Page: 1 of 9

Date: 21-July-20
Title: SI-47-01: TECTA 2.2.10 software - Network and Email Setup
Doc Number SI-47-01
Procedure

Considerations before Installation of Network and Email Functionality

The 2.2.10 Build 2210_world20191105 release of the TECTA software has an important additional
network and email features since the release of 2.2.8. This document describes these features and their
use. Please see the Release Notes of the 2.2.10 for additional notes on software changes or upgrade
instructions.

The TECTA is a benchtop instrument for automated analysis of drinking water samples. The instrument
has a single RJ45 (Ethernet) port to allow Networking. Once networked, the instrument can email water
analysis results or alerts to a pre-programmed list of email recipients

Although reasonable precautions have been taken to make unauthorized access of the TECTA sample
results difficult, it is recommended to deploy the TECTA behind a firewall to further protect client sample
results. Therefore, recommended approach to improve security is to connect TECTA through a wired
router.

Please note that the TECTA instrument does not ship with a CAT5 Ethernet cable or router, so the site
must provide this network infrastructure if email alerts are enabled. If the router already exists at a private
network site, IT managers may need to dictate or know which port number of the router used to connect
the TECTA instrument.

Before proceeding with the Network and Email set up of the TECTA on site, confirm ahead of time with
the site manager whether the network connection is public or private and, if private network, obtain all
permissions and network settings from the IT manager of site in advance or at the time of installation. The
required settings are:

1) DHCP enabled confirmation or Static IP address

2) Gateway
3) Network
4) Subnet Mask
5) Broadcast
6) Name Server (DNS Server)

If the network is open or public, it is possible to obtain the necessary network settings using the command
prompt of a PC connected to the same Ethernet cable connected into the TECTA instrument. This
approach requires a PC or laptop computer to be available at the time of installation.

The 2.2.10 Build 2210_world20191105 release of the TECTA software has email settings improvements.
The email settings screen has been reorganized, as shown below, and now has a "View Password"
capability when adding or changing the password (it does not allow viewing of the password once it has
been set). To set the password, hit the "Change" button, which will clear the old password (it can be
restored by hitting the "Discard" button on the far right). The "Change" button then becomes the "Show
Password" button, which can be used to show/hide the password if desired.

For email to be sent from the TECTA, an email account must also be setup to send emails only. TECTA-
PDS can provide generic or custom Gmail accounts and settings for this use; however, most private
networks prefer the assignment of an email account for improved security. In this instance, the required
information from the IT manager is:

1) Email address
2) Password
3) Server (example: smtp.gmail.com or 192.168.10.1)
4) Port Number (example: 587 or 25)

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consent of TECTA-PDS
 Page: 2 of 9
Date: 21-July-20
Title: SI-47-01: TECTA 2.2.10 software - Network and Email Setup
Doc Number SI-47-01
Procedure

Numerous email addresses can be setup to receive alerts or reports from the TECTA using a comma and
no space between the recipient email addresses. Recipient addresses can be added anytime by the user,
or it is recommended that this list be provided at the time of installation. Some organizations with multiple
TECTA instruments also create and add a central email account to receive reports from all TECTA
instruments to have a centralized backup of all results remotely accessed.

Start of Procedure
The TECTA must be connected to a network for the email capability to be accessible.

Step 1) With an Ethernet cable, connect a computer to a router network and obtain IP
configuration data.
a) From the Windows start menu -> search for "command prompt"

--> double click to bring up the administrator/command prompt

window as shown below.
b) Type' ipconfig /all' to obtain data below;

Figure 1

NOTE: there are two types of network connections, public (DHCP) and private (IP address).
Step 1, as seen above, would be useful in a situation where the client has a public (DHCP)
network connection.

