Elementary

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I¡ John Rogers
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LLA~~II-"GE WORK -:--
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~~C~j¡~LARY i. ! LANGUAGE
[WRITING
SURVIVAL 1
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REVIEW .
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BUSINESS
ENGLlSH
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Reviewand ta be Editing Individual saunds: Introducing

•• I • extension: Countries and yaurself and
Countries and E.maHs nationalities athers
page 4 / page 54 nationalities Cannected speeeh:
Linking wards together listening
Stress and intonation: practice
stressed syllables •

Wark and lelsure Present simple spelling IndivIdual sounds: Questions and
aetivities f¡f and lall answers
Adverbs and Capitalletters Third persan .5
Days, manths, expressions of Connected speech: Listening
page 8/page 56
dates frequeney Forms Linklng words together practice

Reviewand E.maHs
extension:
Prepositions

Problems at Present simple: spelling Individual sounds: What's the

work negatives and The letter a problem?
questions Punctuation Connected speech:
page 12 /page 58 taa/enaugh/very Do you? listening
Have; some and Linkers: and/but Stress and Intonation: practice
any Letters Stressing important
words

Travel canlcan't Editing Individual sounds: Using stress

.. The letter o to correet
Callaeatians there ¡slthere Hotel baakings Connected speeeh: information
page 16/page 60 are con/can't
Reviewand Stress and intonation: Listening
extension: Extension: there Palite requests practice
Prepositions and it

Reviewand Cauntable and Editing Individual sounds: Eating out

extension: Eating uncountable f¡f and li:1 •
out nouns Messages Conneeted speeeh: listening
much,many Weak farms: far, sorne, practice
page 20/ page 62
Reviewand a lat af E.maHs af
extension: Stress and intonation:
Callaeatians Word stress

Reviewand Past simple Editing Individual sounds: Sales talk

extension: Matching sounds
Buying and Letters Forms of to be listening
selling Stress and intonation: practice
page 24 /page 64
Regular past forms
Extension:

1-
Collocations

:~. ' .. ,. .., "'.

2
 [ LAN~ut~E WO~K ___ ' _. .:J I TALK
,-".,
Í1US'NESS:,trf~i;!"';%",,.v~<"
,.••• .lIii: - - '," - "'),'~->"".-:'- ••',lt~io"

VOCABULARY LANGUAGE .. 1 .WRITIN'G 'SOUND.WORK,' , .SURVIVAL

' "1
REVIEW i
BUS"NESS
I
.. 1
----~----'
!
___ ' -- _____ .6I
-~-- ~--- --'",--~
ENGÜSH
------~-

UNIT7 Adjeetives to Pas1simple: linkers: Groups of consonants Management

PEOPLE describe people negatives and beeause/but/sa Connected speeeh: issues
" questions Linking words logether
page 28 /page 66 Prepositions Editing Stress and intonation: Listening
Question forms Wh- questions practice

UNIT 8 Advertising and Comparatives E.mails Individualsounds: Meelings

ADVERTISING markets and superlalives The sehwa sound: lal
Connected speeeh: Listening
page n/page 68 Extension: Comparative forms practice
muehla lat, Stress and intonation:
a littlela bit Word stress

UNIT9 Companies Presenl Editing Silent letiers Taiks and

COMPANIES continuous Connected speeeh: presentations
Company are. aren't, isn't
page 36 /page 70 Present simple Iiteralure Listening
or present practice
continuous?

