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To cite this article: Tara C. Moore, Stephanie Daniels, Kala L. H. Taylor, Regina M. Oliver,
Jason Chow & Joseph H. Wehby (2024) Supporting teachers’ effective classroom and behavior
management: what do teachers tell us?, Preventing School Failure: Alternative Education for
Children and Youth, 68:1, 60-69, DOI: 10.1080/1045988X.2022.2158160
ABSTRACT KEYWORDS
Elementary teachers (N = 160) from two districts responded to survey questions about inservice administrator; classroom
professional development and administrator feedback and support for implementing research-based, management; principal; problem
behavior; professional
effective classroom and behavior management (C/BM) strategies. Results indicated slightly more than
development
half (55%) of teachers reported their participation in formal, inservice professional development
activities improved their ability to implement research-based C/BM strategies. A higher percentage
(77%) of teachers reported they receive adequate feedback from their current school supervisor (e.g.,
principal, curriculum/instructional coach) on their use of C/BM. Teachers’ reported specific ways for
school and district administrators to better prepare and support them for challenges related to C/
BM. Implications are provided for improving inservice professional development and administrator
feedback to promote teachers’ use of effective classroom and behavior management practices.
Managing students’ classroom behavior is a major concern (Cooper et al., 2018; Flower et al., 2017; Freeman et al., 2014;
and problem for teachers (e.g., Meister & Melnick, 2003; Greenberg et al., 2014; Oliver & Reschly, 2010). Flower et al.
Melnick & Meister, 2008). Student discipline, behavior prob- (2017) reported that pre-service teachers were more likely to
lems, and teachers’ low self-efficacy and confidence for class- receive instruction on general, preventative classroom man-
room and behavior management (C/BM) have been associated agement strategies and less instruction on specific intervention
with teacher burnout (e.g., Brouwers & Tomic, 2000; Fernet strategies to address more serious problem behaviors.
et al., 2012; Martin et al., 2012; Skaalvik & Skaalvik, 2010; Similarly, once teachers enter the classroom, they are
Tsouloupas et al., 2010) and have been identified as reasons more likely to be knowledgeable about general, preventative
for leaving the teaching profession (Hong & & others, 2012; classroom management strategies (e.g., teaching and rein-
Ingersoll & Smith, 2003). Findings suggest many teachers feel forcing rules or routines) and to use those strategies more
unprepared for C/BM (Baker, 2005; Coggshall et al., 2012; frequently than more intensive behavioral intervention strat-
Melnick & Meister, 2008; O’Neill & Stephenson, 2012; Stough egies (Ficarra & Quinn, 2014; McKenna et al., 2022; Moore
et al., 2015), and school administrators acknowledge teachers’ et al., 2017; Reupert & Woodcock, 2010; Shook, 2012).
deficits and challenges for C/BM (Albright et al., 2017). Likewise, many teachers indicate they would like more inser-
Teachers are particularly concerned with managing students’ vice training in C/BM (i.e., training or other professional
serious problem behaviors (Meister & Jenks, 2000) and man- development occurring after beginning their teaching careers;
aging problem behaviors of students with disabilities (Buell Giallo & Little, 2003), particularly training for students with
et al., 1999; Melnick & Meister, 2008), and they are less more serious problem behaviors (Stough et al., 2015). These
confident in their abilities to address students’ more serious findings suggest teachers continue to need training or pro-
problem behaviors (Reupert & Woodcock, 2010). fessional development in C/BM even after beginning their
Pre-service teacher preparation programs (e.g., teacher teaching careers (Stough et al., 2015), and they need training
training programs from a university or institute of higher specific to addressing serious problem behaviors.
education or an alternative teacher training program) have
been criticized for not adequately addressing pre-service Professional development for effective C/BM
teachers’ needs related to C/BM skills. For example, results
from several studies examining content of teacher preparation Emerging research suggests inservice training, feedback,
courses and programs (e.g., examining course relevant course and support specific to C/BM can be beneficial for teachers.