If the client has a secure/or private (IP address) network connection, skip step 1, and proceed
as follow:
1. Request the following IP configuration date from the client or IT personal:
a) Gateway
b) Static IP
c) Network
d) Broadcast

Confidential Information - No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the written
consent of TECTA-PDS
 Page: 3 of 9
Date: 21-July-20
Title: SI-47-01: TECTA 2.2.10 software - Network and Email Setup
Doc Number SI-47-01
Procedure

Upon completion of obtaining the IP configuration data, disconnect the Ethernet cable from the
computer and connect it directly to the TECTA.

Network Set-up:

Step 2) Power ON Tecta

Step 3) Log on as a Service Operator

5
6 10

7 11
8
9 12

14

4 13

Figure 2

Step 4) Press the "Home" icon

Step 5) Press the "Network" Tab

The next steps are completed using the IP configuration data from Figure1:

Step 6) Set "Default Gateway" to 192.168.10.1

Step 7) Set "Network" to 192.168.10.1
Step 8) From the drop-down menu, select "DHCP" (public network) or IP address (private
network).
Step 9) If the selected network connection is DHCP (public network), then the DHCP address
will be automatically selected and greyed out. Otherwise, this step will only apply when the set
drop-down menu is the IP address (for private network)
Step 10) Set "Subnet Mask" to 255.255.255.0
Step 11) Set "Broadcast" to 192.168.10.255
Step 12) Set the "Name Server" (also refer as DNS server) to 192.168.10.1

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consent of TECTA-PDS
 Page: 4 of 9
Date: 21-July-20
Title: SI-47-01: TECTA 2.2.10 software - Network and Email Setup
Doc Number SI-47-01
Procedure

Step 13) Press "Save"

Step 14) Press "Test". You should see a confirmation message (see below):

Figure 3

NOTE: The TECTA is configured for deployment behind a firewall. It should not be exposed
directly to the Internet as it is not hardened against hackers, although reasonable precautions
have been taken to make unauthorized access difficult.

The "Default Gateway" should be set to the IP address of the firewall or other machine used to
connect to the Internet.

The "Network", "Subnet Mask", and "Broadcast" address of the machine should be configured
appropriately for the network. If the Gateway IP is 192.168.10.1, then the "Network" setting
would typically be 192.168.10.1, the "Subnet Mask" would be 255.255.255.0, and the
"Broadcast" address would be192.168.10.255. In general, the IP/DHCP drop-down should be
set to DHCP.

WARNING!

Make sure to reset the unit after completing the network before proceeding with the email setup.
Not doing so will not let you set the "From" and "To" fields.

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consent of TECTA-PDS
 Page: 5 of 9
Date: 21-July-20
Title: SI-47-01: TECTA 2.2.10 software - Network and Email Setup
Doc Number SI-47-01
Procedure

Email Setup

For the purposes of testing the TECTA's email capabilities, it is necessary to have an SMTP server
available. The setup of a Gmail account (tecta.testing@gmail.com) has been done for this purpose.

Step 15) Press the "Email Tab" (as shown below)

15 18
B

A D

16 C
F
E
G

17

Figure 4

Step 16) Set the account parameters on the email tab of the instrument as follows:

A. Set the "From" field to your email

B. Set the "To" field to the address you want the message to go to (this could be your email address
or an address available on-site). An unlimited amount of email addresses are allowed in the "To"
field by placing a comma without a space between them.
C. Set the "Server" depending on the network security for the private network (IP address); the
Server and Port should be provided by either the client or IT personal on-site. Typically, only the
DHCP (public network) server will be set for North America, as shown above.
D. Set the" Port" according to the type of network Private or Public
E. Set up the "User"
F. Set up the "Password" to send out an alert email. Not doing so will not allow you to send out an
alert email.
G. Hit the "Change" button will clear the old password (it can be restored by hitting the "Discard"
button on the far right). The "change" button then becomes the "Show Password" button, which
can be used to show/hide the password if desired.

