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Inquiry on Teachers’ Emotion

Article in Educational Psychologist · January 2014


DOI: 10.1080/00461520.2013.864955

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Paul A. Schutz
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Inquiry on Teachers’ Emotion


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Paul A. Schutz
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Department of Educational Psychology , University of Texas at San Antonio
Published online: 16 Jan 2014.

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EDUCATIONAL PSYCHOLOGIST, 49(1), 1–12, 2014
Copyright 
C Division 15, American Psychological Association
ISSN: 0046-1520 print / 1532-6985 online
DOI: 10.1080/00461520.2013.864955

Inquiry on Teachers’ Emotion


Paul A. Schutz
Department of Educational Psychology
University of Texas at San Antonio
Downloaded by [University of Oklahoma Libraries] at 11:48 30 December 2014

Teaching, like other caring professions, is emotional. These emotions tend to emerge as teach-
ers’ goals, standards, and beliefs transact with other classroom stakeholders during everyday
school activities. As such, for teachers, the classroom context involves both the extreme hap-
piness and joy from a lesson that goes as planned to the intense frustration of working with
a challenging student. These academic emotions have garnered the attention of a growing
number of researchers, and will be the focus of this article. More specifically, my goal is to
summarize and extend our thoughts about the nature of research and our program of research
related to teacher emotion.

I knew I wanted to deal with people and I liked kids a lot some ideas about what their classroom experiences will be
and—but I didn’t want to go into teaching because I thought, like.
‘Well, they don’t get paid enough’ and this and that. And then Also like Ms. Ann, they will learn early in the process
I took a career exploration class and we had a lot of [field that teaching, like other caring professions, is emotional.
experiences] and I went to my old third grade teacher and I got These emotions tend to emerge as teachers’ goals, standards,
chills when I walked in the school because I was just like ‘This and beliefs transact1 with other classroom stakeholders dur-
is what I want.’ So I was really excited because once I got to
ing everyday school activities. As such, for teachers, emo-
talking with her and she was just so excited and still enthused
about teaching and she wasn’t burned out—and that’s what
tions range from the happiness and joy of a lesson that goes
I was afraid of, too, was that I might get burned out-but as planned to the frustration and anger of working with a
really don’t think I will. I can just see myself there, you challenging administrator. These academic emotions have
know. So I’m really glad that I decided [to teach] elementary garnered the attention of a growing number of researchers
[school]. (see Schutz & Pekrun, 2007; Schutz & Zembylas, 2009)
and are the focus of this article. More specifically, my goal
—Ms. Ann (Schutz, Crowder, & White, 2001, p. 303) is to summarize and extend our2 thoughts about the nature
of research and our program of research related to teacher
emotion.
According to the National Center for Educational Statistics,
To do so, I start by discussing my current worldviews
there was a projected 3.6 million elementary and secondary
about inquiry and introduce the research problems that are
school teachers who entered classrooms during the fall of
the focus of the article. Then, I synthesize and extend an
2010. NCES also estimates that around 300,000 of those
emerging ecological dynamic systems perspective on teacher
teachers were new to the profession. Like Ms. Ann, these new
emotion by discussing some of our research on teacher emo-
teachers entered the profession filled with excitement and
tion. Finally I make an argument for the importance of
armed with—among other things—the training they received,
an emerging idea of who they expect to be as a teacher, and
1I use the term transaction to suggest there is the potential for mutual

This article is an adaption of my American Psychological Association, changes to occur among the factors or processes involved in the event
Division 15 (Educational Psychological) Presidential Address. As such, I (Schutz, 1994). Thus, as teachers’ beliefs change, there is also the potential
tried to write it as much a possible like it was delivered in that speech. I for their goals, emotions, and teaching strategies to also change.
would again like to thank the members of Division 15 for the opportunity 2Through out the article I move back and forth between the use of “I or

serve the division as president—it was an honor. me” and “we or our.” Generally, when I am referring to this particular article
Correspondence should be addressed to Paul A. Schutz, Depart- I use “I or me.” However, when referring to previous research I use “we or
ment of Educational Psychology, University of Texas at San Antonio, our.” Basically, I am uncomfortable with the use of “I or me” because the
501 West Durango Boulevard, San Antonio, TX 78207-4415. E-mail: development of thoughts and research presented in this article are the results
paul.schutz@utsa.edu of collaboration with the coauthors cited through out the article.
2 SCHUTZ