syllabi) highlight a lack of comprehensive coverage of For example, Ficarra and Quinn (2014) reported much of
research-based prevention and intervention C/BM practices teachers’ knowledge of C/BM strategies came from inservice
CONTACT Tara C. Moore tara.moore@utk.edu 409 Bailey Education Complex, Knoxville, TN 37996-3442, USA
© 2022 Taylor & Francis Group, LLC
Preventing School Failure: Alternative Education for Children and Youth 61
activities or sources, and Cooper et al. (2018) argued for or lack necessary knowledge and skills for effective C/BM,
capitalizing on inservice training and support activities and results reported by Stough et al. (2015) suggest teachers
(such as coaching, mentoring, peer observations, reflection, need C/BM training throughout their inservice careers.
and corrective feedback) to increase teachers’ use of effec- Recent empirical research highlights the potential for tar-
tive strategies. Researchers have begun to examine effects geted professional development protocols to improve teach-
of specific inservice professional development protocols for ers’ use of specific research-based strategies in school
improving teachers’ abilities to implement research-based settings (Hirsch et al., 2019; Kennedy et al., 2017; Simonsen
strategies to prevent and reduce problem behaviors in et al., 2020). Furthermore, Mireles-Rios et al. (2019) find-
school settings (e.g., Hirsch et al., 2019; Kennedy et al., ings illustrate teachers’ perceived benefits of their school
2017; Simonsen et al., 2020). For example, Hirsch et al. administrators’ feedback related to C/BM. Nevertheless,
(2019) reported the effects of a multi-component a profes- these lines of research further highlight the need for both
sional development protocol using brief training, professional development (e.g., Mitchell et al., 2017) and
video-recorded demonstrations of a set of preventative administrator feedback (e.g., Mireles-Rios et al., 2019) to
classroom management strategies (precorrection, opportu- match classroom contexts. Specifically, professional devel-
nities to respond, teacher praise, and teacher reprimands), opment and administrator feedback should be relevant to
small group discussions to develop action plans for imple- teachers’ specific needs to help them address problems they
menting strategies, and self-monitoring and feedback to encounter.
support six new teachers’ use of those strategies. Results However, the contemporary literature on C/BM is lacking
of their multiple baseline across groups of teachers revealed a targeted review of what teachers tell us they need in
positive changes in teachers’ use of targeted strategies. inservice to support effective C/BM. The purpose of this
Similarly, Simonsen et al. (2020) reported general increases study, then, was to examine teachers’ perceptions about
in teachers’ use of targeted strategies (prompts and specific specific needs and areas for improvement in inservice train-
praise) while the 11 teachers participated in a professional ing and administrator support to improve teachers’ use of
development package consisting of a brief training, email research-based, effective C/BM to prevent and reduce prob-
prompts, and training teachers to self-manage their use of lem behaviors. Our goals for this study are to inform and
the targeted strategies through self-monitoring, provide implications to school and district leaders and to
self-evaluation, and self-reinforcement. prompt further examination of effective professional devel-
opment activities and administrator practices to support
teachers’ skillful and purposeful use of research-based C/
Administrator feedback and support for effective C/BM BM strategies to more effectively respond to “real life”
problems they encounter in their classrooms. We will pres-
In a related area of research on administrator feedback and
ent findings from a follow-up analysis of additional data
support for effective C/BM, Mireles-Rios et al. (2019)
collected as part of a survey research study on elementary
recently reported findings that focus on the benefits of
school teachers’ reported knowledge and use of sets of
feedback from school administrators in supporting teachers’
research-based C/BM strategies (Moore et al., 2017) to
effective classroom management. Here, Mireles-Rios et al.
