GROUP ASSIGNMENT COVER SHEET

STUDENT DETAILS

Student name: Ngo Tran Thuy Duong Student ID number: 31211026257

Student name: Quach Ngoc Huong Student ID number: 31211026980

Student name: Nguyen Tuyet Lan Anh Student ID number: 31211022099

Student name: Lam Quoc Huy Student ID number: 31211026374

Student name: Nguyen Tuan Khai Student ID number: 31211022076

UNIT AND TUTORIAL DETAILS

Unit name: Marketing Research Unit number: MR-DH47ISB-6

Tutorial/Lecture: Class day and time:
Lecturer or Tutor name: Vi Tran

ASSIGNMENT DETAILS

Title: Group 1 - MR 6 - Assignment 1

Length: Due date: 06/06/2022 Date submitted: 06/06/2022

DECLARATION
I hold a copy of this assignment if the original is lost or damaged.
I hereby certify that no part of this assignment or product has been copied from any other student’s work or from
any other source except where due acknowledgement is made in the assignment.
I hereby certify that no part of this assignment or product has been submitted by me in another (previous or
current) assessment, except where appropriately referenced, and with prior permission from the Lecturer /
Tutor / Unit Coordinator for this unit.
No part of the assignment/product has been written/ produced for me by any other person except where
collaboration has been authorised by the Lecturer / Tutor /Unit Coordinator concerned.
I am aware that this work may be reproduced and submitted to plagiarism detection software programs for the
purpose of detecting possible plagiarism (which may retain a copy on its database for future plagiarism
checking).

Student’s signature: Ngo Tran Thuy Duong

Student’s signature: Quach Ngoc Huong
Student’s signature: Nguyen Tuyet Lan Anh
Student’s signature: Lam Quoc Huy
Student’s signature: Nguyen Tuan Khai
Note: An examiner or lecturer / tutor has the right to not mark this assignment if the above declaration has not been
signed.

Internship and Motivation toward Students' Career Path

Nguyễn Minh Phương

Student ID: 31211023875

Ngô Kim Ngân

Student ID: 31211022263

Lâm Quốc Huy

Student ID: 31211026374

Huỳnh Tấn Hoàng Phi

Student ID: 31211024393

Hoàng Minh Quang

Student ID:31211023045

Nguyễn Lưu Khánh Linh

Student ID: 31211025311

August 10th, 2022

Organizational Behavior
Lecturer: Gareth Craze
Class: OB-DH47ISB-1
 Table of content

INTRODUCTION 3
Background of the report 3
The significance of the report 3
The problem statement 3
Research objectives 4
Research questions 4
Scope and limitations of the research 5
Scope: 5
Limitation 5
OVERVIEW OF COMPANY 5
LITERATURE REVIEW OF KEY CONCEPTS 6
Internship & Career Path 6
Motivation 8
IV. SUMMARY OF METHODOLOGY USED 10
1. Method: 10
1.1 Secondary Data 10
1.2 In-depth Interview 10
1.3 Online Survey Form 11
2. Sample: 11
V. RESEARCH FINDINGS & APPLICATION OF KEY CONCEPTS TO
CHOSEN ORGANIZATION 11
Qualitative research: 11
1.1 Internship concept: 11
1.2 Motivation concept: 12
Quantitative research: 13
VI. CONCLUSION 15
VIII. APPENDIXES 20
 Internship and Motivation toward Students' Career Path

I. INTRODUCTION
1. Background of the report
When discussing what topic our team should choose, we came up with the unemantal
questions of why we are here, why we are doing this research, and how it contributes
to our ultimate life goals. To be more specific, we all agreed on the fact that internship
is the investment of business to develop their core human resources. Therefore, there
are new opportunities for undergraduates to engage in the labor environment early,
which is held by famous businesses such as Unilever, Néstle, Massan ... By the
research of Indeed Editorial Team (2021), they said that internships enable businesses
to invest in their own future success while also discovering new talent and future
leaders.

2. The significance of the report

Internship is a risky investment of business to develop in the long-term. Business
students are well-versed in theories and facts, but often lack the application skills
necessary to use that knowledge to solve problems. (Candy & Crebert, 1991).
Currently, the opportunities for students without any experience are opened
gradually from the small company to the famous company. There is a contract
situation between the pre and post the twenty-centuries.

