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Journal of Cleaner Production 363 (2022) 132509

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Journal of Cleaner Production


journal homepage: www.elsevier.com/locate/jclepro

Green marketing innovation: Opportunities from an environmental


education analysis in young consumers
Vanessa Prieto-Sandoval a, Luz Elba Torres-Guevara b, *, César García-Díaz a
a
School of Economics and Business, Pontificia Universidad Javeriana, Carrera 7 No. 40B – 36, Ed. Jorge Hoyos Vásquez, S.J., Piso 4, Bogotá, Colombia
b
International School of Economic and Administrative Sciences, Universidad de La Sabana, Campus Universitario del Puente del Común, Km. 7 Autopista Norte de
Bogotá, Edificio Ad-Portas, Piso 2A, Chía, Cundinamarca, Colombia

A R T I C L E I N F O A B S T R A C T

Handling Editor: Cecilia Maria Villas Bôas de As a society, we are aiming to achieve the Sustainable Development Goals (SDGs) by 2030, and one of the most
Almeida important challenges is fostering responsible production and consumption. Green marketing campaigns and
instruction in university curricula are an opportunity to influence producers’ and consumers’ decision-making
Keywords: process in a positive way. This research aims to understand the instructional effects of non-compulsory uni­
Green marketing innovation
versity courses linked to sustainability and the circular economy (SCE) on students’ motivations and behavior.
Young consumer behavior
We analyze students’ proclivities to consume products and develop more sustainable habits before and after
Circular economy
Sustainable development enrolling in SCE courses. Results confirm that the courses impacted students’ propensities toward sustainable
SDGs consumption. Therefore, the biggest changes in the six dimensions underlying green consumption reveal four key
recommendations for developing a green marketing strategy. We recommend firms to 1) engage in green edu­
cation, 2) create community, 3) be aware of consumer diversity, and 4) not differentiate by gender. For this
reason, we argue that university education may greatly influence students’ mindset concerning sustainable
behavior. Results also revealed no significant gender differences, which contrasts with the differentiated
behavior found in extant studies on older populations.

1. Introduction Carvalho et al. (2015) and Jaca et al. (2018) regarding the motivations
of green consumers. According to these authors, green consumer moti­
Responsible production and consumption (the twelfth SDG) are sig­ vations are encapsulated by the following six dimensions: the sense of
nificant challenges societies currently face due to the ever-growing retribution, access to information, labelling and peer pressure, health
scarcity of the natural resources needed to produce goods and ser­ issues, crisis scenario (de Carvalho et al., 2015), and the circular econ­
vices. The culture of disposal and the linear economy are the culprits of omy. The dimension sense of retribution (SR) refers to the personal
environmental pollution, resource exhaustion, and climate change satisfaction that individuals can feel when making responsible decisions
(Booi-Chen and Teck-Chai, 2009; Liu et al., 2016). Consumers are no that reduce their impact on the environment (Maiteny, 2002). Access to
longer the last link in the production chain. Quite to the contrary, information (AI) pertains to the media, internet, and key information
consumers have a key role in closing the cycle by recovering, recycling, sources of environmental damage that promote environmental aware­
or reusing materials in new production cycles within the circular ness (Navas-Sabater et al., 2002). Labelling and peer pressure (LPP) refers
economy framework (UN, 2015). Hence, consumers can make sustain­ to people’s consumption habits and the influence of those habits on
able decisions based on information coming from a variety of sources community. The dimension health issues (HI) represents attitudes toward
such as green marketing strategies (firms), institutional outreach pro­ buying sustainable products from the lens of their impact on health;
grams (government), and formal education (schools and universities). these attitudes include eating organic food and reducing meat con­
Several studies have analyzed individuals’ motivations for engaging sumption. Crisis scenarios (CS) represents situations framed by individ­
in sustainable consumption (Abdulrazak and Quoquab, 2018; Kollmuss ual or regional economic difficulties that can prompt consumers to make
and Agyeman, 2002). This study follows the works developed by de better choices about what and where they buy. Finally, the circular

* Corresponding author.
E-mail addresses: juliethv.prieto@javeriana.edu.co (V. Prieto-Sandoval), luz.torres3@unisabana.edu.co (L.E. Torres-Guevara), ce.garciad@javeriana.edu.co
(C. García-Díaz).

https://doi.org/10.1016/j.jclepro.2022.132509
Received 30 September 2021; Received in revised form 20 May 2022; Accepted 30 May 2022
Available online 5 June 2022
0959-6526/© 2022 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-
nc-nd/4.0/).
V. Prieto-Sandoval et al. Journal of Cleaner Production 363 (2022) 132509