address three research questions. First, how do teachers
conducted interviews with 28 high school teachers to gather
rate the adequacy of inservice professional development
information on teachers’ perceptions about administrator
activities to improve their ability to implement
feedback during teacher observation and evaluation pro-
research-based C/BM strategies? Second, how do teachers
cesses. Specifically, Mireles-Rios et al. reported new and
rate the adequacy in administrator feedback to support
experienced teachers talked about benefits of receiving feed-
their use of C/BM strategies? Finally, what are ways in
back from their administrators specific to classroom man-
which teachers report their school/district administrators
agement; their findings also highlighted teachers’ perceived
could better prepare and support them for challenges
benefit in administrator feedback to address context-specific
related to C/BM?
problems and successes. For Mireles-Rios and colleagues,
teachers’ responses during these interviews highlighted a
relation between administrator feedback on classroom man- Method
agement and teachers’ self-efficacy. Mireles-Rios and col-
leagues’ findings also emphasize the significant role school Participants
administrators likely play in supporting teachers’ efforts to Participants were 160 elementary (PreK—5th grade) teachers:
provide effective C/BM. 115 (71.88%) general education teachers; 18 (11.25%) special
education teachers; 4 (2.50%) art teachers; 6 (3.75%) librar-
ians; 5 (3.13%) technology teachers; 6 (3.75%) ESL teachers;
Purpose
3 (1.88%) physical education teachers; and 3 (1.88%) music
Results from several studies (e.g., Baker, 2005; Coggshall teachers. Mean years as a full-time educator was 13.34
et al., 2012; Ficarra & Quinn, 2014; McKenna et al., 2022; (SD = 9.90, range of 1 to 47 years). Approximately 55% of
Melnick & Meister, 2008; Moore et al., 2017; O’Neill & teachers in this sample reported to have participated in four
Stephenson, 2012; Reupert & Woodcock, 2010; Shook, 2012; or more days of professional development related to C/BM
Stough et al., 2015) indicate many teachers feel unprepared since beginning teaching.
62 T. C. MOORE ET AL.
Figure 1. Percentages of teachers’ ratings of level of agreement with the statement: “My participation in formal professional development activities improved
my ability to implement research-based C/BM strategies.”
64 T. C. MOORE ET AL.
Figure 2. Percentages of teachers’ ratings of level of agreement with the statement: “My participation in formal professional development activities improved
my ability to implement research-based C/BM strategies.”
behavior management or better support you when you are things such as a desire for administrators to be consistent
faced with these challenges?” generated the six following and “strict” in their responses to problem behavior and
themes: 1) More Professional Development, 2) Specific issuance of consequences for problem behaviors; a desire
Administrative Actions Needed to Prevent and Respond to for help in developing and implementing a school-wide
Problems, 3) Positive Appraisal of Administrative Support/ discipline or positive behavior plan; a desire for more
Actions, 4) More Opportunities for Observing and Learning administrative support when specific problems arise (e.g.,
from Others, 5) More General Support/Guidance, and 6) “we need serious back-up”, wanting to be “taken more seri-
More Resources (see Table 1 for example responses illus- ously”) or when student behavior is disrupting instruction
trating each theme). See Figure 3. (e.g., using options to remove child from classroom); and
Of the initial disagreements in coding for 11 teachers, a desire for better administrator communication and
most often disagreements in coding occurred when responses follow-through related to disciplinary actions.
were related to Specific Administrative Actions Needed to Some teachers indicated positive appraisal of the admin-
Prevent and Respond to Problems. Specifically, for three istrative support they received. Often these responses indi-
teacher responses, coding team members disagreed on how cated feeling generally supported by their principals (e.g.,
to assign codes to either Specific Administrative Actions or “[our principal] has our backs when it comes to these types
to “More Resources”. For example, one coder initially coded of issues and dealing with parents”).