3. The problem statement

We follow the concept of Organizational Behavior class with a motivation topic to
explore deeply the reason and phenomenon for not only students, but also for
businesses who consider opening the internship place for freshmen to students without
experiences. There are some issues we propose in this research:
(1)Currently, although students are increasingly accessing more and more practical
knowledge from schools, they have a strong desire to practice as early as the first year
of school.
(2) Although the business will cost a lot of money and time, they are constantly
opening internship opportunities to students without experience.
That is quite a big difference compared to the early 2000s. Because before that, most
of the students participating in the internship were final year students, to serve the
business internship for the school to be good. Karma. But nowadays, young people
tend to participate in internships, especially in big companies right from the first year.
This has created an increasingly competitive job market both domestically and
internationally.

4. Research objectives
To address this issue, we investigate the motivational theme that can foster a strong
relationship between students and businesses, resulting in the aforementioned
phenomena. All collection methods focus on utilizing both interns and businesses with
the following factors:
+ Internship perception
+ Internship satisfaction
+ What to expect from the internship period
That way, we can understand the background of the problem and find the core
problem to explain the difference above.

5. Research questions
With the above goal in mind, we arrived at a number of questions to delve deeper into
the problem:
+ Do early internships help students develop in ways other than just academics?
+ Do current students see internships as a job or as a chance to learn?
+ Is the internship a deciding factor in one's future career?
+ Is this an enterprise venture capital investment when opening so many trainee
positions?
+ How does the intern's relationship with the company affect the company's long-term
development?

6. Scope and limitations of the research

Scope:
Through two methods to approach the research, most participants in the quantitative
method are students who are from freshman to senior year with the needs of an
internship. Specifically, we have a contact with some members of the RSM - the
finance company to understand deeply about the internship in the company.

Limitation
The results of this study may be biased against the general market due to the small
number of survey participants. Furthermore, because the subject of this research is a
rather specific company specializing solely in the financial sector, the results do not
provide a more specific view for other fields, particularly popular industries. Beauty,
e-commerce, and so on are examples of variables.

II. OVERVIEW OF COMPANY

Having been established in July 2001, RSM has a sizable global network of locations
where experts in audit, tax, and consulting are located. They work together as a strong
team, combining their skills, expertise, and resources to develop a client-centric
strategy based on a full understanding of the client's industry. In this way, they instill
in their customers the self-assurance they require to succeed and realize their full
potential. RSM thinks that giving customers more is important. More understanding,
wisdom, and assurance.
In addition to their core services, their member businesses offer a wide range of
specialty services, such as wealth management, IT consulting, legal counseling,
forensic accounting, and human resource consulting. They work with a wide range of
clients, including top multinational firms that conduct business both internationally
and domestically in a number of industries and growth-oriented small businesses.

Senior experience, ideas, and insights - They think that each and every one of their
clients should have access to the priceless knowledge and business insight of their
most senior international specialists. You can always rely on the most recent thinking
from some of their industry's most reputable practitioners, whether you're a SME or a
multinational. They are happy to impart their knowledge to you and act quickly and
nimbly in order to provide you with all the necessary information and insights to face
each new problem (RSM Global, 2022).

III. LITERATURE REVIEW OF KEY CONCEPTS

1. Internship & Career Path

The internship is a period of intense skill development during which students are
pushed to make the crucial shift to more independent professional functioning
(Hambrick, Pimental, & Albano, 2009). Today, internships have become popular and
common since there are an increasing number of internships available for university
students and graduates. Specifically, most universities have a platform with a purpose
of aggregating essential information related to internships such as company name;
field; position; type of work (full-time, part-time or remote) so as to support their
students. Besides, various websites for job search offer internship opportunities for
undergraduates. Last but not least, internship programs from famous companies attract
many participants who are not only interested in developing their abilities but also top
students from different universities.

Besides, a career path is described as a progression of moves made over time, either
within or between businesses, where each move is motivated by a particular set of
circumstances (Inkson, 2004). These gradual actions lead to positions that are more
advantageous. A career path involves meaningful connections between jobs, where
such connections are motivated by an internal, subjective sense of logic (c.f.
Adamson, Doherty, & Viney, 1998; Cappellen & Janssens, 2005).

It is absolutely shown that experiential learning is helpful for students to reinforce

concepts and enable a transfer of learning and application when it is aligned with skill
development and curricular content. Prior to graduation, internships appear to offer
the student a win-win situation in the shape of practical, hands-on learning.

