2011-2012 - Medical - Directory

Medical Directory
Your guide to connecting to care
2011–2012
Go green! View or download the Medical Directory at a time that is

convenient for you. Go to kp.org/directory/nw.
All plans offered and underwritten by

Kaiser Foundation Health Plan of the Northwest.
17CORE-10/12-10 500 NE Multnomah St., Ste. 100, Portland, OR 97232.
Maximize your membership with kp.org
Register for My Health Manager at kp.org to take advantage of features

that save you time and money. You’ll enjoy around-the-clock, secure
access to care. Signing up is easy. From kp.org, click on Sign On, and
then click on Register Now. Once you are registered, you can:
• E-mail your doctor’s office, saving time, gas, and a copayment.
• Order your prescription refills. Enjoy the convenience of home delivery
for most refills at no extra charge.
• Schedule or cancel your routine appointments with real-time access.
• View your lab test results and get summaries of your office visits.
• Help take care of a loved one by requesting access to a family
member’s medical record.
17CORE-10/12-10
Emergency care
In an emergency, call 911 or go to the nearest

emergency facility.
Participating or select hospital

emergency departments
Emergency care is available seven days a week, 24 hours a day at
these hospital emergency departments:
Kaiser Sunnyside Medical Center . . . . . . . . . . . . . . . . page 36

10180 SE Sunnyside Road
Clackamas, OR 97015
503-652-2880 or 360-256-0556
OHSU Doernbecher Children’s Hospital . . . . . . . . . . page 37

(For children 17 and younger)
3181 SW Sam Jackson Park Road
Portland, OR 97201
503-494-7551
Providence St. Vincent Medical Center . . . . . . . . . . . page 38

9205 SW Barnes Road
Portland, OR 97225
503-216-2361
Salem Hospital. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 39

890 Oak St.
Salem, OR 97301
503-561-5200
Southwest Washington Medical Center*. . . . . . . . . . page 40

400 NE Mother Joseph Place
Vancouver, WA 98664
360-514-2064 or 503-972-3000
*The Southwest Washington Medical Center (Memorial Campus)
urgent care facility located at 3212 Main St., Vancouver, is not part of
the agreement between Southwest Washington Medical Center and
Kaiser Permanente. Members will be held financially responsible for
care they receive at that location.
Sight-impaired services
To request an electronic text file or large print copy of this directory, call
503-813-2000 or 1-800-813-2000.
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
17CORE-10/12-10 1 Membership Services . . . see page 5

Emergency care
Emergency care is for emergency medical conditions. Emergency

medical conditions are conditions in which the immediate onset of
symptoms, including pain, is severe enough to lead a prudent layperson
with an average knowledge of health and medicine to reasonably believe
immediate medical attention is needed:
• To avoid serious impairment of bodily functions or serious dysfunction
of a bodily organ or part.
• Because there is a serious threat to the health of the individual or
a fetus (unborn child).
Some examples of emergency conditions are:
• Suspected heart attack or stroke.
• Sudden or extreme difficulty breathing.
• Sudden loss of consciousness.
• Severe bleeding.
• Severe abdominal pain.
• Injuries to one or both eyes.
See your Evidence of Coverage (EOC) or Membership Agreement for a
complete definition.
Participating or select facilities

There are five participating or select hospital emergency departments,
listed on page 1. For our plans, “participating” and “select” mean the
same thing. See page 6 for details.
Care outside of participating or select facilities

If you are not treated by a participating or select hospital, you, or
someone on your behalf, must contact us once your condition is stable.
Any care you get after you are stable (post-stabilization care) may not be
covered, unless we approve it first.
In an emergency, a non-participating doctor may admit you to a non-
participating hospital. In this case, you must notify us as soon as you
reasonably can, or someone else can notify us for you. If you don’t, your
hospital stay may not be fully covered. (This does not apply to Medicare
members.) We may move you to a participating or select hospital when
you are medically stable.
Urgent care
Urgent care is treatment for unforeseen conditions that require prompt
medical attention to keep them from becoming more serious, but that
are not emergency medical conditions.
Care for an urgent condition is covered during certain hours at
designated urgent care facilities and participating or select medical
offices. It is not covered in hospital emergency departments inside the
service area. See page 9 for information on getting urgent care.
Emergency Psychiatric Services
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
Washington and Oregon (outside Portland area). . . . . . . . 1-866-453-3932
Poison Control Center
1-800-222-1222
17CORE-10/12-10 2 Save time with kp.org
Contents
Member information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33
Welcome to Kaiser Permanente . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Understanding your care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
How to get the care you need . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Routine appointments and care . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Urgent appointments and care. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Specialty care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Checklist for appointments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Pharmacy services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Healthy living. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Shortcuts to health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Preventive care—Staying healthy . . . . . . . . . . . . . . . . . . . . . . . . 19
Recommended adult preventive measures . . . . . . . . . . . . . . . . . 20
Recommended vaccinations for children . . . . . . . . . . . . . . . . . . 22
When you travel, we’ve got you covered . . . . . . . . . . . . . . . . . . 24
Advance directives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Health plan administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Member and patient rights and responsibilities. . . . . . . . . . . . . 32
Medical directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34–107
Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Hospitals, medical centers, and medical offices. . . . . . . . . . . . . 35
Medical offices (alphabetically by name). . . . . . . . . . . . . . . . . 36–91
Other services for member care . . . . . . . . . . . . . . . . . . . . . . . . . 92
Business services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Provider index by medical facility. . . . . . . . . . . . . . . . . . . . . 94–107

If you don’t speak English
Si usted no habla inglés
We provide free language

interpretation services. For access to
these services, to request portions
of this publication in Spanish,
Russian, Vietnamese, or Chinese,
or for information about providers
who speak a foreign language, call
1-800-324-8010.
Proporcionamos servicios de
interpretación de idiomas sin
cargo. Para acceder a estos
servicios, solicitar partes de esta
publicación en español o para
obtener información acerca de
los proveedores que hablan otros
idiomas, llame al 1-800-324-8010.
To find providers who are fluent in Spanish or Vietnamese, please see the list
starting on page 94.
Para encontrar Vietnamese

proveedores que hablan español o vietnamita, por favor vea
la lista empezando en la página 94.
que ñ‹ tìm nhóm chæm sóc / bác sï nói rành ti‰ng

a,
a Tây Ban Nha ho¥c ti‰ng ViŒt, xin Ç†c danh
sách b¡t ÇÀu nÖi trang X.
94.
Nhóm chæm sóc / bác sï báo cáo h† nói rành

ti‰ng ViŒt.

welcome to kaiser permanente
Your health is our priority, and we want to make it easy for you to
connect to the care you need. If you are a new member, get started at
kp.org/newmember. We’ve gathered the information you need to get
up to speed in one convenient place online.
Follow these five easy steps to get started:
1. Choose your personal physician at kp.org/chooseyourdoctor.
2. Register for secure access to the time-saving features of My Health
Manager at kp.org. From kp.org select Sign On, and then click on
Register Now.
3. Schedule your first appointment. Call Membership Services at one of
the numbers below.
4. Transfer your prescriptions and medical records. These forms are
available at kp.org/newmember.
5. If you have questions, call Membership Services at one of the numbers
below.
For benefits specific to your plan, please see your Evidence of Coverage
(EOC) or Membership Agreement.
Your EOC or Membership Agreement will be referred to as EOC in
this directory.
Membership Services helps you connect to care
From selecting a medical office and personal physician, to learning

more about your coverage, Membership Services can help. Contact
us via e‑mail at kp.org, by phone at one of the numbers below, or
in person at most medical offices. Membership Services is available
8 a.m. to 6 p.m., Monday through Friday.
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503‑813‑2000
All other areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑813‑2000
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑735‑2900
Language interpretation services . . . . . . . . . . . . . . . 1‑800‑324‑8010
Medicare members can call Membership Services from 8 a.m.
to 8 p.m., toll free seven days a week at 1‑877‑221‑8221; TTY
1‑800‑735‑2900.

Understanding your care
Evidence of Coverage (EOC)

Your Evidence of Coverage describes your benefits and other
important information about your coverage. For individual and
family plan members and other non‑group members, this is called a
Membership Agreement.
You may be able to view your EOCs or Membership Agreements online
at kp.org. You will receive a postcard with instructions and have the
option to order a printed copy. Medicare members receive a printed
copy automatically.
If you have questions about your EOC or Membership Agreement,
Membership Services can help (see page 5).
Participating and select providers and facilities

Most covered care must be provided by Kaiser Permanente or other
designated providers and facilities. (Please see your EOC or Membership
Agreement for details and exceptions, such as emergency services.)
If you are an Added Choice® member, this rule applies only to Tier 1
coverage.
Our EOCs use different terms when referring to these providers and
facilities. Most EOCs use the term “participating” (e.g., “participating
provider” or “participating facility”). Added Choice EOCs use the
term “select” (e.g., “select provider” or “select facility”). This Medical
Directory uses both terms. If you have questions, please see your EOC or
contact Membership Services.
For Added Choice members

The information in this directory applies when you use the providers
and facilities listed in this directory. Under Added Choice plans, these
providers are called “select providers.” When you receive services from
PPO or non‑participating providers or facilities, some of the restrictions
mentioned in this Medical Directory do not apply. However, different
restrictions and requirements do apply. Read your EOC carefully to make
sure you understand the difference.
To locate a PPO provider available on Added Choice plans, contact
Membership Services (see page 5) or go to kp.org/addedchoice.

How to get the care you need
To get the care you need, follow these five steps. If you need help along
the way, contact Membership Services (see page 5).
1. Choose your primary care provider—the choice is yours
Developing a relationship with your primary care provider is an important
part of your total health. Whether providing preventive care exams,
treating you when you’re sick, or coordinating your care with specialists,
your primary care provider can help you with your health needs and goals.
View the profiles of our highly skilled primary care providers at
kp.org/chooseyourdoctor. Then contact Membership Services (see
page 5) to choose your provider. You’ll be scheduled with a provider
who’s taking new patients and asked if you’d like him or her to be your
primary care provider. You may wait until after you’ve seen the provider
to decide. You can also change to a new provider at any time.
2. Select your medical office
Although you can get care at any of Kaiser Permanente’s 30‑plus
facilities, we recommend that you select a primary care provider from
a medical office that’s convenient to where you live or work. For help
making your choice, see the map of locations on page 34. You can also
contact Membership Services (see page 5) for help finding the right
medical office. Feel free to visit one or more medical offices to see which
you prefer.
3. Determine what type of care is right for you
Your primary care provider can be a physician, nurse practitioner, or
physician assistant in family medicine, internal medicine, pediatrics (for
children under 18), or obstetrics/gynecology.
As a member, you must receive your care from participating or select
providers and facilities (unless an exception applies as described in your
EOC or you have an Added Choice plan).
4. Transfer your medical records
Transferring your medical records is easy. Download and submit the
Release of Medical Records form located at kp.org/newmember, and
we will take care of the rest. You can also contact Membership Services
(page 5) for a form.
5. Transfer your prescriptions
If you have prescriptions to transfer, you’ll want to fill out the Transfer
Your Prescriptions form at kp.org/newmember right away. Usually
you can receive a one‑time refill of a prescription written by a
non‑participating provider if the drug is on our formulary.
To order your prescriptions, call the main pharmacy number in your
medical office before you need the refill. Certain prescriptions require
that you see a participating provider before you can receive a refill.
Once you have a prescription written by a participating provider, you
can order your prescription refills at kp.org/rxrefill. Save additional time
and money through our postage‑paid Mail‑Delivery Pharmacy service,
available for most prescriptions.

routine Appointments and care
Routine appointments are for nonurgent medical needs such as

physicals, checkups, and follow‑up or preventive care. You can schedule
these appointments at your convenience. Visit kp.org/appointments
or contact Membership Services (page 5). We recommend you see
your primary care provider when you need care. If your provider is not
available, you’ll have the option to schedule your appointment with a
different provider.
Save time and money by e‑mailing your doctor’s office

Once you are registered at kp.org, you can e‑mail your doctor’s
office with any nonurgent questions you may have rather than making
an appointment for an office visit. Your messages are secure and
confidential. You can also view and learn about most test results and get
summaries of your office visits.
When to call an advice nurse

If you have a health concern but aren’t sure if you need to be seen or
where to go for care, call an advice nurse. You can also call your medical
office during weekday hours. An advice nurse will evaluate your concern
and let you know if there are home treatments you can try or if you need
to come in.
To contact an advice nurse 24 hours a day, seven days a week, call:
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503‑813‑2000
Vancouver area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑813‑2000
All other areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑813‑2000
Oncology advice in the Longview‑Kelso area. . . . . . . . . . . . 360‑636‑5559
Appointments for primary care

Primary care includes family medicine, internal medicine, pediatrics, and
obstetrics/gynecology.
Once you are registered at kp.org, save time by scheduling most
nonurgent primary care appointments at kp.org/appointments. With
our real‑time appointments feature, you’re able to view—and pick
from—available appointment times for your primary care provider. You
can also cancel appointments or review your office visits at anytime. In
addition, you may be able to schedule a same‑day visit.
To make routine and urgent appointments, call the Appointment
Center at 503‑813‑2000 or 1‑800‑813‑2000 (toll free), Monday–Friday,
7 a.m.–6 p.m. (In Longview, the hours are 8 a.m.–6 p.m.) Appointment
times at most medical offices start at 8 a.m. and continue until 6 p.m.,
Monday through Friday. Appointment times at Murrayhill Medical Office
and West Salem Medical Office start at 9 a.m. and continue until 5 p.m.,
Monday through Friday. Murrayhill Medical Office is closed from 1 p.m.
to 2 p.m., Monday through Friday.
Cancellation
If you can’t keep your appointment, please let us know so we can
offer the appointment to another member. Call 503‑813‑2000
or 1‑800‑813‑2000 (toll free) to cancel at any time through our
automated, wait‑free system. You may also cancel your appointment at
kp.org/appointments.

Urgent appointments and care
When you are sick or injured, you may need urgent care. Urgent care
appointments are for when you require prompt medical attention but do
not have an emergency medical condition. See page 1 for emergency
care information. Some examples of conditions that may require urgent
care are muscular complaints, gynecological problems, colds, coughs,
ear pain, vomiting, diarrhea, red eye (pink eye), and fevers under
102 degrees.
Urgent care options

Schedule an appointment with your primary care provider when you
have an urgent concern. Call your medical office or Membership Services
(page 5) and request a same‑day appointment.
To make an appointment, call:
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503‑813‑2000
Vancouver area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑813‑2000
All other areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑813‑2000
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑735‑2900
Language interpretation services . . . . . . . . . . . . . . . . . . . . 1‑800‑324‑8010
Your urgent care options in our service area depend on the time and day.
• During regular urgent care hours, use one of our designated
urgent care facilities listed on page 10. In Salem, please call for
an appointment.
• Outside of regular urgent care hours, or if a designated urgent care
facility is closed on a holiday, call the regional advice nurse for help
with getting care (see page 8).
In an emergency, call 911 or go to the nearest hospital emergency
department. Kaiser Sunnyside Medical Center’s Emergency Department
is open 24 hours a day, seven days a week.
See page 24 for information on services outside our service area.

Urgent care hours
Portland
Beaverton Medical Office 10 a.m.–5:30 p.m. weekends/holidays
Interstate Medical Office 6 p.m.–8:30 p.m. M–F;

South 7 a.m.–8:30 p.m. weekends/holidays
Mt. Scott Medical Office 10 a.m.–5:30 p.m. weekends/holidays
Salem
Call 503‑361‑5400 for an appointment.

Salem medical offices are closed on holidays.
Salem Hospital
5:30 p.m.–8 p.m. weekends
Urgent Care Center
Skyline Medical Office 9 a.m.–5:30 p.m. weekends
Vancouver
Cascade Park
10 a.m.–5:30 p.m. weekends/holidays
Medical Office
Longview
Longview‑Kelso 10 a.m.–5:30 p.m. Saturdays/holidays

Medical Office (closed Thanksgiving and Christmas)

Specialty care
Referrals for specialty care

We want to help you get the care you need. Talk to your primary care
provider if you think you need to see a specialist. In most cases, you’ll
need a referral from your primary care provider before you see a
specialist for the first time. Follow‑up visits do not require a referral as
long as they are with the same specialist and for the same condition.
If your primary care provider refers you to a provider who is not a
participating or select provider, the number of visits allowed or the
period during which you can make visits may be limited. You’ll receive
a written “Authorization for Medical Care” with more details when the
referral is authorized. You must receive an authorization before receiving
care (except in emergencies). Contact your referring provider if you need
more visits or services.
In most cases, your diagnostic tests (laboratory, imaging, etc.) need to
be completed at a participating or select facility. If you have questions
about outside authorizations, call the Referral Center at 503‑813‑4560.
Certain types of specialty care do not require a referral

For some types of specialty care, you can schedule an appointment
without a referral. Call your medical office or Membership Services
(page 5) to schedule an appointment for the following services:
• Addiction medicine (chemical dependency services).
• Cancer counseling.
• Cosmetic Center.*
• Mental health.
• Obstetrics/gynecology.
• Occupational health.
• Social services.
• Vision Essentials by Kaiser Permanente:
– Ophthalmology.
– Optometry (routine eye exams, contact lenses).
*Note: Cosmetic services are generally not considered medically
necessary and therefore are not a covered service.

Utilization review
We provide care based on what’s appropriate for the condition being
treated or diagnosed and the existence of coverage. We do not use
financial incentives to encourage providers to limit or deny care to
members or to make decisions that result in under‑utilization. Nor do
we make decisions about hiring, pay, promotions, or termination of
employment based on the likelihood that denials will be supported.
However, some treatments and services require a utilization review.
This means:
• We evaluate whether a specific health care service, procedure, item,
or setting is necessary, appropriate, effective, and efficient for the
condition in question.
• We monitor the use of a specific health care service, procedure, item,
or setting.
Some treatments and services are subject to utilization review based
on criteria developed by Northwest Permanente, PC, Physicians and
Surgeons, or another organization.
In some cases, a service that requires a utilization review may not be
medically necessary. Physicians always make the final decision about
medical necessity.
If you think you need a specific type of care, talk to your health
care provider. He or she will discuss it with you and recommend the
appropriate care.
Contact Membership Services (see page 5) if you need to:
• Get more information about utilization review.
• Make a request for an explanation of our criteria for specific conditions.

Prior authorization
Most care from participating and select providers or facilities does not
require prior authorization (advance approval). However, certain services
do require prior or concurrent authorization.
Here are some examples of services that require prior or concurrent
authorization:
• Bariatric surgery services.
• Breast reduction surgery.
• Chemical dependency services.
• Drug formulary exceptions.
• Durable medical equipment.
• Hospice and home health.
• Inpatient hospital services.
• Nonemergency medical transportation.
• Open MRI.
• Plastic surgery.
• Reconstructive surgery.
• Routine foot services.
• Select provider referrals to a PPO provider, a non‑participating
provider, a PPO facility, or a non‑participating facility.
• Skilled nursing facility services.
• Transplants.
Usually, your provider will request authorization when it is needed.
If a request for authorization is denied, we’ll send you a written
explanation. You may appeal this decision. We’ll tell you how to appeal
in the letter we send you. You can also ask Membership Services how to
appeal (see page 5). Or, you can follow the directions in your EOC.
For Added Choice® members

If you are an Added Choice member, some services and inpatient care
received from a PPO or non‑participating provider or facility require prior
authorization. Please see your EOC for details.

checklist for appointments
To get the most out of your appointments and help us keep you safe and
healthy, be an active participant with your health care team. Follow these
five steps.
1. Prepare for your office or hospital visit. Write down questions and
notes beforehand. Follow these steps to prepare for your visit:
• Arrive 10–15 minutes early to allow time for check‑in.
• Bring your Kaiser Permanente ID card and a photo ID.
• If you are covered by another health plan—including Medicare,
Medicaid, or any other medical insurance carrier—bring your ID card
for that plan too. If that plan is your primary plan, we’ll coordinate
the benefits. (This does not apply to Oregon individual and family
plan members and other non‑group members.)
• If you’re having trouble communicating, bring a friend or family
member with you to help you ask questions and remember answers.
• If you’re being seen due to a work‑ or accident‑related illness or
injury, tell the receptionist.
2. If your plan includes a copayment, coinsurance, or deductible, be
prepared to pay it when you check in.
• You may pay by cash, check, debit card, and Visa, MasterCard,
Discover, and American Express cards. What you pay depends on
your plan benefits.
• If you can’t afford to pay your copayment, coinsurance, or
deductible, you may ask to speak to a financial counselor to review
your payment options. You may be eligible for a payment plan or
other financial assistance. Contact Membership Services (see page
5) for details.
3. Bring a list of all the medications you are currently taking, including
over‑the‑counter medications such as aspirin, vitamins, and herbal
supplements. If you have any questions about your medications, ask
your doctor or the pharmacy. Learn more about your medications at
kp.org/medications.
4. Speak up when you have questions or concerns. If you have questions,
make a list and bring the list to your appointment. After your
questions are answered, summarize the information in your own words
to help clarify the information. It’s a good idea to ask questions before
a medical test, when your doctor prescribes medication, and before
you begin any medical treatment.
What to ask:*
• What is my main problem?
• What do I need to do about it?
• Why is it important for me to do this?
5. Be patient with questions from your health care team. Different
members of your health care team may ask the same questions
several times, such as what your name is or whether you have
allergies. Asking these questions is one way we make sure you are
getting the right care.
*Adapted with permission from Ask Me 3 by the Partnership for Clear Health
Communication.