including social historical contexts in educational psychol- transactional patterns may not look the same in the future.
ogy research. One recent example is the Internet, which has fundamentally
changed major aspects of how many humans transact since
it was commercialized in 1995. As a result, activities such
EMERGING WORLDVIEWS ABOUT as “Googling,” “Facebooking,” and “tweeting” have become
RESEARCH AND INQUIRY a way of life in the last 10 years and have basically changed
how many people in the world relate to each another. What
I begin this discussion of “Inquiry on Teachers’ Emotions” this continual change should have also taught us is that in
with my worldviews about inquiry. I think this step is critical the next 10 to 15 years, those activities will be thought of as
because my beliefs and assumptions about inquiry provide obsolete, like eight-track tapes are now.
the foundational perspectives for the problems I choose to Finally, I tend to approach inquiry from what could be
study, the approaches I use to study those problems, and how termed a “universalist” perspective as apposed to an “abso-
I contextualize outcomes from our research. Keep in mind, lutist” approach. Researchers with an absolutist perspective
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whether explicated on or not, researchers’ foundational as- tend to assume, implicitly or explicitly, that psychological
sumptions about research are important because they provide processes are essentially universal, are culture free, and there-
direction for not only what researchers investigate but also fore can be universally applied across populations (e.g., goal
how they go about conducting those inquiries. orientation processes would be the same for all cultures). On
With that said, there are several assumptions that form the other hand, from a more universalist perspective, I as-
the foundation of my current views about research and in- sume that there may be some basic psychological processes
quiry. First, human conceptions or theories about the world that tend to be more universal, but I would also argue for the
are socially constructed. In other words, we construct mean- importance of social-historical influences on those psycho-
ings about the world and we transact based on those socially logical processes (Berry, Poortinga, Segall, & Dasen, 2002;
constructed meanings (Schutz, Chambless, & DeCuir, 2004; Zusho & Clayton, 2011). Thus, I would suggest that it is
Schutz, Nichols, & Rodgers, 2009). Because of the socially important for theoretical constructs developed in one context
constructed nature of how we view the world, it follows that (e.g., White, middle class, college students) be developed and
there may be many potentially useful ways of looking at the tested in other contexts. In addition, it may also be the case
world. For researchers, this suggests that the same or similar that there may be context specific issues, problems, and solu-
data have the potential to be reasonably explained by dif- tions that need to be investigated or applied within particular
ferent theories (Guba & Lincoln, 1994; Reichardt & Rallis, contexts.
1994; Schutz, Chambless, & DeCuir, 2004). Based on the aforementioned assumptions it follows that
Second, these constructed realities tend to be complex our socially constructed worldviews tend to influence our per-
and layered with the potential for continual construction ceptions of what problems should be investigate, the meth-
or reconstruction of additional layers (House, 1994; Schutz ods used to investigate those problems, and the interpreta-
et al., 2004; Schutz, Nichols, et al., 2009). For example, in tions made about our findings. In other words, because our
the United States, teachers transact within classrooms and realities are socially constructed and as researchers we are
schools that are nested within communities, within states, enmeshed within a complex and layered social historical con-
and within a nation that is part of a global community. So, for text, what we choose to investigate, and how we choose to
example, when researching the number of teachers that leave investigate those issues tend to be a function of that con-
the profession early, it is important to investigate not only structed worldview (Guba & Lincoln, 1994; Reichardt &
the teachers who leave but also their classrooms, schools, Rallis, 1994; Schutz et al., 2004).
families, and communities. In other words, because of the For example, in the United States, a worldview has
socially constructed transactional nature of teaching, inquiry emerged that suggests that our children are “behind” or
at a single level (investigating teachers who leave the pro- not doing as well as the rest of the world in the science,
fession) may be misleading in that, if a particular teacher or technology, engineering, and mathematics (STEM) areas,
groups of teachers leave the profession, research at a single and “we need to catch up.” As a result of this percep-
level might suggest that these teachers are not being trained tion/reality/narrative, many granting agencies have funneled
properly. On the other hand, if the classrooms, schools, and much of their funding into research that focuses on the STEM
communities are included in the analysis, we may find a sys- fields. As a result, many educational psychologists have fol-
tematic bias within the overall system that creates contexts lowed the money and are now conducting research applied
where particular groups of teachers are more likely to leave to the STEM fields. In essence, the broader social-political
or not even enter the profession in the first place. climate may be influencing educational psychologists’ per-
Third, these complex layered social historical contexts ceptions of the “problem.”
are ever changing transactional open-systems, which means It is important to note, however, there are other equally
there is the potential for continual change and the emer- important educational problems and achievement gaps left
gence of new original processes. This implies that current unstudied in light of this context. For example, only a few
INQUIRY ON TEACHERS’ EMOTION 3

