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SRT Program

Payment Information

TELUS International Tech


Payment Policy and WorkMarket

Raters will be paid:

1. a Daily Fee
✔ The number of days you rated in the previous week

2. Ad Rating Fee
✔ The number of ads you completed in the previous week

Both the daily fee and ad rating fee are only paid for the days raters have successfully rated at least
one (1) ad.
Please understand TELUS International does not have control over the number of ads you receive per day.

Payments are submitted via

TELUS International Tech


Payment Policy and WorkMarket

Payments are issued via WorkMarket for the ratings completed in the previous week.

For example, the payment for ratings completed between February 3rd and 9th, 2020 will be issued on
Friday, February 14th, 2020.

Rating Rating Rating Rating Rating


day 1 day 2 day 3 day 4 day 5

PAYMENT
ISSUED

TELUS International Tech


Regular withdrawal

We have a pay term of 30 days. You must wait 30 days to be able to withdraw the
payment without additional fees paid to WorkMarket. More information on withdrawals is
available here.
For example, a payment issued on Friday, February 14, 2020 will be available for withdrawing on
March 16, 2020
Unfortunately, we are not able to pay for the time the rating tool is unavailable, or for skipped ads.

Your payment is issued

TELUS International Tech Your payment is available


** payments falling on weekend will be paid on the following Monday.
Fast Funds withdrawal

Payment can be withdrawn from WorkMarket as soon as it is invoiced, but an additional fee applies

Rating Week

Payment is issued and can be withdrawn


through Fast Funds
TELUS International Tech
SUMMARY

Rater completes the We confirm the number of We send the


ad rating tasks ad ratings in a payment payment to the rater on
notification email Friday

Rater withdraws the payment


from WorkMarket

Regular
Fast Funds (after 30 days)
TELUS International Tech
ACCOUNT VERIFICATION

IMPORTANT!

You need to verify your tax and payment information in Workmarket before you can receive payments.

Please make sure that your payment method is filled in correctly: bank account, Paypal, Hyperwallet, etc.

Also ensure that your identification number is added and verified. This might vary from one country to
another, so please review your account to make sure what type of identification is requested in your country:
ID number, SSN, tax number, etc.

If you don't have this information in your Workmarket account, we won’t be able to process your
payment.

TELUS International Tech


CONTACT US

If you believe there is a mistake with your payment amount, you can request it to be
corrected by using the link we provide in the weekly payment notification email. With the
link, you can request for a correction to the two most recent payments - for the ratings
done in the previous week and the week before that.

Please ensure that your WorkMarket account is set up appropriately to receive


payments. If you have any problems with your account, you can
contact support@workmarket.com.

If you need a summary of the payments made to you by TELUS International, you can
access it by logging into your WorkMarket account and accessing Settings > Tax
Documentation, or by reaching out support@workmarket.com.

TELUS International Tech


Thank you!

TELUS International Tech

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