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Received: 9 April 2019 | Revised: 19 July 2019 | Accepted: 31 October 2019

DOI: 10.1111/medu.14033

RESEARCH APPROACHES

Ethnography in health professions education: Slowing down


and thinking deeply

Guusje Bressers1 | Madison Brydges2 | Elise Paradis3

1
Department of Educational Research and
Development, Faculty of Health Medicine Abstract
and Life Sciences, Maastricht University, Context: Ethnography has been gaining appreciation in the field of health professions
Maastricht, the Netherlands
2 education (HPE) research, yet it remains misunderstood. Our article contributes to
Department of Health, Aging and Society,
McMaster University, Hamilton, Canada this growing literature by describing some of the key tensions with which both aspir-
3
Leslie Dan Faculty of Pharmacy, University ing and seasoned ethnographers should productively struggle.
of Toronto, Toronto, Canada
Methods: We respond to the injunction made by Varpio et al (2017) that HPE re-
Correspondence searchers should ground their methodological ventures in their historical and philo-
Elise Paradis, Leslie Dan Faculty of
Pharmacy, University of Toronto, 144
sophical tenets. To do so, we first review core ethnographic texts that provide a
College Street, Toronto, Ontario, Canada. background for ethnographic research in HPE, then provide an orienting definition
Email: Elise.paradis@utoronto.ca
to bind the specificities of ethnographic research. Finally, we review core theoretical
Funding information
and practical considerations for ethnographic research.
Madison Brydges’ PhD studies are funded
by a Joseph-­Armand Bombardier Canada Results: Ethnography is a slow and deep approach to knowledge production, and as
Graduate Scholarship. Elise Paradis received
such it requires careful engagement with theory and deliberate choice of methods.
support for this work from the Canadian
Institutes of Health Research Project Grant Core theoretical tensions include the ontological, epistemological and axiological di-
(award number: 363239), and the Canada
mensions of ethnography, and concerns with quality and rigour. Practical tensions
Research Chair in Collaborative Healthcare
Practice. include the scope and remit of ethnography, the importance of observing naturally
occurring behaviour and the crafting of rich field notes.
Conclusions: We encourage ethnographers to pursue scholarship that challenges
the status quo. Ethnographers should favour deep encounters with research par-
ticipants, dig deep into the cultural and structural aspects of HPE and be reflexive
about knowledge outputs. At a time in HPE when the pressures to publish are high,
using ethnography as a research methodology offers an opportunity to slow down
and think deeply.

1 | I NTRO D U C TI O N using triangulation in a post-­positivistic way within a critical theory


project, for instance. 2 Read against our field's increasing pressures
In health professions education (HPE) as elsewhere, trends matter. to publish4 and increasing respect for qualitative approaches, Varpio
Others before us have noted how in the interdisciplinary field of HPE, et al's injunction to ground methodology and methods into ontology
the topics, research tools and forms of knowledge we value all evolve and epistemology can be seen as a countercultural message to slow
over time, for better … and for worse.1,2 Although importing meth- down and think deeply. It can be read as an invitation to read widely,
odologies from related fields can lead to innovations and insights pause and think critically about the way we conduct our research.
3
in their field of adoption, the consequences of importing ‘trendy’ In this article, we make a contribution to the literature on one
methodologies can have unintended impacts. Indeed, as noted by specific methodology—ethnography—by describing some of the
Varpio and colleagues, ignoring the underlying assumptions and his- core considerations with which aspiring ethnographers should pro-
torical trajectories of certain approaches might lead to incoherence: ductively struggle: their ethnographic approach and ethnographic

Medical Education. 2020;00:1–9. wileyonlinelibrary.com/journal/medu


© 2020 Association for the Study of Medical | 1
Education and John Wiley & Sons Ltd
2 | BRESSERS et al.

