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OLSPSEC10
OLSPSEC10
OperationsinthePhilippines:
StrategiesforResilienceandDigital
Transformation
OLPSEC05-OLCA211N032
ChristianC.Mañozo
AnthonyCalderon
November26,2023
Introduction
Corona-virusisalsoknownasCOVID-19causedbySARSCOV-2.Itisa
severerespiratoryillnessthataffectsyourrespiratoryorgansthatcancausefatalityto
everypersonwhocanbeinfectedwiththisdisease.Itcanaffectanyone,even
male,female,old,youngpeople.ItstartedinDecember2019that’swhyitiscalled
Covid19ItoriginatedfromWuhan,China.Andstartedtospreadandoutbreakallover
theworldthat’swhyitbecameapandemic.Whentheyear2020started,alotof
countriesdeclaredanimmediatePublicHealthEmergencyofInternational
Concern(PHEIC)includingthePhilippines.Theglobalcrisisaddressestheneedfor
coordinationandcooperationbetweennationalgovernmentagenciesandregional
governmentsintheprivatesector.Theinternationaleconomysuffereddisruptionbythe
COVID-19epidemic,whichalsobroughtabouttheworsteconomiccrisisinnearlyone
century.Inequalitybothinsideandacrossnationsdramaticallyincreasedasaresultof
thecrisis.SincethePhilippinesdidnotexpectthatCOVID-19pandemicwillaffectour
country,ourhealthandgovernmentarenotpreparedforthiskindofproblem.That's
whyourcountryexperiencesbigchallengestoprotectourcitizens.Afterayearthere
werealotCovid19variantsdiscovered,whichiswhyourgovernmentforcedustolock
downallthecitiesinthePhilippines.Thisisthefirststeptheydidinordertolessenthe
transmissionofthevirussincewedonotknowwhoistheinfectedandnot.Whenan
infectedpersoncoughs,sneezes,speaks,sings,orbreathes,tinyliquidparticlesfrom
theirmouthornosemaytransmitthevirustootherpeople.Theseparticlescanbe
minusculeaerosolsorlargerdropletsthatpassthroughthenose.It'scrucialthatyou
observerespiratoryprotocol,suchascoughingintoabentelbow,andtoremainat
homeandtakecareofyourselfuntilyoufeelbetter.
Upuntilnowthere’snoparticularcureormedicineforthistypeofdisease
anditisstillongoing.Itisimportantforustoknowandunderstandtheimportanceof
knowingtheeffectofCovid-19notjustinourbodybutalsoinoursocietyespecially
whenitcomestobusiness,economy,etc.Covid-19hashadabigimpactonour
economyeversincethepandemicstartedtoaffectthePhilippines.Oureconomy
becamelowbecausealotofbusinesseswereforcedtoclosetheirbusinessbecauseof
biglosses.Eventheschoolstoppedthattimeandcarriedoutvirtuallearningfor
studentssothattheycanstillstudyevenifthey’rehometopreventthecirculationofthe
virustothechildrensincethereareamillioncasesofcovid19infectedandsomeof
themaresevereandsadlythattaketheirlives.Inordertomaintaingovernments'
capacitytosuccessfullyassisttherecovery,thecrisisresponsemustalsoincorporate
measuresthatminimizedangersassociatedwithhighlevelsofpublicborrowing.The
government'scapacitytoinvestinsocialsafetynets,whichmayminimizetheeffectsof
thecrisisonpovertyandinequalityandhelppeopleandbusinessesinthecaseof
setbacksduringtherecovery,ishamperedbyhighlevelsofpublicdebt,makingthisan
essentialpolicypriority.
Technologyhasabigcontributiontousduringthepandemic.Ithelpsusto
communicateandpurchaseortakeanorderoffood,clothesandnecessitiesandsoon
andsoforth,whichmakesthePhilippineeconomystaybalanced.Digitaltechnology
enhancesuserexperiences,lowersoperatingcosts,boostseconomicefficiency,
expandsbusinessscale,andmanagesfinancialrisks,amongotherwaysthatitmodifies
thepatternofeconomicoperation.Digitaltechnologyplayedasignificantrolein
stabilizingtheeconomyduringCOVID-19,bypreciselylocatingverifiedcasesof
infection,shiftingagreatdealofeconomicactivityonline,andallowinglocal
governmentstoissuecouponsforconsumption.
