THALL UNIVERSITY BHAKKAR

Subject:
∙ Principle of Management

Submitted to:

∙ Mam Romaisa

Date of Submission:

∙ 07-Feb-2024
submitted by:
Muhammad Muzamil
Roll No:SOFTF23BSR39
1- Introduction:
NetSol Technologies Limited is one of Pakistan's leading software companies. Being a multi
dimensional technology company, NetSol offers to its customers, which are mostly foreign
clientele, a range of information technology services and custom software offerings including
technology outsourcing, systems integration, application development, and consulting for
business intelligence and information security.

Founded in 1995, NetSol Technologies (NASDAQ: NTWK) is a global provider of software

solutions and IT services, Headquartered in Calabasas, California, NetSol employs over 550
employees globally, with locations in the U.S. , Europe, China and Asia Pacific.

NetSol Technologies specializes in quality customer software development. As one of the few
companies in the world with a S E I - C M M I ® Level 5 rating qualifies NetSol as a global
preferred software solutions provider. NetSol’s unique approach combines deep domain
expertise in financial services and emerging technologies with a world-class development
team that delivers critical solutions on time and within budget.

NetSol provides a range of software products, custom development and consulting services.
Lease Soft, an end-to-end core asset finance accounting and portfolio management solution, is
an industry standard in a growing number of countries. NetSol’s list of clients include
companies, nonprofit sector, technology and telecommunications, and Financial institutions
among those who have used their services are Mercedes Benz, Motorola,citigroup, B M W ,
Daimler Chrysler , Toyota , Yamaha , Quest Communications and the Innovation Group (TIG).

2- Mission and Objective :

Mission Statement:

“Deliver high quality, innovation and best class, IT solutions and services to help our customer
achieve their business objectives and operational efficiencies”
Sole Mission at NetSol Technologies:

Sole mission of the organization is to us their top down dedication to the highest ethical

principles and quality standards, their worldwide domain and subject

matter expertise, their incomparable Best Shoring™ methodology, and their proven track
record to give truly cost-effective solutions that not only meets, but surpasses our needs.

Objectives of NetSol:

In the year 2005, NetSol established its training division NetSol technology institute (NTI) with a
vision to provide a common platform, bridging the gap between the academic world and
Industry itself. The major objectives of NetSol programs and activities are:

1∙ Giving due emphasis on practical principles and processes,

2∙ focus on providing both the employed and unemployed workforce the knowledge,
skills, and practices required for continuous improvement,
3∙ overcome the challenges at work and face changes,
4∙ committed to provide a healthy, safe and risk free environment to its employees, ∙
conducting comprehensive health and safety program,
5∙ To make the company an equal opportunity employer.
6∙ To determine HR needs both in the short term and long term.
7∙ To attract the right pool of candidates.
8∙ To generate new recruitment channels.
9∙ To create good relationships with other departments.
10∙ To give the best services to the employees.
11∙ To maintain and keep a database of quality applicants.
12∙ The main objective is to optimize the efficiency of both human capital and
businesses involved.

3- Strategies to achieve the objectives:

In order to have a collaborative effort toward increasing customer value, they have made two
strategic acquisitions in the U.S. and U.K. These acquisitions were intended to develop a
superior vehicle to launch a combined product offering with significant brand awareness within
those particular regions. The strategy they adopted is:

a∙ Demonstrated their ability as a skilled, strategic partner to deliver cost-effective,

highest-quality software and consulting services to their prestigious clients. ∙
 Providing customers on every continent with well-priced, innovative products
developed with the highest quality standards.
b∙ Keep bringing innovative products and solutions using latest tools and technology. ∙
Proper HR strategic management to meet and maintain employee’s commitment and
their satisfaction level.
4- Chart

5- Fundamentals for Organizational

structure:
Board of directors:
Najeeb Ghauri

Founder, Chairman & Chief Executive Officer

Naeem Ghauri:
Founder, Director
President, NetSol Technologies Europe, Ltd,
Head of Global Sales NetSol Technologies, Inc.

