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Vodafone Business
Surveillance
User Guide
1
Vodafone Business Surveillance – IP200 Installation User Guide
Contents
1. Introduction 4
What is in the box? 4
Safety Notes 4
Setting up the encoder 5
7. User Accounts 23
Managing Server-wide Administrators 23
Managing domain users 23
User details page 24
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CE COMPLIANCE STATEMENT 32
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1. Introduction
This document will help set up and configure HD-IP200, allowing it to record
and be viewable remotely from a Vodafone Business Surveillance Server.
This Setup Guide explains how the web interface is used in preparing a device for operation.
Many of the key settings (such as picture settings or bandwidths) and functions (such as camera PTZ
control or archive playback) can be accessed remotely over-the-air without the need for any local
interaction with the device. This makes it extremely simple to use over time.
Before proceeding with the installation and setup of your HD-IP200 unit, please ensure that you check the
package contents listed below, refer to the installation notes on the next page and consult the Quick Start
Guide that was supplied with your unit for step-by-step instructions on preparing hardware and software
components.
To operate this device you will need to set up, or have access to, the following architecture and access the
to a Vodafone Business Surveillance Server, with an account created for the encoder to use.
SSD
Safety Notes
The Vodafone Business Surveillance Encoder has been designed for use in indoor environments. It can
operate in temperatures from 0˚C to +50˚C whilst powered from 12V DC.
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All deployments of an HD-IP200 encoder unit should ensure that the device is not
mounted:
Within explosive zones
Within 0.5m of a powered transmitter and/or receiver antenna
Within the engine bay/compartment of a vehicle
Within 1m of a vehicle fuel fill point (direct line of sight)
WARNING: The HD-IP200 Encoder has been designed to operate from a 12V DC supply. Do not
connect it directly to mains power outlet. Use the AC/DC adapter supplied with the unit.
With the encoder unpacked and all of the physical setup complete it is time to set up the encoder so that it
is available on the Vodafone Business Surveillance Server for viewing.
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Device connectors
The HD-IP200 features integral TVI streaming using an internal 4G modem or wired LAN, and archiving onto
external SSD/HDD. The device supports the connection of one camera. Connectors for the HD-IP200 are
shown below.
1 6
7
3 9
4 8
2
5
3 Power input connector (12 DC) 8 LAN port (for configuration, communication and
accessing IP cameras)
4 USB 3.0 ports - for configuration, external USB 9 Anti-theft locking slot.
storage, Wi-Fi and additional modem support.
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Connecting IP cameras
The HD-IP200 allows for connection of one IP camera via the ethernet port located on the front of the
unit. The camera should be connected to the device using standard Ethernet cable.
Refer to Section 5 for details on configuring the Ethernet ports and IP cameras to work together.
Storage medium
The HD-IP200 can record video to an external USB storage device. For further details on how to properly
prepare a recording disk refer to Section 5.
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2. On the PC open the IPv4 network configuration page for the PC’s Ethernet port.
(If necessary refer to these instructions: http://alturl.com/m7zr7)
3. Select the Use the following IP address radio button and enter these settings in the following
two fields:
IP address: 192.168.X.2 (where X is taken from the IP Address of the selected port in Step
1)
Subnet mask: 255.255.255.0 and then
click OK to apply.
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The default password is encoder name. (as included in the device kit / quick
start guide)
The dashboard presents the status of the encoder, showing red-crosses where
an issue requires attention, or a green tick to indicate that section of encoder
configuration is operating correctly. The encoder will also display a help tip if
any crucial encoder settings are still blank and require configuration.
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Comms Technology – certain modems can work in either GSM or CDMA mode
LAN connection It is possible, on a per-LAN port basis, to set either DHCP (for connection to a
larger network) or a static configuration (usually for direct-connection to a
camera).
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The Server Settings page will display the current settings being
used to connect to the server, and the status of the connection.
To edit the server connection settings, use the Change server settings menu option and enter the details
above.
