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THE CSS POINT

BUSINESS ADMINISTRATION
CSS Solved MCQS from 2000 to 2011
Solved By: Agha Zohaib Khan
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2012-13
Business Administration Paper – 2000 (1) (a) (b) (c) (d) Public Accountants
generally perform these services: Income tax services, Management Advisory
services, and independent auditing services Internal auditing, Income tax services
and management controlling. Public accounting, private accounting and budgeting.
None of the above is correct.

(2) Identify the organization created by Congress to regulate security markets


including flow of information from companies to public: (a) (b) (c) (d) (3) (a) (b)
(c) (d) (e) (4) (a) (b) (c) (d) (5) (a) (b) (c) (d) (6) (a) (b) (c) (d) (e) TVM NPV
IRR SEC Select the term that describes a cash distribution to a Corporation‟s
Stockholders: Paid out Capital Cash Management A dividend None of these All of the
above are correct Frederick Winslow Taylor work/book entitled the principles of
Scientific Management is published, in: 1875 1901 1911 None of these One of the
most successful Industrialists and the father of Modern Personnel Management is:
F.W. Taylor James Watt C. Babbage Robert Owen Who has the major Contributions in
the Theory of Bureaucracy: Henry Gantt Hanri Fayal W.D. Scatt Max Weber None of
these

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(7) (a) (b) (c) (d) (e) (8) (a) (b) (c) (d) (e) (9) (a) (b) (c) (d) (e) (10) (a)
(b) (c) (d) (11) (a) (b) (c) (d) (12) (a) (b) (c) (d) (e)

Which one, of the following MNCs (Multinational Co.) has the higher revenues during
mid. 1990s: General Motor IBM AT &T General Electric None of the above Give the,
name of the author who has the major contributions in the field of marketing: H.
Koontz W.J. Stanton P.B. Miller Gitt Man All of these The profit margin is a ratio
between the corporation‟s net income and: Total expense Total assets Cost Total
revenues None of the above MNCs are responsible for the majority of Foreign Direct
Investment (FDIs) and have a higher revenues than the national income of some of
the countries they serve: Fully agreed Not agreed It is not possible None of these
Earned but uncollected revenues, that are recording the adjusted process, recorded
with a credit to the revenues and debit to the expense is called: Adjusted Trail
balance Expenses Accrued revenues None of these Which one of the following is not a
part/variable of the marketing Mix (4Ps): Product Price Place Person None of these

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(13) (a) (b) (c) (d) (e) (14) (a) (b) (c) (d) (e) (f) (15) (a) (b) (c) (16) (a) (b)
(c) (17) (a) (b) (18) (a) (b) (c) (19) (a) (b) (c)

The major steps in the accounting cycle are the following: The procedure used in
worksheet Begin with Trail Balance Completed only once in business life None of the
above All of these Which of the following items is not unique to the financial
statements of merchandising Companies? Cost of good sold Gross profit Account
receivable Net sales All of the above None The repairs made to keep a plant/asset
in normal and good operating condition are called: Plant Management Operation
Management Ordinary repairs A company that owns more than 50% shares of another
company and controls that corporation is known as: Subsidizing Consolidated CO.
None of these The process of individual growth in the full utilization of a
person‟s managerial capabilities is called management development: True False
Promotion is not a part of marketing: Agreed Not agreed None of these A way of
analyzing leadership style where leaders are classified on a grid with TWO
dimensions is called: Managerial grid Two way theory None

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(20) (a) (b) (c)

Robert Owen is known as the Father of Modern Personnel Management: Yes No May be
Taylor Business Administration Paper – 2001

(1) (a) (b) (2) (a) (b) (3) (a) (b) (4) (a) (b) (5) (a) (b) (6) (a) (b) (c) (d)

Most preferred stock pays a fixed dividend at regular intervals. True False Any
increase in an asset item is a source of funds. True False Depreciation is a book-
keeping entry that allocates the cost of assets against income but does not involve
any movement of capital. True False The maturity of a security relates to the
owner‟s ability to convert it into cash on short notice: True False The credit
period represents the period of time during which a cash discount can be taken on
short notice. True False Which ratio is computed with the help of the following?
Cost of goods sold/Inventory Receivable turnover Times interest earned Inventory
Turnover None of these