Eugen beckert

Director & Chair of Nomination and Corporate Governance

Committee Shahid Javed Burki

Director & Chair of Audit Committee

Mark Caton

Director & Chair of Compensation Committee

Jeff Bilbrey

Director

Management team:

Najeeb Ghauri

Founder
Chairman
Chief Executive Officer

Roger Almond

Chief Financial Officer

Salim Ghauri

Chief Executive Officer - NetSol Technologies

Naeem Ghauri

President Global Sales - NetSol Technologies

Shaz Khan

Chief Operating Officer - NTA

Boo Ali

Chief Accounting Officer

Patti L. W. McGlasson

Senior Vice President & Legal and Corporate Affairs

Paul Banke

Director Software Development - NetSol Technologies North America

Rich Chala

Vice President

Jeffrey Andrews

Commercial Director

Ivy Montgomery

Vice President Marketing

Working of management team:

Najeeb Ghauri (CEO) is the highest-ranking corporate officer (executive) or

administrator in charge of total management of NetSol. Najeeb Ghauri reports to the
board of directors.
Najeeb Ghauri is linked with Roger Almond CFO, primarily responsible for managing the
financial risks of the corporation. Roger is also responsible for financial planning and
record-keeping, as well as financial reporting to higher management and for the analysis of
data.

Imran Haider (Chief Operations Officer North America) is responsible for daily operation of
NetSol and routinely reports to the CEO. Imran Haider controls the working of the software
development department by consulting with Paul Banke, director of the software
 development department.

CEO of NetSol further looks after the Vroozi workings for this purpose he gets the report of
daily operations of Vroozi department by staying connected with Shaz Khan (Chief operating
officer Vroozi).

Salim Ghauri president of Pakistan and Naeem Ghauri president europe, director and head
of global sales report board of directors and CEO.

6- External and Internal Environment of the

Organization:

External environment:

The external environment of an organization is those factors outside the company that affect
the company's ability to function. Some external elements can be manipulated by company
marketing, while others require the organization to make adjustments. Monitor the basic
components of your company's external environment, and keep a close watch at all times.

Customers:

NetSol customers are among the external elements; attempt to influence its customer, via
marketing and strategic release of corporate information. But their relationship with their
clients is based on finding ways to influence them to purchase NetSol’s products. NetSol
frequently conducts market research under the supervision of experts which is used to
determine market size, effectiveness of NetSol’s marketing messages, and to decide what
changes should be made to future marketing programs to improve sales.

Economy:

As NetSol deals in the international market therefore the majority of their elements are linked
with the external environment, NetSol is efficient at monitoring the economy and learning how
to react to it, rather than trying to manipulate it. Economic factors guide the management
team of NetSol to find the answers of these questions: how to market products, how much
money to be spent on business growth, and the kind of target markets to be pursued.
 Competition:

Competition has a significant effect on how to do business and how to address the target
market. Competition for NetSol is almost negligible in Pakistan and also in Asia, as NetSol is the
3rd firm of Asia to be registered from NASDAQ. Furthermore they are providing quality services
to their clients contributing to NetSol’s goodwill.

Internal environment:

Internal environment of NetSol is being discussed under the following headings:

Functions:

NetSol has been delivering quality and customization for over a period of four decades; they
offer superior IT solutions that help streamline the operational needs of your business. With
more than 150 satisfied clients in over 30 countries and 250 implementations globally.
NetSol understands the value of customizability and strives to continually deliver
unprecedented solutions which cater directly to your business needs.