LITERATUREREVIEW
AccordingtoAuroraH.(2021)TheSchoolofEconomicsattheUniversity
ofAsiaandthePacific(UA&P)wastaskedbytheManagementAssociationofthe
Philippines(MAP)withcarryingoutastudytocomprehendtheCOVID-19outbreak's
effectsondifferentindustrysectorsandtodeveloppotentialpolicymeasuresforboth
publicandprivateinstitutionstohelptheaffectedsectorsdealwiththepandemic's
negativeeffectsandgraduallyreturntostablebusinessoperations.
AccordingtoPaoloF(2021)Majorindustrieshavebeengreatlyimpacted
bytheCOVID-19epidemic,whichhaschangedthebusinessenvironment.Small
enterpriseshavebeenparticularlyhardhit.Micro,small,andmedium-sizedcompanies
(MSMEs)areoftenmorevulnerablethanlargefirmsduringtimesofcrisis.Numerous
smallfirmshaveexperiencedimmediatelossesasaresultofthesedifficulties.Some
peoplefinditdifficulttoadjustandendure,whileothersmanagetoflourishinatypical
circumstances.ThisstudyexaminestheperformanceandconductofMSMEsinthe
Philippines'NationalCapitalRegion(NCR)andCalabarzonRegionalmosthalfayear
afterlockdownmeasuresunder"communityquarantine"wereputintoplaceinMarch
2020.
AccordingtoAubreyD.(2020)Theentireworldiscurrentlydealingwithits
mostdifficultpublichealthcrisisinacenturyduetotheextraordinarycoronavirus
diseasepandemic,orCOVID-19.Ithasoverloadedtheinfrastructurefordisaster
management,thenationalandinternationalhealthservices,andbroughteconomiesto
acompletestop.Itactsasawake-upcallandanencouragementforadvancechanges
thatstrengthengovernanceframeworksandmechanisms.Itencouragesustodevelop
newideasandimplementmoreprogressivepoliciesandproceduresthatwillprovideus
theabilitytoovercomethemanydifficultobstacleswefacebothnowandinthefuture.
Theworldwideoutbreakhighlightstheneedforcoordinationandcooperationbetween
nationalgovernmentagenciesandmunicipalitiesintheprivatesector.
AccordingtotheWorldBank(2020)areportpublishedrecentlybythe
NationalEconomicandDevelopmentAuthority(NEDA),thePhilippinescanovercome
theeffectsoftheCovid-19pandemic,recoverfromtheeconomicrecession,and
understanditsgoalofbecomingamiddle-classsocietyfreeofpovertywithrapid
implementationofdigitaltechnologies.LeadcreatoroftheanalysisandWorldBank
EconomistKevinChuaclaimsthatincreasingdigitaladoptionbythepublicsector,
privatesector,andpeopleisessentialtothePhilippines'goalofbecominga
poverty-freesocietyby2040aswellastoassistthecountryinadjustingtothe
post-COVID-19environment.
AccordingtoShinozakiS.(2021)Thenewcoronavirusdisease,COVID-19,
hasdrasticallyalteredpeople'slivesandbusinessoperationsonanational,regional,
andinternationalscale.Inordertocontainthepandemic,thePhilippinesmovedquickly,
implementingenhancedcommunityquarantines(ECQs)andinitiatingamassivepublic
spendingemergencysubsidyprogramtosupportaffectedhouseholdsandbusinesses.
Thenationalcapitalregionandhigh-riskprovinceswereplacedunderastrictlockdown
thatlastedfrommid-MarchtotheendofMay2020,resultinginsignificanteconomic
losses.ThePhilippineeconomyhasenteredtherecoverystagesixmonthsafterthe
Marchlockdown,butmicro,small,andmedium-sizedenterprises(MSMEs)arestill
dealingwithasignificantdeclineindemandandrevenue.
UpuntiltheCOVID-19crisis,manybusinessesstruggledtokeepupwith
therapidadvancementoftechnology.Thechallengehasgrownsincethepandemic
began,andpeoplearestartingtothinkmoreandmoreaboutthefutureofworkandlife.