With the expansion of public higher education, graduates are facing more competition
in the job market. Students are aware that their degree does not guarantee them
employment and understand the importance of enhancing their credentials in order to
get a competitive edge (Roulin & Bangerter, 2013). Therefore, internships may no
longer be a cost-free alternative but rather a need for individuals hoping to succeed in
this cutthroat employment market. This usually comes from employers who
understand that graduates who possess both the theoretical knowledge and the
practical skills to supplement their learning can complete tasks more successfully and
efficiently, learn their profession more quickly, and perform better in both the
classroom and the workplace. As a result, the company can hire employees with more
assurance, and it may also give students more opportunity to advance quickly in their
careers and advance professionally (Stansible & Nash, 2016). Furthermore, Blair,
Millea, and Hammer (2004) have also demonstrated that individuals have more
opportunity to enter the sector at higher career levels when they combine both
practical skills and theoretical knowledge.

It is obvious that through an internship, students can put what they learn in the
classroom to use in the workplace. It gives students a sense of the working world and
a chance to advance their careers. By gaining practical skills through hands-on
experience and building relationships at work, students who engage in internship
programs can get a good sense of what it might be like to work for companies in the
field. Moreover, first impressions made during undergraduates' internships can have a
significant impact on how they perceive their career paths and how a student's
internship experience may influence future opinions and decisions about the industry.
(Kim & Park, 2012)

2. Motivation

Motivation is a force that might drive someone to pursue their goals (Harahap &
Khair, 2019). Motivation is also an awarding motif process that encourages people to
be working in such a way that the purpose of efficiently and effectively can be
achieved. (Priyono; et al., 2016)

Motivation includes two main categories: intrinsic and extrinsic motivation.

Specifically, something or a behavior that gives one a sense of personal fulfillment is
known as intrinsic motivation (Ryan and Deci, 2000). Intrinsic motivation, as further
defined by Ryan and Deci (2000), is a satisfying feeling one experiences when acting
out of personal interest or challenge. According to a study conducted by Bainbridge
(2015), even if a person does not enjoy a task, they may be extrinsically driven to do it
because they are working toward anticipated rewards. Extrinsic motivation is thus
described as a source of motivation that is external to an individual. Noticeably, both
intrinsic and extrinsic motivation have important influences on career path (Ng; et al.,
2017; Aivaloglou & Hermans, 2019).

However, the motivation for internships typically differs significantly from that of
other temporary jobs, with internships focused mostly on development and other
temporary jobs primarily focused on short-term financial rewards or freedom and
flexibility in the workplace (Guest et al., 2006; Parker et al., 2002).

There has been some research regarding the impact of students' internships on their
work motivation level. Hackman and Oldham (1980) established a model of factors
influencing general satisfaction and students’ work motivation level. Hackman and
Oldham (1980) came to the conclusion that not all employees will be motivated by
their jobs in a favorable way. The work characteristics-psychological link as well as
the psychological state-outcome relationships are both moderated by three particular
characteristics. The moderator variables are as stated in the model below, including
knowledge and skill to perform the work, growth needs strength and “context”
satisfaction such as pay, job security, coworkers and managers. According to
Hackman and Oldham, these three moderators will determine the relationship between
job characteristics and psychological states, and the relationship between states and
outcomes. For example, if the job characteristics are good, that employee will be more
likely to experience higher psychological states, especially when the moderator
variables are high.

According to a fundamental proposition of the theory (see appendix C), positive

feelings are correlated with excellent performance, while negative feelings are
correlated with poor performance. However, this is not actually true but based on the
motivating potential of a job. Feelings and level of motivation of a person will not be
changed by how well they perform if a job has low motivating potential, which will
lead to low outcomes. On the other hand, if a work has a great potential for
motivation, good performance will be reinforcing and poor performance would
produce unfavorable emotions. People that are competent to perform well and have
strong moderator factors will experience happy emotions as a result of their work
activities in high motivating potential jobs (Psikologi & Nomor, 1997).

Although it is acknowledged that interns approach work differently because the

experiences are seasonal or brief, their need for fulfillment and intrinsic drive from
their work does not change (Lee-Ross, 1995). Therefore, it is crucial for internships to
be planned in a way that includes components that bring value and relevance to the
learning experience in order to boost intrinsic motivation and satisfaction outcomes
from this experiential learning process (Hackman & Oldham, 1975).

Even though there is a significant amount of literature on the topic of internships and
some intriguing research questions about students' career perceptions have been
posed, little empirical research has examined the potential influences that internships
may have on students' motivation towards their career path. Therefore, this project
aims to explore how internship opportunities and experience affects students’
motivation toward their career path as well as whether the sooner students have the
opportunity to intern, the better for their career development.