years ago the Associated Press reported that 2006 Roper poll the cost of professional development for new teachers and
conducted for National Geographic indicated that 33% of the dissolves relationships with families, the community, and
people surveyed could not locate Louisiana on a map, 47% the school. Generally, high teacher turnover rate makes long-
could not find the Indian subcontinent on a map of Asia, and term reform challenging in schools that also host some of the
almost 75% thought that English was the most widely spoken highest needs students (Schutz, Nichols, Bilica, Rodgers, &
native language in the world. These findings also indicate McKenzie Davis, 2012).
that we may also be “behind” in the area of Social Studies, Some researchers have suggested that this teacher exodus
which suggests that if we wanted our students, with their might be related to the emotional nature of the teaching pro-
newfound STEM knowledge, to build a bridge in Louisiana, fession (see edited volumes, Schutz & Pekrun, 2007; Schutz
it might be also useful if they were able to find the state on & Zembylas, 2009). Teaching, like other caring professions,
a map. However, finding funding for research in the area of involves considerable emotional labor. Emotional labor in-
social studies learning tends to be much harder given granting volves the effort, planning, and control teachers need to ex-
agencies’ current priorities. press organizationally desired emotions during interpersonal
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Based on the assumptions presented here, I would suggest transactions. In addition, emotional labor has been associated
that using research as a way to search for universal “truth” with job dissatisfaction, health symptoms, and emotional ex-
is probably unrealistic (Schutz et al., 2004; Schutz, Nichols, haustion, which are key components of burnout and therefore
et al., 2009). Therefore, I tend to view the research process choosing to leave the profession (Hochschild, 1990; Maslach,
as a way of working to solve problems within social histor- 1982; Morris & Feldman, 1996; Schaubroek & Jones, 2000).
ical contexts. These problems can range from theoretical to This suggests that teacher emotions may be a useful portal
“real”-world problems or they may be related to gaps in our for inquires aimed at understanding the problems of teachers,
current level of knowing, problematic phenomena, or cur- including those who leave the profession early in their career.
rent ideas that are challenged by new hypotheses (Brewer
& Hunter, 1989; Schutz et al., 2004; Schutz, Nichols, et al.,
2009). However, it seems clear that these problems emerge THEORETICAL FOUNDATIONS: ECOLOGICAL
from transactions embedded within social historical contexts DYNAMIC SYSTEMS PERSPECTIVE
and therefore need to be investigated within those contexts
(Schutz et al., 2004). Emerging from and informed by the previously mentioned
worldviews regarding inquiry, it follows that in order to solve
more complex educational problems such as teacher emotion
Current Problem Focus and how the emotional nature of the teaching profession may
Currently my focus has been on investigating how emo- influence teachers to leave the profession, it will be impor-
tions are linked to teachers’ work, development, and tant to investigate at multiple levels. To do so, my theoreti-
identity—basically, how emotions impact teachers’ lives cal focus on the nature of teacher emotions centers on what
(Kelchtermans, Ballet, & Piot, 2009; Schutz, Cross, Hong, Schutz, Rodgers, and Simcic (2010) labeled as an Ecological
& Osbon, 2007; Zembylas, 2003). This focus emerged, in Dynamic Systems perspective. The focus with this approach
part, from reports suggesting that teachers leave the pro- is to acknowledge and investigate both the social historical
fession at high rates during the first few years of their ca- contexts (ecological) in which emotional episodes occur and
reer (Achinstein, 2006; Darling-Hammond, 1999; Kersaint, the dynamic transactions that occur during particular emo-
Lewis, Potter, & Meisels, 2007; Ulvik, Smith, & Helleve, tional episodes (dynamic systems).
2009). Some reports suggest that nearly 30% to 50% of teach- In terms of emotion episodes, Schutz, Hong, Cross, and
ers entering the profession leave within the first 5 years (Al- Osbon (2006) described them as socially constructed, per-
liance for Excellent Education 2004; Ingersoll, 2003; Qual- sonally enacted ways of being that emerge from conscious
ity Counts 2000, in collaboration with the Pew Charitable and/or unconscious judgments regarding perceived successes
Trust, 2000).3 If this is so, among those 300,000 teachers at attaining goals or maintaining standards or beliefs dur-
that began their teaching careers in 2010, only 90,000 to ing transactions as part of social-historical contexts (see
150,000 will still be teaching by 2015. Estimates of teacher Figure 1). For this discussion, there are two key parts of
attrition are substantially higher in schools that serve stu- that description. First, as indicated, emotional episodes in-
dents of color and English language learners (Adamson & volve conscious and/or unconscious judgments regarding
Darling-Hammond, 2012; Jacob, 2007). Excessive teacher perceived successes at attaining goals or maintaining stan-
turnover is problematic in that it results in lost revenue from dards or beliefs, and second, emotions are socially con-
structed. I discuss each of these components in turn.
3To put this into context, when you consider the expert literature suggest
In terms of judgments, Schutz (1991, 1994) discussed how
that it takes about 10,000 hr working at a skill to develop expertise and given teachers’ goals, standards, and beliefs represent the reference
most teacher have around 180-day contract, it would take at a minimum points used by teachers to judge where they are in relation
around 5 to 7 years to become an expert teacher. to where they want to be (Carver & Scheier, 2000; Cross
4 SCHUTZ

the importance of an event to their goals, standards, or


beliefs. Goal congruence appraisals occur when teachers
make judgments about if an event is going the way they
thought or hoped it would go. Primary appraisals influence
the valence of an emotional episode such that if an event is
appraised as important and going well, pleasant emotions are
more likely to emerge. However, if this event is appraised as
being important but not going well, unpleasant emotions are
more likely to emerge. In other word, different appraisals can
result in different emotions.
Secondary appraisals are the judgments teachers make
about their potential to be able to deal successfully with the
particular event. Two key secondary appraisals are agency
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(Lazarus, 1999; Pekrun et al., 2007; Schutz & Davis, 2000)