Pharmacy services
Once you have a prescription written by a participating provider, you can

order your prescription refills without standing in line at kp.org/rxrefill.
You can save time and money through our postage‑paid Mail‑Delivery
Pharmacy service, available for most prescriptions. You may also call our
automated telephone service at 1‑800‑548‑9809.
To place an order, you’ll need your credit card or debit card information,
health record number, and prescription number(s). We’ll send your refill
to the postal address you choose. Allow 7–10 workdays for prescriptions
to arrive in the mail.
You can also pick up your prescriptions and buy over‑the‑counter
medications at most of our medical offices.
If you have a prescription drug benefit, you can find details in your EOC.
Please note: Drugs that require special handling, such as
temperature‑sensitive or high‑cost medications, are not provided
through our Mail Delivery Pharmacy. We do not mail drugs to permanent
residents of states other than Oregon and Washington.

Healthy Living
We’re here for you when you need care for an illness or injury. But more
than that, we want to help you stay healthy so you can do the things you
want to do in your life. Take advantage of classes, programs, and online
tools that help you stay happy and healthy.
Health Education Services

Health Education Services provides you with resources that help you
thrive. Telephone coaching and products such as books, DVDs, and
pedometers can help you achieve your health goals.
Live healthy with health education classes and other resources. Some
may require a fee. You can learn about topics such as:
• Nutrition and fitness.
• Quitting tobacco.
• Preparing for childbirth.
• Living well with diabetes.
For your convenience, download our Healthy Living catalog at
kp.org/formsandpubs; just click on Health and Wellness. You can also
pick one up at any medical or dental office.
Talk with a health coach

Are you thinking about a healthier lifestyle? A brief motivational chat with
a health coach can help. These behavior change experts can help you
address your health goals and your options for next steps.
Call 503‑286‑6816 or 1‑866‑301‑3866 (toll free) and select option 2 to
take the first step.
Personalized online programs

Take an active role in improving your health with programs that help you
create a healthier lifestyle. Evaluate your daily routine and take steps to
get your life headed in a healthier direction. Programs include:
• Take a total health assessment with SucceedTM. kp.org/succeed
• Lose weight with BalanceTM. kp.org/balance
• Quit smoking with BreatheTM. kp.org/breathe
• Manage diabetes with CareTM for Diabetes. kp.org/carefordiabetes
• Manage pain with CareTM for Pain. kp.org/careforpain
• Manage back pain with CareTM for Your Back. kp.org/careforyourback
• Manage ongoing conditions with CareTM for Your Health.
kp.org/careforyourhealth
• Eat healthy with NourishTM. kp.org/nourish
• Manage depression with OvercomingTM Depression.
kp.org/overcomingdepression
• Get a good night’s sleep with OvercomingTM Insomnia.
kp.org/overcominginsomnia
• Overcome stress with RelaxTM. kp.org/relax
Visit kp.org/healthylifestyle for more information.
Some programs are available in Spanish at kp.org/vidasana.

Member discounts*
• CHP Active & Healthy. Save money on hundreds of fitness, wellness,
and entertainment activities. Get discounts on ski lift tickets, sporting
events, gym memberships, and movies. Visit chpactiveandhealthy.com
for more information.
• Weight Watchers®. Enjoy special discounts on traditional Weight
Watchers meetings and on home‑based and online Weight Watchers
programs.** Visit kp.org/weightwatchers to learn more.
• Alternative and chiropractic care. Get discounts on acupuncture,
chiropractic care, massage, and other alternative therapies from
providers belonging to the CHP Group network.
• ChooseHealthyTM. Access health information, tools, and product
discounts. For details, go to kp.org/choosehealthy.
• FitnessCoach.com. Assess your fitness level and get the motivation
and coaching you need to get the most out of your physical activity
with a free subscription. Tools such as telephone coaching for weight
management, tobacco cessation, and healthy living will help support
your fitness goals.
Visit kp.org/memberdiscounts for more information.
Healthwise® Handbook
Get a free copy of this handbook to learn about 180 topics ranging from
health tips to self‑care information for minor health conditions. You’ll also
find information on emergencies and first aid, and advice on when to call
us for help.
Pick up your copy at any Membership Services desk. Much of the
information in the Healthwise Handbook is also available in our health
encyclopedia at kp.org/health.
Center for Health Research

Since 1964, the Kaiser Permanente Center for Health Research (CHR) has
made hundreds of medical discoveries to benefit the health of you and
your community. As a Kaiser Foundation Health Plan of the Northwest
member, you are eligible to participate in some studies. Joining a CHR
study is voluntary, free, and does not affect your health care or coverage.
Learn more or watch videos about studies at kpchr.org. For location and
contact information, see page 46.
* These products and services are provided by entities other than Kaiser Foundation
Health Plan of the Northwest (KFHPNW). Certain KFHPNW benefit plans include
coverage for some of these discounted services. Check your EOC for details.
KFHPNW disclaims any liability for these discounted products and services. Should
a problem arise, you may take advantage of our grievance process by calling
Membership Services at 503‑813‑2000 or 1‑800‑813‑2000.
** Weight Watchers is the registered trademark of Weight Watchers International Inc.
and is used under license.

shortcuts to health
Want to live longer, be healthier, and enjoy life more? We offer

inspiration and tools that help you feel and be your best. Get started
at kp.org/myhealth for around‑the‑clock access to health information.
Follow these links to online health programs, services, and advice that
help you live well and thrive.
• kp.org/audio—guided imagery audio programs.
• kp.org/cam—complementary and alternative care information
and discounts.
• kp.org/children—health information for children.
• kp.org/classes—health education classes.
• kp.org/diabetes—tips for living better with diabetes.
• kp.org/espanol—online content in Spanish.
• kp.org/facilities—find the medical office closest to you.
• kp.org/health—health encyclopedia.
• kp.org/healthylifestyles—interactive and personalized online
wellness programs.
• kp.org/healthyliving—tools for living a healthier life.
• kp.org/heart—tips for maintaining a healthy heart.
• kp.org/medicalstaff—medical staff directories.
• kp.org/medications—drug encyclopedia.
• kp.org/newmember—tips to get the most out of your health plan.
• kp.org/pregnancy—health information for mom and baby.
• kp.org/prevention—keys to health through preventive care.
• kp.org/quitsmoking—a guide to smoking cessation.
• kp.org/vidasana—interactive and personalized online wellness
programs in Spanish.
• kp.org/womenshealth—health information for women.

Preventive care—Staying healthy
Care during and after pregnancy

Having a baby can be one of life’s most joyous and challenging
experiences. We can help you on the journey—whether you are
dreaming of motherhood, have a baby on the way, or are holding your
newborn in your arms. Visit kp.org/pregnancy for information.
If you are pregnant, we recommend your first visit with a doctor, nurse
practitioner, or nurse midwife take place between the 6th and 12th week
of pregnancy. In many cases, visits will follow the schedule below. Some
women will need to be seen more often.
Pregnancy visit schedule
Weeks 6–12. Pregnancy education, discussion of genetic testing
choices, physical exam, lab tests, and determining due date.
Week 16. Schedule ultrasound test for 18–20 weeks.
Week 22. Monitor fetal activity, watch video, and schedule
childbirth class.
Week 28. Get fetal kick count, start classes, and do blood tests.
Week 32. Discuss birth control plans. Schedule hospital tour and fill out
hospital forms.
Week 36. Discuss birth plan, get a group B strep test, and determine
baby’s position.
Week 38. Labor education.
Week 40. Discuss overdue delivery plan.
Week 41. Start and revise postdate plan. Do a non‑stress test to monitor
baby’s condition.
After delivery. See your provider four to six weeks after giving birth.
If you think you are pregnant—or would like to talk about planning a
pregnancy—call the Obstetrics/Gynecology Department at the medical
office most convenient for you. Visit kp.org/pregnancy for information
to help you on this journey.

recommended adult preventive measures
You’ll find highlights of preventive measures below. To learn more about

these and additional prevention topics, go to kp.org/prevention.
Lifestyle practices
• Tobacco use: Avoid or quit tobacco use. Avoid secondhand

exposure.
• Exercise: Get 60 minutes or more of moderate exercise on
most days.
• Diet: Choose foods low in saturated fat. Eat eight or more
servings of vegetables and fruits every day, and consider
portion size.
• Safety: Use seatbelts, bicycle helmets, and smoke detectors.
Store guns properly.
• Alcohol: If you drink, do so in moderation. Don’t drink and drive.
• Sexuality: Discuss sexual practices, disease prevention, and family
planning with your health care provider.
Immunizations
• Tetanus‑diphtheria, acellular pertussis: One dose Tdap for

adults ages 19 to 64, if not given earlier, then one dose Td every
10 years. For age 65 and older, one dose Td every 10 years.
• Pneumococcal vaccination: One or two doses before age 65 if
you have high risk factors; one time for those 65 and older.
• Influenza vaccine: Every year for all adults.
• Hepatitis A: Two doses for those with risk factors (consult with
your health care provider).
• Hepatitis B: Three doses for those with risk factors (consult with
your health care provider).
• Measles, mumps, rubella (MMR): One or two doses if you were
born during or after 1957 and not immunized as a child.
• Chickenpox (varicella): Two doses if you did not have chickenpox
and were not immunized as a child.
• Meningococcal: One or more doses if you have risk factors.
• Shingles (zoster): One dose for those age 60 and older.
• Human papilloma virus (HPV): Three doses for females ages 19
to 26, if not given earlier. (Also may be given to males.)

Screening tests (all)
• Hypertension: Age 18 and older, get your blood pressure

checked at your medical office every two years or as instructed by
your provider.
• Colon cancer: Age 50 to 75, have a FIT (home stool test)
every year. Discuss other possible options with your health
care provider.
• Diabetes: Discuss with your health care provider.
Screening tests (women)
• Cholesterol: Beginning at age 20, check once through age 45.

After 45, check every five years.
• Chlamydia: Beginning at age 16, every year up to age 25.
• Cervical cancer: Pap test every three years from ages 21 to 29
regardless of sexual activity. Women age 39 and older, have a
Pap/HIV co‑test every three years.
• Breast cancer: Mammogram at least every two years for women
from ages 50 to 69 (no referral required). Discuss if you want to be
screened before 50 or after 69 with your health care provider. To
make an appointment, call:
Longview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360‑636‑6224
Portland and Vancouver area. . . . . . . . . . . . . . . . 503‑283‑7200
North Lancaster . . . . . . . . . . . . . . . . . . . . . . . . . . 503‑370‑4852
Skyline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503‑588‑5985
• Osteoporosis: Bone densitometry once at or after 65.
Screening tests (men)
• Cholesterol: Men ages 20 to 35, check once. Age 35 and older,

check every five years.
• Prostate cancer: Discuss with your health care provider the need
for testing between 50 and 74.
Preventive care visits
• 18 to 49: Schedule a checkup every five years.

• 50+: Schedule a checkup every two years.

Recommended vaccinations for children
Checkups and immunizations at the appropriate ages should be part of

every childhood. See our recommendations below.
Vaccinations and 3–5 2 2 4 6 9

checkups Birth days weeks months months months months
Well-child checkup
✓✓✓✓✓✓ 1st dose
(If not
Hepatitis B 1st dose given at
2nd dose 3rd dose
birth)
Diphtheria, tetanus,
acellular pertussis
1
Polio injection 2nd dose 3rd dose
Pentacel
H. inﬂuenzae
type B
Pneumococcal
1st dose 2nd dose 3rd dose
conjugate
Oral rotavirus 1st dose 2nd dose
Measles, mumps,
rubella
Varicella
(chickenpox)
Hepatitis A
Inﬂuenza
Meningococcal
conjugate
Human
papillomavirus (HPV)
Effective January 2011: Vaccinations are listed under the recommended

ages for vaccination. Vaccinations may have a wider acceptable age
range than indicated here.
Sometimes there are shortages of vaccines. The Centers for Disease
Control and Prevention (CDC) may ask us to wait on vaccinations for
people at lower risk.

12 18 2 3 4 5 6 10 11–12 13–18
months months years years years years years years years years
✓✓✓✓✓✓✓ Every 2 years after age 6
Finish series if not completed
1 dose Tdap,
DTaP DTap
then Td booster
4th dose 5th dose
every 10 years
4th dose
4th dose
4th dose
Finish series if 2-dose

1st dose series is not completed
1 injection
(2nd dose)
Finish series if 2-dose
1st dose series is not completed
2 doses, given between

Finish series if 2-dose series is not completed
12 and 23 months of age
Recommended annually for all children 6 months of age and older
1 dose for all

children
11 and older
3-dose series for
females
11 and older
Approved by the Regional Immunization Practices Committee,

Kaiser Permanente, Northwest Region; consistent with the
Advisory Committee on Immunization (ACIP), the American
Academy of Pediatrics (AAP), and the American Academy of Family
Physicians (AAFP).

WHEN YOU TRAVEL, we’ve got you covered
You’re covered for most emergency and urgent care when you travel,
subject to the terms and limitations in your EOC. If you are temporarily
outside our service area, urgent care from a non‑participating provider
or facility is covered if the services were necessary to prevent serious
deterioration of your health and could not be delayed until you returned
to our service area.
Urgent care is treatment for an unforeseen condition that requires
prompt medical attention but is not an emergency medical condition.
Urgent care received in an emergency department outside our service
area is subject to the emergency department copayment, coinsurance
and/or deductible (see page 2). If you pay for care, we’ll reimburse
you for the charges covered under your plan, minus any copayment,
coinsurance, or deductible. Just send us the receipts, medical records,
and itemized bills.
Hospital stays. Please call us within 24 hours or as soon as you can after
being admitted to a hospital. Call 503‑735‑2595 or 1‑877‑813‑5993.
Other Kaiser Foundation Health Plan and Group Health Cooperative
service areas have hospitals. If you are admitted to a hospital owned
and operated by Kaiser Foundation Health Plan or Group Health
Cooperative, you don’t need to call us.
Routine and follow‑up care. You are not covered for follow‑up visits,
routine or continuing care, or care you could have received before
leaving home. However, if you travel to an area listed on the facing page,
you may receive these types of care at designated facilities. The types
of care you may receive and what you pay may be different from your
benefits, copayments, coinsurance, and deductibles in our service area.
To learn more about travel benefits, request the “While You Are Away”
brochure from Membership Services.
Going overseas?
Our International Travel Clinic is your one‑stop source for travel‑related
vaccinations, medications, and health information. Please call us six to
eight weeks before your trip. If you’ll be doing medical work abroad
or staying longer than three months, call us four months before your
trip. You can reach us at 1‑800‑888‑8540, 8 a.m. to 4 p.m., Monday
through Friday.
Other Kaiser Foundation Health Plan and Group Health

Cooperative service areas
If you need care while you’re in one of the service areas listed on the
facing page, please contact Member Services in that service area. They
will help you make an appointment and answer your questions.
Member Services hours vary by region. In general, the hours are Monday
through Friday, 8 a.m. to 5 p.m. If you’d like more details, order a travel
packet online or contact Membership Services (see page 5).
Note: Available services and service areas may change at any time.

California*
San Francisco Bay Area, Sacramento, Stockton, and Fresno; Southern
California major metropolitan areas from Bakersfield to San Diego
Member Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑464‑4000
24‑hour medical advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑888‑576‑6225
Colorado*
Denver, Boulder, and Colorado Springs
Member Services
Denver/Boulder/Longmont. . . . . . . . . . . . . . . . . . . . . . . 303‑338‑3800
Denver metro area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑632‑9700
Colorado Springs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑888‑681‑7878
24‑hour medical advice
Denver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303‑338‑4545
Georgia*
Atlanta area
Member Services. . . . . . . . . . . . . . . . . . .. 404‑261‑2590 1‑800‑611‑1811
Hawaii*
Hawaii, Kauai, Maui, and Oahu
Member Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑966‑5955
After‑hours medical advice

Oahu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 808‑432‑7700
Hawaii, Kauai, and Maui . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑467‑3011
Mid‑Atlantic*
District of Columbia; Baltimore area, Maryland; northern Virginia
Member Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑777‑7902
Ohio*
Northeast
Customer Relations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑686‑7100
Washington*
Group Health Cooperative
Member Services. . . . . . . . . . . . . . . . . . 1‑800‑446‑4296 1‑888‑901‑4636
Western Washington
After‑hours medical advice. . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑297‑6877
Central, Eastern Washington/North Idaho
After‑hours medical advice. . . . . . . . . . . . . . . . . . . . . . . . . 1‑800‑826‑3620
*Be sure to tell them you are a visiting member.

ADVANCE DIRECTIVES
If you are an adult, you have the right to know about any medical
treatment your provider recommends for you and the right to refuse it
if you choose. However, a serious illness or sudden injury could leave
you unable to make decisions or express your wishes. In that case, your
relatives and caregivers would have to decide what you would want.
Some states, including Oregon and Washington, allow you to state in
writing (ahead of time) your medical preferences if you are seriously ill or
injured and unable to communicate your wishes. The documents used to
do this are called advance directives.
Completing an advance directive is your choice. If you choose not to fill
out and sign these forms, it will not affect your health plan coverage or
your access to care. Advance directive forms are used only when you are
unable to communicate your health care wishes. You have the right to
decide your own health care as long as you are able to.
Advance directives in Oregon

The Oregon Advance Directive lets you name a person to direct your
health care when you cannot do so. Your health care representative must
agree in writing to do this. This form allows you to give instructions for
health care providers to follow if you become unable to direct your care.
These instructions may include decisions about general health care and
the withholding or withdrawal of life‑sustaining procedures, including
artificially administered food and water. You will get care for your comfort
and cleanliness, no matter what health care choices you make. Your
advance directive is valid only if you sign it voluntarily when you are of
sound mind. You may revoke it at any time.
Another type of advance directive is the Physician Orders for
Life‑Sustaining Treatment (POLST). Unlike the Oregon Advance Directive,
which is for anyone 18 years and older, POLST forms are only for those
who are frail or living with a life‑threatening illness. POLST forms are
written by your doctor. Once the POLST form is signed by your doctor,
it becomes a medical order and must be followed by medical personnel,
including paramedics, in an emergency.
Advance directives in Washington

Washington has three advance directive documents. The Directive to
Physicians allows you to identify, in advance, life support treatments you
do or do not want. It remains in force unless you revoke it.
A Durable Power of Attorney for Health Care lets you appoint a health
care representative to act on your behalf if you become unable to
communicate your wishes or make decisions about your care. Unless you
specify otherwise, it remains in force for your lifetime. You may revoke it
at any time.
Another type of advance directive in Washington is the Physician Orders
for Life‑Sustaining Treatment (POLST). Unlike the advance directives
mentioned above, which are for anyone 18 years and older, POLST forms
are only for those who are frail or living with a life-threatening illness.
POLST forms are written by your doctor. Once the POLST form is signed
by your doctor, it becomes a medical order and must be followed by
medical personnel, including paramedics, in an emergency.

