MINOR PROJECT REPORT-III

On
A PROJECT REPORT ON OPERATION MANAGEMENT
AT RISEUP COMPANY

Submitted in partial fulfilment of the requirement of Bachelors of

Business Administration (BBA)

Guru Gobind Singh Indraprastha University, Delhi

Session 2021-24
Submitted by:
Under the Guidance of
MOHIT DUA
Dr. NEETI SHARMA
BBA-V Sem
Assistant Professor
36725501721

JIMS ENGINEERING MANAGEMENT TECHNICAL CAMPUS

48/4 Knowledge Park III, Greater Noida-201306 (U.P.)

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 DECLARATION

I hereby declare that this Minor Project Report titled A PROJECT REPORT ON OPERATION
MANAGEMENT AT RISEUP COMPANY submitted by me to JEMTEC, Greater Noida is
a Bonafede work undertaken by me and has not been submitted to any other University or
Institution for the award of any degree diploma / certificate or published any time before.

(Signature of the Student) Date:

Name: MOHIT DUA

Enrolment. No.: 36725501721

ACKNOWLEDGEMENT

I offer my sincere thanks and humble regards to JEMTEC, Greater Noida for imparting us
very valuable professional training in BBA.
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I pay my gratitude and sincere regards to Dr./Ms NEETI SHARMA my project Guide for
giving me the cream of his knowledge. I am thankful to him/her as he/she has been a constant
source of advice, motivation and inspiration. I am also thankful to him/her for giving his
suggestions and encouragement throughout the project work.

I take the opportunity to express my gratitude and thanks to our computer Lab staff and library
staff for providing me opportunity to utilize their resources for the completion of the project.
I am also thankful to my family and friends for constantly motivating me to complete the
project
and providing me an environment, which enhanced my knowledge.

Date:
Name: MOHIT DUA

Enrolment. No.: 36725501721

Course: BBA (V-Sem)

(Signature of the Student)

STUDENT’S DECLARATION

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I Mohit Dua hereby declare that the project report entitled “” submitted by me to
Jagan Institute of management Studies, Sector-5, Rohini, Delhi in partial
fulfillment of the requirement for the award of the degree of BACHELORS IN
BUSINESS ADMINISTRATION is a record of bona fide project work carried
out by me under the guidance of Dr. Neeti Sharma. I further declare that the work
reported in this project has not been submitted and will not be submitted, either
in part or in full, for the award of any degree or diploma in this institute or any
other institute or university.

Mohit Dua

36725501721

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 TABLE OF CONTENTS
Certificate i

Acknowledgement ii

Student’s Declaration iii

Executive Summary iv

1. INTRODUCTION 1

1.1. OVERVIEW OF COMPANY

1.2. MISSION AND VISION

2. OBJECTIVES AND METHODOLOGY

2.1. SIGNIFICANCE

2.2. OBJECTIVES

2.3. SCOPE OF THE STUDY

2.4. METHODOLOGY

3. CONCEPTUAL DISCUSSION

4. DATA ANALYSIS

5. FINDINGS AND RECOMMENDATIONS

6. CONCLUSION

7. BIBLIOGRAPHY

ANNEXURE

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 EXECUTIVE SUMMARY

Operation management is concerned with designing and controlling the

production of goods and services, ensuring that businesses are efficient in using
resources to meet customer requirements. It is concerned with managing an
entire product or service system that converts inputs into output (in the form of
goods & services for consumer) operation management covers sectors like
banking system, hospitals, companies working with suppliers, customers, and
using technology. Operations management is one of the major functions in an
organization along with supply chain, marketing, finance and human resource
management. The operations function requires management of both the strategic
and day to day production of goods and services.

Here we are focused on streamlining supply chain logistics , optimizing

production work flaws and implementing cutting edge technology for inventory
management through rigorous analysis and strategic improvement. The
recommendations outlined in this summary have pave the way for substantial
growth, cost saving and competitive edge in the market.

