616838-04 - General Information - 58507

NSP Service Manual
4 General information
4.1 Truck model covered by this manual
This service manual covers the service instructions of the following truck models:
• NSP10N2/12N2/12N/14N2/14N2I/16N2/16N2I/16N2S - Pedestrian Stacker - a four-

wheel pedestrian-operated electric stacker, equipped with a multifunctional tiller
control for driving, steering and load handling.
NOTE: Throughout chapters 4 to 14, this manual provides service instructions for the
basic truck model. All material related to optional features is available in Chapter 15.
4.2 Identification plates on the truck
NOTE: Check that all the plates and stickers on the truck are legible and securely
attached!
Figure 1 below shows the truck’s plates and stickers and their locations. For more
details on the truck’s plates and stickers, see the
Copyright© 2013 by MCFE. All rights reserved. Revision: B Document ID: 616838 16 (322)
NSP Service Manual
APPENDIX A.
Figure 1. Truck’s plates and stickers overview
1. Mast operation warning sticker 5. Electric panel cleanup warning sticker

2. Type plate 6. Battery type plate
3. Serial number sticker 7. Hoist point indication sticker
4. Battery maintenance warning sticker
The truck's type plate states the following:
• Manufacturer
• Truck type
• Serial number
• Battery minimum weight
• Battery terminal voltage
• Truck’s nominal lifting capacity
• Year of manufacture
• CE mark
NOTE: If a plate or sticker is damaged, replace it with a new identical sticker. When
you order a sticker, include the serial number of the truck in your order.
NSP Service Manual
4.3 Overview of the truck
4.3.1 Operating devices
Figure 2. Operating devices
1. Tiller arm 3. Battery connector (under the battery cover)

2. Control panel
NSP Service Manual
4.3.2 Tiller arm
4.3.2.1 Tiller arm controls
Figure 3. Tiller arm controls
1. Safety button 5. Accelerator

2. Push buttons for lifting and lowering 6. Brake release / low speed button
3. Horn 7. Lever for lifting and lowering
4. Steering
Table 1. Control functionalities
CONTROL FUNCTIONALITY DESCRIPTION
Safety button (belly button) The safety button prevents you from getting
squeezed between the truck and an obstacle.
When the safety button is pushed, the truck
reverses its travelling direction. When the button is
released, the truck stops.
Push buttons for lifting and lowering Push the Up button to lift the mast. Push the Down
button to lower the mast.
NOTE: With initial lift masts, the push buttons
handle the lowering and lifting lift of the forks and
the lever lifts and lowers the mast. With other mast
models, the functions of the push buttons and the
lever are identical.
Horn Press the button to give an audible warning signal.
Steering The tiller arm turns ± 100 degrees.
NSP Service Manual
CONTROL FUNCTIONALITY DESCRIPTION
Accelerator Use the accelerator with your right or left hand. The
more you turn the accelerator, the higher the speed.
The accelerator returns automatically to the central
position, when it is released. Brake smoothly by
turning the accelerator to the opposite direction.
Brake release / low speed button The button has two functions:
• Brake release
When the tiller arm is in the up position, hold the
button down to release the parking brake and
turn the accelerator to drive the truck in the slow
speed mode. Release the button to apply the
parking brake.
• Low speed mode
When the tiller arm is in the driving position,
activate the low speed mode by pressing the
button once. The Lo SPd symbol is shown in the
multi-function display. Deactivate the low speed
mode by pressing the button again.
Lever for lifting and lowering Pull the lever up to lift the mast. Push the lever
down to lower the mast.
NOTE: With initial lift masts, the push buttons
handle the lowering and lifting lift of the forks and
the lever lifts and lowers the mast. With other mast
models, the functionalities of the push buttons and
the lever are identical.
NSP Service Manual
4.3.2.2 Tiller arm positions
Figure 4. Tiller arm positions
1. Rest position / emergency braking 3. Emergency braking

2. Driving position
NSP Service Manual
4.3.3 Control panel
Figure 5. Control panel
1. Emergency stop button 3. Truck display

2. Key switch
4.3.3.1 Emergency stop button
Press the emergency stop button to disconnect the truck's power supply. Release the
button by turning it clockwise.
Use the emergency stop button in the following cases:
• In case of a short circuit or some other electrical malfunction (for example, if the
pump motor does not stop running).
• In case of an accident.
NSP Service Manual
4.3.3.2 Key switch
Figure 6. Key switch
1. Power off 3. Power on, standard mode