IV. SUMMARY OF METHODOLOGY USED

We use several methods to thoroughly comprehend the basic situation, then compare
and gather research results. Particularly, there is secondary data, in-depth interviews,
and surveys. Secondary data is used to research for the basic foundation knowledge
and the context. Qualitative research is used with the aim of understanding deeply
about a participant's viewpoint of internship, behavior and factors that affect their
decisions to have such behavior. Quantitative research is conducted to give out the
numbers, proportion and the trends in most participants' mindset to make the final
conclusion.

1. Method:

1.1 Secondary Data

This project first begins with the collection of secondary data analysis. This method
benefits this research by giving immediate answers to the study issued for a sizable
sample size or the monitoring of subjects over an extended period of time (Doolan
DM, Froelicher ES, 2009).
Particularly in this research paper, the aim that we chose secondary data is to find the
overview situation and gave a brief understanding about internship as well as career
path.

1.2 In-depth Interview

To conduct qualitative research, in-depth interviews are chosen by using a 15- open
ended -question questionnaire asking 4 employees of RSM. Section 1 is about the
participant’s viewpoint on internship and some basic information related to their
internship. Section 2 is about the interviewee’s motivation to go and continue the
internship period at their workplace. Section 3 is to conclude about the effect of
internship on their decision to continue the job. All personal information of our
participants is used for the research purpose only.

1.3 Online Survey Form

We have sent a 26-question questionnaire to 20 participants including students and

graduated students who had, have been and will go for internships. The questionnaire
included multiple-choice, yes/no, and satisfaction questions, asking about
demographic information, motivation, job satisfaction and outcome after the
internship.

After collecting 20 responses, we describe and summarize the statistical data points
illustrated by pie and bar graphs in the results from Google Forms response.

2. Sample:

The selected subjects are university students and graduated students aged from 18 to
26. Using qualitative techniques, in-depth interviews with 4 interviewees including
former and current RSM interns were conducted. For quantitative research, online
survey forms were created by Google Forms and sent to 20 participants with the
demographic information above via social media message.

V. RESEARCH FINDINGS & APPLICATION OF KEY CONCEPTS TO

CHOSEN ORGANIZATION

1. Qualitative research:

1.1 Internship concept:

In general, the majority of interviewees agreed that one of the things that makes them
choose this job is because of the suitability to the major they studied and hence, the
internship position matched with their expectation. In fact, most of them chose to
work as an intern in 3rd or 4th year university in order to be exposed to real work,
learn more, and partly because it helps them complete their graduation thesis. As a
result, they used to have many great opportunities to work as an intern for 2-3
different companies which helps them have more perspectives on the internship.

1.2 Motivation concept:

In general, as an intern, respondents stated that internship is a great opportunity and

necessary for college students to gain experience, exposure to a professional
environment and practice critical skills which then could help them know which job is
suitable in the future. One said that: “Intern is an opportunity for students to practice
at companies and businesses with the aim of exposure to the real working
environment, practice skills and learn work experience. From there, we gain
experience as well as apply what we have learned in practice, familiarize ourselves
with the professional environment”. In the case of an RSM company, they are always
given the best working conditions by the company with working tools, training
courses as well as a comfortable and flexible working schedule that makes them enjoy
working as an intern at this company which is consistent with the flexible working
arrangement concept. Moreover, it has been proved to promote a healthy work-life
balance, which lowers stress and improves wellbeing for employees while lowering
absenteeism and employee turnover for the company (Austin-Egole, 2020).

Furthermore, more than half of the interviewees considered salary as important but not
decisive factors affecting their motivation to work at this company, one implied that:
“Salary was seen as a small motivation to make them feel like contributing to the
company”. Besides, there are many other factors such as working environment,
employee benefits, job promotion, experience, etc…are important driving forces that
help them make the decision to choose a job which can be applied to the second
assumption of self-determination theory. Research has shown that self-determination
theory has a strong connection with not only job satisfaction but also employee’s
performance and productivity (Deci, 2017). Hence, it is matched with both extrinsic
and intrinsic motivators concepts which is proven in a finding that both of them would
increase job engagement. However, as time goes by, although extrinsic motivation did
not positively affect job engagement in the very beginning, it would be gradually
strengthened. In contrast, intrinsic motivation would gradually weaken though it was
the main driving force that motivated new employees when they entered new jobs and
had a positive impact on job engagement (Miao, 2020). However, intrinsic motivation
is demonstrated in research to have a positive effect on career path selection (Ng,
2017) .