methods. Others before us have written introductory guides to 2013 Association for Medical Education in Europe guide by Reeves
ethnography, for example Atkinson and Pugsley and Reeves and and colleagues,6 who repeated the invitation, defined ethnography
5,6
colleagues. We build upon these to propose a slow and deep ap- and described how one would plan, undertake and write an ethno-
proach that is particularly fitting in the case of ethnography. Indeed, graphic project for an HPE audience. These two high-­quality pub-
ethnographers have long advocated for prolonged immersion in lications and other recent ethnographic studies19-22 highlight how
a culture-­sharing group, for the rich exploration and description ethnography can be used to question the taken-­for-­granted aspects
of context, and for serious introspection.7,8 Moreover, they have of HPE's culture and social structure (see Table 1 for an overview
recently pushed back against trends that minimise its remit to do of a few selected ethnographic studies and their core cultural and
‘quick’ assessments of culture.9,10 Our contribution thus engages in methodological insights).
11
‘boundary work’ to define and legitimate ethnography as a spe- Although the boundaries of ethnography are by no means rigid,
cific approach to research by tracing boundaries around what eth- some broad features help to distinguish ethnography from other
nography is and what it is not. We also guide readers away from a qualitative approaches. According to Hammersley's10 review of defi-
naïve methodologism that over-­emphasises methods12 and instead nitions of ethnography in the educational literature, the following
towards greater consideration of the ontological, epistemological, seven dimensions best describe the approach. Ethnography:
practical and political dimensions of research.12
Debate has been raging in anthropology, sociology and education • is a relatively long-term data collection process;
about the role, nature and future of ethnography: some questioning • occurs in natural settings (ie ‘naturalistic’ observation);
whether it can survive the push for increasing output, managerial- • relies on participant observation or personal engagement more
ism and neoliberalism,10,13 and others asking for methodological and generally;
axiological flexibility.14 By contrast, the HPE community has not par- • uses a range of types of data;
ticipated in these conversations over what ethnography actually is • aims to document what actually goes on in the setting (rather than
or could be. This is why after engaging with the core underpinnings only what people say happens);
of ethnographic work we suggest directions for the development of • emphasises culture (the significance of the meanings people give
ethnographic studies and best practices in the field of HPE, includ- to objects and people in the course of their activities); and
ing around fieldwork. Many topics deserve ethnographic attention; • is holistic rather than reductionist in focus.
to be credible, however, ethnographic research needs to be more
reflexive and explicitly wrestle with questions of ontology, episte- Although these dimensions should not be seen as either suffi-
mology and axiology. Ultimately, ethnography and ethnographers in cient or necessary, ethnographers deviating from one or many of
HPE need to slow down and think deeply. these should reflect on and justify their departures. For instance,
an ‘ethnography’ that reports only on interview or documentary ev-
idence would need to justify why it does so, because dimension 3
2 | H E A LTH PRO FE S S I O N S E D U C ATI O N would not be met. In ethnography as elsewhere, a strong research
CO NTE X T design needs to balance tradition with flexibility.3 Yet, innovation
is arguably stronger when one knows the tradition and can justify
Ethnography generally seeks to investigate, document and explain cul- points of departure.
ture and structure as manifested in behaviour. Ethnography literally
means writing (graph-­) about culture or groups of humans (ethno-­).15
Culture and human behaviour are therefore the cornerstones of what 2.1 | Positionality
it means to do ethnography and central to the writing of ethnographic
work. Ethnography aims to represent the complexity of social life and We are writing this piece from three distinct perspectives (MB and
therefore tell rich and sensitive stories about a specific culture-­sharing GB as PhD candidates and EP as a faculty member), but share a
7,16
group. strong belief in the importance of social scientific knowledge to the
Early ethnographic studies on medical education, such as the health professions and HPE, and in interdisciplinary research more
1957 ‘Student-­Physician’ compendium written by Robert Merton broadly. MB works clinically as a paramedic in Ontario, Canada,
and colleagues17 and the 1961 classic ‘Boys in White’ volume by and is a PhD candidate who is specialising in the sociology of the
18
Howard Becker and colleagues, deeply influenced our under- professions. First exposed to medical anthropology during her un-
standing of the training of students in the profession of medicine dergraduate studies, she uses ethnography to document the socio-
and inspired a full generation of studies on the care professions. cultural context and history of complexity in health care delivery.
Over the past 15 years, there has been a continued interest in GB is a trained medical anthropologist and sociologist currently
5
ethnography in HPE. In 2005, Atkinson and Pugsley published an working as a communication adviser for a medical specialist in the
article introducing readers of Medical Education to ethnography, in- Netherlands. Her PhD in human performance uses ethnography to
viting them to use the then-­marginal approach to understand the study patient safety culture in postgraduate medical training. EP
social and cultural aspects of HPE. Their article was followed by a obtained her PhD in sociology of education in the United States
BRESSERS et al. | 3

