Lokesh Chowdary

Sr Pega Developer
Harshinic.1023@gmail.com

Summary
• Certified Senior System Architect in Pega with overall 9 years of experience in Information Technology.
• Good experience in Design, Development and Testing of Pega RULES Process Commander based systems.
• Good Exposure to PEGA PRPC architecture, Inheritance and Rule Resolution
• Designed PRPC flows using Assignments, Utilities, Decision, Split-Join shapes.
• Expertise in to better understand end user requirements and to prepare technical design documents.
• Experience in creating Operators, Access Groups, Roles, Work baskets and work groups
• Expertise in analysis, design, development and managing Work Flows, Class Structure design, User Interface
(UI), creating various Flow Actions, Activities, Correspondence rules, Security in the PRPC application.
• Implemented business rules using Decision Rules, Declarative Rules.
• Experience in using Services and Connect-SOAP, Connect-Rest, Service-Rest, File Listeners, Email
Listeners, and connect-SQL in PRPC to integrate with external systems.
• Experience in Agile/Scrum Methodology.
• Implemented Reusable Components by using PEGA PRPC.
• Experience in developing Harness, Sections and SLA.
• Proficient in using the Construction and debugging tools like Tracer, UI Inspector, SMA and Clipboard.
• Experience in using System Management Application (SMA) for Agents.
• Experience in implementing Agents and Case Management.
• Experience in defining Report Definition rules
• Domain knowledge in Insurance, Risk Management, Railways, Health Care.
• Good exposure to Rule Maintenance activities like Rule set creation, versioning, promoting from Dev to QA
then to Pre- Prod then to Production.
• Knowledge in web development experience with Java J2EE components that includes EJB, Servlets, Jakarta
STRUTS and JSP.
• Good amount of exposure to onsite and offshore model of project implementation
• Have good communication, presentation and documentation skills, an excellent team player works towards the
growth of organization.
• Well adaptable to challenging environments, Strong work ethics and commitment to work will well serve to
achieve Client’s objectives.

TECHNICAL SKILLS:

Java/J2EE Technologies J2EE, JSP, JDBC, JMS, Web Services

Operating Systems Windows 2000, XP, Windows NT, Unix/Linux (Red Hat), Ubuntu

Programming Language Java, J2EE, SQL, PL/SQL

BPM Product Pega Rules Process Commander (PRPC v 5.4/5.5/6.2/6.3/7.2)
Data Base Oracle 9i/10g, SQL Server, MS Access, DB2, MYSQL
Web Technologies HTML, DHTML, JavaScript, XML, XSL, XSLT, XSD, DTD
Web/App Servers Apache Tomcat 6.0, web logic8.1/9.2, web sphere 6.0
Tools Microsoft Visio, Rational Rose, Quality Center, Eclipse, Rational Rose,

Methodologies Waterfall, Agile/Scrum

EDUCATION:
  Bachelors in Electronics and Communication Engineering KL University, India.

CERTIFICATION:

 PRPC System Architect (CSA)

 PRPC Senior System Architect (CSSA).

Client: Citi Bank, Dallas, TX March’22 – Till date

Role: Sr Pega Developer

Responsibilities:
• Involved in the Elaboration phase with the Clients business team and captured the requirements using the DCO 
• Responsible for creation and updates of activities, flows, workbaskets to intake PPFN eligible cases, create cases
and assign for BAC user review in case of exception as per business requirements.
• Tracked and managed project tasks, user stories, and sprints in Jira, fostering agile development practices and
clear communication within the team.
• Worked on Maven for dependency management and project build automation, ensuring consistent and reliable
development processes.
• Responsible for gathering, analyzing, and documenting business requirements; writing use cases (UML),
functional and non-functional specifications based on information gathering sessions with business unit
stakeholders and technical team members.
• Performed Requirement Analysis by gathering both functional and nonfunctional requirements based on
interactions with the process owners & stake holders and document analysis, represented them in Requirements
Traceability Matrix (RTM).
• Worked as analyst on claims transformation project using BPM tool Pega in Agile methodology.
• Created and maintained Narrative Use Cases (Business Use Cases, System Use Cases) and modelled Use Case
Diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio.
• Implemented Continuous Integration (CI) and Continuous Deployment (CD) pipelines using Jenkins to automate
the build, test, and deployment processes.
• Utilized Jenkins to create jobs for building, testing, and deploying Pega applications, reducing manual errors and
accelerating delivery cycles.
• Troubleshot and resolved issues related to Jenkins pipeline configurations, ensuring smooth and reliable
automation processes.
• Configuration of the Agents nodes and Batch nodes in prod environment.
• Utilized Java to extend and integrate Pega applications, ensuring seamless interaction with external systems and
services.
• Designed and optimized SQL queries to retrieve and manipulate data within Pega applications, contributing to
improved data-driven decision-making by Connect-SQL.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles,
Operators, Application ID, Org Divisions, Org Units and Work groups.
• Coded various PRPC activities, flows, flow actions, assignments, SLA( Service Level Agreement), declarative
rules.
• Implemented the complete Integration level components and design. 
• Proposed very good solutions in the design of the integration class structure. 
• Complete environment support in load testing environments. 
• Used PLA for the exceptions and involved in performance tuning. 
• Involved in analyzing the Integration layer performance using the Fiddler tool.
• Collaborated with infrastructure teams to deploy Pega applications on AWS, leveraging cloud services to enhance
scalability and availability. 

