Professional Documents
Culture Documents
INTERNSHIP REPORT ON
“OVERVIEW OF A DAIRY PLANT”
Undertaken at
SUBMITTED BY
SHASHIMOHAN A M (UGS19BFT207)
DHRWAD-580005
1
CERTIFICATE
This is to certify that the in-plant training report entitled “Overview of dairy plant” carried out in Dharwad Milk
Union Limited, submitted by Gagana Maganur (UGS10BFT188) & Shashimhoan A M (UGS19BFT207) to the
Industry and also to the University Of Agricultural Sciences, College of Community Sciences, Dharwad in partial full
fillngthe requirements of the course SPR 405 (0+20) in pursuring the B. Tech. (Food Technology) to the university of
agricultural sciences, Dharwad during the period of in-plant training at Dharwad milk Union Limited (KMF)
Dharawd Manager
2
DECLARATION
We Mrs. Gagana Maganur, Mr. Shashimohan A M hereby declare that the training and report undergone at Dharwad
Milk Union Limited (DAMUL).So we hereby declare that this internship report is based on “overview of dairy plant”.
It has been prepared under the guidance of Dr. Archana Lamdande, Assistant Professor, Dept. Food Processing
and Technology.
This report has been submitted in partial fulfilment of the requirement for the award of degree in B.Tech (Food
Technology) to the UAS Dharwad, college of community science Dharwad and not been submitted to any
institution, board or university and previously formed the basis for the award of any degree, diploma or any similar
titles.
Date:
Place: Dharwad
3
ACKNOWLEDGEMENT
“A grateful heart is a beginning of greatness. It is an expression of humbleness. It is the foundation for the
department of such virtues as prayer, faith, courage, contentment, happiness, love and well being”
We express our utmost gratitude to Dr. Yashoda Hegde (Dean), College of Community Sciences
Dharwad for her encouragement. Dr.Hemalatha S, HOD, Department of Food Processing and
Technology ,College of Community Sciences Dharwad, whose guidance, induced concentration, timely
We take the opportunity to express our heartfelt felling to the Management and Staff of Dharwad milk
Union Limited (DAMUL) for their guidance, support, for cooperating and providing us elite facilities for
academic purpose. We are obliges for the positive learning environment we have been provided with.
4
CONTENT
SI NO TOPIC
01 INTRODUCTION
04 FUNCTIONAL DEPARTMENT
05 PRODUCTION DEPARTMENT
07 ENGINEERING DEPARTMENT
08 MARKETING DEPARTMENT
10 CONCLUSION
5
CHAPTER 1
INTRODUCTION
Milk is a white liquid food produced by the mammary glands of mammals. It is the primary source of nutrition. Milk
contains many nutrients, including protein and lactose. Immune factors and immune-modulating components in milk
contribute to milk immunity. Early-lactation milk, which is called colostrum, contains antibodies that strengthen
the immune system, and thus reduces the risk of many diseases.
Milk is a n emulsion or collied of butterfat globules within a water-based fluid that contains dissolved
carbohydrates and protein aggregates with minerals. Because it is produced as a food source for the young, all of its
contents provide benefits for growth. The principal requirements are energy (lipids, lactose, and protein), biosynthesis
of non-essential amino acids supplied by proteins (essential amino acids and amino groups), essential fatty acids,
vitamins and inorganic elements, and water.
Dairy products or milk products, also known as lacticinia, are food products made from (or containing) milk. The
most common dairy animals are cow, buffalo, Goat, and sheep. A facility that produces dairy products is known as
a dairy. Dairy products are consumed worldwide to varying degrees. Some people avoid some or all dairy products
either because of lactose intolerance, veganism, or other health reasons or beliefs.
Milk is produced after optional homogenization or pasteurization, in several grades after standardization of the fat
level, and possible addition of the bacteria Streptococcus lactis and Leuconostoc citrovorum. Milk can be broken
down into several different categories based on type of product produced, including cream, butter, cheese, infant
formula, and yogurt. Milk varies in fat content. Skim milk is milk with zero fat, while whole milk products contain fat.
Milk is an ingredient in many confectioneries. Milk can be added to chocolate to produce milk chocolate. The milk
products are condensed milk, flavored Milk, skimmed milk Evaporated milk, powdered milk, khoa, pedha, lassi,
butter milk, tonned milk, double tonned milk, Cheese, butter, ghee, cream, fermented products (yogurt, curd) ice
cream etc.,
6
value-added products driving market growth. It is a significant contributor to farmers’ income as approximately 70
million farmers are directly involved in dairying.
Karnataka Cooperative Milk Producers' Federation Limited (KMF) is the Apex Body for the dairy co-operative
movement in Karnataka. It is the second largest dairy co-operative amongst the dairy cooperatives in the country. In
South India it stands first in terms of procurement as well as sales. One of the core functions of the Federation is
marketing of Milk and Milk Products. The Brand "Nandini" is the household name for Pure and Fresh milk and milk
products. KMF has 16 Milk Unions covering all the districts of the State which procure milk from Primary Dairy
Cooperative Societies (DCS) and distribute milk to the consumers in various Towns/Cities/Rural markets in
Karnataka. The first of the dairy co-operatives that make up KMF started in 1955 in Kudige, Kodagu District. KMF
was founded in 1974 as Karnataka Dairy Development Corporation (KDDC) to implement a dairy development
project run by the World Bank. In 1984 the organisation was renamed KMF.