Encoder will be configured to connect to Vodafone Business Surveillance Server via Encrypted (Online
Verification) mode.
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Who is it for? Users with new Axis, Bosch or Canon Users of a compatible camera who have
cameras who are directly connecting configured the camera to be on the same
the camera to the encoder network subnet as their encoder
Compatibility Axis, Bosch and Canon cameras on the Any named camera on the camera compatibility
compatibility list list
Prerequisites - Camera must have default IP Address - Encoder LAN port in use can either be set to
and default admin password set. static IP for direct connection or configured to
connect to a LAN network.
- Camera must be connected directly to
the device. - Camera must be pre-configured with an IP
Address that can be accessed by the encoder
- The LAN port configured for use on the
(usually on the same sub-net)
Series device must be set for Static IP.
As the IP200s do not have an analogue input, an analogue to digital converter/encoder is needed, if a
customer requires them to be connected to an analogue camera. Axis Single Channel Encoder is the
recommended converter for this solution. They can be powered over Ethernet or with an additional power
source.
IP200 only has two camera drivers; ONVIF or RTSP, and only H.264 is supported. Please ref to Appendix B for Camera
troubleshooting guides.
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The encoder will search all enabled network interfaces for IP cameras
and display a list of all cameras available.
To select a camera, click on its entry in the list.
This will then prompt for:
A friendly name that Vodafone Business Surveillance should use
to refer to this camera
The login details of the camera (required for most cameras)
Whether to allow Vodafone Business Surveillance Client to
access the camera’s web interface via SecureConnect
Once entered the camera should now be added to the encoder’s list of
video feeds.
If the desired camera is not listed in the discovered cameras, it may still be possible to add the camera, either
by reconfiguring the camera/encoder’s network settings to match or by adding the camera manually.
Appendix offers some advice and trouble-shooting tips if required.
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Note: The maximum supported capacity on an internal or external hard drive is 2TB. It is possible to use
larger drives, but they must be formatted by the encoder and the
recording space will be reduced to 2TB.
The Recording Storage page will list all available recording locations.
If multiple locations are available, the encoder will pool the locations to
increase the available storage duration.
The Storage Settings menu option can be used to configure various aspects of
the recording. For security reasons, it is possible to enable/disable individual
types of recording devices (or to turn off recording entirely).
When all storage devices become full it is possible to either:
Overwrite oldest recordings (default)
Stop recording
When stop recording is selected the encoder will start to send out notifications
when each disk starts to become full (the threshold is configurable).
To view the settings and status of a recording location select it from the list.
As well as showing the status of the device (including how full it is) it also allows the user to format the
drive, or safely eject the drive from the encoder.
Users wishing to use a NAS drive will require the Windows file share information:
The IP Address of the NAS (e.g. 192.168.10.12)
The name of the share (e.g. share)
The username/password to connect to the NAS
Recording drives can also be speed tested to determine if the storage device is fast enough for recording
purposes.
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Role
Contains one or more permissions from the following…
Server permissions Account management Encoder usage
(Server-wide administrators only)
Viewing client permissions
Domain management
19 permissions
3 permissions
Accessing edge recordings
User role management Manage group accounts
4 permissions
3 permissions 3 permissions
Configure streaming
Server configuration Manage encoder accounts
parameters
8 permissions 4 permissions
3 permissions
Backup/restore database Manage user accounts
Encoder configuration
3 permissions 7 permissions
11 permissions
Encoder firmware
Encoder maintenance
2 permissions
2 permissions
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Standard User - – Users within the Customer organisation performing standard tasks. All
permissions within Encoder usage (except Encoder configuration and Encoder maintenance)
Vodafone Administrator- System control by Vodafone and (or) 3rd party agents.
Note: Creating new roles in the platform is restricted to server administrator roles and not recommended
without product owner approval.
