13th Edition

nygh.on.ca

PATIENT SERVICES
d irect o r y
 Welcome to North York General Hospital
A Message from the President and CEO

At North York General Hospital (NYGH) we are committed to providing

the best care and experience for our patients and their families. We are
driven to advance health quality and sustainability through learning,
inquiry and innovation.
NYGH’s vision is based on what you, our patients and families, value.
Together we developed our Patient Values, which include: respect,
equity, safety, patient-focus, excellence, communication and trust.
The Patient Values clearly set a bar of excellence that everyone at NYGH
works to live up to.
Our governance and leadership are committed to providing the best
patient- and family-centred care possible and to create a great work
environment for our staff, physicians and volunteers.
NYGH is a leader in a number of areas. We are an early adopter of
eHealth strategies that are transforming how we provide quality care
and ensure patient safety. We were among the first hospitals to employ
process improvement tools to advance the way we deliver care and we
are a leading community academic hospital, preparing the health care
providers of the future. We are achieving great things and our approach
gives us the direction, the focus and the means to measure how we are
doing. There is much work to be done, but optimism combined with
wisdom, enthusiasm, and our learning culture will help us achieve our
aspirations.
As a community academic hospital we are guided by our mission to
provide compassionate and quality care to diverse communities in north
Toronto and beyond. Together we’re making a world of difference.

Dr. Tim Rutledge

President and CEO

2 Patient Services Directory

 Table of Contents
About Us.........................4
Directory: Clinics,
Programs, Services
and Units
NYGH Sites...............................5
NYGH Medical Clinics and
Programs..................................5
NYGH Non-Medical Services...8
NYGH Patient Care Unit
Nursing Stations..................... 10
Admission Information
Registration ........................... 11
Accommodations
(Hospital Rooms) .................... 11
Insurance Information............. 11
Discharge (Going Home) ....... 11
Your Privacy
Collection of Personal Health
Information............................. 12
Important Information............ 12
Uses and Disclosure of
Personal Health Information... 12
Contact Us ............................. 12
Your Safety................... 13
North York General
Foundation................... 15
Patient Values............... 16
Additional Information
Care Concerns........................ 17
Chapel ................................... 17
D.M. Alloway Health Resource
PLEASE NOTE: We are constantly changing to meet your needs.
The information presented here may be subject to change.
Centre for Patients and
Families................................... 17
Fire Alarms and Exits ............. 17
Pharmacy ............................... 17
Cafeteria and Food Services.. 18
Infection Prevention
and Control ........................... 19
Local Information.................... 19
Parking....................................20
Patient Satisfaction Survey..... 21
Shops at the General Site....... 21
Visiting Hours......................... 21
Areas of Care
Cancer Care ...........................22
Caring for Seniors...................22
Child and Teen Program ........22
Diabetes.................................22
Diagnostic Imaging.................22
Emergency and
Urgent Care ...........................23
Family and Community
Medicine ................................23
Genetics ................................23
Laboratory Medicine .............23
Maternal Newborn Care......... 24
Medicine and Elder Care........ 24
Mental Health ........................ 24
Surgery .................................. 24
Sign up to stay
in touch!........................25
Index of Contributing
Advertisers................... 26
nygh.on.ca 3
 About North York General Hospital
North York General Hospital (NYGH) has proudly served our community since
1968. As one of Canada’s leading community academic hospitals – affiliated with
the University of Toronto – we offer a wide range of acute care, ambulatory and
long-term care services.
We provide the best care possible for our patients and their families by focusing
on operational and clinical excellence, learning and innovation, as well as being
an active partner in the broader health care system. We are driven by an ongoing
commitment to continually improve the services we provide to best meet the
needs of our community and our employees.
Our 5,000 staff, physicians and volunteers embrace the belief that patients and
their families are at the heart of everything we do. Our community academic
hospital has solidified its reputation as the training institution of choice for many
resident physicians, nurses and other health care providers. We are partners and
are affiliated with many academic and research institutions.
NYGH is a member of the Central Local
Health Integration Network (LHIN). With
their support, our hospital continues to
build on our strengths as a caring and
innovative partner in health care for the
region we serve.

Our Sites
NYGH is a three-site community hospital
serving north central Toronto and southern York Region.
General Site: Our largest facility, the General site, is located at 4001 Leslie Street
and offers a full range of services. All inpatient acute care services are located at
the General site. Our 24-hour full service Charlotte & Lewis Steinberg Emergency
is one of Canada’s busiest emergency departments.
Branson Ambulatory Care Centre: Our Branson Ambulatory Care Centre is
located at 555 Finch Avenue West and offers a wide variety of outpatient
services. Our Urgent Care Centre, also located at Branson, is open weekdays
from 9 a.m.–7p.m. and weekends/holidays from 9 a.m.–3 p.m., serving the urgent
care needs of our community.
Seniors’ Health Centre: The Seniors’ Health Centre is a long-term care facility
located at 2 Buchan Court, providing inpatient and outpatient services for
seniors. The primary focus of Specialized Geriatric Services is to help seniors
living in our community maintain their sense of dignity and independence
through improved heath and quality of life. Admissions to the centre are made
through your local Community Care Access Centre.

4 Patient Services Directory

 Directory: Clinics, Programs,
Services and Units
NYGH Sites
General Site.............................................................................. 416.756.6000
Location: 4001 Leslie Street, Toronto, ON M2K 1E1

Branson Ambulatory Care Centre............................................ 416.633.9420

Location: 555 Finch Avenue West, Toronto, ON M2R 1N5

Seniors’ Health Centre

Location: 2 Buchan Court, Toronto, ON M2J 5A3
Outpatient Geriatric Services.............................................. 416.756.6050
Long.Term Care Home........................................................ 416.756.0066

NYGH Medical Clinics and Programs

Assessment and Wellness Centre
(WSIB Regional Evaluation Centre) .......................................... 416.756.6835
Location: General site

Breast Diagnostic Centre (BMO Financial Group).....................416.756.6816

Location: General Site

Cardiac Education Program...................................................... 416.756.6307

Location: General Site

Cardio.Respiratory and Neurology Services

Location: General Site.............................................................. 416.756.6064
Location: Branson Ambulatory Care Centre..............................416.632.8742

High Volume Cataract Centre...................................416.633.9420 ext. 6601

Location: Branson Ambulatory Care Centre

Centre for Complex Diabetes Care.......................................... 416.635.2575

