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Himal

Ambitious Quality Analyst with track record of dependability and


leadership. Knowledgeable in QA methodology with proven history of

Khatri reducing errors to increase quality. Dedicated to analyzing and


resolving defects. Successful at authoring test cases, estimating
Sr. Quality Analyst workloads and documenting findings. Knowledgeable about
functional, exploratory and negative tests. Well-versed in Agile
development methodology.
Contact
Address
Work History
Jacksonville, Florida 32216

Phone 2021-03 - Senior Quality Analyst


9043164979 2022-09 ITEL Laboratories, Jacksonville, FL
E-mail Project: Property Claims Evaluation, ITEL Laboratories
himal.khatri14@gmail.com independent expert, making sure claim is evaluated
using science
ITEL' laboratory uses proprietary technology to test,
Skills
identify, price and match wide variety of materials
Testing Tools: Selenium for insured property claims
Atlassian JIRA, X-Ray, Roles & Responsibilities
Postman, Browser Stack, iOS, Oversee and coordinate work intake with onshore
Microsoft Test Manager (TFS), and offshore teams
Visual Studio – Coded UI, Worked closely with Development and Product
SoapUI, Push to test, Mercury leaders on refining project scope and proposing
Quality Center, Win Runner, testing strategies
PVCS Tracker, Bugzilla Participated in project planning, including grooming
and sizing tickets
Platforms: iOS, AZURE,
Created comprehensive test strategies and test
Windows XP/2000/NT, plans and conduct reviews
Mainframes, Unix and MAC
Experienced in testing in Agile projects,
operating systems Defect management, Writing and executing test

Databases: Oracle 8.0/9/10, cases using X-ray

MS SQL Server, MS Access Tested Mobile Apps for IOS/Android and


windows-based applications
Methodologies: Agile, Participated in UAT
Iterative or incremental, Performed E2E testing with End clients before
Waterfall model, Scrum releasing
API tested (REST and SOAP) using Postman and Soap
Web Technologies : HTML,
UI for manual testing
DHTML, XML, Java Script, VB
Facilitated knowledge transfers and sharing of
Script, ASP
testing efforts across QA teams
Technologies: Java, Java Maintained Daily Project Status Report
Script, .NET, Visual Basic, VB Participated in daily status meetings to report any
Script, C, C++, C# Script bugs, issues and risks
Conducted Functional and Regression testing
Web Services: XML, REST API,
Worked with automation team to analyzed test
SOAP UI, HP Service Test ,
cases to be automated
SOA Web Services
Escalated issues and risks to project leadership in
Agile frameworks accordance with best practices
Executed Automated test scripts written in Java and
Automation experience
Powered by Appium

Training implementation Managed couple projects in parallel


Estimated work requirements and labor hours for
Project Management sprint planning
Performed regression, exploratory and negative tests
Communicated between product owners and
developers to clarify features
Oversaw test planning, workload balancing and
assignment delegation
Provided regular updates to team leadership on
quality metrics by communicating consistency
problems or production deficiencies
Performed root cause analysis comparing between
modern and legacy versions.
Performed regression, exploratory and negative
tests.
Estimated work requirements and labor hours for
sprint planning.
Communicated between product owners and
developers to clarify features.
Collaborated with management to provide training
on improved processes and assisted with creation
and maintenance of quality training.
Recorded findings of inspection process,
collaborating with quality team to implement
corrective actions.

