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Revision history—90000583
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Information in this document is subject to change without notice and does not represent a
commitment on the part of Digi International. Digi provides this document “as is,” without warranty of
any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or
merchantability for a particular purpose. Digi may make improvements and/or changes in this manual
or in the product(s) and/or the program(s) described in this manual at any time.
Warranty
To view product warranty information, go to the following website:
www.digi.com/howtobuy/terms
Customer support
Gather support information: Before contacting Digi technical support for help, gather the following
information:
Product name and model
Product serial number (s)
Firmware version
Operating system/browser (if applicable)
Logs (from time of reported issue)
Trace (if possible)
Description of issue
Feedback
To provide feedback on this document, email your comments to
techcomm@digi.com
Include the document title and part number (Digi One Family and PortServer TS Family, 90000583 W)
in the subject line of your email.
Configure SNMP
About SNMP and the Digi device agent 96
SNMP Version Support 96
Network Management Components 96
SNMP Management Agent 96
SNMP Traps 96
MIB Support 97
Message Support 97
Supported Traps 97
Configure SNMP from the web interface 97
Latency tuning
What is latency? 98
Recommended process for latency tuning 98
Best-case scenario 98
Step 1: Determine the characteristics of your applications 99
Step 2: Determine latency budget and type of latency 99
Step 3: Optimize the physical layer 99
Step 4: Optimize the network and transport layers 99
Command options for optimizing network and transport layers 100
Step 5: Optimize the application layer 102
Configuration management
Upgrade firmware using HTTP 104
Upgrade firmware using TFTP 104
Security configuration
Specifications 108
Digi One IA DB9 and Screw Terminal Pinouts 109
PortServer TS 1 M MEI and PortServer TS 3 M MEI 109
Certifications 109
FCC Part 15 Class A 109
Radio Frequency Interference (RFI) (FCC 15.105) 110
Labeling Requirements (FCC 15.19) 110
Modifications (FCC 15.21) 110
Cables (FCC 15.27) 110
ICES 003 Class B 110
Regulatory notices 111
Safety cautions
Rack Mounting Installation (PortServer TS 16 Rack and DC Rack) Safety Statements 112
PortServer TS 1/3 M MEI Safety Statements 112
Class I Division 2, Groups A,B,C,D Hazardous Location 113
Wiring Terminals for Digi One IA 114
Wiring Terminals for Portserver TS 1,2,4 Hcc MEI and Portserver TS 4 Haz MEI 114
Safety warnings
English 116
Bulgarian--български 117
Croatian--Hrvatski 118
French--Français 119
Greek--Ελληνικά 120
Hungarian--Magyar 121
Italian--Italiano 122
Latvian--Latvietis 123
Lithuanian--Lietuvis 124
Polish--Polskie 125
Portuguese--Português 126
Slovak--Slovák 127
Slovenian--Esloveno 128
Spanish--Español 129
Troubleshooting
LEDs for PortServer TS 1/2/4-Port and Digi One Family Products 130
LEDs for PortServer TS 8/16 Products 131
Device EIA 232/422/485 Switch Settings 131
RJ-45 pinouts 132
PortServer TS Family
PortServer TS serial servers offer RS-232 serial port expansion, making it easy to connect any serial
device to your network. Available in 1, 2, or 4-port models, these serial servers combine the inherent
benefits of data networking with proven asynchronous connectivity. They deliver powerful, yet simple
Ethernet connectivity for all your serial devices.
PortServer TS device servers are ideal for applications requiring COM ports or where TCP/UDP
Sockets or multicast functionality is required. All Digi device servers include Digi’s patented RealPort®
COM port redirector technology, which makes it possible to establish a connection between the host
and networked serial device by creating a local COM or TTY port on the host computer, allowing
existing software applications to work without modification.
PortServer TS Family
PortServer TS Family refers to all PortServer TS devices. Within this family are two major groups of
devices with different firmware:
n PortServer TS 8
n PortServer TS 8 DC
n PortServer TS 16
n PortServer TS 16 Rack
n PortServer TS 16 Rack DC
n PortServer TS 16 Enterprise
n PortServer TS 1 H MEI
n PortServer TS 2 H MEI
n PortServer TS 4 H MEI
n PortServer TS 1 Hcc MEI
n PortServer TS 2 Hcc MEI
n PortServer TS 4 Hcc MEI
n PortServer TS 1 Haz MEI
n PortServer TS 2 Haz MEI
n PortServer TS 4 Haz MEI
PortServer TS M MEI Modem Family
n PortServer TS 1 M MEI
n PortServer TS 3 M MEI
n PortServer TS 1 P MEI
n PortServer TS 2 P MEI
n PortServer TS 4 P MEI
PortServer TS 8/16 MEI Family
n PortServer TS 8 MEI
n PortServer TS 16 MEI
n How to assign an IP address to the Digi device’s Ethernet interface, which can be accomplished
in a number of ways. See Configure the IP address.
n The various ways in which your Digi device can be configured. See Methods for configuring Digi
devices.
A key consideration is whether to use RealPort. Other considerations include the type of
peripheral that will connect to the port and the peripheral’s cabling requirements. See
Configure Industrial Automation (IA) and the online RealPort driver documentation and Cable
Guide, both of which are available on the Digi website, www.digi.com.
n Security configuration
n PPP settings
n Autoconnection
Note You cannot configure the Digi device from an attached terminal if you are using SP and DOIA. The
device type has changed from terminal to printer, which no longer allows access through the serial
port when SP and DOIA are set to factory defaults.
1. Make sure you have configured the Digi device with an IP address already. See Configure the
IP address.
2. Access the Digi device from a web browser by specifying the device server’s IP address in the
URL window. The web interface log in screen displays.
3. Log in to the web interface using the default user name and password.
n User name: root
n Default password: The unique default password is printed on the label on the device. If
the password is not on the label, the default password is dbps. If neither password
works, the password may have been changed. Contact your system administrator.
MEI PortServer TS 8/16 MEI Configuration > System > MEI (only
Family maximum baud rate is configurable)
Modem emulation Digi One SP Configuration > Serial Ports > port > Port
Digi One IA Profile > Modem Emulation
PortServer TS Family
See Digi One and PortServer TS Family
Command Reference for modem emulation
commands.