Product:

o NetSol Financial Suite

NetSol Financial Suite is a comprehensive solution that satisfies the wide and varied needs of
your organization

Overview: NFS enables you to get the most out of your business, resulting in considerable cost
reductions. The Core Contract Management System offers the basic functionality required by asset
finance and leasing companies. There are additional, cost-effective applications that can be added to the
system that increase the variety of products on offer and provide an interface with external systems.
Starting from credit/loan origination to credit evaluation and onwards to contract management, NFS is
the end-to-end software solution which gives you complete control of your credit portfolio.
Benefits:

∙ Global System meeting local requirements

∙ Incorporating latest industry regulations and trends
∙ Customizable and flexible workflow architecture
∙ Effective and efficient risk management
∙ Point Scoring engine for accurate credit evaluation
smartOCI

The smartOCI® Search Engine provides organizations with the capability to search multiple
external and internal supplier catalogs from one user interface.

Features:

∙ Flexible search results layout

∙ Display list of all OCI fields
∙ Shopping cart creator
∙ Ability to block OCI vendor
∙ Configuration filters
∙ Upload company logo
∙ Define additional users
∙ Secure administration panel
∙ Integrated shopping cart
∙ Detailed statistics report
∙ Uniform cross-catalog search
∙ Easy and quick setup

Benefits:

∙ Catalog Comparison
∙ Quick and Efficient Searching
∙ Empower Your eProcurement and Increase Contract Compliance
∙ Build Your Own Catalogs
Services:

NetSol Technologies also offers a vast variety of services. With our extensive experience in a
number of fields, you can be sure to get what you’re looking for, be it SAP Consultancy,
Business Intelligence or Information Security.

Information Security

We have the expertise for providing the latest technology information integrity solutions
addressing your business’ vital security needs. Our services are designed to first
comprehensively understand your organization’s technological and business requirements, and
inherent vulnerabilities. By working in close collaboration with you, we ensure that you have
complete control of your business’ infrastructure, communications, and critical data.
Business Consultancy

Our aim is to guide and enable you to innovate & change your business effectively. Our
initiatives are focused towards growth; cost reduction, risk and regulations management, and
streamlining of the operational process of your business.

Core values:

According to NetSol the core values of the organization are:

∙ Quality: The highest level of quality assurance is what makes us who we are. Our quality
standards ensure that you get the high value that you need. Our commitment to quality
is demonstrated by our successfully cleared ISO 9001, ISO 27001, and SEI CMMI
Maturity Level 5 (V1.2) assessments; a distinction shared by fewer than 140 companies
worldwide.
∙ Innovation: At NetSol, innovation has always been a primary focus along with adherence to the
highest quality assurance and control standards in software development. Driven by innovation
we turn ideas into great executions which are suited to your operational needs.

∙ Expertise: With more than 1100 skilled experts strategically located in 8 service-and
delivery-centers worldwide, our team of highly qualified experts is what we take pride in.
We drive success by providing the right solution to your business problems in the most
efficient of ways. We rigorously follow our rules and processes which has earned
us immense respect amongst our clients in major Dow-Jones 30 Industrials and Fortune
500 manufacturers.
NetsSol will implement better tools for measuring quality both in production and
customer services.
∙ Quality is not a domain with the few chosen ones but is a responsibility of all. ∙
NetSol will not pass the bucks to the Quality People when we can see and address
deficiencies ourselves.

Employee’s importance:

∙ They care for their employees who are their most valuable assets. NetSol offers its e m
ployeesachallengingandharmoniousworkenvironment wh
e r e t h e y encourage everyone to work to his or her utmost potentials.
∙ NetSol will always aim to develop long lasting relationships with its customers by
delivering value for their investments.

∙ The work place will be an environment of great learning, extraordinary customer

service, consideration for colleagues and self-development. A place where they
are happy to spend their working days.
 ∙ They will be diligent in expanding company resources. They will use them to serve our
clients better and perform our roles more effectively.

∙ While they grow in size and scale they will continue to improve their quality of service
delivery.

∙ They will work tirelessly to grow in efficiency and productivity using Best Practices,
Innovation and Imagination.

∙ As they are a global company they will respect every other culture, religion and
embrace the change and the challenges that come with such diversity.