Other advance directives
Mental health advance directives are written documents that describe
what you want to happen if you become so incapacitated by mental
illness that your judgment is impaired or you are unable to communicate
effectively. It can tell others what treatment you want or don’t want. It
can also identify a person to whom you have given authority to make
decisions on your behalf.
To learn more
This is a brief summary of advance directives. If you’d like more details,
please contact Membership Services (see page 5) or call our Ethics
Service at 503‑813‑2657.
You also can learn more about advance directives in a free class. “Your
Life, Your Choices” covers care issues so you can make informed
advance decisions that reflect your own values. For dates and times, or
to register, please call 503‑286‑6816 or 1‑866‑301‑3866 (toll free) and
select option 1.
Where to get forms

If you decide to create an advance directive, you can download the
forms at kp.org/advancedirectives. You can also contact Membership
Services (see page 5) to request one of the forms or documents listed
below. There is no charge for these documents.
• Advance Directives in Oregon Brochure with Form.
• Advance Directives in Washington Brochure with Form.
• Mental Health Advance Directives Summary Sheet.
POLST forms are available only from health care providers.
Mental health advance directive forms are available from Mental
Health Services.

HEALTH PLAN ADMINISTRATION
Coverage
For a particular treatment or service to be covered, it must be:
• Medically necessary.
• Covered by the plan in which you are enrolled.
• Provided, prescribed, or directed by a participating or select health
care provider unless:
– Your EOC says otherwise.
– You receive emergency care or you receive urgent care outside of our
service area.
– You are enrolled in an Added Choice® plan and receive care under
Tier 2 or Tier 3.
To ask about coverage for a specific treatment or service, contact
Membership Services (see page 5).
Complaints, grievances, and appeals

If you’re dissatisfied with your care, discuss it with your provider as soon
as possible. For other problems with care or service, ask to speak with an
administrator before you leave the medical office.
If you still aren’t satisfied, ask Membership Services (see page 5) about
the member satisfaction procedure. We’ll give you information about the
complaint, grievance, and appeal process.
You can also get this information in your EOC and on kp.org.
Independent reviews
If you’ve exhausted the appeal process within KFHPNW, your appeal may
be eligible for an independent review. Certain kinds of decisions can be
reviewed by an independent review organization (IRO). You must ask for
an IRO review within 185 days of the date on your final decision letter
from us.
If you request an IRO review, and your appeal qualifies for IRO review,
we will send your appeal to the IRO. (Remember that your appeal may
or may not qualify for IRO review.) Your pertinent medical records will
be included. For details, see the instructions in your decision letter. You
can also find information in your EOC. Or you may contact Membership
Services for information (see page 5). You are not responsible for the
cost of an IRO review.
Primary and specialty care delivery

If the medical office where you have been receiving primary care no
longer provides care, we will send you a letter with information about
how to get care at other locations. We want to help make this transition
as smooth as possible for you.
If your primary care provider moves to a different location or leaves
Kaiser Permanente, we will send you a letter to let you know.
Membership Services will be ready to help you find a new primary care
provider (see page 5).

If you get ongoing care from a specialist and that specialist
changes locations or leaves Kaiser Permanente, we will let you
know. If this happens, you can contact the specialty department for
future appointments.
Note that, in some cases, you may be able to continue seeing your
primary or specialty care provider for a limited time. The letter we send
you will provide you with specific details.
Notice to Medicare members

We are required to maintain records on the work status of our Medicare
members. If you have recently changed your work status (for example, if
you have stopped working or have gone back to work), please contact
Membership Services (see page 5).
Medicare eligibility
If you have recently become eligible for Medicare benefits, please
contact Membership Services (see page 5).
Privacy practices
Kaiser Permanente will protect the privacy of your protected health
information (PHI). We also require contracting providers and facilities to
protect your PHI. Your PHI is individually identifiable information about
your health, health care services you receive, or payment for your health
care. You may generally see and receive copies of your PHI, correct or
update your PHI, and ask us for an accounting of certain disclosures of
your PHI.
We may use or disclose your PHI for treatment, payment, health research,
and health care operations purposes, such as measuring the quality of
services. We are sometimes required by law to give PHI to others such as
government agencies or in judicial actions. In addition, PHI is shared with
your group only with your authorization or as otherwise permitted by
law. We will not use or disclose your PHI for any other purpose without
your (or your representative’s) written authorization, except as described
in our Notice of Privacy Practices (see below). Giving us authorization is
at your discretion.
This is only a brief summary of some of our key privacy practices. Our
Notice of Privacy Practices, which provides additional information about
our privacy practices and your rights regarding your PHI, is available and
will be furnished to you upon request. To request a copy, please call
Membership Services (see page 5). Our Notice of Privacy Practices is also
available at your local plan facility and at kp.org/disclosures.
Patient safety
We want to provide you with care that is reliable, effective, consistent,
and safe. You are an important part of your health care team. Here are
some things you can do to be actively involved.
• Prepare for your visits. Think about what your provider needs to know
and what questions you have.
• Share information—your medical history, symptoms, medications, and
drug allergies.

• Ask your doctor:*
– What is my main problem?
– What do I need to do about it?
– Why is it important for me to do this?
• Discuss the options for your care.
• Get test results. Read and understand them. Get help if you need it.
• Find out what to expect after surgery.
*Adapted with permission from Ask Me 3 by the Partnership for
Clear Health Communication.
Quality of care
Our goal is to provide exceptional quality care. We measure how we are
doing, write annual reports, and post related information at kp.org.
If you’d like more information, please contact Membership Services
(see page 5). You can also find information from these sources:
NCQA’s Health Plan Report Card
http://hprc.ncqa.org
202‑955‑3500
The Joint Commission Hospital Quality Check
http://qualitycheck.org
630‑792‑5000
CMS Hospital Compare
http://hospitalcompare.hhs.gov
1‑877‑696‑6775
The Leapfrog Group
http://leapfroggroup.org
202‑292‑6713
Additional information (Health Plan disclosures)

You may request information from Membership Services (see page 5).
You may also download forms and frequently requested materials at
kp.org/disclosures. Topics and publications include:
• The Kaiser Permanente prescription drug formulary process.
• A list of the drugs on our current drug formulary (request at any of
our pharmacies).
• Information about Kaiser Permanente’s mental health services.
• The payment requirements of your health care coverage (like
deductibles, copayments, and coinsurance) as described in your EOC.
• A financial assistance brochure and application.
• A statement of our annual out‑of‑pocket maximum guidelines.
• A summary of how we work together with other health care coverage
you may have (coordination of benefits).

• An explanation of our grievance and appeal procedures. (Ask for
information for your specific plan.)
• Materials referred to in your EOC.
• Our risk‑sharing arrangements with physicians and other health care
providers.
• Your right to see non–Kaiser Permanente providers at your
own expense.
• The availability of a point‑of‑service plan.
• Our quality monitoring and improvement program.
• Provider credentialing.
• Our clinical protocols and practice guidelines.
• Our utilization review criteria.
• Our financial status.
• Advance Directives in Oregon.
• Advance Directives in Washington.
• Mental Health Advance Directives Summary Sheet.
This Medical Directory includes information on referrals, procedures
requiring prior authorization, and how to get the names, qualifications,
and titles of providers responsible for a member’s care.
In addition, you may get information we have filed with the Oregon
Department of Consumer and Business Services, as required under state
law. Contact the department for information on:
• Our annual summary of grievances and appeals.
• Our annual summary of the utilization management program.
• Our annual summary of quality assurance activities.
• The results of publicly available accreditation surveys of our health plan.
• Our annual summary of health‑promotion and disease‑prevention
activities.
• An annual summary of scope of network and accessibility of services.
To contact the Oregon Department of Consumer and Business Services:
• Call 503‑947‑7984 (in Salem) or 1‑888‑877‑4894.
• Write to:
DCBS Insurance Division
Consumer Protection Unit
PO Box 14480
Salem, OR 97309‑0405
• Visit www.oregoninsurance.org.
• E‑mail cp.ins@state.or.us.
MEMBER AND PATIENT RIGHTS AND RESPONSIBILITIES
We believe that maintaining good health is a very important part of your

well‑being. Providing the quality health care necessary to maintain your
good health requires a partnership between you and your health care
professionals. You need information to make appropriate decisions about
your care and lifestyle choices. Your health care professionals need your
involvement to help you receive appropriate and effective health care.
Mutual respect and cooperation are essential to this partnership.
It’s important to know what you can expect and what we need from you
when you receive care from us.
You have the right to:

• Be treated fairly, with respect and consideration, without regard to
your race, religion, gender, sexual orientation, national origin, cultural
background, disability, age, or financial status.
• Be supported in choosing and changing providers and seeking a
second opinion within our plan.
• Be involved in your health care decisions. You should be provided
appropriate information about your care, including unanticipated
outcomes; the benefits and risks of, and alternatives to, recommended
treatments or procedures, regardless of cost or coverage; and realistic
alternatives when hospital care is no longer appropriate.
• Get understandable information about our policies, services, and
facilities, and your benefits and care.
• Be provided an interpreter if you need one.
• Make recommendations about our policies (including member rights
and responsibilities) and services.
• Consult with members of our ethics service staff when you face difficult
medical ethics issues.
• Be supported if you change your mind about any procedure, refuse
treatment, or decline to participate in medical training programs or
research projects. You should be informed of the consequences of
your decision.
• Make decisions about your future and specify your decisions in
documents like advance directives.
• Be transferred only when medically appropriate and when the receiving
facility is ready to accept you.
• Be provided with the names, professions, and educational backgrounds
of the people treating you.
• Have us protect the privacy of your personal health information. This
includes all oral, written, and electronic records and communications
that identify you and are about your medical history, conditions,
and care. All participating and select health care providers and staff
have agreed to this policy. We will use or disclose your protected
health information when needed for treatment, payment, or health

care operations like measuring the quality of care. We will not use
or disclose your protected health information for any other purpose,
except as described in our Notice of Privacy Practices. (See page 29 or
our Notice of Privacy Practices for more information.)
• File a complaint, grievance, or appeal about our policies, or the care or
services provided, and expect an appropriate, confidential, and timely
response. Membership Services (see page 5) can provide you with
information about complaint and appeal procedures and resources
available to assist you.
• Receive information about charges and payment methods. Receive
an itemized statement of noncovered services upon request, for an
additional service charge.
You have the responsibility to:

• Participate in the development of your treatment plan, follow it, and let
your health care provider know if changes need to be made.
• Improve the quality and safety of your care by fully informing health
professionals serving you about your medical history, medications, and
any changes in your condition.
• Ask questions if you do not understand any aspect of your medical
condition or treatment.
• Be aware of the daily lifestyle decisions that affect your health and
the choices that can reduce the risks to your health and the health of
your family.
• Tell your health care team if you are satisfied or dissatisfied with any
aspect of your care.
• Provide your family, health care provider, and hospital with a copy of
any advance directive you wish Kaiser Permanente to follow, should you
be unable to make your own decisions.
• Treat your health care team with consideration and respect.
• Treat other patients with consideration and respect.
• Comply with no‑smoking, no‑weapons, and visiting‑hours policies.
• Be familiar with your health care benefits.
• Notify us if you have other health coverage. We will coordinate benefits
if the other plan is your primary plan.
• Have your Kaiser Permanente ID card handy when you call for an
appointment, speak with an advice nurse, or come in for care.
• Notify your provider’s office in advance if you will be late for, or have to
cancel, an appointment.
• Pay your bills on time, and pay your copayment, coinsurance, or
deductible when you come in for care.

Medical Directory
Facilities by area
Cowlitz
N
5
38
Longview
Skamania
Columbia
30
Clark
26
Vancouver
205
Washington 84
Portland Multnomah
Clackamas
32
Yamhill Vancouver
5 31
5
205
28
33
30
Salem 29
35 6
37 14
Polk 34 10
11
13
12
36
Hillsboro 84
26
Please note: Facility 16 3
26 8 22
locations are approximate. 2
Beaverton Portland
4
5
20 217 7
23 21 18
Milwaukie 15 17 19 9
25
Tigard 24
5 1
Tualatin
27 205
Bus information
Although bus route numbers are shown on individual facility maps,
they may change without notice. For up-to-date bus information, call:
Portland: TriMet. . . . 503-238-7433 Vancouver: C-Tran. . . . 360-695-0123
Salem: Cherriots . . . 503-588-2877 Longview: CUBS. . . . . 360-442-5663

Portland-area medical centers
1 Kaiser Sunnyside Medical Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2 OHSU Doernbecher Children’s Hospital (For children 17 and younger). . . . . . . . . . . . . . . 37
3 Providence St. Vincent Medical Center and Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Portland-area medical offices Vancouver-area

medical center and offices
4 Beaverton Medical Office. . . . . . . . . . . 41
28 Southwest Washington
5 Brookside Center. . . . . . . . . . . . . . . . . . 43 Medical Center. . . . . . . . . . . . . . . . . . . 40
(24-hour emergency, low‑risk childbirth,
6 Center for Health Research . . . . . . . . . 46 and selected services only)
7 Clackamas Eye Care. . . . . . . . . . . . . . . 47 29 Cascade Park Medical Office. . . . . . . . 44
8 Division Medical Office. . . . . . . . . . . . . 48 30 Mill Plain One Medical Office. . . . . . . . 61
9 Eastman Parkway Office. . . . . . . . . . . . 49 31 Orchards Medical Office. . . . . . . . . . . . 72
10 Interstate Medical Office Central. . . . . 50 32 Salmon Creek Medical Office. . . . . . . . 76
11 Interstate Medical Office East. . . . . . . 52 33 Vancouver Medical Office. . . . . . . . . . . 89
12 Interstate Medical Office South. . . . . . 54
Salem-area
13 Interstate Medical Office West. . . . . . 56 medical center and offices
14 Interstate Radiation 34 Salem Hospital. . . . . . . . . . . . . . . . . . . 39
Oncology Center. . . . . . . . . . . . . . . . . . 57
35 North Lancaster Medical Office. . . . . . 69
15 Lake Road Nephrology Center. . . . . . . 58
36 Skyline Medical Office. . . . . . . . . . . . . 78
16 Mother Joseph Plaza . . . . . . . . . . . . . . 62
37 West Salem Medical Office. . . . . . . . . 91
17 Mt. Scott Medical Office . . . . . . . . . . . 64
Longview-area medical office
18 Mt. Talbert Annex. . . . . . . . . . . . . . . . . 65
38 Longview-Kelso Medical Office. . . . . . 59
19 Mt. Talbert Medical Office. . . . . . . . . . 66
20 Murrayhill Medical Office. . . . . . . . . . . 68
21 One Town Center. . . . . . . . . . . . . . . . . . 71
22 Rockwood Medical Office. . . . . . . . . . . 74
23 Sleep Lab. . . . . . . . . . . . . . . . . . . . . . . . 80
24 Sunnybrook Medical Office. . . . . . . . . . 81
25 Sunnyside Medical Office. . . . . . . . . . . 83
26 Sunset Medical Office . . . . . . . . . . . . . 85
27 Tualatin Medical Office. . . . . . . . . . . . . 87

Kaiser Sunnyside Medical Center
10180 SE Sunnyside Road, Clackamas, OR 97015
Services
• 24-hour emergency care for children and adults.
• Center for Heart and Vascular Care: emergency care for heart attacks and
strokes; diagnostic testing; treatment for heart arrhythmia; regional center for
angioplasty, stents, and cardiovascular surgery. Learn more at kp.org/nwheart.
• Low-risk obstetrical/neonatal care.
• Medical and surgical hospital care for adults.
• Regional center: nephrology and oncology hospital care for adults; thoracic,
orthopedic, and neurosurgery for adults.
Specialty care
Anesthesiology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4506
CT (CAT scan)*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
EEG*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Imaging (X-ray)*
Appts/Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Mammography (Self-referral)*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
MRI*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2685
Nuclear Medicine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Pulmonary Function Lab*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4775
Ultrasound*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
*For results, contact your physician.
Other services
Emergency Psychiatric Services
Portland area. . . . . . . . . . 503-331-6425 All other areas. . . . . . . 1-866-453-3932
Main switchboard/patient room info. . . . . . . . . . . . . . . . . . . . . . . . 503-652-2880
Vancouver area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-256-0556
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Labor/delivery tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-286-6816 (option 1)
Social Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4750
Sunnyside Rd
Mt. Scott
Medical Office
Supply
Parking Parking Center
SE 97th
Mt. Talbert
Medical Office Process Center
Parking
Garage
205 Sunnybrook
Medical Office KAISER SUNNYSIDE
MEDICAL CENTER
Sunnybrook Rd MAX 155 156 Providers listed
on page 99–100.
OHSU Doernbecher Children’s Hospital
3181 SW Sam Jackson Park Road, Portland, OR 97201
Services
• 24-hour emergency care for children under 18.
• Medical and surgical hospital care for children.
• Regional center: cardiology, hematology/oncology, and infectious disease care
for children.
Specialty care
For medical advice, please call the department number.
Pediatric Cardiology
Appt Center
8:30am-4:30pm, M-F. . . . . . . . . . . . . . . . . . . . . . . . . 503-418-5750 1-800-882-9996
Pediatric Hematology/Oncology
Appt Center
8am-5pm, M-F. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-418-5150
Pediatric Infectious Diseases
Appt Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8am-4:30pm, M-F
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-418-8100 1-888-222-6478
Other services
Operator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-494-8811
Directions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-494-1390
Emergency Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-494-7551
Patient information (admitting). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-494-8811
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
SW 6th
8 405
Sheridan
ark Rd Arthur
ckson P Ke
Sam Ja lly
SW
Barb
Ter
w
OHSU DOERNBECHER
illig
ur B
CHILDREN’S HOSPITAL
er
lvd
Gibbs Rd
Front Ave
SW
SW 11th
s Dr
Macadam Ave
Vetera pu
Cam
Terw
Hospit n’s
Gai al Rd
illig
n
Marquam es Rd Providers listed
er
Hill Rd 5
SW 6th on page 103.
Providence St. Vincent Medical Center & Office
9205 SW Barnes Road, Portland, OR 97225
Services
• Emergency medical and emergency surgical hospital care for adults.
• Regional center: high-risk obstetrical/neonatal care.
Specialty care
To cancel an appointment during office hours, call the department.
After hours, call:
Medical advice, 8:30am-5pm, M-F: call the department.
Urgent advice nurse after 5pm and weekends/holidays:
Other services
Emergency Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-216-2361
Hospital operator. . . . . . . . . . . . . . . . . . . . . . . . . . 503-216-1234 1-800-677-6752
Labor and Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-216-7391
Patient room info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-216-2115
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Mother
PROVIDENCE Joseph
Plaza
ST. VINCENT
MEDICAL CENTER
Su Barnes Rd
nse
t (H
WY
26
)
n
to
er
To
av
17
Beac Providers listed

Be
y2
h 20
To
Hw
on page 104.
Salem Hospital
890 Oak St., Salem, OR 97301
Services
• Medical and surgical hospital care for children and adults.
Hospital operator. . . . . . . . . . . . . . . . . . . . . . . . . . 503-561-5200 1-800-876-1718
Patient room info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-561-5242
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Save with prescriptions by mail
Did you know that you can save money,
as well as gas and time, by ordering
prescription refills by mail? Order online
at kp.org/rxrefill or call our automated
telephone service at 1-800-548-9809.
Market St
St
Winter
State
St
SALEM 5
12t
HOSPITAL
h
Oak
Miss
ion S
6 t (HW
Y 22)