Port logging Digi One IAP Configuration > Serial Ports > port >
Digi One IAP Haz Advanced Serial Settings > Enable Port
PortServer TS Family Logging
Port profiles All devices that support Configuration > Serial Ports > port > Port
the default web interface Profile
Port sharing: allowing All PortServer TS Family By choosing the Console Management
more than one client to products. port profile for a serial port:
open a serial port through
RealPort, reverse Telnet, All Digi One products Configuration > Serial Ports > port > Port
reverse SSH, or connect. except Digi One IAP. Profile > Console Management
Time-related features, PortServer TS 8/16 Family Configuration > System > Date/Time
including Simple Network
Time Protocol (SNTP) PortServer TS 8/16 MEI
client configuration Family
UDP Socket All Configuration > Serial Ports > port > Port
Communication Profile > UDP Sockets
Web interface, including All devices that support Configuration > System > Web Interface
idle timeout for the default web interface
Configuration management
Digi devices
Feature/task supported in Web interface path
Protocol conversion Digi One IAP Applications > Industrial Automation > “launch
between Modbus, Allen- Digi One IAP Haz Industrial Automation Wizard”
Bradley, and ASCII device
Running the Industrial Automation Wizard is the
Allen-Bradley Ethernet- Digi One IAP recommended method for initial configuration
to-Serial Bridging Digi One IAP Haz of any IA equipment.
Omron Hostlink Multi- Digi One IAP
Master Digi One IAP Haz
Power features
Digi devices
Feature/task supported in Web interface path
Power through PortServer TS Family To configure Digi RPM:
Integrated Remote
Power Management (Digi Serial Ports > port > Port Profile > Power
RPM) Management
Power Over Ethernet Digi One IAP This is a hardware feature. There are no
(POE) PortServer TS P MEI configurable software settings for this feature.
Family
Digi devices
Feature/task supported in Web interface path
Power Over Ports/Power PortServer TS P MEI This is a hardware feature. Enabling it involves
Over Serial Family changing a jumper inside the device.
Digi devices
Feature/task supported in Web interface path
Control user access to All Configuration > Users > New User > determine
configuration settings level of user access
Control user access All Configuration > Users > user > User Settings >
methods, including user Access Method
access to the command
line, automatic user
connections to the device,
or use of custom menus
Control user access to All Configuration > Users > user > User Settings >
inbound and outbound Manage Serial Ports
ports
Use CHAP authentication All Applications > PPP > Incoming PPP Connection
for PPP users
and
Configure SSH Version 2 Digi One IAP To enable SSH and Reverse SSH:
for secure communication Digi One IAP Haz Configuration > Security > Network Security
PortServer TS Family
To use a public key:
Configuration > Users > user > Advanced
Settings > Enable SSH Public Key
Authentication
Digi devices
Feature/task supported in Web interface path
Configure a custom menu PortServer TS Family To create a custom menu:
to be displayed to a user Configuration > Users > Menus button > New
Menu button > Menu Settings
Automatically connect a All Configuration > Users > user > Access Method >
user Automatically connect to a network service
Delete a user definition All Configuration > Users > user > Remove
Set common user All Configuration > Users > user > User Settings
features (user attributes)
Use a RADIUS server to PortServer TS Family Configuration > Security > RADIUS
set user attributes
n From the command line, using the “set config” command. See Digi One and PortServer TS
Family Command Reference for more details including syntax and supported devices.
n By updating the ARP table on a server and then pinging the Digi device. This is called ARP-Ping.
See Configure the IP address using ARP-ing.
n Using a DHCP server. See Configure an IP Address using DHCP and RARP.
n Using a RARP server. See Configure an IP Address using DHCP and RARP.
n The IP address and mask can also be changed using the web interface, but not for initial IP
address configuration.
1. Record the MAC address of the Digi device. The MAC address is on the label side (bottom) of the
unit.
2. Access a server on the same subnet as the Digi device.
3. Manually update the server’s ARP table using the Digi device’s MAC address and the IP address
you want assigned to the Digi device. The following is an example of how this is done on a
Windows NT 4.0 system:
n DHCP Option 12: If the device is configured to use DHCP, the combined host and domain will
be sent as a hint to the DHCP server when requesting an IP address. As a convention, some
DHCP servers use this hint to assign the IP address associated with the host name.
n DHCP Option 81 FQDN (Fully Qualified Domain Name): If the device is configured to use
DHCP, and the FQDN option is enabled in the advanced settings menu, the device will send the
combined host and domain name as a request to the DHCP server to assign the IP address
associated with the host name.
To use RARP or DHCP, follow these steps:
1. Set up an entry for an address on a DHCP or RARP server. If you intend to use RealPort, do the
following:
n Reserve a permanent IP address.
n Record the IP address. You will need it when you configure the RealPort driver.
2. Power on the device server. The DHCP or RARP server assigns the device server an IP address.
1. Enter the IP address in the URL bar of your browser. A web interface login screen displays.
2. Log in to the web interface. The Home page for the Digi device appears allowing you to
configure the device for your specific needs. A tutorial is available to guide you in your
decisions. The Help button in the upper right corner is also available.
Assumptions
To access the web interface, an IP address must be assigned to your Digi product. See Configure the
IP address. This chapter assumes that you have logged into the web interface using the default user
name and password.
Network settings
1. Click Network to view the IP settings or make any changes to the IP address.
n In the Host Name field, enter a host name for a group of network devices.
6. Click Apply.
7. Click Reboot for changes to take effect.
WARNING! The default Advanced Network Settings are appropriate for most
environments. Apart from setting the base socket, described in the previous topic, it is
recommended that you NOT alter the Advanced Network Settings. Changing these
settings could cause you to ‘lose’ your device on the Network. If you alter these network
settings, you may need to reset your device with the reset button and reconfigure your
device as if it were new. See Reset Device Configuration to Factory Defaults for
instructions.
3. Click Change Profile and select a profile based on the device you have connected to your port.
If this is the first profile assigned or the unit has been restored to factory defaults, the Select
Port Profile page is displayed. The following section shows the settings available for each
profile.
The available port profiles depend on supported by your Digi device. For example, if your Digi
product does not support Power Management feature, a port profiles for that feature is not
displayed. To verify whether your device supports a particular feature, see Quick reference for
configuring features. The More link provides additional details about each profile.