UNIT 10 Internal Future forms Word arder Individualsounds: Making

COMMUNICATION cornmunication Ivl and Iwl arrangements
E.mails Connected speeeh:
page 40/ page 72 Preposítions Future forms Ustening
Stress and inlonalion: practice
Using stress to correct
information

UNIT 11 Company shauldl Unkers: Groups of consonants (onversations

CULTURES cultures shouldn't andl beeausel Connected speeeh:
butl so shauld and shauldn't Listening
page 44 /page 74 eouldlwould Stress and intonation: practiee
Topie sentences Schwa in unstressed
syllables
Sounding polite

UNIT 12 Skiils and Presenl perfeet Word order -ed endings A job interview
JOBS abilities Individual sounds:
Past simple or Job applieations 101 and 10:1 Listening
page 48/page 76 Prepositions presenl perfeet? (onnected speech: practice
Contractions

SHADDWING: ANSWER KEY: AUDIO SCRIPTS: •

page 53 page 78 p~e$ , .
, '

3
 Introductions
."';;WOCABULARY m Write the letters in the correct order to make the names of countries .
°1 Cainh ..q~.i.".Cl.......... 4 Planod .
2 Risasu 5 Gyranem .

3 Sendew 6 Aganirten .

D Write the missing letters to make nationalities.

1 Fadilah is O m." ni.. 4 Ms Isabei Caceres is S ni _ h.
2 Mr Nakamura is J _ p _ n ' 5 Andrew Harrison is E__ l __ h.

3 Christophe Boulan is F__ n_h. 6 Vassiliki is G e.

11 Use the clues to complete the crossword puzzle.

Across
1 Philip Clarke is the CEO ofTesco, the largest..l3.6t.i.~h supermarket chain. (7)
6 Ingvar Kamprad, founder of Ikea, is from (6)
8 companies like Microsoft and GE are among the world's most
respected companies. (2)
9 Toyota and Nissan are lwo carmakers from (5)
11 Lee Kun.hee is Chairman of Samsung, the famous............ . technology
company. (6)
Down
1 Natura, Pelrobras and Weg are three companies from (6)
2 Lakshmi Millal is from He is Chief Executive of Arcelor Millal, lhe
world's biggest steelmaker. (5)
3 Nestlé is one ofthe most famous companies. (5)
4 Nokia, a company, makes high-quality mobile phones. (7)
5 BMW, Porsche and Volkswagen are three carmakers from (7)
7 lean-Paul Agon, L'Oréal's Chief Executive, is from (6)
10 British Airways, Virgin Atlantic and easyJet are airlines from lhe (2)

'B R '1 T 1 35 H
4
F

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10

" E
4
 UNIT 1 •• INTRODUCTIONS

-
"YO_CABULARY + m Here are six adjectives. Write the names of the corresponding countries.
1 Danish _nE?/).":l"rk.... 4 Czeeh
2 Duteh 5 Turkish
3 Pakistani 6 Senegalese

D Here are six countries. Write the corresponding adjectives.

1 Norway .N"r~~9.j.t;¡.'1. 4 Taiwan .
2 Portugal..................... 5 Slovakia .
3 Swltzerland 6 Thailand

11 Complete the groups below with the names of countries from the box and
their corresponding nationality adjectives.
I Bahrain Chile Iran Iraq Finland Seotland Sudan Vietnam

Group 1 Group 2
Adjeetives ending in -on Adjectives ending in -;sh
Country Nationality Country Nationality
Brazil Brazilian Poland Polish
Germany German Spain Spanish

Group 3 Group4
Adjeetives ending in -ese Adjeetives ending in -;
Country Nationality Country Nationality
Japan Japanese Kuwait Kuwaiti
China Chinese Oman Omani

m Complete the sentences with words from the box. In sorne places both the
ful! form and the contracted form are possible.
1 am 'm are 're is 's I

1 Luden and Marie-C1aire .. Pt~ our agents in Bordeaux.

2 Mrs Turner " o ••••••• a programmer in Leeds.
3 My boss and 1 ••••••••••••...••••• from Frankfurt.
4 Where your new assistant from?
5 Excuse me, _ , o •••• you the new technician?
6 l Swiss, but my eompany Italian.
7 Dorota and Cezariusz Polish. Their offiee in Poznan.

5
UNIT 1 •• INTRODUCTIONS

Rewrite the sentences with the correct formes) of the verb to be in the
correct placees).
1 His English very good . 4 My offiee in Paris, bul I not Freneh.