and problem efficacy (Bandura, 1997; Schutz & Davis, 2000),
or what Lazarus (1991) referred to as coping potential or the
teachers’ confidence in their ability to handle particular situ-
ations. These secondary appraisals help differentiate among
potential emotional experiences.
For example, a situation that has been appraised as goal
important (e.g., This lesson is important for my students’
FIGURE 1 Nested systems (color figure available online). success) and goal incongruent (e.g., This lesson is not go-
ing well), with additional secondary appraisals of self-blame
(i.e., I knew I should have prepared more for this lesson) and
& Hong, 2009; Frenzel, Goetz, Stephens, & Jacob, 2009; a lack of problem efficacy (i.e., I am not going to be able to
Powers, 1971; Schutz & Davis, 2000; Schutz & DeCuir, answer my students’ questions), may result in a teacher anxi-
2002; see Figure 1). In other words, the goals, standards, ety episode. Alternatively, the same situation with secondary
and beliefs that emerge during transactions as part of social appraisals of other blame (i.e., These standardized tests are
historical contexts represent ways teachers think their class- just stupid!) may result in anger at the system.
rooms should and could be, as well as the ways they would To explicate the social constructed aspect of an emotional
not like their classrooms to be (Ford, 1992; Markus & Nurius, episode, we used Bronfenbrenner’s (1986) ecological model
1986; Schutz, 1991, 1994; Schutz et al., 2001). (Cross & Hong, 2012; Schutz et al., 2007; Schutz et al.,
As referent points, these goals, standards, and beliefs pro- 2010). This model helps to explicate the broader social his-
vide directionality to teachers’ thoughts and activities and torical contextual constraints and affordances related to the
tend to be what teachers use to judge how successful they see emotions associated with teaching. For example, as discussed
themselves during those activities (dynamic systems). Con- by Schutz et al. (2010) in the United States, the No Child
sequently, the type and intensity of emotions emerge based Left Behind Act of 2001 mandated that states use standard-
on the teachers’ appraisals of how successful their goal pur- ized testing data to hold students, teachers, and schools ac-
suits are within a particular classroom context (see Figure 1). countable. This particular social historical contextual event
These appraisals emerge from teachers’ goals, standards, and resulted in a number of changes in the way students, teachers,
beliefs about the world and are directed toward making com- and/or school district personnel approached motivation and
parisons among teachers’ goals, standards, and beliefs and learning (see Figure 1). For example, Schutz et al. (2010)
where they perceive themselves to be in relation to those provided the following quote from a teacher, Ms. Jones,
goals, standards, and beliefs. In most cases, these judgments who talked about her classroom context and her emotional
tend to occur without awareness, yet researchers see these episodes (see Figure 1) associated with the state mandated
judgments as being key to the emotional episodes (Frijda, test day:
1993; Lazarus, 1991; Pekrun, Frenzel, Goetz, & Perry, 2007;
Schutz & Davis, 2000; Smith, 1991). That is the most emotional draining day of our lives. Because
as the teacher, we are watching a train wreck sometimes—I
To discuss more specifically the dynamic nature of the
think it is so wrong [the testing] because we are supposed
appraisal process and its relationship to teachers’ emotional to teach them and guide them, but we can’t do that with the
episodes, I use Lazarus’s (1991, 1999) distinction between test. We just watch them and make sure they don’t cheat and
primary and secondary appraisals. Lazarus (1991) identi- follow directions. It is emotionally draining and frustrating.
fied two key primary appraisals that are relevant to this You know the ones that need the help but you can’t help
discussion—goal relevance and goal congruence. Goal rele- them. You are hoping they are doing their best. All you do
vancy appraisals occur when teachers make judgments about is to watch their faces because you hope that they go like:
INQUIRY ON TEACHERS’ EMOTION 5

“Oh I know this, I got this!” Instead of, “Oh, my god what is vidual systems (e.g., teachers’ goals, standards, and beliefs)
this?” But I think it is very emotional, it is very draining to to create transient emotional episodes (Ford & Smith, 2007;
have to watch little children take that test. Lewis, 2005; Schutz et al., 2010; van Geert, 2008).
Therefore, in an effort to develop understanding these self-
—Ms. Jones (Schutz et al., 2010, p. 57) organizing dynamic processes, I am suggesting a blending of
ecological perspectives with dynamic systems approaches.
The aforementioned quote provides an example of how The goal would be to provide the multiple lenses needed
the passing of a federal law (i.e., social historical context) to develop useful ways of investigating classroom transac-
at a particular point in time has the potential to influence tions. In other words, this blending may provide frameworks
school districts’ classroom context (e.g., the who, how, when, for ways of both investigating the social historical contex-
where of testing) as well as teacher emotional episodes. Thus, tual issues that provide the constraints and affordances for
from the theoretical perspective presented here, to understand classroom transactions and developing understandings of the
Ms. Jones’s emotional episode and how she transacts in the dynamic processes involved throughout various classroom
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classroom related to those emotional experiences it would episodes. It is from this Ecological Dynamic Systems per-
be useful to investigate the broader social historical contex- spective that I now discuss some of our research findings as
tual constraints and affordances that have the potential to a way of explicating the nature of emotions in the classroom
influence her classroom transactions (Kelchtermans et al., and how those emotional episodes may relate back to the
2009; Turner, Waugh, Summers, & Grove, 2009; van Veen & question of why teachers are leaving the profession.
Sleegers, 2009). It is these social historical factors that create
the context for the complex teacher motivational and emo-
tional processes that are associated with particular classroom
Teacher–Student Relationship Boundary
transactions.
At the emotional episode level, Ms. Jones seems to believe The teacher–student relationship boundary plays an impor-
that a teacher’s role is to help her students to do well (i.e., tant role in the emotional episodes experienced by teach-
goal relevance: “We are supposed to teach them and guide ers. To investigate this issue, Aultman, Williams-Johnson,
them”). Yet she perceives a discrepancy between her stated and Schutz (2009) investigated teacher goals, standards, and
belief about her role and her actual role during the test (i.e., beliefs in an effort to understand how teachers talk about
goal incongruent: “We just watch them and make sure they the boundaries between themselves and their students. The
don’t cheat and follow directions”). In terms of secondary teacher–student relationship boundary question is reflective
appraisals her description of the situation suggests that she of the concerns teachers have regarding how they balance
does not feel in control of what she would like to do (i.e., lack their social historical constructed roles (ecological focus)
of agency: “You know the ones that need the help but you as, on one hand “the caring teacher” whereas on the other
can’t help them”) leading to what she described as “draining “the disciplinarian” who maintains behavioral control in their
and frustrating” emotional episodes. classrooms (Chang & Davis, 2009; Nie & Lau, 2009). In
However, in terms of the potential dynamic nature of these other words, caring for students implies the development of
processes, it is also important to keep in mind that if her sec- a level of closeness with one’s students, whereas maintain-
ondary appraisals were not a perceived lack of control but one ing a level of behavioral control may suggest that teachers
of self-blame (e.g., “I knew I should have done a better job also need to maintain a level of professional distance from
of teaching”), her emotional experience may have resulted those same students. Keep in mind, these are both social his-
in shame and not frustration (Turner & Waugh, 2007; Turner torically constructed roles; where the boundary is located is
et al., 2009). It is also possible that she could have a belief that determined in part by the individual teacher as well as social
the students are at a deficit and therefore cannot be success- cultural norms and beliefs about the nature of the relationship
ful, and are therefore to blame, which may result in sympathy between students and teachers.
for their situation. As such, teachers’ goals, standards, and Aultman et al. (2009) identified several different
beliefs, as well as their primary and secondary appraisals, are teacher–student relationship boundaries, and I highlight three
important to the nature of the emotional episode. here. The first is Communication Boundaries, which basi-
This self-generated nature suggests that emotional cally revolves around what aspects of their lives teachers are
episodes are basically self-organizing dynamic processes that willing to self-disclose to their students. Ms. Bonnie talked
emerge from the flow of individuals’ activities within vari- about her communication boundary related to her classroom
ous contexts that are nested within social historical contexts experiences (dynamic system focus) like this:
(Fogel et al., 1992). This view of emotions as part of a dy-
namic changing system suggests that emotions are not static In middle school the girls especially want to know about my
but are in a constant state of flux. In other words, teach- personal life. Like do you have boyfriend, are you married,
ers’ emotional episodes involve interrelated transacting situ- what are you doing this weekend? This year, if they ask me as
ational (e.g., the broader social historical contexts) and indi- far as relationships go, I would let them know if I’m married.
6 SCHUTZ