Southwest Washington Medical Center
400 NE Mother Joseph Place, Vancouver, WA 98664
Services
• Emergency surgery and medical hospital care for adults.
Emergency Dept. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-514-2064
Family Birth Center/Labor and Delivery . . . . . . . . . . . . . . . . . . . . . . . . 360-514-4000
Hospital operator. . . . . . . . . . . . . . . . . . . . . . . . . . . 360-256-2000 503-972-3000
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Important: The Southwest Washington Medical Center (Memorial Campus) urgent
care facility located at 3212 Main St., Vancouver, is not part of the agreement
between Southwest Washington Medical Center and Kaiser Permanente. Members
will be held financially responsible for care they receive at that location.
Thinking about joining a gym or

yoga studio?
As a health plan member, you are
eligible for healthy-living discounts. Visit
CHPActiveandHealthy.com to learn more.
Create an account and then search among
offers. You’ll need your Kaiser Permanente
health record number to sign up.
SR 500 37 39
SOUTHWEST
Andresen Rd
Fourth P WASHINGTON
lain MEDICAL
Mill Plain CENTER
92nd Ave
Mill P
5 lain
HWY 14
Lieser Rd
205
HW
Y 14
Providers listed
Columbia River
on page 105–106.
Beaverton Medical Office
4855 SW Western Ave., Beaverton, OR 97005
Primary care
To make or cancel an appointment in Family Medicine, Internal Medicine,
or Pediatrics, or to leave a message, call 7am-6pm, M-F:
Medical advice, 24 hours a day, weekdays/weekends/holidays:
Specialty care
8am-5pm, M-F
After hours, call:
Addiction Medicine
Appts. . . . . . . . . . . . . . . . 503-249-3434 Appt cancellation. . . . . . . 503-249-5285
Audiology
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-813-2000
Dermatology
Advice. . . . . . . . . . . . . . . 503-350-2415 Appts . . . . . . . . . . . . . . . . 503-813-2000
Dietitian
Appts. . . . . . . . . . . . . . . 1-800-813-2000 Msgs. . . . . . . . . . . . . . . . . 503-520-4853
Imaging (X-ray)
Appts
Mammography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Ultrasound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-350-2443
Mental Health
Appts/Msgs. . . . . . . . . . . 503-249-3434 Appt cancellation. . . . . . . 503-249-5285
Emergency Psychiatric Services (24 hours) . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
Mother-Baby Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-626-5502
Obstetrics/Gynecology
Advice. . . . . . . . . . . . . . . 503-520-4906 Appts . . . . . . . . . . . . . . . . 503-350-2450
Occupational Health
Advice/Appts
Portland area. . . . . . . 503-571-3366 All other areas. . . . . . . 1-888-414-3531
Workers’ compensation claims. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-721-3849
Otolaryngology (Ear/Nose/Throat)
Advice/Return Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-350-2427 (option 4)
First Appt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-350-4429
Pediatric Endocrinology
Appts/Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-520-4977
Physical Therapy
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-520-4921

Social Services
Appts
Adults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-350-2404
Obstetrics/Gynecology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-520-4923
Vision Essentials by Kaiser Permanente
Optical Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8am-6pm, M-F 503-520-4975
Optometry Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7am-6pm, M-F 503-813-2000
Other services
Main switchboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-643-7565
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Nurse Treatment Center. . . . . . . . . . . . . . . . . . 8am-5:30pm, M-F 503-626-5505
Allergy injections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8am-5:15pm, M-F
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Pharmacy services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-866-279-1751
Ultrasound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7:30am-5pm, M-F
Urgent care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . see page 9
BEAVERTON
MEDICAL OFFICE
Bvtn-Hillsdale Hwy
Western Ave
HWY 217
Parking
Allen Blvd
Allen Blvd Exit
53 54 Providers listed
on page 95.
Brookside Center
Services
• Residential mental health treatment.
• Residential addiction medicine treatment.
Emergency Psychiatric Services (24 hours)
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
Washington and Oregon (outside Portland area). . . . . . . . . . . . . . . . 1-866-453-3932
Contribute to science by joining

a study
Did you know that the Kaiser Permanente
Center for Health Research (CHR) has
made hundreds of medical discoveries to
benefit our members’ and community’s
health? You can join a CHR study to help
future generations, contribute to science,
and potentially benefit from innovative
treatments. Participation is voluntary and
free, and it does not affect your health care
or coverage. Visit kpchr.org to learn more.
Sunnyside Rd
Mt. Scott
Medical Office
Supply
SE 97th
Mt. Talbert
Parking
Garage
205 Sunnybrook
Medical Office Kaiser Sunnyside
Medical Center
BROOKSIDE
CENTER MAX 155 156
Providers listed
Sunnybrook Rd
on page 95–96.
(Inside Kaiser Sunnyside Medical Center)

Cascade Park Medical Office
12607 SE Mill Plain Blvd., Vancouver, WA 98684
Primary and specialty care

To make or cancel an appointment or to leave a message, call 7am‑6pm, M-F:
All areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-813-2000
All areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-813-2000
Specialty care, other

Addiction Medicine/Mental Health
Appts
First contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-571-3133
Return visits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-896-4460
Cancellations
Portland area. . . . . . . 503-249-5285 Vancouver area . . . . . . . . 360-571-3133
Dietitian
Appts. . . . . . . . . . . . . . . 1-800-813-2000 Msgs. . . . . . . . . . . . . . . . . 360-992-4167
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-571-4267
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-891-6201
Physical Therapy
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-891-6209
Social Services
Appts/Msgs
Adults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-604-2059
Speech Pathology
Return visit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-5367
Optical Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8am-6pm, M-F 360-896-4456
Optometry Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7am-6pm, M-F 1-800-813-2000

Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Mammography (Self-referral). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Nurse Treatment Center (Injections). . . . . . . . . . . . . . . . . . . . . . . . . 8am-6pm, M-F
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Online program helps

smoker quit
When I finally made up my mind to quit
smoking, I joined the Kaiser [Permanente]
online Breathe program. After smoking for
40 years and thinking I might never be able
to quit, I am now over three months smoke
free. Thanks to the valuable lessons in the
Breathe program, medication, and my
online support forum, I have learned to live
as a nonsmoker.”
–Kaiser Permanente HealthMedia® Breathe™

program participant
lain
Fourth P
Rd
NE 124th Ave
Andresen
Mill Plain Blvd
HWY 14 205 CASCADE PARK

MEDICAL OFFICE
5 Columbia River
37
Providers listed
on page 96.
Center for Health Research
3800 N Interstate Ave., Portland, OR 97227

TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
After hours and on weekends
Portland area. . . . . . . . . . 503-652-2880 Vancouver area . . . . . . . . 360-256-0556
Ask for the on-call administrator at the Center for Health Research.
Survey Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-335-2450
All other areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-800-732-7885
Research Clinic
kp.org empowers member to

manage her health
“I’ve been able to own my health care in
ways that I haven’t been able to own it
before. Before, health care was something
that happened at a hospital. And it …
wasn’t integrated into my life. Having
access to things right here in my house
from my computer makes me feel much
more empowered.”
–Holly, Kaiser Foundation Health Plan of the

Northwest member
N Going St
CENTER FOR Vancouver
HEALTH RESEARCH
Parking
Town
Overlook Hall Exit 303
Radiation
N Interstate
Oncology
Center Parking
5
Interstate
Central
Interstate
East
Interstate Parking Interstate

West South 405 MAX

Clackamas Eye Care
12100 SE Stevens Court, Suite 106, Clackamas, OR 97086
Specialty care
Contact lenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8am-6pm, M-F 503-353-7301
Ophthalmology Advice/Appts. . . . . . . . . . . . . . . . . . . 7am-6pm, M-F 503-813-2000
Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
SE Stevens Rd
Schumacher Rd
SE Bob
CLACKAMAS
EYE CARE
d
Stevens
205
Court
SE Ste v en s
Sunnyside Rd
SE 97th
Mt. Scott
Medical Office MAX 155 156
Providers listed
on page 96.
Division Medical Office
7705 SE Division St., Portland, OR 97206

To make or cancel an appointment in Internal Medicine, Family Medicine,
Dietitian
Appts. . . . . . . . . . . . . . . . 503-813-2000 Msgs. . . . . . . . . . . . . . . . . 503-772-6311
Imaging (X-ray)
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-788-5063
Social Services
Appts
Adults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-788-5048
Pediatrics/Adolescents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-674-4750
Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Urgent care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . see page 9
4 72
84
DIVISION
MEDICAL
OFFICE 205
SE 76th
SE 77th
Parking
SE Division St
SE Powell St Providers listed

on page 96–97.
Eastman Parkway Office
1550 NW Eastman Parkway, Suite 100, Gresham, OR 97030
Specialty care
8am-5pm, M-F
Appts
First contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-3434
Return visits/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-0725
Cancellations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-0700
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Let your fingers do the talking

Looking for more free time? Save time and
money by e-mailing your doctor’s office
instead of making an office visit. Messages
sent are secure and confidential. You can
also view and learn about most test results
and get summaries of your office visits. To

get started, register at kp.org today.
SE 223rd Ave
4 12 MAX
NW B
urnsi NW
de Rd Fa
irv
iew
Av
NW Eastman Pkwy
e
EASTMAN
PARKWAY OFFICE
N Main Ave
NW Division St
Providers listed
on page 97.
Interstate Medical Office Central
Specialty care
8am-5pm, M-F
To cancel an appointment, 7am-6pm:
Medical advice, 8am-5pm, M-F: call the specialty department.
Audiology
Appts. . . . . . . . . . . . . . . . 503-331-6052 Vancouver area . . . . . . . . 360-256-0556
Cancer Counseling Center
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6550
Dermatology
Advice/Appts/Msgs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-3060
Hematology/Oncology
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6510
Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6500
Appts
Central Interstate office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6520
Central Interstate Chemotherapy . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6522
Longview area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-6290
Salem area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-316-2322
Vancouver area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-256-0556
Occupational Health
Advice/Appts
Occupational Therapy/Physical Therapy
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-3080
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6085
After-hours advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6511
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-280-5051
Vancouver area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-256-0556
Physiatry/Physical Medicine and Rehabilitation
(Neck and Back Clinic, EMG)
Social Services
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-3038
Speech Pathology
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-5367
Temporomandibular Disorder (TMD)
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-5119

Ophthalmology Advice/Appts. . . . . . . . . . . . . . . . . . . 7am-6pm, M-F 503-813-2000
Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Hearing Aid Center . . . . . . . . . . . . . . . . . . . . . . . . . 8am-5pm, M-F 503-331-6052
Clinical Research Support Services—
Center for Health Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-3315
Pharmacy
Served by Interstate Medical Office East Main Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Oncology pharmacy services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-888-806-0086
Volunteer program coordinator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-5539
Are you a new member?

You’ll find all the information you need to
get up to speed at kp.org/newmember.
Locate a medical office, choose your
doctor and/or dentist, understand your
benefits, and more.
N Going St
Center for Vancouver
Health Research
Parking
Town
Radiation
N Interstate
INTERSTATE Oncology
Center
MEDICAL OFFICE Parking
5
CENTRAL
Interstate
East
Interstate
West
Parking Interstate
South 405 MAX
Providers listed
on page 97.
Interstate Medical Office East
Primary care
To make or cancel an appointment in Internal Medicine or Pediatrics, or to
leave a message, call 7am-6pm, M-F:
Portland area. . . . . . . . . . .503-813-2000 All other areas. . . . . . . 1-800-813-2000
Specialty care
8am-5pm, M-F
After hours, call:
Medical advice, 8am-5pm, M-F: please call the specialty department number.
Addiction Medicine
Appts/Msgs. . . . . . . . . . . 503-249-3434 Vancouver area . . . . . . . . 360-571-3133
Appt cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-5285
Allergy
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6360
Allergy injections . . . . . . . . . . . . . . . . . . . . . . . . . . . 8am-5:30pm, M-Th; 8am-5pm, F
Allergy Lab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8am-5pm, M-F
Dietitian
Appts. . . . . . . . . . . . . . . . 503-813-2000 Msgs. . . . . . . . . . . . . . . . . 503-249-6705
Immune Deficiency Clinic
Advice/Msgs. . . . . . . . . . 503-249-5536 Appts . . . . . . . . . . . . . . . . 503-249-3442
Mental Health
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-3434
Appt cancellation/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-5285
Emergency Psychiatric Services (24 hours) . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
Neurology (adult)
Appts. . . . . . . . . . . . . . . . 503-249-3442 Msgs. . . . . . . . . . . . . . . . . 503-331-6370
Nursing Foot-Care Services
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2479
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-520-4906
Pediatric Development/Behavioral
Advice. . . . . . . . . . . . . . . 503-331-5040 Appts . . . . . . . . . . . . . . . . 503-249-5526
Pediatric Diabetes Program
Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6260
Pediatric Nephrology
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6577
Pediatric Neurology
Advice. . . . . . . . . . . . . . . 503-331-5040 Appts . . . . . . . . . . . . . . . . 503-331-5041
Rheumatology
Appts. . . . . . . . . . . . . . . . 503-249-3442 Msgs. . . . . . . . . . . . . . . . . 503-331-6370
Social Services
Appts Adults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6449
Appts Pediatrics/Adolescents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-5213
Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Messages
Internal Medicine/Pediatrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6440
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Immune Deficiency Clinic (IDC) pharmacy services. . . . . . . . . . . . . . 1-866-279-8038
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N Going St
Health Research
Parking
Town
Radiation
N Interstate
Oncology
INTERSTATE Center
MEDICAL
Parking
5
OFFICE EAST Interstate
Central
Interstate
West
Parking Interstate
South 405 MAX
Providers listed
on page 97–98.
Interstate Medical Office South
Primary care
To make or cancel an appointment in Family Medicine or to leave a
message, call 7am-6pm, M-F:
Specialty care
8am-5pm, M-F
To cancel an appointment during office hours, call the specialty department.
After hours, call:
Medical advice, 8am-5pm, M-F: call the department.
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
Gastroenterology
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6170
Imaging (X-ray)
CT (CAT scan)/Mammography/Nuclear Medicine
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Outpatient services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Ultrasound
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6193
Minor Injury Clinic
Advice (No appointment is needed.). . . . . . . . . . . . . . . . . . . . . . . . . . . 503-813-0379
Orthopedics/Cast room/Fracture Clinic
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-203-2140
Pain Management Clinic
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6131
Pulmonary Function Lab
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4775
Pulmonology
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2727
Return Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-203-2142
Wound Clinic (chronic)
Appts/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-499-5714

Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Ambulatory/Day Surgery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6125
Cosmetic Services. . . . . . . . . . . . . . . . . . . . . . . . . . . 8am-5pm, T-F 503-331-6182
Infusion Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6118
Nurse Treatment Center (Injections). . . . . . . . . . . . . . . . 8am-6pm 503-331-6478
Pharmacy
Served by Interstate Medical Office East Main Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Cancer survivor regains health

“I had stage three colon cancer. Now, after
surgery, chemotherapy, and radiation, I am
healthy again! I can’t say enough about
the wonderful medical team I had and the
awesome care I received. All the medical
staff at Sunnyside [Medical Center]
and Interstate [Medical Office] were
just incredible.”
–Kathleen, Kaiser Foundation Health Plan of the

Northwest member
N Going St
Health Research
Parking
Town
Radiation
N Interstate
INTERSTATE Oncology
Center
MEDICAL
Parking
5
OFFICE SOUTH Interstate
Central Interstate
East
Interstate
West
Parking
405 MAX
Providers listed
on page 98–99.
Interstate Medical Office West
Specialty care
8am-5pm, M-F
After hours, call:
Addiction Medicine
Appts/Msgs Adolescent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-3434
Anti-Coagulation Care Management Program
Advice
Endocrinology
Advice/Msgs. . . . . . . . . . 503-331-6062 Appts . . . . . . . . . . . . . . . . 503-331-6061
Genetics
Appts/Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6593
Imaging (X-ray)/EEG
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Integrative Medicine Clinic
Appts/Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-335-2671
Pain Management Clinic
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6131
Teen Eating Disorders Program
Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6005
Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Center for Health Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-335-2400
N Going St
Health Research
Parking
Town
Radiation
N Interstate
Oncology
Center Parking
5
Interstate
Central
INTERSTATE Interstate
East
MEDICAL
OFFICE WEST
Parking Interstate
Providers listed
South 405 MAX
on page 99.
INTERSTATE RADIATION ONCOLOGY CENTER
Specialty care
7:30am-5pm, M-F
After hours, call:
Radiation Oncology
Appts/Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-280-2931
Oncology upgrades keep

comfort in mind
If you or a loved one has cancer,
enhancements at our Interstate Radiation
Oncology Center in Portland can benefit
you. You’ll find a more relaxing and healing
environment with reclining chairs, radiant
heat, and personal TVs. The oncology
center offers a therapeutic, relaxing
color scheme with neutral colors to help
encourage your recovery.
N Going St
Health Research
Parking
Town
INTERSTATE
N Interstate
Parking
RADIATION Parking
5
ONCOLOGY CENTER Interstate
Central Interstate
East
Interstate
West
Parking
405 MAX
Providers listed
on page 99.
Lake Road Nephrology Center
6902 SE Lake Road, Suite 100, Milwaukie, OR 97267
Specialty care
8:30am-5pm, M-F
Urgent advice nurse after 4:30pm and weekends/holidays:
Kidney Program
Nephrology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-786-1600
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-786-1158
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-786-1167
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
La
ke
Rd
HWY 2
Milwa
ukie E
xpwy
13
(HWY
224) 205
Lake Rd
Webster
LAKE ROAD
NEPHROLOGY CENTER
Thiessen 29 152 Providers listed

on page 100.
Longview-Kelso Medical Office
1230 Seventh Ave., Longview, WA 98632

To make or cancel an appointment, call the department, 8am-6pm, M-F.
Longview area. . . . . . . . . 360-636-2400 All other areas. . . . . . . 1-800-257-2001
Medical advice, 8am-7pm, M-F;
10am-5:30pm, Saturdays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-257-2001
Urgent advice nurse after 7pm and holidays:
Longview area. . . . . . . . . 360-636-2400 All other areas. . . . . . . 1-800-257-2001
Primary care
Family Medicine, Internal Medicine, and Pediatrics
Appts/Msgs for all modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-2400
If you don’t know which module your provider is in, call 360-636-2400 or
1‑800‑257‑2001 for assistance.
Child and Adolescent Clinic*
971 11th Ave., Longview, WA
360-577-1771
Lower Columbia Women’s Clinic
790 14th Ave., Longview, WA
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-423-2450
Specialty care
Addiction Medicine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-6235
Allergy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-2400
Anti-Coagulation Care Management Program. . . . . . . . . . . . . . 1-877-452-2525
Dermatology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-2400
Dietitian. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-2400
Imaging (X-ray)
CT (CAT scan)/Mammography/Ultrasound
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-6224
Mental Health
Appts
Triage/First Appt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-575-4821
Return Appts/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-6235
Nursing Foot-Care Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-2400
Occupational Health
Advice/Appts
Occupational Therapy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-944-4880
Oncology
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-5559
After-hours urgent oncology needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-6290
*Providers listed on page 96.
Pulmonology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-2400
Rheumatology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-2400
Social Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-636-6267
Contact lenses. . . . . . . . . . . . . . . . . . . . . . . . 8am-6pm, M, W, Th, F 360-636-6232
Ophthalmology Advice/Appts. . . . . . . . . . . . . . . . . . . 7am-6pm, M-F 1-800-813-2000
Optometry Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7am-6pm, M-F 1-800-813-2000
Appts/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-499-5714
Other services
Main switchboard
Longview-Kelso. . . . . . . . 360-636-2400 All other areas. . . . . . . 1-800-257-2001
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Financial counselor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-575-4829
Nurse Treatment Center (Injections). . . . . . . . . . . . . . . . . . . . 8:30am-5:15pm, M-F
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Oncology center provides

relaxing and healing environment
If you or a loved one has cancer,
enhancements at our oncology treatment
facility at the Longview-Kelso Medical
Office in Washington can benefit you.
You’ll find a more relaxing and healing
environment with reclining chairs, radiant
heat, and personal TVs.
Main Cowlitz Wy
St
Ave
Hud Alle
5th
Ave
River
son n St
St
1st
Kes
Ave
Cowlitz
sler
Blvd
e
15th
Lake
v
7th A
Saca
jawe LONGVIEW-KELSO
a Dou
glas MEDICAL OFFICE 5
St
Way
Ten
n ant
Wy 11 20 21 Exit 36
gon
Ave
Ore
Providers listed
3rd
Industrial Wy on page 100–101.