Karnataka Dairy Development Cooperation (KDDC), the first ever World Bank/ International Development Agency
funded Dairy Development Program in the country started in Karnataka on co-operative lines with the organisation of
Village Level Dairy Co-operatives in 1974. The AMUL pattern of dairy co-operatives started functioning in
Karnataka from 1974-75 with the financial assistance from World Bank/IDA, Operation Flood II & III. The Anand
Pattern three tier organisation structure – Dairy Cooperative Societies at the village level, District Milk Unions at the
District level to take care of the procurement, processing and marketing of milk and provide technical input services
for enhancing milk production at producers level and Federation at the state level to co-ordinate the growth of the
sector in the State, are resolutely and harmoniously working hand-in-hand in creating self-sustaining rural economy
based on cooperative dairying. KMF is one of the few federations in the country, who have converted dairying from a
subsidiary occupation into an industry.
At the end of the march 1998, the network of 8023 Dairy Co-operative Societies (DCS) have been established which
are spread over 166 taluks of the total 175 taluks in all 27 districts of Karnataka. There are 13
Dairy Co-operatives
DCS Registered
DCS Functioning Nos 14512 14493 14864
Dairy Co-operatives
7
KMF has 14 milk unions throughout the Karnataka State which procure milk from Primary Dairy Cooperative
Societies (DCS) and distribute milk to the consumers in various urban and rural markets in Karnataka State with 1,500
members.
8
1.4 DHARWAD MILK UNION LIMITED
1.4.1 ESTABLISHMENT:
Dharwad Co-operative milk producers Union Ltd.,(DAMUL) has been registered under Karnataka Co-
operative Act on 3rd March 1986 covering Dharwad, Haveri, Gadag and Uttara Kannada Districts. DAMUL has 995
number of Functional DCSs covering 28 taluks, of which DAMUL has infrastructure to handle 2.10 lakh litres of
milk, produce 10 tons of milk powder, 9 tons of Butter and 4 tons of ghee per day. It is located in the spacious 25
acres of land, located in Lakamanahalli Industrial area, adjacent to the National Highway-4. It is patterned the AMUL
Milk Dairy, Anand, Gujarat.
1.4.2 HISTORY:
A group of experienced officers, appointed by the Karnataka Milk Federation surveyed the whole of Dharwad, Haveri,
Gadag, and Uttara Kannada Districts. Further they found out there as a need for a Milk Dairy. They traveled the surrounding
villages, educated the villagers about Milk and Milk products and the benefits they would get from the Milk Dairy. It has Chilling
Centres at Haveri - 20 TLPD, Hirekerur - 20 TLPD, Gadag(Mallasandra)- 20 TLPD, Sirsi - 20 TLPD, Rona - 10
TLPD & Kumta - 2 TLPD with total capacity of 92 TLPD. There are 18 Bulk Milk Coolers and 351 Automatic Milk
Collection units in the union. The union procures on an Average of 2.34 lakh kgs/day of milk,sells 0.96 lakh
litres/day and 0.09 litres/day of curd. Further in 1988, the Raipur Dairy and Chilling Center, setup in 1968, also cameunder the
union. In 1989, the training center, which was controlled by KMF, came under Dharwad Milk Union.
Excellence: Known for quality Dharwad peda, Kuduke Mosaru(set curds in earthern pot) and 10g butter chiplets.
Further in 1988, the Raipur Dairy and Chilling Center, setup in 1968, alsocame under the union. In 1989, the training
center, which was controlled by KMF, came under Dharwad Milk Union.DMU was Rs.7 Crores Projects of which
Government has Rs.2 Crore of share capital and authorized capital of DMU is Rs.5 crore. DMU formed 551 milk
producer’s co-operative societies in Dharwad, Gadag, Haveri and Uttar Kannada districts. The prediction capacity of
DMU is 2 lack litres of milk per day and also has the capacity to produce 12 tons of milk powder, 10 tonnes of butter,
and 6 tonnes of ghee per day.DMU is collecting 70thousand litres of milk per day from its societies and sells 60
thousand litres of milk per day and the remaining milk is used for producing milk products.
C) Ownership pattern.
D) Competitors Of Information.
Krishna
Arokya
Spurthi
Datta
Bharath Dairy
9
Dodla milk
E) INFRASTRUCTURAL FACILITIES.
Security facilities.
Canteen facilities.
Shifts facilities-3shifts per day.
Heat allowance
Cold allowance
G) ACHIEVEMENTS OR AWARDS
DMU has got ENERGY SAVING award for the production activities
10
CHAPTER 2
OBJECTIVES, VISION AND MISSION OF KMF
2.1 OBJECTIVES
KMF is a Cooperative Apex Body in the State of Karnataka representing organizations of milk producers' and
implementing all round dairy development activities to achieve the following objectives:
To ensure assured and remunerative market round the year for the milk produced by the farmer members.
To make available quality milk and other premier dairy products to urban consumers.
To build & develop village level institutions as cooperative model units to manage the dairy activities.
To ensure provision of inputs for milk production, processing facilities and dissemination of know how.
To facilitate rural development by providing opportunities for self employment at village level, preventing
migration to urban areas, introducing cash economy and opportunity for a sustained income.
2.2 VISION
To march forward with a missionary zeal which will make KMF a trailblazer of exemplary performance and
achievements beckoning other Milk Federations in the country in pursuit of total emulation of its good deeds?
To ensure prosperity of the rural Milk producers who are ultimate owners of the Federation.
To promote producer oriented viable cooperative society to impart an impetus to the rural income, dairy
productivity and rural employment.
To bridge the gap between price of milk procurement and sale price.
To develop business acumen in marketing and trading disciplines so as to serve consumers with quality milk,
give a fillip to the income of milk producers.
To compete with MNCs and Private Dairies with better quality of milk and milk products and in the process
sustain invincibility of cooperatives.
2.3 MISSION
Heralding economic, social and cultural prosperity in the lives of our milk producer members by promoting vibrant,
self-sustaining and holistic cooperative dairy development in Karnataka State.