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(7)

________ is the right that is delegated to an individual or a department to control


specific processes, practices, policies and other matters relating to activities
undertaken by person in other departments. Line authority Functional Authority Line
and Staff Authority None of these Decentralization is the tendency to disperse
decision making in an organized structure: True False Programmes are plans which
are general statements or understandings that guide or channel thinking in decision
making: True False _______ is that part of managing that involves establishing an
international s tructure of roles for people to fill in an organization: Leading
Controlling Planning None of these (Organizing) Henri Fayol applied the principle
of „Division of Work‟ to all kinds of work, managerial as well as technical. True
False ________ spell out specific required actions or non-actions, allowing no
discretion: Procedures Budgets Rules None of these Business buyers are as
geographically dispersed as final consumers. True False The distribution between a
consumer good and an industrial good is based on the purpose for which product is
purchased: True False
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(a) (b) (c) (d) (8) (a) (b) (9) (a) (b) (10) (a) (b) (c) (d) (11) (a) (b) (12) (a)
(b) (c) (d) (13) (a) (b) (14) (a) (b)
(15) (a) (b) (16) (a) (b) (17) (a) (b) (c) (d) (18)

Intensive distribution occurs when the product is stocked in as many outlets as


possible. True False Merchant wholesalers are independently owned business that do
not own (take title to) the goods they sell: True False Which of the following
elements in a compensation package provides the greatest amount of incentive for
salespersons? Salary Fringe Benefits Commissions Use of Company Vehicle The process
whereby the seller distinguishes between market segments, selects one or more of
these segments, and develops products and marketing-mixes tailored to each segment
is called _______ marketing. Mass Target Product Variety Service Goods that the
consumer, in the process of selection and purchase, characteristically compares on
such bases as suitability, quality, price and style are called _______ goods.
Shopping Specialty Unsought Convenience Product ______ is a period of rapid market
acceptance and increasing profits. Development Introduction Growth Maturity

(a) (b) (c) (d) (19)

(a) (b) (c) (d) (20) (a) (b) (c) (d)

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Business Administration Paper – 2002 Q1. (a) (b) (c) (d) Q2. (a) (b) (c) (d) (e)
Q3. (a) (b) (c) (d) Q4. (a) (b) Q5. (a) (b) Q6. (a) (b) Q7. (a) (b) Which one of
the following statement is correct? Decisions in public organizations emphasize
political priorities, while decisions in business organizations are rational and
apolitical. Public decisions makers, in contracts to their business counter parts
are constrained by administrative procedure that limit managerial authority and
autonomy. It is hard to get high performance out of government employees because,
compared to their business counterparts they are logy, more security oriented and
less motivated. None of the above is true. Who has written the famous book
“Principles of Scientific Management”? Eltca Mayo Henls Fayol Fredric Taylor Maw
weber None of These Which one of the following cannot be consider as an important
dimension on which nation‟s culture differ? Individualism Vs Collectivism Power
Distance Uncertainty Avoidance Economic development Market penetration pricing
strategy can be pursued in price sensitive market? True False A Product can have a
combination of physical product and service True False Vertical marketing System is
integration of manufacturing and marketing activities True False Distribution of
free product samples is part of publicity True False

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Q8. (a) (b) (c) (d) (e) Q9. (a) (b) (c) (d) (e) Q10. (a) (b) Q11: (a) (b) (c) (d)

Which one of the following is not the part of marketing Mix? Advertising Personel
Selling Publicity Sales promotion None of the above is the part of martikng mix
Which one of the following is not the part of product attributes? Quality
Positioning Brand Packaging None of the above Under the monopolistic combination,
market consist of few sellers who are highly sensitive to each other‟s pricing and
marketing strategies True False Which of the assumptions? Decisions Employees
Employees Employees following statements is not part of theory 'X'

are made in participative manner inherently dislike work must be coerced to achieve
goals tend to avoid responsibilities

Q12: Which of the following statement is not true? (a) (b) (c) (d) Planning that
proves inaccurate is a waste of management time Planning can eliminate change
Planning reduces flexibility None of these