Mill Plain One Medical Office
203 SE Park Plaza Drive, Suite 140, Vancouver, WA 98684
Specialty care
To make or cancel an appointment, call the department, 8am-5pm, M-F.
All areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-813-2000
Audiology
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-449-7002
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-280-5051
Occupational Health
Advice/Appts
Orthopedics
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-449-7002
Cast room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-449-7002
Podiatry
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-449-7002
Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
lain MILL PLAIN ONE

Fourth P
Rd
NE 124th Ave
MEDICAL OFFICE
Par
Andresen
kP
l
Mill Plain Blvd
az
aD
r / SE 131st
HWY 14 205
5 Columbia River
37 Providers listed
on page 101.
Mother Joseph Plaza
9427 SW Barnes Road, Portland, OR 97225
Specialty care
8am-5pm, M-F
After hours, call:
Cardiology
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-296-1620
General Surgery
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-203-2176
Referrals/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-240-6225
Infectious Disease
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3165
Neonatology
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-296-1500
Neurology
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-203-2021
Referral/Return Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-3442
Nursing Foot-Care Services/Orthopedics
Advice/Cast room. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-203-2140
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-203-2110
Occupational Therapy
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-885-7320
Pediatric Surgery
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-203-2063
Perinatology
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-296-1500
Physical Therapy
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-3080
Podiatry
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-203-2140
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-203-2110
Referrals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8485
Pulmonology
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2727
Urology
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-203-2130
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-203-2120
Appts/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-499-5714

Other services
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Phone system improvements

help you connect to care
Scheduling appointments and connecting
with your doctor’s office just got easier—
with our interactive, voice‑activated
response system. Call us at 503‑813‑2000
or 1‑800‑813‑2000 (toll free) to experience
our improved phone system—available
anytime. It is fast and simple to use, with
several self‑service options available.
Get benefit information, order ID cards,
and more.
MOTHER JOSEPH Providence St. Vincent

Medical Center
PLAZA
Su Barnes Rd
nse
t (H
WY
26
)
n
to
er
To
av
17
B eac Providers listed

Be
y2
h 20
To
Hw
on page 101–102.
Mt. Scott Medical Office
Primary care
To make or cancel an appointment in Internal Medicine, Family Medicine,
Specialty care
Dietitian
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-813-2000
Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3040
Imaging (X-ray)
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3427
Social Services
Adults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3112
Pediatrics/Adolescents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3058
Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Nurse Treatment Center. . . . . . . . . . . . . . . . . . 8am-5:30pm, M-F 503-571-3420
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Sunnyside Rd
MT. SCOTT
MEDICAL OFFICE
Supply
SE 97th
Mt. Talbert
Parking
Garage
205 Sunnybrook
Medical Center

on page 102.
Mt. Talbert Annex
Specialty care
Allergy/Immunology
Advice/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3684
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-1246
Electronic reminder leads to

early detection of cancer
When Mary checked in for an
appointment, Kaiser Permanente
HealthConnect® alerted the receptionist
that she was due for a mammogram.
The receptionist gave her a same-day
appointment, and her care team detected
early-stage cancer. “I’m really happy that
she did push me to make the appointment,
because I probably would have waited till
December … [and] it might have been too
late by then. I consider myself one of the
lucky ones.”
–Mary, Kaiser Permanente member
Sunnyside Rd
Mt. Scott
Medical Office
Supply
SE 97th
Mt. Talbert MT. TALBERT ANNEX

Medical Office
Parking
Garage Process
Center
205 Sunnybrook
Medical Center

on page 102.
Mt. Talbert Medical Office
Specialty care
7am-6pm, M-F
After hours, call:
Cardiac Surgery
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-1242
Cardiology
Nursing Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .503-571-4213
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .503-571-1242
Pacemaker Clinic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2662
ICD Clinic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-6166
Imaging (X-ray). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2637
Mammography
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Neurosurgery
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4228
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-5780
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4210
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2946
Occupational Health
Advice/Appts
Physical Therapy
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3607
Sleep Lab (Also see page 80)
Appts (overnight sleep studies) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-659-2454
Sleep medical equipment services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3415
Insomnia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-5124
Social Services
Appts/Msgs
Vascular Surgery
Nursing Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4213
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-1242

Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Learn more about our

dental program
Did you know that we offer a dental
program? Primary care physicians and
dentists can consult with each other when
your medical and dental plans are part of
the same system. Visit kp.org/dental/nw
to learn more.
Sunnyside Rd
Mt. Scott
Medical Office
Supply
SE 97th
MT. TALBERT
MEDICAL OFFICE
Parking
Garage Process
Center
205 Sunnybrook
Medical Center
MAX 155 156 Providers listed
Sunnybrook Rd
on page 102–103.
MURRAYHILL Medical Office
11200 SW Murray Scholls Place, Suite 100, Beaverton, OR 97007
Primary care
To make or cancel an appointment in Family Medicine or Pediatrics, or
to leave a message, call 7am-6pm, M-F:
Other services
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
TTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Our newest medical office

offers shorter wait times for
appointments
Murrayhill Medical Office, located in the
Portland west metro area, offers shorter
wait times, with same-day appointments
often available. The beautifully designed,
modern facility features oversize exam
rooms, onsite health screenings and lab
services, and a pharmacy. To schedule an
appointment, call us at 503-813-2000.

HWY 217
Murray Blvd
Ha
ll B
lvd
Murray Scholls Dr MURRAYHILL

MEDICAL OFFICE
Scholls Pl
Murray
rry Rd Providers listed

Scholls Fe 62 92
on page 103.
North Lancaster Medical Office
2400 Lancaster Drive NE, Salem, OR 97305

To make or cancel an appointment, call 7am-6pm, M-F:
Salem area . . . . . . . . . . . 503-361-5400 All other areas. . . . . . . 1-800-813-2000
Addiction Medicine/Mental Health . . . . . . . . . . . . . . . . . . . . . . . . . 503-588-5955
Appts
First contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-316-2300
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
Washington and Oregon (outside Portland area) . . . . . . . . . . . . . 1-866-453-3932
Msg recorder (nonurgent after-hours) . . . . . . . . . . . . . . . . . . . . . . . . . . 503-588-5956
Imaging (X-ray)
Mammography/X-ray
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-370-4852
Occupational Health
Advice/Appts
Physiatry
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8007
Physical Therapy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-588-6575
Ophthalmology Advice/Appts. . . . . . . . . . . . . . . . . . 7am-6pm, M-F 1-800-813-2000
Other services
Main switchboard
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900

Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
The Economist recognizes

Kaiser Permanente
Kaiser Permanente is “the best-performing
health-care outfit in the regions it covers
by many clinical measures and has come
up with some world-beating innovations.
The success of Kaiser Permanente, an
integrated American health-care firm,
offers lessons for insurers and hospitals at
home and abroad.”
–“Another American Way,” The Economist,

April 29, 2010
Wolverine
Parking
Lancaster
5 NORTH LANCASTER
MEDICAL OFFICE
Market St
11 2 (Route 2 – Providers listed

Jan Ree) on page 103.
One Town Center
10163 SE Sunnyside Road, Suite 490, Clackamas, OR 97015
Specialty care
8am-5pm, M-F
To cancel an appointment, call 503-513-4446.
Main switchboard/Msgs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-513-4400
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Addiction Medicine
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-513-4400
Mental Health
Appts
First contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-3434
Return visits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-513-4400
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
ONE TOWN
CENTER
Stevens
Rd
205 Parking
Clackamas
Dental
Office
Sunnyside Rd
SE 97th
155 156 Providers listed

on page 103.
Orchards Medical Office
7101 NE 137th Ave., Vancouver, WA 98682
Primary care
To make or cancel an appointment in Family Medicine or Pediatrics, or to
leave a message, call 7am-6pm, M-F:
All areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-813-2000
All areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-813-2000
Specialty care and other services

TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-571-3133
Cancellations
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
Imaging (X-ray)
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Appts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-944-4880
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Social Services
Appts/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-944-4817
Speech Pathology
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-5367

Contact lenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8am-6pm, M-F 360-944-4934
President Obama cites

Kaiser Permanente
“If we could actually get our health
care system across the board to hit the
efficiency levels of a Kaiser Permanente …
we actually would have solved our
problems.”
–President Obama in “We’ve Provided More

Guidance Than Advertised,” Karen Tumulty, Time,
July 29, 2009
NE 76th St
ORCHARDS
NE 117th Ave
NE 137th Ave
MEDICAL OFFICE
NE Fourth Plain Rd
205 NE 28th St
37 Providers listed
on page 104.
Rockwood Medical Office
19500 SE Stark St., Portland, OR 97233
Primary care
Specialty care
8am-5pm, M-F
After hours, call:
Dietitian
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-813-2000
Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-669-3971
Imaging (X-ray)
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-669-3979
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4210
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2946
Occupational Health
Advice/Appts
Social Services
Appts/Msgs
Adults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-669-5002
Pediatrics/Adolescents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-674-4750

Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Mammography
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Nurse Treatment Center (Injections)
8am-5:30pm, M-F. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-669-3900
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Survey finds high

consumer satisfaction with
Kaiser Permanente
According to Forrester Research,
Kaiser Permanente has the highest level of
consumer satisfaction among the nation’s
health insurers.
–Serena Goldberg, Technographics® Survey

Highlights: North American Healthcare Online
Survey, Q1 2009 (U.S.), Forrester Research Inc.,
June 19, 2009.
SE
Bu
194th
84
rns
ide
SE Stark
ROCKWOOD Parking
SE 202nd
MEDICAL
OFFICE
SE 181st
Ru
by
Ju
nc
tio
Lig n
ht
20 MAX
Ra
il Providers listed
on page 104.
Salmon Creek Medical Office
14406 NE 20th Ave., Vancouver, WA 98686

To make or cancel an appointment or to leave a message,
call 7am-6pm, M-F:
All areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-813-2000
All areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-866-420-2244
Specialty care
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-571-3133
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
Appt cancellation
Imaging (X-ray)
Appts
Mammography (Self-referral). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
MRI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2685
Ultrasound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-571-3050
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-571-4267
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-891-6201
Social Services
Appts/Msgs
Adults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-571-3076
Ophthalmology Advice/Appts. . . . . . . . . . . . . . . . . . 7am-6pm, M-F 1-800-813-2000
Appts/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-499-5714

Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Nurse Treatment Center (Injections). . . . . . . . . . . . . . . . . . . . . . . 8am-5:30pm, M-F
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
The choice is yours

Choose your personal physician. View the
profiles of our highly skilled doctors at
kp.org/chooseyourdoctor to select the
right one for you.
SALMON CREEK
MEDICAL OFFICE
NE 20th Ave
134th St 134th St
HWY 99
205
19 Providers listed
on page 104–105.
Skyline Medical Office
5125 Skyline Road S, Salem, OR 97306

To make or cancel an appointment, or to leave a message,
call 7am-6pm, M-F:
Dietician
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-361-5400
Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-588-5951
General Surgery
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-370-4854
Imaging (X-ray)
CT (CAT scan)/Mammography/Ultrasound
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-588-5985
Mental Health. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-588-5955
Appts
First contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-316-2300
Msg recorder (nonurgent after-hours) . . . . . . . . . . . . . . . . . . . . . . . . . . 503-588-5956
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-361-5400
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-361-5430
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-370-4854
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-588-6575
Oncology
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-315-4663
Urgent oncology needs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-316-2322
Oncology pharmacist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-315-4650
Orthopedics
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-361-5400
Podiatry
Appts/Referrals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8485
Social Services
Appts/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-566-4511
Speech Pathology
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-5367

Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-566-4500
Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-499-5714
Other services
Main switchboard
Salem area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-361-5400
All other areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-800-813-2000
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Enjoy your health

Spend less time managing your health
and more time enjoying it. See how at
kp.org/experience.
Co
5
mm
SKYLINE
Liberty Rd
MEDICAL OFFICE
erc
ial
St
Kuebler
Skyline Rd
8 Providers listed
on page 105.
Sleep Lab

3rd floor of the Days Inn
Specialty care
Appointments
Overnight sleep studies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-659-2454
See page 66 for other services.
Kaiser Permanente helps

member fulfill dream
Jacquelyn had knee replacement surgery
on both knees. Last year, she hiked across
Japan to fulfill her dream of seeing Mt.
Fuji. “I couldn’t have done my trip without
Kaiser Permanente. I had absolutely the
best service and I tell everyone, ‘Go to
Kaiser, go to Kaiser, go to Kaiser! ... Kaiser
itself is unreal. Simply unreal.’”
–Jacquelyn, Kaiser Foundation Health Plan of the

Northwest member
SE Stevens Rd
Stevens Schumacher Rd
SE Bob
d
R
205
Court
Clackamas
SE Ste v en s
Eye Care
SLEEP LAB Sunnyside Rd

SE 97th
Mt. Scott
Medical Office MAX 155 156

Sunnybrook Medical Office
Specialty care
7:30am-6:30pm, M-F
After hours, call:
Medical advice, 8:30am-5pm, M-F: call the specialty department.
Audiology
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2942
Dermatology
Advice/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3332
Appts (Return visits only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-7951
Gastroenterology
Advice/Appts/Consults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8240
General Surgery
Msgs
Portland. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2642
Vancouver area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-256-0556
Appts for new referrals
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-240-6225
Vancouver area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-571-4210
Return Appts
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-7954
Vancouver area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-256-0556
Imaging (X-ray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-9675
Infectious Disease
Appts/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3165
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2479
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3607
Orthopedics
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3653 .
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4227
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3995
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2942
New referral Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2610
Physiatry/Electrodiagnosis
Advice/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-9413
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8007

Plastic Surgery
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3162
Appts
Portland. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8251
Vancouver area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-256-0556
Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8251
Podiatry
Appts (Return visits only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8485
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8168
Referrals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8485
Thoracic Surgery
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3162
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8251
Urology
Appts/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-499-5714
Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Ambulatory/Day Surgery
Admitting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6am-4:30pm, M-F 503-571-9393
Recovery Room. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-9194
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Sunnyside Rd
Mt. Scott
Medical Office
Supply
SE 97th
Mt. Talbert
Medical Office
Parking
Garage Process
Center
205 Kaiser Sunnyside
Medical Center
SUNNYBROOK Providers listed
MEDICAL OFFICE Sunnybrook Rd MAX 155 156
on page 106.
Sunnyside Medical Office
Specialty care
8am-5pm, M-F
To cancel a specialty care appointment during office hours, call the specialty
department. To cancel after hours, call:
Medical advice, 8:30am-5pm, M-F: call the specialty department.
Imaging (X-ray)
Appts
CT (CAT scan)/EEG/Nuclear medicine/
Ultrasound/X-ray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Mammography. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
MRI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-2685
Mental Health
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
Neurology
Advice/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-7200
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8484
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4190
Pulmonary Function Lab
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4775
Respiratory case management messages . . . . . . . . . . . . . . . . . . . . . . . 503-571-4772
Pulmonology
Speech Pathology
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-5367
Go green!
You can view or download the Medical
Directory at any time. And because you
can quickly search the electronic version
for information, it can save you time. Go to
kp.org/directory/nw.

Other services
Vancouver area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-256-0556
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
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Register at kp.org for access to the time-
saving features of My Health Manager.
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more—day or night.
Sunnyside Rd
Mt. Scott
Medical Office
Supply
SE 97th
Mt. Talbert
Parking
Garage
205 Sunnybrook Kaiser Sunnyside

Medical Office Medical Center
SUNNYSIDE
MEDICAL OFFICE MAX 155 156
Providers listed
Sunnybrook Rd
(Inside Kaiser Sunnyside Medical Center)
on page 106–107.
Sunset Medical Office
19400 NW Evergreen Parkway, Hillsboro, OR 97124
Primary care
Specialty care
8am-5pm, M-F
After hours, call:
Addiction Medicine
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-3434
Cancellations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-5285
Dietitian
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-813-2000
Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-617-2328
Imaging (X-ray)
Appts
Mammography. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
X-ray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Mental Health
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-3434
Cancellations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-5285
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
Social Services
Appts/Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-690-5038

Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Nurse Treatment Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8am-6pm, M-F
Injections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8am-5:15pm, M-F
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
New members overwhelmingly

renew with us
In a recent survey, 91 percent of new
members said that they would definitely
or probably renew their coverage with
Kaiser Permanente.
–2009 New Commercial Member Survey,

Kaiser Permanente
NW To
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185th
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NW
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Providers listed
21
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on page 107.
Tualatin Medical Office
19185 SW 90th Ave., Tualatin, OR 97062
Primary care
Specialty care
8am-5pm, M-F
After hours, call:
Medical advice, 8am-5pm, M-F:
Addiction Medicine
Appts/Appt cancellations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-3434
Dietitian
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-813-2000
Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-885-7328
Imaging (X-ray)
Mammography
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Mental Health
Appts/Appt cancellations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-249-3434
Portland area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-331-6425
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-885-7320
Social Services
Appts/Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-885-7329
Speech Pathology
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-5367

Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Mammography
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Nurse Treatment Center (Injections). . . . . . . . . . . . . . . . . . . . . . . 8am-5:30pm, M-F
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
We stand for health, not just

health care
Visit kp.org/healthyliving to maximize
your health. Find local health classes and
programs—many of which are free.

ve
0th A
5
SW 9
TUALATIN
MEDICAL OFFICE
SW Nyberg St
SW Tualatin-Sherwood Rd
SW Boones Ferry Rd 76 WES Providers listed

on page 107.
Vancouver Medical Office
2211 E Mill Plain Blvd., Vancouver, WA 98661

To make or cancel an appointment or to leave a message,
call 7am-6pm, M-F:
All areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-813-2000
All areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-813-2000
Specialty care
After hours, call:
All areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-813-2000
Cardiology
Nursing services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4213
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-4722
Dietitian
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-813-2000
Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-992-4167
General Surgery
Advice/Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-619-4244
Imaging (X-ray)
Mammography (Self-referral)
Appts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-283-7200
Nephrology
Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-786-1158
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-786-1600
Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-786-1158
Pulmonology
Appts
First contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-3161
Return visits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-735-5270
Speech Pathology
Appts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-5367
Social Services
Appts/Msgs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-735-5226

Other services
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Nurse Treatment Center (Injections). . . . . . . . . . . . . . . . . . . . . . . . . 8am-6pm, M-F
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Are you a dental member?