11
CHAPTER 3
3.1 OBJECTIVE
The principle objectives of the study is to get interrelate the theoretical aspects with practical things that are moving in
industry, and studying the organization as a whole. Some important objectives of the study are:
To get the practical exposure in the corporate world.
To have a proper balance between the theory and practical knowledge.
To study Origin, Growth, Vision, Mission, and Status of the Organization.
To study the functional departments exist in the organization.
To evaluate the effectiveness of the organization.
To study the problem areas in the organization.
To provide some valuable suggestion to improve the efficiency in the organization
3.2 SCOPE
The study helps to get an overall idea regarding the various departments in theorganization and overall function
of organization. This organization study mainly focuses on organizational setup, overall performance,
departmental performance etc. Apart from this
To get a practical vision of the organization apart from the theory which have been learned in the class
To understand the actual working condition
To get in touch with the industrial and organizational environment
12
CHAPTER 4
FUNCTIONAL DEPARTMENTS
FUNCTIONAL DEPARTMENTS
Milk is highly perishable product has to process immediately to avoid spoilage milk with respect to its flavor, texture
and taste. Milk contains all the nutrients required by the neonate (new born) and has thus been recognized as perhaps
nature's ultimate food; furthermore, it is also a rich source of protective agents, enzymes and growth factors. Milk
constituents are divided mainly into three groups namely—fat soluble, water soluble, solid-not-fat (SNF). The
constituents other than water are called total solids (TS). Total solids minus butterfat are known as solid not fat. All the
constituents except fat are known as milk serum.
The relative ease with which milk can be converted into a wide variety of products makes it extremely useful base
material. In some cases, milk undergoes relatively limited processing, consisting of heat treatment to decrease
the bacterial shelf life of the product and homogenization to increase the physical shelf life through fat separation.
Milk has a high nutritional value but it is an excellent medium for microbial growth. Milk is heated for a variety of
reasons. The main reasons are: to remove, the pathogenic organisms; to increase shelf-life up to a period of six
months; to help subsequent Processing.
13
Chilling receipt of raw chilled
milk in tanker
QC check
Storage in
Pasteurization milk silo’s
Sachets collection
In crates Batch date coding
Dispatch
14
4.1.1 STEPS INVOLVED IN MILK PROCESSING:
a. Can cleaning
Can cleaning is done by mechanically (straight through or tunnel type), in this type, empty can and lid in inverted
position enter into the tunnel at one end of the conveyor and comes out at the other end. After getting cleaned, rinsed,
sterilized and dried in straight-up position. The main operations involved are: pre-rinsing with clean water, steam
sterilization, detergent solution washing, hot water rinsing and hot air drying. All these operations are carried out in
quick succession and the process is continuous.
After unloading the milk, rinse the inner barrel of tanker with tap water. Wash with hot water using
detergent as cleaning solution, use nylon brushes for scrubbing the inner walls manually. Dismantle the
manhole, valve, and gasket & clean with detergent thoroughly. Then rinse with hot water until the detergent
solution is removed up completely. Rinse with tap water. If tanker is used for loading of pasteurized milk,
use sanitizers. Record the tanker no & name of the person who wash the tanker, in the tanker cleaning
register.
2. Testing:
Testing mainly concern with the quality check up of each milk collected from co-operative societies. The
Quality control department takes the sample of the milk and its analysis the fat and divides it, like fat and SNF
(Solid Not Fat)
15
•Fat percentage: Gerber method/ Electronic milko tester method/ Fatomatic method
•SNF: Lactometer reading at 27°C is noted
3. Chilling:
To maintain the quality of milk received in dairy or chilling center, it is to be chilled. It is the process of cooling the
milk below 4ºC to suppress the bacterial activity, so that the shelf life is extended upto12-18 hrs and facilitates further
processing of the milk. The chiller consist of stainless plate chiller. Chilling is done by flowing milk from one side and
chilled from other side of the plates (counter current) resulting in the cooling of milk and it stored in silos. After
receiving milk from tanker (chilling center) it was washed and dispatch.
5. Standardization of milk:
It is the process of adjusting the fat content ; These process facilitates raising or lowering of fat content of the milk. It
is carried out by skimmed milk/milk powder depending on the initial fat/SNF content of milk in the storage tank. And
also addition of vitamin A and vitamin D in balance tank. Standardization is done on raw milk. DHAMULtd markets
has four types of milk.. Homogenized toned milk, Homogenized cow milk, shubham milk, Buffalo milk.
6. Pasteurization:
Pasteurization is a process where milk is heated to high temperature to less than 100 °C and cooled instantly, to
destroy all pathogenic microorganism. It is the process of heating the milk to 72°C/15 sec holding and immediately
cooling to 4-5 °C or below. The purpose is to render the milk safe for human consumption by destructing some of
the pathogenic microorganisms.
Pasteurizer is cleaned by circulating hot water throughout. Raw milk is pumped to the balance tanks,
water is then flushed in the pasteurizers. The pasteurized milk is pumped to the cleaned silos and then sent to QC
check before packaging . Packing is done in 500m l and 1000ml and stored in cold storage at 4-5 °C. Temperatures
must be maintained throughout the heating and cooling processing. Mixing of water and milk must be avoided.
16
7. Separation of milk:
The pipeline connection for separator are changed, water is circulated in the separation line. The separator was started
to pick up the speed. After attaining the desired speed, milk is allowed to separate. Adjust the percentage of fat in milk
by operating the screw of the separator to the required percentage. Then when the desired quantity of milk is
separated, run water into the entire quantity of milk flushes out.
8. Homogenization:
Homogenization is the process in which size of the fat globules in the milk are broken down into smaller and uniform size
of fat particles of 1-2μ. This prevents the cream formation. It also ensures that the milk fat is evenly distributed. Chilled
milk cannot be sent to the homogenizer since the fat will be in solid state and difficult to homogenize hence the milk
sent to pasteuizer it should have a temperature of around 60 °C. Partially heated milk from the pasteurizer is forced
towards a small passage with high pressure in an adjustable valve by multiple cylinder pistons pumps; the shearing
effect causes the fat globules to break down. Then it is sent back to refrigeration.