Q13: Which of the following sources of power is dependent on authority? (a) (b) (c)
(d) (e) Legitimate power Coercive power Expert power Referent power None of the
above

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Q14: Deciding whether to record a sale when order for services is received or when
the services are performed is an example of a (a) (b) (c) (d) Classification issue
Recognition issue Valuation issue None of these

Q15: Payment for a two year insurance policy (in advance) is debit to (a) Unexpired
insurance (b) Cash (c) Insurance expense (d) Expired insurance Q16: Which of the
accounting? (a) (b) (c) (d) following is an important reason for studying

Accounting information is useful in making decisions Accounting plays an important


role in society The study of accounting can lead to a challenging career None of
the above

economic

Q17: If a company has liability of 19,000 and owner's equity of 57,000 its assets
are (a) (b) (c) (d) 38,000 57,000 76,000 19,000

Q18: Transactions are initially recorded in the (a) (b) (c) (d) Books of Final
Entry Books of original entry T accounts Accounting equation

Q19: The term Hybrid Security is used for (a) (b) (c) (d) Common Stock Defferred
Stock Preferred Stock None of the above

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Business Administration Paper – 2003 (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)
Business risk is influenced by the firm‟s decision to use debt in its financial
structure. TRUE The most important function of management is controlling. TRUE A
short term creditor would consider liquidity ratios to be more important than
efficiency ratios. TRUE According to Maslow, when a need is satisfied, it tends to
lose its ability to motivate. TRUE The term marketing mix refers to the degree of
advertising Vs personal selling used to market product. FALSE The difference
between an agent and a merchant wholesaler is that an agent always takes title but
a merchant wholesaler does not. FALSE The management of working capital is required
because of a lack of short term synchronization between demand and supply. TRUE A
manager who believes that people inherently dislike work probably accepts
McGregor‟s Theory X. TRUE Inventory carrying costs can be minimized by carrying
fewer units in inventory. TRUE A balance sheet is an accounting report used solely
for the corporate form of business. FALSE For management, budgeting is perhaps the
most powerful_____. Forecasting tool Control device Hiring tool Accounting measure
The income statement is a summary of: Revenue and expenses Assets, liabilities and
capital Increases and decreases in capital None of these

(11) (a) (b) (c) (d) (12) (a) (b) (c) (d)

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(13) (a) (b) (c) (d) (14) (a) (b) (c) (d) (15) (a) (b) (c) (d) (16) (a) (b) (c) (d)
(17) (a) (b) (c) (d) (18) (a) (b) (c) (d) (19) (a) (b) (c) (d)

One benefit of using ratio analysis when interpreting financial statements is that:
Ratios facilitate comparisons between different companies. All ratios have exact
standard values with which performance can be compared. Ratios take into account
all the specific factors affecting particular companies and industries. None of
these Planting and policy making are primarily functions of: Top management Middle
management Operating management None of these An informal organization often exists
within a business because: Not all relationships can be specifically defined. Small
organizations do not necessarily emphasize strict adherence to line authority.
Human behavior naturally crosses established authority lines. All of these In
marketing, selling and buying would be called the: Primary functions Exchange
functions Profit functions Critical functions Institutional advertising is: Aimed
only at people in institutions Run only by institutions Designed to promote a type
of product rather than a particular brand. Designed simply to show that the firm is
a good place to do business. The current ratio of a firm having Rs. 25,000 of
current assets, Rs. 30,000 of fixed assets, Rs. 5000 of current liabilities and Rs.
10,000 of fixed liabilities would be: 5:1 7:1 10:1 None of these The organizational
form that replaces individual authority at all levels with group representation is:
Line Line and staff Functional Committee
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(20) (a) (b) (c) (d)

Working Capital may be expressed as: Current assets minus current liabilities
Current and fixed assets minus current and fixed liabilities Current assets over
current liabilities Current and fixed assets over current and fixed liabilities
Business Administration Paper – 2004

(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11)