.t.I¡~~'\91j ~h. 9~~.4'"

ií.'!~q.. ... . . . .... . . ..... . . ...... .. .

2 Where they from? 5 Mrs Lopez a lawyer.

3 What her na me? 6 Alex anu .'JO from Italy.

............................................

Write the words in the correct order to make questions. You need one word
from the box for each question.
I am are is I

1 your Ilngrid 1 name I? 4 Marketing 1 in 1 you and Tom 1?

.ky.~yr 1)!'."J.e.II)9xi~?....
2 Spain 1 Isabel and Luis 1 from I? 5 I1 tomorrow 1 in 1 room 161 ?

3 a 1 you 1 programmer 1 ?

m Match the sentence halves.

1 I'm in Sales, a) but she isn't an aeeountan!.

2 She's in Aeeounts, b) so we aren't free.

3 My assistant and I are in a meeting e) so you aren't late.

all day d) but you are very near the

4 You aren't in the city centre, conferenee hall.

5 It's only 9.50 e) but I'm not a sales representative.

D Write short answers to the questions.

1 15 Ákos from Turkey?
.f'J()}.h.e ..iJn't He's from Hungary.

2 Are you in Produetion too, Maria?

.......................... I'm the assistant production manager.
3 Am I in room 243 tomorrow?
.......................... You're in room 112.
4 Am I late for the meeting? •
.. But just by five minutes so don't worry.
5 15 Linda English, too?
.................... She's from Australia.
6 15 the new sales assistant French?
......................... He's from Lyons.
7 Are you from Switzerland, Brigitte?
......................... I'm from Belgium.
8 Are you and Lueille in Marketing?
............. _ We're both in Finance.

6
 -----------
UNIT 1 •• INTRODUCTIONS

a Rewrite the sentences with the words from the box in the correct places.
litare do from is ex3) I
1 Is your wife manager? 5 How you do? I'm Ana Kostic, from RTVS.
hyp.<!.r ..l:"if".'l. m<:l. '1'!9'?~?
2 She married with two ehildren. 6 The sales manager very busy today.

3 Lueas and Mirjana interested in travel. 7 My best friend is Brazilian. He Is

Porto Seguro.
4 Wizz Air a-Hungarian eompany?

.11 Put apostrophes (') where necessary.

1 Her name J s Paola.
2 Akemis from Japan.
3 Her companys in Osaka.
4 Whats your job?
5 Its very modem, but it isnl very large.
6 'Are you and your eolleague from Poland?' - 'No, we arenl. Were from Ukraine:

11 Rewrite the sentences with capitalletters where necessary.

1 nikola is from eroalia. 4 paul is married with two ehildren.
Ni.k,,,I'! ¡~fr.,,!"? c.: rp.a.t.ia.,... . .
2 mrs kimura is japanese. 5 lhis is george ellis, from marketing.

3 is nokia danish? 6 mr brown's new boss is from london, nntario.

E-mails m You are at an international trade fair in another country. You write an e-mail
about the fair to a colleague in your office. Complete the e-mail with items
from the box.

a sales manager business is company sells

-,
do business i5 a g,eat Elt, is from Aitheim

To: RTodorovie@easynel.eo.uk
From: Max.Lang@lyeos.eom
Subject: Cyberfair

Hii
The Cyberfair is very exciting, and Frankfurti.~. 'l. 9 r.,,'!!. c;¡:ty.'. There are
interesling people from all over lhe world here al the fair. Andreas Wallner .

......... o.. 2 in Austria. He's ,. '"

'His .' fumiture for hi-leeh offiees and he says .'
good at the momenl. I think Mr Wallner is a very good business conlael. i'm sure

we can 6 with him.