2014-10 - Quality Analyst Specialist


2020-06 Critical Alert, Jacksonville, FL
Project: Nursecall Product
QA Assurance, Critical Alert Systems develops easy
to use, configurable, software-driven Nurse Call
solutions for hospitals and healthcare organizations
Critical Alert is specialized in Nurse Call Solutions,
Clinical Workflow Optimization, Clinical Assessment &
Consulting, Patient Satisfaction & HCAHPS, and
native Integrations with Mobile Communications &
RTLS, Patient Engagement, Rounding Compliance,
Clinical Communications, and Fall Risk Prevention
Roles & Responsibilities
Wrote and executed detailed test cases including
prerequisites, detailed instructions and anticipated
results
Managed defect tracking, defect reporting for using
TFS by Microsoft
Executes Test cases using TFS by Microsoft and
documented results
API tested (REST and SOAP) using Postman and Soap
UI for manual testing
Tested Mobile Apps for IOS/Android
Performed various types of testing of WEB
Applications in different browsers such as IE10,IE8,
IE9, Firefox, Safari
Tested hardware and software which are integrated
with RTLS – Real Time Location System
Tested application using tool 7Edit for HL7 protocol
Received patient data from ER and which was
integrated with an API to receive data
Verified data import to application using 7Edit tool
Validated patient's admission, discharge, bed
transfer, Clinical data such as ‘Fall Risk' and other
HL7 messages
Tested IP configurable wireless devices Cisco,
Spectralink, and Vocera
Created multiple mobile apps of test scenarios
based on business rules to create data driven testing
Modified scripts in Visual Studio for Coded-UI using
C#
Maintained Daily Project Status Report
Work extensively in very fast paced in agile
environment
Participated in daily status meetings to report any
bugs, issues and risks
Conducted Functional and Regression testing
Upgraded servers for testing environment
Coordinated with business users for User
Acceptance Testing
Collaborated with Offshore team for Automation
planning and executed scripts for regression test
Trained and managed QA team
Participated in project planning and scrum meetings
Worked closely with managers, developers, tech
support team
Tested iCloud-based application which are
integrated with Stryker smart beds, iOS , android,
and wireless devices
Set up Demo system for financers and new clients
Environment : .NET , C#, Microsoft SQL Server 2019,
Azure
Testing Tools :TFS by Microsoft, Coded- UI, 7-Edit,
Postman, 3rd party emulators, Selenium, Coded UI,
Angular, Postman
Testing Techniques: Functional, Integration, System,
Regression, Negative, Smoke/Sanity, Adhoc,
Usability, Security & Build Verification Testing
Collaborated with management to provide training
on improved processes and assisted with creation
and maintenance of quality training.
Provided regular updates to team leadership on
quality metrics by communicating consistency
problems or production deficiencies.
Developed and maintained quality assurance
procedure documentation.
Defined and implemented quality initiatives to
reduce risk.
Created and revised procedures, checklists and job
aids to reduce errors.

2013-08 - QA Tester
2014-09
Vree Health, Minneapolis, MN
Project: Hospital Transition in Care, Launch of
Transition Advantage to help hospitals reduce
readmissions TMs by Vree Health through this project
Transition Advantage fills identified gaps in
healthcare delivery by targeting four primary causes
of hospital readmissions-incomplete patient handoff
and visibility with patients' private physicians, lack of
follow-up, medication management issues and lack
of care coordination post-discharge
Research shows that addressing these four pillars is
an effective approach to reducing hospital
readmissions
Roles & Responsibilities:
Analyzed the business requirements
Wrote and executed detailed test cases including
prerequisites, detailed instructions and anticipated
results
Created multiple test scenarios based on business
rules to create data driven testing
Participated in Test Case walkthroughs and created
Requirement Traceability Matrix
Executed Test cases using ALM by Smart Bear and
Qmetry and documented test results
Performed various types of testing of WEB
Applications in different browsers such as IE8, IE9,
Firefox, Safari
Participated in project meetings, review
specifications, release notes and gave
recommendations and suggestions
Tested deployment of applications in various
environments during all phases of product lifecycle
Managed defect tracking, defect reporting for using
ALM by Smart Bear and Jira by Atlassian
Maintained Daily Project Status Report
Interacted with the development team to solve the
problems encountered in the test scenario run
Worked with development teams to investigate,
prioritize and resolve software bugs / defects based
on the testing results
Participated in daily status meetings to report any
bugs, issues and risks
Performed Verification and Validation
Environment: Java J2EE, Microsoft SQL Server 2008
Testing Tools: ALM by Smart Bear, Atlassian Jira,
Qmetry, Test Flight
Testing Techniques: Functional, Integration, System,
Regression, Negative, Smoke/Sanity, Adhoc,
Usability, Security & Build Verification Testing

