REVIEW FUNCTIONAL LANGUAGE
 Circle the correct response.
1.Which part of your new job do you like most?
a. Yes, thanks, I’m really enjoying it.
b. Answering the phone.
c. Both a and b.
2.What would you like me to do first?
a.Schedule a meeting with Miss Travis for next Monday
morning.
b. Yes. How can I help you?
c. Both a and b.
3.I’d like a delivery of toner cartridges, please.
a. What quantity do you need?
b. Would you like black or colour?
c. Both a and b.
 Match the sentences in A to the responses in B.
A B
1. Is there anything you’d like me to order?
2. What time is my meeting with Miss Lewis?
3. How many would you like of each?
4.How many envelopes are there?
one
5.What is the price per unit?
6. Where are we going to put the printer?
7. Shall we keep the paper in the stockroom?
8. What quantity do you need?
9. I can’t find any scissors.
10. What would you like me to do first?
.......... j.
 Match the sentences in A to the responses in B.
A B
1. Should I keep a log of all our visitors?
2. Can you explain how to use the new photocopier?
3. Have you got a pair of scissors I can borrow?
4. Where does the Marketing Director sit?
5. Your offices are lovely.
Director.
6. Have you updated the mailing list yet?
7. I’ve put a box of paper next to the photocopier.
first.
8. I’ll be working in the Financial Department, right?
4.Can you take minutes at today’s meeting?
a. Of course. I’ll go and get a pen and a notepad.
b. It’s scheduled for tomorrow afternoon.
c. Both a and b.
5.There isn’t enough space in the filing cabinet for the
new contracts.
a. Put them in the waste paper bin.
b.There’s some space on the shelf above Tina’s desk.
c. Both a and b.
6.It’s very hot in the office today.
a. There’s a problem with the air conditioner.
b. Yes, let’s open the window.
c. Both a and b.
.......... a. I’ll take six boxes, please.
.......... b. Each one costs £3.75.
.......... c. There’s a pair on my desk.
.......... d. There are two packets of large ones and
packet of small ones.
.......... e. No. Let’s put it next to the printer.
.......... f. No. We have everything we need.
.......... g. Please distribute the mail.
.......... h. I’ll take one red and two black.
.......... i. There is space next to the filing cabinet.
It’s at half past three this afternoon.
.......... a. He’s in room 484, opposite Marketing.
.......... b. Yes, write their names here.
.......... c. Thank you. I’ll show you around.
.......... d. Yes, I’ll send it to you soon.
.......... e. Yes, you’ll be helping Ms Green, the Assistant
.......... f. No, I gave mine to Anna.
.......... g. No problem. I’ll just finish typing this letter
.......... h. Great, because there isn’t much left in it.
 REVIEW FUNCTIONAL LANGUAGE

 Circle the correct response.

1. Would you like something to drink? 6. Should I keep a log of the visitors?
a. No thanks. a. Yes, Alice will show you what to do.
b. I’d love a coffee. b. Yes, it should arrive by tomorrow.
c. Both a and b. c. Both a and b.
2. Do you know how much they cost? 7. Excuse me, I’ve got an appointment with Ms Wallis.
a. Each pack has five pens. a. Then I’ll show you around the office.
b. Each pack costs £3.00. b. She’s in room 383. That’s on the 3rd floor.
c. Both a and b. c. Both a and b.
3. Thanks for your help! 8. You’ll also be in charge of office supplies.
a. You’re welcome. a. Who do I order from?
b. Certainly. b. Should I keep an inventory?
c. Both a and b. c. Both a and b.
4. How do I get to the toilets? 9. The Human Resources Department is on the first floor.
a. They’re on the first floor, next to room 284. a. Nice to meet you.
b. Go straight. They’re at the end of the corridor. b. Let’s take the stairs.
c. Both a and b. c. Both a and b.
5. What would you like me to order? 10. You’re responsible for receiving visitors.
a. A new scanner, please. a. I’ll offer them something to drink.
b. We already have enough. b. I’ll record the time they arrive and leave.
c. Both a and b. c. Both a and b.

