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09-NOV-2023 [21:41:45 IS T]

Ca nc ella t ion Det a ils Count er T ic ket Ca nc ella t ion Proc edure

Ticket has been successfully cancelled. Please deposit the original ticket and collect your 1. Ente r PNR Num be r, Train num be r along with Captc ha.
refund from journey commencing station or nearby satellite PRS counter within prescribed 2. S e le c t c he c k box to c onfirm that rule s and proc e dure
are re ad.
notified time.Refund amount may change at the time of surrendering of ticket as per 3. Afte r c lic k on subm it an OTP will be se nt on m obile
cancelation location. num be r give n at the tim e of booking, e nte r the
re c e ive d OTP and c lic k subm it.
PNR Number 2900480172 Journey Da t e 10-11-2023 4. Afte r the OTP is validate d PNR de tails will be
Tra in Number 12428 Tra in Na me ANVT REWA EXP displaye d on the sc re e n.
5. Afte r ve rifying the de tails Clic k on ‘Canc e l Tic ke t’ for
From St a t ion ANAND VIHAR TRM To St a t ion REWA
full c anc e llation. Re fund am ount due will be
Quot a GN Journey Cla ss SL displaye d on the sc re e n.
Boa rding St a t ion ANAND VIHAR TRM Reserva t ion Upt o REWA 6. An S MS will be se nt with PNR and re fund de tails.
Booking Amount 465 Deduc t ed Amount 60 Sa mple f orma t : “Your PNR xxxxxxxxxx ha s been
c a nc elled. Collec t ref und a mt xxxxx f rom journey
No. of Ca nc el c ommenc ing st a t ion or nea rby sa t ellit e PRS
Ref und Amount 405 1
Pa ssenger loc a t ions. Ref . Terms & c ondit ions”
Vouc her Amount 0 number of Pa ssenger 1 7. For t ic ket s c a nc elled (inc luding ret urn journey
Pa ssenger Det a ils t ic ket s) bef ore 24 hours of sc heduled t ra in
RTC Amount 0 Ca nc ella t ion Da t e 9-11-2023 21:41:45
depa r t ure t ime:
Sl.No Na me Age Gender Booking St a t us Current St a t us Re fund of fare as pe rm issible c an be
c olle c te d on subm ission of original PRS
1 PRAS HANT S PANDE 19 M WL/305 CAN/ c ounte r tic ke t from any PRS c ounte r of Indian
Railways upto 4 hours be fore the sc he dule d
de parture tim e of the train in c ase of
c onfirm e d tic ke ts and upto thirty m inute s
be fore the sc he dule d de parture tim e of train
Print Tic ke t Bac k in c ase of RAC/waitliste d tic ke ts.
8. For t ic ket s c a nc elled (inc luding ret urn journey
t ic ket s) bet ween 24 hours a nd upt o 4 hours f or t he
c onfi rmed t ic ket s a nd upt o t hir t y minut es f or
RAC/wa it list ed t ic ket s bef ore t he sc heduled
depa r t ure t ime: Ref und of c a nc elled PRS c ount er
t ic ket s t hrough IRCTC websit e or 139 a t present is
permit t ed only a t t he journey c ommenc ing st a t ion
or nea rby sa t ellit e PRS loc a t ions by surrendering
origina l journey t ic ket . Plea se c hec k t he
c onvenienc e of c ollec t ing ref und f rom journey
c ommenc ing st a t ion bef ore c a nc elling your t ic ket
During first two hours of the ope ning of PRS
c ounte rs on the ne xt day for the tic ke ts for the
trains whose sc he dule d de parture as unde r:-
tim e is (i) be twe e n 1801 hours and 0600 hours.
Upto 4 hours afte r the sc he dule d de parture of
the train during the working hours of PRS
c ounte rs/c urre nt c ounte rs/spe c ial c ounte rs
whe re c anc e llation is pe rm itte d round the
c loc k on the tic ke ts for the trains whose
sc he dule d de parture tim e is (i) be twe e n 0601
hours and 1800 hours.