In a large corporation, the firm‟s owners are usually its top managers. False The
basic information needed to construct a flow of funds statement is found on the
income statement. True The operating break-even point is the point at which
operating profits equal revenues minus operating costs. False A sinking fund is a
poorly performing mutual fund whose net asset value is declining. False Penetration
Pricing is used when a marketer introduces a new product at a relatively high
price. False The most common channel for consumer products is manufacturer-
retailerconsumer. True In the classification of consumer products, convenience
products are usually more expensive than shopping products. False During the
maturity stage of the PLC, sales increase at faster rate than during any other
stage. False A wide span of management results in few organizational levels, and a
narrow span results in many levels. True The Line relationship involves making
decisions and acting on them. True Data is defined as “formal system of gathering,
integrating, comparing, analyzing, and dispersing information internal and external
to the enterprise in a timely, effective and efficient manner”. False A manager who
believes that people inherently dislike work probably accepts McGregor‟s Theory X.
True

(12)

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(13) (a) (b) (c) (d) (14) (a) (b) (c) (d) (15) (a) (b) (c) (d) (16) (a) (b) (c) (d)
(17) (a) (b) (c) (d) (18)

If a manufacturer gives a 30 percent discount to retailers and a 10 percent


discount to wholesalers, which type of discount is being given? Quantity Cash
Functional (also called trade discount) Seasonal Publicity differs from advertising
in as much as: It is directed at large numbers of consumers. Its message is of a
non personal nature. It is carried by the mass media. It is a non paid Form of
reaching the public. In which stage of the PLC are promotion expenses per product
item usually highest? Introduction Growth Maturity Decline Which of the following
is not a disadvantage of using a Committee? High cost in time and money Splitting
responsibility Group deliberation and judgment Compromise decisions Identify the
Organization established by our Federal government to regulate security markets:
SBP SEC NAB NFC If the credit terms are 2/10, net 30 and the amount of invoice is
Rs. 4000, how much is the discount if the invoice is paid in 20 days? (for example,
the term 2/10, net 30 allows a customer to deduct 2% of the net amount owed if the
customer pays within 10 days of the invoice date. If a customer does not pay within
the discount period of 10 days, the net purchase amount (without the discount) is
due 30 days after the invoice date.) Zero Rs. 30 Rs. 60 Rs. 120

(a) (b) (c) (d)

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(19) (a) (b) (c) (d) (20) (a) (b) (c) (d) (e)

Which of the following is not part of the promotion-mix? Public relations Product
planning Personal selling Advertising Selling activities include: Sales
presentations Demonstrations Handling objections Closing the sale None of these
Business Administration Paper – 2005

(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)

Planning initiates other functions of management. True Managements make things to


happen. False The ultimate criterion of control is the extent that activities are
complete in ways that lead to more profits. False Computer Technology helps the
management but does not replace the management. True Promotional mix is also known
as communication mix. True Marketing environment is made up of micro-environment
and macro-environment. True Promotional mix is the part of marketing mix. False
Marketing strategy consists of specific strategy for target markets, positioning,
the marketing mix and marketing expenditure levels. True A Financial manager has a
full control over its firm‟s stock price. False Liquidity ratios measure a firm‟s
ability to meet short term obligations. True The internal rate of return method is
the most widely used capital budgeting techniques. False Stock exchange facilitates
investment in real assets by providing secondary market to the financial
securities. False

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(13) (a) (b) (c) (d) (14) (a) (b) (c) (d) (15) (a) (b) (c) (d) (16) (a) (b) (c) (d)
(17) (a) (b) (c) (d) (18) (a) (b) (c) (d) (19) (a) (b) (c) (d)

The organizing function of management includes: How tasks to be grouped. Conflict


resolution among sub-ordinates. Comparison of actual results with a budget.
Definition of organization‟s goals. The key to motivating today‟s diversified work
force lies in: Creativity Goal setting Support Flexibility Control should be
placed: Where they are cost-effective On all activities Where there are problem
areas On the single most important The marketing logic by which the business unit
hopes to achieve its marketing objective is called: Business strategy Marketing
strategy Production & distribution strategy All of these Strategic planning is the
process of developing a formal strategy for: Identifying clear objectives Long run
survival & growth Continuity & Consistency All of these Who are the true owners of
Corporation? Debt holder Common stock holders Managers of the firm Board of
directors What does an efficient port folio provide? Highest return for a given
amount of risk Least risk for a given level of return Highest possible return and
least amount of risk Both ‘a’ and ‘b’