TA B L E 1 Selected ethnographic studies with cultural and methodological insights

Reference Key cultural insights Key methodological insights


17
Merton RK et al (1957) • The book documents the attitudes of Combining observations with quantitative data:
medical students towards their studies, • This collection of essays approaches the socialisation of
faculty, patients, the medical profession medical students from a range of research perspectives and
and specialisation across three medical across different medical schools
schools • It contributed to the theory of the professions as a socialisa-
• The more qualitative contributions tion process into a specific set of knowledge and attitudes.
helped foreground the uncertainties • By combining quantitative data with observations, this book
around medical knowledge studied medical school as the intervention that transforms
• This book started conversations about medical students into physicians
access to medical education
Becker HS et al (1961; 2002)18 • Medical school is an intense process of Group ethnography:
socialisation • Much can be learned about the culture of medicine from
• In preclinical years, students feel more observing medical students, and ethnographic approaches
like learners than they do doctors, but can be fruitfully supplemented by quantitative approaches
this reverses during clinical years • Group ethnography—where multiple observers study the
• Medical students are deeply influenced same group—can lead to deeply valuable insights
by their peers’ behaviour, values and • Studying the same group of students over time offers
aspirations great longitudinal and processual insights about learning
• Becoming a physician requires intense processes
juggling of demands, which leads some
to adopt a pragmatic, ‘what faculty
members want’ approach to learning
Bosk C (1979; 2003)51 • Bosk spent 18 months as an ethnogra- Revealing methodological messiness:
pher in a surgical residency programme, • In a later edition of the book, Bosk self-critiques his first
examining the socialisation process of published version. For example, the interview data were not
surgical residents and, specifically, how used in the analysis of student perspectives because there
errors were managed was a marked difference between the observed and the in-
• His findings highlighted how power terview data. In the interview the students adopted a more
and social control mediated the types ‘mature attitude’
of errors made by trainees that were • Bosk also underplayed the role of gender in his analysis. He
deemed acceptable, such as techni- admitted to changing the gender of a woman surgical trainee
cal mistakes, which can be addressed (to a man) in the 1979 version to avoid her identification,
and therefore forgiven, or normative and overlooked how gender mediated the social interactions
mistakes, which are the consequence of between surgical trainees and excluded women
a lack of conscientiousness. A hierarchy • By providing this information he gives readers a second lens
within the surgical field determined the through which to view his findings and raises ethical, moral
consequences of making each type of and methodological implications for researchers
error
• Bosk's work provided a foundation for
future study of medical errors and the
sociology of the medical profession
Manias E and Street A (2001)52 • This study is a critical ethnography that Activist-­oriented research:
examines interactions between nurses • The researchers focus on the interrelationship between
and doctors concerning knowledge and power and knowledge. The researcher had an explicit
decision making in critical care axiological goal of empowering the nursing profession to
• Their ethnography demonstrates how reflect upon its agency in interactions with physicians
professional power mediates decision • Their approach emphasised the nurses’ emic perspective
making between nurses and physi- by encouraging nurses to share their perceptions of their
cians. For example, decision making relationships with physicians openly across a range of data
was highly dependent on the nurses’ collection methods: participant observation, journalling, and
visibility individual and focus-group interviews
• Their work shows how social theory • By challenging the nurses to explore their assumptions
can unpack the complexity of interpro- about their relationship to physicians, the authors high-
fessional relationships, and in doing so lighted the taken for granted aspects of agency and how
enable the individuals being studied nurses in their everyday work challenge medical dominance
to explore the meaning behind their with their knowledge and role in health care delivery
actions

(Continues)
4 | BRESSERS et al.

TA B L E 1 (Continued)