Bye for now,

Max

7
 Worl< and leisure

.,,;."'";'
VOCABU LARY a ,Complete the sentences .
1 Tom says friendly eolleagues are more importantthan ah i9. 1:. s ~ 1~!:X-.
2 lean start work at 7.30, 8.30 or 9.30. I'm really glad lean work f h --- -'
3 Her job has a lot of t 0 . She goes to a different eountry

every month!
4 When Itravel on business, the eompany pays for my meals and my hotels. It's so easy
whenyouhaveane a .
5 My eompany has a gym, a swimming pool and many other s f ---------.
6 AII our sales representatives use e • e to visit customers in other cities.

7 I drive to work so I'm glad my eompany has free p f --- ----- -'
8 For me, j __ s is whatl need mos!. I have three ehildren so I don't want

to be out of work.

Write the missing letters to make names of days. months or seasons.

1 T h ~!:i.4~X-
2 h
3 _
4 __ b _
5 d __
6 _

11 Complete the sentences with

1 Qur departmental
oto in or an.
meeting is .. R.t:I.... Friday afternoon.

2 I don'tlike meetings the morning.

3 The first interview is 17th Deeember.
4 The seeond interview is january.
5 When he travels all day, he ean't sleep nigh!.
6 She usually visits our head offiee the autumn.
7 They never work the weekend.
8 Are you free Wednesday?
9 Susan sometimes works Saturdays.
10 Do you often go out.. the evening?
11 He starts his first meeting 8.30,.

m Write ~ to show the place of the missing word in each sentence. Write the
word on the line.
1 Some of my eolleagues love listening ~ hard roek. .. to .
2 My boss and I don't like watehing football N.
3 My eolleagues and I often go to cinema on Saturdays.
4 I quite like reading, but I hate to the radio.
5 Our new secretary sometimes tennis at the weekend.
6 How often do you go abroad holiday?

8
 UNIT2 •• WORKAND LEISURE

,
-VOCABULARY + D Complete the time phrases in the sentences with at or in. Write l2lif no word
is missing.
1 Can I see you .. ¡P.. nextTuesday?
2 They'lI deliverthe goods the end ofthe month.
3 We need to have a meeting this aflemoon.
4 The office doses 6.00 p.m.
5 There's a staff party every December.
6 Our visitors arrive three hours' time.
7 She wo'rked very hard Iast winter.
B Hurry up! The bank doses ten minutes.
9 He travelled to China 1999.
10 I'm sorry. Mrs Moor's in a meeting the momen!.

•
What's the rule?
Study the sentences aboye and complete the rule.
We do not use at, in or on before next, , or .
in a time phrase.

D In each box, match the words that go together to find more things to do in
your free time. Use a good dictionary to help you.

1 stay in al to concerts
2 play bl a novel
3 read el a party
4 go dI with your family
5 have el computer games

6 listen al jogging
7 go for bl ovos
8 go el a walk
9 work in dI to music on my IPod
10 watch el the garden

,
,. .
LANGUAGE
REVIEW
El Complete the information about Kati Varga with the correct form of verbs
from the box.
Present I arrive check enjoy get go have have like spend work
simple

Kati Varga's working day AtB.30 she starts her first meeting. She .
a lot of meetings in the moming with customers
Kati Varga is the director of Commerzbank, a large
and also with other important bankers. '1 keep the
bank in Budapes!. She ..9.e.t~ 1 up at about 5.30
aflemoons free for staff meetings,' she says.
and usually goes jogging In the park. Then she
..................... ' a shower and prepares breakfast for Two or three nights a week Ms Varga .'
herself and her family. 'We all .' to have late atthe office. She gets home late and oflen goes
breakfast together,' she says, 'and that's great: to bed afler midnigh!.

She ' to work by metro. She She travels a lot and ' about 50 days
•••••••••••••••••.••• 5 at her office between 7.45 and B abroad every year. In her free time, she likes hiking
o'dock. Then she works at her desk for half an hour. and playing tennis. 'And when the weather is nice,
'1 always ' my e.mail firstlhing every my family and I really 10 sailing,'
morning,' she says. she says.