View video profiles and educational
backgrounds of our dentists to
find the one who is right for you at
kp.org/dental/nw/directory.
lain
Fourth P
n
Andrese
VANCOUVER
MEDICAL
OFFICE
SE Mill Plain Bl
vd
V St
Parking
HWY 14 205
5
Columbia River
32 Providers listed
on page 108.
West Salem Medical Office
1160 Wallace Road NW, Salem, OR 97304
Primary care
Facility hours of operation: 9am-1pm and 2pm-5pm, M-F
To make or cancel an appointment, call 7am-6pm, M-F:
Other services
Main switchboard
Salem area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-361-5400
All other areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-800-813-2000
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-735-2900
Pharmacy
Mail delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
WEST SALEM
MEDICAL OFFICE
Wallace Park
Taybin Rd NW
Wallace
Parking
Cornucopia
St NW
Rd NW
Glen Creek Rd NW
Hwy (H
Salem WY 221
t NW
9th S
-Day
St N
W Providers listed
ton
7th 10 12 25
on page 108.
)

Other services for member care
Hours are 8 a.m.–5 p.m., Monday through Friday, unless stated otherwise. For TTY
service, call 1-800-735-2900.
Continuing Care Services
Geriatric Long-Term Care
For care at a skilled nursing facility, contact your hospital discharge coordinator
(care coordinator).
To speak with the Long-Term Care Program about services, call:
Portland area. . . . . . . . . . 503-499-5200 Vancouver area . . . . . . . . 360-694-2210
Home Health. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-499-5200
Vancouver area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-694-2210
Hospice Care Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-448-0838
Durable Medical Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-813-4550
Ethics Service
Advance directives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-813-2657
Ethics consultation:
Kaiser Sunnyside Medical Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-652-2880
Vancouver area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360-256-0556
Expanded Care Services (Senior Advantage II)
8:30 a.m.–5 p.m., Monday through Friday
Health Education Services
Classes, products, and resources.
Health education information, class registration,
and free health coach service
Inclement weather line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-240-3905
Home Infusion Pharmacy
Portland area. . . . . . . . . . 503-261-2090 Vancouver area . . . . . . 1-866-768-9668
Long-Term Care Pharmacy . . . . . . . . . . . . . . . . . . . . . . . . 503-261-2000

Mail-Delivery Pharmacy. . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-548-9809
Medical Transportation
24 hours a day, seven days a week.
In an emergency, call 911 or go to the nearest emergency facility.
For nonemergency medical transportation. . . . . . . . . . . . . . . . . . . . . 1-800-713-3371
Regional Telephonic Medicine Center
Referral Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-813-4560

Business services
Billing
For inquiries about charges for Kaiser Permanente services,
8 a.m.–6 p.m., Monday through Friday, call:
Claims Administration
Mailing address
Kaiser Permanente Building
500 NE Multnomah St., Suite 100
Portland, OR 97232
For inquiries about claims, call:
Coordination of Benefits
Exceptional and Special Needs Care
8:30 a.m.–5 p.m.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-721-6435
Toll free. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-877-721-6435
Health Information Management
Regional Process Center
10220 SE Sunnyside Road
Clackamas, OR 97015
7:30 a.m.–4:30 p.m., Monday through Friday
Medical/insurance reports or copies of medical records. . . . . . . . . . . . 503-571-5051
Emergency medical record information (24 hours). . . . . . . . . . . . . . . . . 503-571-5815
Patient Financial Services
Third-Party Liability Claims. . . . . . . . . . . . . . . . . . . . . . 1-800-395-5568

Workers’ Compensation
Occupational Health administrative offices
For general inquiries and claims information. . . . . . . . . . . . . . . . . . . . . 503-721-3849
For billing information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-721-3940, option 3
Occupational Health Service Center
X-ray records
For loan of films. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-571-8451

Provider index by medical facility
This list is up to date as of January 2011. This list may include providers who are
not currently accepting new patients.
Federal employees: It is important to know that when you enroll in this plan,
services are provided through the plan’s health care delivery system, as described
in the plan’s Federal brochure. However, the continued participation of any one
doctor, hospital, or other provider cannot be guaranteed.
Abbreviations of medical titles

ANP Adult Nurse Practitioner LPC Licensed Professional Counselor
ARNP Advanced Registered MA Master of Arts
Nurse Practitioner MD Medical Doctor
AuD Doctor of Audiology MEd Master of Education
BA Bachelor of Arts MMFT Master of Marriage and
BS Bachelor of Science Family Therapy
CADC Certified Alcohol and Drug MN Master of Nursing
Counselor (I, II, III) MPH Master of Public Health
CCMHC Certified Clinical Mental MS Master of Science
Health Counselor
MSN Master of Science and Nursing
CDE Certified Diabetes Educator
MSSW Master of Science in
CDP Chemical Dependency Social Work
Professional
MSW Master of Social Work
CFNP Certified Family Nurse
Practitioner NP Nurse Practitioner
CNM Certified Nurse Midwife OD Doctor of Optometry
CRNA Certified Registered PA Physician Assistant
Nurse Anesthetist PA-C Physician Assistant-Certified
DO Doctor of Osteopathy PhD Doctor of Philosophy
DPM Doctor of Podiatric Medicine PMHNP Psychiatric Mental Health
FACS Fellow of the American College Nurse Practitioner
of Surgeons PNP Pediatric Nurse Practitioner
FNP Family Nurse Practitioner PsyD Doctor of Psychology
GNP Geriatric Nurse Practitioner RC Registered Counselor
LAc Licensed Acupuncturist RD Registered Dietitian
LCSW Licensed Clinical Social Worker RN Registered Nurse
LMFT Licensed Marriage and WHCNP Women’s Health Care
Family Therapist Nurse Practitioner

por favor vea la lista empezando en la
página X. sách b¡t ÇÀu nÖi trang X.
El proveedor reporta que él o ella es

S Provider reports he/she is
fluyente en Español. S El proveedor reporta que él o ella habla español.
fluent in Spanish.
V Provider reports he/she is V Nhóm chæm sóc / bác sï báo cáo h† nói rành
fluent in Vietnamese. ti‰ng ViŒt.
R Provider reports he/she is R
fluent in Russian.
Beaverton Medical Sniezek, Richanne, PhD Helms, Deborah, MD