7- Relations with other Organizations:

NetSol have maintained good relations with other organizations particularly their clients, which
includes Scania finance great Britain ltd, D&D leasing UK ltd, Singers health care finance ltd,
Investec asset finance plc and Minsheng financial leasing. NetSol has been able to maintain
good relations with other organizations because of adapting the inter organizational system.
This system allows the flow of information to be automated between organizations in order to
reach a desired supply-chain management system, which enables the development of
competitive organizations. This supports forecasting client needs and the delivery of products
and services. IOS helps to better manage buyer-supplier relationships by encompassing the full
depths of tasks associated with business processes company-wide. In doing these activities, an
organization is able to increase productivity automatically; therefore, optimizing
communication within all levels of an organization as well as between the organization and the
supplier.
8- Use of manufacturing and service technologies and IT in the
organization:
NetSol Technologies, Inc. (NasdaqCM: NTWK) (NasdaqDubai: NTWK) is a worldwide provider of
IT and enterprise application solutions, NetSol Technologies, Inc. executes its mission of
focusing technology on the operational needs of its clients. NetSol’s services and solutions
enable businesses to streamline their operations and compete more effectively.

NetSol is information technology consultant and software developer firm and it is a

leading Internet Service Provider in Pakistan. NetSol has clinched world class orders from
a number of blue-chip companies globally including Mercedes Benz, ICI UK. Etc.
NetSol is also focusing on the company's e-Business initiatives. It comprises three divisions —
Internet connectivity (ISP), Internet technology (development tools and communications), and
e-Business communities. The three divisions are working towards developing on-line and
broadband businesses, localized Internet communities, and portal and shopping services.

NetSol-CONNECT is also offering the latest technology and Internet services using an
aggregate connection.

∙ Technical Affiliations

The Company currently has technical affiliations such as: a Microsoft Certified GOLD Partner; a
member of the Intel Solution blueprint Program; IBM Business Partner and, an Oracle Certified
Partner.

9- Life Cycle of the organization, at what stage it is now,

future:
Entrepreneurial stage:

Network Solutions Inc.(NSI) started as a technology consulting company incorporated by Gary

Desler, Ty Grigsby, Emmit J. McHenry, and Ed Peters in Washington D.C. in January 1979. In its
first few years, the company focused on systems programming services, primarily in the IBM
environment. Annual revenues passed $1 million in 1982, growing to $18.5 million in 1986.
Network Solutions was acquired by Science Applications International Corporation (SAIC) in
March 1995.
John Dillon reports in MediaFilter.org: "Initially, the service was subsidized by the government.
But, in May 1993, the National Science Foundation privatized the name registry (InterNIC -
Internet Network Information Center) and paid NSI $5.9 million to administer it. In September
in 1995, NSI instituted the fee system. A few months earlier, it had been bought out by
Science Applications International Corp (SAIC).
The company issued an IPO, and was listed on NASDAQ in 1997.
In 2000, Network Solutions was acquired by VeriSign, Inc. for $21 billion.
On October 17, 2003, VeriSign announced the sale of the registrar business, which continued to
operate under the branding Network Solutions, to Pivotal Equity Group. (VeriSign still retains
the registry business which had been originally created within Network Solutions prior to
VeriSign's acquisition of the company.)
During January 2006, Network Solutions acquired e-commerce solutions company Monster
Commerce co-founded by Stephanie Leffler and Ryan Noble in Belleville, Illinois.
Collectivity stage:

NetSol technologies started its journey as a US based software solution provider with a vision
to create superior technology solutions. Relentlessly following our vision we now stand as one
of the global leaders in IT services and enterprise solutions.