The pipeline connections for homogenizer are changed, and water is circulated in the homogenizer line. Take
the milk from the pasteurizer and set the pressure in the homogenizer at 2500 psi in the first stage and 500 psi in the
second stage. Then when the desired quantity of milk is homogenized, run water into the system until the entire
quantity of milk flushes out to check the efficiency of the homogenizer, continuous samples are drawn then it is sent
back to refrigeration.
17
10. Packing and cold storage:
After, the process milk is packed with the help of packing machine (FFS machine). Packed milk packets are stored at
4-5°C till its delivery to milk delivery trucks.
11. Dispatch:
Packet milk is stored in a crates and distributed to the dealers through organized tendered contract vehicle and distributed to Nandini
parlour.
18
13. Cleaning in place (CIP):
CIP is an automated process which is done for cleaning and sterilizing of the pasteurizing and homogenizer
equipment. Chemicals used are caustic soda (NaOH) and nitric acid (HNO3).
Water rinse for 10min.Add 0.8% of caustic soda. Circulate for 30min/80-85 0C then drain the caustic and
flush with water for 10min.Circulate hot water [80-850C] for 10min.
Acid CIP:
Water rinse for 10min. Add 0.8% of caustic soda. Circulate for 30min/80-85 0C. Intermediate rinse for
10min then add 0.5% HNO3 and circulate for 30min at 60-650C. Drain acid solution and flush with water for
10min and circulate hot water [80-850C] for 10min.
CIP TANKS
Curd is also known Dahi is a well-known fermented milk product consumed by a large population in the world. It is
obtained by coagulating milk in a process called curdling. Harmless mesophilic microbes are added to pasteurized
milk. It may contain additional sugar and it should have the same percentage of fat and SNF as the milk from which it
is prepared from. The inoculum is added at a temperature of 32˚ – 37˚ C. These convert lactose into lactic acid, which
imparts the sour taste to curd. In many cases it has been said that curd is more beneficial than milk. The acidity of curd
increase with increase in time till a certain value.
The horizontal milk storage tank (HMST) is cleaned and hot water is circulated in the plate heat exchanger. The
quantity of homogenized curd milk having 6% fat & 10% SNF. Milk is pasteurized at a temperature of 90˚ C for 12-
15 minutes and cooled down to 35– 40˚C and stored. The culture at 1-2 % is added to the milk just before packing.
The packaging is done in 200 or 500 gm sachets and 5kg bucket .The curds is then incubated for 4-6 hours and then
sent to cold storage for dispatch. Shelf life of curd is 3 days.
19
Nutritional information of curd per 100g:
Energy, kcal 56
Total fat, g 3.0
Total carbohydrate, g 3.9
Protein, g 3.3
Minerals, g 0.7
Vitamin A, µg 35
20
4.1.3 Sweet Lassi
Collection of curd from the SS tank and cold store room (conversion of sugar into sugar syrup by using pasteurized
water) .Adding sugar syrup and flavors to the curd, and also addition of pasteurized water and milk. Mixing uniformly
and packed and store in cold store room and dispatch. It is made from fresh curd. The refreshing drink available in 200
ml pouches
Energy, Kcal 80
Total carbohydrates, g 15
of which sugars (lactose),g 15
Proteins, g 1.7
Total fats, g 1.4
Minerals, g 0.4
Calcium, mg 60
Vitamin A, µg 18
Nandini Masala butter milk is a refreshing health drink. It is made from quality curds mixing with pasteurized chilled
water and is blended and filter with fresh green chillies, green coriander leaves, asafetida and fresh ginger. Adding salt
and mixing uniformly, packed it and store and dispatch. It is available in 200 ml packs. In buttermilk, the ratio of curd
and water is 1:2 and the percentage of spices is 0.5%.
21
Step 1: Forming
The initial step is forming the bag. Depending on the package type, it is taken from a stack or a roll. The film roll is
placed in the given space at the back of the machine in the film carrier. The film is brought into the forming collar with the
support guide rollers provided at the back and also the film is brought at the top ‘where it goes through a protecting area
where it undergoes UV radiation treatment for sterilization. Then plain film sheet is formed as tube in vertical sealing section.
The film is worked outside the forming tube and is folded longitudinally and sealed to make a flat vertical tube. The
package is sealed with a horizontal seal at the top and bottom of the bag.
Step 2: Filling
The next step in the process is filling, which is accomplished by interfacing a filling machine. The machine is
programmed for filling, so this step is completely automated. The pre-measure product is dispensed from the machine
into the bag. Then, the film is sealed.
Step 3: Sealing
In many of these machines, a sealing bar seals the top of the package with a horizontal sealing bar. If necessary, the
package will then be moved on to the final sealing process.
Vertical sealing: The formed tube is sealed on the overlap using a sealer called vertical electrode equipped with
a pulse heat band. After sealing it is cooled through cooling water supply arranged in the vertical basket. The
machine is equipped with motor and gear box for length adjustments of the film. The gear box pulls down the tube
through nip Toilers after that the horizontal seal-will take place.
Horizontal sealing: The sealing is also with a sealer called horizontal electrode, equipped with a pulse heated
band it is mounted by the same part which controls the vertical sealing. Immediately milk will fill to the required
quantity. In this way, we can adjust the quantity and also the length of the sachet as per our requirement. Each
machine has two head switch capacity of 35 packets/min' each(70 packets/min for the machine). hi high speed
packing machine also there are two heads of capacity 70 packets/min (140 packets/min for the machine). Then it is
transferred to cold storage through crate conveyors.