Location: Branson Ambulatory Care Centre

Chemotherapy
(Anne Tanenbaum Chemotherapy Centre)................................416.756.6704
Location: General Site

Child and Adolescent Mental Health Clinic.............................. 416.632.8703

Location: Branson Ambulatory Care Centre

nygh.on.ca 5
 Chronic Disease Self.Management Program............................ 416.756.6624
Location: Seniors’ Health Centre

Community Respiratory Services.............................................. 416.632.8700

Location: Branson Ambulatory Care Centre

Connect Hearing
Location: Branson .................................................................... 416.635.2558
Location: 4849 Leslie Street ..................................................... 416.250.7786

Congestive Heart Failure Clinic.................................................416.756.6978

Location: General site

Day Medical Unit...................................................................... 416.756.6625

Location: General site

Day Surgery.............................................................................. 416.756.6230

Location: General site

Diabetes Education Centre...................................................... 416.635.2575

Location: Branson Ambulatory Care Centre

Emergency (Charlotte & Lewis Steinberg)................................ 416.756.6001

Location: General site

Endoscopy Clinic...................................................................... 416.756.6925

Location: General site

Family Medicine Teaching Unit................................................. 416.756.6980

Location: General Site

Genetics Program..................................................................... 416.756.6345

Location: General Site

Geriatric Services (Outpatient)................................................. 416.756.8060

Location: Seniors’ Health Centre

Medical Imaging
Location: General Site
Reception and X-Ray Booking.............................................. 416.756.6167
CT Booking..........................................................................416.756.6190
MRI Booking......................................................................... 416.756.6118
Ultrasound Booking............................................................. 416.756.6176
Mammography Booking...................................................... 416.756.6172
Angio/Interventional............................................................416.756.6189
Nuclear Medicine..................................................................... 416.756.6258
Location: Branson Ambulatory Care Centre ............................ 416.635.2550

6 Patient Services Directory

Baruch/Weisz Outpatient Care Clinic …………………………416.756.6577
Location: General site

Mental Health........................................................................... 416.756.6642

Location: General site
Adult Mental Health Outpatient Program........................... 416.756.6642
Child and Adolescent Mental Health Inpatient Unit............ 416.756.6642
Day Hospital ....................................................................... 416.756.6642
Geriatric Psychiatry Program............................................... 416.756.6642
Inpatient Care..................................................................... 416.756.6642
Women’s Clinic.................................................................... 416.756.6642
Eating Disorders Program (Adults)...................................... 416.756.6642

Location: Branson Ambulatory Care Centre

Addiction Program.............................................................. 416.756.6642
Child and Adolescent Outpatient Mental Health................ 416.756.6642
Day Treatment Program...................................................... 416.756.6642
Mental Health Clinic............................................................ 416.756.6642
Assertive Community Treatment Team (ACTT)................... 416.632.8708
Mental Health and Justice Treatment................................. 416.632.8701
Outpatient Court Support.................................................. 416.632.8701
Eating Disorders Program (Teens)....................................... 416.635.2400

Occupational Therapy.............................................................. 416.756.6669

Location: General site

Ontario Breast Screening Program........................................... 416.635.2550

Location: Branson Ambulatory Care Centre

Orthopaedic and Plastics Centre

(Gulshan & Pyarali G. Nanji).......................................................416.756.6153
Location: General site

Osteoporosis POWER Program................................................ 416.756.6624

Location: Seniors’ Health Centre

Pacemaker Clinic........................................................................416.756.6978
Location: General site

Paediatric Complex Care Clinic ................................................416.756.6479

Location: General site

Parkinson’s Program (Living Well with Parkinson’s)................... 416.756.6050

Location: Seniors’ Health Centre

nygh.on.ca 7
 Prenatal Classes and Tours....................................................... 416.756.6337
Location: General site

Pre-Operative Clinic..................................................................416.756.6375
Location: General site

Prostate Centre (Gale and Graham Wright).............................. 416.635.2491

Location: Branson Ambulatory Care Centre

Stroke Prevention Clinic............................................................ 416.756.6388

Location: General site

Speech-Language Pathology
Inpatient Adult Services.......................................................416.756.6361
Location: General site
Preschool Speech and Language Services..........................416.635.2616
Location: Branson Ambulatory Care Centre

Total Joint Assessment Centre (TJAC).......................................416.635.2415

Location: Branson Ambulatory Care Centre

Urgent Care Centre.................................................................. 416.635.2552

Location: Branson Ambulatory Care Centre

NYGH Non.Medical Services

Research Ethics Board.............................................. 416.756.6444 ext. 3485
Location: General site

Chinese/French Information Line.............................................. 416.756.6522

Location: General site

Corporate Communications and Public Affairs......................... 416.756.6127

Location: General site
Email: corporate.communications@nygh.on.ca

Foundation............................................................................... 416.756.6944
Location: General site
Email: foundation@nygh.on.ca

Gift Shop.................................................................................. 416.756.6094

Location: General site

Health Records......................................................................... 416.756.6207

Location: General site

8 Patient Services Directory

Human Resources..................................................................... 416.756.6008
Location: 4000 Leslie Street, Toronto, ON M2K 1E1
Email: hr@nygh.on.ca

Information Desk...................................................................... 416.756.6093

Location: General site

Laboratory Reception............................................................... 416.756.6234

Location: General site

Patient Accounts........................................................................ 416.756.6131

Location: General site

Patient Registration.................................................................. 416.756.6200

Location: General site

Patient Experience Office..........................................................416.756.6125

Location: General site
Email: patientexperience@nygh.on.ca

Pharmacy
Location: General site ...............................................................416.756.6752
Location: Branson Ambulatory Care Centre............................. 416.635.2588

Privacy Office........................................................................... 416.756.6448

Location: General site
Email: privacy@nygh.on.ca

Spiritual and Religious Care.......................................................416.756.6311

Location: General site

Security
Location: General site .............................................................. 416.756.6049
Location: Branson Ambulatory Care Centre ............................ 416.756.6040
Location: Seniors’ Health Centre.............................................. 416.756.0066