Office Soles, William, MA, LPC Kelly, Brendan, MD
See page 41 Taggart, Mark, MA, LPC Mandel, Scott, MD
Vasoli, Theresa, MSW, LCSW Mehta, Bina, MD
Addiction Medicine Verburg, David, MD Nilsen, Luanne, MD
Shapiro, Nina, MSW, LCSW Whitman, Hazel, LCSW Ruby, Michelle, MD
Audiology Winkler, William, PhD Ryan, Erin, MD
Engel, Mary, MS Obstetrics/Gynecology Urgent Care
Gladstone, Laraine, MS Brewer, Susan, CNM Bailey, Adam, PA-C
Gregory, Carol, MS Crawford, Dalika, MD Hamilton, Alice, PNP
Dermatology Dalke, Kathleen, MD Ortiz, Judy, PA-C
Gass, Susan, MD Dantas, Stella, MD Simmons, Carol, FNP
Kilber, Eric, MD Ellings, Janna, CNM
Lyons, Mary, MD Hammond, Paula, CNM Brookside Center
Knox, Mary, MD See page 43
Family Medicine Lim, Susie, MD
Clarke, Mary, MD Miksovsky, Peter, MD Addiction Medicine
Donohue, Jennifer, MD Molina, Lisa, MD Bentley, Katherine, MSW
Gustin, Jean, PA Murphy, Joseph, MD Bettis, Sharon, MA, LPC
Jardini, Mark, MDS Overbeck, Becky, MD Christie, Bradley, MA, LMFT,
Jones, Tori, MD Overbeck, Kevin, MD CADC III, CGAC II, PhD
Lounibos, Richard, PA Pham, Pierre, MD Donahue, Sean, LPC, CADC I
Pellicciotti, Mary, MD Reed, Sandra, MD Hatcher, Carmeleta, LCSW,
Reid, Vicki, MD Schuster, Erika, MD CADC III
Saldivar, Robert, MDS Stanek, Ann, MD O’Hern, James, LCSW, CADC I
Internal Medicine Steinmetz, Kathleen, CNM Rice, Anderson, LPC, CADC I
Anderson, Carole, FNP Warshaw, Eric, MD Shepley, Barbara, MS, LMFT
Block, Kelly, MD Wilson, Stacey, CNM Siverson, Ervin, MSW, LCSW
Dardis, Page, MD Svymbersky, Matthew,
Occupational Health MSW, LCSW, CADC I
Dimin, Susan, FNP Seymour, John, MD
Dunlap, Scott, MD Uris, Elisa, MSW, LCSW
Gundupalli, Anitha, MD Vision Essentials Mental Health
Kenny, Sharon, MD Optometry Coon, Lynne, MS, LPC
Kisor, Kimberly, MD Anderson, Scott, OD Davis, Molly, MD
Kotamarti, Ramu, MD Damori, Dawn, OD Davis, Pamela, LCSW
Peng, Louis, MD Nam, Emily, OD Falvey, Irene, MSW, LCSW,
Raj, Anitha, MD Sass, Elizabeth, ODS LMT
Song, Xiang-Hong, MD Gothuey-Laxalt, Michelle,
Wasmann, Samuel, MD Otolaryngology MSW, LCSW
Cave, Colin, MD Hedrick, Leigh, MD
Mental Health McMahon, Patrick, MD
Hauben, Jill, MSW, LCSW Hipshman, Lawrence, MD
Sawyer, Attilia, MD Howard, Melinda, MSW,
Krentz, Linda, MN, PMHNP, RN
Mostul, Carrie, ANP Pediatrics LCSW
Oken, Stuart, MD Derstine, Christina, MD Knudson, Tawny, MSW
Schwartz, Kathryn, MSW, Hall, Ellen, MD Martin, Darcy, MD
LCSW Hamill, Douglas, MDS Pfunder, Amy, MSW, LCSW
17CORE-10/12-10 95
Rose, Judith, MD Corey, Gwyn, MD Child and
Selmer, Annette, LPC Crowley, Grant, MA, LMFT Adolescent Clinic
Standridge, Walter, MD De Baldo Jr., Paul, MSN, (Longview)
Travis, Heidi, LPC PMHNP See page 59
Veri, Darienne, MS del Mar, Wendy, MSW,
Veum, Cynthia, LPC, MA, LCSW Pediatrics
CADC I Dunbar, Megan, LPC Abell, Nancy, MD
Hein, Gretchen, DO Bohling, Bryan, MD
Cascade Park Kim, Lawrence, MD Copeland, Stuart, MD
Medical Office Langer, Diane, MSW, LCSW Dykes, Mary, ARNP
See page 44 Masterson, Mark, MSW, Ey, John, MD
LCSW Hall, Mary, ARNP
Addiction Medicine Milne, Dwight, MSN, Hood, Shawna, ARNP
Cheshire, Jennifer, MS, CDP PMHNP, ARNP, RN Libby, Jocelyn, MD
Hernandez, Jennifer, MA, Nilson, Stacia, LPC, LMHC Roberts, Pamela, ARNP
CDP, LMHC, CADC I Olson, Marcie, MSW, LCSW Smeenk, Anne Mette, MD
Madden, Linda, MSW, Paris, Helen, MA, LMHC, LPC Tolby, Blaine, MD
LCSW, CDP Somers, Myna, MA, LMHC, Williams-Gray, Akemie, MD
Moeller, James, BS, CDP LPC Wu, Kenneth. MD
Moscow, Sherwin, MA, Stulbarg, Margaret, MSW,
CADC II, CDP LCSW Clackamas Eye
Perian, Oxana, MS, LMHC Wilson, Martha, MA, LMHC Care
Slaton, Jason, MA, CADC I, See page 47
RC, CDP Obstetrics/Gynecology
West, Timothy, LPC, CADC I Cullers, Geri, CNM Vision Essentials
Daimaru-Enoki, Lissa, MD Ophthalmology
Family Medicine Foster, MaryAnn, MD Davis, Ronald, MD
Bolzendahl, Caroline, FNP Fuchs, Axel, MD Gross, Christene, OD
Daniels, Antonio, MD Haugen, Robert, MD Hoffelt, Zakary, MD
Elton, Jeffrey, PA Hicks, Shauna, MD Koo, John, MD
Elzinga, Timothy, MD Lorensen, Gilda, MD Marsh, Peter, MD
Hokanson, Carolyn, MD McKay, Melanie, CNM Monson, Dinelli, MD
Kann, Joseph, PA-C Plaut, Melanie, MD Tull, James, MD
Kok, Laura, PA Pretcher, Joy, MD Williams, Juliann, MD
Kuryla, Karen, MD Rice, David, MD Wynn, Paula, MD
Lee, John, PA Thalberg, Steven, MD
Matthews, Kerry, MD Optometry
Wright, Tricia, MD
Roach, Patrick, DO Ardeleanu, Valentin, OD
Strouse, Catherine, MD Vision Essentials Campagna, David, OD
Thomas, Sherrie, FNP Optometry Hall, Michele, OD
Trotter, Bonnie, MD Brown, Julie, PhD, OD MacMillan, Brian, OD
Vaughn, Stephanie, MD Shrock, Jeffrey, OD McLain, Mark, OD
Wall, Kathleen, PA Truong, Jennifer, OD Mulder, Edward, OD
Parker, Bruce, OD
Hospitalists Pediatrics Scheiffele, Jill, OD
Kositch, Alexander, MD Costa, Emily, MD Wharton, Molly, OD
Internal Medicine Garcia, Joseph, PA
Davis, Nadia, MD Kim, Boyeong, DO Division Medical
Lee, John, PA Liu, Joyce, MD Office
Martin, David, PA Sangpatson, Paurin, MD See page 48
Palisson, Rosie, MD Urgent Care Family Medicine
Swanson, Jeffrey, MD Hill, Rebecca, PNP Andress, Sheryl, MD
Wachenheim, Daniel, MD Tauscher, Cynthia, PA Chang, Te-Yu, MD
Mental Health Christensen, Kelly, PA-C
Bazell, Marti, MD Koh, Wui-Leong, MD
Clowers, Davis, MN, PMHNP, Oren, Tamara, MD
RN
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Internal Medicine Dermatology Interstate Medical
Drummond, Jane, MD Ho, Julia, MD Office East
Elder, Charles, MD Paniker, Parwathi, MD See page 52
Erickson, Benjamin, MD Sisk, Clark, MD
Glassberg, Kathryn, MD Tsai, Charlotte, MD Addiction Medicine
Guido, Annette, MD Anderson, Bradley, MD
Internal Medicine Beal, Douglas, ANP, LAc
Harburg, Thomas, MD
Chen, John, MD Border, Mari, MA, CADC II
Jenkins, Richard, MD
Rosenfeld, Seth, MD Occupational Health Cooper, Suzanne, FNP
Sellers, Jane, PA-C Davis, Robert, MD Finucane, Christine, MSW,
Shim, Uhng-choon, MD Feldstein, Adrianne, MD CDP, LCSW, LMHC
Fisher, Mary, MS, CDS II
Pediatrics Oncology Gauger, Lucile, PA
Davis, Jon, PA Bigler, Robert, MD Hampel, Rosalyn, MEd, LPC,
Ruden, Edward, MDS Ellis, Robert, DO CADC III
Vigil, Kimberly, MD Kemmer, Kathleen, MD Hill, Glenda, BA, CADC II
Lackowski, Douglas, MD Robinson, David, MS, LPC
Urgent Care
Lycette, Jennifer, MD Swan, Ronald, MS, LMHC, LPC
Warner, James, PA
Mashru, Sandeep, MD
Rarick, Mark, MD Allergy
Eastman Parkway Browne, David, PA
Tirumali, Nagendra, MD
Office Ettinger, Kenneth, MD
Trubowitz, Phoebe, MD
See page 49 Van Meter, Kathryn, NP Lawrence, Robert, MD
Addiction Medicine Vision Essentials Family Medicine
Dobres, Robert, MSW, Casey, Jerome, PA-C
Ophthalmology
LCSW Gunasekaran, Nilana, MD
Kahle, Karen, MS, LPC Bennett, Diana, MD Tabert, Eileen, NP
Cirino, Anthony, MD
Mental Health Hoffelt, Zakary, MD Immune Deficiency
David, Margot, MA, LCSW Landon, Rachel, MD Antoniskis, Diana, MD
Eversgerd, Maureen, MSW, Lo, Wayne, MD Finnegan, Colleen, MD
LCSW May, Michael, MD Internal Medicine
Jacobsen, Laura, MSW, Meier, Linda, MD Alferes, John, MD
LCSW Poothullil, Anthony, MD Bachman, Keith, MD
Lammers, Megan, MSW, Prisbe, Laura, OD Bartruff, James, MD
LCSW Wentzien, James, MD Chen, John, MD
Lawrence, Nancy, MSW, Optometry Cobb, Penny, ANP
LCSW Beach, Allicia, OD Danish, Megan, FNP
Liang, Han-Chun, MD Borok, Alexandra, OD Detlefsen, Stephanie, MD
Reynolds, Gail, MSW, LCSW, Borok, Bill, OD
Dunham, Marcia, MD
LMHC Gibbs, Thomas, OD Fourtounis, Panos, MD
Ruplin, Scott, MSW, LCSW Hay, Trevor, OD Gelardo, Gary, ARNP
Schweitzer, Jana, MS, LPC Muraki, Cecilia, OD Goodwin, Katie, MD
Sperry, Katarina, RN Regimbald, Lyle, OD Harbison, Thomas, MD
Tongue, Christopher, PhD Santesson, Diane, OD Jones, Kenrick, MD
Jones, Sean, MD
Interstate Medical Otolaryngology
Hopple, Maria, PhD Kono, Earl, DO
Office Central
Iuga, Laura, MD Laurits, Melisa, PA
See page 50 Lynett, Melissa, NP
Lin, David, MD
Audiology Long, Steven, MD Mann, Edward, FNP
Cozine, Stefani, MS Matsumura, Andrea, MD
Gladstone, Laraine, MS Physiatry Myint, Maung, MD
Gregory, Carol, MS Barton, Lane, MD Sax, David, MD
Hall, Teresa, MA Kim, James, MD
Okereke, Linda, MD
Young, Robert, MD
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Mental Health Pediatrics Stauber, Sallye, FNP
Arthur, Christine, MD Brown, Shannon, MD Wang, May, MD
Ayers, Patricia, MA, LMFT Bass, Jennifer, MD
Gastroenterology
Breen, Neff, MDS Cohen, Richard, MD
Johnson, Susan, MD
Casey, John, LCSW, PhD Cuthill, Sara, MD
Jones, Kevin, DO
Christianson, Les, DO Danish, Megan, FNP
Liu, Weitian, MD
Crosby, Gregory, MA, LPC Derstine, Christina, MD
Powers, Jason, MD
Davis, Susan, MA, LPC Konkol, Richard, MD
Pype, Renee, PA-C
Edwards, Pamela, MD Lin, Wendy, MD
Sadana, Amit, MD
Fleischer, Catherine, MA, Luft, Kimberly, MDS
Shneidman, Robert, MD
LCSW Mowry, Jeanne, MD
Willis, Brian, MDS
Gokaldas, Nimisha, MD Nava, Jean, PNP
Wong, Wayne, MD
Gray, Rafael, MD Rappaport, Daniel, MD
Harper, Theophilus, MA, LPC Russak, Fern, MDS Internal Medicine
Holman, Sherri, MA, LPCS Schmidt, David, MD Upton, Maureen, FNP
House, Michael, MSW, Schuman, Stephen, PA-C Nuclear Medicine
LCSW Kao, Robert, MD
Rheumatology
Johnson, Lynn, LPC, PhD
Jones, Lee, MD Orthopedics
Kress, Laurie, MSW, LCSW
Kappes, Joji, MD Buschman, Robert, PA
Kuzma, John, MSW, LCSW
Melcher, William, MD
Lipkin, Eileen, MSW, LCSW Pain Management
Simpson, Jennifer, MD
Lippert, Tonya, MSW, LCSW Bertola, James, MD
Meyer, Rodica, MD Urgent Care Kreps, Randy, MD
Minkunas, Darian, MD Matteson, Julie, ANP Kulik, James, MD
Morris, Carolyn, MSW, Zarling, Suzanne, MD
ARNP, PMHNP, RN Interstate Medical
Passmore, Thomas, DO Office South Pediatrics
Redfern, Margaret, MSW, See page 54 Singer, Ellen, MD
LCSW Physiatry
Robben, Amy, LCSW Anesthesiology
Arditti, Douglas, CRNA Kulik, James, MD
Rosenberry, Mai, LCSW
Ruud, David, MD Buys, Susan, MD Pulmonology
Sandoval, Ronald, PhD Compere, Sally, MD Breaden, Radhika, MD
Wilcox, Bridget, PsyD Heberle, W. Kate, MD Unitan, Robert, MD
Zahariades, Teresa, MSW, Knudsen, Wendy, MD
Koffel, Betty Lou, MD Radiology
LCSW Arraut, Alfredo, MD
Kreps, Randy, MD
Neurology Lee, Wai, MD Chakrapani, Sanjay, MD
Costa-Corpaciu, Ruxandra, Malekzadeh, Arash, MD Chernesky, Michele, MD
MD Novig, Nancy, CRNA Colen, Teran, MD
Emery, Scott, MD Sherwood, Anne, CRNA Forrest, Laurie, MD
Schuman, Stephen, PA-C Silen, Rita, CRNA Gardner, Marla, MD
Tran, Diane, MD Hurt, Mark, MD
Obstetrics/Gynecology Jou, Austin, MD
Arnoff, Jodi, CNM Zarling, Suzanne, MD
Klein, Arnold, MD
Beadle, Kay, WHCNP, ANP Emergency Care Kostiner, Anthony, MD
Chick, Rhonda, CNM Lingle, Catherine, PA La Cour, Kevin, MD
Fleshler, Devora, WHCNP Marsh, Alexander, MD McKowne, Frank, MD
Krakauer, Sarah, CNM Perretta, Louis, MD Mulcahy, Maureen, MD
Lorensen, Ingrid, WHCNP Ramos, Patricia, MD Obuchowski, Christopher, MD
Shipley, Mary, CNM Pao, Dorothy, MD
Shotz, Kimberly, WHCNP Family Medicine
Kennedy, Rebecca, MDS Sandberg, Cynthia, MD
Sikes, Sandra, NP Sandberg, Scott, MD
Smith, Wendy, MD Nordmeier, Craig, PA
Pennington, Melissa, PA-C Shen, Joseph, MD
Roberts, Brenda, FNP Siegel, Michael, MD
Sequeira, Michele, MD Speirs, Robert, MD
Singer, Ellen, MD Weaver, Scott, MD
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Surgery Pain Management Lotto, Michelle, MD
Gilbert, Wayne, MD Gordon, Geoffrey, MD Lutz, Marc, DO
Keane, Teresa, PMHNP Manzon, Rosalina, CRNA
Urgent Care
McCall, Susan, MD, MPH Matyska, Joanna, DO
Bea, Brian, PA-C, MPAS
Schjelderup, Christine, MD Mulcahy, Peggy, MD
Beattie, Lisa, PA-C
Smith, Timothy, PA-C Murray, David, CRNA
Clemons, Ian, PA
Wong, Jonathan, PA-C Nibler, David, CRNA
Garges, Thomas, MD
Nomi, Kaori, CRNA
Martin, Erik, PA
INTERSTATE Nussbaum, Wayne, CRNA,
McDonald, James, FNP
RADIATION ARNP
Newman, David, FNP
ONCOLOGY CENTER Ortegon, Carol, CRNA
Nylander, Gary, PA
See page 57 Ostrowski, Krzysztof, MD
Sheprow, Alicia, PA
Palenshus, Ann, CRNA
Snyder, Camille, PARadiation Oncology Peterson, James, CRNA
Johnson, Thomas, MD Pierce, Nancy, CRNA
Interstate Medical Nautiyal, Jaishanker, MD
Office West Preston, Joyce, CRNA
Raj, Katelyn, MD Ramasubramanian,
See page 56 Wynne, Thomas, MD Ramiah, MD
Addiction Medicine Ruybalid, Kristina, MDS
Kaiser Sunnyside Ryan, Sara, CRNA
Anderson, Philip, MS, CADC I
Medical Center Ryder, Brian, CRNA
Beatty, Jeffrey, CADC II
Morais, Carol, MA, LPC, See page 36 Scott, Susan, CRNA
CADC III Anesthesiology Sehgal, Gautam, MD
Tomlin, Kathyleen, MS, Addy, Daniel, CRNA Sheufelt, Brian, CRNA
CADC III, LPC Arditti, Douglas, CRNA Tantay, Michael, CRNA
Berry, Ethan, CRNA Unitan, Carol, MD
Endocrinology Volk, Stefanie, CRNA
Glauber, Harry, MD Bolsoy, Matthew, CRNA
Book, Katrin, MD Volvovic, Alec, CRNA
Goodrich, Cheryl, NP Wang, Warren, MD
Herson, Michael, MD Bowles, James, CRNA
Brown, Terry, CRNA Weber, Mary, CRNA
Prihoda, James, MD Woofter, Kristen, CRNAS
Vessely, Laurie, MD Bytnar, Daniel, MD
Carter, Linda, CRNA Cardiac Surgery
Genetics Chang, Naun, MD Lyon, Jaylynn, PA-C
Jacky, Peter, PhD Cima, Randy, CRNA Shely, William, MD
Kostiner, Dana, MD Cooley, Roxana, MD
Reiss, Jacob, MD Davis, Lynn, CRNA Cardiology
Davis, Richard, MD Lavery, Daniel, MD
Mental Health Licaycay, Winnifreda, ANP
Augustine, Ann, MA, LPC Day, Susan, CRNA
Robertson, Walter, MD
Emmons, David, MSW, LCSW Flynn, Donald, CRNA Stutzman, Donald, MD
Gluck, Alan, MSW Fodell, Virginia, CRNA
Frank, Lisa, CRNA Wu, Jianyi, MD
Gordon, Richard, LCSW
Griffin, Jane, PMHNP Giebels, Marcus, CRNA Emergency Care
Looper, Carol, MSW, LCSW Gilbert, Mark, MD Lawrence, Amy, MD
Macklin, Donna, MA, LPC Gingrich, Ryan, CRNA Lee, Thomas, MD
May, Jonathan, MSW, LCSW Heinonen, Mark, MD Lippy, Frank, MD
McLaughlin, Deborah, MA Henderson, Jean, MD Manternach, Saleen, MD
Merriman, Leigh, MSW, Horan, Clayton, MD Marsh, Alexander, MD
LCSW Howard, Lucinda, CRNA Mickel, Stephen, MD
Moghadam, Monireh, MSW, Hulse, Jeffrey, CRNA Nufer, Kevin, MD
LCSW Iversen, Ruth Ann, CRNA Perretta, Louis, MD
Soyars, Katherine, MSW, Jongebloed, Maria, CRNA Platter, Daniel, MD
LCSW Kollar, James, CRNA Ramos, Patricia, MDS
Young, Elizabeth, MS, LCSW Kreps, Angela, CRNA Rastogi, Rahul, MD
Kuntz, Marisa, CRNA Riggs, Annette, MD
Lee, Kailin, MD Rotter, Tricia, MD
Lie, Kenneth, MD Schwartz, Rebecah, MD
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Siegel, David, MD Internal Medicine Prasad, Atanu, MD
Tamanaha, Reid, MD Glassberg, Kathryn, MD Rodgers, Michelle, MD
West, Patrick, MD Olson, Richard, MD Shen, Joseph, MD
Wood, James, MD Tangredi, Shae, PA Wang, Charles, MD
Wolf, Susan, MD
Hospitalists Mental Health
Abufadil, Samer, MD Aichele, Thomas, MA, LPC Thoracic Surgery
Albrecht, Donna, NP Arthur, Christine, MD Kos, Allison, PA-C
Ashcraft, Lisa, MD Davis, Molly, MD Shely, William, MD
Balakrishnan, Kirthika, MD Hammel, James, MD
Bandari, Vijayalakshmi, MD Hedrick, Leigh, MD Lake Road
Behary, Patra, MD Hipshman, Lawrence, MD Nephrology
Britvan, Leora, MD Liang, Han-Chun, MD Center
Carty, Peter, MD Long, Shane, MA, LCSW See page 58
Chen, Chang-Yu, MD Martin, Darcy, MD
Chen, Frank, MD Miller, Joel, MEd, LPC Nephrology
Chung, Jane, MD Olson, Dylan, MA, LPC, RC DeVille, Jason, DO
Clements, Christopher, MD Passmore, Thomas, DO Miyake, Scott, MD
Comardelle, Alla, MDS Ponteri, Amy, MA, LPC Swetnam, Leah, MD
Dastagir, Muhammad, MD Roberts, Jay, MSW, LCSW Tai, Cynthia, MD
Dexter, Robert, MD Smieja, Linda, MSW, LCSW Thomas, Christopher, MD
Donohoe, Martin, MD Truax, Pauline, PhD Thorp, Micah, DO
Downey, Valerie, MD Vermeulen, Hannelie, MA, MS Wang, Pei-Li, MD
Ehrlich, Elizabeth, MD
Neurology Longview-Kelso
Favour, Kenneth, MD
Miller, Cathleen, MD Medical Office
Felcher, Andrew, MD
Rozell, Cara, DO See page 59
Fischer, Kevin, MD
Foss, Craig, MD Neurosurgery Addiction Medicine
Garnand, Jennifer, MD Polin, Richard, MD Gates, Thomas, MA, LFMT,
Injety, Kalpana, DO Obstetrics/Gynecology CDP
Landauer, Kathryn, MD Scott, Ann, MD Lipsker, Robin, MSW, CDP
Lorence, Thomas, MD Weaver, Alice, MD Noel, Ray, MD
Lundsgaarde, Thorsten, MD Park, Dennis, MA, MS, MAC,
Lundsgaarde, Tonya, MD Pediatrics CDP, CADC III
McGuire, John, MD Anderson, Thomas, MD
Meyers, Wendy, MD Baz, Bronwyn, MD Emergency Care
Misaki, Chieko, MD Boyer, Mary, MD Go, George, MD
Mishler, Richard, MD Effros, Rachel, MDS Family Medicine
Morrow, Terry, MD Yu, Camille, MD Bain, Jillian, RN, MSN, FNP
Mularski, Karen, MD Pulmonology Bard, Jennifer, MD
Nera, Marie, MD Colwell-Vanni, Holly, MD Boucher, John, MD
Neville, Malina, MD Gilkey, Gawain, MD Brenc, Paul, MD
O’Meara, Leslie, MD Walter, Eric, MD Chang, Po-Shen, MD
Patel, Jessica Blake, MD DiCristina, Marlene, MDS
Rahimtoola, Sahra, MD Radiology DiCristina, Peter, MD
Rasheed, Derek, MD Gardner, Marla, MD Gastineau, Glenn, DO
Robinson, Jeanne, MD Hurt, Mark, MD Gekas, Lee Ann, MD
Ruttan, Gregory, MD Jou, Austin, MD Grubbs, John, MD
Rydbom, Kimberly, DO Kowalewska, Maria, MD Hickey, Thomas, MD
Saddison, Diana, MD Maclin, Martha, MD Hodge, Heidi, MDS
Shahinpoor, Parsa, MD Mahan, Robert, MD Hyatt, Eve, ANP
Sharifi, Nazanin, MD Markey, Brian, MD Luh, Albert, MD
Steinkeler, Cara, MD Mercurio, Roderick, MD Mahon, Brian, PA
Tsai, Nancy, MD Mirarchi, Sharon, MD Mahon, Catherine, PA
Varghese, Simmy, MD Mulcahy, Maureen, MD
Wright, Maureen, MD Obuchowski, Christopher, MD
York, Duncan, MD Pao, Dorothy, MD
York, Sarah, MD
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Manzone, Christopher, PA-C Lower Columbia Matheson, Kimberly, PA-C
Miranda, Idelee, MD Women’s Clinic McGehee-Kelly, Margo, MD
Nelson, Rebekah, FNP (Longview) Paraskeva, Beth, GNP, ANP
Tan, James, MD See page 59 Peterson, Preston, MD
Todd, Mary, FNP Rosenfeld, Sally, MD
Westrup, David, MD Obstetrics/Gynecology Sanders, Shari, MD
Gredzens, Aris, MD Sytsma, Virginia, MD
Hospitalists Henderson, Philip, MD Winston, Karl, PA-C
Go, George, MD Magnuson, Maria, ARNP
Saraf, Homayoun, MD Hospitalists
Internal Medicine
Whelan, Douglas, MD Beam, Richard, MD
Gurrad, Peggy, MD
Macharia, Irene, MD Internal Medicine
Naillon, Michael MD Mill Plain One Barton, Sandra, MD
Rahman, Mikal, MD Medical Office Bodie, Mary, MD
Shaw, John, MD See page 61 Gilkeson, Jeannine, ANP
Thompson-Porter, Lori, MD Audiology Laferriere, Ginny, ANP
Hall, Teresa, MA Woo, See, MD
Mental Health
Caines, Rebecca, MFT Hojem, Leslie, MS
Mother Joseph
Ebbing, Jonathan, MD Occupational Health Plaza
Gardner, Jeremy, LMFT Baertlein, Richard, MD
Kiel, Sheryl, MSW, LCSW See page 62
Martinson, Lindsey, MD
Meyer, Thomas, MD Tilson, Donald, MD Cardiology
Mooty, Rebecca, MSW, Won, Paul, MD Crawford, Robert, MD
LCSW Fulmer, Alison, MD
O’Neill, Gene, MSW, LCSW Orthopedics Hudson, Timothy, MD
Scott, Margaret, MA, LMHC Cortese, David, MD Krider, Kathleen, ANP
Greene, Nathan, MD Osborn, Roger, MD
Occupational Health Hibbs, Michael, PA
Laskiewicz, Theresa, MD Thigpen, Kathy, MD
Kounine, Melissa, DO
Vision Essentials Marion, Joseph, MD Infectious Disease
Rao, Anita, MD Spindel, Steven, MD
Ophthalmology
Braganza, Adam, MD Whitten, Douglas, DO Neurology
Dance, David, MD Podiatry Freeman, Norman, MD
Optometry Domenigoni, Anthony, DPM Obstetrics/Gynecology
Berger, Barbara, OD Griffin, David, DPM Friedman, Steven, MD
Berger, Michael, OD Turcic, Karen, DPM Gesteland, Katherine, MD
Hennig, James, OD Hashima, Jason, MD
McClellan, Randall, OD Montgomery Park Kennedy, Kathleen, MD
Mead, Charles, OD Office
Orthopedics
Santesson, Diane, OD Geriatric Medicine/ Bismar, Hisham, DO
Pediatrics Continuing Care Links, Ann, MD
Manlapaz-Villavicencio, Lea, Beam, Richard, MD Loch, James, MD
MDS Bechtold, Marcia, MD Nasson, Scott, MD
Wilfley, Faith, MD Bertalot, Marcia, ANP Pelmas, Carol, MD
Bullock, Pamela, MD Renwick, Stephen, MD
Physical Therapy Clark, Louise, MD
Merzoian, Michelle, OT Turker, Ronald, MDS
Duewel, Helen, MD Weirich, Samuel, MD
Rheumatology Fitzgerald, Patrick, MD Weissflog, Thilo, MD
Khurma, Vandana, MD Frank, Andrew, MD Workinger, John, FNP
Probst, Kevin, ANP Fresch, Debora, FNP
Guziec, Janice, MD Pediatrics
Urgent Care Hammett, Lanette, NP Nicholson, Hillary, MD
Burak, Norman, MD Houff, Anne, MD
Kenoski, Sharon, FNP
Kruse, Karen, MD
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Perinatology Deeks, Victoria, ANP Mt. Talbert
Lubarsky, Suzanne, MD Eurman, Peggy, MD Medical Office
Ferrell, Michael, MD See page 66
Podiatry
Frederick, Elizabeth, MD
Evans, Eric, DPM Anesthesiology
Gross, Bennett, MD
Krahnke, Richard, DPM Dibblee, Paul, CCP
Keller, Ronda, DO
Pulmonology Levine, Steven, MD Heller-Stading, Eileen, CCP
Fuchs, Kyle, MDS McCallum, Carmen, MD Holloway, Tiffany, CCP
Scriven, Alistair, MD Mednick, Wendy, MDS Cardiac Surgery
Sridharan, Praseeda, MD Ofa, Karyn, DO Lee, Richard, MD
Surgery Shenson, David, MD Lyon, Jaylynn, PA-C
Cetas, Alivia, MD Stager, Valli, NP Petersen, Chris, PA
Gilbert, Wayne, MD Tamashiro, Daniel, MD Shin, Yong, MD
Lester, Steven, MD Woo, John, MD
Wozniak, Mark, MD Cardiology
Morris, Amy, MDS Au, Phillip, MD
Oh, George, MD Young, Darren, MD
Bradley-Pearson, Peggy, ANP
Olson, Christine, MD Mental Health Christensen, Rebecca, ANP
Zigman, Andrew, MD Langsen, Richard, MSW, Crispell, Kathy, MD
Urgent Care LCSW Faheeh, Ali-Reza, MD
Nielson, Steven, PA Orthopedics Glickman, Terry, PA
Rae, Christopher, MD Gray, Siobhan, MD
Urology Karolle, Beth, MD
Clark, Sean, MD Pain Management Licaycay, Winnifreda, ANP
Im, Ronald, MD Kulik, James, MD Maxey, Sharon, ANP
Legg, Edith, MD McMullan, Lori, MD
Pediatrics
Lipke, Michael, MD Perry, Kristen, PA
Brooks, Martha, MD
Mershon, Christopher, MD Porter, Susan, ANP
Campbell, Patricia, MD
Skinner, Robert, MD Pyle, Jolene, ANP
Constien, Maria, MD
Hicks, Frances, MD Quale, Cindy, PA
Mt. Scott Medical
Office Jett-Clare, Jeannie, PNP Nephrology
Mesch, Leila, MD Nelson, Joshua, MD
See page 64 Oltmans, Jodie, MD
Sage, Joan, MD Neurosurgery
Emergency Care
Berman, Melody, PA-C
Garner, Jennifer, MD Physiatry Edwards, Francis, PA
Family Medicine Kulik, James, MD Hollenback, Michael, PA
Bowman, Carla, MDS Pulmonology Jones, Jane, ANP
Constien, Daniel, MD Choo, Christine, MD Musacchio, Peter, PA
Jacobson, Karin, MD Oliver, Steven, PA
Leng, Mith, MD Urgent Care Schmidt, Jay, PA
Levesque, Elizabeth, DO Burton, Lisa, MD Shulman, Carrie, MD
Morrison, Mary, PA-C Ferguson, Howard Keith, PA Vora, Yashail, MD
Oduor, Josephine, PA-C Harvey, Mark, MD Weinstein, Jason, MD
Onheiber, Linda, PA-C Heenan, Anne, FNP Weinstein, Mitchell, MD
Rae, Christopher, MD Joyner, Lisa, MD
Sheasley, Jill, DO Pearce, Sean, PA Obstetrics/Gynecology
Shipley, Calvert, MD Van Hee, Todd, PA Algenio, Rachel, MD
Stein, Charles, DO Averill, Lisa, CNM
Stewart, Thomas, FNP Mt. Talbert Annex Barnes, Julia, MD
Beard, Chris, CNM
Twombly, Daniel, MD See page 65
Varan, Richard, MD Beattie, Florence, CNM
Allergy Bergmann, Michele, MD
Wachsmuth, Benjamin, MD
Barrett, Michael, MD Blacketor, Paula, MD
Internal Medicine Chan, Mark, MD Cappuccini, Fabio, MDS
Bourdin, Sherry, ANP Gill, Fredrick, MD Cohen, Vicki, CNM
Calawa, Christopher, MD Lee, Chong, MD Coronado, Stephanie, MD
Choo, Christine, MD Craft, Mary, NP
Crummett, Heather, MD
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Gervasi, Susan, WHCNP North Lancaster Optometry
Goldor, Cynthia, MD Medical Office Barringer, John, OD
Goodness, Adria, CNM, See page 69 Brouwer, Lauren, OD
NMNP, RN Cahill, Karen, OD
House, Robert, MDS Addiction Medicine
Rolston, Sheena, OD
Kintz, Diane, WHCNP Haksar, Mosen, MA
Lambert, Sarah, MD Henricks, Gloria, MA, LMFT Pediatrics
Leigh, Janet, MDS Locker, Toni, MSW, LCSW Altschul, Martin, MD
Patterson, Angela, CNM Stuck, Thomas, MA, CADC II Boullosa, Francine, PA
Quackenbush, Robi, CNM Rey-Rosa, Alvaro, MDS
Allergy Rishel, Lisa, MD
Riordan, Kelly, CNM Chan, Mark, MD
Rupert, Jennifer, MD Schuman, Stephen, PA-C
Smith, Virginia, MD Dermatology Urgent Care
Steiner, Norma, MD Tsai, Charlotte, MD Beahm, Crystal, PA
Stewart, Kathy, MD Family Medicine Ives, Donald, FNP
Stosur, Harriet, MD Aultz, Molly, FNP
Traynor, Michael, MD Brown, Anthony, FNP OHSU Doernbecher
Uecke, Venay, CNM Campbell, Jay, DO Children’s
Vesco, Kimberly, MDS Dahlkemper, Anne, PA-C Hospital
Zenthoefer, Peter, MD Hanson, Aaron, DO See page 37
Occupational Health Metcalf, Bridget, PA
Miguel, Holly, FNP Pediatrics
Pierson, Jeffrey, MD Chun, Colleen, MD
Yoshinaga, Derrick, DO Roemeling, Bradley, MD
Sailler, Deborah, MD Kelly, Brendan, MD
Young, Scott, MD Lamkin, Thomas, MD
Stevens, Leslie, DO
Surgery Wattenbarger, Kari, PA-C Shaughnessy, Robin, MD
Gentile, Andrew, MDS
Hajarizadeh, Homayon, MD Internal Medicine One Town Center
Schiedler, Michael, MD Coplon, Barry, MD See page 71
Fazeli, Flora, MD
Thoracic Surgery Grau, Keith, MD Addiction Medicine
Kos, Allison, PA-C Nobis, Chris, MD Helvig, Monique, MA, CADC I
Shin, Yong, MD Roth, Daniel, MD O’Dell, Douglas, MA, CADC I
Segal, Richard, MD Ross, Thomas, MSW, LCSW
Vascular Surgery St. Clair, Julie, LPC
Segall, Jocelyn, MDS Mental Health
deCampos, Catherine, PsyD, Mental Health
Murrayhill FNPS Andrich, Angela, MD
Medical Office Miner, Ann Marie, PsyD Bowman, Ann-Marie, MSW,
See page 68 Yelliott, Kathie, MSW, LCSW LCSW
Bush, Rebecca, LPC
Family Medicine Neurology Ewen, Jeanne, MSW, LCSW
Higby, Raymond, DO Bjornskov, Elizabeth, MD Gould, Barbara, MSW,
Triebold, Robyn, PA-C Schuman, Stephen, PA-C LCSW
Upton, Elizabeth, PA Occupational Health Green, Rory, MD
Wang, Jie, MD Adams, Michael, MD Haram, Gerald, MS, LPC
Internal Medicine Ingle, Robert, MD, MPH Hook, Susan, MS, LMFT
Wagner, Susan, PA Jones, Heather, MD
Vision Essentials Marcel, Leonard, MD
Pediatrics Ophthalmology Marea, Kelsie, MSW, LCSW
Johnson, Jeannine, MD Bennett, Diana, MD Matthews, Holly, MSW,
Seemann, Carsten, MDS Brouwer, Lauren, OD LCSW
Cirino, Anthony, MD Miller II, Clyde, MSW, LCSW
Glotzbach, Robin, MD Smurthwaite, Thomas, PhD
Lieurance, Richard, MD Somusetty, Pavan, MD
Van De Lindt, David, MD
17CORE-10/12-10 103
Orchards Medical Hospitalists Tangredi, Shae, PA
Office Dacones, Imelda, MD Vining, Ella, MD
See page 72 Els, Lisa, MD
Mental Health
Hill, David, MD
Family Medicine Bourke, Josephine, MSW,
Huynh, Maiphuong, MDV
Bachmann, Jill, MD LCSW
Kordash, Terry, MD
Battson, Richard, PA McGuire, John, MD Obstetrics/Gynecology
Brown, Deborah, PA-C Mills, Jeremy, DO Blake, Sharen, CNM
Casebeer, Jon, MD Shanahan, Michael, MD Goudge, Louise, CNM
Feuer, Scott, MD Silberger, Jenny, MD Izmirlian, Jane, CNMS
Kleinman, Mark, MD Voss, Charles, MD Lee, Laurel, CNMS
McCluggage, Clare, MD
Nordmeier, Craig, PA Pain Management Occupational Health
Rockoff, Steven, MD Zarling, Suzanne, MD Breen, Victor, MD
Schoonover, Terry, PA Ware, Carrie, MD
Pediatrics
Tsai, Peterson, DOS Brock, Karoline, MD Vision Essentials
Williams, Terry, MD Kim, Boyeong, DO Optometry
Williams, Theopolis, MD Nguyen-Vermillion, Annie, Beach, Allicia, OD
Internal Medicine MD Caggiano, Samantha, OD
Shepard, Mary, MD Rabin, Christopher, DO LaFayette, Travis, OD
Mental Health Nuffer, Jared, OD
Rockwood Pearce, Christopher, OD
Dobson, Lana, MSW, LCSW Medical Office
Horstman, Ann, PhD, PsyD Scheiffele, Jill, OD
Mitchell, Lisa, MSW, LCSW
See page 74 Wharton, Molly, OD
Family Medicine Pediatrics
Vision Essentials
Anderson, Connie, FNP Butler, Jean, PNP
Optometry Conway, Ardith, FNP Carter-Beard, Gina, MD
McClellan, Randall, OD Crist, Audrey, MD Chen, Christine, MD
Mead, Charles, OD Cushing, Kelly, DO Howard, Janet, MD
Minavi, Angela, OD Douglass, Lucy, MD Nicholson, Eugene, MD
Prisbe, Laura, OD Ginsberg, Jill, MD Salinsky, Michael, MD
Yeung, Carolin, OD Green, Carol, FNP Schosnig, Lydia, PNP
Pediatrics Hindahl, David, MD Slickers, Jennifer, MD
Bisgard, Lisa, MD Klaus, Lorissa, MD Visher, Sally, PNP
Lints, Rasjad, MD Kochsmeier, Karol, PA Woo, Teri, PNP
Seitz, Cynthia, MD Lundberg, Tamara, FNP
Towers, Laura, PNP Manalo, Rowena, MD St. John Medical
Norie, Gayle, FNP Center
Urgent Care Nyone, William, DO
Schoonover, Terry, PA Ritter, Michelle, MD Hospitalists
Serneels, Adrienne, MD Khurtsidze, Gregory, MD
Providence
St. Vincent Internal Medicine Salmon Creek
Medical Center & Ahrens, Merrill, MD Medical Office
Office Beaver, Thomas, MD See page 76
See page 38 Brody, Benjamin, MD
Gordon, Samuel, PA Addiction Medicine
Anesthesiology Gould, Brian, MD Geiger, Robert, MA,
Malekzadeh, Arash, MD Greeder, Glenn, MD CADC III, CDP
Mulcahy, Peggy, MD Greene, June, MD Hahn, John, MS, CDP, LFMT
Novig, Nancy, CRNA Jones, Robert, MD Kragness, Colleen, BA, CDP
Silen, Rita, CRNA Lum, Andrew, MD Rush, Dan, MA, CDP
Terrell, April, CRNA Lundberg, Tamara, FNP Dermatology
Tran, Diane, MD Prapong, Wijan, MD Gilchrist, Heidi, MD
Zarling, Suzanne, MD Rubin, Gregory, MD Hersh, Craig, MD
Schmertzler, Leslie, MD Ott, Frederick, MD
Simasko, Joel, MD
Taj-Schaal, Nazhat, MD
17CORE-10/12-10 104
Endocrinology Pediatrics Obstetrics/Gynecology
Herson, Michael, MD Bell, Sara, MD Campbell, LaCinda, WHCNP
Lottig, Kristin, MD Estelle, Dawn, DO
Family Medicine
MacDonell, Janet, MD Hsieh, Ming, MD
Blakley, Todd, PA
Peterson, Robert, MD Lewis, Ralph, MD
Browning, Mary Ann, MN,
Rabin, Christopher, DO Pugmire, Jonathan, MD
FNP
Wilmington, Michael, MD Stalfire, Joseph, MD
Carlson, Cynthia, MD
Chevalier, Bruce, FNP Radiology Vision Essentials
Dunckel, Phyllis, MDS McKowne, Frank, MD Optometry
Ford, Jeffrey, MD Barringer, John, OD
Heidsiek, Lynne, MD Skyline Medical Fujiwara, Craig, OD
Kann, Joseph, PA-C Office Keese, Dana, OD
Larman, Lisa, DO See page 78 Rolston, Sheena, OD
Maroney, John, MD
Anesthesiology Orthopedics
Muller, David, MD
Nguyen, Khanh, DO Connelly, Timothy, MD Kuehnel, Cheryl, PA-C
Thorstenson, Elizabeth, PA-C Moore, James, MD Lin, Tony, MD
Thurston, Timothy, MD Vetter, William, MD
Internal Medicine Yao, Eric, MD
Freeby, Ana, MD Family Medicine
Gow-Lee, Guillermo, MDS Brown, Anthony, FNP Pain Management
Hunt, Richard, MD Dahlkemper, Anne, PA-C Connelly, Timothy, MD
Lin, Mike, MD Dupee, Lynette, PA Pediatrics
Ngo, Vu, MDV Gilbey, Tiffany, FNP Marlowe, Michael, MD
Young, David, MD Laing, Susan, MD Xu, Yu, MD
Meador, Joshua, DO
Mental Health Metcalf, Bridget, PA Podiatry
DuBoff, Deborah, MS, LMHT Moss, Jerry, MD Matthews, Michael, DPM
Howard, Michele, MSW, Van Ert, Timothy, MD
LCSW Radiology
Parker, Lucia, MSW, LCSW Gastroenterology Ahn, Johan, MD
Potter, Gregory, MD Fitch, Stephen, DO
Obstetrics/Gynecology Speer, Christian, MD
Collins, Patricia, CNM Surgery
Dorsey, Bridget, CNM Internal Medicine Evans, Joseph, MD
Fiscus, Carolyn, CNM Baylies, H., MD Jaecks, Ronald, MD
Flieder, Dierdre, CNM Beland, Mary, MD Marlowe, Gloria, MDS
Goldstein, Debra, CNM Chan, Wiley, MD Robson, Ronald, PA
Reimann, Ruth, CNM Chin, Homer, MD Urology
Van Dyke, Victoria, CNM Juurma, Anneliis, MD Fleming, Timothy, MD
Laverty, Francine, ANP Ganeshappa, Anjana, MD
Vision Essentials Mejia, Carmelo, MD
Ophthalmology Van Volkinburg, Earl, MD Southwest
Braganza, Adam, MD Woods, Richard, MD Washington
Dance, David, MDS Mental Health Medical Center
Hoffelt, Zakary, MD Cook, William, MSW, LCSW See page 40
Landon, Rachel, MD Cusick, Laila, MSW
Monson, Dinelli, MD Kato, Allison, MA, LPC, CADC I Hospitalists
Wentzien, James, MD King, Claybourne, MSW, Bean, James, MD
Optometry LCSW Dong, Steven, MD
Beach, Allicia, OD Laux, Lindsay, LCSW Graham, Richard, MD
Brown, Michael, OD Park, Eun, MD Johnsen, Natalia, MDR
Bulwa, Gabriela, ODS Schiff, Robert, PhD Leong, Calvin, MD
Damori, Dawn, OD Schleinitz, Margueritte, Mand, Christopher, MD
McClellan, Randall, OD MSN, PMHNP, RN Quintero, Mauricio, MDS
Minavi, Angela, OD Strickler, Janis, MD Shen, Mary, MD
Snell, James, OD Yelliott, Kathie, MSW, LCSW
Yeung, Carolin, OD
17CORE-10/12-10 105
Pediatrics Goldsmith, Seth, MD Surgery, Plastic
Molloy, Molly, MD Groman, Steven, MDS Jewett, Stiles, MD
Hodge, Duncan, MDS Joslin, Aubrey, PA-C
Surgery
Jenkins, Loren, MD Sandholm, Patricia, MD
Chung, Kelli, MD
Koski, Gregory, MD
Urology
Sunnybrook Nastansky, Darlene, PA
Ackerman, Douglas, MD
Medical Office Okumu, Kris, MD
Bayne, Aaron, MD
Ruiz, Diana, PA-CS
See page 81 Burt, Richard, MD
Schweitzer, Timothy, MD
Chandhoke, Paramjit, MD
Anesthesiology Siniscal, Johnny, PA
Forsyth, Matthew, MD
Matyska, Joanna, DO Smith, Amanda, PA-C
Johnson, Jeffrey, MD
Taylor, Gregory, MD Smith, Robert, MD
Lieberman, Stephen, MD
Toal, Thomas, MD
Audiology Steinberg, Richard, MD
Workman, Kimberly, MD
Copeland, Trisha, MA Totonchy, Matti, MD
Dickinson, Lois, MS Otolaryngology Wagner, Matthew, MD
Gilbert, Alison, AuD Brock, Mitch, MD
Gregory, Carol, MS Grosz, Anna, MDS Sunnyside Medical
Ritchie, Pamela, MS Hoffmann, Dieter, MD Office
Irwin, Sande, MD See page 83
Cardiology Lloyd, Clee, MD
Strauss, Richard, MD Smith, Dana, MDS Allergy
Dermatology Zald, Philip, MD Barrett, Michael, MD
Basco, Matthew, MDS Gill, Fredrick, MD
Physiatry Lee, Chong, MD
Kang, Kenneth, MD Bieberach, Maribel, MDS
Koch, Susan, MD Carney, Maureen, MD Anesthesiology
Muramatsu, Marc, MD Hsu, Michael, MD Allen, Kenneth, CRNA
Obadiah, Joseph, MD Keenan, Geoffrey, MD Larsen, Kenneth, MD
Widman, Travis, MD Lee, Christina, MD Li, Alvin, MD
Gastroenterology Newbloom, Linda, CRNA
Podiatry Passmore, Greg, CRNA
Chang, Aileen, MD Domenigoni, Anthony, DPM
Eickhoff, Leo, MD Ramey, Larry, CRNA
Granville, Daniel, DPM Ramsey, Mary, CRNA
Fossati, Dale, PA Konieczny, James, DPM
Gossman, Elaine, MD Torres, Ellen, CRNA
Laxson, Steven, DPM
Johnson, Susan, MD Neary, Joseph, DPM Emergency Care
Olson, Jeffrey, MD Asher, Andrew, MD
Powers, Jason, MD Surgery Bahre, Frederick, MD
Wang, Amy, MD Bisio, James, MD Carnevale, Tony, MD
Dennis, James, MD Cirillo, Frederic, MD
Immune Deficiency Giswold, Mary, MD
Riley, Keith, MD Connelly, Lloyd, MD
Kim, Charles, MD Deutsch, Evan, MD
Stenzel, Molly, MD Kosta, Louis, MD, FACSS Ehlers, Joseph, MD
Infectious Disease Ladizinsky, Daniel, MDS Ertz-Berger, Briar, MD
Kane, Joseph, MD Leger, Andre, MD Eschbach, Mary, MD
Kerman, Freda, MD Ludemann, Robert, MD, PhD Hussey, James, MD
Riley, Keith, MD Lutfiyya, Waleed, MD Johnson, Pamela, MD
Stenzel, Molly, MD Moiel, David, MD Jump, Sarah, MD
Nelson, Christopher, MD Kang, John, MD
Orthopedics Parsons, David, MD
Boardman, David, MD Klug, Cameron, MD
Sawyer, Patrick, PA-C Leonard, Nicholas, MD
Booth, Stacy, PA-C Schnackenberg, Lisa, FNP
Bosworth, Eric, MD Steeh, John, DO
Schwarz, James, MD
Choate, Adrian, PA Wiest, John, FNP
Franck, Kenneth, FNP
17CORE-10/12-10 106
Endocrinology Sunset Medical Tualatin Medical
Herson, Michael, MD Office Office
Family Medicine See page 85 See page 87
Leng, Mith, MD Addiction Medicine Addiction Medicine
Hospitalists Burch, Michael, MA, CADC II Hunt, Ron, MS, CDP, LMHC,
Eaton, Lois, FNP Tseng, Pauline, LPC, CADC I LPC
Stuck, Thomas, MA, CADC II
Mental Health Family Medicine
Wissusik, Donald, MS,
Brown, James, MS, LPC Aebi, Lisa, MD
LMFT, LPC
Campbell, Patti, MSW, Chun, Spencer, MD
LCSW Coss, David, MD Family Medicine
Cogswell, Mimi, MS, LPC Custino, Derrick, MD Benikova, Yanina, MD
Conte, Carrie, MA, LMFT Gietzen, Jonathan, PA Davis, Debra, MD
Gomoll, Jennifer, MA, LPC Hobbs-Murphy, Deborah, Legler, Christine, PA
Ho, Stacey, MSW, LCSW PA-C Liu, Louis, MD
Horner, Jennifer, MSW, Mejia, Briana, MD Macdonald, Dori, PA-CS
LCSW Rajagopal, Shobana, MD Manocha, Ritu, MD
Hussey, James, MA, LPC Wolf, Andreas, MD Rasmussen, Kerry, MD
Johnson, Jill, MSW, LCSW Westly, Laurel, MD
Internal Medicine
Zhu, Xianghong, MD
Neurology Blair, Neil, MD
Clark, Gregory, MD Flath, Laura, MD Hospitalists
Gancher, Stephen, MD Gordon, Steven, MD Layne, Cheryl, MD
Stigler, Jack, DO Kumar, Samudyatha, MD
Internal Medicine
Lease, Kenneth, ANP
Nuclear Medicine Ahn, Alicia, MD
Liles, Elizabeth, MD
Burke, Elaine, MD Chester, Catherine, MD
Patel, Kishoree, MD
Moller, Theresa, PA-C
Pulmonology Peter, Anna, MD
Sahota, Amardeep, MD
Bonura, Eric, MD Sy, Jeffrey, MD
Corcoran, Ethan, MD Mental Health
Mental Health
Dexter, Maxine, MD Charlton, David, MSW, LCSW
Carlyle, Sand, MA, LPA
Fakher, Azita, RN, NP Christensen, Mara, MSW,
Chaplik, Alexandra, LCSW
Filner, Joshua, MD LCSW
Hammel, James, MD
Mikkelsen, Susan, MD Criswell, Shawn, MA,
Meyer-Strom, Paul, MD
Rettmann, Jonathan, MD LMHC, LPC
Schmidt, David, MD Vision Essentials Sherman, Melinda, RN,
Turley, Patricia, ANP Optometry MSN, PMHNP
Wardwell, Noel, MD Dean, Kevin, OD Sniezek, Richanne, PhD
Wilkins, John, MD Fletcher, Marlaina, OD Pediatrics
Jordan, Abbie, OD Brown, Shannon, MD
Radiology
Laske, Nicole, OD Heiferman, Miriam, MD
Arraut, Alfredo, MD
Minavi, Angela, OD Leslie, Robin, MD
Bookstein, Kenneth, MD
Regimbald, Lyle, OD Wells, Hilary, MD
Burke, Elaine, MD
Cho, Josephine, MD Pediatrics Wu, Philip, MD
Colen, Teran, MD Harris, Ilene, PNP Urgent Care
Dion, Garry, MD Hennebold, Karla, MD Legler, Christine, PA
Dunkley, Brian, MD Hinkley-Hynes, Andrea, MD
Eisenberg, Douglas, MD McPhee, Cynthia, MD
Hall, Winthrop, MD Nash, Robert, MD
Hill, Joshua, MD Rozeboom, Sarah, MD
Huang, Susan, MD Voldengen, Donna, MD
Inscore, Patrick, MD
Urology
Sima, Kristien, PA-C
17CORE-10/12-10 107
Vancouver Pediatrics West Salem
Medical Office Black, David, MD Medical Office
See page 89 Pulmonology See page 91
Cardiology Turley, Patricia, ANP Family Medicine
Angel, Aaron, MD Wilkins, John, MD Deschamps, Suzanne, MD
Chasteney, Edward, MD Yan, Tom, MD Gilbey, Tiffany, FNP
Lamberton, Dale, MD Surgery Jackson, Jacob, MDS
Alberts, Michael, MD Murray, Angila, PA-C
Family Medicine
Chung, Kelli, MD Olson, Mark, MD
Levy, Stuart, MD
Peachey, Paul, MD Cowgill, Sarah, MD Pediatrics
Taylor, Christine, PA-C Douglass, Robert, MD Hurley, Erin, MD
Woodruff, Robert, PA O’Toole, Michael, MD
Zuver, Jamie, PA-C
Internal Medicine
Bisbing, Scott, DO
Ekechuku, Chinyere, MD
17CORE-10/12-10 108
Kaiser Foundation Health Plan of the Northwest
500 NE Multnomah St., Ste. 100
Portland, OR 97232
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In an emergency, call 911 or go to the nearest

