Identifying Training Gaps

From the accomplished Self-Assessment Check (Form 1.1) and the

evidences of current competencies (Form 1.2), the Trainer will be able to
identify what the training needs of the prospective trainee are.

Form 1.3 Summary of Current Competencies Versus Required

Competencies (Sample)

Required Units of Current Training

Competency/Learning Competencies Gaps/Requirements
Outcomes based on CBC
1. PARTICIPATE IN WORKPLACE COMMUNICATION
1.1 Obtain and 1.1 Obtain and
convey workplace convey workplace
information information
1.2 Participate in 1.2 Participate in
workplace meetings workplace meetings
and discussions and discussions
1.3 Complete 1.3 Complete relevant
relevant work related work related
documents documents
2. WORK IN A TEAM ENVIRONMENT
2.1 Describe team 2.1 Describe team
role and scope role and scope
2.2 Identify own role 2.2 Identify own role
and responsibility and responsibility
within team within team
2.3 Work as a team 2.3 Work as a team
member member
3. PRACTICE CAREER PROFESSIONALISM
3.1 Integrate 3.1 Integrate
personal objectives personal objectives
with organizational with organizational
goals goals
3.2 Set and meet 3.2 Set and meet work
 work priorities priorities
3.3 Maintain 3.3 Maintain
professional growth professional growth
and development and development
4. PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES
4.1 Identify hazards 4.1 Identify hazards
and risks and risks
4.2 Evaluate 4.2 Evaluate hazards
hazards and risks and risks
4.3 Control hazards 4.3 Control hazards
and risks and risks
4.4 Maintain OHS 4.4 Maintain OHS
awareness awareness
1. IMPLEMENT AND MONITOR INFECTION- CONTROL
POLICIES AND PROCEDURES
1.1 Provide 1.1 Provide
information to the information to the
work group about the work group about the
organization's organization's
infection control infection control
policies and policies and
procedures procedures
1.2 Integrate the 1.2 Integrate the
organization's organization's
infection control infection control
policy and procedure policy and procedure
into work practices into work practices
1.3 Monitor infection 1.3 Monitor infection
control performance control performance
and implement and implement
improvements in improvements in
practices practices
2. RESPOND EFFECTIVELY TO DIFFICULTY/CHALLENGING
BEHAVIOR
2.1 Plan responses 2.1 Plan responses
2.2 Apply response 2.2 Apply response
 2.3 Report and 2.3 Report and review
review incidents incidents
3. APPLY BASIC FIRST AID
3.1 Assess the 3.1 Assess the
situation situation
3.2 Apply basic first 3.2 Apply basic first
aid techniques aid techniques
3.3 Communicate 3.3 Communicate
details of the incident details of the incident
4. MAINTAIN HIGH STANDARDS OF PATIENT/CLIENT SERVICES
4.1 Communicate 4.1 Communicate
appropriately with appropriately with
patients/clients patients/clients
4.2 Establish and 4.2 Establish and
maintain good maintain good
interpersonal interpersonal
relationship with relationship with
patient/clients patient/clients
4.3 Act in a 4.3 Act in a
respectful manner at respectful manner at
all times all times
4.4 Evaluate own 4.4 Evaluate own work
work to maintain a to maintain a high
high standard of standard of
patient/client service patient/client service
1. PLAN THE HILOT WELLNESS PROGRAM OF CLIENT/S
1.1Assess/Interview 1.1Assess/Interview
client client
1.2 Determine the 1.2 Determine the hilot
hilot wellness wellness program
program
1.3 Confirm hilot 1.3 Confirm hilot
wellness program wellness program
2.PROVIDE PRE-SERVICE TO CLIENTS
2.1 Schedule clients 2.1 Schedule clients
2.2 Receive clients 2.2 Receive clients
 2.3 Identify clients’ 2.3 Identify clients’
special customer special customer
service service
needs/requirements needs/requirements
2.4 Deliver hilot 2.4 Deliver hilot
wellness service to wellness service to
clients clients
2.5 Respond to 2.5 Respond to clients
clients complaints complaints
3. APPLY HILOT WELLNESS MASSAGE TECHNIQUES,
3.1Prepare 3.1Prepare sequentially
sequentially work work area and
area and environment in
environment in accordance with hilot
accordance with hilot wellness massage
wellness massage techniques
techniques
3.2 Prepare self 3.2 Prepare self
assessment for hilot assessment for hilot
wellness session wellness session
3.3 Prepare client for 3.3 Prepare client for
hilot wellness hilot wellness massage
massage techniques techniques
3.4 Perform hilot 3.4 Perform hilot
wellness massage wellness massage
techniques in techniques in
accordance with accordance with client
client needs, relevant needs, relevant laws
laws and workplace and workplace policies
policies and and procedures
procedures
4. PROVIDE POST-ADVICE AND POST-SERVICES TO CLIENTS
4.1 Identify products 4.1 Identify products
and services and services
4.2 Explain products 4.2 Explain products
and services and services knowledge
knowledge
4.3 Recommend 4.3 Recommend
specialized products specialized products
and services and services
4.4 Perform aftercare 4.4 Perform aftercare
service service
4.5 Administer 4.5 Administer service
service