Volunteer Services
Location: General site............................................................... 416.756.6088
Email: volunteer@nygh.on.ca

nygh.on.ca 9
 NYGH Patient Care Unit Nursing Stations
Location: General Site
Acute Geriatrics, 5 South East.................................................. 416.756.6454
Adult Mental Health, 7 West.................................................... 416.756.6660
Cardiology, 6 West....................................................................416.756.6614
Child and Teen Program, 3 North............................................ 416.756.6300
General Surgery, 5 North......................................................... 416.756.6395
General Surgery and Gynaecology, 5 South............................ 416.756.6324
Child/Adolescent and Geriatric Mental Health, 7 North.......... 416.756.6880
Critical Care Unit, 6 South East................................................ 416.756.6458
Medicine and Stroke, 4 North.................................................. 416.756.6388
Mother and Baby Unit, 2 West and 2 South............................. 416.756.6286
Oncology / Freeman Centre for Palliative Care, 3 West............416.756.6617
Orthopaedics, 4 West.............................................................. 416.756.6398
Psychiatric Day Hospital, 7 South..............................................416.756.6723
Respirology and Gastrointestinal (GI), 8 West.......................... 416.756.6507
Short-Term Rehab, 5 West........................................................ 416.756.6608
Tippet Foundation Neonatal Intensive Care Unit, 2 North....... 416.756.6305
Volunteer Services Birthing Centre, 2 South East......................416.756.6275

For numbers not listed............................................................. 416.756.6000

10 Patient Services Directory

 Admission Information
Registration Insurance Information
Patient Registration, the admissions The hospital does not have direct
office, is located on the ground floor access to your insurance company to
at the General site, across from the verify coverage on your behalf. Please
Gift Shop. Please ensure you have contact your insurance company
your health card with you and proper directly or have a family member verify
identification when registering at your coverage if you are unsure.
North York General Hospital (NYGH).
Discharge (Going Home)
Accommodations Your health care team will make
(Hospital Rooms) sure you and your family are
Types of Accommodations: prepared to be discharged from the
hospital. Please ensure you have
• Four beds: standard ward room.
all your belongings, your aftercare
Cost is covered for Ontario
instructions, prescriptions and follow-
residents with valid provincial
up appointments arranged. For more
health insurance (OHIP)
information about the hospital’s
• Two beds: semi-private room. discharge policies, please speak with
Semi-private rooms are not your health care team.
covered by OHIP, additional costs
will apply
• One bed: private room. Private
rooms are not covered by OHIP,
additional costs will apply
We try our best to meet your
accommodation preferences.
Accommodations are prioritized by
medical needs and will be granted
according to availability.
Please ensure you understand the
financial commitment you are making
for the accommodation you request.
For questions about hospital billing
procedures, please call Patient
Accounts at 416.756.6131.

nygh.on.ca 11
 Your Privacy
Collection of Personal
Health Information
At North York General Hospital
we collect your personal health
information either directly from you or
from the person acting on your behalf.
With your consent, we may collect
your personal health information from
other sources if this information is
needed to provide you with necessary
treatment.
Important Information
NYGH is committed to protecting your
personal health information from theft,
loss and unauthorized access, use,
disclosure, copying, modification or
disposal. We conduct audits to ensure
compliance and perform investigations
as required.
Uses and Disclosure
of Personal Health
Information
NYGH uses and discloses your
personal health information to:
• Treat and care for you
• Redirect and assist your visitors
• Collect payment for your
treatment and care where
necessary
• Fundraise for facilities, equipment
and program
• Comply with legal and regulatory
requirements
• Conduct patient safety and
quality improvement activities
(such as patient satisfaction
surveys)
12 Patient Services Directory
• Teach
• Conduct research
• Plan, administer and manage our
operations
You have the right to access your
personal health records and to request
a correction if you believe there are
any errors. You also have the right
to withdraw your consent for some
of the above collections, uses and
disclosures.
Contact Us
For information about how to request
copies of your health records or to
request a correction, visit “Your Health
Information” under the “Patients &
Visitors” section of our website or call
416.756.6209.
For more information about privacy
protection, to make a privacy
complaint or to withdraw consent,
please contact us at 416.756.6448 or
email privacy@nygh.on.ca.
You also have the right to complain
to the Information and Privacy
Commissioner of Ontario.
Contact the Commissioner at
416.326.3333 or mail your concern to:
Information and Privacy
Commissioner/Ontario
2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8
 Your Safety
Patient safety is everyone’s
responsibility. North York
General Hospital staff, physicians and
volunteers are committed to providing
a safe environment. Our patients
and visitors play an important role in
creating a culture of patient safety. If
you are visiting the hospital or receiving
care, make sure to follow these eight
tips to keep you or your loved one safe:
1. Make sure staff wash their hands
• Everyone working in the
hospital must wash their
hands.
• Staff, physicians and
volunteers must wash their
hands before and after
everything they do (this may
not be in view of you).
• It’s always okay to ask if a
staff member, physician or
volunteer has washed their
hands.
2. Know your medications
• Ask the reason for all of your
medications.
• If you don’t recognize a pill,
don’t take it.
• Get written information
about your medication and
read it.
• Make sure you can read
and understand your
prescriptions.
3. Know about your care
• You and your doctor should
agree on exactly what
will happen to you in the
hospital.
• Know who is taking care of
you (name of your doctor,
nurse etc.).
• Know how long a treatment
or procedure will last.
• Know how you should
expect to feel after a
treatment or procedure.
4. Enlist friends and family
• Ask a trusted family member
or friend to stay with you as
your “health care partner,”
especially if you feel the
need for extra support or
advice.
• Ask your health care partner
to be your “eyes and ears” –
to know what is happening
to you and why.
• Ask your health care partner
to speak up if something
seems strange.
• Make sure your health care
partner knows how you feel
about resuscitation and life
support.
5. Pay attention
• Watch what is happening
around you.
• Know what is happening to
you.
• If you don’t know, ask.
• If you still don’t understand,
please ask again.
nygh.on.ca 13
 6. Speak up
• Voice questions or concerns.
• Don’t be embarrassed to
point out something that
seems wrong.
• For example, you may want
to ask about:
• Treatments or
procedures
• Medications you
should take and how to
take them
• The medical problem
you have
7. Check for ID badges
• Look for ID badges – all
staff, physicians and
volunteers must wear one.
• Don’t let anyone who is not
wearing an ID badge care
for you.
8. Make sure you are the right
patient
• Staff must identify you
before they provide care.
• They must use two methods
of identification every time.
• It’s always okay to remind
staff to use two methods of
identification.
For more information about safety,
please contact the Patient Experience
office at 416.756.6125 or email
patientexperience@nygh.on.ca

14 Patient Services Directory

 North York General Foundation
North York General Foundation supports North York General Hospital’s ongoing
pursuit of excellence in providing innovative care for the whole family at every
stage of life, now and for the future. Your gifts help NYGH provide superior,
family-focused care delivered by highly-skilled health care professionals, as well
as innovative research and world-class teaching.