Futurebusinessresiliencewilldependmoreandmoreontechnologicaladvances,as
almostallbusinesseswillneedtousedigitalization,digitaltools,anddataanalytics.
Recentreportshaveignoredthedualnatureofbusinessresiliencyinfavorof
emphasizingitsstrength.Contrarytopopularbelief,itisnotliftedfromanemergency;
rather,itsuggestsanewreality.
METHODOLOGY
InconductingthisresearchIused booksandtheinternetinobtainingthe
sufficientdataandinformation.Thisresearchstudyaimstoknowwhat’sthepossible
strategiesandtechniquesinorderforbusinessestosurviveinthemiddleofthe
pandemic.Thisstudymaybeusedasareferenceforassessingbusinessesin
anticipatingthesuccessfuloutcomeofoperationofacertainbusiness.Thisresearch
canserveasacontributioninfulfillingtheknowledgegapofaspiringbusinessownersin
achievingtheirgoalsandgoalsandavoidingthelossesoftheircompanyinamiddleof
crisisorpandemic.
DATACOLLECTION
IusedSecondarysourcesinorderformetocreatethisQualitative
research.WiththehelpofgooglescholarplatformIgatherdifferenttypesofevidence
anddatathatcanvalidatethisresearch.AccordingtoAuroraH.(2020)Anonlinesurvey
wasadministeredtothirty-three(33)pre-selectedrepresentativesfrommajorpriority
sectorsthatsawsignificantreductionsinthefirsttwoquartersof2020andwhoseGDP
sharewasgreaterthan1%.Stakeholderinterviewswerecarriedoutwithoverten
companiesusingtheZoomvideoconferencingtoolinordertoverifythesurveyresults.
Thesurvey'sfindingsverifiedthepandemic'sdetrimentaleffectsonbusinesses,
includingreducedemployeepay,areductioninheadcount,decreasedrevenueand
othercashflowissues,extendedcollectiontimes,logisticalissues,postponedor
canceledprojects,disruptedsupplychains,anddifficultyfindinglabor,amongother
issues.Somehavebeenforcedtoshutdownalloftheirlocationsortheirbranches.
IMPACTONBUSINESSOPERATION
AccordingtoGloryDeeA.(2021)Globaleffectshaveresultedfromthe
COVID-19pandemic,asnumerousnationshaveimplementedmobilityrestrictionsand
othermeasurestopreventthevirusfromspreading.Globaleconomicactivityhas
decreasedasaresult,affectingallindustries.Thepandemichashadanadverseeffect
onbusinesses,resultinginhigheroperatingcosts,lowersales,andemployment-related
problemslikecompensationorreductionsinstaff.Thisresearchshowedthat
implementingplanningstrategiesandotherhigh-practicereadyfortransformationtraits
wasamajorcontributingfactorinthebusinesses'decreaseinworkforcesizeduringthe
COVID-19pandemic.Whenthischaracteristiciscombinedwitheitherapoorsystemor
poorleadership,anorganizationismorelikelytolayoffworkers.Thus,akeyelementof
adaptationisbeingpreparedforchanges,particularlyintimesofunanticipatedand
unpredictablecircumstancesliketheCOVID-19pandemic. TheCOVID-19pandemic
hashadworldwideeffectsasmanycountrieshaveimplementedmeasureslikemobility
restrictions.Overall,ourresultsshowedthatenterprisesthatpracticeasingle
organizationalresilienceattribute(atahighlevel)areassociatedwithencountering
eitherhighercostsorsalesdecreasesduringthepandemictostopthevirusfrom
spreadingfurther.Globaleconomicactivityhasdecreasedasaresult,affectingall
industries.Thepandemichashadadetrimentaleffectonbusinesses,resultinginhigher
expenses,lowersales,andlabor-relatedissueslikecompensationorlayoffs.
Ienumeratedthepsychologicalandbehavioralaspectsoftechnologyuseandremote
work,emphasizingboththeadvantagesanddisadvantages,basedontheliterature
analysis.Basedonmystudytoidentify,fromthelistofsuggestedaspects,thosethat
mightinfluencetheirdecisiontocontinueworkingremotelyfromaneconomicand
financialstandpoint.