Reference Key cultural insights Key methodological insights


53
Gillespie et al (2013) • This study is an ethnography of team Insider research and reflexivity:
communication in the operating room • To mediate the impact of her insider status on her findings,
(OR). The primary author was an insider the first author expertly used several methodological and
given her former experience working as epistemological tools, including a diary that allowed her to
an OR nurse examine her own preconceived notions about the study and
• With the aim of understanding and how her previous experience shaped her views and knowl-
then improving the interprofessional edge production
culture of OR teams, analyses showed • In the final analysis, Gillespie's diary became a source of
how individual perceptions of a safe data that allowed the entire research team to compare her
and cooperative team were inconsistent perceptions and preconceived ideas with other sources of
with the observed actions of the team, data, such as fieldwork and individual interviews
which were hierarchical and limited the
collaboration of some health profes-
sionals on the team
Webster et al (2015)37 • Webster and colleagues explore Institutional ethnography to inform policy:
collaboration between physicians in • This ethnographic study took place at a time of policy
the emergency department (ED) and change in Ontario, and used participant observation to
those from general internal medicine document its impact on consults between GIM and ED
(GIM). Prior to the study, the Ontario physicians in an urban teaching hospital
government mandated limits on the • Institutional ethnography (IE), a specific framework for eth-
time patients can stay in the ED. The re- nographic analysis, was used to frame this study. Concepts
searchers examined the impact of these from IE were used to code and analyse the data, and com-
changes on clinical practice and trainee bined with the concept of the hidden curriculum to frame
education the impact of policy change on language and education
• They found that medical trainees were • This study shows that policy changes often have unplanned
concerned about the effect of the new effects on both care and medical trainee education, and
law on both their education and on successfully weaves context with local practices to make a
patient care. They also sensed a shift in compelling argument about their interdependence. It could
focus on efficiency as a new definition be used by policymakers to refine or revise their policies
of ‘good’ care. A new concept, high-
needs patients’ ‘failure to cope,’ became
part of the hidden curriculum, and
shows a shift in priorities from teaching
and delivering good care to meeting
organisational performance measures.
This created conflict and tension be-
tween ED and GIM physicians
• Informal and casual language plays
a role in how patients and care are
perceived. In this instance patients
themselves became a problem for the
clinical team rather than the focus of
care

(US) and has been studying interprofessional collaboration since


2012. Her ethnographic research has explored team dynamics in 3.1 | Ethnographic approaches: Slowing down and
the intensive care unit, in the operating room, in primary care and thinking deeply
with the US military.
3.1.1 | Knowledge production in ethnography

3 | CO R E CO N S I D E R ATI O N S A first thing that aspiring ethnographers should consider is the as-
sumptions that will structure and inform their work. For instance:
In the following sections, we divide the core considerations of eth- What is ethnographic knowledge? How is it created? What roles
nography into an imperfect dichotomy between ethnographic ap- does it serve? A brief foray into the philosophical foundations of
proaches, which are theoretical and meta-­theoretical in nature, and ethnography illuminates an enriching, although chaotic, history of
ethnographic methods, which are more practical in nature. We invite attempts to define ethnographic knowledge, its production and
our readers to consider them together and as they should inform its purpose. 23,24 These questions have prompted intense debate
each other. amongst ethnographers along three dimensions: ontological (What is
BRESSERS et al. | 5