Honour a Loved One Charitable Business Number 88875

or Care Provider
Tribute Gifts are a meaningful way to
honour your family, friends or a care
provider while supporting NYGH’s
mission to provide the best care to our
patients. You can choose to designate
your gift to a specific program area
or to support the area of greatest
need within the hospital. Whether you
choose an e-card or a printed card,
you’ll be able to send a customized
personal message to your honouree.
Give in Memory
Remember a loved one with a heartfelt
gift that honours their life while
supporting patient care at NYGH.
Give in Honour
Honour your doctor, nurse, care
provider or volunteer for their
compassionate work by supporting the
excellent care, research and teaching
provided at NYGH.
Celebrate a Special Occasion
Send a card to welcome a new baby,
mark a graduation or an anniversary,
say happy birthday, or express your
gratitude.
For more information on making
a tribute gift, visit our website at
nyghfoundation.ca.
1245 RR0001
Thanks to your generous support, our
hospital provides the best care today
and drives the health innovations of
tomorrow.
Your commitment to NYGH allows us
to:
• Invest in equipment and
technology for the best
diagnoses and treatments
• Improve our facilities for more
effective patient care
• Become leaders in developing
best practices to serve our
diverse population
Visit www.nyghfoundation
to…
• Read donor, hospital and patient
stories or to send us your story
• Learn about the many ways to
support NYGH
• Connect with us through
Facebook, Twitter and Google+
• Sign up for our e-newsletter,
Connections
• Learn how to get involved with
our special events.
Contact the Foundation:
Phone: 416.756.NYGH (6944)
Email: foundation@nygh.on.ca

nygh.on.ca 15
 Patient Values
North York General Hospital’s Patient Values were created with help from patients,
staff and members of our community.
All of us at NYGH are committed to living our values every day. Let us know what
we are doing well and what we can improve.
The manager in the area where you or your family member is being cared for can
help with any suggestions or concerns you may have.
If you would like to discuss your experience further, please contact the Patient
Experience Office. The office is located at the General site, 4001 Leslie Street,
ground floor, room GSE 116. Office hours are Monday to Friday, 8 a.m.–4 p.m.

PATIENT VALUES
Please call 416.756.6125 or email patientexperience@nygh.on.ca.

As a patient,

I will...
Show courtesy and respect.
Demonstrate understanding and patience.
Provide accurate information.
Ask for help when needed.

16 Patient Services Directory

 Additional Information
Care Concerns
Each unit has a Clinical Team Manager
(CTM) who is responsible for quality
care on their unit. If you have a concern
about any aspect of the care being
provided, please ask to speak with the
CTM who will assist in addressing your
concerns.
Chapel
General site:
The Louise Kirby Multifaith Chapel
is located on the ground floor at the
General site, near the Gift Shop. This is a
24-hour multifaith chapel. Sacred books
and other religious items are available to
assist with worship and prayer.
Branson Ambulatory Care
Centre:
The multifaith chapel at Branson is
located on the first floor, near the
administration office and is open 24
hours a day. Sacred books are available
to assist with worship and prayer.
Seniors’ Health Centre:
The multifaith chapel is open 24 hours
a day. Cultural and spiritual services
are scheduled on a regular basis to fit a
diverse range of spiritual and religious
needs.
D.M. Alloway Health
Resource Centre for
Patients and Families
The D.M. Alloway Health Resource
Centre for Patients and Families is
located on the ground floor across from
the Gift Shop at the General site.
This is a library for patients, visitors
and community members to find
reliable health information. The centre
houses a collection of brochures and
pamphlets, two computers with access
to the internet, a printer and online
subscriptions for patient-focused health
information. It is open 24 hours a day,
seven days a week.
Fire Alarms and Exits
Exits and stairwells are clearly marked
throughout the buildings. During a fire
alarm, all elevators return to the ground
floor and are non-operational. All fire
doors automatically close until there
is an “all clear” announcement on the
speaker system. You should stay in
your room unless a member of the fire
department or hospital staff asks you
to leave.
Pharmacy
The Pharmacy is owned and operated
by North York General Hospital. Get
your prescriptions filled, purchase over-
the-counter medications and medical
supplies, and receive medication
counselling and education services such
as a smoking cessation program.
General Site:
Location: Ground floor
Monday to Friday from 8:30 a.m.–7 p.m.
Saturday and Sunday from 9a.m.–5 p.m.
Fill your prescription by visiting the
pharmacy, calling 416.756.6752, or
online at www.nygh.on.ca.
nygh.on.ca 17
 Branson Ambulatory Care
Centre:
Location: Ground floor
Monday to Friday from 9 a.m.–5 p.m.
Fill your prescription by visiting the
pharmacy, calling 416.756.6752 or
online at www.nygh.on.ca.
Cafeteria and Food
Services
General Site:
Cafeteria
Location: ground floor, cafeteria
Hours:
Breakfast: 7:30 a.m.–10:30 a.m.
Monday to Friday
Lunch: 11a.m.–2 p.m.
Monday to Friday
On-the-Go 7:30 a.m.–3p.m.
Monday to Friday
Statutory holidays: Closed
Featuring: hot meals, soup,
sandwiches, salads, fruit, pastries and
desserts, snacks and more
Check out our weekly updated menu.
Pizza Pizza
Location: ground floor, cafeteria
Hours: 11:00 a.m. - 7:00 p.m.
Monday to Friday.
Featuring: pizza
Starbucks
Location: ground floor, lobby
Hours: 6:30 a.m.–7 p.m.
Monday to Friday
9a.m.–3:30 p.m.
Saturday
9a.m.–3p.m.
Sunday
Statutory holidays: closed
Featuring: coffee, tea, pastries,
sandwiches and assorted snacks
18 Patient Services Directory
Tim Hortons
Location: ground floor, cafeteria
Hours: 7:30 a.m.–3 p.m.
Monday to Friday
Location: first floor, west lobby
Hours: 24 hours a day
Featuring: On-the-Go quick café
items, baked goods, breakfast
sandwiches, and coffee.
Subway
Location: ground floor, cafeteria
Hours: 10:30 a.m. - 8 p.m. daily
Jugo Juice
Location: ground floor, lobby
Hours: 8 a.m - 6 p.m.
Monday to Friday
Thai Express
Location: ground floor, cafeteria
Hours: 11 a.m. - 7 p.m.
Monday to Friday
Vending Machines
Locations: Cafeteria and the Charlotte
& Lewis Steinberg Emergency waiting
area; beverage vending machines are
located throughout the hospital
Hours: 24 hours a day
Featuring: assorted snacks and drinks
Branson Ambulatory Care
Centre:
On-the-Go Kiosk
Location: first floor, near the Urgent
Care Centre
Hours: 7 a.m.–5:30 p.m.
Monday to Friday
Featuring: coffee, tea, sandwiches,
salads, pastries and soups.
Vending Machines
Location: first floor, near the Urgent
Care Centre
Hours: 24 hours a day
Featuring: assorted snacks and drinks.
Patient Food Services: Kelsey’s
During their stay at NYGH, patients 861 York Mills Road
can choose from our Steamplicity 416.441.2781
menu for meals. All our meals are
freshly made before they are delivered Baton Rouge Restaurant
to you. Snacks are provided based on 5000 Yonge Street
a written diet order. Please talk to your 416.218.0094
nurse or a food service associate if you
have any questions about our patient Boston Pizza
food services. 4841 Yonge Street #117
416.733.3172
Infection Prevention
Spring Rolls
and Control 4841 Yonge Street
NYGH’s Infection Prevention and 416.250.7655
Control Program (IPAC) helps ensure
policies and procedures are in place Shops at Don Mills
to prevent and control infections. 1060 Don Mills Road
All hospital staff receives infection 416.447.6087
prevention and control training to
protect our patients from disease. Hotels
Patients also play an important part Maryam Hotel North York
in reducing the spread of infectious 170 Willowdale Avenue
diseases. Remember to wash your 416.221.7236
hands frequently during your stay
and if your visitors are ill, ask them The Westin Prince Toronto
to postpone their visit until they are 900 York Mills Road
feeling better. If you wish to contact an 416.444.2511
infection control practitioner, please
speak to a member of your health care Holiday Inn Toronto Yorkdale
team. 3450 Dufferin Street
416.789.5161
Local Information Best Western Plus Roehampton
Restaurants Hotel & Suites
Moxie’s Classic Grill 808 Mount Pleasant Road
1800 Sheppard Avenue East 416.487.5101
647.426.6677
Holiday Inn Express Toronto-North York
Oliver & Bonacini Cafe Grill 30 Norfinch Drive
Bayview Village 416.665.3500
2901 Bayview Avenue
416.590.1300 Quality Inn & Suites East
22 Metropolitan Road
416.293.8171

