FirstName LastName

Brooklyn, NY | (000) 000-0000 | email@gmail.com

SUMMARY
A determined, innovative, and motivated professional with three years of experience in customer service and
community services, seeking to transition to a role as a Security Guard. Possesses excellent written and verbal
communication skills to build and maintain strong and lasting relationships with customers and community
members. Able to utilize critical thinking to problem solve and efficiently handle multiple tasks. Proficient in
Microsoft Word, Excel, and PowerPoint. Fluent in French and Haitian Creole.

EXPERIENCE
Volunteer 06/2017 – Present
Self-Employed Brooklyn, NY
 Serve as a group leader at the local community center for children ages 6 – 15 years old
 Assist in coordinating and facilitating activities for the soccer and chess clubs
 Supervise children during activities, ensuring their safety and the security of their surroundings
 Encourage and motivate children to engage with each other and build meaningful connections
Position 2 06/2018 – 12/2021
Name of Company Harlem, NY
 Sorted and organized packages before loading and unloading the delivery truck
 Confirmed that packages loaded on the truck did not exceed the vehicle’s load-bearing capacity
 Ensured the use of safety guidelines and machinery assistance at times when handling packages
 Carefully followed a schedule to ensure timely deliveries and pick-ups
 Operated delivery trucks during shifts using a navigation system to determine delivery routes
 Displayed leadership skills by maintaining punctuality and completing responsibility in a timely manner
 Maintained an organized and clean workstation in accordance to FedEx safety guidelines
Position 3 07/2016 – 06/2018
Name of Company New York, NY
 Developed a team system for unloading merchandise, product placement, and maintaining store
cleanliness following VIM stores guidelines
 Assisted customers on the sales floor in finding or selecting items and providing recommendations
 Provided outstanding customer service by responding to inquiries and concerns in a friendly manner
 Stocked and organized inventory with accuracy ensuring merchandise are in their appropriate locations
 Processed cash and credit card payments as a cashier, using point-of-sale (POS) systems

EDUCATION & TRAINING

CAMBA Security Academy Brooklyn, NY
8-Hour Pre-Assignment Security Guard Certificate (2022)
16-Hour on the Job Security Guard Certificate (2022)

Name of College Brooklyn, NY

Name of Degree Earned (0000)

OR

Name of High School New York, NY

High School Diploma