2. Power on, economy mode
The key switch switches the truck's electrical system on and off.
When the key switch is in the off position, the truck’s electrical system is turned off. Note
however that power may be still connected to certain electronic devices.
When the key switch is turned once to the right, the truck’s electrical system is turned
on and the economy mode (lower energy consumption and deceleration, maximum
speed limited to ~5 km/h) is activated. The ECO symbol is shown in the multi-function
display.
When the key switch is turned once more to the right, the standard mode (normal
energy consumption and deceleration, maximum speed 6 km/h) is activated.
NSP Service Manual
4.3.3.3 Truck display
There are two display versions available:
• LED display (standard)

• Multi-function display (alternative)
LED display
Figure 7. LED display
The LED display shows the following information:
• Level of battery charge, the different level indications are explained in Table 2
below.
• Fault indications:
Green = System OK
Flashing yellow = Warning
Flashing red = Error
NSP Service Manual
Table 2. Level of battery charge indications
LED DISPLAY DESCRIPTION
Green light in all six dial segments = Battery charge level at

70 - 100%
Yellow light in the bottom four dial segments = Battery

charge level at 40 - 70%
Red light in the bottom two dial segments = Battery charge

level at 20 - 40%
Slowly flashing red light in the bottom two dial segments =

Battery charge level at 0 - 20% (battery is empty, recharge
immediately)
In case of a warning or error, press and hold down the brake release button to read the
warning or error code. The LED display uses a flashing light sequence to indicate the
error code as explained in Table 3.
NSP Service Manual
Table 3. Fault indication sequence
FUNCTION DESCRIPTION EXAMPLE FOR ERROR

CODE 147
GREEN LED A flashing green LED indicates the Green LED flashes once.
first digit of the code.
BREAK A break of 500 ms.
YELLOW LED A flashing yellow LED indicates the Yellow LED flashes 4 times.
second digit of the code.
BREAK A break of 500 ms.
RED LED A flashing red LED indicates the third Red LED flashes 7 times.
digit of the code.
BREAK A break of 1000 ms, after which the

sequence is shown again.
Multi-function display
Figure 8. Multi-function display
1. Level of battery charge 3. LED indicator

2. Indication of operational hours, system
messages and fault codes
The multi-function display shows the following information:
• Level of battery charge

• Indication of operational hours
NSP Service Manual
• System messages:
ECO = Economy mode selected
Lo SPd = Low speed mode selected
• Fault codes:
Numeric code = warning or alarm. For information about warnings and alarms,
see chapter 13.
• LED indicator:
Flashing red = alarm
4.3.4 Driving position
The pallet truck is driven walking at the side of the truck (the pedestrian mode).
To drive the truck in the direction of the forks, walk behind the truck and keep both
hands on the tiller arm. To drive in the opposite direction, walk beside the truck and
keep one hand on the tiller arm.
NOTE: The maximum driving speed has been limited to 6 km/h.
4.3.5 Driving direction
The truck’s driving direction is as follows:
• To go forward, drive the truck in the direction opposite to the forks.

• To go backward, drive the truck in the direction of the forks.
Figure 9. Driving direction
NSP Service Manual
NOTE: The forward-driving direction is determined in EN ISO 3691-1:2012 Annex A.
4.3.6 Motor and electrical system
Figure 10. Overview of the motor and electrical system
1. Electric panel (covered with a plastic 2. Drive unit

controller cover)
NSP Service Manual
4.3.6.1 Electric panel
Figure 11. Electric panel overview
1. Fuse box 4. Diagnostic connector X10

2. Traction and pump controller with the 5. Main fuse
drive/pump motor fuse 6. Controller fan (behind the electric panel)
3. Main contactor K1
NSP Service Manual
4.3.6.2 Motor compartment
Figure 12. Motor compartment overview
1. Magnetic brake 3. Horn