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 CHAPTER 1
INTRODUCTION

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1. INTRODUCTION

Name of the company: RiseUpp

Address: #101, 2nd Floor, Coorg Habitat, 1st A
Main, RT Nagar, Bangalore- 560032
Type: Education-Technology (Ed-Tech)
Phone number: +91 9540043375
Email: support@riseupp.com
Website: https://www.riseupp.com

1.1 COMPANY OVERVIEW

RiseUpp is a pioneering educational technology (edtech) company that revolutionizes how

individuals access, discover, and engage with online learning. Founded on the belief that
education should be accessible, convenient, and empowering, RiseUpp has swiftly become a
prominent player in the online education landscape.

Our proprietary algorithm matches learners with courses that suit their interests, career
aspirations, and learning preferences. RiseUpp nurtures a supportive online community where
users can share knowledge, experiences, and tips, creating a collaborative and engaging
learning environment. Learners are encouraged to provide honest feedback and review about
their educational experiences, helping others make informed decisions. In addition to course
listings, we offer a wealth of educational resources, articles, and guides to help learners
navigate their educational journey. We understand the link between education and career
goals and provide guidance and support for those seeking career advancement through
learning.

1.2 Mission and Vision:

Our Vision is to redefine and revolutionize the way individuals access, engage with and
benefit from online education. We envision a future where learning is not only accessible to
all but also an empowering and transformative experience. We aspire to be at the forefront of
this educational revolution, making a significant and lasting impact on the global online
learning landscape.

Our Mission is to empower learners of all backgrounds by providing them with a simplified
and effective platform to discover, engage with, and benefit from top-quality online courses.
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We recognize that the online learning landscape can be overwhelming and complex, and we
have dedicated ourselves to making this process simpler and more fulfilling.

2. Specialties
Course Discovery
Community Support
Educational Resources
Career Advancement
Online Education Platform

BOARD OF DIRECTORS

Mr. Hari Rastogi

Co-Founder & CEO of RiseUpp

A serial entrepreneur and angel investor from Bangalore, India. I love creating and supporting
innovative solutions that make a positive impact on the world. I have a strong academic
background in engineering and management, with a B.E., MBA, and PGCSM from IIM Trichy
(where I ranked 2nd in my batch). I also have a wealth of experience in the e-commerce and
IT
sectors, having raised angel and VC funding for my previous venture, and led strategic
alliances for the SAARC region at Liferay.

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 Mr. Navneet Kumar
Co-Founder & CTO of RiseUpp

He was the first engineer at Cuemath and built multiple Android apps, Cuestudent,
Cueteacher, Cueparent, and Cueadmin android apps from scratch. Along with the apps, I was
also responsible for server-side development for almost a year until the Series A funding
round. There were only two engineers until then. Also, one of the early engineers of Dunzo. I
have seen the journey of the app being used by a few thousand users a month to more than
1.5 million users a week.

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ABOUT THE INDUSTRY
Education-Technology (Ed-Tech)

The Education Technology (Ed-Tech) industry is a rapidly growing sector that leverages
technology to enhance, facilitate, and revolutionize learning and educational processes. This
dynamic industry encompasses a wide range of digital tools, platforms, and services designed
to improve access to education, support teachers, engage students, and transform the way
knowledge is acquired and shared.

These platforms provide access to a diverse array of courses, instructional materials, and
interactive content. They cater to a wide range of subjects, grade levels, and audiences. LMS
software is used by educational institutions for course administration, content delivery, and
tracking student progress. Digital tools, software, and multimedia resources that enhance the
learning experience. This includes simulations, virtual labs, and multimedia content.

The Covid-19 pandemic, in a way, forced the world to replace traditional faceto-face
learning with online or virtual learning. It was a moment of change and provided an
opportunity for several Edtech based learning, computer-mediated learning, blended
learning, m-learning, for ex.) have in common the ability to use a computer connected to a
network, that offers the possibility to learn from anywhere, anytime, in any rhythm, with any
means”

Edtech adoption in post Covid-19 pandemic:

Many schools and higher educational institutions had shifted to digital space for imparting
education for the first time, and, overnight, it happened. However, it cannot be said that the
shifting from offline to online mode was seamless as none of the stakeholders, viz. teachers,
students, or staff, were trained to handle their new tools of process delivery. Many tried to
replicate the classrooms and laboratories to understand their students at their level best with
available tools. Many institutions have started investing heavily in technology-driven
processes such as hardware, software content, and training to make online and hybrid modes
to enhance efficacy and overcome accessibility issues in education for remote places. In
order to supplement and support modern teaching, there is a need felt for the integration of
classrooms, seminars, and conference rooms with Edtech based services once the students or
learners come back to the campuses.