But I won’t go into the details of my personal life, like [I did] Here we see Mr. Jack discussing how he goes about estab-
my first year. lishing the type of relationship he will have with his students.
Here he suggests that he attempts to clearly define his stan-
—Ms. Bonnie (Aultman et al., 2009, p. 640) dards for transactions with his students (dynamic systems
focus). Again Mr. Jack’s standard acts as a referent point for
In this brief quote we learn a lot about Ms. Bonnie chang- his transactions with students. As such, if a particular student
ing ideas about how to “professionally” transact with her stu- begins to act in a more “friend” manner, Mr. Jack may remind
dents (ecological focus). For example, she suggests that she the student about that boundary, as he does in the preceding
provided her students with too much personal information quote. In this case, Mr. Jack seems to have developed a clear
about her life during her 1st year as a teacher. This suggests relationship boundary with his students.
she perceived a mismatch between her goals, standards, and A third boundary is labeled Emotional Boundaries (Ault-
beliefs and what occurred during transactions with her stu- man et al., 2009). For teachers the question is, What are the
dents (dynamic systems focus). In other words, she perceived appropriate levels and types of emotions students and teach-
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that an imbalance had developed during her 1st year between ers should be sharing? As with other boundaries, individual
what she told students about herself and her perceived ability teachers and social historical norms about the relationship be-
to professionally transact with her students in the classroom. tween students and teachers play key roles in determining the
As a result, to avoid this mismatch and the emotions associ- boundary. Generally, teachers are expected to express pleas-
ated with it, she indicated that she was going to, in essence, ant emotions (but not too pleasant) and repress unpleasant
move the communication boundary inward so as to not re- emotions (ecological focus). For example, as indicated, for
veal as much personal information about herself with the teachers, displaying frustration is more socially acceptable
future goal of enhancing her professional transactions with then displaying anger (Sutton, 2007).
her students. Getting and maintaining the communication However, Emotional Boundaries also include the emo-
boundary in a place where Ms. Bonnie can create a useful tions that students express to teachers. For example, Ms.
learning environment could be key to her emerging success Melissa indicates her standards for what student emotions
as a teacher. she feels comfortable with:
It is important to keep in mind that teachers, and their stu-
dents, are continually developing an emerging understanding Now if they’re mad about something I can deal with that. No
of the norms, values, and behaviors expected of them within trouble. But that wanting to cry, I’m like “Why don’t you go
classroom contexts. These expected norms, values, and be- see somebody else and let them deal with it?” That makes
haviors have emerged within social historical contexts (eco- me very uncomfortable.
logical focus), and they have the potential to influence the
teachers’ goals, standards, and beliefs that are used during —Ms. Melissa (Aultman et al., 2009, p. 641)
the appraisals that are associated with particular emotional
episodes (dynamic systems focus). In this example we learn about some of the students ex-
In addition to the struggle over “appropriate” amounts pressed emotions with which Ms. Melissa feels comfort-
of self-disclosure with students, a second related dimension able with, which brings us to the question of how teachers
is what Aultman et al. (2009) referred to as Relationship approach student emotions in the classroom.
Boundaries. These boundaries refer to the role that teachers
see themselves playing in their students’ lives. Some common
socially constructed relationship roles for teachers might be Approaches to Student Emotions
“parent,” “counselor,” or “mentor” (ecological focus). One
key relationship boundary that many teachers, particularly As indicated, the teacher–student relationship boundaries are
beginning teachers, wrestle with revolved around the idea negotiated during transactions in classrooms and tend to re-
of being “friends” versus “being friendly.” In this quote Mr. flect how teachers, based in part on social cultural norms, ap-
Jack clearly explains where this Relationship Boundary is for proach student emotions in the classroom (Williams-Johnson
him: et al., 2008). This suggests that there are certain expected
social-historically based ways of expressing emotion or emo-
Sometimes I’m probably too friendly because they think tional display rules that represent the standards or norms for
we’re friends. I have to tell them I’m the teacher. They’re the appropriate emotional expression during classroom trans-
student. We’re not friends. Friends come over to my house actions (Schutz, Aultman, & Williams-Johnson, 2009). As
and we play pool or we go out to a movie or go to concerts indicated, for teachers this generally means that during most
or go out to dinner together. That’s friends; you and I aren’t transactions with students, they are expected to show pleas-
going to do that. ant emotions (e.g., joy and excitement) and suppress their
unpleasant emotions (e.g., frustration and anger; ecological
—Mr. Jack (Aultman et al., 2009, p. 642) focus).
INQUIRY ON TEACHERS’ EMOTION 7