2. Hydraulic aggregate 4. Traction motor
NSP Service Manual
4.3.6.3 Traction motor
Type 3-phase AC
Voltage 16 V
Output power 2.3 kW
Figure 13. Traction motor
The correct tightening torque for the traction motor power terminals is 6 Nm.
NSP Service Manual
4.3.7 Sensors
An inductive sensor is an electronic proximity sensor, which detects metallic objects

without touching them.
The sensor consists of an induction loop. Electric current generates a magnetic field
that collapses, thus generating a current that falls asymptotically toward zero from its
initial level, when the electricity input ceases. The inductance of the loop changes
according to the material inside it and, since metals are much more effective inductors
than other materials, the presence of metal increases the current flowing through the
loop. This change can be detected by sensing circuitry, which can signal to some other
device whenever metal is detected.
Figure 14. Sensor locations
1. Initial lift upper limit sensor (only with 2. Tiller sensor

initial lift masts)
The truck uses the following sensors:
• Tiller sensor
• Initial lift upper limit sensor (only with initial lift masts)
NSP Service Manual
4.3.8 Mast unit
The truck can be equipped with a simplex, duplex or triplex mast unit, depending on the
functional needs for the truck. The mast units can also be equipped with straddle forks,
which enable closed pallet handling, or with initial lift, which makes pallet handling more
versatile, enables double-pallet handling and increases the truck’s ground clearance in
ramp operations.
4.3.8.1 Simplex mast units
Figure 15. Simplex mast units overview
1. Simplex mast 3. Simplex mast with straddle fork

2. Simplex mast with initial lift
NSP Service Manual
4.3.8.2 Duplex mast units
Figure 16. Duplex mast units overview
1. Duplex mast with one lift cylinder 4. Duplex mast with initial lift
2. Duplex mast with two side cylinders 5. Duplex mast with straddle fork
3. Duplex mast with free lift
NSP Service Manual
4.3.8.3 Triplex mast units
Figure 17. Triplex mast units overview
1. Triplex mast 3. Triplex mast with free lift and initial lift
2. Triplex mast with free lift 4. Triplex mast with straddle fork

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NSP Service Manual

4.1 Truck model covered by this manual

• NSP10N2/12N2/12N/14N2/14N2I/16N2/16N2I/16N2S - Pedestrian Stacker - a four-

4.2 Identification plates on the truck

Figure 1. Truck’s plates and stickers overview

1. Mast operation warning sticker 5. Electric panel cleanup warning sticker

The truck's type plate states the following:

4.3 Overview of the truck

4.3.1 Operating devices

Figure 2. Operating devices

1. Tiller arm 3. Battery connector (under the battery cover)

4.3.2 Tiller arm

4.3.2.1 Tiller arm controls

Figure 3. Tiller arm controls

1. Safety button 5. Accelerator

Table 1. Control functionalities

CONTROL FUNCTIONALITY DESCRIPTION

Horn Press the button to give an audible warning signal.

Steering The tiller arm turns ± 100 degrees.

CONTROL FUNCTIONALITY DESCRIPTION

4.3.2.2 Tiller arm positions

Figure 4. Tiller arm positions

1. Rest position / emergency braking 3. Emergency braking

4.3.3 Control panel

Figure 5. Control panel

1. Emergency stop button 3. Truck display

4.3.3.1 Emergency stop button

Use the emergency stop button in the following cases:

4.3.3.2 Key switch

Figure 6. Key switch

1. Power off 3. Power on, standard mode

4.3.3.3 Truck display

There are two display versions available:

• LED display (standard)

Figure 7. LED display

The LED display shows the following information:

Table 2. Level of battery charge indications

LED DISPLAY DESCRIPTION

Green light in all six dial segments = Battery charge level at

Yellow light in the bottom four dial segments = Battery

Red light in the bottom two dial segments = Battery charge

Slowly flashing red light in the bottom two dial segments =

Table 3. Fault indication sequence

FUNCTION DESCRIPTION EXAMPLE FOR ERROR

BREAK A break of 500 ms.

BREAK A break of 500 ms.

BREAK A break of 1000 ms, after which the

Figure 8. Multi-function display

1. Level of battery charge 3. LED indicator

The multi-function display shows the following information:

• Level of battery charge

4.3.4 Driving position

NOTE: The maximum driving speed has been limited to 6 km/h.

4.3.5 Driving direction

The truck’s driving direction is as follows:

• To go forward, drive the truck in the direction opposite to the forks.

Figure 9. Driving direction

NOTE: The forward-driving direction is determined in EN ISO 3691-1:2012 Annex A.

4.3.6 Motor and electrical system

Figure 10. Overview of the motor and electrical system

1. Electric panel (covered with a plastic 2. Drive unit

4.3.6.1 Electric panel