If the client does not have an email account, use the generic one (as shown below) to set the account
parameters to be placed on the Email tab of the instrument as follow:

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consent of TECTA-PDS
 Page: 6 of 9
Date: 21-July-20
Title: SI-47-01: TECTA 2.2.10 software - Network and Email Setup
Doc Number SI-47-01
Procedure

• Server: smtp.mail.yahoo.com
• Port: 587
• Username: tecta.benchtest@yahoo.com
• Password: GMuoa7C8

If the client is using a Gmail account but having difficulty sending test email after a successful network
setup and then the client noticed the following error messages as shown below:
1- "Error: AUTH LOGIN failed: '535.5.7.8 Username and Password not accepted. Learn more at'"

Solution: This error is due to Dual Factor Authentication (2FA) login error, and Gmail require the
account holder to verify their identity, which was identified login on another device or app (TECTA).
To resolve this issue, login into your Gmail account on a laptop or desktop, locate the "critical alert"
email in your inbox, click "Check Activity", and press "Yes, it was me" to confirm, as shown below.

2- "Error: AUTH LOGIN failed: '535.5.7.14 <https://accounts.google.com/signing/continue?sarp='"

Solution: This secondary error may occur, but it mostly will, after resolving the first error message
above, caused by Google attempting to block sign-in attempts from some apps or devices like TECTA
that, according to Google, do not use modern security standard. Google added this additional layer of

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consent of TECTA-PDS
 Page: 7 of 9
Date: 21-July-20
Title: SI-47-01: TECTA 2.2.10 software - Network and Email Setup
Doc Number SI-47-01
Procedure

security to protect User's Gmail account from being vulnerable. Therefore, Gmail automatically turns
OFF the "Allow less secure app" option, as shown below, but this option can be turned ON in your
"Manage your google account" settings, as shown below. Please follow the instructions to grant
permission to TECTA device send out test reports from your Gmail account:

Step A) Log in to your Gmail account.

Step B) Click on your Google Gmail name icon, and click the Manage your Google Account.

Then

Step C) Select the "Security" setting, as shown below, which will take you to the next web page.

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 Page: 8 of 9
Date: 21-July-20
Title: SI-47-01: TECTA 2.2.10 software - Network and Email Setup
Doc Number SI-47-01
Procedure

Step D) Scroll down the page to the Less secure app access setting; it should be turned off by
default. Click over the turn on access (not recommended), which will take you to the next web
page.

Step E) Click the toggle switch to the ON position.

Step F) Click the Google Account locates in the corner left of the screen to go back to the "Managing
your Google Account" Home page. Click on the Security setting again and then scroll down the page
to verify that the "Less secure app access" setting has been turned on. Note that this setting will
remain turn on until manually turned off.

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consent of TECTA-PDS
 Page: 9 of 9
Date: 21-July-20
Title: SI-47-01: TECTA 2.2.10 software - Network and Email Setup
Doc Number SI-47-01
Procedure

Step 17) Press "Save"

Step 18) Press "Test"
Step 19) Go to the "Preferences Tab" and ensure that the Email Notification is selected (see
below), then press "Save."

Figure 5

Step 20) Go back to the "Home" screen and restart the unit. The network cable MUST be connected at
startup to ensure reliable initialization.

Step 21) Login as per Step 3 and go back to Email Tab, as shown in Step 15. Press the "Test" button to
send a test email after configuration.
(The UI may appear to freeze for a few seconds after hitting "YES" on the test email dialog. If an error
occurs during the sending process, it will appear in the response dialog).

Note: The most common error is that the SMTP server is unknown. This is a result of a bad network
configuration or physical disconnection from the network; in other words, the name of the mail server
cannot be resolved because the name server cannot be reached.

Step 22) Test the software's notification workflow by running a test in Chamber 1. You should receive two
emails as EC and TC go positive separately.
(This test can be done in Emulator Mode for quick demonstration purposes. Log on as Service User and
ensure Restart Emulator).

Confidential Information - No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the written
consent of TECTA-PDS