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(20) (a) (b) (c) (d)

The economic order quaintly (EOQ) increases when which of the following increases?
Sales Ordering costs Carrying costs Both „a‟ and „b‟ Business Administration Paper
– 2006

1)

The three stages of marketing practices through which a company may pass are
entrepreneurial marketing, formulate marketing and entrepreneurial marketing.
[True] The continual segmenting or fragmenting of markets impedes the new product
development process.[False] Reverse-flow channels refer to situations where one
channel level acquires a level back in the channel, such as sears owning its own
suppliers [True] Planning is concerned with defining an organization‟s goals and
objectives and how to integrate and coordinate activities. [True] Leadership and
management are two terms for the same process. [False] Effective control systems
monitor everything happening in the organization.[False] In informal planning, the
organization‟s objectives are rarely verbalized. [True] The trait approach to
leadership has identified a specific set of personality characteristics that
determine leader success.[True] A brand is an offering from a known source. [True]
The concept of compounding deals with finding the future value of a present sum.
[True] Short term creditors would be most interested in the firm‟s of leverages
ratios.[False] Working capital management includes in part the administration of
cash, marketable securities, receivables and inventories. [True]

2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12)

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(13) a. b. c. d. e. (14) a. b. c. d. e. 15) a. b. c. d. e. 16) a. b. c. d. 17) a.
b. c. d. 18) a. b. c. d.

Which of the following is NOT one of the four specific drivers that underpin the
new economy? Industry convergence Disintermediation and reintermediation Customer
delivered value Customization and customerization Digitalization and connectivity
___ lays out the target markets and viable propositions that organization will
offer based on an analysis of the best market opportunities the strategic market
plan the portfolio analysis the human resource plan the tactical marketing plan
marketing research the attractiveness of a market offering is based: on the
product, its placement, its price and its promotion on the match between customer
needs and wants and distribution and pricing of the product almost entirely on the
product being offered on product features and quality, services mix and quality,
and price appropriateness entirely on the match between perceived product and
actually product high levels of efforts are unlikely to lead to favorable job
performance unless: technology is also considered quality of the effort is also
considered team work is also considered management efforts are also considered In
order to bring about effective organizational change, changes in technology need to
be accompanied by making changes in _____: Strategies Structure People Both (b) and
(c) A capital investment is one that: has the prospect of short term benefits has
the prospect of long term benefits Is only undertaken by large corporations with
large amounts of capital applies only to investment is fixed assets

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19) a. b. c. d. 20) a. b. c. d.

If the general level of interest rates rises, the prices of already issue bonds
will: Rise Remain unchanged Fall Fluctuate If the EOQ for an item decreases, the
average level of inventory will: Decrease Increase Remain the same There is no
relationship between EOQ and inventory levels

Business Administration Paper – 2007 (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11)
(12) A decision is a choice made between two or more alternatives. (True) Frank
Gilbreth is known as father of Scientific Management. (False) The responsibility
for organizational planning rests with middle level management. (True) The
Hawthrone Experiments found that people were more concerned with preserving the
work group than with maximizing their pay. (True) Selling concept assumes that
heavy selling and promotional efforts are needed to stimulate more demand for the
product. (True) Any paid form of non-personal presentation and promotion of ideas,
goods or services by identified sponsor is known as public relation. (False) Market
Segmentation is concerned with dividing the market demographically and
geographically. (False) Joint Venturing is a form of entering foreign markets by
joining with foreign companies to produce or market a product or service. (False)
Another name of cash flow is accounting profit. (False) The Financial Manager has
full control over his firm‟s stock price. (False) Systematic risk can be
diversified away by adding more securities to a portfolio. (False) Discounting is
the process of finding present value. (True)

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(13) (a) (b) (c) (d) (e) (14) (a) (b) (c) (d) (e) (15) (a) (b) (c) (d) (16) (a) (b)
(c) (d) (17) (a) (b) (c) (d) (18) (a) (b) (c) (d) (19) (a) (b) (c) (d)

