Professional Documents
Culture Documents
CHARLES BROWN*
effectivenessof the Roman army by implementinga of 350 large U.S. corporations found this was "the
performance-basedsalary system in lieu of booty most important objective in the next five years"
(McLaughlin 1986:8). (McLaughlin 1986:7).
165-S
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166-S CHARLES BROWN
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FIRMS' CHOICE OF METHOD OF PAY 167-S
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168-S CHARLES BROWN
U
will be clearer when the data are de-
U(N) scribed.)
Suppose there are three intensitiesof
monitoring,and for any monitoringstrat-
egyj the expected wage offereda worker
of qualityq is a linear functionof q:
Figure 2. Salary and Piece Rate Firms. will be larger) the more accurate the
available productivity indicator. If all
three monitoringintensitiesare used, and
The implicationsof this model, appar- bj<b2<b3, it must be thataj>a2>a3. Since
ent in Figure 2, are similarto those of the the cost of monitoringworkersis presum-
previous model: piece-rate workers earn ablylower ifthe monitoringstrategyis less
higher wages, and an increase in the cost accurate,and the cost O0is subtractedfrom
of running a piece-rate systemincreases a worker's output in setting the wage,
the fractionof workers(range of N values) differencesin 0 contributeto this ranking
who prefertime rates. of the a's.
As in Lazear's model, assume that piece
Three-Choice Models rates correspond to a precise but expen-
sive measuring of physical output. Merit
pay offers a less expensive but less
The assumption that pay of time-rated
accurate alternative.8Part of the weaker
workers is unrelated to productivityis
link between pay and performanceunder
overly restrictive-at least for some time-
rated blue-collar workers and a clear
majorityof clerical and technicalworkers
(Cox 1971; BNA 1981; Personnick 1987). 8 One
mightmake two objectionsto thisclassifica-
Withinthe general categoryof time-rated tion. First, it might be argued that, in some cases,
workers,some receive wages that depend piece rates are less accurate than supervisorratings
as an indicator of productivity(for example, where
on job categoryand perhaps senioritybut qualityof output is veryimportant).Such a situation,
not performance,whereas others' wages however, consistentwith the frameworkdeveloped
are set individuallybased on supervisors' here, can be described as one in which the cost of a
perceptionsof theirproductivity. A gener- precise piece-rate systemis very high. Second, one
alization that allows the firm to choose might wonder whether merit ratings are very
expensive, given that supervisorshave a reasonably
among three wage-settingmethods-one accurate estimateof workers'productivity thatcomes
in whichwages depend only marginallyon "free" from the act of supervising. A merit pay
performance ("standard rates"), one in systemin whichconsiderable weightis placed on the
whichtheydepend on supervisors'evalua- evaluations, however (see next paragraph). imposes
not only the cost of the supervisors writingdown
tions ("merit pay"),7 and a piece rate what theyalready know; morale considerationsseem
system-is developed in this section. (The to demand that a serious merit-pay system be
empirical motivation for this way of formalizedso that workerswill accept it as fair, and
definingthe boundaries between methods coordinated so that otherwiseidenticalworkerswith
differentsupervisorsare not treatedverydifferently.
Finally,the personnel literaturesuggests it is diffi-
7 Merit pay may take the form of "contests" in cult-perplexingly so to an economist-for top
whicheach worker'sratingdepends on his measured managementto enforcesizable meritdifferentials for
performancerelativeto everyoneelse's, as described workersat lower levels. See Hamner (1983); Strauss
in Nalebuffand Stiglitz(1983). and Sayles (1980).
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FIRMS' CHOICE OF METHOD OF PAY 169-S
w
monitoring intensityor the benefits of
W(q) betterperformanceindicatorschange, the
use of the threemonitoringintensitiesand
wM(q)
their associated methods of pay will also
change. An increase in Oj leads wj(q) to
shift downward, and the number of
ws(q)
workerswho opt for that method falls.
The benefits of better performance
indicators are presumably larger where
Wp(q) differencesin worker productivenessare
larger. In the limitingcase in which all
workers are equally productive,expendi-
q1 q2
q tures to assess their performance would
qo q3a
Standard Merit Piece
-> <_ <.
not be profitable.