economy (CE) dimension is intrinsically related to the motivation to from three different universities in Colombia, from 2018 to 2021,
avoid waste, reduce pollution-generating behaviors, and apply the 3R through a survey given twice to the same participating subjects: before
tenets (reduce, reuse, and recycle) (Ferdousi and Qiang, 2016). and after the course. This study poses the following research questions:
In this way, knowledge about environmental issues is key to
achieving pro-environmental behavior (Carmi et al., 2015; Frick et al., • RQ1: Are there any significant changes within young consumers’
2004). Consequently, environmental education can encourage people to motivations across the six motivational dimensions before and after
adopt environmentally friendly behaviors (Suárez-Perales et al., 2021; enrollment in a sustainability-oriented course?
Varela-Candamio et al., 2018; Zsóka et al., 2013). According to Agenda • RQ2: Should green marketing strategies be gender differentiated in
21 (United Nations, 1993), education is a key element in promoting young populations?
sustainable development and improving people’s capacity to face the • RQ3: Which of young consumers’ motivations can be effectively
environmental problems generated by the current economic model and tackled through green marketing strategies?
globalization. Agenda 21 also points out that “[e]nvironmental educa­
tion should be included in and should run throughout the other disci­ The contribution of this work is threefold. First, this study makes an
plines of the formal education curriculum at all levels—to foster a sense intra-individual comparison that makes it possible to illustrate the
of responsibility for the state of the environment and to teach students impact of non-compulsory sustainability courses on students’ motiva­
how to monitor, protect, and improve it” (WCED, 1987, p. 117). Thanks tions to become greener consumers; this analysis is vital for designing
to this call, many higher education institutions worldwide have included academic offers with practical relevance. Second, this study evaluates
in their academic programs not only a variety of courses on sustain­ changes in consumers’ motivations, as well as their attitude towards
ability but also diverse research initiatives and community outreach purchasing sustainable products. And third, it provides recommenda­
(Blanco-Portela et al., 2018, Leal Leal Filho et al., 2021; 2016). tions of green marketing communication strategies among university
A key point in this process is students’ attitudes toward sustainable students.
consumption. For example, the undergraduate student population con­ This paper is organized as follows: Section 2 discusses the literature
stitutes a driving force that can induce changes in their immediate on sustainable consumption and green marketing. Section 3 explains the
surroundings, such as their homes and companies where they will methodology used to carry out the study. Section 4 presents and dis­
eventually work (Mont et al., 2014). In the academic literature, several cusses the results, and Section 5 presents key conclusions and
studies have analyzed how courses on environmental issues impact contributions.
students’ behavior when acting as consumers. For instance, Sidiropoulos
(2018) evaluated the changes in 1239 students’ attitudes toward sus­ 2. Sustainable consumption and green marketing
tainability in non-compulsory courses from higher education in­
stitutions in Australia, Italy, and Malaysia. The results showed that 2.1. Green consumers’ motivations
environmental education has a different impact on the students
depending on their connection to nature and their demographic, Green consumers are concerned with acquiring environmentally
educational, and situational context. Sales de Aguiar and Paterson friendly products, recycling, saving resources, and promoting shared
(2018) carried out an experiment based on a real-world problem at a values associated with eco-innovations adoption (Jaca et al., 2018;
Scottish university, with the participation of accounting undergraduate Jansson et al., 2010). They may also push firms to develop sustainable
students. The curriculum included sustainability courses. They found products and green strategies (Ginsberg and Bloom, 2004), although
that students increased their awareness and positive response to sus­ there exists a high degree of heterogeneity among green consumers
tainability issues after participating in the experiment. In a recent study themselves (Golob and Kronegger, 2019; Haan et al., 2018). It is also
involving business students, Suárez-Perales et al. (2021) reported that known that environmentally friendly attitudes do not fully imply that
environmental education generates individual concern and a willingness consumers behave in environmentally friendly ways (Kollmuss and
to participate in pro-environmental actions. Sánchez-Carracedo et al. Agyeman, 2002). Furthermore, consumption decisions related to
(2021) carried out an investigation in four Spanish universities and spending money on green products may not be fully associated with a
studied the perception of sustainable development in 942 students. proclivity to adopt sustainable behaviors (Devinney et al., 2010). So, to
These students belonged to nine different courses in an undergraduate address this issue, Devinney and colleagues suggest society advocates for
program in education. They compared the perception of fourth-year consumer social responsibility.
students against those of first-year students. The results showed that In the literature on sustainable consumption, several studies have
students improved their competencies in sustainability, even though the analyzed people’s attitudes, level of knowledge, and responsible con­
authors claimed that the students’ learning potential was not fully sumption practices. For example, Orzan et al. (2018) analyzed the
achieved. behavior of consumers in Romania concerning sustainable packaging,
In addition, among the potential effects of varied socio-demographic finding that most of them are aware of the impact of packaging on the
factors, gender keeps occupying a central interest. Our data provides an environment and therefore they prefer to buy paper, glass, and card­
opportunity to inspect gender effects in student populations. The focus board packaging. Likewise, Alfiero et al. (2019) studied food waste
on gender lies in the fact that there has been a salient research interest in management in Italy, finding that optimization of such process promotes
understanding the relation between gender and sustainability (Mein­ the development of sustainability.
zen-Dick et al., 2014). This has implications that range from the asso­ Other works have studied consumer motivations, finding, for
ciation between firm-level environmentally related decisions and the example, that many consumers are increasingly inclined to use repair
gender composition of boards of directors (e.g., Kassinis et al. (2016)) to services for electronic devices, clothing, or furniture (Laitala et al.,
gender-related responsible practices and their accountability (e.g., Miles 2021); others have found that sustainable development activities are
(2011)). The extant research has concluded that the relation between associated with their environmental attitudes (Fraj and Martinez, 2007).
gender and sustainability needs more investigation (Meinzen-Dick et al., Various studies suggest that women are more prone to buy sustainable
2014). products and services and to encourage sustainable production and
The present study aims to analyze the impact of instruction in non- consumption at companies (Brécard et al., 2009; Graafland, 2020; Tor­
compulsory courses related to sustainability and the circular economy. res-Guevara et al., 2021). In the context of the COVID-19 pandemic, the
We also explore potential opportunities for innovations in green mar­ exploratory research of Kirk and Rifkin (2020) provides evidence that
keting according to young consumers’ motivations, in line with the re­ novel consumers’ behaviors are linked to the satisfaction derived from
sults. To achieve this goal, this study collected data from 210 students carrying out do-it-yourself projects such as creating furniture,