 Match the sentences in A to the responses in B

A B
1. Have you seen the Accounts Assistant? .......... a. On the top floor, next door to the lift.
2. Did you reply to the e-mail from Ms Miller? .......... b. Yes, it’s next to the photocopier.
3. Where’s the conference room, please? .......... c. Just a pair of scissors, please.
4. I’m ordering office supplies – do you need anything? .......... d. Congratulations! When do you start?
5. Is there a recycling bin in the office? .......... e. She’s in a meeting at the moment.
6. We’re running low on photocopier paper. .......... f. Sure. What would you like me to tell him?
7. Could you deliver a message to Mr Cox, please? .......... g. No problem. I’ll order some more.
8. I’ve just got a job at a mobile phone company. .......... h. No, I forgot – I’ll do it now.

 Circle the correct response.

1.I’ll tell you where everyone sits in the office.
a. Thanks, that would be really useful.
b. I’m not sure.
c. Both a and b.
2.Marketing are on the same floor as us.
a. OK, that’s good to know.
b. Are they in a different office?
c. Both a and b.
3.Where do the senior management sit?
a. The office gets very busy.
b. In the office next to ours.
c. Both a and b.
6.You should order new supplies when necessary.
a. OK, can you show me what to do?
b. Yes, it should arrive by tomorrow.
c. Both a and b.
7.I’m all set up on the system.
a. Already? That was quick!
b. Good, so your company e-mail should work now.
c. Both a and b.
8.Which type do you want?
a. The bright yellow ones, please.
b. This letter, please.
c. Both a and b.
 REVIEW FUNCTIONAL LANGUAGE

4.Good morning, Mr Tweedy. 9.When will our order arrive?

a. Oh, hello. How are you? a. It should be here by 11.00 tomorrow.
b. Thanks very much. b. In two or three days.
c. Both a and b. c. Both a and b.
5.Nice to meet you, Anna. Your offices are lovely. 10.Could you book a room for this month’s sales meeting,
a. They are, aren’t they? please?
b. Thank you very much. a. It’s next to the lift.
c. Both a and b. b. Of course, I’ll do that now.
c. Both a and b.
 Match the sentences in A to the responses in B.

A B
1. Can I offer you something to drink? .......... a. I’m looking for Texco Electronics.
2. Do you want milk or sugar? .......... b. Yes, it is. The meeting is starting now.
3. I’m pleased to meet you. .......... c. I’d like some tea, please.
4. Do you know where Mr Watson is? .......... d. Nice to meet you, too.
5. Who would you like to see? .......... e. I prefer the stairs, thanks.
6. Why don’t you take the lift? .......... f. Leo Green, please, if he’s available.
7. Is the conference room on this floor? .......... g. Yes. He’s expecting you.
8. Excuse me, where’s the men’s toilet? .......... h. No thanks, but I’ll have some lemon.
9. How can I help you? .......... i. It’s over there.
10. I’ve got a meeting with Mr Smith. .......... j. Yes. He’s in his office.

 Circle the correct response.

1.May I take your jacket? 5.Is the cafeteria on this floor?
a. Yes. We keep it in the stockroom. a. I’d like a cup of tea.
b. I’m looking for my coat. b. No, it’s on the 1st floor.
c. No thanks, I’m cold. c. The kitchen is on the 1st floor.
2.It’s raining. 6.Where’s the car park?
a. It’s all right. I have an umbrella. a. It’s opposite Star Imports.
b. You often bring an umbrella. b. You should walk.
c. Why do you need an umbrella? c. It’s in reception.
3.How was your flight? 7.Do you take sugar in your tea?
a. Yesterday evening at 9.00 pm. a. I’d like some water.
b. It was fine, but I couldn’t sleep. b. Yes, and milk, please.
c. We were in Berlin. c. Do you have coffee?
4.Could you tell me what the Wi-Fi password is? 8.Where’s Mr Johnson?
a. Of course, I’ll write it down for you. a. He’s in a meeting.
b. Yes, it’s working very well, thanks. b. He works for the company.
c. It’s free for visitors, actually. c. He’s 45.