Rates Pay Rates
To be more precise, suppose wage
Figure 3. Standard Rate, Merit Pay, and Piece offersare
Rate Firms.
(3) wj = aj + bjvq
merit pay comes from errors in supervi-
sors' ratingsof performance;the peculiar
where v depends on the sensitivityof
feature of most merit-pay systems that output to worker quality. Let v initially
incrementsfeed intothebase wage contrib-
equal one, as in Figure 3. Now let v
utes as well (Schwab and Olson, thisissue). increase. The boundary between standard
Firms using standard rates presumably
rate and meritpay workers,qj, is defined
spend little on measuring performance,
by
since theydo not use it in wage-setting.9
Let S, M, and P denote standard rates,
merit pay, and piece rates, respectively. -as - am
(4)
Figure 3 shows a three-methodgeneraliza- (bM- b)v
tion of Figure 1. Although bs may be
greaterthan zero and bp may be less than
one, the essential differencehere is that An increase in v thus reduces qi (and q2),
merit pay is added as an intermediate reducing the use of standard rates and
method of pay. increasingthe use of piece rates.'0
If the costs of using a particular How does the three-alternativemodel
work when workers vary their effortin
9 My focus is on the relationshipbetween perfor-
response to wage incentives? A worker
mance and pay in the shortrun. Even if it is granted
who exerts effortE produces E worth of
that those who performbetterunder standard-rate output and earns an expected wage of a1
regimes have a greater probabilityof promotion in + bjE if he or she worksunder method of
the future,the relationshipbetween pay and perfor- pay j. A worker with energy level N has
mance would stillbe "less than that associated with utilityU- = a1 + b E - E2IN. To maximize
the other forms of compensation that are more
closelytied to currentoutput" (Barron and Loewen- utility,the worker chooses effortlevel E*
stein 1986:604). Future compensationis neglected in = b1N/2,earns W. = aj + bVN/2,and
the textbecause it is not measured in the IWS. attainsutilitylevel U* = aj + b/N/4.If we
It is worth noting that future promotions would now plot UA(N),we have a diagram like
probably depend on measured performanceunder
any of the systems,so neglecting them may be a
Figure 3, except that the axes are U* and
defensible simplification when the object is to N rather than wj and q. Recognizing that
compare systems. Also, to the extent that less
accurate monitoringleaves standard-ratefirmsless
able to identifythe "right" workers to promote to
10I am assuming that these "first-round"effects
higher positions,there is presumablya productivity
loss that should be counted as part of the cost of are not completelyundone by subsequent changes in
using thissystem. response to positiveprofits.
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170-S CHARLES BROWN
w
the workerchooses the method of pay that
offersthe highest lU, we again have the wVq(q
workers sorting according to N, and the
merit-pay workers receiving wages be-
tween the low-wagestandard-rateworkers
and the high-wagepiece-rateworkers. --I ~ ~~~~~~~~~~~~
I
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FIRMS' CHOICE OF METHOD OF PAY 171-S
that has not been discussed in the litera- An interrelatedset of job characteris-
ture. The more separate jobs within an tics-skill level and the importance of
establishmentof given size, the greaterthe accuracyand qualityof output-have con-
cost of settingup and maintainingpiece flictingeffectson method of pay. Almost
rates. Greater occupationaldispersion raises by definition,high-skilljobs are jobs in
Op and should, other things equal, be which workeroutput is sensitiveto differ-
associated with less use of piece rates. It ences in worker quality. Thus, high-skill
may also increase the cost of a given level jobs should have greater benefit from
of accuracyfor meritpay ratingsin which precise monitoring, and greater use of
each worker'sperformanceis compared to piece rates and less use of standard rates
the group average, because the group (Beach 1975:670). On the other hand,
average would be based on fewerobserva- when accuracy and quality of work are
tions and contain more noise.