During the working process, new projects, meetings and parties with colleagues are
the things that make them feel motivated and not too bored with their work but their
work is rarely re-designed as a concept. With respect to the goal setting, most of them
had the goal of being an official employee at the company and they all achieved their
goals by knowing exactly what they need to do to get the result which is similar to the
learning-oriented approach concept, besides they are even open to flexibly changing
for other goals in the future. One of them stated that: “Before being an intern, I set
goals about what I had to get and concretized it with action. After a period of time, I
have achieved my goals and then have a new goal to work in the environment of the
company where I am an intern”. Overall, after going through questions about
company, they all considered that the internship is very important in the future career
orientation because it not only helps them have a broader view of the field of study,
but also helps them know exactly their strengths and weaknesses to improve and on
the right track for the future and what people will definitely have during internship
will be practical knowledge and experience. In conclusion, being an intern in RSM
company, they will continue to pursue this career because they have a deeper insight
into the industry, understand the nature of the work and know what they need to
develop more on the career path.

2. Quantitative research:

After conducting a survey with 20 responses, we gain more knowledge about

internship trainees’ motivation, as well as their job satisfaction and career paths.
Internships get the chance to learn about different industries' jobs, determine their
overall preferences in terms of employment, and refine their professional interests
through internships. (Carl P. Maertz, Philipp A. Stoeberl, & Jill Marks, 2014). In fact,
about 50% of respondents show that the experience and skills received are the
motivation for them to participate in this internship. (see appendix A)

“Internship programs may support businesses or employers to find the right candidates
for the jobs at hand” (Ilias Kapareliotis, Katerina Voutsina, & Athanasios Patsiotis,
2019). Most of the respondents want more opportunities to experience finding the
appropriate job for themselves, 70%. Thus, they believe that early internships will be
advantageous for career development. (see appendix B)

Responders receive a lot of company support in work as well as in life, such as office
equipment, flexible schedule, training, and expanding networking through bonding
sessions. Besides, about 85 percent of respondents claim that maturity is the factor
that makes them feel satisfied in their job. Meanwhile, the percentage of respondents
who are dissatisfied with the companies’ policies makes up 35 percent. This reveals
the application of the Two-Factors theory. The main motivation factors are the
regulation of the companies, while maturity and responsibility are the two major
motivator factors in the internship. (see appendix C, D)

Most respondents aim to gain more skills and experience (90%), Experience the real
working environment (80%), and experience whether the job is suitable for them
(65%). However, 50% of respondents show that they have just finished only a few
goals set and 30% of the respondents have not done their purpose in the internship.
According to the goal-setting theory, “the more difficult the goal, the higher the level
of performance”(Robbins & Judge, 2012). However, in these cases, employees are not
motivated enough to finish all of their goals when having an internship. (see appendix
E, F)
“ High achievers perform best when they perceive their probability of success as 0.5—
that is, a 50–50 chance” (Robbins & Judge, 2012). In fact, 65 percent of respondents
have high expectations for assigned jobs. This also shows an application of
expectancy theory that when workers believe their efforts will result in a favorable
performance review, they will be more encouraged to put forth a high level of effort.
(see appendix G)

Employee engagement is a participative technique that utilizes the opinions of the

workforce to strengthen their dedication to the success of the company (Robbins &
Judge, 2012). Through the survey, the proportion of responders who can participate in
the decision-making of the projects is about 70 percent. (see appendix H)

In addition to this, 60 percent of respondents think that the sooner they do an

internship, the better for them to have a good strategy for progressing their own
careers. Consequently, through all statistics, internships are motivated by many
aspects of the companies, thus this helps them to develop their career paths. (see
appendix J)

VI. CONCLUSION

Through our study, we find out that opening more and more internship chances takes
advantages for both business and students. About students, this situation allows
students to engage in the job market early with good business. Experienced with the
real economic events, it is useful for them to apply the knowledge which is learnt from
school and improve some professional skills through the working process. However,
they do not only focus on the salary but also the experiences and the directions in
companies can be received when working. Besides, company culture and policies are
important factors to build the loyalty of an internship, which can create the long-term
motivation to become an official member of the company.