real?); epistemological (How do we know it to be real?), and axiologi- down, read widely and reflect thoughtfully on the implications of
10,25,26
cal (What is the role of values in guiding research?). Reflecting the paradigm they deem most fitting to their research purpose. Only
about these aspects is critical for researchers to be able to assess the once these debates have been explored and digested will the bud-
quality of the work they produce and read. As Pierre Bourdieu noted ding ethnographer be able to align study aims, use of theory and
before, reflexive practice is what distinguishes scientific knowledge methodological choices. 2
27,28
from lay understandings. If we want to elevate our research, we
must question our assumptions, or else risk providing banal, self-­
evident or wrong accounts. 3.1.2 | Quality in ethnography
Although largely abandoned now in the social sciences, early
thinking in ethnography was closely aligned with positivism, mean- All producers and consumers of ethnographic research should be
ing that ethnographers sought to produce an objective account of concerned with quality. The push to create checklists for the qual-
what a culture really was.29 However, using statistical or universal ity of qualitative research, which would include ethnographic ap-
laws was insufficient to explain the complexity and diversity of proaches, has resulted in the import of standards for rigour and
social and cultural meanings or to address differences in research quality that are often misaligned with those of traditions that are
methodologies, such as accounting for the subjective experience of not on the positivistic end of the ontological and epistemological
the ethnographer in the research findings. 30 (p. 6) Although debate spectrums, such as ethnography.34–36 In our reading of ethnogra-
persists, contemporary ethnographic knowledge production can be phies in HPE, we found a focus on the description of methods to
grounded in a wide range of different paradigms, including but not achieve validity and objectivity (such as data verification proce-
limited to realism, constructivism, interpretivism, relativism or post-­ dures), a heightened concern with researcher ‘bias’ or influence, and
modernism. 29 These different paradigms have important conse- an under-­representation or little mention of reflexivity or positional-
quences methodologically and axiologically, guiding the questions ity. Although concerns about bias and data quality are essential and
researchers may ask, the values explicit or implicit in their work, the checklists may assist with this, they tell us little about how and why
level of participant engagement and choices around data collection key decisions were made during the research process, and how the
and analysis. For instance, Hammersley's ‘subtle realist’ approach final ethnographic truth claims were made.34 To illuminate this point,
takes a stance on knowledge production where the ethnographer we draw on the concepts of triangulation and reflexivity to highlight
aims to understand (rather than judge) and represent (rather than the importance for ethnographers in HPE to shift their focus on the
reproduce) a multiplicity of views (rather than a singular truth) alignment between epistemology and knowledge production in ad-
through claims about the social phenomenon for which evidence dition to methodology.
is credible and plausible. 29 (p. 73) In Hammersley's terms, much Ethnography often involves the collection of different sources
ethnography aims to be constructivist at the level of a sociocul- of data, such as interviews, field notes or documents. The rationale
tural phenomenon (ie multiple, legitimate realities or understand- for collecting these different sources of data has methodological
ings exist) as well as retaining a degree of objectivity at the level of and analytical implications. It is common to see the term triangu-
production of knowledge. Alternatively, critical paradigms ground lation used to describe the collection of different sources of data
knowledge production in a theoretical foundation that acknowl- as a means of ‘checking’ one source of data against another to en-
edges the role of power, oppression and hierarchy in governing so- hance rigour or validity. This interpretation of triangulation adopts
cial life. 31,32 Controversial ethnographer Nancy Scheper-­Hughes25 the view that a single truth (or close to it) about the phenomenon can
(p. 414) expects ethnographers to adopt a critical paradigm to be be found and enhanced by studying the phenomenon from multiple
more than mere objective ‘spectators’ of their subjects, and adopt perspectives, which is a positivistic claim. By contrast, one of the
a political, morally committed approach to ethnography where strengths of ethnography is that it can highlight the nuances and dif-
critical reflection and human liberation are paramount. ferences that exist around a particular phenomenon from different
By highlighting the diversity of approaches within ethnogra- stakeholders’ perspectives. 22,34,37,38 (p. 183-4) From this perspec-
phy, we aim to invite HPE scholars to be explicit and transparent in tive, collecting data from multiple sources helps develop analytical
their approach to knowledge production in their published research. insights between individuals or social groups, which is aligned with
Uncertainty and ambiguity around the epistemology and axiology the subjective epistemology of ethnography.
of the work being produced have consequences for the end users Secondly, in our view, the HPE community may be overly con-
of the research (researchers, policymakers and the participants in cerned with methodological reflexivity as a measure of quality, de-
the research), who may misinterpret or make assumptions about the fined as how the researcher's behaviour influences research findings
conclusions of the work. 26 As others have noted before us, a lack during data collection39 and data analysis. There has been, for exam-
of clarity around the epistemological and axiological approach to ple, the rise of ethnographies with multiple observers or ethnogra-
research can result in misalignment with methodology, how reflex- phies where the data are coded by multiple coders—the idea being
ivity will be used, and the voice and representation of participants that having many researchers limits bias and increases the validity
in the final research. 2,33 Before committing to a specific set of data of findings. Obtaining more data on more sites is often a good idea
collection or analytic methods, aspiring ethnographers should slow when the data are analysed comparatively to identify meaningful
6 | BRESSERS et al.