StrategiesforBusinessResilience
Strategiesforlockdownandcontainmentpushedmicro,smalland
medium-sizedbusinesses(MSMEs)intoanthreateningcycleoflimitedresourcesthat
resultsinincreasedunpredictabilitywhilepostponingtheirhealingprocess.Apolicy
shortandsummaryreporthighlightmethodsthatarestrategicinopeningdoorsfor
MSMEs,makingthemostofnumerouscooperativeattemptstorecoverfromthe
pandemicandreestablishingabetternormalencouragingthedevelopmentof
gender-inclusivegreenerfieldswhilebuildinggoodjobsintheprocess.Encouraging
andassistinginclusivebusinessmodelstomeettheneedsofthemostvulnerable
sectors:BanksorotherfinancialinstitutionscouldgiveprioritytoMSMEsutilizing
inclusivebusinessmodels,whichinvolveacontractualarrangementbetweenthe
primaryenterpriseandthesmallerbusinessesinthevaluechain.Thiswouldprovidea
morestructuredrelationshipstructurethanthevaluechainmodel.Theseconfigurations
couldchange.Relationshipsbasedoncontractsorsuppliers,orthoseusingabig
brotherapproach,inwhichanableMSMEservesasthebigbrotherbyoffering
assistance,marketaccess,businessguidance,andotherresourcestothesupply
chain'ssmallerparticipants.Nonetheless,therisksmightbejustifiedandthestabilityof
thelargercompanycouldactasaguaranteeifbankscouldviewMSMEsasalinkina
valuechainthatconnectstoit.Onecouldfocusoninvestigatingwhetherthese
arrangementsarefeasiblewithintheexistinglegalandfiscalcontexts.Thegovernment
usedpreviouslycreatedprogramsandcreatednewonesinresponsetothepandemic
tomeettheurgentneedsofMSMEs.Numerousprogramsonfunding,training,
digitization,marketaccess,andemployeesupportwereprovidedbygovernment
organizations.ThemajorityofMSMEs,however,wereunabletoaccesstheseprograms
sincetheywereunawareofthem.MSMEswouldn'tknowwheretolookforthe
appropriateinformation,eveniftheywereinterested.MSMEsplayasignificantrolein
thestoryofrecoveryinthisindustry.Allofthesebusinessessupportasafefoodsystem
inadditiontomakingasignificanteconomicimpact.Theyfulfillasocialneedby
ensuringthateveryonehasaccesstotheappropriatenourishmentattheappropriate
timeandcosts.Onemayarguethatsincetheyaresoimportant,anydisturbanceshave
tobedealtwithrightaway,andallnecessarymeasuresoughttobetakentoguarantee
theirresilience.
DigitalTransformationInitiatives
TheSMEsimprovedtheirsellingandshipping fromtheretailindustryand
exclusiveshopstointernetmarketing,inordertoaccomplishthedigitalizationofthe
salesfunction.Asaresultofthisalteration,taskshavebeenremodeledamongthe
employees,withrelatedtasksbeingconsolidatedandgiventothesamepersonnel.Ina
similarway,resourceswereredistributedandassignedtospecifictasksinorderto
increasevalueandproductivity.Forinstance,afewofthestaffmembersweregiven
newresponsibilitiesasonlinesalesstaff,whowereinchargeofoverseeingpre-,during,
andpost-saleactivities,afterpreviouslyservingcustomersattheboutiquesshop.The
boutique'soperatinghourswereshortened,andtheamountofelectricityandwaterbills
dropped.Inordertoavoidhavinganexcessivequantityoffinishedproductsinstock,
thecompaniesmadethedecisiontolowertheirproductionvolume.Asaresult,it
becameclearthatefficiencyandresiliencehadtobetradedoff,andjust-in-time
implementationwassortofneglectedinanefforttokeepthecompaniesrunning.The
acceptanceofdigitaltechnologyhaspromptedresearchstudycompaniestoresearch
newwaystomaximizetheirresourcestructuresinordertoincreaseproductivity.The
resourcesareconcentratedonrevenue-generatingactivities,prioritizingthemover
non-revenue-generatingactivitieslikefindingnewsuppliers,developingnewproducts,
andtrainingstaff.Throughdigitalization,businessescanfindpreviouslyundiscovered
opportunitiestomakebetteruseoftheircurrentresourcesinadditiontoowned
assets(AnjarP,2020).
