Professional Documents
Culture Documents
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First Store
in 2009
Market
Listen to customers,
Easybreath Mask
invest in ideas and
first snorkeling
innovation to make
face mask that lets
highest quality gears
you see and
at affordable price.
breathe in water as
easily as on land,
Quechua 2 Second
developed after 30
Tent – A tent you
prototypes, and 50
could set up in just 2-
lab and field tests.
seconds.
Efficiencies
3
• In-house R&D
• Production optimization
• Lower packaging costs (no
shoe boxes)
• Warehouses closer to stores
• Integrated retail stores
• No brand ambassadors
unlike large brands
Customer Focus
4
Farzan Sajahan