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Will human managers and leaders always be necessary?

To respond to the question: Will human managers and leaders be required indefinitely?

Our group 3 will consider the importance of the human factor as an important quality in work
that only human leaders can bring in particularly two dimensions that will shape the future of
leadership: context, collective process, and progress measurement. Simultaneously, we will
highlight AI's shortcomings in leadership when dealing with human situations.

Context for leadership

According to Artificial Intelligence: While businesses have been focusing on how technology
can automate employee work, it may also be utilised to replace managerial tasks. At the
most extreme, new technologies have the ability to replace up to 69 percent of managerial
responsibilities, such as assigning work and boosting productivity, by 2024.

According to an AI pioneer, AI will displace 40% of occupations within 15 years, and the
World Economic Forum believes that while technology would eliminate 85 million jobs, it will
create another 97 million. Despite the fact that artificial intelligence and technology are
easing repetitive jobs in warehouses, factories, and back offices, the value of human,
interpersonal, and compassionate work is projected to rise. The drive to connect with people
will triumph over the impulse to save money. Instead of killing jobs, AI can assist present
employees in taking on new tasks, implying that leaders will continue to play an essential, if
not more vital, role in the future.

According to De Cremer, AI will never have “a soul” and it cannot replace human leadership
qualities that let people be creative and have different perspectives. Leadership is required
to guide the development and applications of AI in ways that best serve the needs of
humans. “The job of the future may well be [that of] a philosopher who understands
technology, what it means to our human identity, and what it means for the kind of society
we would like to see,” he noted.

Collective process

The optimization of AI

By embracing what AI has to offer, leaders may set an example for others in their business.
They may devote more time to strategic projects, enhancing the company's resilience, and
even working with workers one-on-one to help them improve their abilities by automating
activities. This not only provides for improved efficiency and growth, but also for deeper
relationships and insights, which may assist leaders in realising their workforce's full
potential.

Changing the workforce's focus

Leaders in the era of AI must be more powerful than ever before, and able to address the
worries of a workforce fearful of being replaced by computers. Leading employees through
upskilling, reselling, and implementing new technologies may help alleviate and minimise
such worries, allowing the workforce to shift from a reactive to a proactive stance. You may
foster emotions of personal worth and value in your team by recognizing capabilities and
helping employees build on them to develop their own new positions within the firm. As a
result, the workforce is stronger and more future-ready, continually reinventing itself to meet
new challenges.

Qualities AI Can’t Mimic

Finally, human leaders have a significant edge over artificial intelligence in some key areas
that make them indispensable to your organisation.

According to the Human Capital Leadership Institute, only human leaders can appropriately
leverage:
Creativity: While AI may find the most logical solution to a problem, it may not be the
best solution. Creative leaders who use their intuition and creativity to solve problems
find better solutions, partly because they have the compassion to understand how
their decisions affect others in the company.

Human Touch: While AI is perfectly capable of answering questions with a yes or no


answer (or a fixed fact regardless of context), variable problems may still require a
human connection to resolve. An employee with a general benefit question may be
able to navigate an AI-powered dashboard with ease. An employee seeking
information about a specific exception will frequently require more personalized
attention from a leader who possesses both knowledge and authority.

Motivation from Mission & Vision: Human values are becoming more important as
work becomes more automated. According to a recent study, mission-driven
employees are 30% more likely to advance to high-level positions and 54% more
likely to stay with a company for 5 years or more. Employees are inspired and
motivated by mission and vision, which cannot be replicated by machines.

Enthusiastic: Enthusiasm is contagious. An enthusiastic human leader will energise


and motivate their team by increasing enthusiasm and excitement through the work
environment.

Empathy: This is the most important skill that allows you to get the most out of your
nonverbal communication skills. Needless to say, AI can never replace both features.
The ability to control one's mind comes second. This is the ability to help members of
an organization suffering from interpersonal relationships and other challenges to
heal and is based on counseling. The Business Empathy Survey, conducted by Ernst
& Young LLP, surveyed more than 1,000 leaders and employees in the United
States. Approximately 54% of employees say they have retired in the past because
their employer was worried about work or personal life issues. In an emerging and
highly knowledgeable society, both types of talent that cannot be replaced by AI are
important to workplace managers and leaders.

Solve the incident: The future has a lot of variables and the flexibility in a human
leader's mind can deftly transform and handle problems in all circumstances. While
robots are only programmed to solve pre-established problems.
As a result, the human factor is inseparable in the workplace, particularly in the leadership
process. As a result, my team concludes, based on the ideas presented above, that AI will
not replace more effective leadership than humans.

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