But, in our research, we also found that there are many phenomena about the quick
quitting job of Gen Z ( Mark Hamrick, 2021). This can lead to some problems with
development of business in the long-term. To addressing this issues, we have some
recommendations for business:

** Because time was of the essence, we took the initiative to request that the company
allow internships to support many different departments so that I could interact with
many different responsibilities but with the same expertise. Moreover, in the last
month of their internship, we can divide responsibilities to small projects with the
direction of senior people, which can encourage interns to make decisions and
motivate the engagement of them with people in the company. This both shows the
company's trust in the intern and increases the trainee's desire to become an official
employee of the company.

**Since young people care more about the environment than money, the company
should implement more policies and recreational activities to provide opportunities for
both work and play. Employees will both increase the value of their own experience
and have a good environment to work and devote their best efforts through outings
with colleagues and intensive training sessions about finance.

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VIII. APPENDIXES

Appendix A:

Appendix B:

Appendix C:
Appendix D:

Appendix E:

Appendix F:
Appendix G:

Appendix H:

Appendix J:
Appendix K:

Appendix L:

Transcript
CODING
QUESTIONS
 INTERNSHIP
● Internship is a good
What do you think about the internship ? opportunity for students and
is very necessary for them to
R1: It is very good because it helps me to have chances to learn a lot of experience and
get the job and understand deepy about it. practice professional skills
that they have learned in
university.
● It is also a good opportunity
R2: Internship is an opportunity for students to practice at
to approach the professional
companies and businesses with the aim of contacting the
working environment and it
real working environment, practicing skills and learning
partly helps to know which
work experiences. From there, you can gain experience as
job is suitable in the future.
well as apply what you have learned in practice,
familiarize yourself with the professional environment.

R3: Internship is necessary for every college student, this

is an opportunity to help 4th year students get exposed to
the real working environment, find official job which is
suitable for them in the future.

R4: Joining an intern will help us learn more practical

experience and it also helps us to know which job we
would like and be more suitable before graduating from
college and starting a permanent job.

● About 3-4 months

How long have you worked as an intern ?

R1 & R2:4 months

R3 & R4:3 months

● About 2-3 companies

How many companies have you done internship ?

R1: 2 companies

R2: 2 companies

R3: 3 companies

R4: 2 companies
 ● Internship position matches
Is the position that you have or are currently expectations.
doing as a intern in the right position for your
desire ?

R1: Yes, of course.

R2: Yes because I researched the company and industry

before the interview and put a lot of effort into this desired
position.

R3: Yes, it’s exactly what I wanted.

R4: Yes because it was my goal when I was a freshman.

● It is suitable for majors.

What made you choose this job as an intern ?

R1: I feel right for the profession and suitable for me.
● It’s also because of
professional working
environment, colleges or the
R2: What made me choose this job is that it is suitable and work.
true to my major. Partly because I really like working in a
professional environment at this company.

R3: Working environment, my colleagues and the nature

of that work.

R4: I have more opportunities to work and practice with

the major that I am studying.
 ● Interviewees almost went to
From what year of university did you go to internship in the third or the
intership? Why did you choose intern at that final year of university.
time ?

R1: The 4th year because at this time, my schedule is not

too thick and I need graduation thesis.
● It is partly because they
complete the university
programm and they need to
have a graduation thesis.

R2: I worked as an intern in the third year. That period is

partly to meet the internship required by the university,
partly because I want to be exposed to the career that I am
aiming for, and see what I have learned in practice and ● They also want to have more
know how to get more office experience. practical experience of the
major they are studying to
better understand it.
R3: From year three because at that time I had basically
completed the study program and I need an intern job to
gain more experience.

R4: I join in internship in the fourth year in order to have

an internship report for my university and I also want to
experience before stepping out of college and starting to
look for a job.

MOTIVATION
 ● The company has supported
Do you receive a lot of support in work and life the working equipment,
from the company? If yes, can you share training course and a flexible
specifically what it is and how it motivates in your working schedule.
working process?

R1: I receive a lot of support from the company including

the company's laptop, regular training sessions and a very -> Could help the intern stay at their
comfortable work schedule that helps me always have best and make them feel motivated &
some space without being too stressed at work. excited at work.

R2: I have received support from the company such as:

Support for office computer equipment to work, training
before and after joining the job and it really helps me to
complete the work in the best way and understand more
about the work I need to do.

R3: The company has supported me with working

equipment, office environment as well as a very flexible
and non-binding work schedule and it helps me maintain
my motivation to work for quite a long time.