Participating or select hospital

Kaiser Sunnyside Medical Center . . . . . . . . . . . . . . . . page 36

OHSU Doernbecher Children’s Hospital . . . . . . . . . . page 37

Providence St. Vincent Medical Center . . . . . . . . . . . page 38

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17CORE-10/12-10 1 Membership Services . . . see page 5

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Member information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33

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Understanding your care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

How to get the care you need . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Routine appointments and care . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Urgent appointments and care. . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Checklist for appointments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Preventive care—Staying healthy . . . . . . . . . . . . . . . . . . . . . . . . 19

Recommended adult preventive measures . . . . . . . . . . . . . . . . . 20

Recommended vaccinations for children . . . . . . . . . . . . . . . . . . 22

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Health plan administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Member and patient rights and responsibilities. . . . . . . . . . . . . 32

Medical directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34–107

Hospitals, medical centers, and medical offices. . . . . . . . . . . . . 35

Medical offices (alphabetically by name). . . . . . . . . . . . . . . . . 36–91

Other services for member care . . . . . . . . . . . . . . . . . . . . . . . . . 92

Provider index by medical facility. . . . . . . . . . . . . . . . . . . . . 94–107

17CORE-10/12-10 3 Membership Services . . . see page 5

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17CORE-10/12-10 9 Membership Services . . . see page 5

Beaverton Medical Office 10 a.m.–5:30 p.m. weekends/holidays

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Referrals for specialty care