1. How can you structure your meeting in three parts to come across as professional?

In sales it’s important to have a professional meeting in order to get the idea across and you do that by
breaking up your meeting in three parts: the opening (it shows that you have a plan that we’re aligned on
the end goal of our meeting), during the course of the meeting we’re going talk about different types of
questions you can ask to try an get to the outcome or next steps.

Open – ACE – Agenda – Diagnose framework

2. Why is it important to keep the opening of the meeting brief and focused?

Don’t make this opening too long and too much about thing that aren’t related to the topic at hand. Just
because you both have a similar hobby doesn’t mean that your customer wants to spend all the time just
talking about that hobby.

3. What is the "ace opening" and why is it recommended for starting a meeting?

It’s a pattern that you can follow that takes to the hard part out of figuring out what you gonna say first.

A – appreciate

I appreciate getting on the call today

C – check the end time

We have 30 minutes scheduled does that still work for you

4. What does the "E" in the ACE opening stand for?

E – this stans for the end goal

Make sure that you have your goal in mind from the customers perspective, not from the sales person’s
perspective. Because it’s powerful too always make it about them and less about you. Because when

5. What is the key skill of a great Sales Professional according to the video?

Fundamental skill of a great sales professional is the diagnose framework

6. How can you effectively diagnose your customer's needs using the "diagnose framework"?

To diagnose your customer, you need to ask question. Just like a great doctor would do. There’re some
closes questions you can ask and some open-ended questions. But really, it’s finding what is the impact that
your customer is locking to achieve.

7. Why is it important to ask both close-ended and open-ended questions when diagnosing a customer's
needs?

The best effective way to start with 2 close ended questions and then you may ask open ended question.
Those can explain what is really going on. And than you align to be impact try and figure out what problems
they have and what would be decision. All of these can help drive urgency.
write descriptions of two tools you use at work using words from quizlet

Apollo is a sales intelligence platform that helps find new contact, get more information about them, engage
with customers effectively and close deals. It’s pairs with an extensive database of over 200 million contacts
with AI tools. Apollo lets search filter and engage with contacts based on B2B parameters that move the
needle.

Excel is a software program from Microsoft that uses spreadsheet to organize numbers and data with
formulas and functions. Excel analysis is popular around the world and used by businesses of all fields.
Knowledge of Excel can improve productivity and career prospects.

2) write 10 Indirect questions you may ask your client. Use the following phrases:

Would you mind…?

Is there some chance…?

Are you able to…?

Do you know…?

I was hoping…

I was wondering…

Do you think…?

Would it be possible…?

Could you tell me…?

3) write 3 opening for a meeting with a potential clients

1. Would you mind telling me what currency we will work in?

2. Could you please tell me where is your bank based?

3. I wonder if it would be a good timing to start the conversation and try to build a business case?

4. I hope we will increase our revenue.

5. Are you able to send me your priorities access request?

6. Would it be possible for you to discuss each rate case by case?

7. Is there some chance to set up lower ACD to this destination?

8. Do you think you have lost this destination to a rate reduction, if yes what is needed to get access back?

9. Are you able to run this access with a lower rate?

10. Do you know if we have rates agreed on these destinations?

1. Hi! I’m Galina from Grifinum. I hope you’re doing well. I appreciate getting on the call today. We have 30
minutes scheduled. Does that still work for you?

2. Hi! I'm glad to meet you here. It's great to finally put a face to the name! Is it your first conference?

3. What city are you from in India? You probably have hot weather all year? And we don't have enough
sunny days. Especially in winter.

4. Yes, I had a cup of coffee before the meeting. I need at least 2 cups of coffee a day to survive. I think the
reason is the Czech climate and the mountains. Do you prefer tea or coffee? I heard that tea drinkers are
more likely to be extroverted, adventurous night owls, whereas coffee lovers are likely to be a more
creative, introverted morning person.

"T" and "D" Sounds

The "T" and “D” sounds are commonly found in various Indian languages, like
Hindi. However, they often have a distinct pronunciation from the English sound.
Their "T" and "D" are more pronounced "tuh" or "duh," with the tongue
connecting further back with the mouth.

To pronounce "T" in English, place the tip of your tongue against the alveolar
ridge, stop the airflow, and release it suddenly. The English "T" is a voiceless
sound, and this means your vocal cords do not vibrate when you produce it.

T like d

Strong r

Th like t or d

Ou like o