R4: When participating as an intern at RSM, everyone is

provided with the necessary equipment such as personal
laptops, stationery and training sessions to be able to meet
the job requirements. Besides, if you still have problems
with your school schedule or have a busy personal
schedule, you can ask for permission and adjust your
working time to make it more reasonable and effective. This
partly helps the interns feel less bored with their work and
more excited in each working day.
 ● Firstly, working environment
In your opinion, what factors influence the is the most important factor.
decision to choose a job ?

R1: Working environment & salary

● Secondly, career
opportunity, knowledge &
R2: experience, employee
● Working environment benefits are also some key
● Professional suitability factor to make a decision.
● Career opportunity for the future
● Salary & employee benefits

● Finally, salary is an
R3: Working environment & employee benefits
important but not decisive
factor.

R4:
● First, you have to like and learn about the job
yourself.
● The second is the benefits and knowledge that I
will learn while doing this job.
● The third is whether the salary is paid
commensurate with the job and whether the
working environment is suitable or not.
 ● They all do a paid internship
Are you a paid or unpaid internship ? Does this and salary partly affect
affect your decision to do an internship at this decision.
company?

R1: I do paid internships and I think salary is a necessary

factor but shouldn't be taken too seriously as a intern.
● It’s also depend on the
internship in what year of
university.
R2: I do a paid internship. The influence on our decision
to choose an intern depends on the time we choose to
practice. For example, in year 1 2 3 when we don't have
much experience and don't have much knowledge, being a
trainee is mainly important on what we learn and
experience. After going through one or two intern jobs,
then especially as a fourth year student, we already have
quite a bit of professional knowledge and a little
experience, the allowance is also an important issue. For
this company, I don't think salary is the deciding factor.

R3: I do a paid internship and I think the salary will have

a small influence on my decision to do an internship.

R4: I do a paid internship. Although salary is not a factor

for me to decide whether to do an internship or not, it will
also slightly affect the internship process at the company.
When you do a paid internship, you will feel that you
have contributed a little more to the company, you will
feel responsible and thereby try to do a better job.
 ● Working environment
Besides salary, what are other motivations for you ● Experience & skills
to be determined to do this job? ● Employee benefits
● Job promotion
R1: Working environment for me is also important
because working in a competitive and professional
environment could raise me to a new level very quickly.

R2: Working environment, experience and office skills

are the motivation for me to choose and do this job.

R3: I agree with the first two, in addition, employee

benefits are also an important factor to retain employees
of any company.

R4: I strongly agree with these opinion, addtionally, job

promotion is also a key motivator that affect the
employees a lot.

● New projects, attending

Normally, office jobs will be repetitive and quite meetings.
boring, so after a period of time at the company, is
there something new and interesting in your work
to create motivation ?
● Parties to relieve stress.

R1: I think being exposed to different projects is a bit less ● Being faced with different
boring and participating in meetings with colleges is an situations makes the work
interesting part. not too boring

R2: I think that partying with colleagues is what makes us

less bored at work and more connected.

R3: I don't think there are too many new things every day
because that's the nature of work.
R4: Although the job is a bit boring at first, but when you
work for a long time and have a deeper approach to the
work, you will encounter many different situations as well
as different customers. From there, the job requirements
will also be different and that would make us feel more
motivated.

● As fresh graduates, most of

What do you expect to receive from the company them want to be assessed
after the internship? well to graduate from
university and get good
results in the thesis.

R1: I just want to become an official employees.

● Moreover, their aspiration is
to be accepted as an official
employee of the company, to
R2: After the internship, in addition to the experience and
learn a lot of useful
skills I have learned from my colleges, I also want to be
experience and knowledge
given the opportunity to become a full-time employee by
from the company or at least
the company or at least be introduced by the company to
to be introduced to another
work in other organization.
workplace by the company.

R3: Except for the experience I have gained and some

professional knowledge I have learnt, I want to receive an
unbiased evaluation of myself from the company and if
possible, I would like to become a full-time employee.

R4: I hope to have a good evaluation for my thesis and

continue to work and stick with the company for a long
time.

● Most of them have the goal

Did you set any specific goals before the of becoming full-time
internship? What is that? After a period of employees and gain a lot of
internship, have you achieved those goals and had specialized knowledge and
new goals? experience.

R1: My goal was to get a full-time job after the internship as

well as get a good review from the company, I broke it down ● They have accomplished
and prepared for my goal in stages and completed it. After their goals step by step.
achieving that goal, I plan to move further in positions in the
company in the next 5 years
 ● They all have new and
bigger goals in the future.
R2: Before the internship, I set goals about what I must
receive when I finish the internship such as achieving good
assessment results, gaining experience, having a deeper
understanding of the field I am about to do in the future,. .
and above all, become a full-time employee. After a while, I
have achieved those goals and also have a new goal of
becoming a manager in the near future.

