Using Form No.1.

4, convert the Training Gaps into a Training Needs/

Requirements. Refer to the CBC in identifying the Module Title or Unit of
Competency of the training needs identified.

Form No. 1.4: Training Needs (Sample)

Training Needs (Learning Module Title/Module of

Outcomes) Instruction

1.1 Obtain and convey workplace 1. PARTICIPATE IN WORKPLACE

information COMMUNICATION
1.2 Participate in workplace meetings
and discussions
1.3 Complete relevant work related
documents
2.1 Describe team role and scope 2. WORK IN A TEAM
2.2 Identify own role and responsibility ENVIRONMENT
within team
2.3 Work as a team member
3.1 Integrate personal objectives with 3. PRACTICE CAREER
organizational goals PROFESSIONALISM
3.2 Set and meet work priorities
3.3 Maintain professional growth and
development
4.1 Identify hazards and risks 4. PRACTICE OCCUPATIONAL
4.2 Evaluate hazards and risks HEALTH AND SAFETY
PROCEDURES
4.3 Control hazards and risks
4.4 Maintain OHS awareness

Training Needs (Learning Module Title/Module of

Outcomes) Instruction
1.1 Provide information to the work 1. IMPLEMENT AND MONITOR
group about the organization's infection INFECTION- CONTROL
control policies and procedures POLICIES AND PROCEDURES
1.2 Integrate the organization's infection
control policy and procedure into work
practices
1.3 Monitor infection control performance
and implement improvements in
practices
2.1 Plan responses 2. RESPOND EFFECTIVELY TO
DIFFICULTY/CHALLENGING
2.2 Apply response
BEHAVIOR
2.3 Report and review incidents
3.1 Assess the situation 3. APPLY BASIC FIRST AID
3.2 Apply basic first aid techniques
3.3 Communicate details of the incident
4.1 Communicate appropriately with 4. MAINTAIN HIGH STANDARDS
patients/clients OF PATIENT/CLIENT SERVICES
4.2 Establish and maintain good
interpersonal relationship with
patient/clients
4.3 Act in a respectful manner at all
times
4.4 Evaluate own work to maintain a
high standard of patient/client service

Training Needs (Learning Module Title/Module of

Outcomes) Instruction
1.1 Assess/Interview client 1. PLAN THE HILOT WELLNESS
1.2 Determine the hilot wellness program PROGRAM OF CLIENT/S

1.3 Confirm hilot wellness program

2.1 Schedule clients 2.PROVIDE PRE-SERVICE TO
2.2 Receive clients CLIENTS

2.3 Identify clients’ special customer

service needs/requirements
2.4 Deliver hilot wellness service to
clients
2.5 Respond to clients complaints
3.1Prepare sequentially work area and 3. APPLY HILOT WELLNESS
environment in accordance with hilot MASSAGE TECHNIQUES,
wellness massage techniques
3.2 Prepare self assessment for hilot
wellness session
3.3 Prepare client for hilot wellness
massage techniques
3.4 Perform hilot wellness massage
techniques in accordance with client
needs, relevant laws and workplace
policies and procedures
4.1 Identify products and services 4. PROVIDE POST-ADVICE AND
4.2 Explain products and services POST-SERVICES TO CLIENTS
knowledge
4.3 Recommend specialized products and
services
4.4 Perform aftercare service
4.5 Administer service