\ 9
UNIT 2 •• WORK ANO LEISURE

Adverbs and m Rewrite the sentences with the words in brackets in the correct place.
expressions 1 Tina has lunch in lhe company cafeleria. (never)

of frequency Ti.1")~. f) ~.v.e.r h.Gl-Í.).Y. '1."h .i.'1. .th.e .." 9. m'p'.a.I")y.." ~f~t'?xi
.a..
2 lameel goes lo conferences abroad. (somelimes)

3 Rick isn't very busy on Mondays. (usually)

....................................................................................

4 We are al home in lhe evening. (never)

...................................................................................

5 Do you go lo work by lrain? (always)

....................................................................................

6 James does nol lravel on business. (often)

.....................................................................................

7 I slay al home al lhe weekend. (usually)

.....................................................................................

8 Why are some people lale for work? (always)

...................................................................................

B Write the words in the corred order to make sentences.

1 1/ have / wilh / lunch / often / colleagues.
J. 9.ft~n.h. ~y~.1,-,.'1."1,. iN. iJ/:!..,,9.11'?Q9-y.~$.'.
2 How / Sedef / often / does / visil / clienls?
3 Darius / a / lwice / lale / works / week.
4 In / evening, / walch / lhe / we / usually / TV.
5 They / al/are / home / on / never / Salurdays.
6 She / a lot of / ca 115 / every / makes / lelephone / day.

El Complete the verbs.

1 Lucygo~$. lo work by bus.
2 She arri.. .. al work al 8.45 a.m.
3 She slar. ... work al 9 o'clock.
4 In lhe morning, she discu .... new plans wilh her colleagues.
5 She often h.... Iunch in lhe slaff cafeleria.
6 She enj.... her job a 101.
7 In lhe evening, she slu .... for her MBA.
•
Capitalletters m Rewrite the sentences with capitalletters where necessary.
1 vera works li1l5.30 on lhursdays.
V~ra¡;'o.rh ti.IJ5J() PI") Ihyr$.4e.y.$..
2 she goes lo lhe uk every year in marcho

3 paul somelimes reads the financial times.

4 lhey live in amslerdam, bul lhey aren'l dulch.

5 their office is in oxford street.

10
._-~_ .. ~~~~~~~~-
 UNIT 2 •• WORK ANO LEISURE

6 as you know, i work for the europea n commission.

7 the polish representatives arrive at heathrow at 7.30 a.m.

8 louise and bill are from the united states.

9 how olten do you wateh the bbe?

Forms DI Read the text and complete the formo

Helio! My name's Raoul Gautier

First na me:
and I'm the PR* Manager with
the Banque de \'Oues!. It's a new
Surname:
job for me and lllke it very mueh. Age:

My address is 47, Avenue Arlstide Marital status: Single/Married

Briand, Toulouse and my phone Oeeupation:

number is +33 555 78 43 OO. Address:
I'm 24 years old - the same age
as my partner, Sarah. We're Telephone
gettlng married next year!
number:

*PR is short for Publie Relations.

E-mails I!I Raoul Gautier is the new PR Manager with the Banque de l'Ouest in
Toulouse. Number the sentences of his e-mail to the staff in the correct
order.

From: RGautie r@banqueouest.fr

To: staff@banqueouest.fr
Subject: New PR Manager

Dear AII,

a) I also have to give them information about our work. O

b) This is just to introduce myself. [I]
e) Ilook forward to meeting you all at our staff meeting on Friday. O
d) My mal n responsibility is to eommunieate with the publie

and the media. O

e) My na me is Raou! Gautier and I am the new PR Manager. O
With best wishes,
Raoul Gautier

11
 Problems
El Complete the sentences.
1 Let'stake a taxi. We don't want to be I.f!:t ~ for the meeting.
2 The doeuments aren't in the envelope. They're m .
3 It's a new eomputer, but it e two or three times a week.
4 Don't sit on that ehair! It's b _
5 Oh no! The photocopier is not w .