22
23
4.1.5 PRODUCT PROFILE OF MILK
2. Homogenized cow milk (HCM) : Nandini homogenized milk containing 3.6% fat & 8.5 SNF. This is
homogenized & pasteurized. It is easy to digest.
3.Shubham milk: A pure pasteurized standardized milk having 4.6% fat &8.5% SNF. Processed with all the
goodness of healthy milk for healthy growth in children.
4. Buffalo milk: It has 6% fat & 9% SNF and high protein, which gives it a rich & creamy texture. Perfect for
producing butter, cream, & yoghurt. Available in 500ml.
5. Curd: Raw milk is heated to 90˚C and allowed to cool to 30˚C. Later culture is added to it and packed; the curd is
formed in the packet itself. It is stored and packed in 200gms, 500gms and 5 litres bucket.
PRODUCT DETAIL
FAT SNF MRP/ UNIT
SI NO PRODUCT CONTENT CONTENT
(%) (%)
500ml /20rs
01 Homogenized toned milk 3.1 8.5
1ltrs/ 40rs
250 ml/11rs
02 Homogenized cow milk 3.6 8.5
500ml/20rs
500ml/21 rsrs
03 Shubham milk 4.6 8.5
1 ltrs/41rs
05 Curd milk 3 10 -
24
1. Homogenized Tned milk 2. Homogenized pasteurized cow milk
NUMBER OF
SI NO EQUIPMENTS CAPACITY
EQUIPMENT
25
01 Raw chilled milk silos 30,000 liters 03
30,000 liters 05
02 Pasteurized milk silo
Cream pasteurizer
05 4000LPH 01
Chapter 5
PRODUCTION DEPARTMENT
Milk is a valuable nutritious food that has a short shelf-life and requires careful handling. Milk is highly perishable
because it is an excellent medium for the growth of microorganisms – particularly bacterial pathogens – that can cause
spoilage and diseases in consumers. Milk processing allows the preservation of milk for days, weeks or months and
helps to reduce food-borne illness.
26
The usable life of milk can be extended for several days through techniques such as cooling (which is the factor most
likely to influence the quality of raw milk) or fermentation. Pasteurization is a heat treatment process that extends the
usable life of milk and reduces the numbers of possible pathogenic microorganisms to levels at which they do not
represent a significant health hazard. Milk can be processed further to convert it into high-value, concentrated and
easily transportable dairy products with long shelf-lives, such as panner, peda, butter, cheese and ghee etc.,
Processing of dairy products gives small-scale dairy producers higher cash incomes than selling raw milk and offers
better opportunities to reach regional and urban markets. Milk processing can also help to deal with seasonal
fluctuations in milk supply. The transformation of raw milk into processed milk and products can benefit entire
communities by generating off-farm jobs in milk collection, transportation, processing and marketing .
In DAMUL production department has 8 products. Which are made by milk and other ingredients.
1. Khoa
2. Dharwad Peda
3. Milk Peda
4. Mysore Pak
5. Green Gram Laddu
6. Panner
7. Unsalted & Salted Butter
8. Ghee
5.2.1 KHOA:
Khoa is used as the base for a wide variety of Indian sweets. Khoa is made by pasteurized milk (4.5% fat &
8.5%SNF) which undergoes QC check. Pouring the milk into khoa pan and the gradual evaporation of its water
content leaves only the milk solids with continuous stirring at the temperature 80-95˚C. Continue mixing, heating until
it becomes thick.
In DHAMUL , the khoa pan vat capacity of 120L is used for stirring the milk during boiling and also to scrap the milk
film forming on the surface during boiling. A rapid stirring and scrapping is carried out through out boiling to
facilitate quick and rapid evaporation of water from milk and also to prevent scorching of milk film on surface. Due to
continuous evaporation of water, the milk progressively thickens. The heating is continued till the milk thickens
considerably and at this stage heating is reduced and speed of stirring and scraping is increased to obtain good quality
product. If the milk is subjected to high heat treatment with less stirring and scraping at this stage it results in dark
colored khoa that does not fetch a good price in the market as white/ cream colored khoa is preferred for sweets
making. There are 5 khoa pan vat which are used for production of khoa, Dharwad peda & White Peda which are done
by batches, and it takes 2 ½ hours for 1 batch. Packing with MAP. After it will be dispatch.
A stainless steel double jacketed, steam heated pan or kettle is used to provide greater control on the heating process
and to ensure a non smoky heating. milk is brought to boil in the kettle. During boiling, bottom and the surfaces of the
kettle are scraped and milk is stirred vigorously by a stainless steel stirrer to avoid burning of milk solids. About 2
kg/cm2 pressure is used for boiling milk. When the milk attains a rabri stage, slow heating is necessary at this stage to
prevent burning of solids on the surface, discoloration of the product, development of burnt flavour and hard body and
coarse texture. The rate of stirring should be increased during last stages to obtain good quality product. As soon as
the product shows signs of leaving the sides of the kettle and accumulates in the centre in a pat form, heating is
stopped.
Carbohydrates, g 25.5
Fat,g 23.0
27
Saturated fat, g 15.0
Cholesterol, mg 70
Protein, g 17.1
Calcium, mg 770
Vitamin A, µg 262
FLOW CHART
QC Check
Packing
Dispatch
5.2.2 PEDA:
There are several varieties of peda and their methods of manufacture also vary from region to region. Depending on
the consumer requirements. There are two types of peda i.e., white peda (milk peda) and brown peda (Dharwad
peda). Peda is made from pure milk, sugar and can be stored at room temperature. Available in 250g pack containing
10 pieces each
28
Different methods are used for the preparation of peda, depending on the type and scale of production. This method is
identical to that of burfi preparation wherein a mixture of khoa and sugar is heated at low fire with sufficient working
and kneading till desired texture is attained. Peda is normally made into round balls of about 20-25g size by rolling
between the palms. Nandini peda is a sweet condiment which is prepared out of the following main ingredients: Khoa,
sugar, pasteurized milk..