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V. Prieto-Sandoval et al. Journal of Cleaner Production 363 (2022) 132509

gardening, cooking, or making protective masks with recycled items. A fundamental element in green marketing is eco-labels. They pro­
Likewise, the literature reports that older consumers tend to be less vide relevant information about companies’ products and corporate
active regarding environmental causes and lean less toward adopting engagement (Sammer and Wüstenhagen, 2006), as well as to commu­
sustainable behaviors such as restricted car use (Jansson et al., 2010), nicate ecological innovations incorporated into the product itself
recycling activities, or efficient use of resources to mitigate climate (Prieto-Sandoval et al., 2016). On the supply side, this perspective has
change (Semenza et al., 2008). However, this does not suggest that the been recently complemented with quantitative approaches that aim to
more mature segments of the population cannot be responsible con­ find optimal diffusion strategies for eco-innovations using inter-firm
sumers. On the contrary, the pandemic has shown that older consumers networks (Ramkumar et al., 2022). Other strategies identified as suc­
in Italy have an optimistic attitude towards the future and have adopted cessful in creating consumer trust in green products are green adver­
pro-environmental behaviors, which may broaden the consumer base tising (Juwaheer et al., 2012) and green initiatives (Tong and Su, 2018).
for sustainable products (Peluso et al., 2021). According to Brécard (2014), eco-labelling is the most suitable promo­
Other studies claim that young people are usually more motivated to tional technique for promoting green products, given that it allows the
buy sustainable products because they have been highly exposed to company to inform the consumer about the environmental quality of its
environmental education and because the media provides information goods, processes, and product components.
about social and environmental challenges worldwide. The New York In recent years, the differences between conventional and green
Times recently published an article titled “Nature Shows Are Hot Again” marketing have become clearer. Ottman (2011) summarizes them in
to discuss how major streaming platforms are investing in productions terms of four key elements: consumers, products, marketing and
with environmental and wildlife content (Koblin, 2020). communication, and corporate performance. In green marketing, con­
Despite all these achievements, certain barriers hinder the develop­ sumers are no longer perceived as an external audience but rather they
ment of responsible consumer behavior, such as the quality and aging of are considered part of a unified community where everyone represents a
goods, technical difficulties in repairing and recycling, and the relatively life of joys and challenges. In this sense, Dangelico and Vocalelli (2017)
low price of new products (Laitala et al., 2021). The COVID-19 indicate that companies must integrate their environmental sustain­
pandemic has brought to the fore new challenges for responsible con­ ability perspective into their marketing strategy to define their target
sumption and production, especially in waste packaging and the markets. Then, products should be designed in a cradle-to-cradle
dumping of newly disposable materials into the waste stream. For fashion, and their production processes should aim to mitigate their
instance, waste packaging due to single-use plastic increased between negative impact on the environment (Ottman, 2011). This approach
250 and 300 percent during the pandemic due to the prioritization of constitutes a fundamental part of the differentiation strategy in the
compliance with biosecurity measures. Biosafe materials also include market (Dangelico and Vocalelli, 2017). Ottman (2011) also highlights
disposable masks and plastic gloves, whose use has quickly worsened that green marketing fosters consumer awareness through the commu­
waste generation (Love, 2020). Moreover, some reusable utensil pro­ nication of socio-ecological values, word-of-mouth campaigns, and
grams were suspended, such as IKEA’s reusable bags (Love, 2020) and disseminating information regarding quality performance. Finally,
reusable coffee cups (Hardie, 2021). companies with a green marketing strategy are not secretive. They have
a transparent, collaborative corporate performance, are committed to
2.2. The contribution of green marketing to sustainable consumption sustainability, and treat their stakeholders like allies. This type of
transparent corporate communication and collaborative performance,
The term “green marketing” first emerged as “ecological marketing,” based on community trust, may directly lead to success in the brand
which was “concerned with all marketing activities that have served to positioning strategy (Dangelico and Vocalelli, 2017).
help cause environmental problems and that may serve to provide a In relation to sustainability-oriented courses, it is evident that results
remedy for environmental problems” (Hennion and Kinnear, 1976, p. 1). can tell whether potential efforts of marketing and communication of
The 1970s were especially stimulating for this subfield of knowledge due green strategizing may influence motivations toward adopting sustain­
to the growing environmental awareness around a variety of events. able behaviors. However, effects on actual behavior can be only hy­
These include the plastics revolution as a by-product derived from fossil pothesized and tested in contexts where the outcome of the application
fuel exploitation; that decade’s oil crisis, which accelerated technolog­ of a specific strategy can be measured (e.g., Jaiswal et al., 2021). Our
ical improvement for material use efficiency; suspicions about the research, as shown in the next sections, explores such motivational
damage caused by pesticides, based on Rachel Carson’s works (e.g., Si­ effects.
lent Spring (1962) and The Sense of Wonder (1965); the green revolution
of agriculture; the environmental movement; the hippie and spiritual 3. Data and methods
movements and their link to nature; and the emergence of the concept of
sustainable development (WCED, 1987), among others. As a result, 3.1. Data collection
several companies crafted strategies focused on designing environmen­
tally friendly products, and existing corporations began to pay more The study explores the practices and motivations under which stu­
attention to environmental issues. Following this, new government dents perceive themselves as green consumers, based on a sample of 210
regulations emerged, and suddenly, “being green” seemed to promise students distributed in the following way: 90.48% from the 16- to 25-
economic benefits, customer loyalty, and the attraction of consumers year-old range; 5.71% from 26 to 35; and the remaining 3.81% being
who sought to make healthy decisions and reduce their impact on the at least 36 years old. The student population belongs to three univer­
planet (Jenkins and Kähler, 2020). sities in Cundinamarca, Colombia. The students voluntarily enrolled in
In line with this evolution of green marketing, the last years have also non-compulsory courses on topics dealing with sustainability and the
witnessed new forms of consumption such as sustainable consumption, circular economy, between 2018 and 2021. The data was collected
eco-friendly consumption, and green purchasing behavior (Brough through a survey managed online via Google Forms before and after
et al., 2016). However, although green marketing may shift consumers’ taking the course. We used the questionnaire designed by Jaca et al.
behavior toward a particular brand (Peattie and Crane, 2005), it is (2018), which consisted of 23 questions. Participants were asked to
known that because consumers have access to information about the respond to the questions using a Likert-type scale ranging from 1 (“I
environmental features of the products they purchase, their inclination never take it into account”) to 7 (“I always take it into account”). Two
to acquire green products can either increase or decrease, depending on other Likert-type questions were added to test, as well as questions about
how these consumers rely on companies’ actions toward the demographics (salary range, hobbies, town of residence, and educa­
environment. tional background) The two added Likert-type questions aimed to test

