TechM will leverage ServiceNow Out of box (OOB) , TNI (Telecommunications Network Inventory)

capabilities to comply with mentioned HyperOptic requirements. ServiceNow TNI (Telecommunications

Network Inventory) enables efficient management and collection of physical network inventory across
various segments, including the core, feeder, and access networks.

This encompasses a wide range of equipment and connections, extending from the exchange to the
serving nodes on FTTP (Fiber to the Premises) and NGP2P (Next Generation Point-to-Point) networks.

Reference Documents from ServiceNow platform side: -

In situations where a new/additional class(es) for TNI, has to be created, TechM will consult with
HyperOptic, with ServiceNow for the guidance aligned with product roadmap.

Additional write-up

Here are some keyways in which ServiceNow TNI facilitates this process:

Comprehensive Inventory Management: ServiceNow TNI provides a unified platform to catalog and
track all physical network assets, such as switches, routers, cables, and other equipment, regardless of
their location within the core, feeder, or access networks.

Granular Equipment Details: It allows for the detailed recording of specifications, configurations, and
other relevant information about each piece of equipment, ensuring accurate documentation and
facilitating maintenance activities.

Connectivity Mapping: TNI enables the creation of detailed network maps that illustrate the connections
between various equipment and nodes, offering a clear visual representation of the network's physical
layout.

Location-based Tracking: It supports the association of specific equipment with their physical locations,
including details about the exchange and serving nodes, aiding in precise asset identification and
retrieval.

FTTP and NGP2P Network equipment(s): ServiceNow TNI is designed classes to accommodate the
complexities of FTTP and NGP2P networks, allowing for the specific documentation of connections from
the exchange all the way to the serving nodes.

Real-time Updates: TNI facilitates real-time updates to the inventory database, ensuring that it remains
current and reflective of any changes or additions made to the physical network.

Audit Trails: It maintains a comprehensive record of all changes made to the inventory, including who
made the changes and when, providing a clear audit trail for accountability and troubleshooting.

Integration Capabilities: ServiceNow TNI can be integrated with other systems and tools, allowing for
seamless data exchange and ensuring that the inventory information is available where it's needed.
Overall, ServiceNow TNI will serves as a powerful tool for Hyperoptic, enabling them to effectively
manage the physical network inventory across their FTTP and NGP2P networks, enhancing operational
efficiency and facilitating proactive maintenance and service delivery.