Question 1

Read the following scenarios and complete the sentences with “should”
and “should not”. Use the words in brackets to help you. (Seek)-
(politely remind) – approach)- (express)- (engage)- (complain)- (ignore)-
(be)- (politely ask)

1. Scenario: A child is shouting and running around the restaurant, disturbing other
diners.
- Parents: You -------------- your child’s behavior and continue chatting with your
friend.
- Customers: You -------------- to the restaurant staff about the noisy child.
- Restaurant staff: You ------------ the parents and politely ask them to control
their child.

2. Scenario: Parents are busy in their phones, paying no attention to their

misbehaving children.
- Parents: You ------------ with your children and teach them how to behave in a
restaurant.
- Customers: You ---------- the parents to pay attention to their children’s
behavior.
- Restaurant staff: You ---------- the parents to supervise their children.

3. Scenario: Restaurant staff are feeling overwhelmed by the misbehavior of

children and the complaints from customers.
- Parents: You ----------- attentive to your children's behavior and take
responsibility for their actions.
- Customers: You ----------- your concerns to the staff in a respectful manner.
- Restaurant staff: You ---------- assistance from the management to handle the
situation professionally.
Question 2: Vocabulary and Idiom
A. Listen carefully to the audio and write down some idiomatic
expressions. Fill in the table below by matching the extracted
expressions to their synonyms and formulate their antonyms.

Idiomatic Synonym Antonym

Expression
Unexpectedly, abruptly
Uncontrollable, chaotic
Restrain, manage
Grasp, comprehend
Tolerate, endure, bear
In essence,
fundamentally