IJ Match the sentences (1-7) with the sentences (a-gl.

1 I think Alpha Tours is too expensive.
2 It's too far to walk.
3 The o!fiee is really too small.
4 The interviewer talks too fas!.
5 There isn't enough information in
this repor!.
6 They say the Royal Hotel isn't
good enough.
7 This maehine'stoo slow.
a) We need more detaiL .
C b) Please book my f1ightwith a
different eompany.
e) It takes three minutes to make
ten copies.
d) Le!'stake a taxi.
e). I!'s di!fieult to understand her.
f) There isn't enough spaee for all the stafl.
g) They want to stay at the Astoria.

D Correct the sentences that are wrong.

1 lean aflord to buy the LI200 printer, but it's l6t> expensive. very
2 This mobile phone is too big to fit in my poekel.
3 I!'s too late to telephone. They e10seat 5.30.
4 My boss is great and my eolleagues are too niee.
5 I ean't do it enough fasl. I need some help.
6 Cometo our eountry! The food is delicious and the people are too friendiy.

m Match the adjectives with their opposites.

1 stressful 6 e!fieient f) interesting
2 """'''''"'l'J
relaxing b) eheap 7 dirty g) ine!ficient
3 noisy e) positive 8 boring' h) eonfusing
4 negative d) pleasant 9 c1ear .... i) easy
5 expensive e) quiet 10 di!fieult j) e1ean

11 -
Choose the best word (a, b or cl to complete each sentence.
1 You always say business is not very good. Comeon, try to be a bit more .I'.o5.itiv.'?..
G) positivV b) negative e) boring
2 I don't like my new o!fiee ehair. I!'s noL enough.
a) narrow b) rude e) wide
3 Yasminaalways does a lot of work and she works so fast! She'svery .
isn't she?
a) modern b) positive e) e!fieient

12
 UNIT3 •• PROBLEMS

4 The trade show was really exciting, but the speech at the beginning was
quite .....
a) boring b) cheap e) interesting
5 leff doesn't like his new job, He says i!'s stressful and paid.
a) well b) badly e) rude
6 Tickets forthe concert are too.... , Le!'s take our visitors to a
restaurant instead.
a) easy b) expensive e) difficuit
7 Can you help, piease?These instructions are very .
a) unpleasant b) e1ear e) confusing

i:i!f;,' ,LANGÍJAGE Write the opposite of these sentences.

~i:~;,',
REVI EW
1 They report to the director. T.h~y.q".r¡.}t.r.~ppr.t.t~.t.h~.~i.r~~t,,!
..
Present 2 She doesn't start very early, .~h.(uta. rt>.Y~rx..e.a..dy, .
simple: 3 She finishes work late, .
negatives and 4 We don't afien work at the weekend. .. .
questions 5 They sell office equipmen!. .
6 I make a lot of phone calls. .. .
7 He doesn't write reports, .

D 5tudy the information in the table. Then complete the sentences.

Kate and Ross Jim
1 Do you afien travel abread? X .1
2 Do you get lots of e-malls? .1 X
3 Do you have regular breaks? X .1
4 Do you attend a lot of meetings? .1 X
5 Do you often entertain foreign visitors? X .1
6 Do you read The Financia! Times? .1 X

1 Kate and Ross .d.~'1'toft~'1.t.r..a.v.~I.a.~!""d

...
2 ]im e-malls.
3 ]im breaks.
4 Kate and Ross meetings.
5 Kate and Ross. o ••• o ••••••••• o •••••••••••••••••••••• visitors.
6 ]im The Financia! Times.

D 5tudy the information in exercise B again. Then complete the sentences. as

in the example.
Kate and Ross don't afien trave! abread, but jim does,
NOT ('Ka te and Ross don't afien trave! abraad, but jim afien travels abraad.)
1 Kate and Ross lots of e-malls, bu!.. .
2 Kate and Ross...... .. regular breaks, bu!.. .
3 ]im a lot ofmeetings, bul. , .
4 Jim afien visitors, bu!... .. .
5 The Financial Times, bul................. doesn'!.