important-characteristicsthat are often
A relatedthemeis thatestablishments with
but not necessarily associated with skill
long,standardizedproductionrunsor those
in whichindividualemployeesperform the level-Op is likelyto be high and the use of
same tasksrepetitively are amenable to piece piece rates less common (Cornell 1936:
rates.Conversely,where (due to shortpro- 537; Lansburgh and Spriegel 1940:416;
duction runs or the nature of the jobs in- Pencavel 1977:232). More precisely,since
volved) individual workers perform a wide piece rate systems can penalize workers
range of duties and there is considerable for defective pieces, situations in which
day-to-dayvariationin the importanceof accuracyand qualityare importantbut not
various duties,it is difficult(that is, costly) easily verified pose an obstacle to using
to devise a piece-ratesystemthat correctly piece rates.
priceseach of the tasks(Cleland 1955; Cor- A frequently mentioned disadvantage
nell 1936; Carlson 1982).12 of a piece rate systemis thatrapidgrowth of
output per workerdue to technological
12
change or increased capital intensityneces-
Cleland (1955) and Oi (1983) suggest that long
standardizedproductionruns are more characteristic
sitatesrevisionsin the piece rate structure,
of large than small establishments,reinforcingthe raising the cost of piece rates. If the piece
predicted effectof establishmentsize. rate is adjusted downward,morale is likely
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172-S CHARLES BROWN
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FIRMS' CHOICE OF METHOD OF PAY 173-S
in assignment.
flexibility for only a minorityof the IWS industries.
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174-S CHARLES BROWN
18
A more precise definitionof the IWS categories '9 This usage differsslightlyfromthatin compen-
is provided in each report: Formal rate structuresfor sation textbooks,where merit pay means range of
time-ratedworkersprovide single rates or a range of rate systemsin whicha worker'spositionin the range
ratesforindividualjob categories.In the absence of a depends on merit reviews (and perhaps seniority),
formal rate structure, pay rates are determined and thus usually would not include a less formal
primarily by the qualifications of the individual "individual determination" system. For a more
worker. A single rate structureis one in which the detailed descriptionof what is meant by meritpay in
same rate is paid to all experienced workersin the thatcontext,see Schwab and Olson, thisissue.
same job classification. (Learners, apprentices, or 20 The hourly wage includes piece rates and
probationaryworkersmay be paid according to rate production bonuses but excludes annual non-
schedules that startbelow the single rate and permit productionbonuses and premium pay for overtime,
the workersto achieve the fulljob rate over a period holidays,and shiftwork.
of time.)An experienced workeroccasionallymay be 21 A sense of the fineness of detail of the IWS's
paid above or below the single rate for special breakdown of occupations can be gained from a
reasons, but such paymentsare exceptions. Range- sampling of occupations it lists for the wood
of-rate plans are those that specify minimum or household furnitureindustry:router operators (dis-
maximumrates,or both,for experienced workersin tinguishedby whethertheydo set up work or not),
the same job. Specific rates of individual workers rip saw operators, furnituresanders (3 types), and
withinthe range maybe determinedby merit,length furniturepackers.
of service, or a combination of the two. Incentive 22 Establishments thatused more than one method
workers are classified under piecework or bonus are assigned to the three methods in Table 1 in
plans. Pieceworkis work for which a predetermined proportion to the fractionof workers paid by each
rate is paid for each unit of output. Production method.
bonuses are based on productionover a quota or for 23 These are the same industries analyzed by
completionof a task in less than standard time. Freeman (1982), withthe addition of men's and boy's
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FIRMS' CHOICE OF METHOD OF PAY 175-S
Source:IndustryWage Survey.
