RITVIK

CONTACT ABOUT
Contact Email: ritvik0712@gmail.com I am a Pega Certified System Architect currently
Contact NO.: +91-9205707837 working with Bank of America and actively looking
+91-9310434284 for a change having 3 years of Industry Experience
EDUCATION

Bachelors of Technology 2016-2020 Delhi Technological University 7.27 SGPA

Class XII 2015 Sarvodaya Vidyalaya 83.4%
Class X 2012 Sarvodaya Vidyalaya 8.6 CGPA

SUMMARY OF SKILLS
• Current working in Pega Developing Enterprise wide application. Tech Stack:
Pega, JIRA
• Past experience in web development/designing, designed owner and tenant application for PG
management. Tech stack: Flutter, React JS, Python, HTML and CSS.
• Able to Manage, schedule, and run Audit jobs on BladeLogic to detect change in Production
servers. Tech stack: BladeLogic.
• Automation of server health check reports. Tech Stack: Ansible, Python, Selenium and
Chromedriver
• Automation of web application. Tech Stack: Python, Selenium and webdriver
• Incident management, Change management, Access request management and Database
management for Lotus Notes. Tech Stack:ITIL-V4, Lotus Script and Lotus Notes, JIRA, BMC
Remedy
• Soft skills: good communication skills, Excellent Presentation skills, Organized Monthly
Employee Engagement Activities, very good in adapting to any situation and able to work
independently

Certifications and Skills

• Certified System Architect from Pega Systems
• ITIL- V4 Foundation certified from people-cert
• Advance Excel from Coursera
• Programming Languages (C, C++, Python, JavaScript, SQL, ReactNative, Flutter)
• React Developer, Flutter Developer (React for Web Development)
• 3D CAD software (Autodesk Fusion 360 & Solid Works)
• Git, GitHub, JFrog Artifactory, JIRA, BMC Remedy, Nexus
• Linux Administration

Key accomplishments
• Received global recognition 15 times within 6 months for providing best user experience to Lotus
Notes users and helping other team members
• Regularly recognised by management and Market Leaders
• Single handedly organised Employee Engagement Activities in team
• Performed Dollar saving in Previous Projects

WORK EXPERIENCE
• Bank of America Software Engineer, Gurugram (August 2021 - Present)

Project Collections Services Technology - Pega

Position Software Engineer - Pega Developer
• Working in Collections technology (Consumer Vehicle Lending) , Involved in
building Enterprise wide application for boosting business revenue
• Working on JIRA Stories understanding business requirements and developing
Applications and provides better alternative solutions when needed
• Actively Participating in Story Grooming
• Integrating Multiple Applications into a single Cloud Base application for faster
Procurement of data in the application and increase Trackability of an ongoing
request in the Process of Consumer Vehicle lending.
• Performs Code Reviews, resolves server issues and perform Bug fixing.

Softwares Pega Devstudio, Pega Appstudio

Languages Java

Database/Tools JIRA, JFrog Artifactory

Work Location Gurugram

• Bank of America Technical Analyst, Gurugram ( July 2020 - August 2021)

Project GBS India Application Solutions & Integration Service Ops - Notes
Position Technical Analyst - Lotus Notes Database Management and
Administration
• Works as admin manages database and support Lotus notes incidents, user
service request, user access
• Single handedly achieves successful migration of databases
• Performed Dollar Saving by Analysing the Servers not in use and decommission
them
• Working on self-help tool for password reset for Lotus Notes user
• Working on automatic daily incident report creation
• Works on CCCP and manage BladeLogic jobs for change detection in CCCP
servers
• Consistently performs regular health checks on all CCCP servers
• Creating framework to automate server health checks
• Works in weekend support supporting Merlin Teller patching activity
• Has risk mindset. Reports vulnerabilities/potential risks to manager and risk
SPOCs.
• Comes with Dollar saving Ideas
Softwares Lotus Notes, MerlinTeller, SuperPutty, Visual Studio Code, BladeLogic,
PyCharm, Spyder, Jupyter
Languages Linux, Python, Lotus Script
Database/Tools Domino Databases, JIRA, BMC Remedy Queue, Mattermost
Work Location Gurugram