15th February 2023

The HR Manager
GES OCCUPATIONAL PENSION SCHEME

Dear Sir/Madam],

I am writing to you regarding the opening for a Client Service Officer at your company. For the
past two years, I have worked as a customer service representative in various institutions,
learning various aspects of the job. As a result, I have developed impeccable telephone
manners and have developed good relationship skills with customers. With my experience
working on multiple projects simultaneously, I can give you great help in achieving your goals
and objectives.

My relevant experience includes the following highlights:

● Soliciting sales from businesses and individuals by making 60 cold calls per day
● Implementing a new sales strategy that reduced training expenses by 30% and
increased the close ratio by 10% within 3 months
● Achieving an average customer satisfaction rating of 95%
.
.
The Movenpick Ambassador Hotel has helped me improve my leadership skills, gain
organizational skills, and gain extensive knowledge about how to upsell services and goods to
potential clients.

Looking forward to discussing my qualifications with you in more detail soon.

Thank you for your time and consideration.

Sincerely,
Gregory Baffoe-Bonnie