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176-S CHARLES BROWN
unionization used here is based on the requiring the precise attainment of set
predicted probabilityof unionization, U- limits, tolerances, or standards"-which
hat, from a regression of a union-status seems to be a natural indicator of the
dummyon the other exogenous variables. importance of accuracy and quality. The
Clearly,the threatof unionizationapplies precision described in this variable, how-
only to nonunion firms,so this variable ever, may well be an easilychecked sort,so
equals U-hat for nonunion establishments penalties for substandard pieces (and
and zero for establishments that are hence piece rates) would be feasible after
already unionized. all. Alternative DOT variables indicate
Because IWS gives the 4-digit SIC whether the job requires aptitude for
industryand employmentsize class of its making "generalizations, evaluations or
establishments,the establishmentscan be decisions" based on "sensoryor judgmen-
matchedto Census of Manufacturers'data tal criteria" or based on "measurable or
by industry-by-sizecell. Specifically,the verifiablecriteria."The sum of these two
growthin output per workeris measured dummyvariables is an index of the extent
by the change in the logarithmof value to which thejob requires the sort of work
added per worker between 1967 and in which care is important but haste is
1977,25and capitalintensity by 1 - (payroll+ difficultto penalize. Therefore, less use of
materials)/shipments in 1977. piece rates would be expected where such
The IWS also provides detailed occupa- judgments are important.
tion coding forworkersin studied occupa-
tions-sufficientlydetailed occupations to Establishment-LevelRegressions
correspond closely (often with identical
titles)to those in the Dictionary of Occupa- Table 3 presents a set of equations
tionalTitles.From the DOT file,I matched showing the relationship between the
three typesof variables. First,the primary proportionsof workerspaid incentivepay
skill measures are the three indicatorsof and standard rates (with merit pay the
General Educational Development(reason- omitted category),using differentcombi-
ing, mathematics,and language) and the nations of the IWS methods of pay for
required level of SpecificVocational Prep- these categories. Table 4 presents similar
aration. In addition, the DOT rates occu- equations, but with the sample divided
pations on a 5-pointscale for 11 aptitudes, into union and nonunion establishments.
ranging from math ability to foot-eye The results for (In-) establishmentsize
coordination; the maximumof these apti- are as predicted by models in which
tude ratingsis used as an additional skill difficultyin monitoring workers leads
indicator.26Second, the DOT indicates large employersto avoid meritpay and to
whether an occupation requires a toler- use either standard rates or incentivepay
ance forchangingduties or a tolerancefor instead. Larger establishmentsare more
repetitivework. The differencebetween likely than smaller firmsto use incentive
these variables(whichtakes the values - 1, pay in both union and nonunion settings;
0, 1) is used as a measure of diversityof theyare more likelyto use standard rates
duties. Third, the DOT indicates whether in nonunion establishments and across
thejob requires "adaptabilityto situations nonunion and union establishmentscom-
bined, but not in union workplaces. The
25
related hypothesisthat occupational con-
Although growth due to greater capital per centration encourages piece rates and
workercannot be distinguishedfrom growthdue to
technologicalchange, either cause of "overly"rapid perhaps discourages standard rates is not
growthshould reduce the incidence of piece rates. supported by the data. The coefficients
26 Using the maximum rather than the mean are wrong-signed,though not very pre-
reflectsa beliefthat "skill"means that unusual levels ciselyestimated.
of something are required; one would not down-rate
the "skill" of mathematicians(or football players)
As noted previously, "skill," which is
because littlehand-eye coordination (language apti- measured here by a wage-weightedoccu-
tude) is required for thejob. pation index (based on workersin studied
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FIRMS' CHOICE OF METHOD OF PAY 177-S
occupations), has theoreticallyindetermi- the complaint that the change was unfair
nate effectson methods of pay. In the would be less credible.
data, there is littleconsistentrelationship The relationshipbetween capital inten-
between the skill index and method of sityand method of pay was theoretically
pay. ambiguous, depending on what one be-
The hypothesis that rapid growth in lievescapitalintensity is measuring,though
value added per worker is a deterrentto it is most commonlyconjectured thathigh
use of piece rates does not fare well in this capital intensitydiscourages the use of
empirical analysis: the relevant coeffi- piece rates. The estimates suggest that
cients are wrong-signed and sometimes more capital-intensiveestablishmentsare
significant.One technicalexplanation for less likely to use piece rates and more
this failure is that the variable is matched likely to use standard rates, though the
to IWS establishmentsbased on industry association is not even close to statistical
and establishmentsize, and both industry significance.The "technical"problemcited
dummies and establishmentsize are also above for growingoutput per workermay
entered in the equations. A considerable have more force here: industrydummies
amount of variationin the industryby size and ln(establishmentsize) account for75%
cells, however,is not accounted for by the of the variationin our measure of capital
dummies and ln(establishmentsize): when intensity.Moreover, when industrydum-
the change in value added per worker is mies are excluded (so that the cross-
regressed on these variables,only 34% of industry relationship is not netted out),
the variationis explained. A more substan- capital intensityis significantly
(negatively)
tive explanation may be that large jumps related to use of incentivepay.