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the participants’ perception of themselves as responsible consumers and 1982). Paired t-tests use matched-paired samples, meaning data from
to gather information about their purchasing frequency of sustainable different pairs are assumed to be independent but correlated within each
products from categories such as fish, coffee, paper, among others. The pair (a paired data point is an individual “before” and the same indi­
full survey can be found in Annex 1. vidual “after”). In our sample, we ensured we had paired data points by
Students were asked to answer the first (“before”) questionnaire at inspecting names and IDs of all participants.
the beginning of the course and allowed to send back the second The study also compared the “before” and “after” scenarios for men
(“after”) questionnaire between 3 and 12 months after the course ended. and women separately across all dimension scores. For each dimension,
During the course, all students received training in sustainable devel­ we computed a t-test for the two-group mean comparison. The study did
opment, the circular economy, sustainable consumption, green prod­ not assume variance homogeneity, so we used the Welch test (the con­
ucts, and eco-labels. Students’ survey data analyzed in the study was servative strategy). Normality checks were not necessary since sample
stored in a confidential database, accessed only by the researchers. means tend to exhibit a normal distribution as sample sizes grow. In total,
Students voluntarily enrolled in the courses; they also completed the 119 women and 91 men took part in the study, for a total of 210
questionnaire on a voluntary basis and did not receive any extra in­ participants.
centives (e.g., grade points or money) for doing so.
4. Results and discussion

3.2. Statistical analysis 4.1. Descriptive statistics

We first explored the data collected and obtained key descriptive Table 1 shows the median and consensus values per response item.
indicators. Then we investigated significant changes in participants’ All median values either increased or remain unchanged, implying that
attitudes by comparing the before and after scenarios. the most typical responses per item were placed in higher response
The responses per item are ordinal data. It is not surprising that there categories in the after scenario. This in principle suggests that courses in
has long been debate on the interpretation of mean and standard devi­ sustainability and circular economy may increase participants’ moti­
ation in ordinal data although practical experience supports their use vations toward greener consumption. Similar conclusions can be drawn
(Harpe, 2015; Jaca et al., 2018). In our case, we have opted for reporting from the inspection of consensus values, except for three items: “I started
the median value (most repeated answer per item) and a measure of to pay more attention to my health” (item 7 on “Health issues” dimen­
ordinal dispersion (consensus). Consensus Cns(X) is measured according sion), “I started following a vegetarian diet” (item 8 on “Health issues”
to Tastle and Wierman (2007): dimension), and “I started to buy sustainable products, even if their
∑n (
|Xi − μx |
) quality is lower” (item 11 on “Labelling and peer pressure” dimension).
Cns(X) = 1 + pi log2 1 − (1) For item 7 the consensus score decreased from 0.72 to 0.68; for item 8
dx
from 0.58 to 0.52, and for item 11 from 0.60 to 0.58. In two of these
i=1