variations.40 However, methodologism12 and an obsession with ‘ob- site and the behaviours observed. Then, as a narrower analytic puz-
jective’ data collection or coding can blind us to more important re- zle is constructed out of iterative data collection and analysis, the
flexive issues. focus narrows, and both observations and notes become more tar-
All ethnographers should instead adopt an epistemologically and geted. The ethnographer then seeks to develop and refine a story or
axiologically-­reflexive lens. Researchers should consider first how theory about culture as it is created in interactions, and to provide
their epistemic beliefs are shaped by their own social, cultural and readers with convincing examples of both when it is instantiated and
historical location, and second, the implications of these beliefs and when it is not (this is ‘negative case analysis’).46,47
15,23,41
other values throughout the research. Epistemic reflexivity
views critical reflection as a knowledge-­generating exercise, occur-
ring as the researcher examines previous and current contradictions 3.2.2 | Diving deep
in their ways of thinking, which then informs future discovery and
analysis.42 With axiological reflexivity, researchers explore their own Ethnography is an immersive, intensive and deliberate practice. Most
values and what they aim to achieve through their work. Reframing ethnography does not lend itself to short-­term work, because pro-
reflexivity in this way shifts a consideration of the researcher's in- longed time in the field is crucial to gain an adequate understanding
sider or outsider status away from something to be minimised or of the cultures, structures and local behaviours.17 Indeed, an ethnog-
deemed problematic, to part of the research in itself and a critical rapher needs to spend a significant amount of time ‘hanging out’ with
part of the final output. By focusing on epistemic and axiological the culture-­sharing group of people they are studying, whether this
reflexivity (how the researcher relates to the topic investigated, in group ‘lives’ online or in three-­dimensional spaces, because building
what manner are claims true and generalisable, and which values trust takes time.10 The ethnographer should gain access to the field
drive the inquiry) researchers are more likely to achieve the analytic site, get to know the participants and generally get known by them.
depth and complexity essential in ethnography, in HPE and beyond. By being ‘in the field’ with their informants, ethnographers experi-
The above examples of the use of triangulation and of reflexivity ence the culture themselves (sometimes as outsiders, sometimes as
illustrate how the researcher's epistemological orientation should insiders) and can question what ‘native’ participants take for granted.
influence both the research process and final product, and therefore By slowing down, digging deep and documenting the intersections
standards of rigour and quality. This stance on rigour means that re- of culture, structure and human behaviour, ethnographers can make
searchers will have to engage deeply with the epistemological foun- the obvious visible, and can analyse and problematise it.
dations of the ethnographic approach they choose, and learn how We have already pointed to issues with ethnography's impera-
these influence the knowledge production process. We suggest that tive for prolonged exposure in the current academic climate. Those
ethnographers in HPE reflect on one of the fundamental purposes who may want to conduct ethnography on a shorter timeline may
of ethnography and qualitative research more generally: to make the want to consider short-­term ethnography as an alternative,36 and
familiar strange by offering a theoretically informed perspective on those who were unable to use observational methods should adopt
an everyday phenomenon and by capitalising on the essential depth a label that is more closely aligned with the actual approach they
and complexity that define the ethnographic approach. used. 20 Conditions that increase the likelihood of successful short-­
term ethnography include focused and deliberate immersion, the
bounding of the study object to a smaller scope, and earlier and
3.2 | Ethnographic methods: Doing well and greater interaction with participants from the outset. A more deduc-
diving deep tive approach that limits the focus of the ethnography to a subset
of behaviours or experiences, or makes significant use of theory to
3.2.1 | Observing naturally occurring behaviour structure fieldwork, may also be warranted.

Ethnography is conducted in everyday, naturalistic settings (by contrast


with experimental conditions), where ethnographers can engage in the 3.2.3 | Writing up high-­quality field notes
observation of ordinary behaviour. In contemporary society, observing
human behaviour is not limited to face to face studies and could also Recent ethnographies in HPE have generally focused their analyses
involve the observation of online behaviour. During ‘fieldwork’ or ob- on interview data, and thus published ethnographies have often re-
servations, the researcher tries to learn what life is like for an ‘insider’ sembled interview studies. We believe that this is partly because
of the culture they are studying when trying to remain a somewhat de- people do not know how to write high-­quality field notes that can
tached ‘outsider’43,44 guided by an analytic puzzle. Ethnographers often then be analysed for publication. We suggest some steps below, in-
focus on ‘making the familiar strange rather than the strange familiar,’ spired by Emerson, Fretz and Shaw,48 and provide examples of jot-
45
in the classic terms of van Maanen, and researchers familiar with the tings and different kinds of field notes, with commentary, in Table 2.
context they study should be particularly attuned to this tenet. First, when in the field, the researcher will take careful record-
At the start of fieldwork, observations aim to understand the ings of all accounts and observations as jottings in a field notebook,
space and the culture, and field notes aim to describe the research and jottings will be rewritten as field notes. Jottings are short phrases
BRESSERS et al. | 7