nygh.on.ca 19
 TTC Information
Subway: Leslie Station – Sheppard Line
Sheppard trains run every 5-6 minutes
every day.
Station Features:
• Accessible: Yes
• Token Vending Machine
• Centre platform
• Parking
Connections to GO Transit via Union
Station
Bus: Leslie Bus # 51
Runs every 16 minutes during rush hour
from 6–9 a.m. and 3:30– 6:30 p.m.
Runs every 30 minutes during non-
rush hour. Stops running at 1 a.m.
Parking
Parking fees are used to support
patient care.
General Site:
Paid visitors’ parking is available at
the:
• Main entrance visitor parking lot
• Charlotte & Lewis Steinberg
Emergency Department visitor
parking lot
• Parking lot at 4000 Leslie Street
(across the street from the
hospital)
AutoPay machines are located in the
parking garage and inside the hospital
near the Emergency Department
entrance. The AutoPay machines
accept cash, Visa, MasterCard or
American Express. The Parking Office
is located outside the main entrance
in the Visitor Parking Garage and is
open 24 hours a day. Parking Office:
416.756.6352.
20 Patient Services Directory
Rates:
24 Hours or Less
• $4.75 per half hour (30 minutes or
less)
• $22 day maximum (24 hours)
• $24 day pass (24 hours, with in
and out privileges)
Multiday
• $56 (5 consecutive day pass, with
in and out privileges)
• $60 (5 single-use pass, no expiry
date)
• $82 (15 consecutive day pass,
with in and out privileges)
• $100 (10 single-use pass, no
expiry date)
• $120 (15 single-use pass, no
expiry date)
Please note there are no refunds or
upgrades.
Please do not park at the main
entrance as it is a fire route and must
be kept clear.
Branson Ambulatory Care
Centre:
Paid visitors’ parking is available in the
front lot of the Branson Ambulatory
Care Centre, accepting cash, Visa,
MasterCard and American Express.
Seniors’ Health Centre:
Paid visitors’ parking is available near
the main entrance to the nursing
home.
A pay and display machine accepts
coins, Visa, MasterCard or American
Express. City operated parking meters
are located on Buchan Court
Patient Satisfaction Survey
We may ask you to share your opinion
about your care and experience by
completing an anonymous survey after
you have left the hospital. This survey,
by an external company called NRC
Picker Canada, will be mailed to your
home. Your feedback will be used to
help us evaluate the care and services
we provide and to improve how we
provide care in the future.
Shops at the General Site
Gift Shop
Location: ground floor, lobby
Hours: 10 a.m.–8 p.m.
Monday to Friday
11 a.m.–5 p.m.
Saturday and Sunday
The Gift Shop offers a wide selection
of gift options including: cards,
flowers, toys, baby and children’s
clothing, candy, biscuits and books.
If you cannot visit the Gift Shop
and would like to send a gift to a
patient or a staff member, please call
416.756.6094 and a volunteer will help
deliver your gift. All proceeds are
donated back to the hospital.
Vendors’ Market
Location: ground floor, cafeteria
(also available at the Branson
Ambulatory Care Centre)
General site hours: 8 a.m.–5 p.m.
Monday to Friday
Branson Site hours: 8 a.m.–4p.m.
Monday to Friday
The Vendors’ Market allows vendors
to come in and display a variety of
merchandise for sale including toys,
clothing and jewellery. A portion
of the proceeds from the Vendors’
Market are donated back to the
hospital. For more information about
the Vendors’ Market please call
416.756.6444 ext. 4316 or email
vendorp@nygh.on.ca.
Visiting Hours
General Site:
Visiting hours are between 11 a.m.–8
p.m. every day. Flexible visiting hours
are given to parents visiting children
and for those visiting critically ill or
palliative care patients.
Seniors’ Health Center:
Visiting hours are between 9a.m.–
7:30 p.m. every day.
nygh.on.ca 21
 Areas of Care
Cancer Care
North York General Hospital (NYGH) has
one of the largest cancer care programs
in the Toronto region, with recognized
expertise in breast, colon and prostate
cancers. Our comprehensive cancer care
services provide screening, diagnosis,
treatment, follow-up care and support.
Patients and their families can quickly
access a diverse range of cancer care
services, including:
• The BMO Financial Group Breast
Diagnostic Centre, part of the
Karen, Heather & Lynn Steinberg
Breast Services
• Anne Tanenbaum Chemotherapy
Centre
• Freeman Centre for the
Advancement of Palliative Care
• Gale and Graham Wright Prostate
Centre
• Charlotte & Lewis Steinberg
Familial Breast and Ovarian Cancer
Clinic (Genetics Program)
Caring for Seniors
NYGH has a strong tradition of providing
innovative and compassionate care for
seniors. Specialized Geriatric Services
works to improve seniors’ well-being
and independence. Our clinics provide
a wide range of services which include,
but are not limited to: outreach teams,
geriatric emergency management,
Parkinson’s disease, osteoporosis
and fracture prevention and memory
disorders. NYGH also has a long-
term care home at the Seniors’ Health
Centre (SHC) where residents live in a
supported environment. SHC also offers
22 Patient Services Directory
convalescent care beds for people
who need time to strengthen and
recuperate before returning home.
Child and Teen Program
NYGH is the University of Toronto’s
number one community training site
for paediatrics. Our hospital offers