The term Xi is the i-th rating category, μx represents the average item cases the median response increased in one category, also implying an
rating response, dx corresponds to the difference between the maximum increase in response polarization: a good number of students stuck to
and minimum rating categories (e.g., 7-1 = 6), and pi is the percentage of their pre-course answer, while the rest increased their rating scores. In
respondents within the i-th category. The consensus measure gives a general, the “Health issues” dimension was the only one that did not
value between 0 and 1; a value of 0 indicates polarizing opinions (e.g., reveal increases in consensus values in any of its items, possibly because
half of the group strongly disagrees, and the other half strongly agrees young people are less concerned about health problems than older
upon a topic), whereas a value of 1 indicates that the whole group of adults are. However, it is interesting to see that the “Health issues”
respondents agrees on a single rating value in each item. median responses increased for two of the three items.
Following Jaca et al. (2018), we computed a correlation matrix In the after scenario, the highest consensus values were item 4 (“I
among dimensions. Scores per dimension were averaged out from the have become aware of the humans’ impact on pollution and destruction
question set for each of the six dimensions. There has always been of nature”) and item 23 (“I was taught about the 3Rs (Reduce, Reuse and
controversy over the use of parametric techniques on ordinal data (e.g., Recycle"), with scores of 0.78 and 0.81, respectively. This indicates that
Jaca et al., 2018). We have backed up our decisions with previous awareness of human responsibility and strategies leading to habit
research supporting the use of aggregate rating scales as continuum data change were acknowledged as key learnings from the courses.
(Harpe, 2015) and the inspection of relevant differences in terms of All students were also asked about whether they consider themselves
statistical power between non-parametric and parametric techniques on responsible consumers and how often they purchase sustainable (green)
ordinal data under certain conditions (de Winter and Dodou, 2010). For products. Responses were recorded according to a 7-point Likert scale,
the before-and-after comparison, we also used average rating values for where 1 is “I fully disagree,” and 7 is “I fully agree”. These additional
each dimension. questions were meant to capture students’ self-perception as consumers;
To compare survey responses before and after the course, we we asked about the frequency of their sustainable purchases as a
employed paired t-tests. An alternative might have been to consider a confirmation question (Table 2). A descriptive analysis of these re­
research design with a control group. Control groups are appropriate sponses shows no apparent differences between men and women, as
when there is the possibility to establish two different populations that seen below (Table 2), but it does reveal an apparent increase in the
differ in the application of a treatment. Therefore, in the empirical median response on the self-assessment of responsible consumption.
design of a two-group comparison, randomization is an important factor To inspect associations across dimensions, we computed the corre­
to guarantee an appropriate comparison setting. Such a setting is very sponding correlation values. We found positive and significant values for
common in many medical trials but sometimes it cannot be imple­ all pairwise relations (p < 0.01) for both the “before” (Table 3) and the
mented. For instance, when a researcher wants to inspect the effect of a “after” (Table 4) scenarios. We compared our results with those of de
sustainability training program in a company, all workers are either Carvalho et al. (2015) and Jaca et al. (2018). The former study was carried
trained or not, so comparisons are carried out considering employees’ out in Europe, whereas the latter was conducted in Latin America. The
performance in before and after scenarios. In addition, because our current study focused on young Colombian students from private uni­
sample is characterized by students who voluntarily enrolled in the versities. The positive correlations confirm that the six dimensions
course, the randomization of individuals assigned to a control group was consistently respond to those aiming to gauge responsible consumption in
not considered. In such cases, a paired t-test is a suitable strategy populations other than the ones studied by de Carvalho et al. (2015) and
(Hedberg and Ayers, 2015; Maffei et al., 2018; Moses, 2006; Rosner, Jaca et al. (2018). With this, our analysis suggests that university courses

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Table 1
Descriptive statistics from 210 survey participants. Based on Jaca et al. (2018)
Dimension Description Before After