“Removing disruptive students from the regular classroom Although less frequently, teachers indicated a need for
either by suspension [or in-school suspension]” as More more opportunities to observe and learn from others (e.g.,
Resources, but after discussing the disagreement coders observing teachers with strong C/BM skills, pairing new
agreed on a final Specific Administrative Actions coding. teachers with veteran teachers), and building time and oppor-
Another common disagreement (for two teachers’ responses) tunities for mentoring or feedback from other teachers. Some
was one coder did not code multiple coded units within a teachers indicated a need for more general administrative
single response. For example, for two teachers, one coding support and guidance such as giving teachers guidance or
team member coded the full response as Specific ideas on what to do for more serious problems, suggesting
Administrative Action rather than coding short, embedded appropriate and acceptable consequences they can use, or
comments about needing more training as Professional just general support for teachers when needed. Finally, teach-
Development. Two disagreements occurred when the two ers indicated needs for specific resources such as teaching
coding team members disagreed about assigning a coded assistances trained to help with extreme problem behaviors,
unit to More Resources or More General Support/Guidance smaller class sizes, time to prepare, in-school suspension class,
(e.g., “paperwork” and “provide aides for students who need or better connections with social programs outside of school.
one on one constantly…” received a final code under More
Resources rather than one coder’s initial coding of More
General Support/Guidance. Discussion
Many teachers’ responses were related to a need for more
or more frequent professional development on effective C/ Implications for improving inservice training and
BM strategies, in general, and a need for training for inten- support
sive or specific behavioral problems or for specific types of Results of this study help identify specific needs and areas
students (e.g., students with autism, students with “special for improvement in inservice training and support with the
needs”, and students with emotional or behavioral problems). end goal of promoting teachers’ use of effective C/BM prac-
Several responses indicated teachers are concerned behav- tices to prevent and reduce problem behaviors.
ioral issues are a “growing problem” in their schools.
Findings highlight additional types of supports needed
by teachers. Teachers frequently identified specific admin- Inservice professional development
istrative actions that were needed to prevent and respond Slightly over half of teachers in this sample were generally
to serious problem behaviors. This included a variety of positive in their perceptions about adequacy of inservice
Preventing School Failure: Alternative Education for Children and Youth 65
professional development related to C/BM. Specifically, Cooper and colleagues’ (2018) call for capitalizing on inser-
approximately 55% agreed or strongly agreed with the state- vice training and support to increase teachers’ use of
ment about participation in formal professional development research-based practices. On the other hand, approximately
activities improved their abilities to implement research-based 40% of teachers in the current sample reported neutral or
C/BM strategies. This highlights a promising area for unfavorable ratings about the adequacy of formal inservice
improvement, particularly in light of Ficarra and Quinn professional development in improving their abilities to
(2014) reports that much of teachers’ knowledge about C/ implement research-based C/BM practices. This is somewhat
BM strategies came from inservice activities as well as consistent with findings reported by Stough et al. (2015)
66 T. C. MOORE ET AL.
25
19.44
20
15
10.19
10 8.33
7.41
0
More Professional Specific Positive Appraisal of More Opportunities More General More Resources
Development Administrative Administrative for Observing and Support/Guidance
Actions Needed to Support/Actions Learning from
Prevent and Respond Others
to Problems
Figure 3. Percentages of teachers’ coded responses for each identified theme for the question: “In what ways could your school or district administrators better
prepare you for challenges related to classroom and behavior management or better support you when you are faced with these challenges?”.
where 64% of teachers who had received inservice training in improving and supporting teachers’ use of effective C/
related to C/BM still indicated a need for additional training. BM practices. We encourage school leaders to find ways to
When asked ways in which their school or district design coaching and feedback activities specific to
administrators could better prepare them for challenges research-based strategies. Of course, an important prereq-
related to C/BM, approximately 30% of responses indicated uisite is to ensure that school administrators are knowledge-
that they needed more professional development. In addi- able about these strategies.
