Professional Documents
Culture Documents
Target Persona
Consumers
• Members of the family who loves Lumpiang Shanghai.
• Working people, whether employees or self-employed, who want Lumpiang Shanghai.
• People of all ages, children, students and adults, who enjoy delicious food regardless of their
varying income.
• Individuals of selected barangays in Pasig City (Kapasigan, San Miguel, Pinagbuhatan, Rosario
and Caniogan)
• Individuals who organizes special occasions and events.
Wholesalers
• businesses that buy frozen food to resell (convenience stores)
• Online Sellers who resell frozen lumpiang shanghai.
• Businesses that have been operating at Pasig Mega Market for one year or more.
• Resellers are located in Pasig City and have a resell budget of 1,550 or more.
Customer Journey
Consumers
1. Decide - House, Workplace, Store - Online Page/Store
2. Enter - Walk-In -> Chat/Mobile Call
3. Interact - greet, check, order, pay, wait, receive, quality control - In-store/Chat/Mobile Call
4. Exit - Walk-out -› Offline
5. Reflect - House, Office - Outdoor, Online/Offline Wholesalers
1. Identify - Workplace, Store -> Online Page/Store
2. Enter - Walk-In -> Chat/Mobile Call
3. Interact - greet, check, order, pay, wait, receive, quality control, - In- Store/Chat/Mobile Call
4. Deliver - Store, Workplace / Warehouse - Chat/Mobile Call
5. Evaluate - House, Store, Workplace - Online Page/Store
Value Proposition
A frozen lumpiang shanghai distributor aiming to provide a diverse range of innovative products
as well as high-quality service.
STRATEGIES
Marketing Goals
Key Strategy
Marketing Channels
• In-store Setting
• Socials: Facebook, Instagram, Twitter, and Tiktok
• Print Media: Banners, Fliers, and Business Cards
• Convenience Store
• Online Sellers
• Pasig Mega Market
Measures of Success
Daily/Weekly/Monthly/Quarterly/Annual:
• Total generated income
• Total received orders
• Number of regular purchasers
• Social media followers and visitors