Extreme division of labour leads to result in: Motivation Boredom Decreased work
skill Non-specialization None of these Fayol defines 14 principles of management.
Which of the following is not one of those principles? Scalar chain Espirit de
corps Centralization Directedness of command None of these An example of pre-
control established by management would be: Rules Policies Budgets All of these
Firm‟s credit policy usually includes establishing: Credit standards Credit terms
Collection policy All of these Liquidity ratios are computed by using information
from: Balance Sheet Income statement Cash flow Statement Both (a) and (b)
Conservative working capital management strategies involve: Low risk, Low return
Low risk, High return High risk, High return High risk, Low return Product life
cycle has the following stages: Introduction and Maturity Growth and Maturity
Introduction, Maturity and Decline Introduction, Growth, Maturity and Decline
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(20) (a) (b) (c) (d) (e)

Which product is most likely to be purchased through routine decision-making? Car


Desk Soft Drink Shirt None of these Business Administration Paper – 2008

(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)

The last stage of Maslow Need Hierachy is Esteem. (False) An effective Manager is
one who achieves the goal with the least amount of resources. (True) Audit is a
type of controlling system. (True) Removal of undesirable elements serves as
Negative Reinforcement tool to motivate the people. (True) Marketing of services
heavily rely on advertising. (True) Advertising is paid, personal communication
through media (False) Skimming pricing is used when the customers are quality
conscious. (True) Advertising is usually at the top of Promotion Mix of every
product. (True) Profit as against Share Price Maximization is always a desirable
goal of organization. (False) For a short-term creditor, liquidity ratios are more
important than efficiency ratios. (True) Low levels of net working capital decrease
risks. (False) The present value of an annuity is inversely related to future value
of annuity. (True)

(13) (a) (b) (c) (d)

The three levels of a product are: Core, Packaging and Promotion Actual, Core and
Pricing Augmentation, Core and Actual None of these

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(14) (a) (b) (c) (d) (15) (a) (b) (c) (d) (16) (a) (b) (c) (d) (17) (a) (b) (c) (d)
(18) (a) (b) (c) (d) (19) (a) (b) (c) (d) (20) (a) (b) (c) (d)

MBO means: Management based on Organization Management based on Objectives


Management by Objectives None of these The two broad price policies are: Demand and
sales based pricing Penetration and low pricing Skimming and Demand based pricing
None of these Quick Ratio is calculated by dividing: Current Assets by Current
Liabilities Current Assets by Inventories Current Liabilities by Current Assets
None of these Decreasing inventories is a source of: Assets Funds Credit None of
these Entrepreneur is: Manager looking for profit Manager looking for employee‟s
satisfaction Manager looking for every opportunity None of these The depth of a
'Product Mix' indicates: All products offered by a company with its versions All
products offered by a company with its brands All products and service brands None
of these A person directly involved in operation and accomplishment of main
objectives of the firm is called: First-Line manager Line-Manager Staff-Manager
None of these

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Business Administration Paper – 2009 (1) (2) (3) (4) (5) (6) (7) (8) (9) a. b. c.
d. e. (10) a. b. c. d. e. (11) a. b. c. d. e. The key inputs into Discounted Cash
Flow analysis are projected future cash flows. (True) Market demand for a product
is the total volume that would be sold by a defined customer group. (False)
Operational plans apply to the entire organization and establish the organization‟s
overall goals. (False) Preferred stock has a fixed divided paid every period
forever so preferred stock is essentially a perpetuity.(True) The cost of debt is
the return that the firm‟s debtors demand on new borrowing.(True) With the Internal
Rate of Return, we try to find a single rate of return that summarizes the merits
of a project. (True) IBM is example of a manufacturer brand. (True) Modifying job
responsibilities is an example of structural change. (False) ---------- is a
statement reporting the effects of a firm‟s operating, investing and financing
activities on cash flows over an accounting period. Income statement Annual report
Cash flow statement Balance sheet None of these ---------- studied five chief
executives at work and identified ten managerial roles. Max weber Henry fayol Henry
mintzberg Fredrick taylor Michael porter A product life cycle -----------------.
Shows how a product sales or profits may rise or fall over its life Tells you how
long a product will sell for and make a profit Is divided into three stages Show
how profitable a product will None of these

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(12) a. b. c. d. (13) a. b. c. d. e. (14) a. b. c. d. e. (15) a. b. c. d. e. (16)
a. b. c. d. e. (17) a. b. c. d. e.