tion, teachers also indicated a need for more professional When we asked about ways their school or district
development, learning opportunities, support, and resources administrators could better prepare or support them for
on effective C/BM strategies, in general, as well as more challenges related to C/BM, many teachers indicated specific
targeted professional development for intensive or specific administrative actions needed to prevent and respond to
behavioral problems or for specific types of students, includ- problems. These included responses such as desires for their
ing students with autism, “special needs”, and students with administrators to be strict and consistent in consequences
emotional or behavioral disorders. Teachers also indicated for problem behavior, for administrators to help in devel-
student behavior as an increasing concern. These themes oping a school-wide approach to behavior, for administrators
are consistent with previous research indicating many teach- to provide more administrative support and options for
ers want and need more inservice training specific to C/ specific and serious problems, and for better administrator
BM (Giallo & Little, 2003), particularly to address students’ communication and follow-through related to disciplinary
more serious problem behaviors (Stough et al., 2015) by actions. Additional themes identified focused on teachers’
using more intensive research-based intervention strategies desire for more general support and guidance from admin-
(Ficarra & Quinn, 2014; Moore et al., 2017; Reupert & istrators and for more resources to help them deal with
Woodcock, 2010; Shook, 2012). Our recommendation is that serious problems. In contrast, teachers who provided positive
school and district leaders ensure trainings are centered on appraisals about their school administrators indicated feeling
research-based strategies and are designed to address “real” generally supported by their teachers (e.g., feeling that their
and specific classroom problems. It may be helpful to center principal “has [their] backs”). Finally, teachers indicated a
professional development around specific cases or actual need for more opportunities to observe and learn from
problems as they arise. We also encourage partnerships with others (e.g., observing teachers with strong C/BM skills,
state education agencies, technical assistance providers, or pairing new teachers with veteran teachers), and building
universities to identify professional development resources time and opportunities for mentoring or feedback from
which are focused on comprehensive strategies that are sup- other teachers.
ported by research. We recommend school administrators consider these
themes while working with teachers to address approaches
Administrator feedback and support for preventing problem behaviors (e.g., establishing and sup-
An even higher percentage of teachers (approximately 77%) porting effective prevention practices at the classroom and
agreed or strongly agreed and the statement about receiving school level) and to address specific problems as they arise.
adequate feedback from their school supervisor(s) on their Most importantly, we encourage school administrators to
use of C/BM strategies whereas only approximately 21% continue to expand their knowledge of research-based C/
indicated neutral, disagree, or strongly disagree with ade- BM practices to enhance their abilities to promote
quacy of administrator feedback. Relatively speaking, these system-level improvements that will be beneficial to teachers
ratings are quite favorable. This finding is particularly note- and their students. This may include ensuring all teachers
worthy: school administrators (such as principals or curric- and teacher leaders at their school are knowledgeable of
ulum/instructional coaches) are likely an important agent continuums of research-based strategies, providing logistical,
Preventing School Failure: Alternative Education for Children and Youth 67
financial, personnel resources to support implementation of address more serious problems facing many classroom teach-
effective intensive interventions, and providing meaningful ers. This may include research on and development of
and effective professional development activities (including readily-accessible training content, materials, and supportive
training, coaching, etc.) to promote teachers’ use of effective resources which include training components found to be
practices to prevent and reduce problem behaviors. We effective in increasing teachers’ ability to demonstrate prac-
encourage administrators to seek out partnerships with state tices (e.g., providing demonstrations of practices in training
education agencies, technical assistance providers, or uni- and providing opportunities for teacher to practice and
versities to help identify resources for supporting teachers’ receive feedback in training; Joyce & Showers, 2002). Based
knowledge and use of research-based C/BM strategies. on our participating teachers’ responses, we would encourage
professional development researchers to solicit teacher feed-
back on the training content’s relevance to their own class-
Limitations rooms; in this way, researchers can refine professional
development content to better meet the needs of today’s
There are several limitations to this study including the
classrooms. Many teachers in our study expressed the need
following. First, these findings only represent a sample of
for targeted professional development, learning opportuni-
teachers from each district, and not all invited teachers
ties, support, and resources to help them respond to inten-
chose to participate. This may limit representativeness of
sive or specific behavior problems and to help them support
findings. Second, findings are drawn from only a small
specific types of students with disabilities or unique behav-
number of survey items. Certainly, there are several other
ioral needs; future research is needed to validate and trans-
important aspects related to teacher training and support
late professional development in this area, in particular. Of
that were not addressed in this study or by the survey items.