Student emotional episodes are also relational transactions might be a need to “Shift directions (emotional regulation).”
that occur during classroom activities. Thus, the question of In such a situation, Mr. Lipson indicated:
how teachers act and react to student emotional episodes
becomes important to our understanding of teacher emo- [I told them to] “Just calm down.” . . . I’ll put like 2X +
tion. In an effort to investigate this issue, Williams-Johnson 10 = 4X + 12 and then put one next to it with variables
et al. (2008) identified several ways that teachers indicated and say, “okay, what would we do here? We’d subtract 12
that they approached student emotions in their classroom, of or whatever.” I usually end up trying to show them and then
eventually they calm down and get to working.”
which I highlight three.
At the classroom context level, the ideal climate would be
—Mr. Lipson (Williams-Johnson et al., 2008, p. 1598)
one where students are involved and engaged (see Figure 1).
Emotionally this would suggest that students’ core affect
The key in situations like this for teachers is to be able to
would be pleasant and activated (e.g., enthusiastic, excited,
accurately “read the room” and to be able speed or change
and moderately challenged; dynamic systems focus). From
things up if students get bored as well as being able slow
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the teachers’ point of view, they generally begin classroom


things down or change their approach if students are becom-
activities with specific plans and goals for how they expect
ing frustrated.
each activity to go. Ideally teachers’ core affect would be
Finally, at times, the teachers discussed emotional events
pleasant and activated (e.g., enthusiastic, excited, and moder-
as an opportunity to be responsive to students’ needs. In those
ately challenged). As such, emerging transactional emotions,
situations, Williams-Johnson et al. (2008) indicated there
whether they emerge inside or outside of the class, that de-
might be a need to try to “Handle with care” (responsive to
viate sufficiently from those ideals may signal appraisal that
student emotions). For example, Ms. Napolean described a
have the potential to lead to emotional episodes. The question
situation where one of her students was attempting to deal
here becomes, How do teachers attempt to deal with those
with his parents’ divorce. In that situation, she explained why
emerging student emotions?
she attempted to reach out to the student during this time of
Williams-Johnson et al. (2008) indicated that one way that
emotional turmoil.
teachers indicated that they deal with student emotions in the
classroom was by simply asking the students to push those
If a student is not focused emotionally, how can they focus
emotions aside. In other words, the teachers’ emphasis (i.e., on academic stuff? Like my student that is going through so
goals, values, and beliefs) on educational activities was seen much turmoil inside with his parents divorcing, right now,
as more important and therefore more salient than the stu- he’s doing well academically, three or four weeks down the
dents’ emotions. Williams-Johnson et al. labeled this theme road he may not be. If he’s not comfortable there’s no way
as “Put this on the back burner (not-right-now approach).” his focus is on that [schoolwork].
As an example, Mr. Pedersen suggested the following:
—Ms Napolean (Williams-Johnson et al., 2008, p. 1597)
It’s like you are so rushed and you are so pressed that I think
emotions sometimes do get pushed to the side. A lot of times Ms. Napolean articulated that the classroom has impor-
we’ll just send them to the counselor because they don’t know tant implications for management and motivation of student
how to deal with it; it’s like we don’t have time for that, we learning. She believed that she had the ability to generate
have to do this now. a safe environment where her students felt comfortable and
open to discuss their feelings. Undoubtedly teaching encom-
—Mr. Pedersen (Williams-Johnson et al., 2008, p. 1595) passes more than promoting academic achievement; it also
extends to the nurturing of the emotional and caring selves
Depending on the nature of the student emotional episode, of our students. As such, based on social historical views
this may or may not be a useful strategy for dealing with in- about how teachers should interact with students, there are
dividual student emotions. Part of the challenge for teachers expectations about what emotions teacher should and can
is being able to make the right call as to when to get involved feel and how they are expected to display those emotions to
and when to seek outside help from other school personnel their students.
such as counselors, psychologists, or administrative person- It is important to keep in mind that teachers, and students,
nel and when to, as Mr. Pedersen suggested, “push to the are continually developing an emerging understanding of
side.” This decision regarding when to get involved is based the norms, values, and behaviors expected of them within
on the social historical norms and values (ecological focus) classroom contexts. It is those expected norms, values, and
as well as the teacher’s goals, values, and beliefs (dynamic behaviors, that have emerged within social historical contexts
systems focus). (ecological focus), that have the potential to influence the
On other occasions, student emotions can emerge from teachers’ goals, standards, and beliefs that are used during
transactions with the teacher and course content. In those the appraisals that are associated with particular emotional
situations, Williams-Johnson et al. (2008) indicated that there episodes (dynamic systems focus). It is the importance of
8 SCHUTZ

those social historical influences on the classroom context TABLE 1


that I turn to next. Racial/Ethnicity and Economic Status

High High
City School X School Y
SOCIAL HISTORICAL CONTEXT
“Hispanic” 63% 35% 90%
“White” 27% 51% 3%
As indicated, one purpose of this discussion is to argue for the
“Black” 6% 4% 7%
importance of including a focus on social historical contexts “Asian” 2% 8% .2%
in educational psychology research. To do so, I elaborate “Native Americans” .3% .4% .2%
on two important social historical constructs that potentially “Two or more” 1% 2% Not listed
provide the backdrop for the problem I introduced earlier Free/reduced-price lunch N/A 10% 93%
in this article: teachers leaving the profession within the Note. Data were retrieved from the city and school’s websites.
first 5 years, particularly in schools that serve students of
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color and English language learners. The two social histori-