a wide range of medical and mental
health services to meet the complex
needs of infants, children and teens.
Our services include paediatric
surgery, nutrition, eating disorders and
mental health. Our goal is to make our
hospital more child friendly to help
children feel like they are at home.
Diabetes
The NYGH Diabetes Centre, located at
our Branson Ambulatory Care Centre,
has two unique centres to meet the
needs of patients and their families
with diabetes: the Diabetes Education
Centre and the Central LHIN Centre for
Complex Diabetes Care. Both centres
enable and empower patients with
diabetes-related needs to self-manage
their health in order to achieve the best
possible outcomes in a supportive and
caring environment.
Diagnostic Imaging
The vast majority of patients treated
at North York General Hospital rely
on the comprehensive range of
imaging services we offer to ensure
an accurate diagnosis as well as the
most appropriate course of treatment.
The hospital’s team of radiologists,
cardiologists, respirologists,
technologists, sonographers,
registered nurses and support staff
offer a wide variety of medical imaging
and cardio-respiratory services at both
the General site (4001 Leslie St.) and
Branson Ambulatory Care Centre
(555 Finch Ave. W.).
Emergency and
Urgent Care
NYGH is a leading provider of
outstanding emergency care. The full-
service Charlotte & Lewis Steinberg
Emergency at the General site and the
Urgent Care Centre at Branson deliver
high-quality care and treatment to over
120,000 patients and their families
annually. This makes us one of the
busiest emergency services in Canada.
Family and Community
Medicine
NYGH believes that a trusted family
physician should be central to your
health care. That is why we offer one
of the largest family and community
medicine programs in Canada, with
approximately 400 affiliated family
physicians. Our family practice
network operates in partnership
with hospital specialists, embracing
continuity of care and leading-edge
learning opportunities for physicians
and allied health care professionals.
Genetics
NYGH’s Genetics Program offers a full
range of consultation, diagnostic and
support services. We have one of the
largest cytogenetics laboratories and
operate one of the largest maternal
serum screening laboratories in the
province. Our Genetics Program
houses the largest genetics testing for
Huntington Disease in Ontario and is
the only one in Toronto.
Laboratory Medicine
NYGH’s Laboratory Medicine
Department provides emergency
and rapid response testing to quickly
meet the needs of both patients
and physicians. Laboratory Medicine
provides emergency services 24 hours
a day. We work closely with various
areas of the hospital at two sites
providing over 600 types of tests and
close to 2 million test results annually.
nygh.on.ca 23
 Maternal Newborn Care
NYGH’s Volunteer Services Birthing
Centre safely brings more than 5,800
babies into the world each year. The
centre’s exceptional facilities enable
the provision of integrated obstetrical
services, including the adjacent
Level 2 Tippet Foundation Neonatal
Intensive Care Unit. The Maternal
Newborn Care Program works hard
to ensure the birth of a child is a
positive experience for expectant
mothers and their families; throughout
their pregnancy, labour, birth and
postpartum.
Medicine and Elder Care
NYGH’s Medicine Program brings
together experts from many fields
to provide a wide range of inpatient
and outpatient services. Some of our
outstanding medical services include:
general medicine, cardiology, and
critical and acute care for the elderly.
We continually provide excellent
family and patient services for the
elderly and serve our community
with comprehensive diabetes, chronic
disease and ambulatory services.
24 Patient Services Directory
Mental Health
NYGH’s Medicine Program brings
together experts from many fields
to provide a wide range of inpatient
and outpatient services. Some of our
outstanding medical services include:
general medicine, cardiology, and
critical and acute care for the elderly.
We continually provide excellent
family and patient services for the
elderly and serve our community
with comprehensive diabetes, chronic
disease and ambulatory services.
Surgery
NYGH’s Surgical Program is dedicated
to providing excellent, safe and
evidence-based surgical care close
to home. We offer a comprehensive
range of surgical services for all ages,
including: cancer surgery, orthopaedic,
paediatric, cataract, glaucoma and
ocular oncology surgery, as well as
expertise in otolaryngology (ear, nose
and throat), urology, plastic surgery,
oral, maxillofacial, general, vascular
and thoracic surgery. The Gulshan
& Pyarali G. Nanji Orthopaedic and
Plastics Centre is the second busiest
area of the hospital, following the
emergency department. In addition,
NYGH has the largest centre for
orthopaedic joint assessment and
surgery volumes in the Central LHIN.
The majority of surgeries take place at
the General site, which has 12 state-
of-the-art operating rooms outfitted
with the latest minimally invasive
equipment.
 Sign up
to stay in
touch!
North York General
Hospital’s newsletter,
The Pulse, offers monthly
updates on news and
activities as well as
information on a range
of health topics by
our experts.