Today, every institution speculates that virtual learning is not going away even after the
pandemic in the coming year. Virtual learning with the support of the Edtech companies is
charting a new chapter in the human history of learning. It is reimagining the way to deliver
educational services in an institutional setup. However, the challenge lies in how the
education ecosystem is prepared to embrace the digital transformational opportunities
brought by the pandemic. The process of Institutional digitization involves five steps viz.:

• Digitize information by changing physical form information process into digital form.

• Organize information by converting appropriate verticals.

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 • Automation of the process by using digital technologies with the help of institutional
mechanism or by engaging an Edtech company.

• Streamlining the process, including testing.

• Finally, transform the educational institution

Edtech Market

The Edtech market is increasingly complex with the dynamic market and constantly
evolving with the stakeholders like vendors, technology platform providers; content
developers; teachers; students; institutions as customers, investors, regulators, governments.
The Edtech market is diverse, with big connections with a reasonable bandwidth through
digital platforms fuels the demand every day. These Edtech companies promised high-
quality education delivery with easy access at a fractional cost compared to traditional
classroom delivery environments. Covid-19 pandemic, while playing havoc on the life of
people, also planted the seeds of the digital learning model in the education sector.

The influence of such Edtech companies in the ever-increasing digital space in the education
sector is growing day by day, especially in the post-Covid-19 pandemic. The governments
and its regulators were waiting for a long time to introduce large-scale technical innovations
through education technology to scaleup the outreach and improve the gross enrolment ratio
(GER) in schools and colleges/universities. They want to transform the teaching-learning
process in the education sector and introduce analytical tools to evaluate the investment
made in the education sector.
The unexpected impetus to Edtech post-Covid-19 brought several challenges to the
stakeholders viz. learners, educators, administrators, governments, and employers in various
forms in the admission process, access to physical books, face-to-face interaction with
teachers and their peer groups However, the Edtech companies quickly stepped in at the
early stage of remote learning. They provided online solutions by helping the institutions to
hold online admissions tests, proctored examinations, and digital content in a collaborative
role.

Here's an overview of the Ed-Tech industry:

Market Growth: The Ed-Tech industry has experienced substantial growth, driven by the
increasing adoption of technology in education, the need for remote learning solutions during
the pandemic, and a growing demand for lifelong learning opportunities. As of my last
knowledge update in January 2022, the industry was valued at billions of dollars, and it is
likely to have continued to grow significantly since then.

Key Players: The Ed-Tech industry includes a wide range of players, from established
educational institutions and publishers to startups and tech giants. Some prominent

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companies and platforms in this space include Coursera, edX, Udacity, Khan Academy,
Duolingo, LinkedIn Learning, and Google Classroom, among others.

Online Learning Platforms: Online learning platforms have become a cornerstone of the
Ed-Tech industry. These platforms offer a diverse range of courses and educational content
across various subjects and skill levels. They often feature video lectures, quizzes,
assignments, and discussion forums. Some platforms offer free content, while others charge
fees for certification or premium features.

MOOCs (Massive Open Online Courses): MOOCs, such as Coursera and edX, have gained
popularity for offering courses from universities and institutions worldwide. They provide
accessible and affordable education, often with the option to earn certificates or even degrees.

K-12 Ed-Tech: Educational technology is not limited to higher education. Many Ed-Tech
companies focus on K-12 (kindergarten through 12th grade) education, providing tools and
platforms for teachers, students, and parents. This includes learning management systems,
interactive digital content, and tools for virtual classrooms.

Corporate and Professional Training: Ed-Tech solutions are also increasingly being used
for corporate and professional training. Companies are adopting online learning platforms
and custom content to upskill and reskill their employees.

Adaptive Learning and Personalization: Adaptive learning platforms use data and
algorithms to tailor educational content to individual learners, helping to address their unique
strengths and weaknesses.