Median Consensus Median Consensus

Question: "Please rate, from 1 to 7, the motivations that have made you buy ecological, sustainable or "green" products"
1 (AI) Access to Information I saw a documentary or shocking information that led me to be more careful about what I 5 0.57 6 0.65
buy
2 I saw information on the internet that led me to change my consumption patterns 5 0.58 5 0.59
3 I take into account the value of environmental and social certificates 4 0.58 5 0.64
4 I have become aware of the humans’ impact on pollution and destruction of nature 6 0.71 7 0.78
5 (CS) Crisis Scenario Economic difficulties made me think about what I really need to buy 4 0.53 4 0.54
6 I prefer local products because I contribute to the country’s economy 5 0.63 6 0.69
7 (HI) Health Issues My health or welfare 5 0.72 6 0.68
8 I started following a vegetarian diet 1 0.58 1 0.52
9 I began to consume more fruits and vegetables 5 0.62 6 0.62
10 (LPP) Labelling and Peer Environmental product labels are coherent with my personal values 5 0.62 5 0.67
11 Presure I started to buy sustainable products, even if their quality is lower 3 0.60 4 0.58
12 I began to be interested in information on product labels (eco-labels) 5 0.60 6 0.68
13 I am trying "sustainable" products/practices that people close to me recommended 5 0.63 6 0.68
14 (SR) Sense of Retribution I stopped buying products tested on animals 4 0.49 5 0.50
15 I prefer to buy products in recyclable or reusable packaging 6 0.66 6 0.74
16 I have purchased "fair trade" products to help small communities to have better working 5 0.57 5 0.64
conditions
17 It’s my way of contributing something to society 5 0.65 6 0.71
18 I select "fair trade" products because it helps us to have a better world 4 0.57 5 0.68
19 I prefer organic products because they are of superior quality 5 0.58 5 0.69
20 (CE) Circular Economy I realized that some products packaging can pollute the planet 6 0.70 6 0.76
21 I realized that some products that I used to consume include toxic components 5 0.53 5 0.61
22 I realized that some products generate waste that is harmful to nature (plantations, 5 0.67 6 0.76
fabrications)
23 I was taught about the 3Rs (Reduce, Reuse and Recycle) 6 0.61 7 0.81

Table 2 Table 4
Students’ perception about their own sustainable behavior. 7-point Likert scale. “After” correlation matrix. All values are significant at the p < 0.01 level (2-
tailed).
Gender Do you consider yourself a How often do you
responsible consumer? purchase sustainable Dimension AI CS HI LPP SR CE
(Median) products?
Access to Information AI 1 0.38 0.23 0.63 0.47 0.54
(Also named “green” Crisis Scenario CS 0.38 1 0.23 0.45 0.40 0.31
products)? (Median) Health Issues HI 0.23 0.23 1 0.35 0.33 0.34
Labeling and Peer LPP 0.63 0.45 0.35 1 0.62 0.55
Before Female 4 4
Pressure
Male 5 4
Sense of Retribution SR 0.47 0.40 0.33 0.62 1 0.58
Total 4 4
Circular Economy CE 0.54 0.31 0.34 0.55 0.58 1
Median
After Female 5 4
Male 5 4
Total 5 4 found between “Sense of retribution” and “Labelling and peer pressure”
Median (0.671); “Circular economy” and “Sense of retribution” (0.652), and
“Labelling and peer pressure” and “Access to information” (0.636); in
contrast, the lowest values were found between “Health issues” and
Table 3 “Access to information” (0.295), and “Health issues” and “Crisis sce­
“Before” correlation matrix. All values are significant at the p < 0.01 level (2- nario” (0.231).
tailed). In the “after course” scenario, the highest correlation values were
Dimension AI CS HI LPP SR CE
found between “Labelling and peer pressure” and “Access to informa­
tion” (0.630), and “Sense of retribution” and “Labelling and peer pres­
Access to Information AI 1 0.33 0.30 0.64 0.58 0.55
sure” (0.623); the lowest values were found between “Health issues” and
Crisis Scenario CS 0.33 1 0.23 0.35 0.42 0.38
Health Issues HI 0.30 0.23 1 0.40 0.45 0.31 “Access to information” (0.234), and “Health issues” and “Crisis sce­
Labeling and Peer LPP 0.64 0.35 0.40 1 0.67 0.56 nario” (0.231).
Pressure
Sense of Retribution SR 0.58 0.42 0.45 0.67 1 0.65
4.2. “Before” and “after” scenario comparison
Circular Economy CE 0.55 0.38 0.31 0.56 0.65 1

Using paired t-tests, we compared the “before” and “after” scenarios


and companies’ training programs should include content to increase per dimension. We found significant differences across all dimensions
environmental awareness and responsible consumption. (either with p < 0.05 or p < 0.01), meaning that the null hypothesis is
In general, the correlations are weaker after the course, which means rejected and a non-zero true mean difference between the before and
that the knowledge and skill acquired through instruction might after scenarios is supported. This suggests that the course did have an
generate higher discernment criteria among dimensions. Also, the sus­ impact on students’ perceptions on sustainability. A summary of results
tainability content in the courses may have shaped more independent is presented in Table 5.
opinions and provided more informed arguments for green behavior. We also inspected all confidence intervals (C.I.) at 95%. LPP regis­
In the “before course” scenario, the highest correlation values were tered the largest change with a C.I. equal to [− 0.86, − 0.53] and a mean
difference of − 0.70, which means that the before vs. after difference was

5
V. Prieto-Sandoval et al. Journal of Cleaner Production 363 (2022) 132509

Table 5 computed a t-test for the two-group mean comparison. We concluded


“Before” vs. “after” t-test values across the six dimensions. that there is no significant gender-based mean difference; yet the SR
Dimension Paired t-test value (before) and the HI (after) dimensions revealed weakly significant dif­
ferences (see Table 6). In both, women appeared to have a slightly
Access to Information - AI − 7.03**
Crisis Scenarios - CS − 2.56* higher perception of sustainability. See Figs. 2 and 3.
Health Issues - HI − 4.29** Several works have explored whether women (Witek, 2020) behave
Labelling and Peer Pressure -LPP − 8.13** more sustainably (Kassinis et al., 2016; Laroche et al., 2001; Meinzen-­
Sense of Retribution - SR − 7.60** Dick et al., 2014; Witek, 2020)). We found no effects. This reveals that at
Circular Economy - CE 7.98**
least in young populations, gender-based policies and campaigns that