R3: I really understand what I need so I always plan ahead.

First, when I was an intern for the company, I hope that after
the internship period, I have a broader view of the industry as
well as expand more relationships in this field and find
myself a good environment which is suitable for official
work. After that, I was fortunate to be a full-time employee,
my goal has changed and in the near future, I want to
become the head of my department.

R4: Before the internship, I set a goal of being evaluated well

during the internship and improving as well as learning more
new knowledge and skills, taking more certifications to be
able to supplement my future work. I write down my goals
and take turns each day. After a while, I achieved it and then
enhanced myself by trying to find opportunities to expand as
much as possible and soon I have a personal business
project.

● Internships are important in

What do you think about the role of internships in their career direction
your own career development ? Do you find that
after being an intern at the position you want, it
helps you orient your career future? ● They know exactly the
strengths and weaknesses to
further improve and go in the
right direction for the future
R1: Internship has a certain influence on my career path
because without the opportunity to do an internship at RSM,
I would not have been able to become a full-time employee ● Gain more specialized
and especially I could not understand whether it really knowledge and experience
suitable for me or not. during the internship so that
that can choose the right job

R2: Internships play a very important role in shaping my

career future because through that process, I deeply
understand what I am good at and not good at, and especially
what qualities I have to work with this profession

R3: Internship at this company gives me a lot of competitive

advantages and it’s really important, especially in-depth
expertise and I have a better understanding of the market. In
particular, I also know my strengths and weaknesses and
know how to fit in with my current job.

R4: I feel lucky that I got an internship at this company

because thanks to that, I have a better understanding of the
industry and the things that the university does not teach,
moreover, I also have quality advice from my colleagues
about the work I'm doing

● They all understood the field

After the internship at RSM company, have your that they are working and
thoughts and views about this industry/job pursuing
changed? (If yes, what is it?)

● They have a different

perspective on the industry
R1: This profession is not as simple as when I was a they are in
trainee, but it is very broad and also requires a lot of
in-depth knowledge that needs to be studied more
and that is also the motivation for me to improve
myself to compete with others. ● They know the importance
of the work and their
strengths compete

R2: After interning at RSM company, I understand

that my industry is not only the knowledge I have
learned, but I also have to update many other
specialized knowledge, Vietnamese and foreign laws.

R3: My thought on this field has changed a bit, at

first I just thought it was the knowledge that I learned
in school and just needed to apply it in practice.
However, when I think back later, I find that besides
professional knowledge, the skills to handle office
and customer issues are very important and
necessary.

R4: I have the overall picture of the industry and it is

also very fortunate that I have understood the field
that I am suitable for and have strong points to
pursue.

● They will continue to work

Will you continue to pursue this job/position and intend to stick around
(intern position) in the future? Why? And what for a long time because after
was the impact of an internship at RSM on this the internship period, they
decision? are provided with many good
conditions from the company
and colleagues and they
realize the specific nature of
R1: I will still pursue because part of it is passion. It the industry through through
makes me want to stay as an official, because when I do, I what they learn
learn a lot of practical things and experiences from my
predecessors, and there are many other departments in the
company that I have not known. Besides, I plan to open ● Besides, they also want to
my own company after the age of 35. try their own goals such as
working in other
departments, doing personal
projects,...
R2: After the internship, I have learned more about the
industry I am doing and I have known specific nature of
the industry so I feel this is a suitable job for me, thanks to
the internship at RSM, the company has created a lot of
favorable conditions for me to develop, so I will continue
to pursue the work.

R3: I will continue to pursue this job because it fulfilled

my aspirations after doing an internship at RSM company,
I was given all favorable conditions to work and I am very
happy about this. Besides, I also have my own personal
projects and will both pursue work and work on that
project at the same time.

R4: I will continue to work as an intern at RSM and try to

complete the assigned work well and look for an
opportunity for myself to continue working for as long as
possible at RSM. I want to stay here for a long time
because here, I am guided by my superiors
enthusiastically in my work, and have very good working
conditions. My superiors are very dedicated to helping me
or teaching me a lot of other knowledge, which may be
the broad knowledge that I want to learn. Besides, here,
everyone works very professionally, they always do their
best, appreciate the results of their work and always play
their best in collective activities.