KYLER THIBEAULT

Virginia Beach, VA 23462 | (757) 781-9250 | kylerthibeault@outlook.com | www.linkedin.com/in/kylerthibeault/

SUMMARY
Highly skilled and experienced Air Force Veteran turned Cybersecurity Professional, and soon to be college graduate, with over 7 years of
collective experience in Identity & Access Management (IAM), Incident Response, and Threat Detection with a proven track of implementing
and administering security solutions. Proficient in monitoring security events with SIEM and EDR tools to detect and mitigate potential
threats for on-premises, cloud, and hybrid enterprise environments. Dedicated to safeguarding critical assets against emerging threats while
simultaneously enhancing business value.

 Identity & Access Management  Cloud Security  Vulnerability Management

 Incident Response  Threat Detection  Network Monitoring

TECHNICAL COMPETENCIES

 Identity & Access Management: Active Directory, Azure AD, AWS IAM Identity Center, Okta, Single Sign-On (SSO), Multi
Factor Authentication (MFA), Role Based Access Control (RBAC), Lightweight Directory Access Protocol (LDAP)
 Incident Detection & Response: Incident Response
 Cloud Security: Azure Security Center, Azure Sentinel, Azure Key Vault, Azure Web Application Firewall (WAF), AWS Security
Hub, AWS GuardDuty, AWS Web Application Firewall (WAF)
 Networking: Cisco routers & switches, Palo Alto firewalls, IPv4, IPv6, TCP/IP, LAN/WAN, NAT, ACLs, OSI Model, VPN,
sub-netting
 Other Tools: Nmap, Nessus, Autopsy, Snort, Metasploit, Burp Suite
 Frameworks: NIST CSF, HIPAA, PCI-DSS, ITIL
 Platforms & Operating Systems: AWS Cloud, Microsoft Azure, Microsoft Office 365, Windows OS, Windows Server, Linux
 Ticketing Systems: ServiceNow, Remedy, Cherwell, KACE, HP Service Manager
 Scripting & Coding Languages: Python, Bash, HTML

PROFESSIONAL EXPERIENCE
Insight Global – Newport News, VA 02/2023 – 08/2023
Senior Information Systems Technician (Contract)
 Led and trained a team of four technicians in EPIC Beaker implementation and tech refresh projects, achieving a 20% reduction in
project timeline through strategic project management, delegation, and proactive issue resolution
 Configured and deployed 800 network devices across 75 geographically separated sites, optimizing workflow efficiency for medical
labs and realizing a 15% improvement in operational productivity
 Conducted site surveys ahead of equipment deployment to identify necessary infrastructure upgrades, streamlining project execution
while minimizing delays and achieving completion 8 weeks ahead of schedule
 Oversaw the imaging and deployment of 1,000+ PCs across 80 geographically isolated sites, ensuring a seamless transition while
upgrading outdated equipment, contributing to a 25% improvement in overall operational capabilities
 Collaborated with project managers to formulate and execute project plans, fostering seamless communication and coordination,
ultimately achieving exceptional results and a 20% improvement in overall project efficiency

Apex Systems – Suffolk, VA 10/2022 – 02/2023

Network Administrator (Contract)
 Oversaw hybrid cloud Identity and Access Management and streamlined access provisioning while ensuring robust security through
implementation of Role Based Access Control (RBAC), Multi Factor Authentication (MFA), and Single Sign-On (SSO)
 Conducted comprehensive vulnerability assessments utilizing Nessus, identifying security gaps and swiftly patching identified
vulnerabilities reducing overall risk exposure by 95%
 Monitored network using Splunk, CrowdStrike Falcon, and Azure Sentinel for anomaly and threat detection decreasing average
incident response time by 35% through the use of custom alerts
 Managed group policy for a multi-domain enterprise network, reducing critical security update deployment time by 30% and
achieving a 70% improvement in user compliance through the deployment of security awareness messages
 Administered Palo Alto Next-Generation Firewalls, implementing precise control policies that contributed to a 15% reduction in
security incidents and enhanced network defense against diverse cyber threats.
 KYLER THIBEAULT | PG. 2

Apex Systems – Langley Air Force Base, VA 06/2022 – 10/2022

Network Administrator (Contract)
 Managed 800+ CAN/WAN network infrastructure devices across 35+ globally distributed sites, achieving a 99.9% network uptime
and ensuring uninterrupted connectivity for critical operations
 Proactively monitored network infrastructure utilizing Splunk, SolarWinds, and Cisco Prime, swiftly identifying and responding to
major network incidents, resulting in a 25% reduction in overall network downtime and ensuring optimal operational continuity
 Installed, configured, and troubleshot Cisco network equipment, ensuring seamless network operations and quick issue resolution
while maintaining a 99.99% network availability
 Configured, monitored, and maintained encrypted data links and video feeds for multiple manned and unmanned USAF intelligence,
surveillance, and reconnaissance aircraft, increasing real-time data transmission reliability by 20%
 Performed updates of NSA cryptographic keys on network infrastructure devices, ensuring continuous security of data transmission
and fortifying the network against potential threats

SAIC – Norfolk Naval Station, VA 11/2021 – 06/2022

IT Support Specialist (Contract)
 Executed Incident Response operations for an enterprise network with 680k end users, establishing and coordinating with cross-
functional teams to swiftly mitigate major incidents, leading to a 15% reduction in incident resolution time
 Developed PowerShell scripts for Tier 1 Help Desk Specialists, automating the resolution of common issues and effectively cutting
manual intervention by 30%, coupled with a 25% reduction in escalations
 Reviewed user access requests and expertly administered Azure Active Directory, streamlining access provisioning processes and
achieving a 15% reduction in average provisioning time, ensuring efficient and secure user management
 Conducted targeted training sessions for Tier 1 help desk teams, resulting in a 30% improvement in first-call resolution rates and a
more proficient frontline IT support team

Strategic Data Systems – Joint Base Little Creek, VA 12/2019 – 10/2021

Help Desk Specialist (Contract)
 Managed the resolution of 6,000+ IT support tickets, sustaining a 25% reduction in average ticket resolution time by employing
efficient troubleshooting and proactive issue resolution approaches
 Coordinated with Tier 2 teams to systematically resolve recurring issues, achieving a substantial 25% reduction in repeat tickets and
optimizing the overall support process

United States Air Force – Langley Air Force Base, VA 05/2016 – 11/2019
Executive Administrator
 Governed user access on a multi-organization SharePoint network, incorporating Role-Based Access Control (RBAC)
methodologies to ensure optimal access for 300 members
 Managed and optimized administrative functions to ensure operational efficiency and strict policy compliance, elevating annual
compliance audit scores by 35%

EDUCATION
Bachelor of Science in Cybersecurity & Information Assurance | Western Governors University | Est. Graduation 04/2024
 83/122 CU’s completed

Certifications in Cloud Security, Threat Detection, & Incident Response | SANS Technology Institute | Est. Completion 06/2025
 Pursuing 6 GIAC certifications: GCLD, GPCS, GCTD, GCFR, GSOC, and GCIH

CERTIFICATIONS

 CompTIA CySA+ | In progress, exam scheduled 2/9/24

 (ISC)² Certified Cloud Security Professional (CCSP) | Exam passed, awaiting endorsement
 (ISC)² System Security Certified Practitioner (SSCP)
 CompTIA Security+
 CompTIA Network+
 CompTIA A+
 Microsoft Azure Fundamentals (AZ-900)
 AWS Cloud Practitioner
 Splunk Core User
 ITIL v4 Foundations