4. Click Apply to save the profile. The interface will determine any additional settings and port
options page will come up and ask for additional parameters if needed. See Port profiles or
click Help for additional information.
5. Enter the appropriate parameters and click Apply.
6. Click Reboot for changes to take effect.
Port profiles
Each port profile determines the settings needed. Following are overviews of the port profiles and
screen shots showing their settings. For more details about the port profile settings, click the Help
link.
n Inbound connections, that is, connections that are initiated by the device on the other side of
the network.
n Outbound connection, that is, connections that are initiated by the device connected to the
serial port.
TCP Sockets profile is also the profile to use for Autoconnection. See Autoconnection.
The number of devices that can receive a UDP multicast varies by product.
n PortServer TS 8/16 Family: up to 16 devices can receive a UDP multicast at one time.
n All other products, including the Digi One Family and PortServer TS 1/2/4: up to 64 devices can
receive a UDP multicast at one time.
Both the transmitting and receiving devices must be configured properly for UDP multicast to work.
Configuring UDP multicast communications involves configuring the Digi device for the following types
of connections:
n Inbound connections (UDP server): Connections that are initiated by the device on the other
side of the network.
n Outbound connections (UDP client): Connections that are initiated by the device connected to
the serial port on the Digi device.
When you use UDP port profile, you are connecting a device with a serial port to the serial port on the
Digi device. The serial parameters for both devices must match. For example, if the serial port for the
device connected to the Digi device is set for 9600 bps, the serial port on the Digi device must also be
set for 9600 bps.
techniques. There is no need to reconfigure the server or the serial device. Neither is aware of the
intervening network.
This profile configures each side of the bridge separately. Repeat the configuration for the second Digi
device using the web interface. Enter the IP address in the URL bar of your browser and follow the
same procedure of the bridge specifying the IP address of the first Digi device.
Examples
String Result
ascii_1 Prints to port 1 and translates CR to
CR/LF.
ascii_8_f Prints to port 8, translates CR to CR/LF
and prints a form feed at the end of the
job.
String Result
raw_1_d Prints to port 1 with no translation and
appends a Ctrl-d to the end of the print
job.
applications. It guides you through common IA scenarios and configures your Digi device. To launch the
IA Wizard from the web interface, click Applications > Industrial Automation > IA Wizard.
The Industrial Automation (IA) Profile allows you to connect IA devices and PLCs (programmable logic
controller) to the serial port in order to network-enable the devices. Use this profile if you need to
communicate over the network with an IA device or PLC that only uses serial protocols. This profile
may also be used to add routing capabilities to IA devices or PLCs that act as serial masters and send
packets to various systems or devices on the network. Industrial Automation enhances the IA device
or PLC connected to the serial port. Use the Help button for more assistance configuring this profile.
User configuration
Although it is not required, the device server is often configured to accommodate the requirements of
particular users. Typical configurable user attributes include:
n Console Management - expected to connect to and manage serial devices that have a console
port. Users can connect directly, use a custom menu interface, or reverse telnet or SSH into a
serial port.
n Terminal/Terminal Emulation -using a terminal or terminal emulation program to connect to
the serial port and needs to automatically connect to a device available on the network.
n Custom - using a terminal or terminal emulation program to connect to the serial port and
needs to automatically connect to a device available on the network.
n With a RADIUS server. See the “set radius” command description in the Digi One and PortServer
TS Family Command Reference.
Feature Description
accesstime Determines the times and days the user can access the
device server.
This feature is not configurable from the web interface.
Default access type Defines the type of access the user is restricted to. Menu,
command line, autoconnect, and outgoing and netservice
are the types.
Menu access Defines the menu that is to be presented to a user with
menu access.
Port access Defines the number of outbound ports a user connected
over the LAN can access at one time.
This feature is not configurable from the web interface.
Routing updates Defines whether RIP routing updates are forwarded over
the link to this user.
Add a user
1. Click Users > New User.
2. The new user wizard is displayed. Enter the Username, password, and password confirmation,
and click Enter.
3. Select a profile that fits the user’s environment and needs, and click Next.
4. Select the Ports to manage or the Autoconnect function if needed and click Next.
5. Review settings and click Finish.
The Advanced tab under User allows you to set Escape characters for Connect, Telnet, Rlogin,
and Kill as well as an SSH Public Key.
6. Click Apply to save the settings.
7. Click Reboot for changes to take effect.
8. User attributes can be changed after the user is set up. Select Users > username. From here
you can change the password, the access method, the menu, or verify the user’s properties.
Security configuration
Security settings allow the administrator to set passwords, security levels, and authentication via
RADIUS server.
n SSH
n Reverse SSH
n HTTPS
n HTTP
n SNMP
n RealPort
n Secure RealPort
n Secure Sockets
n Telnet
n Remote Login (RLogin)
n Remote Shell (RSH)
n Reverse TCP
n Reverse Telnet
n Line Printer Daemon (LPD)
4. Click RADIUS and select Authenticate users via RADIUS server. If you do not have RADIUS
available, Click Apply and then Reboot.
5. Enter the Primary server’s IP address and Primary server’s secret, which is the password used
for encryption of messages between the RADIUS server and the Digi device. Click Apply.
6. Click Reboot for changes to take effect.
System configuration
System settings allow you to set a system description, tune the performance optimizing throughput
or latency, set the the date and time, configure SNMP traps, configure the idle timeout to close
connected web interface clients after a specified idle time, and set baud rates for MEI.
PPP settings
Under Applications > PPP, you can set the PPP (Point-to-Point Protocol) options to enable or disable
the dynamic IP address pool. The dynamic IP address pool is a set of reserved IP addresses unique to
the network that are assigned to the incoming connections. In the setup process, you set the IP
address to use and the number of sequential addresses (plus one) to be reserved for assignment.
A wizard and online help are available to help you configure PPP settings.
3. Click Incoming PPP Connections > New Connection. Enter the appropriate parameters and
click Apply.
Autoconnection
The autoconnection feature allows you to configure a user to access the device server and then be
automatically connected to a host on the LAN.
