Farel Nanda Rosya

29123227

Customer RN Start Performance Finish Wait RN Start time Performance Finish Wait Time Between Arrivals Frequency RN Interval Service Time Frequency RN Interval
number time Time Time Time Time Time Time (Minutes)
1 40 0 2 2 0 10 2 1.5 3.5 2 1 10 0-9 1.0 10 0-9
2 52 2 3 5 0 79 5 2.5 7.5 1.5 2 32 10-41 1.5 20 10-29
3 16 5 2 7 0.5 69 7.5 2.5 10 0 3 34 42-75 2.0 35 30-64
4 75 7.5 3 10.5 0 31 10.5 2.0 12.5 0.5 4 18 76-93 2.5 20 65-84
5 38 10.5 2 12.5 0 34 12.5 2.0 14.5 0 5 6 94-100 3.0 9 85-93
6 2 12.5 1 13.5 1 54 14.5 2.0 16.5 0 Total 100 3.5 6 94-100
1.5 4.0 Total 100

Average customer waiting time is 1,5/6 = 0,25 minutes or 15 seconds

Average idle time for clerks is 4,0/6 = 0,67 minutes or 40 seconds