PT MITRA HUB INDONESIA

OFFICIAL DEALER OF SAMSUNG

COMPANY PROFILE
 ABOUT US
INTRODUCTION
PT Mitra Hub Indonesia is engaged in the retail
business of Smartphones, Tablets, Wearables, and
Consumer Electronics as an Official Dealer of
SAMSUNG.

Our business running through Offline Stores, Online

Stores, and B2B Channel.

The company established in 2014 with Head Office

located in Fatmawati, South Jakarta.
Nowadays, we operate 72 stores all over Java island
and will continue to expand throughout 2023.

We have three categories of stores:

SES (Samsung Experience Store),
SPS (Samsung Premium Store),
SMS (Samsung Multiexperience Store)
Store MHI Bandung
ABOUT US
INTRODUCTION
PT Mitra Hub Indonesia is in cooperation with
PT Graha Service Indonesia which is engaged
in the service of Samsung Electronics products
(Samsung Official Service Center).

We have 55 stores located inside Samsung

Official Service Center makes its own
characteristics and additional values for
PT. Mitra Hub Indonesia.

VISION
CONVENIENT AND DELIGHTFUL LIFE

MISSION
EMPATHY AND SYMPATHY
Store MHI Bandung
 ABOUT US
COMPANY’S GROWTH
STORE EXPANSION
2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