The following modifications in method of preparation of peda are made to meet special requirements. Sugar is added
when 20% moisture evaporate or before condensing of milk to develop more burnt and caramelized taste, grainy
texture. (This method is used in Kuttch district of Gujarat. Khoa and sugar are cooked with or without ghee for a long
time to obtain completely brown color peda of long keeping quality. This method is adopted in Mathura and Dharwad
districts.) For getting a white product, sugar is added to khoa and mixture heated at relatively slow heat. Packing with
MAP. After it will be dispatch
29
Packing
Dispatch
Sugar crystallization
QC inspection
Crystallization
Karnataka’s traditional sweet made from pure ghee. The texture of this sweet is similar to fudge. It is made of
generous amounts of ghee, sugar and gram flour. Collection of sachet milk (4.6% fat &8.5% SNF ). Then pouring the
milk into Mysore pak vat 250 L, adding sugar and continuous stirring it heating upto 90- 95˚C for 30 min till it
reaches semisolid. Then adding ghee and also adding Bengal gram flour to it & mixing uniformly. Again add the ghee
and heat and stir it uniformly at 90-95˚C still it reaches doughly state & golden yellow color, drain excess ghee from
the product and transfer it into stainless steel trays allow it cool at room temperature and cut into rectangle and
packing with MAP. After it will be dispatch.
30
100g %RDA
Energy, kcal 617 8.0
Carbohydrates, g 47
Total sugar, g 40
Added sugar,g 37.5 19
Total Fat, g 46 17
Saturated Fat, g (not more than) 30 34
Trans fat, g 0.0 0.0
Cholesterol, mg 136
Protein, g 3.7 1.7
Calcium, mg 22 0.6
Sodium, mg 16 0.2
FLOW CHART
QC check
Addition of sugar
Continuous stirring
Addition of ghee
Heating and stirring at 90-95˚C still it reaches doughly state & golden yellow color
31
Drain excess Ghee from product
Cutting
Packing
Shrink wrapping
Dispatch
Green gram is rich in nutrients, particularly protein. First green gram flour is roasted with ghee, adding sugar powder
to it and adding elachi,cashew & pista and kneading it and making laddu. Packing with MAP. After it will be dispatch.
100g %RDA
Energy, kcal 675 13.5
Carbohydrates, g 66.7
Total sugar, g 42.6
Added sugar,g 39.5 26.9
Total Fat, g 40.6 20.6
Saturated Fat, g (not more than) 12.4 19.2
Trans fat, g 0.0 0.0
Cholesterol, mg 53.2
Protein, g 10.7 6.7
Calcium, mg 60 2.0
Sodium, mg 77.5 1.3
FLOW CHART
Wet Cleaning
Packing
Dispatch
5.2.5 PANEER:
Paneer is Indian cheese which is made by acid coagulating whole milk at high heat. It is also known as cottage
cheese or farmer’s cheese. It is unaged and non-melting fresh cheese. It is used in a variety of dishes the
main essentials needed to make paneer is heated milk, milk breaker or milk protein coagulant such as lemon juice,
vinegar or any other good acids.
Paneer is made by standardization of milk having 4% fat &8.5%SNF. Milk is filled in paneer vat (1200 liters). Heat
the milk upto 90-95˚C for 15 sec with continuous agitation mixing. Cooling it when it reaches to 85˚C . add glacical
acetic acid (1%) leave it for 10- 20 sec for coagulation. removing of whey from paneer. Take out paneer from water
and fill in the paneer to the hooks and place to drain the excess whey from it. Pressing it 2-3 kgs/cm 2 and maintain for
40 min. collect the paneer blocks in SS vat and dipping in pasteurized chilled water for 2 to 3 hours at 4-5˚C. After
cutting of paneer blocks with SS knife as per requirements and packing with vacuum sealing and storage at < 4˚C after
it will be dispatch.
FLOW CHART
33
Receipt of raw chilled milk
QC check
Heating to 90-95˚C
Draining of whey
QC check
34
Storage at < 4˚C
Dispatch
5.2.6 BUTTER
Butter is made by churning of pasteurized cream, to separate from other constituents. The liquid portions i.e., “butter
milk” will return back to raw milk and is reprocessed if COB is negative and the cream is further processed into
butter. Butter consists of 80% fat, Curd 1.5%, Salt 3%, Moisture 16%, small percentage of lactose and protein, the
remaining is water in the form of minute droplets dispersed throughout the butterfat. The butter is produced by
continuous butter making machine and packed manually. The capacity of butter production is approximately 8-10 tons
per day. The butter is produced by fresh cream after the minimum ageing period of 5 hours. The fat % of cream butter
is maintained around 38-42% for butter production in the continuous butter-making machine. There are 2 types of
butter (a) Salted Butter (b) Unsalted Butter.
PACKAGING:
1. Bulk packaging: 25 kg package using LDPE film as liners. 3ply cardboard is used for packing of butter. Usually
unsalted butter is used.
2. Retail packaging:10g, 100g, 500g, using packing machines in which the quantity can be adjusted accordingly.
3. Packaging material: Parchment paper is used as inside surface material and it is covered by paper box line
with polythene thin layer, both unsalted and salted butter are prepared.
Butter is composed of ingredients: Fat 80%, Curd 1.5%, Salt 3%, Moisture 16%. It is a dairy product which contains
up to 80% butterfat which is solid when chilled, at room temperature and liquids when warmed. It is made by
churning fresh or fermented cream or milk to separate the butterfat from the buttermilk
This process leaves approximately 18 liters of skim milk and buttermilk, which at one time were disposed of as animal
feed or waste. Commercial butter is 80-82% milk fat, 16-17% water, 1-2% milk solids other than fat, Curd 1.5%,
Moisture 16%. It may contain salt, added directly to the butter in concentrations of 3%. Unsalted butter is often
referred to as “sweet butter”.