Keep connected to
North York General
Hospital by having
The Pulse delivered
right to your email inbox.
Subscribe today by
going to
www.nygh.on.ca/thepulse.

nygh.on.ca 25
 Index of Contributing Advertisers
North York General is extremely grateful to all advertisers for helping to make
this directory possible. Please note, an advertisement in this directory does not
imply an endorsement by North York General.
Accommodations
MaryAm Suites..................................37
Radisson............................................35
Residence & Conference Centre.......32
Bra & Swimsuit Boutique
Brava Boutique..................................27
Bra Fitting
Brava Boutique..................................27
Community Support Services
Better Living Health
and Community Services...................32
Cord Blood Bank
Progenics Cord Blood Cryobank.......33
Funeral Services
McDougall & Brown Funeral Home .. 27
Home Health Care Services
Alert / Best Nursing & Home Care....30
Circle of Care.....................................37
Integracare........................................28
Living Assistance Services.................30
Premier Homecare Services...............32
Saint Elizabeth...................................31
Senior Homecare by Angels..............27
Kosher Meals on Wheels
Circle of Care.....................................37
Lingerie
Brava Boutique..................................27
Mastectomy Products
Brava Boutique..................................27
Orthopedic Appliances
Walking Mobility Clinics....................28
26 Patient Services Directory
Physiotherapy
Striowski & Associates.......................27
Plantar Orthosis
Walking Mobility Clinics....................28
Respite
Amica at Bayview..............................40
Retirement Residences
& Communities
Amica at Bayview..............................40
Chartwell Gibson Retirement
Residence..........................................31
Chartwell Lansing Retirement
Residence..........................................31
Four Elms Retirement Residence.......38
L’chaim Retirement Homes................39
Rayoak Place......................................35
Shepherd Village...............................29
Terraces of Baycrest...........................36
Viva Retirement Communities -
Thornhill Woods................................30
Senior Services
North York Seniors Centre.................34
Speech Therapy
Closing the Gap Healthcare Group...28
Wigs
Fashion Wigs.....................................36
Gabi’s Wigs........................................41
2014-1

416.490.0449 416.490.8389
1333 Sheppard Avenue East, Suite 114
North York, ON M2J 1V1
www.striowskiphysiotherapy.com
Arbor Memorial Inc.
• Up to 24-Hour Care
• Meal Prep/Kosher Available
• Errands/Shopping
• Hygiene Assistance
• Light Housekeeping
• Respite Care for Families
• Palliative & Chronic Care
• Joyful Companionship
How do you want to
be remembered?
Responsible. Caring. One-of-a-kind.
That’s the kind of person you are.
By completing your own final plans
today, you can protect your family
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Get started today. Call us
about your FREE Planning Kit!
416-267-4656 mcdbrownscarb.ca
McDougall & Brown
Funeral Home
by Arbor Memorial
2900 Kingston Road, Scarborough, ON
Family Owned. Proudly Canadian.
• Home, Hospital or Nursing Home Support
• Alzheimer/Dementia/Parkinson
/Diabetes/Cancer Care
• Provider for Veteran Independent Program
• Weekends/Holidays
• Temporary or Long Term
• Day/Night - Live-in/Live-out
Ad size: 2.813” w x 2.813” h CLR
Publication:
Contact: Elizabeth
Ad format: PDF 300dpi
Deadline:
Ad#: PRT-050-S-How to be remembered AD (from Bishop Gr.)
© Arbor Memorial Inc. 2013
nygh.on.ca 27
 INTEGRAcare
Your Healthcare Provider of Choice
Live-in Care - Personal Support Workers
Registered Practical Nurses - Registered
Nurses - Nursing Foot Care
Palliative & Alzheimer’s Specialists
Care & Medication Management
Rental Assistive Devices

Call INTEGRAcare for all your family health needs

(416) 421-4243
www.integracare.on.ca

We offer:
• Physiotherapy
• Social Work
• Speech Language 905-306-0202
Pathology or 1-877-560-0202
And much more ENRICHING LIVES.
CHANGING TOMORROW.
Funding options are available www.closingthegap.ca

Complete Foot and Leg Care and

Custom Foot Orthotics

Let our team of Specialist Physicians, Chiropodists and

Pedorthists help you with the following mobility issues:
• Foot, Ankle or Knee Pain
• Lower Back Pain
• Diabetic Foot Disorders
• Gait Disorders & Plantar Fasciitis
www.walkingmobilityclinics.com | 1370 Don Mills Rd, Suite 4, North York, ON | 416-445-1015

28 Patient Services Directory

 Experience the Warmth of
Retirement Living in Toronto

Come and visit us, moreover, see for yourself why Shepherd Village is your

best choice for retirement living. Compare our selection of retirement

accommodations, variety of social and life enrichment programs and of

course the unequalled community where shopping, restaurants, golf course

and professional services are all just a leisurely and safe walk away.

Commission on Accreditation
of Rehabilitation Facilities

Shepherd Village Inc., 3760 Sheppard Ave. East, Toronto, ON M1T 3K9
416-609-5700
Website: www.shepherdvillage.org
Email: marketing@shepherdvillage.org

nygh.on.ca 29
 Toronto

024-LAS-2.813x2.813-Ad-March-14-416.pdf 1 14-03-21 11:09 PM

• Meal Preparation
• Personal Care
• Errands/Shopping
Please remember
• Laundry that visitors are
• Light Housekeeping
• Nursing Care not to visit at any
Day/Night, Live-in/Live Out
In homes, hospitals, time if they feel ill
retirement homes
Free Nurse Assessment in any way, with
24/7 every day
fever, headache,
“There’s
no place sore throat, chills,
like home” cough, muscle
416.628.5072 aches, etc.
www.LAServices.ca

Recover in style.
Respite suites are now available!
Our Respite program includes nursing
care, on-site fitness programs, three
V!VAlicious meals daily, and much more.
Daily rates are available, book today!

V VA Thornhill Woods Retirement Community

9700 Bathurst Street, Vaughan, ON
Call 905.417.8585 or visit www.vivalife.ca

30 Patient Services Directory

 Your parents helped you cross the Call us today to book
street safely, ride a bike and drive a car… your personal visit &
complimentary meal.

CHARTWELL Gibson
retirement residence
1955 Steeles Ave. East,
North York, ON
Call 416-498-5588

CHARTWELL
LAnsinG
retirement residence
10 Senlac Road,
Now they need you to help them make North York, ON
the right decision.
Call 416-250-7029
If conversations have begun to explore the topic of what’s
next, you’re probably wondering where to begin. The most
important thing is to find the option that best suits your
parent’s needs. At Chartwell, our professionally trained staff
can help you navigate the decision-making process and help
you decide on the best option. www.chartwell.com

WillowPublishingAd-Oct2014-OL.indd 1 2014-10-10 5:21 PM

nygh.on.ca 31
 The right care where you need it most

Personalized care in hospital and help with

maintaining your independence at home

• Pre & Post Surgery Care

• Hospital Sitting
• Respite & Palliative Care
• Alzheimer’s & Dementia Care

Contact us today to book your free in-home consultation!