0 10 20 30 40 50 60 70 80

Store

Store MHI Bandung

OUR BUSINESS
PRODUCT CATEGORY
STORE
LOCATION
NORTH JAKARTA
Samsung Premium Store Mall of Indonesia (MOI)
Samsung Service Center MOI 2nd Floor No. A1
Jalan Raya Boulevard Barat, Kelapa Gading
Samsung Premium Store Mangga Dua
Samsung Service Center Mangga Dua Square 3rd
Floor Kav A2. Jalan Gunung Sahari No.1, Ancol
Samsung Experience Store Pluit Village
Samsung Service Center Pluit Village 3rd Floor No.32
Jalan Pluit Indah No.12
CENTRAL JAKARTA
Samsung Premium Store Cempaka Mas
Samsung Service Center ITC Cempaka Mas Lt.5
No.159, Jalan Letjen Suprapto, Sumur Batu,
Kemayoran
Samsung Premium Store Biak
Samsung Service Center Jalan Biak Raya No.46
Cideng, Biak
Samsung Premium Store Roxy Mas
Samsung Service Center ITC Roxy Mas
Lt.UG No.38-45
EAST JAKARTA
Samsung Premium Store PGC
Samsung Service Center Pusat Grosir Cililitan Lt.3
Zona Orange. Jln. Mayjen Sutoyo No.76 Cililitan,
Kramat Jati
Samsung Premium Store Sedayu
Samsung Service Center Kelapa Gading Rukan Sedayu
City Jl. Boulevard Raya Blok B No. 1-3 Kel. Cakung, Kec
Raya Terate
SOUTH JAKARTA
Samsung Premium Store Pondok Indah
Samsung Service Center Pondok Indah
Jalan Sultan Iskandar Muda No. 9 CD (Arteri Pondok
Indah), Kebayoran Lama
Samsung Premium Store ITC Fatmawati
Samsung Service Center ITC Fatmawati 1st Floor No.49-
51, Cipete Utara, Kebayoran Baru
Samsung Experience Store Mall Ambassador
Samsung Service Center Mall Ambassador 2nd Floor No.
2-13A, Jalan Prof. Dr. Satrio Kav. 25 Kuningan
Samsung Experience Store Pacific Place
Samsung Service Center Pacific Place 4nd Floor No. 4-10,
Jalan Jendral Sudirman, Senayan, Kebayoran Baru
TANGERANG
Samsung Premium Store Supermall Karawaci 1
Samsung Service Center - E-Center Supermal Karawaci,
Lantai LG, Blok A-3A No.11-B, Jl.Boulevard Diponegoro
No.105, Kelapa Dua
Samsung Premium Store Supermall Karawaci 2
E-Center Supermal Karawaci - Lantai LG, Blok M 1#2/
PC 3A, Jl.Boulevard Diponegoro No.105, Kelapa Dua
1
Samsung Premium Store Supermall Karawaci 3
E-Center Supermal Karawaci - Lantai LG D2 1-6, PC
12A, Jl.Boulevard Diponegoro No.105, Kelapa Dua,
Bencongan
Samsung Experience Store Supermall Karawaci 1
E Center Supermall Karawaci Lt.UG CL E2 & PC 9,
Jl.Boulevard Diponegoro No.105, Kelapa Dua,
Bencongan
Samsung Experience Store Supermall Karawaci 2
E Center Supermall Karawaci Lt LG L3A, PC 28 & PC
29, Jl.Boulevard Diponegoro No.105, Kelapa Dua,
Bencongan
Samsung Experience Store Bintaro
Transpark Mall Bintaro L1, Unit F1-20, Bintaro Jaya, Jl.
Boulevard Bintaro Jaya, Kec. Pd. Aren
Samsung Premium Store Tangcity 1
Samsung Service Center Tangerang City Mall, Lantai
LG, Blok B No.20-C, Jl.Jendral Sudirman No.1, Cikokol,
Babakan
Samsung Premium Store Tangcity 2
Mall Tangerang City, Lt.LG 1&2, Jl.Jendral Sudirman
No.1, Cikokol, Babakan
Samsung Premium Store Ciputat
Jln. Dewi Sartika No.8, Cipayung, Ciputat
Samsung Premium Store Pamulang
Samsung Service Center Jl. Siliwangi No.3C, Pamulang
Bar., Kec. Pamulang, Kota Tangerang Selatan, Banten
15415
 STORE
LOCATION
SAWANGAN
Samsung Experience Store Sawangan
Samsung Service Center Ruko Galeria Sawangan
Kav.A6-A7 Jl. Raya Muchtar, Rangkapan Jaya
Baru, Kec. Sawangan, Kota Depok
CILEGON
Samsung Premium Store Cilegon Transmart
Samsung Service Center - Transmart Cilegon
Ground Floor Unit GF 8, Jl. KH. Yasin Beji,
Kebondalem, Kec. Purwakarta
SERANG
Samsung Experience Store Serang
Samsung Service Center - Jalan Jendral Ahmad
Yani No. 75, Sumur Pecung