Although there are over 120 different compounds that contribute to the butter’s unique flavor, the five primary factors
responsible for butter’s flavors include: fatty acids, lactones, methyl ketones, diacetyl and dimethyl sulfide.
Chemically butter fat consists essentially of a mixture of triglycerides, particularly those derived from fatty acids, such
as palmitic, oleic, myristic and stearic acids.
QC Check
35
Churning and working of cream in CBMM
Receipt of butter
QC check
Packing
Dispatch
QC Check
36
Receipt of butter
QC check
Packing
Dispatch
5.2.7 GHEE
Ghee is made by creamy butter method i.e., initially the cream is converted to butter through continuous butter making
machines and then this butter is melted and heated to make ghee. Ghee is made by melting butter (80˚C) over
medium-low heat until simmering. Removing of butter milk the water in the butter slowly evaporates, the milk solids
sink to the bottom of the pan. After all the water has evaporated (the butter will stop making a sputtering sound), it’s
removed from the heat, and poured through a cheesecloth-lined strainer to remove the milk solids. The leftover is
pure butterfat (clarified butter).The absence of milk solids leaves ghee with a much higher smoke point, which makes
it a lot easier to cook with over high heat. Since the milk solids are slightly toasted when making ghee, it has a more
golden color than regular clarified butter and it is a bit deeper in flavor.
STORAGE:
Pour ghee into heatproof jar and it will last quite a while. It doesn’t go rancid as quickly as regular butter, so it is okay to
leave it out at room temperature, away from light and heat, for about 9 months. To extend its life, store it in a fridge, where it
37
can last for up to a year. Like coconut oil, it will harden in the fridge, but soften up relatively quickly when left out on the
counter for 5-10 minutes.
FLOW CHART
Cooling
Clarification
QC Check
Packing
Dispatch
38
YIELD OF THE PRODUCT
SI NO PRODUCT YIELD
PRODUCTION
SI NO PRODUCT PRODUCTION
5 Paneer 1-1.5tons/day
7 Ghee 1 ton/day
SI NO PRODUCT MRP/UNIT
200 g/90rs
1 kg/ 350rs
01 Khoa
Bulk
100g/50rs
02 Dharwad Peda 250g/ 125 rs
39
100g/60rs
03 Milk Peda
250g /140rs
10g/
06 Butter 100g/
500g/255rs
200g/90
500g/190
07 Paneer
1kg/ 370rs
Bulk
200ml/135rs
500ml/305rs
08 Ghee 1ltrs/610
15kg/10,200rs
40
SPECIFICATION OF THE PRODUCTS
41
3. SPECIFICATION FOR PANEER
10 Salmonella/g Absent
Staph aureus/g
11 Max.50
(co agulase positive)
42
4. SPECIFICATION FOR PASTEURISED SALTED/TABLE BUTTER
9 E.coli/g Absent
10 Salmonella/25g Absent
Staph aureus
11 max.10
(co agulase positive)/g
43
5. SPECIFICATION FOR PASTEURISED UNSALTED BUTTER
8 E.coli/g Absent
9 Salmonella/25g Absent
Staph aureus
10 Max. 10
(co agulase positive)/g
44
6. SPECIFICATION FOR GHEE SPECIAL GRADE
45
PRODUCTION EQUIPMENTS
46
Packaging
47
PRODUCTS PACKET
48
7. Ghee
8. Butter
49
Chapter 6
QUALITY CONTROL
Quality control and quality assurance department are the heart of the dairy plant without which a dairy cannot exist. It
follows certain principles, measures, etc. which controls the production activity in a plant. After getting confirmation
from quality control department, the product is further packed and sold. This section assures for the safety of milk and
milk products manufactures in that particular dairy.
1. One is in the root where minimal tests can be done, that is checking CLR, Fat , adulterations & other platform tests
2. Another one is main lab, which also has microbial lab facilities where all types of quality control activities takes
place.
Products Tests
Raw milk Alcohol test, COB, CLR, Acidity, Fat, SNF, MBRT,
SPC, Coli forms, Temperature.
Processed milk Acidity, Fat, SNF, Phosphatase test, MBRT, SPC, Coli
form , E-coli , Temperature.
Cream Titratable acidity, fat, Temperature ℃
Buttermilk Acidity, Temperature ℃, Fat% , SNF
Ghee Moisture, FFA, B.R. reading, R.M.VALUE & P.V,
Temperature.
Butter Moisture, acidity, fat, curd content, yeast &mold, SPC,
Coliform , E-coli , Temperature.
Skim milk powder Moisture, TS, Total ash, TA, Fat, Bulk density, Wet
ability, SPC, Coli forms, yeast and mold count, E-coli
sensory evaluation
Curd Acidity, body & texture, sensory evaluation,
Temperature. Coli forms, yeast and mold count, E-coli
Sweets Moisture, fat, microbial load.
50
PLATFORM TESTS
Objectives:
For examination of milk by adopting rapid test for acceptance / rejection of incoming milk. Platform tests include the
tests for judging the quality of the raw milk.
1. Organoleptic Evaluation
Examine the given sample of milk and record your observations on following aspects.
2. Odour / Smell:
3. General Appearance:
Note whether the milk is clear or any visible dirt or foreign matter has gained entrance in milk. If so describe its
nature for detecting the amount of dirt, in the milk, conduct the sediment test if necessary.
4. Consistency:
Record the consistency of milk as normal, watery, thick, ropy, and slimy.
