Professional Documents
Culture Documents
Jazareno 10/11/2023
Francia Nicole Encinares BSN 4
Rose Jean De Luna
We all aware that it takes time to establish a strong power foundation, and I should
always operate with ethics in mind. I will keep in mind the existing dynamics and culture
while concentrating on adding positive contributions to the organization.
❖ Learning Exercise 13.5
What danger, if any, is there for Sally Jones in Bob Blacks proposal? Explain two political
strategies that you believe Sally could use in the upcoming meeting, is it positive to
facilitate a win-win solution to this conflict? If so, how? If there is not a win-win solution,
how much can sally win?
ANSWER:
The two political strategies that Sally could use is first, become an expert handler
of information and communication, in every conflict communication is always vital for it to
have a win-win solution. Communicate well with Bob which technically wants to increase
his power and authority by proposing hiring new clerk and his department should do the
screening which the nursing department are responsible for it. Sally should discuss the
facts thoroughly for it to not have a misunderstanding. Sally should be a proactive decision
maker, because being reactive is better than being passive.
❖ Learning Exercise 13.6
Devise a political strategy for successfully empowering the staff that report directly to you.
Consider the three elements necessary in the empowerment process, professional traits
of the staff, a supportive environment, and effective leadership. Of these things, what is
in your sphere of control? What change tactics can you use to increase the likelihood of
success?
ANSWER:
To successfully empower the staff reporting directly to me, a political strategy can be
including the three essential elements of empowerment such as enhancing professional
traits of the staff, fostering a supportive environment, and providing effective leadership.
To increase the likelihood of success, the change tactics that can be used for me is
Seeking feedback and making adjustment.
❖ Learning Exercise 13.7
You are a middle level manager in a public health department. One of your closest friends,
Janie, is an RN under your span of control. Today, Janie calls and tells you that she
injured her back yesterday during a home visit after she slipped on a wet front porch. She
said that the home owners were unaware that she fell and that no one witnessed the
accident. She has just returned from visiting her doctor, who advises 6 weeks of bed rest.
She requests that you initiate the paperwork for workers compensation and disability,
because she has no sick days left.
Shortly after your telephone conversation with Janie, you take a brief coffee break in the
lounge. You overhear a conversation between Jon and Lacey, two additional staff
members in your department. Jon says that he and Janie were water skiing last night,
and she took a terrible fall and hurt her back. He planned to call her to see how she was
feeling.
You initially feel hurt and betrayed by Janie because you believe that she has lied to you.
You want to call Janie and confront her. You plan to deny her request for workers
compensation and disability. You are angry that she has placed you in this position. You
also are aware that proving Janie’s injury is not work related may be difficult.
How would you proceed? What are the political ramifications if this incident is not handled
properly? How should you use your power and authority when dealing with this problem?
ANSWER:
Handling this kind of situation improperly could have significant political
ramification within the public health department as well as to your colleagues. To avoid
any future unfortunate circumstances or problems, I have to know first the true and
complete details about the story of Janie, conduct further investigation, review policies to
help me make informed decisions based on established procedures. Document the
details of my conversation with Janie, including her account of the incident, the doctor’s
advice and other relevant information. Most importantly I have to keep the information
confidential to the extent possible. Sharing details of the situation with others in the
department could lead to gossip and further complications. So, I would rather talk with
Janie privately about this matter to remain professional. Once I have a clearer picture of
the situation, I would address my personal feelings with her separately by emphasizing
the importance of trust in building good and strong foundation in the workplace. I will make
sure that I won’t let my emotions control me. I will base my decision on the available
evidence and adherence to company policies. If it turns out that Janie’s injury is not work-
related, I will handle the workers’ compensation request accordingly. However, if it is
work-related, I will follow the appropriate procedures.