BEKASI
Samsung Premium Store Giant Bekasi
Samsung Service Center - Jl.Jenderal Ahmad Yani
No.1, Mega Bekasi Hyper Mall, Lt. 1, No.176-177
Samsung Premium Store Bekasi 1
Samsung Service Center Ruko Topaz Commercial
Blok TC B No.12 & 15, Harapan Mulya, Medan
Satria, Kota Bekasi
DAAN MOGOT
Samsung Premium Store Daan Mogot
Samsung Service Center - Ruko Imperial Blok C12
Dan C15 Jl. Daan Mogot Km.17 (Road Area)
Store MHI Bandung
2
DEPOK
Samsung Multiexperience Store Depok 1
Samsung Service Center - Jl. Juanda Raya No.28,
Kel.Kemiri Muka, Kec Beji
Samsung Premium Store Depok Town Square
Samsung Service Center - Mall Depok Town Square, Lt.
2, Blok SS-2 & SS-6, Jl.Margonda Raya No.1, Kec.Beji
BOGOR
Samsung Premium Store Cibinong
Samsung Service Center Cibinong City Mall lt. 1, Unit
C5AB-C6AB. Jl.Tegar Beriman, Kel. Pakansari, Cibinong
Samsung Premium Store Cibinong 2
Jl. Tegar Beriman No.1, Pakansari, Kec. Cibinong,
Kabupaten Bogor
Samsung Experience Store Bogor Trade Mall
Mall BTM 2F-C26-003/005 & 2F-C27-005, Jl.Ir. H
Juanda No.68
Samsung Premium Store Bogor Trade Mall 1
Samsung Service Center - Bogor Trade Mall, Lt.2, Unit
A010-010C, Jl.Ir.H.Juanda No.68
Samsung Premium Store Bogor Trade Mall 2
Bogor Trade Mall Lt 2 Blok C28-003 & 005 ,
Jl.Ir.H.Juanda No.68
KARAWANG
Samsung Premium Store Festive Mall Karawang
Skybridge 2 Mall KCP Unit S5, Festive Walk, Jl.Raya
Galuh Mas, Sukaharja, Teluk Jambe
STORE
LOCATION
CIKARANG
Samsung Experience Store Chadstone Cikarang
Samsung Service Center Chadstore Mall Cikarang
L1#39-39A, Jl. Raya Cikarang - Cibarusah, Pasirsari,
Cikarang Selatan
Samsung Premium Store Cikarang
Samsung Service Center Jl. Raya Industri no 2A, Kel
Mekarmukti, Kec Cikarang Utara
BANDUNG
Samsung Premium Store Miko Mall
Samsung Service Center - Miko Mall, Lt. 1 No.5,
Jl.KH.Wahid Hasyim No.599, Kopo, Babakan Ciparay
Samsung Premium Store Bandung Asia Afrika
Samsung Service Center Jl. Asia Afrika No.182,
Paledang, Kec. Lengkong
Samsung Premium Store BEC
Samsung Service Center Bandung Electronic Center
(BEC), Lt.3, MA-01&MA-02, Jl.Purnawarman No.13-15,
Sumur Bandung
Samsung Premium Store BEC 2
Bandung Electronic Center (BEC) LU AC-08A, Jl.
Purnawarman No.13-15, Babakan Ciamis, Sumur
Bandung
Samsung Exhibition BEC Bandung
Exibition Hall, USL Istana BEC - Jl. Purnawarman No.13-
15, Babakan Ciamis, Sumur Bandung
Samsung Multiexperience Store BEC Bandung
Samsung Service Center Bandung Electronic Center (BEC)
Unit LG AA-01, Jl. Purnawarman No.13-15, Babakan Ciamis,
Sumur Bandung
TASIKMALAYA
Samsung Premium Store Tasikmalaya
Samsung Service Center - Jl. Nagarawangi No.45,
Nagarawangi, Kec. Cihideung
CIREBON
Samsung Premium Store Cirebon
Samsung Service Center - Jl. Tentara Pelajar No.10,
Kejaksan, Kec. Kejaksan
TEGAL
Samsung Premium Store Tegal 1
Samsung Service Center - Jl.RA.Kartini No.5, Kejambon,
Tegal Timur
PURWOKERTO
Samsung Premium Store Purwokerto
Samsung Service Center - Jl.HR.Bunyamin P2 No.5, Bancar
Kembar (Komplek Ruko Remaja,Depan RS DKT), Kec.
Purwokerto Utara, Kabupaten Banyumas
SOLO
Samsung Premium Store Solo Grand Mall
Samsung Service Center - Solo Grand Mall, Lt.3, Blok G-1,
Jl.Slamet Riyadi No.273, Laweyan, Surakarta
Samsung Premium Store Solo Kratonan
Jl. Veteran No.166, Kratonan, Kec. Serengan, Kota
Surakarta, Jawa Tengah 57155
3
SUMEDANG
Samsung Premium Store Sumedang
Samsung Service Center - Jl. Prabu Geusan Ulun No.
138, Regol Wetan, Kec. Sumedang Sel. Kab. Sumedang
MAGELANG
Samsung Premium Store ARTOS Magelang