*p < 0.05, **p < 0.01. have considered differentiating strategies might be revised to foster
Alternative hypothesis: true difference in means is not equal to 0. sustainable consumption effectively.

found between 0.53 and 0.86 points with a confidence of 95%—and a


mean increase of 0.70 points. LPP was followed by AI (C.I. = [− 0.78, 4.5. Potential opportunities for green marketing innovation
− 0.44], mean difference = − 0.61) and CE (C.I. = [− 0.74, − 0.45], mean
difference = − 0.60]. The dimension with the least change was HI (C.I. = Analysis of the students’ motivations revealed four key recommen­
[− 0.34, − 0.12], mean difference = − 0.23]. dations into assertive communication to young consumers. Firms should
1) engage in green education, 2) create community, and 3) be aware of
4.3. Income distribution and differences by gender consumer diversity; also, they should 4) not differentiate by gender.
First, the results of this study suggest that young people adopt greener
Fig. 1 summarizes the income distribution by gender, according to behaviors when properly trained in sustainability and circular economy
the data reported by the students. In general, the percentage with the concepts. In this sense, green marketing strategies would have to start
lowest income are women. Our data shows that men have the percentage off with clear and compelling educational messages that convey the key
with the highest income. This aspect is highly relevant since, according attributes of sustainable products and services for the sake of aligning
to various studies, products recognized as “green” or sustainable tend to them with individual-level motivations. In addition, using green mar­
have a premium price of 5%–10% higher than traditional products keting strategies to educate young people can reduce barriers like the
(Aguilar and Cai, 2010; Loureiro and Lotade, 2005); responsible con­ lack of environmental knowledge and reduce the gap between young
sumers with a high income may be willing to pay premium prices consumers’ attitudes towards green products and their actual purchase
relative to conventional products. behavior (Sharma, 2021).
Nonetheless, the willingness to pay such premium prices is offset if Second, the results showing the strong positive change and
these sustainable products perform worse than conventional or rema­ consensus observed in the Labelling and Peer Pressure (LLP) dimension
nufactured ones or are built from recycled materials (Dangelico and in the before-after comparison indicate that firms can create a commu­
Vocalelli, 2017; Michaud and Llerena, 2011). People with more money nity through which to introduce sustainable products and services. LPP
(presumably more men than women) can more easily afford the pre­ is important because it represents how much consumers are influenced
mium on green products and are willing to pay if they are new and by their environment and the people and products that align with their
perform as well as or better than conventional products; people at lower values. The apparent inclination of young people to buy locally and to
income levels still may prefer green products, but affordance can hinge consume responsibly is key to forge a sense of community among them.
upon the existence of discounted green purchasing models. This is Sustainable communities can be made up of family members, acquain­
consistent with Witter et al. (2021), who did not find strong positive tances, or friends who want to adopt more sustainable habits and are
correlations between income and preferences for ‘alternative’ seafood. willing to receive advice to try green products (Table 1, items 10 to 13).
Thus, in several product categories, there are sustainable products at In turn, this insight is consistent with Ivanova et al.’s (2019) results,
discount prices—such as refurbished products—where extended war­ which indicate that marketers should consider marketing campaigns
ranties and money-back guarantees are usually offered to compensate that emphasize products that express genuine social and community
for quality differentials (Wallner et al., 2022). values to increase the personal involvement of consumers over genera­
tions. Moreover, this involvement between consumers and products may
improve the sustainable brand position in the market. Along this line,
4.4. Survey gender differences the sense of belonging to a greener community is also considered by
Cespedes-Dominguez et al. (2021) who explain that celebrities or
We compared the “before” and “after” scenarios separately for men influencers with a sustainable lifestyle can be an ideal green marketing
and women across all dimension scores. For each dimension, we element to communicate brand values to segments or communities of

Table 6
Welch two-sample t-test value “Before” and “After.”
Dimension Welch two-sample t-test Welch two-sample t-test
value (Before the course) value (After the course)

Access to Information − 0.18 − 0.72


- AI
Crisis Scenarios - CS − 0.56 0.37
Health Issues - HI − 1.62 − 2.04*
Labelling and Peer − 0.89 0.07
Pressure - LPP
Sense of Retribution - − 2.15* − 1.09
SR
Circular Economy - CE − 1.06 − 1.03

*p < 0.05.
Alternative hypothesis: true difference in means is not equal to 0.
Fig. 1. Monthly income by gender. Conclusion: There are no significant gender differences before and after.

