COD Proposal

About us

An Overview Of blueEX

How we started
  blueEX Started operations with a single Courier in 2011 and prides itself on being Pakistan’s first
E-Commerce Logistics Company.

Our Core Technology

  We introduced E-Commerce to Pakistan when we launched our Online Booking System in 2011
and over the next few years established a reliable Cash on Delivery Network across the country.

Our Growth
  Today, blueEX has more than 3000 Online Merchants and more than PKR 0.6 Billion in annual
revenue. A total of PKR 2.3 Billion was the float processed via our network as Cash on Delivery
in 2017
About us

Key Statistics

1000+ Staff 350+ Vehicles 3+ Fulfillment Centers Exclusive Cargo GSA

1000+ tons moved 400+ Delivery locations PKR. 6 Billion+ of Country Franchisee
every payment
month on delivery handled
  

Our Clientele

Reckib Nestle '*ttngro LOREAL

Benckiser

SANA SAFINAZ 3fi6ulAhmed

WALL’S S A P P I I I R I•.

FUR ñE BPO ’daraz-p AD,6hJJEE

eJenrobe
blues
 

Our Clientele

SitmoH{\/\J'*!& AL-Karim
easypaisa
Martin Dow Corporation

ICI PAKISTAN -••••-

DANY Au”d’*ionic >•S BANK

II
LOTTE KOLSON I iUERCK Jubilee
Liberty Books li •' -' II •' “J:
Market Data

It’s a great time for E-Commerce in Pakistan

Year: 2013 Year: 2014 Year: 2015 Year: 2016 Year: 2017 Year: 2018
Size: $35 M Size: $75 M Size: $150 M Size: $300 M Size: $600 M Size: $1.2 B

MARKET SIZE IN 2020

$2.5B - $4B
PRESENT E-COMMERCE MARKET SIZE Estimated
Growth

$1.0 B ~ $1.2 B 100% per

Annum

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
E-Commerce Challenges in Pakistan

Still many problems persist

• Shipments not delivered on time

• Poor control on refusals and returns
• Lack of real time reporting
• Lack of integration and customization options
• Lack of timely payments and payment
information
Our Solution

blueEX COD Services

• 48 Hour turn around time for all COD shipments*

• Guaranteed 3 attempts against each shipments
• Real time status updates and data views with our
new Booking App
• Multiple plugins and integration options

• Timely payments and downloadable statements

with complete payment details

*Does not include Non Service Areas

Service Charges
Service Charges

COD Services
SERVICE CHARGES
 0.5 kg = Rs 140.Rs
 1st kg = Rs 150.Rs
WITHIN CITY DELIVERY:*  Each additional kg = 70.Rs

Zone A cities – Abbottabad, Bahawalpur,

• 0.5 kg = Rs 190 Rs.
ZONE A DELIVERY:* • 1st kg = Rs .200.Rs
• Each additional kg = Rs 90.Rs
• 0.5 kg = Rs 210.Rs
ZONE B DELIVERY:*
• 1st kg = Rs .225Rs
• Each additional kg = Rs 100.Rs
Faisalabad, Gujranwala, Gujrat, Hyderabad,
Islamabad, Jhelum, Karachi, Lahore, Larkana,
Moro, Multan, Peshawar, Quetta, Rahimyar Khan,
Rawalpindi, Sahiwal, Sargodha, Sialkot, Sukkar,
Wah .Islamabad
Zone B cities – Other cities in Pakistan, not falling under
Zone A

Rs 0 to 20,000 ( 0 Charges)

Rs 20001 to 50,000 ( 50 rs charges)

CASH HANDLING
CHARGES: Rs 50001 to 100,000 (1% of the *13% GST – Applicable
amount) on rates
Service Charges

COD services - Tariff

SERVICE CHARGES

RETURN CHARGES* . 50 Rs /kg

FUEL SURCHARGE* • 20 %

SETTLEMENT • Weekly basis ( every Tuesday invoice gets generated on your portal, and within 24-48 hours payment get
CYCLE transferred)
COD Services

Terms and Conditions

1. A separate account must be opened for COD shipments.

2. Shipments will be picked up if booked from blueEX Customer Portal, Booking App or API Service only.

3. Minimum chargeable weight is 0.5 kg.

4. 13% GST applicable on above mentioned rates.

5. In case if a customer refuses to accept the shipment due to any reason, that shipment will be returned to the merchant against a new consignment note and return charges will be
charged.

6. If shipment volumetric weight exceeds the actual weight, shipment weight will be calculated as Follows (all measurements in centimeters) : (Length x height x width / 5000)

7. No shipment processed under COD Procedure is insured by blueEX unless the merchant has specifically opted for Insurance.

8. Packaging:
a. You are responsible for packing of your goods. Please make sure your product is properly packed. Ensuring the safety during their transit as per nature of the goods. Any damage to the pro duct due to
poor packaging will not be our responsibility.

10. Documents required for account opening:

a. Bank account title (to issue your Cheque).

b. Client’s name / corporate name.

c. Office address / pick up address.

d. CNIC copy.

e. Contact person.

f. Designation.

g. Contact numbers and email id.

COD Services

Terms and Conditions

11. Insurance and Settlement of claim will be according to the following terms and conditions:
a. Claim will be acceptable to the maximum limit of insured value not exceeding the insured value declared by the shipper on the consignment (CN). The Insured declared value will be the basis of claim
settlement.
b. BlueEX’s responsibility for lost claim will be up to the consignees’ destination as declared on the consignment Note.
c. Shipment insurance shall be covered in the provided tariff and shall be applicable on declared value of shipment.
d. Transit Insurance Claims (the "Claims") shall only be processed for shipments that have been lost/damaged/destroyed, during Transit, due to any reason whatsoever which may include, but are not limited
to theft, snatching, robbery or misplacing/mishandling of shipment item(s) by the BlueEX representatives etc.
e. Claims shall not be acceptable in case the damage has resulted from improper packaging of the product by the customer.
f. Claims shall be processed by BlueEX once the requisite documents have been furnished by the customer. The requisite documents shall include: Purchase Slip, Clearing Documents, etc.
g. Any Claim for damage/return of shipped goods that arises after more than 15 days of delivery, shall not be covered under this Clause.
h. Claims shall be processed for any loss of money/cash/amount received from the consignees, due to any reason whatsoever, which may include, but is not limited to theft, snatching, robbery or
misplacing/mishandling of cash by the BlueEX representatives etc.
i. Claim will not be admissible if shipment is lost due to:
i. War, Strike Riots,
ii. Terrorism
iii. Explosions
iv. Earthquake Fire and shock
v. Act of God
12. Exclusions:
a. BlueEX will not be responsible for any shortages claimed by the consignee. This is the responsibility of the shipper to ensure exact number of items inside the parcel as the quantity inside the parcel is not
known to BlueEX.
13. Agreement:
a. By opening an account with blueEX you agree to the above mentioned terms and conditions.
Thank you
+92 313-askblue (2752583)

http://blue-ex.com

ask@blue-ex.com

KARACHI

Plot # 5, Banglore Town, Near Awami

Markaz, Shahrah-e-Faisal, Karachi
Pakistan

LAHORE

103, Allama Iqbal Road, Ghari Shahu,

Lahore.

ISLAMABAD

House No 7.A , Main Street, Fazal Town

Phase 2, Airport Road.