Language Learning: Language learning apps and platforms, such as Duolingo, Babbel, and
Rosetta Stone, have become popular for individuals seeking to learn new languages.

AI and Ed-Tech: Artificial intelligence (AI) and machine learning are being integrated into
Ed-Tech to provide personalized learning experiences, automate administrative tasks, and
analyze student performance and behavior.

Challenges: The Ed-Tech industry faces challenges related to accessibility, equity, data
privacy, and the digital divide, as not all students have equal access to technology and the
internet. Additionally, concerns about the quality and effectiveness of online education
persist.

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Regulation and Policy: Governments and educational institutions are developing regulations
and policies to address issues related to Ed-Tech, including data privacy, online security, and
quality assurance.

Future Trends: The Ed-Tech industry is likely to continue evolving with emerging
technologies, such as virtual reality (VR), augmented reality (AR), and blockchain, playing a
role in education. Blended learning, which combines online and in-person education, is
expected to remain a prominent model. Lifelong learning and skills-based education are also
becoming more important as the job market evolves.

Open Educational Resources (OER): Open-access resources, such as textbooks and

instructional materials, are becoming more widely used to reduce educational costs and
improve accessibility.

Coding and STEM Education: With the increasing importance of technology and STEM
fields, there is a focus on teaching coding, computer science, and STEM subjects in schools
and through Ed-Tech platforms.

Gamification and Edutainment: Gamification techniques, such as points, badges, and

leaderboards, are being used to make learning more engaging and fun. Edutainment
(education through entertainment) is becoming a popular approach for younger learners.

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Challenges in the Ed-Tech Industry:

• Digital Divide: Disparities in access to technology and the internet, which can hinder
equitable access to online learning.

• Data Privacy and Security: Protecting sensitive student data and maintaining privacy
in the digital learning environment.

• Teacher Training: Ensuring that educators are proficient in integrating technology

into their teaching methods.

• Quality Control: Maintaining the quality of online content and ensuring it aligns with
educational standards.

• Overreliance on Technology: Striking a balance between technology and traditional

teaching methods.

• Cost of Implementation: The financial burden associated with acquiring and

implementing Ed-Tech solutions in educational institutions.

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EdTech Value Chain:

The Edtech Value chain is consisting of five

components viz. (a) Course contents; (b) Technology
and devices; (c) app-based aggregators; (d)
assessment and testing; and
Institutional management (PwC and CII,
2021)

The demand for Edtech will continue to increase

further because of supply-side growth and
government initiatives and schemes promoting digital
technologies and transformation in the education space. It would provide impetus to K-12
and Test-preparation segments. There is a steady demand from the corporate sector on
skilling and reskilling factors.

EdTech Market Size

The educational technology industry, also known as EdTech was valued at over 2.8 billion
U.S. dollars across India in 2020. This value was estimated to significantly increase to over
ten billion U.S. dollars by 2025.

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 CHAPTER 2
OBJECTIVES AND METHODOLOGY

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OBJECTIVES AND METHODOLOGY

2.1 SIGNIFICANCE
Our Vision is to redefine and revolutionize the way individuals access, engage
with and benefit from online education. We envision a future where learning is not
only accessible to all but also an empowering and transformative experience. We
aspire to be at the forefront of this educational revolution, making a significant
and lasting impact on the global online learning landscape

2.2 OBJECTIVES
I am writing to provide a detailed description of the work I performed during
my summer training internship in the operations management department.
This internship experience provided me with an invaluable opportunity to gain
practical insights into the world of Management, allowing me to apply the
knowledge I've acquired in my academic studies to real-world situations. In
this report, I will detail the project methodology, tasks performed, the nature
of the work, and the overarching objectives of my internship.

2.3 SCOPE OF THE STUDY

We envision a future where learning is not only accessible to all but also an
empowering and transformative experience. We aspire to be at the forefront of
this educational revolution, making a significant and lasting impact on the
global online learning landscape.