Digitaltechnologieshaveaninfluenceonmarketingbyenhancingpricing,
channelmanagement,marketanalytics,andclientconnectionbuildingskillstofacilitate
valueco-creation.Throughtheuseofdifferentknowledgeanddiverseexperiences,
organizationalprocessesarebecomingmoreeffectiveandadaptable,andprofessional
abilitiesarebeingenhancedinavarietyofways.Theprimaryrisksandobstacles
associatedwithimplementingdigitaltransformationareexplored,alongwithresearch
andmanagementconsequences.
CASESTUDIESANDINDUSTRIESANALYSIS
TheCOVID-19pandemichashadanimpactonindustrialenterprises,
requiringadjustmentstotheiroperationalprocedures.Thereisanabsenceof
systematicanalysisinspiteofthegrowinginterestinthistopic.Thispaperdoesa
comprehensiveevaluationofpreviousstudiesontheCOVID-19pandemicasitrelates
totheindustrialsector.TheprimaryeffectsoftheCOVID-19pandemiconthe
manufacturingindustryaretobeemphasizedinthisstudyfromthestandpointof
operationsmanagement,togetherwithusefuladaptationstrategiesandpotential
directionsforfurtherresearch.Openresearchquestionsandavenuesformorestudy
areformulatedandevaluatedfromtheviewpointsoforganizations,processes,and
technologies.Lockdowns,forcedremotework,andsocialisolationareafewofthe
factorsinfluencinghowmanufacturingischangingtofitintoanewnormal.(Marco,A
2022).
Thisimpactisfeltwidelyacrossallsectorsoftheeconomybecause
MSMEsaccountforapproximately62percentofallemployment.Ofthese,75percent
reportedthattheyhadtemporarilystoppedoperationsduringthistimeandthen
attemptedtoresumebyimplementingstrategieslikereducingworkhourstosavejobs
andkeeptheirbusinessesrunning.Thus,householdspendinglevelswillreturntotheir
usualstatesoonerratherthanlater,openingthedoorforeconomicrecovery,thesooner
MSMEsbecomefullyoperationalandemploymentisrestored.Infact,theepidemichas
broughtaboutacomplicatedacircumstancethatisprovingtobeincrediblydifficultand
extremelydifficulttoregulate.However,therearegrowingchancestocreateabetter
benchmark.Anawarenessofhowthesepreviousinitiativesandprogramscanmore
effectivelyorganizeandenableopportunitiesforbusinessestosucceedandtakethe
leadintheevolvingworkplaceconditionsandbusinessoperationexaminingwaysto
improvetacticsandimproveproceduresinplace.
COMPARATIVEANALYSIS
Accordingtothestudy,theuseofdigitaltechnologiessuchas
e-commerce,digitalpayments,atelemedicineandonlineeducationisgrowinginthe
Philippinesandhasplayedaroleintheexecutionofpublicservicesduringthe
pandemic,aswellasinhelpingindividuals,businesses,andthegovernmentdealwith
socialdistancingmeasuresandmaintainbusinesscontinuity.Enhancingthedigital
infrastructureofthePhilippineswouldbringaboutsignificantadjustmentsthatwillboost
thesupplyofprogramsandservices,increaseresiliencetoshocks,andopenupnew
economicprospectsforallFilipinos.
Remoteemploymenthashadamajorbeneficialimpactonthe
Philippines,particularlyinthewakeoftheCOVID-19epidemic.Thischangeisin
keepingwiththeproficiencywiththetechnologylaborforceinthePhilippines,wherea
varietyofindustrieshaveadoptedonlinecollaborationtoolsanddigitaltechnologies.
Becauseofthis,alotofcompaniesinthenationhaverealizedhoweffectiveremote
workcanbeinattractionandretentionoftopworkers,particularlyinfieldswherethere
isatalentscarcity.Therolesthatareprimarilyinchargeofregulatinginternational
remoteworkinginitiativesareamongthemanywaysthatthegovernancemodelsofthis
typeofworkarechanging.TheresultsshowthatthisdutyincreasinglyreliesontheHR
andGlobalMobilitydepartmentsascomparedtoour2022research.Thecontinuous
administrationoftheprogramsisnowlesscommonlytheresponsibilityoffiscal
departments,whoduringtheearlywavesofCOVID-19associatedremoteworking
regularlyfoundthemselvesdirectlyinvolvedinthemanagementofcases.