All of the following are fixed assets except Building Stocks Production plant
Vehicles What is the influencing environmental factor when interest rates increase
and firms find it difficult to borrow funds Political factor Social factor Economic
factor Technological factor Competitive factor Which of the following is not a
market entry strategy Licensing Indirect exporting Joint venture International
marketing None of these ------------ is information about physical working
conditions, work schedule and the organizational and social context of the job. Job
specification Job context Work activities HR policy manual None of these The
liquidity of a firm is a measure of --------------Its ability to pay bills Its
ability to respond to changes in demand How flexible it is in its production
plannning How quickly and easily a firm could relocate to another site None of
these Market share means --------------How well a firm is doing How much power a
firm has in the market How many firms are there in the market How big a market is
None of these

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(18)

-------------- refers to a management philosophy that requires employers to


continuously set and relentlessly meet ever high quality, cost , delivery and
availability goals. Performance management Performance appraisal Continuous
improvement Management by objective None of these Beta ------------. Is a measure
of firm specific risk Is a measure of market risk Is a measure of total risk All of
these None of these What is the price of a stock that is expected to pay a 1.00
divided next year if the cost of capital is 14% and the growth rate is zero 7.14
6.75 11.9 6.13 None of these

a. b. c. d. e. (19) a. b. c. d. e. (20) a. b. c. d. e.

Business Administration Paper – 2010 (1) a) b) c) d) e) (2) a) b) c) d) e) You wish


to borrow $ 8000 to be repaid in 24 monthly installments at an annual interest rate
of 8%. What is your monthly payment? $ 262.82 $ 361.82 $ 150.5 $ 325.00 none If you
invest $ 600 every six months at 8% compounded semi annually, how much would you
accumulate at the end of 10 years? $ 15,883.20 $ 16,926.82 $ 17, 866.85 $ 18,233.45
None

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(3)

A commercial bank will loan you $ 12,250 for three years to buy a car. The loan
must be repaid in 36 equal monthly payments. The annual interest rate on the loan I
s 12% of the unpaid balance. How large are the monthly payments? $425.00 $350.67
$375.09 $406.88 none What is the future value of $500 investment, with a stated
rate of 6% compounded monthly for 7 years. 700 730 760 790 none You are considering
investing in a preferred stock that has a dividend of $ 3.25 per share. The market
price of this stock is $ 48.625. What is the rate of return you would expect to
make on this perpetuity? 6.68% 6.24% 6.05% 6.28% none What is not a disadvantage of
traditional file processing system? Program-data dependence Reduce data redundancy
Limited data sharing Lengthy development time none An enterprise data model is a
(n) _______ model. numerical mathematical narrative graphical none

a) b) c) d) e) (4) a) b) c) d) e) (5)

a) b) c) d) e) (6) a) b) c) d) e) (7) a) b) c) d) e)

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(8) a) b) c) d) e) (9) a) b) c) d) e) (10) a) b) c) d) e) (11)

Which is not a component of relational database? Entity Table Attribute Hierarchy


none Data base application can be divided into 5 categories. Which is NOT a
database application category? Personal Department Enterprise Relational none A
data base that supports organization wide operations and decision making is a (n)
________ database. department enterprise work group extra-net none As small
companies begin to achieve success, they tend to adopt some of the tools used in
professionally run marketing commas. This is a sign that the firm is in the
________ stage of marketing practice. Entrepreneurial marketing Formulated
marketing Intrepreneurial marketing Effective marketing none The concept of a
_______ is used to describe a cluster of complementary products that are closely
related in the minds of the consumers but are spread across a diverse set of
industries. Metamarket Metamediary Market place Marketspace none Marketers can
increase the value of customers offering by: raising benefits and reducing cost
raising benefits by more than raising the cost lowering benefits by less than the
reduction in cost All of the above can increase the customers value
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a) b) c) d) e) (12)

a) b) c) d) e) (13) a) b) c) d)
(14) a) b) c) d) e) (15) a) b) c) d) (16) a) b) c) d) (17) a) b) c) d) e) (18) a)
b) c) d) e) (19) a) b) c) d) e)