Environment: Pega PRPC8.6, Service Management, Oracle, JIRA, Agile Methodology.

Client: Cisco, SFO, CA OCT’20 – Feb’22

Role: Pega Developer

Responsibilities:
• Worked with Business Partners, Business Analysts, and the management team in analyzing and understanding the
requirements.
• Experience on building large scale applications, working with team, and building relationships.
• Worked on design and development of Data Model, Class structure, Process flows, Flow Actions and UI
components
• Working with Agile, Scrum methodology with Daily scrum meetings, sprint planning, technical design sessions,
sprint retrospection to ensure delivery of high-quality work with every monthly iteration.
• Involved in designing the Technical Design Documents for the Workflow development team.
• Worked on the Enterprise layer class structure to build enterprise components used across the organization like
data classes and integration classes.
• Worked on upgrading the Framework application from 7.4 to 8.4 and distributed the skimmed rule sets to
implementation level applications based on the rule set versions that each application pointed their Framework
level application in production level.
• Performing design, development reviews at the beginning and end of each sprint.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles,
Operators, Application ID, Org Divisions, Org Units and Work groups.
• Coded various PRPC activities, flows, flow actions, assignments, SLA (Service Level Agreement), declarative
rules.
• Built the Dashboards to get the data of each work objects like Threshold age, lifetime age, stage age, SLA
information, Dyas past expiration etc.…
• Experience planning/ designing/ developing/ testing & maintaining the marketing and decisioning functionality of
Pega CRM. Good knowledge in CPM frameworks and extensively worked on NBAM framework.
• Created several Reports, and Drill-down Reports to be available for the manager and case users.
• Assist with planning and execution of unit, integration and user acceptance testing.
• Created reports (charts) using Report Definition.
• Worked on JIRA for defect/issues logging & tracking and documented all my work using CONFLUENCE.
• Developed Rules for validation and integration pertained to Rule-Connect- Rules-Service and Designing the
business flow and user interfaces.
• Experience in designing highly volume transactional websites using Pega technologies and handling
design/implementation
• Worked on PRPC User Interface development – Sections, Harnesses, Flow Actions.
• Creation for integration rules as RULE-Connect-REST, RULE-Service-REST.
• Implemented many Enhancement Change Requests within the project and prepared Role Based Access group for
the Pega Workflow team.
• Worked extensively with Agents and Data pages.
• Prototype and create business domain specific workflows with rule-based decision logic.
• Ensure that the business and technical architecture of the delivered solution related to Pega PRPC (Pega RULES
Process Commander) matches customer requirements.
• Data Modeling, Rules Resolution, Case Management, Flow Design, Declare Expressions, Data Pages, SMA,
and Log Analysis
• Implementation of Declarative Processing features – Expressions, Constraints, On Change, Decision Rules like
Decision Table, Decision Map.
• Created Agents which will run in the background for sending Email Notifications and restarts other agents when
they got exception, to intimate status of case processing which are coming from upstream applications.
• Involved in debugging application using Pega Tracer tool, performance testing using PAL tool.
• Provided AWS Hybrid solution to our client

Environment: Pega Development Environment PRPC V7.3, Pega 8.3, HTML, JavaScript, XML, Oracle SQL, Open
Span.