TA B L E 2 Sample jotting and field notes, with comments

Type of note Sample Comments

Jotting P3 Janice Stevens Johnson This is the first stage of field note taking, when the researcher is
Lori RN outside room in the field. Key players are identified (the patient, pseudonym
Looks in pain; pulls on feeding tube. Lori ‘Janice, ‘Janice,’ with her condition—Stevens Johnson syndrome. Core
don't pull it out.’ Repeats elements of the story written down to revive memory later
‘Janice, Honey. What's going on?’ walks in Citable materials are in quotes, to confirm what has been heard
Struggle with breathing, manual pump. L coaches
Janice, when ok stops pumping
Field note; only what Lori, RN: ‘Janice, don't pull it out. Don't pull it out. Here the dialogue is a monologue, because Janice is not speak-
people said Don't pull it out’ ing. There is no real richness in this kind of data, and it will
‘Janice, Honey. What's going on?’ be difficult to either write a compelling story from this, or to
analyse these data later
Field note; shallow Lori's (RN) second patient is Janice, who has With this vignette we get a better sense of what happened than
description Stevens Johnson syndrome. Janice is awake, and in either the jotting or the field note that merely transcribed the
starts pulling at her feeding tube. Lori notices conversation. But the description is pretty shallow and we don't
and calls out: ‘Janice, don't pull it out.’ She then have much to go by to create this situation in our minds, and to
repeats her injunction a couple of times analyse what is going on beyond actions
Then Lori walks over into the room and says:
‘Janice, Honey. What's going on?’ She realises
that Janice is struggling to breathe, and she takes
out the manual pump. She lets go once Janice
can ventilate herself
Field note; thick Today, Lori's (RN) second patient is Janice, the In this richer vignette, we see the patient and the nurse interact-
description patient with Stevens Johnson syndrome whom I ing to create a shared understanding of what is going on. We
had seen before. Janice looks better today; she can see the first line of response from Lori—assuming that the
is actually awake, sitting with her bed at about patient is either nervous or unconsciously playing with the
a 70-­degree angle. Her hair has started to grow tube—changing once she gets more signals that something is
back, and her skin looks less inflamed wrong. We see her reading her patient's bodily presentation to
After a few minutes, however, Lori and I notice refine her understanding of what is happening, and using her
that Janice has started pulling on her nasogastric skills to solve the problem satisfactorily for both
feeding tube. At first Lori directs Janice from the We also see a level of kindness and connection that was not
hallway: ‘Janice, don't pull it out.’ She repeats her really visible when the story was not as well fleshed out. This is
injunction a couple of times, but Janice keeps why it is important to write field notes soon after observations:
pulling. She has started looking worse, her whole to add this kind of texture
face has turned red, blotchy and more swollen; The ethnographer is also written into the field notes. Practices
she is sweating around this will vary based on the ethnographer's epistemic
Lori walks into the room, bends over her patient, views, but here the narrative is partly written in the first per-
and gently asks: ‘Janice, Honey. What's going son, suggesting a constructionist orientation
on?’ Janice's body language—she still isn't
speaking—tells Lori that she can't breathe well,
and Lori bounces to get the manual pump. She
places it on Janice's face, then shows her how to
operate it herself. Slowly Janice calms down, and
once she's in control of her own ventilation, Lori
presses her shoulder in support, lets go of the
pump and walks back out of the room

or words that include sensory information such as initial impressions, include but are not limited to what the ethnographer sees, smells,
important events, reaction to events (both the researcher's and par- hears, feels, etc. High-­quality ethnographic observations are thus
ticipants’) and patterns of behaviour. generally not structured observations that merely document the
Second, to maximise the quality of the field notes, it is best what, who and when of events. Indeed, if researchers know ex-
practice to rework field jottings into full field notes as soon as pos- actly what they are recording ahead of time, they are not engaged
sible, so that the ethnographer's memory is fresh and only in a lim- in the inductive co-­construction of knowledge (or emic-­etic conver-
ited way fills in the blanks or embellishes events witnessed earlier. sation) 49 that underpins most ethnography, but instead conducting
Third and finally, field notes should not be mere recordings of other forms of more deductive observational research. Moreover, it
what people say (see also Table 2). The ethnographer needs to flesh is critical for researchers and appraisers of ethnographic research
out what he or she sees, to write thick descriptions that can bring the to know that field notes generally reflect a situated set of interests
reader along on the cultural exploration journey.7 Thick descriptions and specific interpretations of events. For instance, someone with
8 | BRESSERS et al.