Mishandling this kind of incident may cause havoc in the department. It may
damage trust and relationships among team members, affect morale, and potentially lead
to a negative work environment. Without proper investigations and procedures could lead
to legal repercussions. If Janie’s injury is work-related, denying her request unjustly may
violate employment laws, which may lead to potential legal action. The incident can
impact team dynamics negatively both external and internal. Effective teamwork may
suffer if there’s a sense of mistrust and division within the department.
Remember that misunderstandings and human error are possible. As an individual
that has power and authority I will use it wisely and judiciously. I’ll make certain choices
that are fair, transparent, and compliant with company guidelines. Avoid making decisions
based solely on personal emotions, and prioritize the well-being of my team. The key is
to approach the matter with fairness, professionalism and dedication to resolve issues
that fosters trust and productive workplace.
❖ Learning Exercise 13.8
ASSIGNMENT List the factors bearing on this decision. What (if any) Rower issues are
involved? Which choice will be the least damaging? Justify your decision
ANSWER:
Both has been a great help to the healthcare system and my decision would be nurse
Mikiou should go because working with someone who's been frequently absent from
work makes a workplace toxic, although he's competent but being absent from work is
not a good morale a nurse should have and also he is a health worker he should know
that The nurses' frequent absences from work ultimately have an impact on the hospitals'
ability to deliver high-quality treatment due to the workload placed on the other personnel.
❖ Learning Exercise 13.9
The power struggle in this scenario involves you, the unit clerk, the charge nurse. Does
the unit clerk in this scenario have informal or formal power? What alternative? What
action would you take?
ANSWER:
In this scenario, the power struggle involves myself as a leader, the unit clerk, and the
charge nurse. For me as a leader the action that I will use in addressing this scenario is
Relationship building, by demonstrating respect for their expertise, trust and cooperation
maybe fostered too.
❖ Learning Exercise 13.10
You are the day-shift charge nurse for the intensive care unit. One of your nurses, Carol,
has just requested a week off to attend a conference. She is willing to use her accrued
vacation time for this and to pay the expenses herself. The conference is in 1 month, and
you are a little irritated with her for not coming to you sooner. Carol’s request conflicts
with a vacation that you have given another nurse. This nurse requested her vacation 3
months ago.
You deny Carol’s request, explaining that you will need her to work that week. Carol
protests stating that the education conference will benefit the intensive care unit and
repeating that she will bear the cost. You are form but polite in your refusal. Later, Carol
goes to the supervisor of the unit to request the time. Although the supervisor upholds
your decision, you believe that Carol has gone over your head inappropriately in handling
this matter.
How are you going to deal with Carol? Decide on your approach and support it with
political rationale.
ANSWER:
In addressing the situation with Carol, it is significant to balance the needs of the
unit, fairness, and effective communication. First, I will schedule a private meeting with
Carol to discuss the issue. By handling the situation privately and tactfully, I will ensure
to maintain a good working relationship with Carol and helps prevent the situation from
escalating unnecessarily. Engaging in open communication with Carol, I’ll actively listen
to Carol’s perspective, allowing her to express her reasons for attending the conference
and so on. After that, I will politely explain the conflict situation. Telling that another nurse
had already been granted vacation for that week three months ago, and clarifying to her
the importance of maintaining appropriate staffing levels in the unit. By explaining the
conflicting situation and the need for fair treatment, I acknowledge the importance of
fairness in decision-making. Aside from that, I will not forget to recognize Carol’s initiative
and willingness to attend the conference and cover the expenses. However, I’ll also
emphasize and explain that adequate time for scheduling adjustments is also essential
to avoid any disruptions in the unit. I will just suggest to her an alternative solution such
as rescheduling the requested vacation for a different time that does not conflict with other
schedule to show to her that I am open in finding compromises that meet both the staff
member’s needs and the unit’s operational requirements. By adopting a calm and
diplomatic approach, I certify to address the issue with professionalism, preserve a
productive workplace, as well as preserving the values of justice and clear communication
within the team.