in output per workerare characterizedby As Goldin's model predicts, establish-
dramaticchanges in the typeof machinery ments with larger proportions of female
in use. Of so, worker opposition to workersare more likelyto use piece rates.
changes in piece ratesmaybe muted,since The effect on use of standard rates,
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178-S CHARLES BROWN
Table 4. Effects of Various Factors on Method of Pay: 1,523 Union and 1,688 Nonunion
Establishments.
UnionEstablishments NonunionEstablishments
DependentVariable DependentVariable
Independent Mean All SingleRatesor Mean All SingleRatesor
Variable (Std Dev) Incentive Range:Seniority (Std Dev) Incentive Range: Seniority
ln(Employment) 4.90 .023* .007 4.79 .020* .043*
(1.13) (.006) (.012) (1.17) (.006) (.010)
Occupational .26 - .070 - .003 .32 - .007 .176*
Concentration (.18) (.036) (.076) (.21) (.031) (.057)
Wage-Weighted 1.41 .073 .276 1.27 .099 -.387*
Occupation Index (.25) (.103) (.217) (.22) (.091) (.166)
Prop. Change in .73 .080 -.075 .72 .051 .058
Value Added/Worker (.13) (.050) (.105) (.13) (.053) (.096)
Capital's Share .26 - .087 .791 .24 - .199 - .246
of Costs (.05) (.211) (.444) (.05) (.259) (.473)
Prop. Female .21 .031 .028 .37 .045 .045
(.29) (.032) (.067) (.33) (.027) (.055)
Mean of .11 .66 .17 .29
Dependent Variable
All equations have dummy variables for 4-digit industry,region, and metropolitanlocation, not shown
separately.
* ItI 1.96.
however, is either zero or positive. Gol- The final explanatory variable is the
din's model (whichemphasizes the impor- threat of unionization, defined so that
tance of providingimmediateincentivesto high values represent establishmentsthat
femaleemployees) seems inconsistentwith are nonunion but have high "predicted"
the latterfinding.27It is temptingto argue values of being union, and are therefore
simply that the labor force participation plausiblyregarded as threatenedbyunion-
pattern assumed in Goldin's model is no ization. I hypothesizedthatsuch establish-
longer strong enough to produce such ments would be more likely to use
differences. That argument, however, standard-ratepay systemsin an attemptto
leaves unexplained the strong association head off unionization. Table 3 shows no
between proportion female and piece evidence of such an effect.An admittedly
rates. after-the-fact explanation for this result
As expected from others' research, may be that establishments that have
unionized establishments make signifi- remainednonunion despitebeing in indus-
cantly greater use of standard-rate pay triesthatare unionized may be exactlythe
than do nonunion establishments.The ones thathave the mostto lose fromunion
effectson incentivepay are insignificant, practices like standard rates, and hence
both statisticallyand practically. Unions they devote more resources to remaining
neitheravoid incentivepay, as the egalitar- nonunion.
ian model of unions would suggest, nor One furtherexperimentis not reported
use it more often,as the block-supervisory- in Table 3. The IWS file for paints
discretion model would have it. Rather, contained methods of pay for office
both forcesappear to be at work,more or workers as well as production workers.
less canceling each other out. Unfortunately,this is the one industryin
which there are no incentive-payworkers
27 (see Table 2). Moreover,80% of the office
When detailed methods of pay are used as
dependent variables,the proportionfemale is associ- workers had merit pay systems(and the
ated with a significantincreasein the proportion of rest had standard rates), so there was less
workerspaid by range of rates-seniority. variation than one would like in office
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FIRMS' CHOICE OF METHOD OF PAY 179-S
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180-S CHARLES BROWN
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FIRMS' CHOICE OF METHOD OF PAY 181-S
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