2.4 METHODOLOGY
The methodology of my internship was structured to provide a comprehensive
understanding of Management operations and to contribute meaningfully to
the company's goals. It was organized into the following key phases:

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 CHAPTER 3
CONCEPTUAL DISCUSSION

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3. CONCEPTUAL DISCUSSION
The conceptual framework of operations management provides a theoretical foundation
for understanding and managing the various activities involved in producing goods and
services within an organization. It encompasses a range of principles, processes, and
strategies that guide decision-making and resource allocation to achieve efficiency and
effectiveness in operations. Here are key components of the conceptual framework of
operations management:

Inputs:

Resources: These are the raw materials, labor, technology, and other resources required for
the production process.

Information: Relevant data and information are essential for decision-making and planning
within operations management.

Transformation Process:

Operations management involves transforming inputs into outputs through various processes.
This may include manufacturing processes, service delivery, and other value-added activities.

Outputs:

The final products or services resulting from the transformation process. The goal is to meet
customer needs and expectations while optimizing resource utilization.

Feedback Loop:

Continuous monitoring and evaluation of the outputs provide feedback that helps in assessing
the performance of the operations. This feedback loop allows for adjustments and
improvements in the processes.

Objectives:

Clearly defined goals guide operations management. These objectives often include
efficiency, quality, cost-effectiveness, flexibility, and responsiveness to customer demands.

Performance Metrics:

Key performance indicators (KPIs) are used to measure and evaluate the success of
operations. Examples include productivity metrics, quality standards, and delivery
performance.

Decision-Making:

Operations managers make decisions related to capacity planning, resource allocation,

inventory management, and process improvement. Decision-making is often guided by the
overarching goals and objectives of the organization.

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Supply Chain Management:

Operations management extends beyond the boundaries of the organization to include

coordination with suppliers and distributors. Effective supply chain management ensures a
seamless flow of materials and information.

Quality Management:

Ensuring the quality of products or services is a critical aspect of operations management.

Quality control and quality assurance processes are implemented to meet or exceed customer
expectations.

Capacity Planning:

Determining the optimal level of production capacity to meet current and future demand
without incurring excessive costs. This involves balancing capacity with demand fluctuations.

Lean and Agile Principles:

Lean principles focus on minimizing waste and maximizing efficiency, while agile principles
emphasize flexibility and responsiveness to changes in demand or market conditions. Both
approaches are important in modern operations management.

Technology Integration:

The integration of technology, including automation, data analytics, and digital systems,
plays a crucial role in enhancing efficiency and competitiveness in operations.

The conceptual framework of operations management provides a holistic view of the

processes involved in creating value for customers and stakeholders. It serves as a guide for
organizations to optimize their operations and adapt to changing market conditions

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 CHAPTER 4
DATA ANALYSIS

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4. DATA ANALYSIS
Collecting and analyzing courses data to identify trends and patterns.
Preparing reports on key management metrics and presenting findings to the team leader.
I improved my data analysis skills and learned to use data to make informed decisions and
recommendations.

DESCRIPTION OF WORK

Introduction

I. Project Methodology

The methodology of my internship was structured to provide a comprehensive understanding

of Management operations and to contribute meaningfully to the company's goals. It was
organized into the following key phases:

1.1 Orientation and Training:

To ensure a smooth start, I underwent an orientation program where I familiarized

myself with the company's mission, values, and policies.

1.2 Shadowing and Observation:

• Initially, I spent time shadowing experienced Operations Management professionals

to observe their daily activities and gain insights into the various functions within the
department.

• This phase allowed me to understand the roles and responsibilities of management

personnel and the dynamics of the operations team.

1.3 Independent Project Assignment:

• After the initial observation period, I was assigned an independent project that aligned
with the company's strategic management objectives.

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 • The project was designed to help me apply theoretical knowledge to practical tasks
and contribute to the company's operations management processes.

II. Tasks Performed

During my internship, I was tasked with a range of activities that encompassed the
entire operations management spectrum. These tasks provided me with a well-
rounded understanding of management, including but not limited to:

2.1 Research on Online Course :

• Assist in finding online on-going course.

• Course Curation.

2.2 Data Analysis:

• Collecting and analyzing courses data to identify trends and patterns.

• Preparing reports on key management metrics and presenting recommendation to the
team leader.

2.3 Finding relevant Course Providers :

• Finding different course providers for the targeted courses.