416-637-2155 www.PremierTorontoCentral.com
InfoTorontoCentral@homecarephs.com

daily/weekly/monthly rates available

starting at $49.95 per night

* (Fee’s Apply)

(*Continental breakfast available May - August and only with our daily and weekly rates)

32 Patient Services Directory

Saving your Baby’s Cord Blood at birth could
save the lives of your baby and other
family members in the future

Cord Blood has been used to successfully treat

over 75 life-threatening diseases

It holds promise for new therapies to repair

damaged organs that cannot be treated with
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Progenics’ unmatched guarantee

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FDA Registered Health Canada Registered

nygh.on.ca 33
 Nor th York S e niors C e ntre ha s bee n s e r v ing olde r adult s
in your communit y since 1974!

Active Living Centre for 55+

Conveniently located on the Yonge subway line at Finch Avenue, the ALC offers a variety
of activities & services that can support your health & wellness. Activities include:
• Personalized program plan to meet your fitness, social & recreational goals
• Physical activity classes for all levels of fitness
• Life long learning classes
• Social & recreational activities
• Culturally specific activities for Chinese, Korean and Farsi speaking communities

Looking for additional help?

The Day Away Club provides older adults with physical frailties or cognitive challenges
an opportunity to socialize, be active and have fun in a safe and caring environment.
Transportation: NYSC operates a fleet of well maintained & comfortable vehicles. Our
courteous drivers provide safe rides for clients living in the community.
Personal support services are available to you during your hospital stay and at home
to help you live safely and independently.

F O r m O r e i N F O r m At i O N O N A N Y O F O u r S e r v i C e S A N d P r O g r A m S P L e A S e CO N tAC t u S At:

21 Hendon Avenue | toronto, ON m2m 4g8 | 416 733 4111 | www.nyseniors.org

34 Patient Services Directory

 STAY COMFORTABLE
NEWLY RENOVATED
Discounted Patient & Hospital Rates Available
Less than 5KM from North York General Hospital
Complimentary High Speed Internet Access
King or 2 Queen Beds Available
Rollaway Bed and Cribs/Infant Bed Available
Wheelchair Accessible Rooms Available
Room Service
Self Serve Laundry Available
Heated Swimming Pool
Fitness Centre
On-site Restaurant & Lounge
Earn Club Carlson Points or Airline Miles
Close to Public Transit, Shopping Malls,
Grocery Stores, Restaurants
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RADISSON HOTEL TORONTO EAST

55 Hallcrown Place, Toronto, ON • 416-493-7000
www.radisson.com/northyorkhospital • 1.800.333.3333

Change Your Address,

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You like your life just the way it is. So isn’t it comforting your complimentary
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you enjoy when you live at Revera – Rayoak Place?
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• Affordable single storey suites Rayoak Place
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• Full range of care for Assisted & Independent Living 416-391-0633
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nygh.on.ca 35
 “ Buildregain
your confidence,
your strength.”
New... Terraces of Baycrest
Respite Care Program
Furnished apartments with 24hr on-site nursing
Kosher (COR) meals & synagogues
Lifeline emergency response system
Customized care services
Tailored land/water fitness programs
for rehabilitation and recovery
N HWY 401
Neptune Dr.
For information and tours:

Bathurst St.
Allen Rd.

Ameer Ave.
Terraces of Baycrest
416-785-2379
55 Ameer Avenue, Toronto Baycrest Hospital
info@TerracesofBaycrest.com Baycrest Ave.
www.TerracesofBaycrest.com
RETIREMENT RESIDENCE

Fashion
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• Over 35 Year Tradition Of Caring & It Shows!

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36 Patient Services Directory

 Spacious, Furnished Apartments
5 minutes away from the hospital:
• Fully-equipped kitchen to cook your favourite,
healthy meals.
• Ensuite washer and dryer, high-speed internet and
complimentary calls.
• Smoke-free surroundings with weekly maid service to
maintain a worry-free, clean and healthy environment.
Additional services:
• 24/7 real person customer service — call us anytime
of day or night for assistance.
• Building amenities including fitness centres and
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Upon booking, please mention ‘NYGCare’
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Toronto Head Office

2323 Yonge Street Toronto, ON M4P 2C9
416.850.6666 • 1.877.7MARYAM (762.7926)
info@MaryamSuites.com
www.MaryamSuites.com

nygh.on.ca 37
38 Patient Services Directory
nygh.on.ca 39
 Respite Stays at Amica.
Something to feel good about.
If you need a break as a primary caregiver to an elderly loved one, or they
require TLC after hospital discharge, consider Amica for a comfortable,
secure respite stay. Here they’ll have the comfort of a private suite with the
peace of mind that professionals are on staff to attend to their needs. They
will enjoy nutritious meals, the company of others and an endless range of
activities that promote Wellness & Vitality™.

CALL Call for a tour and full details

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14-1153

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546 Steeles 19 Rean Drive 15 Barberry Place
Avenue West North York, ON North York, ON
Thornhill, ON 647.286.7935 416.977.3177
905.886.3400

40 Patient Services Directory

GABI’S WIGS
3561 Bathurst Street, Toronto, ON
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Full service salon – we carry synthetic, human hair blends
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nygh.on.ca 41
42 Patient Services Directory
 Your Health Care
Be Involved

Be involved in your health care. Speak up if you

have questions or concerns about your care.

Tell a member of your health care team about your

past illnesses and your current health condition.

Bring all of your medicines with you when you go to

the hospital or to a medical appointment.

Tell a member of your health care team if you have ever

had an allergic or bad reaction to any medicine or food.

Make sure you know what to do when you go home

from the hospital or from your medical appointment.

Funding for this project was provided by

the Ontario Ministry of Health and Long-Term Care www.oha.com

nygh.on.ca 43
 North York General
Address: 4001 Leslie Street, Toronto, ON M2K 1E1
Website: nygh.on.ca

http://www.facebook.com/NorthYorkGeneralHospital @NYGH_News http://www.youtube.com/nyghnews