Can perform any Encoder Can perform any Encoder All Encoder usage permissions
Vodafone usage permission on… usage permission on… on…
Administrator
any encoder on the server any encoder in the domain the specified group/encoder
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Can perform any viewer Can perform any viewer Can perform any viewer
Standard permission on… permission on… permission on…
User
any encoder on the server any encoder in the domain the specified group/encoder
When to use: There is a requirement to either provide a user the ability to configure/monitor the server or
provide the user with a level of access to all domains, and groups/encoders/users within each domain.
Users with a server-wide role do not exist within any domain and can be viewed by selecting the Server
Administrators button on the server home page.
This will display a list of Server Administrators, including the default Administrator account. To view an
existing user’s details, including their assigned role, click on their name. To create a new user with a server-
wide role use the Create user menu option and enter a name and password – this will then display the
new user’s details.
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When to use: There is a requirement to provide a user, within a specific domain, a level of access (for example
account management) to all groups/encoders/users within that domain.
This will open the Manage user roles page which will display the user’s
existing roles.
The bottom section of the page lists all the roles available on the system,
which can be assigned to the user by using the plus icon.
The middle section of the page lists the roles assigned to the user. To
remove a role, use the delete icon.
To view the permissions a role will grant, click on the role’s icon. This will
display a summary of the role, where it is possible to drill down into each
role’s categories and the individual permissions within.
It is possible to assign multiple roles to a user, which creates an additive
effect granting the user all the permissions contained within each role.
When to use: There is a requirement to provide a user a level of encoder access to a specific group of encoders
within a specific domain.
This is the preferred method of assigning roles and permissions for users who predominately
configure or view video from encoders, as it limits access to only the encoders contained within
the group.
Step 1 - If necessary, create the user and encoder accounts for the encoders/users.
Step 2 - From the domain’s homepage select the Groups icon to display a list of groups within the domain.
Either select an existing group, or use the Create group menu option and enter a name and description –
this will then display the new group’s details.
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Step 4 – Use the Add user to group menu option and select the user.
It is possible to assign multiple roles to a user, which creates an additive effect granting the user all the
permissions (applicable to encoders) contained within each role.
Repeat Step 4 to add each user to the group.
When to use: There is a requirement to provide a user a level of encoder access to an individual encoder
within a specific domain.
While it is possible to provide access to individual encoders it is the least flexible method of
managing roles. Using groups to manage roles allows for easier ongoing management of users
and encoders.
Step 1 - From the domain’s homepage select the Encoders icon to display a list of encoders within the
domain. Either select an existing encoder, or use the Create encoder menu option and enter a name and
password – this will then display the new encoder’s details.
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7. User Accounts
Vodafone Business Surveillance Server employs strict security rules, ensuring that before any user can
connect to the server they have the appropriate login credentials to the server - there is no concept of
guest or anonymous usage within Vodafone Business Surveillance. Once created a user account can then
be granted a level of access (e.g. a specific domain) and permissions to access resources within that level
(e.g. Encoder Administrator).
There are two kinds of users:
Server-wide Administrators
These users have server-wide access, and if given the appropriate role, can perform:
o Server administration and configuration
o Domain management
o Group, Encoder and User Account Management
o Encoder configuration
Domain Users
These users have specific access within a domain, and if given the appropriate role, can perform:
o Group, Encoder and User Account Management
o Encoder configuration
Given the server-wide access granted, in normal operation it would be expected to create a limited number
of Server Administrators. Normal users should be created within a domain, and only granted access to the
required encoders or account management permissions.
Tip: The ability to quickly create multiple user accounts using the Create multiple users function. It is possible to
either specify a single password to use with all supplied usernames, or to individually specify a unique password for
every user. Each user can also be created with a chosen role – if selected each user is assigned the same role on a
server/domain-wide basis.
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Push notifications
A user with an iOS or Android device who connects to the
server using Vodafone Business Surveillance Client will
automatically be registered for push notifications on that
device. Selecting the Push notifications icon will display
every device registered to receive notifications for that
user – the device will continue to receive notifications for
as long as the app is installed.
Un-tick devices to disable devices if required – for example
if the user has changed or lost a particular device.