You can implement autoconnection in the following ways:
n By port, where all port users are automatically connected to the same host. The device server
is completely transparent to them.
n By user, where a user is required to log on and may be required to supply a password. Once the
user is authenticated, an automatic connection to a host is made.
Key terms
Industrial Automation involves several key terms:
Term Description
Com Port Redirection A method of redirecting the serial data
generated by a PC-based master to a slave
connected to a port on a network-based
device server. In this scheme, the master
“thinks” that it is communicating with a
device connected to a serial port on the PC
system when, in fact, the data is
encapsulated in network packets and
transported across the network to a device
connected to a serial port on the Digi device
server. Many applications, written to support
serial communication only, require this
service in order to communicate over the
Ethernet.
IA Abbreviation for industrial automation.
master (or protocol master) The host or IA device that initiates all
communication with a protocol slave.
multi-master Any configuration in which more than one
master simultaneously communicates with a
slave.
Term Description
protocol request A message generated by the master and sent
to the slave that requests information or
issues a command.
protocol response A message generated by the slave in
response to a protocol request from the
master.
slave (or protocol slave) The device that responds to requests from
the master.
TCP socket (or TCP socket service) A type of network service that uses TCP to
ensure reliability. When this manual discusses
TCP sockets, it means that IA protocol
messages are encapsulated in network
packets and transported across the network
using a standard network service. Many
applications support connections to devices
using TCP socket.
TCP tunnel A TCP socket connection in which a master is
connected to the serial port of one device
server and a slave to the serial port of
another Digi device.
UDP sockets (or UDP socket service) Similar to TCP socket service (discussed
above) except that the UDP protocol is used
instead of TCP, which means that the
reliability service TCP performs is not
provided. Advantages of UDP socket service
are slightly less protocol overhead and
support for multicasting. Some applications
support connections to devices using TCP
socket.
UDP tunnel A UDP socket configuration in which a master
is connected to the serial port of one device
server and a slave to the serial port of
another Digi device.
Configuration Options
The serial port connections must be configured to meet the requirements of the attached device,
which can be Modbus ASCII, Modbus RTU, DF1 Full-Duplex, Omron Hostlink, Omron FINS, and Omron
CompoWay/F. It can also be a serial port protocol that meets Digi’s definition of a “user defined”
protocol, that is, one that has fixed header and trailer strings that bound all message packets and
where each protocol request is followed by a single response.
For the network connection, Digi recommends TCP sockets, which works regardless of the serial port
protocol specified and provides an efficient and reliable network service. Another option is UDP
sockets, which also works with all the serial port protocols, although it lacks TCP socket reliability. For
Modbus devices, Modbus/TCP is an option, and for DF1 Full-Duplex devices, Allen Bradley Ethernet and
Ethernet/IP are options.
Configuration Options
The serial port connection must be configured for the protocol required by the slave, in this case
Modbus RTU or Modbus ASCII.
The network connection usually does not require configuration. The only exception is if the master
requires COM port redirection. In this case, the master is an application that resides on a PC, such as
a Microsoft Windows system, and communicates only with devices on COM ports.
Setup Information
To configure the serial port for Modbus ASCII or Modbus RTU, see Configure a serial-connected
slave: generic procedure.
To setup a PC and the device server for COM port redirection using RealPort, see Set up COM port
redirection.
Configuration Options
The serial port connection must be configured for the protocol required by the master, in this case
Modbus RTU or Modbus ASCII. If the remote slave supports TCP socket communication, which is the
case if the remote slave is connected to another device server, Digi recommends this option.
Modbus/TCP is the other supported network option. This master can be configured to control up to 8
slaves.
Setup Information
To configure the port for Modbus ASCII or Modbus RTU and the network for TCP socket
communication, see Configure a serial-connected master: TCP/UDP sockets.
To configure the port for Modbus ASCII or Modbus RTU and the network for Modbus/TCP, see
Configure a serial-connected master: generic procedure.
Configuration Options
The serial port connection must be configured for the protocol required by the slave, in this case DF1
Full-Duplex.
The network connection usually does not require configuration. The only exception is if the master
requires COM port redirection. In this case, the master is an application that resides on a PC, such as
a Microsoft Windows system, and communicates only with devices on COM ports.
Setup Information
To configure the serial port of the device server for DF1 Full-Duplex, see Configure a serial-connected
slave: generic procedure.
To set up a PC and the device server for COM port redirection using RealPort, see Set up COM port
redirection.
Configuration Options
The serial port connection must be configured for the protocol required by the master, in this case
DF1 Full-Duplex. If the remote slave supports TCP socket communication, which is the case if the
remote slave is connected to another device server, Digi recommends this option. For DF1 Full-Duplex
users, Allen Bradley Ethernet and Ethernet/IP are other supported network options.
Setup Information
To configure the port for DF1 Full-Duplex and the network for TCP socket communication, see
Configure a serial-connected master: TCP/UDP sockets.
To configure the port for DF1 Full-Duplex and the network for Allen Bradley Ethernet or Ethernet IP,
see Configure a serial-connected master: generic procedure.
Configuration Options
The serial port connection must be configured for the protocol required by the slave, Hostlink, FINS, or
CompoWay/F.
The network connection usually does not require configuration. The only exception is if the master
requires COM port redirection. In this case, the master is an application that resides on a PC, such as
a Microsoft Windows system, and communicates only with devices on COM ports.
Setup Information
To configure the serial port of the device server for any of the Omron protocols, see Configure a serial-
connected slave: generic procedure.
To setup a PC and the device server for COM port redirection using RealPort, see Set up COM port
redirection.
Configuration Options
The serial port connection must be configured for the protocol required by the master, in this case
Hostlink, FINS, or CompoWay/F. If the remote slave supports TCP socket communication, which
includes a slave connected to another device server, Digi recommends this network option. UDP
Sockets is another supported network option.
Setup Information
To configure the port for one of the Omron protocols and the network for TCP or UDP socket
communication, see Configure a serial-connected master: TCP/UDP sockets.
Configuration Options
In this configuration, you do not set up the port of the device server for an IA protocol. If you plan to
use RealPort for COM port redirection, you simply set up the port for RealPort. If you plan to have the
master access the device server using TCP or UDP sockets, you simply configure the standard serial
port parameters required by the attached slave, such as line speed, number of data bits, and parity
scheme. No special network configuration is required in either case.