When a firm sees its competitors as all companies that compete for the same
consumer dollars, they are concerned with the ________ level of competition. Brand
Industry Form Generic None The number of channel levels from raw material to final
product which a company will participate defines the firm's _________ scope.
Industry Geographical Vertical Competence Which of the following best describes the
organizational members who integrate and coordinate the work of others? Managers
Operatives Subordinates Customers _________ represent the lowest level of
management Team leaders First line managers Operatives Laborers none Which of the
following roles is more important for lower-level managers than for either middle
or top-level managers? Negotiator Leader Coordinator Entrepreneur none Which of the
following skills involve working well with other people? Technical Human Computer
Empirical none

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(20) a) b) c) d) e)

The phrase most associated with scientific management is ________? Management


Relations One of the best Supply and demand Quality control none

Business Administration Paper – 2011 (1) (a) (b) (c) (d) (2) (a) (b) (c) (d) (3)
(a) (b) (c) (d) (4) (a) (b) (c) (d) (5) (a) (b) (c) (d) Fredrick Winslow Taylor‟s
Principles of Scientific Management suggested the use of scientific methods to
define: The easiest way of doing a job The most complex way of doing a job The best
way of doing a job None of these The quantitative approach using quantitative
techniques in Management is called: Scientific Method Operations Research
Quantitative Approach None of these The perspective that Managers are directly
responsible for an organization‟s success is known as: Omnipotent view of
management Management orientation Autocratic management None of these Effective
Management decisions are: Emotional Based on lots of data Rational None of these
Breakeven Analysis is a useful technique for: Reducing operating costs Maximizing
sales Resource allocation None of these

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(6) (a) (b) (c) (d) (7) (a) (b) (c) (d) (8) (a) (b) (c) (d) (9) (a) (b) (c) (d)
(10) (a) (b) (c) (d) (11) (a) (b) (c) (d) (12) (a) (b) (c) (d)

Recruitment helps: Improve productivity of HR Reduce number of employees Improve


labour relations None of these Grapevine is: An office decoration plant An
information network An official drink None of these (Informal Business
Communication) Most important asset in an organization is: Money Plant and
Machinery Employees None of these Employees resist organizational change because
it: Reduces their compensation Creates uncertainty Puts more work on them None of
these Strictly observing Corporate Ethics is: Not important in commercial
organizations Against the concept of profit maximization An essential requirement
of professional business management None of these According to Herzberg‟s
Motivation - Hygiene Theory, employee‟s salary is: Hygiene Factor Motivating Factor
Employee‟s Retention Factor None of these Who has the most power in Value Chain?
Suppliers Distributors Customers None of these

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(13) (a) (b) (c) (d) (14) (a) (b) (c) (d) (15) (a) (b) (c) (d) (16) (a) (b) (c) (d)
(17) (a) (b) (c) (d) (18) (a) (b) (c) (d) (19) (a) (b) (c) (d)

Marketing is: Sales of goods and services The range of services starting and ending
with the customer Sales planning and promotion None of these Marketing Strategy is:
Activities focused to defeat competitors Activities aimed at creating value and
profitable relationship with customers Activities for maximizing sales None of
these Cost strategy means charging: Highest price for products Lowest price for
products Varying prices for products None of these Branding is: Not possible for
services Not very useful commercially Useful for building product loyalty None of
these Creation of value in a business means: Earning maximum profits Promoting
rapid growth in sales Optimizing shareholder’s return in a company None of these
Price/Earnings Ratio of a company shows relationship between its: Net profit and
Sales Gross profit and Net earnings Market price of its share and Earnings per
share None of these Free Cash Flows are: Net after tax profit Expected Revenues
minus expected costs and capital expenditures Cash in hand and in bank None of
these

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(20) (a) (b) (c) (d)

Term interest earned is: EBIT ÷ Interest on debt Net profit ÷ Debt Sales ÷ Interest
Payable None of these

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