TA B L E 3 Key questions and considerations for researchers, 4 | CO N C LU S I O N S


reviewers and editors conducting or reviewing research

For researchers: Encouraging reflexivity, rigour and quality Throughout this paper, we have advocated for ethnographers to slow
• H ave you considered your own ontological, epistemological down and think deeply about the theoretical and practical implications
and axiological positions? of their craft. The increasing usage of ethnography and its various iter-
• Could you situate your work within these traditions and com-
ations is a signal of increased legitimacy of social scientific approaches
pare it with others’?
• Have you articulated this in your manuscripts?
in HPE. In their current form, however, the ethnographies published
• Can you explain your methodological decisions in light of your in the field of HPE do not yet maximise the potential of the approach.
metatheoretical positions? Others before us have noted that ‘slow’ approaches to research often
•D
 oes your research project meet the seven dimensions of fail to align with current pressures for high-­velocity research.10,13,35
ethnography outlined by Hammersley?10 If not, why did you A narrow view of scholarly accountability and productivity that pri-
decide to deviate from them?
oritises ‘demonstrated impact’ and regular, frequent publications,
• Can you justify these choices based on your metatheoretical
positions? is particularly troubling for the slow, fluid, ‘hanging out’ approach of
ethnography.10 Our overall recommendations can be found in Table 3.
• A
 re you confident that you know the people, activities and
culture you studied well enough to describe them in ways they Despite these unavoidable challenges, ethnography has much to
would at once recognise and find insightfully 'strange'? offer in untangling the complex sociocultural aspects of HPE. At the
• Is your written ethnography connecting the specifics of individual level, researchers, reviewers, graduate supervisors and edi-
your study site with broader dynamics through theory or
tors can advocate for the potential of ethnography, and encourage best
comparison?
practices such as those that we have laid out here. Aspiring ethnogra-
For reviewers and editors: Assessing reflexivity, rigour and
quality phers should build complementary skills that enable them to balance
faster-­turnaround outputs with ethnographic ones. Collectively, how-
•  Have the authors stated their ontological, epistemological and
axiological positions, and anchored their work within an ethno- ever, we can push back against exacting standards, and promote the
graphic tradition that aligns with these positions? value of slowing down, thinking deeply, doing well and knowing differ-
• Have the authors contributed to theory or mobilised theory to ently. We hope this piece can serve as a starting point for such conver-
make sense of their data?
sations and for valuing strong relationships to create strong scholarship.
• W
 hen the authors of a study call it 'ethnographic,' have they
met the seven dimensions outlined by Hammersley?10 If not, do
they justify why they call their work ethnographic? C O N FL I C T S O F I N T E R E S T
• Do their writing and data show familiarity with their study par- Not applicable.
ticipants and site, and a deep understanding of the activities
and culture of their site?
AU T H O R C O N T R I B U T I O N S
• H
 ave the authors described and justified their methodological GB suggested the collaboration, helped create and revise outlines, drafts,
choices in the manuscript and during the review process?
contributed to the intellectual contents, gave approval of the version to be
published, and agrees to be accountable for the work. MB helped create
clinical knowledge in an area will ‘see’ different things in the field to and revise outlines, drafts, contributed to the intellectual contents, gave
someone with social scientific knowledge faced with the same situ- approval of the version to be published, and agrees to be accountable for
ation. Neither is more true or valid, but readers should have a sense the work. EP coordinated the collaboration, helped create and revise out-
for the ethnographer's perspective and its relationship to the claims lines, drafts, contributed to the intellectual contents, gave approval of the
made. version to be published, and agrees to be accountable for the work.
High-­quality field notes are essential for the data analysis stage
of ethnographic research (see Table 3 for examples), as they will E T H I C A L A P P R OVA L
complement interview data and documentary evidence to create Not applicable. This article is not human research but instead a
a holistic, rich portrait of the culture under study. Approaches to methodological contribution.
ethnographic data analysis will vary based on the researchers’
ontology, epistemology and axiology, and could be informed by ORCID
grounded theory, 50 the constant comparative method40 where Elise Paradis https://orcid.org/0000-0001-9103-4721
types of data sources are compared and contrasted, or even more
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