OneofthenationsmosthitbytheCOVID-19epidemicwasItaly,whereat
least3millionemployeesorroughly13%oftheworkforcebeganworkingremotely.Italy
hadthelowestpercentageofremoteemploymentinEuropebeforetheCOVID-19
pandemic,butinashortamountoftime,thecountrysawasharpriseinthisnewtypeof
workwithoutclearlawsorappropriateregulations.DespitebeingbasedonItaliandata,
policymakersinotherdevelopednationsmayfindourfindingshelpfulinreconsidering
productionmethodsandimplementingamoreconsistentandextensiveuseofremote
work.(EnricoB,2022)
CHALLENGESANDOPPORTUNITIES
Themacroeconomicandsocioeconomicenvironmentwasdifficult,as
seenbytheeconomy'shighbutslowinggrowth,thepossibilityofstrugglingwithdebt,
thelowmobilizationofdomesticresources,thehighratesofinflationand
unemploymentnottomentionthedifficultiesfacedbyyoungpeoplelookingforworkin
anenvironmentwithhighlevelsofinformality,lowforeignexchangereserves,and
considerablepressureonthetheamountofexchangerate.Enduringissuesthatcould
nowbediscussedinamoretransparentcivicandpoliticalsettinghavecausedsocial
discontentthathasresultedinstruggle,propertydestruction.
MSMEscontributesignificantlytothenation'ssocioeconomicgrowthin
additiontobeingessentialincreatingjobs,particularlythroughtheirpositionas
facilitatesinthetransitiontoanindustrialsociety.Amongthemanylessonsthis
epidemichastaughtusisthenecessityofmodernizingtheeconomy,whichincludes
examiningthesmallbusinesssectoranddeterminingtheformalandinformalsectorsin
eachcountry'ssub-cities.Smallcompaniesthemselvesalsohavearoletoplayinthis
process.Somecompanieshaverelocatedtootherbranchesbyassessinglocaldemand
evenasanopportunity,suchasthosethathaveconvertedtoproducingsanitizers,face
masks,andotherproducts,whileothersaretakingprecautionstoprotecttheircompany
andputofftheirambitionstodevelop.
Becauseofthescarcityofworkpossibilitiesinthesekindsofdifficult
times,newstartupcompanieshaveahigherprobabilityofsurvivingduringcrisisperiods
thanduringgrowthyears.Throughthepreservationoftheflowofgoodsandservices,
therestorationofthepublicconfidenceinotherbusinessownersandthecommunityat
large,andthepursuitofnewopportunitiesandnewdirectionsfortheircompanies,
entrepreneurshipactivitiescouldcounteractthenegativeeffectsofcrises.
RECOMMENDATION
ThisstudymadeanefforttoofferMSMEsbroadactionandpolicy
suggestionsaswellastargetedrecommendationsforMSMEsinthefoodprocessing
andmanufacturingindustry,allwhiletakingresilienceandgender-responsiverecovery
intoaccount.InordertoguidetheMSMEs'recoveryandfacilitatecooperationand
assistanceamongtheseeconomicheroes,itisenvisagedthatthesewouldbe
transformedintoinitiatives.WhileMSMEsrecoverfromtheeffectsof,anytypeof
assistancecountstowardhelpingthemdevelopresilience.COVID19andcontinuein
ordertoovercomethisextraordinaryobstacle.Givingrewardsandassistanceinthe
BayanihanActsequence.Goingon,itcouldrequiredeliberateefforttoavoidfostering
constructiveprojects,particularlyindividualswhohavethepotentialtocreatejobs
locallyvarioussourcesofincome.ThethirdstageoftheTheNationalActionPlanofthe
governmentagainstCOVID-19releasedinthelatterpartof2020offersaframeworkfor
operationstoaddressthepandemic'seffects.Thisfinalstageisprimarilyconcerned
withpreservingpublichealthandsafetywhilepromotingeconomicrecovery,anditis
supposedtomakeiteasierfortheeconomytograduallyreopen.Theensuingpolicy
andprogramforfoodsecurityandresilienceshouldcontainsuggestionsspecifictothe
wholeagrifoodsector,whichincludesfoodmanufacturing,andthatmaybe
implementedatthelocalleveltoassistMSMEs'ongoingoperationsandproduction
capacity.Awindowofopportunityopensuptoboosttheimportanceandknowledgeof
greenactivitiesamongMSMEs.Greenprojectshavebeenpositionedasamethodof
adheringtoenvironmentalguidelineswithouthavinganegativeimpactonthe
operationsorprofitsofbusinesses.Recentmethodshavedemonstratedthatgreen
efforts,namelythosepertainingtoeco-efficiency,theeffectiveuseofproductioninputs
includingenergy,water,andrawmaterialscanserveasanoperationalstrategytoboost
productivity.Employeewell-beingandprotectionareenhancedinworkenvironments
thatprioritizeenvironmentalsustainabilityintheiroperations,aswellasinthe
communitiestheyserve.Abusiness'stotalresilienceisenhancedbythegoodeffectsof
greeninitiativesonpeople,businessprocesses,andtheenterpriseasa
whole(UNIDO,2021).