13
UNIT 3 •• PROBLEMS

Have;some III Complete the sentences with a. sorne or any.

and any 1 We've .>.o.!':'.e:. problems with cash ftow this month.
2 Joe's ofOce has air conditioning, but it doesn'! have... . windows.
3 The invoice is incorrecto Please send us new one.
4 My new ofOce doesn't have very nice view.
5 Do you have meetings on Tuesday?
6 We don't have information aboutthe missing documents.
7 Does he have ' problems with the new boss?
8 Piease give us .......•...... detalls.
9 They don't have Korean customers.
10 Ms Torres has meetings on Friday, but she's free on Monday.

El Write the full forms.

1 We'd like lo inform you that there's a problem with the printer.
\1.e:.IN". \-! !~.Iil:<e:t<?;"form y<?.'!. th.~tth.e: r.E'.. iJ. <>p.t"He",!. !N.ith..

Tip th.e PÚl)t~t..

When you write 2 Their company's having a problem with their cash ftow.

a business ....................................................................................................
letter or a 3 Qur order's delayed.

report, always ...................................................................................................

use the 4 It doesn'l work properly.

full forms. . .
5 It's very efOcient.
.....................................................................................................
6 She doesn't have an assistant.
....................................................................................................

Punctuation IJ Separate the words and punctuate the sentences. Use capitalletters
where necessary.
1 healwayssendshisreportsonlime
.H~. ".I."""y~. í.e:.I).~í.h ií. r~f'"rt:~.".l). ti !':'E'.'.
2 th eypayalotofre ntforasmallofficei nthecitycentre
3 whendoesthemeetingfinish
4 bi lIhasa largeofOce,buthedoesnothaveacompanycar
5 howmanypeopledotheyemploy
•
Linkers: D Match the sentence halves. Then link them with and or but.
and/but 1 He is a good team player a) il is very heavy.
2 She is always on time b) it is very easy lo understand.
3 The new machine is small e) she is very efOcient.
4 The repor! is very long d) it is in the city centre.
5 There are a lot of changes e) he does not go to meetings.
6 Qur ofOce is small f) staff are worried about their jobs .

.1 ..H.e:;í." ..90,,~ :t",,!':'..r..I.a.y.e:r,~.\'.t.h.e~o.~>.. '\0.:1:".9.0.t<?."'! ~~:t;'19>".

14
 UNIT3 •• PROBLEMS

Letters m Complete the letter with words from the box.

damaged inform missing Oeleber problem send

SIMONS SECURITY SERVICES

Manar Road, Holdenby, Northampton, NN8 9TJ

David Ashby,
Crawley Eleelronies.
27 Old London Road,
Benson.
Oxon. OXlO 3RL

Dear Mr Ashby
Subjeel: Our arder Ref. PJ/66

Wewould like lo .'you lhal we have a ' wilh lhe

prinler you delivered lhis morning.
The box is 4 and lhere is a pieee 5. (Ref. no. ASD32/S).

In addilion, lhere is no inslruelion manual.

Could you please ., ' us lhe missing parl and lhe manuai as soon
as possible.

We look forward lo hearing from you.

Yours sineerely
Jane Warren

'j"ñ {vtro"
Produel Manager

Nole
The box is domoged. There is a pieee missing. There is no instruetion manual.
Noliee how you can link lhis ¡nformalion.
The box is damaged and there is a pieee missing./n additian, there is no
instruction manual.

D Make sentences using the linkers in the same way.

1 The offiee is small. The offiee is erowded.The air eondilioning does nol work.

2 The sereen is small. The pielure is nol very good. There is no remole eonlrol.

3 The pholoeopier does nol work. There is only one phone line. The reeeplionisl is
never on time.

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