Armada Town Square Mall, LT. UG-25 ,Jl. Mayjen
Bambang Soegeng No.1, Kedungdowo, Kec. Mertoyudan
SALATIGA
Samsung Premium Store Salatiga
Samsung Service Center - Jl.Sukowati 19 A,
Kel.Kalicacing/Kec.Sidomukti
SEMARANG
Samsung Premium Store Java Mall Semarang
Samsung Service Center, Java Supermall, Lt.1, Blok.113
No.992-994, Jl.Letjen MT.Haryono, Lamper Kidul,
Semarang Selatan
Samsung Premium Store Plaza Simpang Lima
Samsung Service Center Plaza Simpang 5 (Plaza2), Lt.1
No.136-137, Jl.Jenderal Ahmad Yani No.1, Semarang
Tengah
Samsung Experience Store Semarang Road Area
Samsung Service Center Gedung A. Yani No. 178 - Jl. A.
Yani Kota Semarang
JEMBER
Samsung Premium Store Jember
Samsung Service Center Jln. Letjen Suprapto No.77,
Kebonsari, Kec. Sumbersari, Kabupaten Jember
STORE
YOGYAKARTA
LOCATION
Samsung Premium Store Jogja 1
Samsung Service Center Jalan Kaliurang No.KM.5
No.16, RT.12/RW.005, Kocoran, Caturtunggal,
Kec. Depok, Sleman
Samsung Premium Store Jogjatronik Mall
Samsung Service Center - Jogjatronik Mall, Lantai
1, Blok 1A, Jl. Brigjen Katamso Blok A1 No.75-77,
Prawirodirjan, Kec. Gondomanan
SURABAYA
Samsung Premium Store WTC Surabaya 1
Samsung Service Center - World Trade Center
Surabaya ( WTC ), Lt. 2, No.802 (Lt. Galeria),
Jl.Pemuda,Embong Kaliasin, Kec. Genteng
Samsung Premium Store WTC Surabaya 2
Lobby LT.1 Stand A WTC Surabaya, Jl. Pemuda
No.27-31, Embong Kaliasin, Kec. Genteng
Samsung Premium Store Plaza Marina
Samsung Service Center - Plaza Marina, Lt.3, Blok
HP C3-C8, Jl.Raya Margorejo Indah 97-99
Samsung Premium Store PTC Supermall
Samsung Service Center - Supermall Pakuwon,
Lt.1, No.136 - 138, Jl.Raya Puncak Indah, Lontar 2
Samsung Premium Store MHI 1 Surabaya
Samsung Service Center Jln.Sulawesi No.55,
Gubeng, Kec. Gubeng
4
MALANG
Samsung Premium Store Malang 1
Samsung Service Center Jln. MT Haryono No.106,
Dinoyo, Kec.Lowokwaru
Samsung Premium Store Malang Town Square
Samsung Service Center Jl. Veteran No. 2, RF Lt 1 Blok
L7E, Penanggungan, Kec. Klojen
Samsung Premium Store MOG Malang
Samsung Service Center - Mall Olympic Garden (MOG),
LT. 2, Blok SF 87-91, Jl.Kawi No.24, Kauman, Klojen
Samsung Experience Store MOG Malang
Mall Olimpic Garden (MOG) Malang Lantai 2 SF No 23-
26 JL. KAWI NO. 24, Kauman, Klojen
Samsung Premium Store Plaza Batu
Samsung Service Center Lantai UG No. 35 & 35B Jl.
Diponegoro No.1, Sisir, Kec. Batu, Kota Batu, Jawa
Timur
BANYUWANGI
Samsung Excellent Partner Banyuwangi
Samsung Service Center - Jl. Jenderal Ahmad Yani
No.27, Penganjuran
KEDIRI
Samsung Excellent Partner Kediri Dhoho Plasa
Samsung Service Center , Dhoho Plaza Lt.1 Blok D5-D6
Jl. Brigjen Katamso no. 1A, Kel.Kampung Dalem
Store MHI Bandung
ACHIEVEMENTS
“One Trillion Samsung
“Best Decorative Revenue in 2022”
“The Most Perfect PT. Samsung Electronics
Partner” Window Display”
E-Center Tenant Indonesia
SAMSUNG Elite
Community Award & Category 2021
Appreciation
“Fastest Growing Samsung
Care+ Retailer in Indonesia”
Samsung Indonesia & bolttech

2018 2020 2021 2022

“Most Collaborative & “XL Preffered
“XL Preffered Partner Partner 2021
Progressive Partner”
2020 – Emerald” Emerald”
XL Axiata
XL Axiata XL Axiata

“Best Commited
Partner Organized”
Samsung Regional
Partners Conference
PARTNERS CONTACT
Head Office
Komplek Ruko Graha Mas Fatmawati Blok A 39
Jalan RS Fatmawati Kavling 71
Cipete, Kebayoran Baru, South Jakarta
INDONESIA - 12410

+62-21-723917

customerservice@mitrahub.com

0811 88 18 124 (JAKARTA)

0811 88 18 127 (BANDUNG)