Assignment # 2

Name Areesha Javed

Roll Number BSAF-22-14

Subject Oral Communication

Course BS Accounting & Finance

Department Commerce
Submitted To Mam Rafia Kazmi
What is Intercultural Communication?
Intercultural communication is a discipline that studies communication across different cultures
and social groups, or how culture affects communication. It describes the wide range of
communication processes and problems that naturally appear within an organization or social
context made up of individuals from different religious, social, ethnic, and educational
backgrounds. In this sense, it seeks to understand how people from different countries and
cultures act, communicate, and perceive the world around them.

Problems In Intercultural Communication:

Here we discussed some common problems in intercultural communication.

1. Language Barriers:

Differences in language can lead to misunderstandings and misinterpretations.

2. Non-verbal Miscommunication:

Varied gestures, facial expressions, and body language can be interpreted differently across
cultures.

3. Stereotyping:

Making assumptions based on cultural stereotypes can lead to biased judgments.

4. Different Communication Styles:

Direct vs. indirect communication can create confusion or offense.

5. Cultural Norms:

Divergent social norms and values may cause clashes in expectations and behaviors.

6. High vs. Low Context Communication:

Some cultures rely heavily on context, while others prefer explicit communication, leading
to potential confusion.

7. Prejudice and Discrimination:

Cultural prejudices can hinder effective communication and lead to discrimination.

8. Perceptions of Time:
 Varying attitudes toward punctuality and time management can cause frustration.

9. Power Distance:

Differing views on authority and hierarchy may impact communication dynamics.

10. Ethnocentrism:

Believing one's own culture is superior can hinder understanding and cooperation.

Understanding and navigating these issues can enhance cross-cultural communication.

Tips To Improve Intercultural Communication:

1. Active Listening:

Pay close attention to what others are saying, and show that you understand by
nodding or paraphrasing.

2. Respect Differences:

Embrace diverse perspectives without judgment, recognizing that cultural norms

vary.

3. Nonverbal Awareness:

Be mindful of body language and gestures, as these can convey different

meanings across cultures.

4. Clarify and Confirm:

Don't hesitate to ask for clarification to avoid misunderstandings, and confirm

your understanding to ensure accuracy.
5. Adapt Your Communication:

Adjust your communication style to align with cultural norms, whether it's verbal
or written.

6. Cultural Sensitivity:

Be aware of cultural taboos and sensitivities to avoid unintentional offense.

7. Learn Basic Phrases:

Familiarize yourself with common phrases in the language of the culture you're
interacting with to show respect.

8. Build Trust:

Establish trust by being reliable, open, and respectful in your interactions.

9. Educate Yourself:

Learn about different cultures, traditions, and customs to enhance your cross-
cultural awareness.

10. Flexibility:

Be open to adapting your approach based on the specific cultural context you're
engaging with.