CONCLUSION
InconclusionCOVID-19pandemichasabigimpactallovertheworldnot
justinourhealthandenvironmentthattakesalotoflivesofmanypeoplebutalsoinour
economy.Therearealotofbusinessesandcompaniesforcedtoclosetheirenterprise
becauseofbiglossesandavoidmorelossesinthelongrunorperiodoftime.Many
firmsfounditdifficulttokeepupwiththefastadvancementsintechnologyuntilthe
COVID-19crisis.Sincetheepidemicstarted,thestrugglehasbeenmoredifficult,and
individualsarebeginningtoconsidertheirfuturesinbothworkandlifemoreandmore.
Besidesbeingcrucialforemploymentcreation,MSMEsprovideasubstantial
contributiontotheeconomicprogressofthecountry,especiallybecauseoftheirroleas
enablersintheshifttoanindustrialsociety.Therearesomecompaniesthatoffera
lowerwagesforstaffmembers,areductioninheadcount,lowerrevenueandother
financialproblems,longercollectionperiods,logisticalchallenges,canceledordelayed
projects,messedupsupplychains,andtroublehiringworkers,amongotherproblems
tomaintainthebusinessstability.
LIMITATIONS
Likeotherresearchstudies,thisstudyhassomelimitationsand
weaknessessuchasthepercentageofallthebusinessesandenterprisesinthe
PhilippinesthatwereforcedtoclosebecauseoftheCOVID-19pandemic. Duetosome
issuesIcannotconductsurveysfromdifferentpeopleandenterprisesorcompanies
butwiththehelpofdifferenttypesofreliablesitesIusedtheirstudytoprovethatthis
studyisalsoreliableandhelpful.Thisstudyfocusesmoreonlocalstudiessincethis
researchisallaboutinsidethePhilippines.highlightingthatitonlyincludedsecondary
datasince,duringthisepidemic,itischallengingtoobtainempiricalorprimaryevidence
directlyfrombusinesses;itwaspreferabletoincludeprimarydata.Additionally,itwas
challengingtofindadditionalrelevantmaterialforevaluationbecauseCOVID-19isa
relativelynewpandemic.Theselectedresearchmethodologydidnotallowforthe
inclusionofallexistingbusinessandmanagementstudiesondigitaltransformation.As
aconsequence,theresultsshowcasethecurrentstateofthefieldataparticularpointin
timeanditwouldbehelpfultoexpandthestudytoincludeothertopicsthatthepresent
studydidnotparticularlyrelateto.
DEFINITIONOFTERMS
Resilience-Theabilitytoendureorreturnbackrapidlyfromchallengesorcrises.
Macroeconomic-Theareaofeconomicsthatstudieshowthewhole,oraggregate,
economyisstructured,operates,behaves,andmakesdecisions
Scarcity-terminologyusedtodescribethediscrepancybetweenthehypothetical
demandsofpeopleforlimitedmaterialsandtheiractualavailability.
Digitalization-Modifyanexistingsystem,procedure,etc.torunonlineandon
computers.
Enterprise-Thebusinessoractivityoftheeconomy
Pandemic-Acommoninfectiousillnessoutbreakthataffectsawholethecountryor
worldwideataspecificmoment.
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