• Creation of list of different courses.
2.4 Curation of course listings:

• Entering the course data in MS-Excel and Google sheets.

• Courses with full details like Fees, Duration, Description, etc.

2.5 Check and revise the courses:

• Cross-checking the details of the courses.

• Revised details with the online portal.

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2.6 Compliance and Documentation:

• Ensuring compliance with company laws and regulations.

• Maintaining managements records and documentation.

III. Nature of Work

The nature of the work I undertook during my internship was dynamic and multifaceted. It
involved a combination of administrative, strategic, and interpersonal responsibilities. The
primary characteristics of the work were:

3.1 Multifunctional:

I was exposed to various management functions, enabling me to understand how each

function contributes to the overall success of the organization.

3.2 Collaborative:

Management team is inherently collaborative, and I had the opportunity to work closely
with team of professionals, managers, and employees to achieve goals.

3.3 Administrative:

Much of the work involved routine administrative tasks, such as maintaining records,
course curation, and managing documentation.

3.4 Analytical:

I had to analyze course data, which required a good understanding of data collection,
interpretation, and presentation.

3.5 Compliance-Oriented:

Ensuring compliance with company laws and regulations was a constant focus to
mitigate risks for the organization.

IV. The Entire Process

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The entire internship process was a structured and immersive learning experience. It can be
summarized as follows:

4.1 Pre-Internship Preparation:

• Reviewed relevant courses and materials to refresh my knowledge.

• Researched the company's practices, industry, and competitors.

4.2 Orientation and Onboarding:

• Engaged in company orientation to understand the company culture and policies.

• Met with mentors and supervisors to set clear expectations and objectives for the
internship.

4.3 Observation and Learning:

• Shadowed professionals in various roles and departments to gain insights.

• Attended management team meetings and training sessions to deepen my
understanding.
4.4 Reporting and Presentation:

• Compiled project data and findings into a comprehensive report.

• Presented the project outcomes and recommendations to the operations management
team.

4.5 Reflection and Evaluation:

• Conducted a self-assessment of my internship experience and identified areas of

personal and professional growth.
• Received feedback and evaluation from mentors and supervisors.

V. Objectives
The overarching objectives of my summer training internship in HR were multifaceted and
aimed at achieving several key outcomes:

5.1 Gain Practical Experience:

To apply theoretical knowledge from my academic studies to real-world tasks and

challenges.

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5.2 Improve Management Competencies:

To enhance my skills in various functions, including course curation, listing, training,

employee relations, and data analysis.

5.3 Contribute to Organizational Goals:

To provide meaningful support to the operations management department and

contribute to the company's strategies and objectives.

5.4 Enhance Analytical Abilities:

To strengthen my ability to collect, analyze, and present course data for informed
decision-making.

5.5 Understand Company Culture:

To become familiar with the company's culture, values, and practices, which are
essential for effective support.

5.6 Network and Build Relationships:

To establish professional relationships with professionals and colleagues that may

benefit my future career.

Conclusion:
In conclusion, my summer training internship in Operations Management was a valuable and
enriching experience. The structured methodology, diverse tasks, and the nature of the work
allowed me to achieve the outlined objectives and deepen my understanding of the
management field. This experience has not only equipped me with practical skills but has
also inspired me to pursue a career in operations management or any higher position with
confidence and enthusiasm. I am grateful for the opportunity to contribute to the success of
XYZ Company and for the guidance and support provided by my mentors and supervisors
throughout the internship.

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 CHAPTER 5

FINDINGS AND RECOMMENDATIONS

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 5. FINDINGS AND RECOMMENDATIONS

Findings: My internship provided valuable insights into the Ed-Tech industry. I gained a
deeper understanding of the multifaceted nature of management, its critical role in achieving
organizational objectives, and the constant evolution of operations management practices.
These insights have helped me appreciate the broader industry landscape and have sparked
my interest in further exploring operations management as a career path.

Recommendations: Challenges during my internship allowed me to develop valuable

problemsolving skills. Learning to address employee conflicts and resolve issues has been a
significant aspect of my personal and professional growth. Additionally, I've come to value
feedback as an essential tool for self-improvement and growth. Constructive feedback from
mentors and supervisors has enabled me to refine my skills and make continuous progress.