Count er T ic ket Ca nc ella t ion Rules

1. This m ay be applic able only in c ase valid m obile


num be r has be e n give n at the tim e of booking.
2. Canc e llation of tic ke ts and re fund of fare m ay be
pe rm itte d for PRS c ounte r tic ke ts in norm al
c irc um stanc e s only and not in c ase of late running of
trains/c anc e llation of train e tc .
3. Online c anc e llation shall be pe rm itte d only upto 4
hours be fore the sc he dule d de parture of the train if
tic ke t is fully c onfirm e d.
4. Online c anc e llation shall be pe rm itte d only upto 30
m inute s be fore the sc he dule d de parture of the train
if tic ke t is RAC/Waitlist.
5. For t ic ket s c a nc elled (inc luding ret urn journey
t ic ket s) bef ore 24 hours of sc heduled t ra in
depa r t ure t ime:
Re fund of fare as pe rm issible c an be
c olle c te d on subm ission of original PRS
c ounte r tic ke t from any PRS c ounte r of Indian
Railways upto 4 hours be fore the sc he dule d
de parture tim e of the train in c ase of
c onfirm e d tic ke ts and upto thirty m inute s
be fore the sc he dule d de parture tim e of train
in c ase of RAC/waitliste d tic ke ts.
6. For t ic ket s c a nc elled (inc luding ret urn journey
t ic ket s) bet ween 24 hours a nd upt o 4 hours f or t he
c onfi rmed t ic ket s a nd upt o t hir t y minut es f or
RAC/wa it list ed t ic ket s bef ore t he sc heduled
depa r t ure t ime: Ref und of c a nc elled PRS c ount er
t ic ket s t hrough IRCTC websit e or 139 a t present is
permit t ed only a t t he journey c ommenc ing st a t ion
or nea rby sa t ellit e PRS loc a t ions by surrendering
origina l journey t ic ket . Plea se c hec k t he
c onvenienc e of c ollec t ing ref und f rom journey
c ommenc ing st a t ion bef ore c a nc elling your t ic ket
During first two hours of the ope ning of PRS
c ounte rs on the ne xt day for the tic ke ts for the
trains whose sc he dule d de parture as unde r:-
tim e is (i) be twe e n 1801 hours and 0600 hours.
Upto 4 hours afte r the sc he dule d de parture of
the train during the working hours of PRS
c ounte rs/c urre nt c ounte rs/spe c ial c ounte rs
whe re c anc e llation is pe rm itte d round the
c loc k on the tic ke ts for the trains whose
sc he dule d de parture tim e is (i) be twe e n 0601
hours and 1800 hours.
7. Passe nge r de tails (Viz.nam e , age , ge nde r, booking
status, c urre nt status) and journey de tails will be
displaye d on the we bsite .
8. Onc e the passe nge r c onfirm s full c anc e llation of
PNR will be done and PNR will be m arke d as
Canc e lle d but not re funde d in the syste m . S e at/be rth
will be re le ase d. Re fund am ount due will also be
displaye d to the passe nge r on we bsite
9. All the privile ge /duty pass/PTOs/c om plim e ntary pass
tic ke ts m ay be allowe d to be c anc e lle d through
we bsite . In the c ase of pass ze ro re fund is
pe rm issible howeve r, for validity of the pass for fre sh
booking the passe nge r shall approac h the c ounte r to
ge t the pass re -validate d by m arking the sam e
c anc e lle d against the e arlie r booke d tic ke ts as pe r
pre sc ribe d rule .

PTO’s tic ke ts are issue d on 1/3rd of the total basic fare s and
norm al c anc e llation c harge is applic able in the se tic ke ts
also. The re fore in m any c ase s tic ke t value on PTOs is le ss
than the c anc e llation c harge s the re fore passe nge rs m ay or
m ay not c anc e l the tic ke ts the re fore c anc e llation ac ross
IRCTC we bsite m ay be allowe d in the c ase of PTOs also.

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