Setup Information
To set up the device server for RealPort, see Set up COM port redirection.
To set up the port for an “unsupported” IA protocol, see Configure a serial-connected slave: other IA
protocol.
Configuration Options
In this configuration, you do not set up the port of the device server for an IA protocol. You simply
configure the standard serial port parameters required by the attached master, such as line speed,
number of data bits, and parity scheme and then configure the port for autoconnection.
Setup Information
See Configure a serial-connected master: other IA protocol.
1. Access the web interface by entering the device server IP address in a browser’s URL window.
2. Log in to the web interface.
3. Click Setup Wizards > Industrial Protocols.
4. Choose the serial port protocol required by the slave that is connected to the serial port.
5. Choose Slave as the device type.
Any number of network masters can communicate with the slave.
Procedure
1. Access the web interface by entering the device server IP address in a browser’s URL window.
2. Log in to the web interface.
3. From the main menu, choose Setup Wizards > Industrial Protocols.
4. Choose the serial port protocol required by the master.
5. Choose Master as the Mode.
6. Configure up to 8 network slaves.
n When a protocol master using one of the supported serial port protocols (Modbus ASCII,
Modbus RTU, DF1 Full-Duplex, FINS, Hostlink, CompoWay/F or a protocol that meets Digi’s
definition of a “user-defined” protocol) is connected to the serial port.
n When the master requires TCP or UDP sockets for network communication.
Procedure
1. Access the web interface by entering the device server IP address in a browser’s URL window.
2. Log in to the web interface.
3. From the main menu, choose Setup Wizards > Industrial Protocols.
4. Choose the serial port protocol required by the master.
5. Choose Master as the Mode.
6. Configure up to 8 network slaves.
7. Change the default socket number only if required.
n When the device connected to the serial port is a slave that is using a “non-supported” serial-
port protocol, that is, the serial port protocol is not Modbus ASCII, Modbus RTU, DF1 Full-
Duplex, FINS, Hostlink, CompoWay/F, or a protocol that meets the definition of a “user-
defined” protocol.
n When you do not want to set up the device server for RealPort COM Port redirection.
n When multiple masters will not be communicating with this slave.
Procedure
1. Access the web interface by entering the device server IP address in a browser’s URL window.
2. Log in to the web interface.
3. From the main menu, choose Configure > Port.
4. From the Port configuration page, set the Device type to Printer, adjust other serial port
communication parameters as required by the connected slave, and click Submit.
5. Choose Advanced, check Binary Mode, and click Submit.
Procedure
1. Access the web interface by entering the device server IP address in a browser’s URL window.
2. Log in to the web interface.
3. From the main menu, choose Configure > Port.
4. From the Port configuration page, set the Device type to Modem In, adjust other serial port
communication parameters as required by the connected master, then choose Submit.
The Terminal type field does not matter.
5. If you want to configure the port to launch an automatic connection to the slave, click
Advanced.
6. Choose Enable Autoconnect.
7. Specify the IP address of the slave.
8. Specify a TCP port to use for this connection. If this is a connection to another device server,
use 2101 as the TCP port number.
9. If you want the autoconnection to launch immediately, choose Force DCD.
10. Choose Binary Mode.
11. If you want to enable UDP sockets (instead of TCP sockets), choose UDP Serial, use the online
help for information on completing configuration task.
12. When you complete configuration, click Submit.
1. Configure the serial port for RealPort. See Configure the Serial Port for RealPort below.
2. Install RealPort software on a host system.
3. Configure the port on the RealPort PC. See the PC’s documentation for information on
configuring serial ports.
1. Access the Digi device web interface from a web browser by entering the device’s IP address in
the browser’s URL window.
2. Log into the web interface.
3. Do one of the following:
n If the slave is using a supported serial port protocol:
a. Choose Port from the main menu.
b. Set the Device Profile to IA.
c. Click Apply and enter the protocol information.
Note You do not need to reboot after you click Apply for MEI settings to take effect.
Pinouts
n Remote monitoring
n Diagnostics
n Data collection
n Dial-up or Ethernet connectivity
For a complete AT command reference, see the AT Command Reference (Digi part number 90000270)
on the Digi website.
The remaining ports can be configured the same as any Digi TS Family product, either through the
web interface or command line.
Connect hardware
The PortServer TS 1/3 M MEI comes with a bidirectional cable for connecting the modem (port 1) to
the phone line.
1. Plug the cable with the ferrite end into the modem port.
n The power out budget equals one (1) watt (the total amount of power available). The available
power can be divided in any combination between the ports but the following rules must be
observed:
l RI = 5 volts @ up to 200 mA (max)
l DTR = 9 volts @ up to 100 mA (max)
l You may use DTR or RI as the source of power (power out) on any port but you may not use
both DTR and RI on the same port.
n Pinout information:
l RI is pin 1
l DTR is pin 9
n RI signaling is lost when the pin is used for power.
RI power in
Ring Indicator (RI) power in accepts power into the Digi device only on port one. Power in is available
using the RI pin. The Digi device requires power in the range of 9-30 VDC @ 525mA (max). Ports 2, 3,
and 4 can still supply power to a serial device through the RI or DTR pins for each port. When using
power in through the RI, the external power supplies (both powered Ethernet and the barrel
connector power supply) are inoperative. Altpin will not work for RI power in.
1. Open the device case and move the black jumper to the following settings:
P-6 jumper on pins 1 and 2
Note When the jumper is placed correctly for power in, the jumper will set on the pins closest
to the edge of the board. The left arrow indicates the open pin and the right arrow is pointing
to the jumper.
RI power out
RI power out is available on all ports. The total power budget for this feature is one (1) watt not to
exceed 5 volts @ up to 200mA on any single port. The following procedure assumes the unit will only
be used for RI power out.
1. Set the port DIP switches to the following places: switch 1 and 3 are up and 2 and 4 are down.
See Serial power table.
2. Enable the RI power through the web interface.
3. Connect power supply with the barrel-connector power supply provided with the device or use
powered Ethernet.
Note If the unit will be used with RI power in (port 1 only), set the jumper to the following
setting: P-6 jumper on pins 1and 2 and do not use an external power source. Port 1 cannot be
used for both power in and power out.