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 CHAPTER 6

CONCLUSION

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 6. CONCLUSION
In conclusion, my internship experience has been a valuable and transformative journey.
It has provided me with the opportunity to apply academic knowledge to real-world
situations, enhancing my practical skills and deepening my understanding of the
professional world. I've learned the importance of professionalism, adaptability, effective
communication, and time management. The experience has allowed me to make
meaningful contributions to the management department and the organization, reinforcing
the value of my work. I've gained insights into this industry, recognized the significance
of a studentcentric approach, and embraced lifelong learning. Challenges and feedback
have been essential in my personal and professional growth. This internship has equipped
me with a strong foundation for my future career and has instilled in me a commitment to
continuous improvement and excellence.

Professional Growth and Skill Development

My internship has been a transformative experience in terms of professional growth and
skill development. It has provided me with the opportunity to apply theoretical
knowledge in a practical context, enhancing my problem-solving abilities,
communication skills, and adaptability. I've learned the importance of time management
and professionalism, and I've seen the significance of a positive attitude in the workplace.
Furthermore, this experience has instilled in me a commitment to lifelong learning and
continuous improvement, essential for ongoing professional growth.

Conclusion on Impactful Contributions:

Throughout my internship, I had the privilege of making impactful contributions to the
operations management department and the organization as a whole. From assisting the
course providers to curating the courses and resolving the finding relevant online courses
issues of an individual, I could see the tangible results of my work. Knowing that I played
a role in enhancing the organization's operations management practices and supporting its
goals has been truly fulfilling.

Conclusion on Insights into the Industry:

My internship provided valuable insights into the Ed-Tech industry. I gained a deeper
understanding of the multifaceted nature of management, its critical role in achieving
organizational objectives, and the constant evolution of operations management practices.
These insights have helped me appreciate the broader industry landscape and have
sparked my interest in further exploring operations management as a career path.

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 Conclusion on Learning from Challenges and Feedback:
Challenges during my internship allowed me to develop valuable problemsolving skills.
Learning to address employee conflicts and resolve issues has been a significant aspect of
my personal and professional growth. Additionally, I've come to value feedback as an
essential tool for self-improvement and growth. Constructive feedback from mentors and
supervisors has enabled me to refine my skills and make continuous progress.

Conclusion on RiseUpp:
RiseUpp is an award-winning Ed-Tech startup with a clear and commendable mission to
simplify the process of finding and enrolling in high-quality online courses. By utilizing a
proprietary algorithm, RiseUpp aims to connect learners with courses that align with their
goals, interests, and learning preferences. The emphasis on ensuring access to top-quality
courses from leading providers underscores their commitment to learner success.

In the rapidly evolving field of online education, platforms like RiseUpp play a vital role
in helping learners navigate the wealth of available courses and find the ones that best suit
their needs and aspirations. It's important to note that the success of such platforms often
depends on the accuracy and effectiveness of their recommendation algorithms and their
ability to adapt to the evolving landscape of online learning.

Acknowledgments

The successful completion of the Summer Training Project could not have been achieved
without the guidance, support, and mentorship provided by the team at "RiseUpp" Their
patience, expertise, and willingness to share knowledge were invaluable throughout the
journey. Additionally, the opportunity to work with the organization is deeply appreciated
and will remain a cornerstone of professional growth and development.

Gratitude

As this chapter marks the conclusion of the Summer Training Project, gratitude is
extended to the institution, the mentors, colleagues, and the organization for making this
experience not only educational but also memorable. The invaluable lessons and insights

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 gained during this journey have paved the way for a promising future in the world of
business development and ed-tech services.

The end of this training marks the beginning of a new phase, filled with aspirations,
opportunities, and the determination to make a meaningful impact in the ever-evolving and
competitive world of ed-tech services.

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 CHAPTER 7

BIBLIOGRAPHY

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7. BIBLIOGRAPGY

https://www.riseupp.com

https://www.linkedin.com/company/riseupp/

https://corporatefinanceinstitute.com/resources/valuation/edtech/

https://www.ambitionbox.com/reviews/riseupp-
reviews/operationsmanager?rid=51944464

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