Formalization stage:

NetSol Technologies, Inc. “NetSol'' (NASDAQ: NTWK) (NASDAQ DUBAI: NTWK), a U.S
corporation providing global business services and enterprise application solutions to private
and public sector organizations worldwide, in conjunction with their Middle East partner
Atheeb Group, announced official operational launch of the Atheeb NetSol Limited joint
venture. The formalization of the legal operating entity and official operational launch mark a
major milestone in the development of the dynamic fast growing Middle East market fir IT
services and software development.
The Atheeb NetSol limited joint venture is focused on market development opportunities
around penetrating the software engineering arena in key business sectors such as
telecommunications, defense, public sectors and finance, among others. Atheeb NetSol limited
will leverage the strength of Atheeb’s local; presence in key geographical where Atheeb is
operating as well as supporting private, public and governmental customer business activities.
NetSol will provide best practices project management and the comprehensive delivery
capabilities of its CMMI level 5 certified Center of Excellence for software engineering, research
and development, as well as customer support and training. The latest activity builds up early
stage business development efforts which resulted in NetSol Asia Pacific being awarded an IT
services contract by Atheeb Intergraph Saudi Company (AISC) of Saudi Arabia.

Elaboration stage:

At the elaboration stage we create the architectural base of the system. Fast Services technical
experts’ model and test several approaches in order to define the best one to meet Customer’s
business goals and system needs. Upon completion of this phase the skeleton of the system is
outlined. It will be the base for the creation of the final product.

In the course of the specification phase one or several different prototypes (users’ or functional
interfaces) will be presented to the Customer for confirmation. At the end of the phase the
project contains the exact time and cost estimate of the system construction in accordance with
the demands and the architecture chosen.
Present stage of NetSol:

Received three new orders for NetSol financial suite solution, representing more than $15
million in combined license, maintenance and service billing. Sign a major agreement with one
of Australia’s largest non-bank leaders with approximately $5 billion of loan and lease assets
under management. Continued expansion of the customer base and business volume in the
virtual lease services subsidiary, with contract numbers managed by VLS 35% higher than the
previous year. Obtained the first lease PAK saas customer in North America. Broadened Vrooz’s
channel partners in North America with addition of three new partners to facilitate increased
adoption the subsidiary solution. Recently registered thirty new customers for the vrozzi
purchase manager platform.
Future of NetSol:

NetSol's aggressive 3 to 5 year growth strategy is aimed at increasing competitiveness

enhancing global delivery capabilities and increasing financial strength to become a leading
global IT institution in the finance space.

∙ Achieve 15 to 25% annual revenue in the next five years.

∙ Achieve 55 to 60% gross margins in 2014 and maintain 60% or better for the next three
years.
∙ Achieve 70 to 75% organic growth and 25 to 30% growth through alliances,
10. Evolution, criticism and suggestions:
Evolution:

Management, with the participation of our chief executive officer and chief financial officer,
evaluated the effectiveness of our disclosure controls and procedures pursuant to Rule 13a-15
under the Exchange Act, as of the end of the period covered by this Annual Report on Form 10-
K. Based upon that evaluation, the Chief Financial Officer and Chief Executive Officer concluded
that our disclosure controls and procedures were not effective.

Suggestion :

NetSol is conducting its business operations manner that sustain the environment and
protect the heel than #safety of employees . N e t S strives for continuous improvement in
its environmental, health and safety program and has set forth the following objectives:∙
 ∙ Compliance with all applicable laws, regulations, and standards.∙
∙ Conservation of energy and natural resources.∙
∙ Consideration for employee safety and well-being.∙
∙ Cooperation and positive relationships with Suppliers and Subcontractors. Encourage
alignment with its Environmental, Health and Safety Policy.∙
∙ Communication of NetSol Environmental, Health and Safety policy to employees,
partners, and associates.

They care for their employees who are their most valuable assets. NetSol offers its employees
challan dharmon housework environment environment where t h e y encourage everyone to
work to his or her utmost potentials.
∙ NetSol will always aim to develop long lasting relationships with its customers by
delivering value for their investments.
∙ The work place will be an environment of great learning, extraordinary customer
service, consideration for the colleagues and self-development. ∙ A place where they
are happy to spend their working days.
∙ They will be diligent in expanding company resources. They will use them to serve our
clients better and perform our roles more effectively.
∙ While they grow in size and scale they will continue to improve their quality of service
delivery.

The end…