2012-06 - QA Tester
2013-07 Target Corporations Ltd, MN
Project: Time Sensitive Promotions, Today, when
Target offers promotional price on an item, that
“sale” price must last at minimum 24 hours (due to
system constraints)
This is problematic when target like to offer
“doorbuster” prices during select hours of a day, or
during events where Target Stores are open just after
midnight and would like to offer sale prices that
shouldn't extend all through that entire business day
This project provides the ability to designate start &
end times to all of Target's Sale pricing & “Buy
Something Get Something” promotional activity
Roles & Responsibilities:
Analyzed the business requirements
Created the test plan
Wrote manual test cases in Jira
Performed system and regression testing
Logged and tracked defects using Quality Center
Performed testing includes functional testing, user
acceptance testing, integration testing, system
testing, exception testing, compatibility testing of
client/server and web
Conducted backend testing by querying databases
to synchronize testing databases and checked for
data integrity and proper routing based on workflow
rules at each step
Work extensively in a very fast paced in agile
environment
Environment: Mainframes Applications as Source
systems, MQ, POS
Testing Tools: Jira
Testing Techniques: Functional, Integration, System,
Regression, Negative, Smoke/Sanity Testing

2011-12 - QA Tester
2012-05 Boston Scientific MN
Boston Scientifics' mission is to improve quality of
patient care and productivity of health care delivery
through the development and advocacy of less
invasive medical devices and procedures
Boston Scientific CRM has worked hard to provide
physicians and patients with timely, meaningful, and
accurate product performance information
Cardiac Rhythm Management group works with an
Electrophysiology group to develop therapies for
abnormal heart rhythms (arrhythmias) and heart
failure
Boston Scientific remains committed to developing
ever-improving technology to help improve lives of
those with cardiac conditions
Roles & Responsibilities:
Analyzed the business requirements
Created the test plan
Wrote manual test cases in Quality Center
Performed system and regression testing
Logged and tracked defects using Quality Center
Performed testing includes functional testing, user
acceptance testing, integration testing, system
testing, exception testing, compatibility testing of
client/server and web
Conducted backend testing by querying databases
to synchronize testing databases and checked for
data integrity and proper routing based on work
flow rules at each step
Work extensively in a very fast paced in agile
environment
Environment: Java J2EE, Microsoft SQL Server 2008
Testing Techniques: Functional, Integration, System,
Regression, Negative, Smoke/Sanity Testing

2010-05 - QA Tester
2011-11 MN
Travelers are a leading provider of property casualty
insurance and surety products and of risk
management services to a wide variety of
businesses and organizations and to individuals
Financial and Professional Services (FPS) application
is a commercial insurance product for executives,
professionals, directors and officers
The end-users for this .Net application are
underwriters who analyze the credentials of the
aspiring customers and create a quote for them
through its interactive screens
Roles & Responsibilities:
Preparation of Test Strategy, Test Plan and Project
Plan
Participation in requirement review, test case review
and defect triage meetings
Analysis and preparation of Regression testing Plan
Creation of test scripts using QTP for regression
testing using keyword driven framework
Performed Functional Testing, Integration Testing,
Regression Testing, User Acceptance Testing, GUI
Testing and System Testing
Performed backend and ETL testing by writing SQL
statements to ensure data integrity between source
and target tables
Performed unit, integration, and system testing at
various levels ETL process to test the SSIS packages
Generated Customized test report like test execution
summary report, defect vs
Severity reports by querying against data tables in
HPQC
Creation and maintenance of test handbook
detailing testing best practices

Education

2003-03 - Bachelor of Arts: Economics


2007-04
Veer Narmad South Gujarat University - Surat, Gujarat
Company: Critical Alert Employee of the year
Awarded [ Most Improved Process]

2003-09 - Associate of Arts: Economics


2007-09 Veer Narmad South Gujarat University - Gujarat, India

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