6
V. Prieto-Sandoval et al. Journal of Cleaner Production 363 (2022) 132509

gender-based mean differences across the six dimensions. Thus, it would


make sense to recommend to firms/marketers to target young con­
sumers without thinking about gender differences. This contrasts with
other studies, such as a food-related lifestyle segmentation study that
identified married women with children as the most sustainability-
oriented consumers (Thøgersen, 2017). Possibly this happens because,
at mature ages, women tend to assume household responsibilities such
as food shopping, and they are more critical about products’ quality and
sustainability performance, even in countries recognized as having a
high gender balance (Poppe and Kjærnes, 2003) Although the popula­
tion we studied is not comparable to Thøgersen’s, his study suggests that
future research could investigate whether young people’s motivation for
consuming responsibly shifts differently along gender lines in response
to green marketing strategies as they mature.
As any study, this one also has limitations; therefore, results need to
be considered carefully in the context of the study. The major limitation
of this study is that nothing can be inferred about actual sustainable
Fig. 2. Boxplot differences in the SR dimension (“Before” scenario). behavior. Testing effects on motivational aspects does not imply habit
change. Also, the study does not tell to what extent the motivational
effect can survive time decay and eventually disappears.
Another limitation is related to the study sample, since it was con­
structed only with students that voluntary chose to take the non-
compulsory university courses linked to sustainability and the circular
economy (SCE). A reasonable approach to overcome this limitation in
the future could be by inviting students enrolled in mandatory courses so
as we can compare impacts on individuals’ motivations toward the
consumption of sustainable products. It is worth mentioning that sus­
tainability courses are not currently mandatory in the analyzed context,
but this trend may change in the coming years.
A third limitation is connected to the instruction that students
receive, since it can be biased by a variety of factors such as the
particular way concepts are taught according to the course level (un­
dergraduate or postgraduate), teachers’ motivations and their commit­
ment, and the type of university (public or private). Therefore, follow-up
studies are needed to investigate how these contextual factors affect
students’ behavior. Likewise, in the future, it would be advisable to
develop more sophisticated research designs with larger populations
and under varied sociocultural environments.
Fig. 3. Boxplot differences in the HI dimension (“After” scenario).
Finally, habit adoption must be understood in the light of both
psychological theories and social influence (see Holtz, 2014). Our study
green consumers. The existing literature illustrates (e.g., Ismail et al., does not address socially constructed outcomes and therefore does not
2014) that communities are a powerful force to increase engagement, consider the importance of individual-level interactions in shaping
access to information, and collaboration between consumers and behavior. Such factors need to be investigated with different tools and
brands. Communities of consumers who share sustainable values also models. Understanding the mutual effect between the individual and
become a distribution channel for relatives’ entrepreneurs and street society is key to develop effective green marketing strategies.
markets, as an alternative to supermarket or specialized stores (Pagliacci
et al., 2019). 5. Conclusions
Third, according to the correlation results, Table 1 suggests that
sustainable consumers do not come out of the same mold. Young con­ The main goal of the current study was to determine whether there
sumers motivated to be greener are diverse and have interests that are were significant changes in young consumers’ motivations to engage in
not necessarily related. Along this line, our study shows that consumers sustainable consumption across six motivational dimensions after their
motivated by crisis scenarios do not necessarily share a great concern for voluntary enrollment in a non-compulsory course related to sustainability
their health or physical activity (Table 1). Recognizing such diversity and circular economy. A survey given to students at private universities in
within a cradle-to-cradle strategy could play a broader role in green Colombia prior to beginning and upon completing the course was used to
marketing to promote innovation via the channels of communication not only measure changes in motivation but also identify the underlying
favored by young consumers and improve their experience with sus­ motivations that might reveal opportunities for innovations in green
tainable products and services. In this sense, this study presents an marketing strategies that may appeal to this segment.
important contribution to the targeting strategies, considering that First, the results revealed a consistent correlational pattern with
sustainable product companies must celebrate consumers’ diversity and other studies and other populations across the six motivational di­
study it to define the archetypes of sustainable consumers that apply to mensions; they showed that the course impacted students’ motivations
their sector or industry. As Rex et al. (2007) explain, green marketing across the six dimensions of interest. Therefore, the study provides new
must learn from conventional marketing, so available tools such as information about young students’ attitudes towards sustainable con­
buyer personas and user journey maps can be applied to develop these sumption when they participate in non-compulsory courses and receive
processes. instruction about sustainability and circular economy topics.
Fourth, regarding the statistical results, there are no significant Similarly, the study measured the consistency of students’ self-
perception of sustainable behavior across various practices and how

7
V. Prieto-Sandoval et al. Journal of Cleaner Production 363 (2022) 132509

the degree of consistency varied after the students had been exposed to grateful for the support received to develop this study from the research
the concepts of sustainability as delivered in the course. Like Jaca et al.’s group “Business, Economy and Finance” from the International School
(2018) results, we found that all correlations across the six motivational of Economic and Administrative Sciences at Universidad de La Sabana in
dimensions (access to information, crisis scenario, health issues, label­ Chia, Colombia. The authors also thank the students who participated in
ling and peer pressure, sense of retribution, and circular economy) this study.
before and after enrollment in sustainability-related courses are positive
and significant, which means that the way people relate dimensions does Appendix A. Supplementary data
not drastically change before and after the courses. However, the study
also showed that students discern better among dimensions when they Supplementary data to this article can be found online at https://doi.
have more information, so correlations tend to be lower in the after org/10.1016/j.jclepro.2022.132509.
scenarios. Likewise, this study reveals a significant increase in rating
scores based on ecological behaviors and consequently a greater
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