1. Set the port DIP switches to EIA 232 (switch 1 is up, 2, 3, and 4 are down) to enable DTR power.
2. Open the port and set DTR high.
Note The graphic below shows the pins to verify the jumper position. The default position has the
jumper on the two pins furthest from the edge. DO NOT MOVE THE JUMPER FROM THE DEFAULT
UNLESS USING RI POWER IN.
If you are having trouble with your unit after using the Power over port feature, you may have tripped
the circuit breaker in the unit. You can identify this by the RI or DTR signal indicators found in the
System Information under Administration on the main menu in the web interface. Click the port
number using serial power. (Remember serial power out is unavailable if the MEI settings are not
232.)
Under serial power will be a message if the breaker is tripped. Follow the instructions to reset.
From the command line, issue the two commands below for additional information.
n Remotely power on/off/reboot devices. Power control consists of three basic functions: on, off,
and reboot (power cycle).
n Measure electrical load and monitor ambient temperature.
n Configure alarms for 24/7 “real-time” monitoring and notification of out-of-spec conditions,
including load and ambient temperature. A user interface is provided for configuring these
alarms. Digi RPM also provides statistics on average/apparent power, RMS voltage/current,
circuit breaker status and maximum current.
n Integrate with select PortServer TS terminal servers and device servers for console and power
management over Ethernet.
Digi RPM is available in both eight-port 1U rack-mountable and ten-port 0U rack-mountable versions.
Web interface
From the web interface, which this guide emphasizes, power management is configured through the
serial port settings:
Configuration > Serial Ports > port > Port Profile > Power Management
Once set up, power management equipment is monitored and controlled at:
Management > Power
Command line
From the command line, the set powerunit command configures power management options, and
the power command controls and displays the status of the Digi RPM. See the Digi One and
PortServer TS Family Command Reference for these command descriptions.
1. Connect the Digi RPM to the PortServer TS device and power up.
2. Configure Digi RPM settings, including optional thresholds and alarms.
3. Configure outlets on the Digi RPM, including user access permissions to the outlets.
4. Manage power devices and power controllers.
n Manage power devices: view status of outlets and change status as needed (on, off,
reboot).
n Manage power controllers: manage individual outlets or all outlets, view current
settings in the Digi RPM, including current voltage and temperature status.
5. In the Profile Settings part of the page, select whether the power controller settings will be
automatically detected or whether you will configure the settings yourself.
n Automatically Detect Power Controller: Configuration settings for the Digi RPM are
automatically detected after clicking Apply. Once the Digi RPM is detected, the settings
are populated on the page. The Manually Configure Power Controller option is
selected, allowing you to edit the settings as needed. You can correct the number of
Configure outlets
Next, configure the PortServer TS to link serial ports to outlets on the Digi RPM. From each outlet on
the Digi RPM, you can set a name for it, tie its use to a serial port, and control user access to the
outlet for power management.
1. On the Port Profile page, click Controller Outlets. A list of other Digi RPM power controller’s
outlets is displayed, along with a summary of each outlet’s current configuration. The number
of outlets displayed is the same as the value entered for Outlets on the Controller Settings
page.
n In the Device Name field, enter a name for the device plugged into this power outlet. If
you give the same device name to multiple devices, such as “router,” they can be
managed as a single entity. For example, multiple servers that have been assigned the
same Device Name can be shut down or rebooted.
n If the powered device is a serial device, in the Serial Port field, specify the serial port to
which the powered device is connected.
n In the Power Management Access section, configure user access permissions to the
outlet.
Users can be assigned permission to manage the outlet. A user with access permissions
to the outlet will have the option to power a connected device on or off or reboot the
device.
Individual users must already be configured before they can be assigned to manage
power outlets. To add users, go to Configuration > Users.
Users that currently have permission to control the outlet are listed in the
Username/Action table.
To allow a user access permissions to the outlet: In the bottom row, select a Username
and click Add.
To restrict a user from accessing the outlet: Click Remove.
Apply these users to all outlets with the same device name:
Apply these users to all outlets with the same serial port:
These options allow you to easily assign the same users to manage each outlet with the
same device name or serial port.
4. Click Apply and repeat steps 2-3 for each outlet you want to configure.
To change the power-cycle action, click Power and choose the available action. This change affects
the power-cycle action for all outlets assigned the same device name.
Depending on what you want the outlets to do, click Turn On, Turn Off, Reboot, or cancel the
operation.
n Managed nodes such as host systems, routers, terminal and communications servers (such as
device server) and other network devices.
n One or more network managers (also called network management stations), which are the
points from which the network is managed
n Agents that reside on managed nodes and retrieve management information and
communicate this information to network managers.
n The network management protocol, SNMP, which governs the exchange of information
between the nodes and stations.
n Management information, which is the database of information about managed objects. This
database is called the management information base (MIB).
SNMP Traps
An ‘eventing’ mechanism defined by SNMP is called a trap, which is a report or “alarm” from a
managed node to an SNMP manager that a significant event has occurred.
MIB Support
The SNMP management agent supports the following MIBs. Digi-specific MIBs are available for
downloading on the Digi Support site.
n Read-write for MIB II (RFC 1213), which is an Internet-standard MIB, consisting of managed
objects from the systems, interfaces, IP, ICMP, TCP, UDP, transmission, and SNMP group.
n Read-write for the character-stream devices using SMIv2 MIB (RFC 1658).
n Read-write for the RS-232-like hardware devices MIB (RFC 1659).
n Read-write for the device server IP Network Control Protocol of the Point-to-Point Protocol
MIB (RFC 1473).
Message Support
The SNMP agent supports the Set, Get, GetNext, and Trap messages as defined in RFC 1157. These
messages are used as follows:
n Set, which means set the value of a specific object from one of the supported MIBs.
n Get, which means retrieve the value of a specific object form one of the supported MIBs.
n GetNext, which means retrieve the value of the next object in the MIB.
n Trap, which means send traps to the manager when a particular type of significant event
occurs.
Supported Traps
The agent can send traps when any of the following occur:
What is latency?
Latency is the amount of time it takes a packet to travel from source to destination. Together, latency
and bandwidth define the speed and capacity of a network.