utmost importance, content for professional development
Third, the open-ended question was posed via an online
training should focus on C/BM practices which are sup-
survey format, which likely limited teachers’ responses.
ported by research and which match classroom contex-
Further research could improve this by incorporating addi-
tual needs.
tional research methods (e.g., advanced qualitative analysis
Beyond developing and demonstrating the effectiveness
of focus groups or interviews) to gather more detailed and
of training events, results from Joyce and Showers (2002)
focused information.
meta-analysis highlight the importance of providing coach-
ing and feedback in teachers’ classrooms to increase their
use of teaching practices which are taught, modeled, and
Directions for future research
practice in professional development training. Mitchell et al.
Future research is needed to address these limitations and (2017) explain effective coaching complements training to
extend our knowledge about inservice professional develop- enhance teachers’ ability to adopt and implement
ment and administrator support to specifically improve newly-learned effective C/BM practices with fidelity and in
teachers’ implementation of C/BM practices which are sup- an accurate, fluent, and contextually-appropriate manner; to
ported by research. In particular, our results indicate that support sustained implementation of these practices over
a sizable portion (40%) of teachers in our study were neutral time; and to support teachers to select appropriate adapta-
or unfavorable about the professional development they tions to research-based C/BM practices to best meet the
received related to C/BM, many specifically wanted more needs of their class. We see school administrators, who are
professional development and support related to preventative already available and leading instruction, as the essential
C/BM as well as intervention approaches for more prob- conduit for continuing inservice professional development
lematic behaviors, and that student behavior continues to and support beyond formal training events. These school
be an area of concern for many teachers. This, of course, leaders already work closely with teachers to develop their
indicates there is still work to be done in our efforts to instructional practice. In fact, teachers included in this study
provide effective inservice professional development to sup- already received frequent formal teaching observations and
port teachers to implement strategies which are meaningful feedback from their administrators throughout the year as
and appropriate for their day-to-day classroom realities. required by the state department of education. The results
Experts in research-based C/BM practices should continue of our study illuminate the importance of school adminis-
to work toward validating effective inservice professional trators’ feedback in supporting teachers’ effective C/BM with
development activities which are geared toward developing 77% of teachers reporting they receive adequate feedback
teachers’ abilities to select and implement research-based from their administrator on their use of research-based C/
strategies to not only prevent problem behaviors but to also BM. Nevertheless, sizable portions of teachers in this study
respond to more serious behavioral problems. Certainly, also reported they needed more professional development,
some of this validation research has been conducted and in in general, and many noted they needed help to address
particular with more prevention-focused C/BM strategies very problematic behaviors. Several teachers’ responses indi-
(e.g., Hirsch et al., 2019; Simonsen et al., 2020). However, cated a desire for increased support to provide consequences
beyond validating effective professional development, and disciplinary actions for problem behaviors, and certainly,
research is also needed to explore ways to efficiently and preserving safety and productiveness is an important role
seamlessly bring effective professional development activities of the school administrator. However, we encourage research
to scale (i.e., outside of typical research situations) and to toward capitalizing on school administrators as leaders and
68 T. C. MOORE ET AL.
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ORCID jtes-2014-0012
Flower, A., McKenna, J. W., & Haring, C. D. (2017). Behavior and
Jason Chow http://orcid.org/0000-0002-2878-7410 classroom management: Are teacher preparation programs really
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