cal constructs that I would like to foreground here are social When we zoom into this particular large city, we see the
economic status and race/ethnicity. following economic status and racial/ethnic data regarding
In addition it will also be important to include the con- the city and the students in two selected schools in that city
struct of intersectionality, which in this case will be related (see Table 1). First, in terms of racial/ethnicity makeup, over-
to transactions among economic status and race/ethnicity. all the city has a “Hispanic” majority population. An inter-
The intersectionality construct was introduced by Crenshaw esting aspect of this data is that this city’s population may
(1989) with the idea that it is important to also examine the be ahead of its time; at this point, people of color make up
intersection of our various identities, particularly gender and nearly 35% of the population in the United States. However,
race/ethnicity. In this case, the potential influences of eco- there are estimates that this will rise to 50% by 2050 with
nomic status and race/ethnicity do not to act independently Latinos/Hispanic representing the largest group of people of
of each other—they are interrelated—and therefore it will be color
important to investigate the transactions among those social When we look at the racial/ethnicity and economic sta-
historical constructs. tus of the two high schools, we see the how this city and
To begin to discuss these issues, I draw on research we are the school districts within it tend to be divided based on
currently conducting in a large city in the southwest (Schutz racial/ethnicity and economic factors. There are two key
et al., 2012). In this research we have been concerned with numbers that represent the intersectionality of race/ethnicity
two key research questions: How do emotional events and and economic status for these two high schools. When we
emotional display rules shape the emerging teacher identities look as School Y, the intersectionality is represented by the
of early career mathematics and science teachers4 in schools numbers that indicate that 97% were students of color and
serving students of color and English language learners? And 93% took part in the free or reduced-price lunch program. In
how do early career mathematics and science teachers’ cul- contrast, in High School X 39% were students of color, and
tural identities and knowledge of culturally responsive prac- only 10% of the students took part in the free or reduced-
tice inform their emotional display rules in the classroom? price lunch program, which suggests that the students of
From a social historical perspective it is important to keep color at school X also tended to be affluent. Clearly, these are
in mind the current demographic profile of teachers in the very different schools both in terms of racial/ethnicity and
United States. The National Center for Education Informa- economic status.
tion in 2011 indicated that 84% of teachers were women, So the question becomes, How might this play out in an
84% were “White,” 31% were older than age 50, and 44% of early career teacher’s life? To provide a perspective on this, I
all alternative certification teachers were currently teaching present two quotes from one of our participants, Ms. Miller,
in our middle schools. This suggests that for the most part, a 41-year-old “White” teacher taking part in an alternative
in the United States “White” women dominate the teaching certification program. In this program, people with degrees
profession, and 30% of them are older than 50, suggesting and backgrounds in the STEM fields take part in course work
the need for finding ways to recruit and retain more diverse at a university during summers and the school year to develop
early career teachers. culturally responsive pedagogical skills. Ms. Miller related
her story about how she got her first teaching job:
4This research was conducted with the help of a small grant with in a

larger grant funded to study the training of Math and Science teachers. In
The school district called me, on Wednesday and said, “Can
addition, the social historical information presented here was beyond the
you come to interview?” I said yes and they interviewed me
scope of the initial study and was gathered from the public domain. As
such, the type of data that were available for analysis limited this discussion. Wednesday. I was hired on a Thursday and I was thrown to
However, I am hopeful that what is provided can be used as “food for the wolves on Friday. I went into a class where I didn’t have
thought” for futures studies designed to investigate social historical issues. a book or computer or the curriculum guide or even an idea
INQUIRY ON TEACHERS’ EMOTION 9

as to what I was supposed to be teaching. They said, “There’s Now, there’s a lot of controversy on this and I’m going to say
your classroom!” I didn’t even get a tour of the school! I cried it and I’m probably going to catch a lot of flack for it. But
every day for a month basically because I would go home and there is one student she speaks both Spanish and English. I’ve
try to figure out what I’m going to do for the next day. asked her not to speak Spanish in the class, because science
is a language all to its own, it’s not taught in Spanish, it’s
taught in English. She needs to learn the concepts, so she
—Ms. Miller (unpublished data) needs to speak English in her science class.