Several factors influence latency, including the traffic pattern and traffic generated by an application,
the physical wiring for the network, the use of various TCP/IP timers, and the amount of additional
traffic on the network besides that generated by the application.
1. Determine the characteristics of your application, in terms of traffic pattern and amount of
traffic generated.
2. Determine the latency budget and the type of latency in which you are interested.
3. If applicable, depending on the results produced in steps 1 and 2, optimize the physical layer.
4. If applicable, depending on the results produced in steps 1, 2, and 3, optimize the network and
transport layer.
5. If applicable, depending on the results produced in steps 1, 2, 3, and 4, optimize the application
layer.
Best-case scenario
The best-case scenario for achieving deterministic Ethernet networking behavior with DIGI COTS
firmware and hardware is a unidirectional master-slave application running over an isolated Ethernet
network that is built around Ethernet switches instead of Ethernet hubs. In other words, the best-
case scenario is a network that eliminates unnecessary traffic and minimizes Ethernet collisions.
n What is the main purpose of the application, and the primary activities?
n Traffic pattern: Is it peer-to-peer or master-slave application?
n Amount of traffic generated (x bytes every y minutes): How much data is being transmitted
from and received by the application, and over what amount of time? For example, 200 bytes of
data sent over 500 milliseconds.
n Use Ethernet switches instead of Ethernet hubs to minimize unnecessary traffic and minimize
collisions.
n Use industrial-strength cabling and make sure the wiring is sound. Bad wiring can result in
increased collisions.
n Eliminate impedance mismatches.
n Avoid running communications cabling on the same tracks with power cabling or other cabling
exhibiting fast voltage swings
n Use a smaller less noise-induced error-prone Ethernet, or data rate. Lower Ethernet speeds
have higher voltages, at which background noise is less relevant and has less of an impact on
latency. Voltages associated with 10, 100, and 1000 mbps Ethernet speeds are:
l 10 mbps: 2.3V (CAT5)
l 100 mbps: 0.8V (CAT5)
l 1000 mbps: 0.5V (CAT5E/CAT6)
l Ground to earth all your networking equipment, including the Digi device.
l Use only networking equipment that is certified or known to operate well within the
required ranges for vibrations, shock, operating temperature, relative humidity, etc.
n Avoid having more than one application/network node generating time-sensitive traffic in the
network Have one traffic generator in a master-slave setup on the network.
n Avoid running other (management) applications, such as email, image or mp3 downloading,
etc., while time-sensitive traffic is running.
n Check whether the application itself has timers that cause retransmissions of data.
n Use firewalls.
Note Do not leave your browser until you are prompted to reboot.
10. Access the device’s web interface and verify on the Information Page that the Firmware
version has been successfully updated.
Note Do not leave your browser until you are prompted to reboot.
10. Access the device’s web interface and verify on the Information Page that the Firmware
version has been successfully updated.
CAUTION! Resetting your Digi device configuration to factory defaults causes it lose all
configuration changes, including IP address settings. If you have a complex configuration,
contact Digi about saving your configuration before resetting the configuration to factory
defaults.
1. Locate the Reset button on your Digi device. The Reset button is in one of four common
locations, shown in the figures below.
2. Use a pen, the point of a paper clip, or some other device to press the Reset button. Although
the object used to access the Reset button must be pointed, be sure it is not sharp or it may
damage the Reset button.
3. While holding down the Reset button, power on the Digi device.
4. Release the Reset button after 30 seconds.
5. It may take approximately two minutes for the Digi device to boot up.
Digi One SP and Digi One SP/IA Products
Specifications
Following are links to the hardware specifications for Digi One and PortServer TS products.
PortServer TS Family
n PortServer TS Family (RS-232 only) devices
PortServer TS 1 (formerly known as Digi One RealPort), PortServer TS 2, PortServer TS 4
n PortServer TS 8/16 Family
PortServer TS 8, PortServer TS 8 DC, PortServer TS 16, PortServer TS 16 Rack, PortServer TS
16 Rack DC, PortServer TS 16 Enterprise
n PortServer TS MEI Family
PortServer TS 1 MEI (formerly known as Digi One TS), PortServer TS 2 MEI, PortServer TS 4 MEI
n PortServer TS H MEI Hardened Family
PortServer TS 1 H MEI, PortServer TS 2 H MEI. PortServer TS 4 H MEI, PortServer TS 1 Hcc MEI,
PortServer TS 2 Hcc MEI, PortServer TS 4 Hcc MEI, PortServer TS 1 Haz MEI, PortServer TS 2
Haz MEI, PortServer TS 4 Haz MEI
n PortServer TS M MEI Modem Family
PortServer TS 1 M MEI, PortServer TS 3 M MEI
n PortServer TS P MEI Power Family
PortServer TS 1 P MEI, PortServer TS 2 P MEI, PortServer TS 4 P MEI
EIA-422/485 Full-
DB9 Pin EIA-232 Duplex EIA-485 Half-Duplex Screw terminal
1 DCD CTS- Not used 9
2 RxD RxD+ RxD+ 6
3 TxD TxD+ TxD+ 3
4 DTR RTS- Not used 2
5 GND GND GND 5
6 DSR RxD- RxD- 7
7 RTS RTS+ Not used 1
8 CTS CTS+ Not used 8
9 NA TxD- TxD- 4
Certifications
Following are the product certifications applicable to Digi One and PortServer TS products.
n Digi One IA
n Digi One IAP
n Digi One IAP Haz
n Digi One SP
n PortServer TS 8
n PortServer TS 8 MEI
n PortServer TS 16 MEI
These devices comply with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) These devices may not cause harmful interference, and (2) These devices must accept
any interference received, including interference that may cause harmful operation.
n Digi One TS
n PortServer TS 2/4 MEI
n PortServer TS 16
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications.
Le present appareil numerique n'emet pas de bruits radioelectriques depassant les limites applicables
aux appareils numeriques de la class B prescrites dans le Reglement sur le brouillage radioelectrique
edicte par le ministere des Communications du Canada.
Regulatory notices
For information about certifications, visit Digi Certifications.
n You and those around you should wear safety glasses or goggles.
n Do not place telephone wiring or connections in any conduit, outlet or junction box containing
electrical wiring.
n Installation of inside wire may bring you close to electrical wire, conduit, terminals and other
electrical facilities. Extreme caution must be used to avoid electrical shock from such facilities.