Client: Prime Therapeutics, Eagan, MN Jul’19 – Sep’20

Role: Pega Developer

Responsibilities
• Involved in the Elaboration phase with the Clients business team and captured the requirements using the DCO 
• Involved in this project from the beginning of the Elaboration. 
• Responsible for gathering, analyzing, and documenting business requirements; writing use cases (UML),
functional and non-functional specifications based on information gathering sessions with business unit
stakeholders and technical team members.
• Worked on JIRA for defect/issues logging & tracking and documented all my work using CONFLUENCE.
• Performed Requirement Analysis by gathering both functional and nonfunctional requirements based on
interactions with the process owners & stake holders and document analysis, represented them in Requirements
Traceability Matrix (RTM).
• Ensure that the business and technical architecture of the delivered solution related to Pega PRPC (PegaRULES
Process Commander) matches customer requirements.
• Experience with administering and maintaining a Pega AES environment
• Worked as analyst on claims transformation project using BPM tool Pega in Agile methodology.
• Implemented the complete Flow in this project. 
• Implemented the complete Integration level components and design. 
• Designed and implemented the Organization (DB) core components. 
• Involved in developing the reports and Business Logic. 
• Implemented the Field Level Auditing 
• Experience on building large scale applications, working with team, and building relationships.
• Complete environment support in load testing environments. 
• Used PLA for the exceptions and involved in performance tuning. 
• Involved in analyzing the Integration layer performance using the Fiddler tool. 

Environment: PRPC 6.2, 7.1.9, SP2, Oracle 9i, MS-SQL Server, RAD, HTML, SOAP, XML, XSLT, Service Case
Manager, CSS, ANT script, Java Script, SPM HC, Quality Center, Share Point, Log4j, MS Visio.

Client: Eidiko Systems, India April 16 – Nov 18

Role: Pega Developer

Responsibilities:
• Provide technical input for creation of Business Requirement Documents
• Created Application profile and executed Application Accelerator using Pega DCO tools and assisted in creating
use cases and HLD documentation.
• Experience on building large scale applications, working with team, and building relationships.
• Identifying optimally defined process flows, use cases and requirements during Direct Capture of Objectives
(DCO) sessions.
• Ensure that the business and technical architecture of the delivered solution related to Pega PRPC (Pega RULES
Process Commander) matches customer requirements.
• Involve in Automating, Configuring, and deploying instances on AWS
• Participated in creation of application specific Class structure and Rule set structure.
• Created Draft Flows, mockup screens in Pega for business demo and LLD documentation.
• Involved in technical discussions related to integration with external applications.
• Developed business rules in PPFN Pega application to identify PPFN eligible loans using activities, decision
rules.
• Code RESTAPI Web services to be consumed by the Web development team
• Developed application specific integration tasks to intake loan and case details for bankruptcy cases from iSeries
using MQ.
• Exposure in Configuration of Agents, JMS MDB listeners, Service and parse rules to intake data from iSeries,
receive and process feedback on PPFNs received from attorneys using LPS application.
• Experience in designing highly volume transactional websites using Pega technologies and handling
design/implementation
 • Responsible for creation and updates of activities, flows, workbaskets to intake PPFN eligible cases, create cases
and assign for BAC user review in case of exception as per business requirements.
• Responsible to create eForm file, eForm map rules to generate PDF of the PPFN work object and refer the PDF to
attorney.
• Attended Status calls with Business, Technical and Infra structure Teams to discuss and update project status.
• Extensively used Pega Clipboard and Tracer for debugging of processes developed.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles,
Operators, Application ID, Work groups, Work basket and SLA rules.

Environment: Pega PRPC V6.2, Web Sphere, iSeries, MS Visio 2007, Oracle 11g.

Client: L&T Info Tech, India June 14 – Mar’16

Role: Pega/Java Developer

Involved in the development of an online payables system integrated with the existing payment manager solution. The
online tool is accessible via the portal. Users have the ability to perform role specific functions and transactions that will
be validated by the online system. Features like reporting, secure email notification, transaction acknowledgment, file
uploading, etc. are part of the online system functionality.

Responsibilities:
• Gathered, developed, and maintained various business requirements from initial phase to final implementation
• Assisted database designers by continuous involvement in transition from business data to database design.
• Designed rich user interface components in JSP technology and Client validations using JavaScript.
• Involved in the Implementation process of Struts pagination to display search results in pages.
• Mapped Form and Action Classes in Struts-config.xml.
• Coordinating with the business and QA team.
• Represented in team of UAT, Bug fixes and technical support.
• Troubleshooting & fixing defects.

Environment: Java, JSP, PRPC 5.4, PEGA CPM HC 7.2, MS Visio, Servlets, JDBC, Struts, Hibernate, Java Script,
Tomcat, CVS, UNIX, Eclipse, XML Oracle