Kenth Arvin Barroquillo BSBA 102-B

ASSIGNMENTS ON STATISTICAL PROCESS CONTROL

1. A process filling small bottles with baby formula has a target of 3 ounces ± 0.150 ounce.
Two hundred bottles from the process were sampled. The results showed the average
amount of formula placed in the bottles to be 3.042 ounces. The standard deviation of
the amount was 0.034 ounce. Determine the value of 𝐶_𝑝𝑘. Roughly what proportion of
bottles meet the specifications?

Given:

𝑋̅ = 3.042 ounces
𝜎 = 0.034 ounce

Solution:
Upper specification limit = 3.042 + 0.150 +3.192 inches.
Lower specification limit = 3.042 – 0.150 = 2.892 inches.

𝐶𝑝𝑘 = Minimum of

Note: Since the 𝐶𝑝𝑘 is equal to 1.47, we can conclude that the process variation is
centered and the process is capable of producing fewer than 2,700 defects per million.
 2. Houston North Hospital is trying to improve its image by providing a positive experience
for its patients and their relatives. Part of the “image” program involves providing tasty,
inviting patient meals that are also healthful. A questionnaire accompanies each meal
served, asking the patient, among other things, whether s/h is satisfied or unsatisfied
with the meal. A 100 patient sample of the survey results over the past seven (7) days
yield the following data:
No. of Unsatisfied Sample Size
Day Patients
1 24 100
2 22 100
3 8 100
4 15 100
5 10 100
6 26 100
7 17 100

Solution:

Since the standard deviation is 99.73%, z=3,

𝑼𝑪𝑳𝒑 = 𝑝̅ + 𝓏𝜎𝜌 = .17 + 3 (.04) = 0.29

𝑳𝑪𝑳𝒑 = 𝑝̅ - 𝓏𝜎𝜌 = .17 - 3 (.04) = 0.05

 3. A process that is considered to be I control measures an ingredient in ounces. Below are
the last 10 samples (each of size 𝓃 = 50 taken. The population process standard
deviation, 𝜎, is 1.36.

SAMPLE

1 2 3 4 5 6 7 8 9 10
10 9 13 10 12 10 10 13 8 10
9 9 9 10 10 10 11 10 8 12
10 11 10 11 9 8 10 8 12 9
9 11 10 10 11 12 8 10 12 8
12 10 9 10 10 9 9 8 9 12
10 9.8 10.2 10.2 10.4 9.8 9.6 9.8 9.8 10.2

Solution:

𝑼𝑪𝑳̅𝒙 = 𝑥̿ + 𝑧𝜎𝒙̅ = 99.98 + 3(0.61) = 9.98 + 1.83 = 11.81

𝐿𝐶𝐿𝑥̅ = 𝑥̿ - 𝑧𝜎𝑥̅ = 99.98 – 3(0.61) = 9.98 – 1.83 = 8.15

Note: Since no recent sample average fell outside the upper and lower control limits of 12 and
8, we can conclude that the process is in control.