What is the Union Training Assistance Programme (UTAP) Funding?

The Union Training Assistance Programme is a training benefit for National Trades Union
Congress (NTUC) members to minimize the costs of their training. The training benefit is
provided to encourage more skills upgrading and re-skilling among NTUC members.

What does the UTAP funding provide?

NTUC members enjoy 50% unfunded course fee support capped at $250 each year when
signing up for courses supported under UTAP. NTUC members aged 40 and above can enjoy
the Enhanced UTAP funding support of up to $500 for every individual each year, capped at
50% of the unfunded course fees, for courses attended between July 1, 2020 up to December
31, 2022. The funding excludes GST, registration fees, and other miscellaneous fees. It should
also be noted that the unfunded course fee must have a minimum of $20 and above to be
eligible for UTAP.

Who is eligible?
All NTUC members can apply for UTAP. To be eligible for UTAP funding however, the following
criteria must be met:

1. Paid-up NTUC membership before beginning of the course, throughout whole course
and at the time of the claim.
2. Course by training provider has to be supported under UTAP, and training must start
within the supported period.
3. Course must not be fully funded by company sponsorships or other kinds of funding.
4. You need to achieve at least 75% attendance for every application and sat for all
examinations (if any).
5. UTAP application has to be submitted within 6 months after completion of the course.

How to apply for UTAP funding

You can apply through the UTAP website at https://skillsupgrade.ntuc.org.sg.

1. Click on “Search Course” under the “Skills Upgrade Available” to find out if the course
and training provider is supported under UTAP.
2. Register for course with training provider and attend training. For course information and
enrolment, you need to contact the training provider.
3. Login to the U Portal Account to submit the UTAP application. NTUC members need to
apply for their UTAP claim within 6 months after the end of the course. Late applications
will be rejected.

How to check for the status of your UTAP application

1. Visit http://www.ntuc.org.sg.
2. Login to your U Portal account.
 3. Go to “e-Services”. You can find it on top or when you scroll to the bottom of the page.
4. Click on “eStatement”. You are going to be directed to a page where you can view your
UTAP balance and UTAP transaction.
How to interpret your UTAP application status
‘Status Remarks’ in UTAP
system
Pending Approval
On-Hold
Endorsed
Processing L1 / L2
Pending Disbursement
What does it mean?
You submitted UTAP manual
claim form via email. The
UTAP team is processing the
claim.
Application is put onhold due
to outstanding arrears or
invalid membership status.
Application submitted
successfully.
UTAP team is processing
your application and could be
pending audit documentation
checks.
Application has been
approved and pending
disbursement.
What should you do?
Application is pending
approval. Please check your
application outcome by
logging into U Portal again in
2-3 weeks’ time.
Your application will be on-
hold for 30 days from the
submission date. Please call
our NTUC membership
hotline at 62138008 to settle
your arrears, or approach
your union for assistance.
Application submitted
successfully and pending
processing. You will receive a
funding letter via email within
5 days. Kindly ensure you
have provided a working e-
mail. If you do not receive,
please check your junk mail
folder
Please submit a copy of your
certificate/statement of
attendance or course fee
receipt to UTAP@e2i.com.sg.
Upon receiving documents,
you may check your
application status via U Portal
within 4 weeks.
Application has been
approved and pending
disbursement of UTAP
grants. Please write in to
UTAP@e2i.com.sg if you do
not receive a payment within
 3 working days of value date.

Disbursement Success The claim has been Your UTAP funding has been
disbursed to trainee. disbursed to you either by
cheque or GIRO. Please
check and write in to
UTAP@e2i.com.sg if there
are any discrepancies or if
you have not received
payment. Payment by cheque
will be sent to the mailing
address indicated in your
application. Kindly contact us
at 62138008 or e-mail
UTAP@e2i.com.sg
immediately if your mailing
address is incorrect.

Disbursement Fail The GIRO crediting was The GIRO crediting was
unsuccessful. unsuccessful. A cheque will
be mailed to our address as
stated in your application.
Otherwise, please e-mail
UTAP@e2i.com.sg a copy of
your bank account statement
(bearing your full name, bank
name and bank account
number). It may also be a
case where bank
disbursement failed. In any
case, feel free to call us at
62138008 to verify.

Auto-Rejected UTAP application was Please refer to the reason

rejected. stated on the rejection letter
sent to you via e-mail. For
further clarification, please
email to UTAP@e2i.com.sg

Rejected UTAP application was Please refer to the reason

rejected by UTAP officer. stated on the rejection letter
sent to you via e-mail. For
further clarification or appeal,
please e-mail to
UTAP@e2i.com.sg. Appeal is
subject to management
approval.

Additional Information
 ● To support your UTAP claim, you may be requested to submit a copy of your course
certificate/tax invoice/tax receipt/statement of attendance via e-mail. Please ensure that
you keep a copy of your supporting documents for audit checks when necessary.

● Before applying for UTAP, please ensure your training commences within the supported
period. Application of UTAP on training that starts after the expiry date will be rejected.

● Only Ordinary Branch (OB), General Branch (GB) and OB/UCLUB members who are
paying $117/year will be eligible.

Sample Calculation:

(a) Full Course Fees (before Subsidy) $2,000

(b) Less Government Subsidy (e.g. 90%) -$1,800

(c) Course Fee Payable (after Subsidy) $200

(d) Less UTAP Funding (50% of Course Fee -$100

payable after Government Subsidy)

(e) You Pay: $100