So the question is, Based on the information provided,


which school—X or Y—do you think hired Ms. Miller? It —Ms. Miller (unpublished data)
should come as no surprise that School Y hired Ms. Miller
1 day before the school year started. In fact, Ms. Miller be-
ing hired 1 day before the school year started is consistent In this brief quote we see Ms. Miller’s standards and
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with the findings of several researchers who have investi- beliefs about language use related to science in the class-
gated the hiring discrepancies between affluent and nonafflu- room (i.e., “it’s not taught in Spanish”). Ms. Miller’s beliefs
ent schools. These researchers have shown that that districts and standards emerged while transacting within her social
with students of color in low-income schools tend to hire historical context and have the potential to influence her
late in the process (Engel, 2009; Levin & Quinn, 2003). The teacher–student relationship boundaries as well as how she
tendency to hire late in summer contributes to the findings might choose to deal with student emotions with this partic-
that districts with students of color in low-income schools ular student as well as other students in her classroom. It is
are more likely to have uncertified and/or underprepared also important to note that science is being taught and carried
teachers as compared to students in predominantly White out every day in Spanish-speaking countries throughout the
and more affluent schools (Adamson & Darling-Hammond, world. In addition, keep in mind that 90% of the students
2012; Darling-Hammond, 2010). In other words, the later in the school classify themselves as Hispanic/Latino, which
schools hire, the more likely it is that the most experienced also suggests that for many of the students, their language and
and qualified teachers who are looking for jobs have already identity, or who they are, is tied to speaking Spanish, English,
accepted positions in other school districts. Late hirelings and probably Spanglish5 throughout the day (Lanehart, 1996;
can, in part, be tied to issues such as low and uncertain bud- Le Page, 1986; Milroy & Milroy, 1991). As such, Ms. Miller’s
gets, uncertainty as to the number of students, and the transfer beliefs about language and science in her classroom has the
of more experienced to other school districts (Engel, 2009; potential to create tensions and the potential for boundaries
Levin & Quinn, 2003). As such, due to these social historical between her and her students, resulting in the potential to
constraints, it is not surprising that teachers tend to leave create unpleasant emotional episodes for both herself (e.g.,
at higher rates in schools that serve students of color and “I cried every day for a month”) and her students.
English language learners (Adamson & Darling-Hammond, If we go back to the questions of why teachers leave the
2012; Jacob, 2007). profession early, it seems clear that the reasons that a teacher
As a result, in part, because of these social historical con- might leave School X have the potential to be very different
straints, as Ms. Miller described it, she was “thrown to the than why a teacher might want to leave School Y. It also seems
wolves” with little training or support from the school dis- clear that to best understand the differences between teachers
trict. Emotionally, this challenging beginning resulted in Ms. and students experiences at these two, as well as other, high
Miller indicating that she “cried every day for a month.” schools within the United States or other countries, it will also
In this situation, the social historical contexts related to how be important to investigate the social historical influences
school districts in the United States are developed and funded that create the context for the economic and racial/ethnic
based on economic (wealth associated with property tax) differences we see among schools. So if the goal is to find
and racial/ethnic boundaries and policies are related to Ms. a ways to recruit and, maybe more important, retain more
Miller’s experience. In other words, typically, as in this case, diverse early career teachers into the profession, we need to
economic and racial/ethnic boundaries and policies result in be able to train them to be successful in those contexts as
schools where some have sufficient resources (e.g., School well as work to change those contexts (see Ladson-Billings,
X with 10% free or reduced-price lunch students) and some 2009).
do not (e.g., School Y with 90% free or reduced-price lunch
students). As a result, these two schools tend provide very
different learning and teaching experiences for both students
5I am using the term Spanglish here to refer to speakers who use a
and teachers.
combination of Spanish and English. Basically people switch back and forth
When we move into the actual classroom, Ms. Miller dis- between Spanish and English, many times within the same sentence, using
cussed some of the emotional experiences she was having whatever words seem best at communicating whatever the person is trying
while interacting with her students: to say.
10 SCHUTZ

CONCLUSION negative emotions experiences—indicating she may have


been in a survival mode. As such, if we applied the Losada
My goal is to use our understandings related to teacher emo- line to the study of teachers’ classroom transactions, this ap-
tion and emotion in the classroom to eventually create in- proach may provide insight into the question of why some
terventions for preservice and in-service teachers. To date, teachers leave the profession early.
researchers are just beginning to understand how emotions In closing, I see teaching as a noble an important calling,
and emotional regulation can help our understandings of why yet, at least in the United States, teaching is a maligned pro-
teachers leave and what might be done to facilitate their fession being blamed for many of our educational problems.
continuation in the profession (see Schutz & Pekrun, 2007; In addition to people’s negative perceptions of teaching, it is
Schutz & Zembylas, 2009). I would urge researchers in this also sometimes hard for teachers to know what impact they
area to develop ways to think about and include in their re- are having on their students. For example, sometime small
search additional social historical factors that will broaden gains only translate to greater student success after the stu-
our understanding of this important issue. dent has left the teachers class. However once in a while they
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For example, if we go back to the quote from Ms. Jones, hear from a former student like Ms. Keirstead did:
we see how her experiences provide evidence for the trans-
actions between the broader social historical context and her She wrote me this letter and it about made me cry. . . . She
account of the emotional nature of test day for her. In this said, “I hope you teach [my sister] everything you taught me
case, the No Child Left Behind act (NCLB) made the so- and I don’t just mean in a book. I mean all about life.” So
cial historical contextual constraints and affordance explicit I hope that’s what they’ll say, that I care about them and I’ll
(Nichols & Berliner, 2007). However, there are more sub- listen and I taught them a whole lot more about life to help
them and I’ll be there for them.
tle social historical factors that influence what emotions are
deemed acceptable and how they should be displayed. For
—Ms. Keirstead (Williams-Johnson et al., 2008, p. 1591)
example, Sutton (2007) suggested that teachers tended to
describe their unpleasant feelings as frustration instead of
It is feedback like this that reminds us of why we choose
anger because they felt that frustration is more socially ac-
to become teachers.
ceptable for a teacher than is expressing anger. This suggests
that in terms of emotional display rules, teachers have certain
social historical prescribed ways of transacting with their stu-
dents. It is these social historical constraints and affordances ACKNOWLEDGMENTS
that provide the backdrop from which particular emotional
episodes emerge. I thank Lori Aultman, Dionne Cross, Jessica DeCuir-Gunby,
At the emotional episode level, other researchers have also Ji Hong, Sharon Nichols, Kelly Rodgers, and Meca Williams-
used the dynamic systems approach to study emotional trans- Johnson for providing comments on earlier versions of the
actions (Eynde & Turner, 2006; Fogel et al., 1992; Lewis & manuscript. I also thank Clark Chin and the external reviewer
Granic, 2000) as well as a way to describe the transactional for their comments on the manuscript—it is clearly a better
nature of human functional systems. For example, Freder- article because of their efforts.
ickson and Losada (2005) provided evidence for the idea of
“human flourishing.” Using data that were gathered to assess
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