You must avoid contact with all such facilities.
n Telephone wiring must be at least 6 feet from bare power wiring or lightning rods and
associated wires, and at least 6 inches from other wire (antenna wires, doorbell wires, wires
from transformers to neon signs), steam or hot water pipes, and heating ducts.
n Before working with existing inside wiring, check all electrical outlets for a square telephone
dial light transformer and unplug it from the electrical outlet. Failure to unplug all telephone
transformers can cause electrical shock.
n Do not place a jack where it would allow a person to use the telephone while in a bathtub,
shower, swimming pool, or similar hazardous location.
n Protectors and grounding wire placed by the service provider must not be connected to,
removed, or modified by the customer.
n Digi One IA
n Digi One IAP
n Digi One IAP Haz
n PortServer TS 1 Haz MEI
n PortServer TS 2 Haz MEI
n PortServer TS 4 Haz ME
This equipment is suitable for use in Class I, Division 2, Groups A, B, C and D or Non-hazardous
locations only.
WARNING! Explosion Hazard – Substitution of components may impair suitability for Class
I, Division 2.
WARNING! Explosion Hazard – Do not disconnect equipment unless power has been
switched off or the area is known to be non-hazardous.
English 116
Bulgarian--български 117
Croatian--Hrvatski 118
French--Français 119
Greek--Ελληνικά 120
Hungarian--Magyar 121
Italian--Italiano 122
Latvian--Latvietis 123
Lithuanian--Lietuvis 124
Polish--Polskie 125
Portuguese--Português 126
Slovak--Slovák 127
Slovenian--Esloveno 128
Spanish--Español 129
Explosion Hazard. Do not disconnect equipment unless power has been switched off or the
area is known to be non-hazardous.
Explosion Hazard – Substitution of components may impair suitability for Class I, Division 2.
External Wiring: Any external communications wiring you may install needs to be
constructed to all relevant electrical codes. In the United States this is the National
Electrical Code Article 800.Contact a licensed electrician for details.
Opasnost od eksplozije. Odspojite opremu osim ako je napajanje isključeno ili ako je
poznato da područje nije opasno.
Vanjsko ožičenje: Sva vanjska komunikacijska ožičenja koja možete instalirati moraju biti
izvedena prema svim relevantnim električnim kodovima. U Sjedinjenim Državama ovo je
članak 800. Nacionalnog električnog kodeksa. Za detalje se obratite ovlaštenom
električaru.
Risque d'explosion. Ne débranchez pas l'équipement à moins que l'alimentation n'ait été
coupée ou que la zone ne soit pas dangereuse.
Câblage externe : Tout câblage de communication externe que vous pouvez installer doit
être conforme à tous les codes électriques pertinents. Aux États-Unis, il s'agit de l'article
800 du National Electrical Code. Contactez un électricien agréé pour plus de détails.
Ne travaillez pas sur votre câblage téléphonique si vous portez un stimulateur cardiaque.
Ne touchez pas les câbles téléphoniques non isolés en cas de risque de foudre !
Κίνδυνος έκρηξης. Μην αποσυνδέετε τον εξοπλισμό εκτός εάν έχει απενεργοποιηθεί η
τροφοδοσία ή είναι γνωστό ότι η περιοχή δεν είναι επικίνδυνη.
Μην εργάζεστε στην καλωδίωση του τηλεφώνου σας εάν φοράτε βηματοδότη.
Pericolo di esplosione. Non scollegare l'apparecchiatura a meno che l'alimentazione non sia
stata disattivata o che l'area non sia nota come non pericolosa.
Sprādziena briesmas. Neatvienojiet aprīkojumu, ja vien barošana nav izslēgta vai ir zināms,
ka apkārtne nav bīstama.
Ārējā elektroinstalācija: jebkura ārējo sakaru elektroinstalācija, kuru jūs varat uzstādīt, ir
jābūvē atbilstoši visiem attiecīgajiem elektrības kodeksiem. Amerikas Savienotajās Valstīs
tas ir Nacionālā elektrības kodeksa 800. pants. Lai iegūtu sīkāku informāciju, sazinieties ar
licencētu elektriķi.
Sprogimo pavojus. Neatjunkite įrangos, nebent išjungtas maitinimas arba žinoma, kad
vietovė nėra pavojinga.
Išoriniai laidai: bet kokie išoriniai ryšiai, kuriuos galite įdiegti, turi būti pastatyti pagal visus
atitinkamus elektros kodeksus. Jungtinėse Valstijose tai yra Nacionalinio elektros kodekso
800 straipsnis. Norėdami gauti daugiau informacijos, susisiekite su licencijuotu elektriku.
Zagrożenie wybuchem. Nie odłączaj sprzętu, chyba że zostało wyłączone zasilanie lub
obszar nie jest niebezpieczny.
Risco de explosão. Não desconecte o equipamento a menos que a alimentação tenha sido
desligada ou a área seja conhecida como não perigosa.
Fiação externa: Qualquer fiação de comunicação externa que você possa instalar precisa
ser construída de acordo com todos os códigos elétricos relevantes. Nos Estados Unidos,
este é o Artigo 800 do National Electrical Code. Entre em contato com um eletricista
licenciado para obter detalhes.
Zunanje ožičenje: Kakršno koli ožičenje zunanjih komunikacij, ki ga lahko namestite, mora
biti sestavljeno po vseh ustreznih električnih kodah. V Združenih državah je to člen 800, ki
velja za Nacionalni električni zakonik. Za podrobnosti se obrnite na pooblaščenega
električarja.
Cableado externo: Cualquier cableado de comunicaciones externo que pueda instalar debe
estar construido de acuerdo con todos los códigos eléctricos relevantes. En los Estados
Unidos, este es el artículo 800 del Código Eléctrico Nacional. Comuníquese con un
electricista autorizado para obtener más detalles.
¡No toque el cableado telefónico sin aislamiento si es probable que se produzcan rayos!
Ethernet LEDs
Switch settings
Function 1 2 3 4
EIA-232 Up Down Down Down
EIA-422/485 full-duplex Down Down Down If up, termination.
If down, no
EIA-485 half-duplex Down Down Up termination
RJ-45 pinouts