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SecureConnect
SecureConnect is a feature that allows IP cameras, video analytics and other edge devices to be remotely
configured and controlled using the secure Vodafone Business Surveillance architecture. This allows a
remote user to operate IP devices using Vodafone Business Surveillance Client.
The most common use case is to access the configuration web pages of attached IP cameras – and the
encoder can automatically add a SecureConnect channel for each camera when adding the camera to the
encoder.
The SecureConnect page displays all configured SecureConnect channels on the encoder, allowing the
user to add/edit/delete entries. Additionally, the user can decide how much of the configured streaming
bandwidth can be used by all SecureConnect users combined – the higher the bandwidth ratio, the lower
the amount of remaining bandwidth for video transmission.
For more information on SecureConnect please refer to the Knowledge Base Article: Using
SecureConnect to access remote devices.
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Surveillance optimises its transmission to the characteristics of the bearer that it is being used to maximise
performance.
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Camera PTZ
Manufacturer Model H.264 PTZ Focus Iris
Firmware Preset
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FCC COMPLIANCE
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with instructions, may cause harmful interference to radio communications. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected
The Vodafone Business Surveillance HD-IP200 unit may contain a radio module that has been FCC Approved for fixed and mobile applications (FCC
ID: N7NMC7455 Contains transmitter module IC: 2417C-MC7455 where 2417C-MC73542417C-MC7355 is the module’s certification number).
FCC Warning: changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the
equipment.
To meet the FCC’s RF exposure rules and regulations:
The use of a non-shielded interface cable with the Vodafone Business Surveillance HD-IP200 Encoder device is prohibited
The antenna(s) used with the Vodafone Business Surveillance HD-IP200 unit must be installed to provide a separation distance of at least 20cm
(8 inches) from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter
The antenna(s) used with the Vodafone Business Surveillance HD-IP200 unit the antenna gain, including cable loss, must not exceed 6 dBi at 700
MHz, 850 MHz, 1700 MHz and 1900 MHz; 9 dBi at 2500/2600 MHz; and 1 dBi at 2300 MHz, as defined in 2.1091 for satisfying RF exposure
compliance.
The Vodafone Business Surveillance HD-IP200 unit shall only be used for fixed and mobile applications.
CE COMPLIANCE STATEMENT
The Vodafone Business Surveillance HD-IP200 Encoder complies with the following European Union Directives:
Low Voltage Directive LVD 2014/35/EU (Standards: EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013)
Electromagnetic Compatibility EMC 2014/30/EU Annex II (Standards: EN 55032:2015, EN 61000-3-2: 2014, EN 61000-3-3: 2013, EN 55024:
2010+A1: 2015)
The Encoder contains a radio module that has been approved for integration into fixed and mobile applications. In order to satisfy the requirements for
integrating the radio module the unit is compliant with the following standards:
Radio Spectrum, Standard: EN 301 908-1, EN 301 908-2 V6.2.1, EN 301 908-13 V6.2.1
Electromagnetic Compatibility EMC 2014/30/EU Annex II (Standards: EN 55032:2015, EN 61000-3-2: 2014, EN 61000-3-3: 2013, EN 55024:
2010+A1: 2015)
Low Voltage Directive LVD 2014/35/EU (Standards: EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013)
The use of this product may be dangerous and has to be avoided in the following areas:
Where it can interfere with other electronic devices in environments such as hospitals, airports, aircraft, etc.
Where there is risk of explosion such as gasoline stations, oil refineries, etc.
It is responsibility of the user to enforce the country regulations and specific environment regulations.
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www.vodafone.com/business
Vodafone Group 2020. This document is issued by Vodafone in confidence and is not to be reproduced in whole or
in part without the prior written permission of Vodafone. Vodafone and the Vodafone logos are trademarks of the
Vodafone Group. Other product and company names mentioned herein may be the trademarks of their respective
owners. The information contained in this publication is correct at time of going to print. Such information may be
subject to change, and services may be modified supplemented or withdrawn by Vodafone without prior notice. All
services are subject to terms and conditions, copies of which may
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