5. Colour:
Observe the colour of milk as white, light yellow; record whether colour of milk is normal or abnormal. (Abnormal
colour are reddish, bloody, bluish etc.)
6.1 MILK
It is done to check the density of milk(both raw and pasteurized milk) using Lactometer
Principle: It works on the Archimedesprinciple,it measures the relative density of milk with respect to water.
Procedure:
First heat the milk until it reaches 40°C then cool it upto 27°C .
Mix the sample of milk well. Pour it into a dry cylinder which enables the lactometer to float without touching
the sides.
Let the lactometer into the cylinder. Take the reading from the lactometer as soon as it becomes stationary.
Note the lactometer reading (CLR) if any deviation in temperature correction facto should be considered.
51
6.1.2 Titratable acidity of milk
The titratable acidity test is employed to ascertain if milk is of such a high acidity as to reduce its keeping quality and
heat stability.
Principle:
Natural acidity in milk is due to its constituents, such as casein, albumin, citrate, phosphate and carbon dioxide. This
acidity can be measured by titrating milk against a standard alkali using as indicator like phenolphthalein and is
expressed in term of lactic acid.
Procedure:
Calculation:
Acidity=Burette reading×9×0.1
FT1 analyses the main product components in milk as well as screening for milk abnormalities that is adulterant in
milk– all at once.
Principle: analyses the product using FT-Infrared technology, assessing milk constituents, using absorption at
different wavelengths in the infrared spectrum to detect the presence of specific parameters in milk like Fat, SNF and
Protein.
52
Detection of adultrants in milk
Principle:
The methylene blue reduction test is based on the fact that the colour imparted to milk by the addition of a dye such as
methylene blue will disappear more or less quickly. The removal of the oxygen from milk and the formation of
reducing substances during bacterial metabolism causes the colour to disappear. The agencies responsible for the
oxygen consumption are the bacteria. Though certain species of bacteria have considerably more influence than
others, it is generally assumed that the greater the number of bacteria in milk, the quicker will the oxygen be
consumed, and in turn the sooner will the colour disappear. Thus, the time of reduction is taken as a measure of the
number of organisms in milk although actually it is likely that it is more truly a measure of the total metabolic
reactions proceeding at the cell surface of the bacteria.
Procedure
Take 1ml of methylene blue indicator in 15×150mm test tube as per the number of sample
Add 10ml of milk sample to it, immediately close test tube with sterile rubber cork to avoid cross
contamination.
Keep all the test tube to hot water bath at 37°C.
53
Observe for colour change after few hours.
Result
Change in colour from light yellow to milk white shows the spoilage of milk, time must be note down which indicates
the shelf life of that milk.
Apparatus required
Reagents:
Sulphuric Reagents: acid (Specific Gravity 1.807 to 1.812 gm/ml at 27 C) corresponding to a concentration of
90 to 91% by mass which is normally called as Gerber Sulphuric Acid.
Iso amyl alcohol (Specific Gravity 0.810 to 0.812 gm/ml at 27°C) conforming to grade I of IS:360:1964 of
clear and colorless liquid shall distil berne 30 to 132°C
Procedure:
Principle:
Milk contains soluble substances containing salts like the phosphate , citrate , Sulphate , chlorides and bicarbonates of
calcium , Magnesium , potassium ,sodium etc…heating of milk at higher temperature decomposes organic matter and
soluble inorganic salts are left behind in the form of ash.
Procedure:
Heat the dish in order to remove any moisture from it. Cool in a desiccators to room temperature and weigh it
accurately.
Weigh 10gm of milk in the weighed dish.
Evaporate the sample to dryness on water bath, avoid spilling and spurting of milk by using thin glass rod
drawn to a point and remove any particle adhering to the rod into the dish. Ignite the sample.
Keep the ignited sample in a muffle furnace at temperature of 550-600°C until the ash is free from carbon
(white precipitate).
Cool in desiccators to room temperature weigh quickly and accurately.
Observation:
Calculations:
It is done to check the developed acidity /Spoilage of milk & to check weather the milk is fit for processing or not.
Principle:
The organoleptic tests of determining the quality of the milk is not very reliable. Milk of highly developed acidity
clots on boiling.
Procedure
Results
If milk gets clot after boiling it indicates milk gets spoiled due to excess of acidity.
55
6.1.8 Alcohol test
Principle:
The alcohol determines the susceptibility of the milk to coagulation due to developed acidity, salt imbalance or high
albumin content.
Procedure:
Results
If clot occur then it is positive for alcohol which is undesirable, if milk is clear then it is negative for alcohol.
1.UREA TEST:
Procedure:
Take 2 ml of milk
Add 2 ml of urea reagent and mix well (Dimethyl amino benzaldehyde) 1.6 g of dissolved in 100 ml of water
Add 10 ml of con HCL solution
56
Observation:
As indicated in the above chart if thick yellow colour appears then it is adulterated with urea.
2. STARCH AND CEREAL FLOURS TEST:
Procedure:
Boil 5 ml of well-mixed milk and cool it.
Add a few drops of starch reagent.
Observation:
As indicated in the above chart if purple colour appears then it is positive to starch adulteration.
3. SUGAR:
Procedure:
Take 1 ml of milk,
Add 1 ml 0f sugar reagent (RESORCINOL AR C6H602 ) add 6 ml +35 ml of hydrochloric acid
Place in a boiling water bath for 3-5 minutes .
Observation:
As indicated in the above chart if brick red colour appears then that milk is adulterated with sugar.
4. SALT TEST:
Procedure:
Take 5 ml salt reagent -1 (Agno3 –0.1 N )
Add a few drops of salt reagent 2 = 10 % potassium chromate ( red colour develops )
Add 1 ml of milk and mix well
Observation:
As indicated in the above chart if thick yellow colour appears then it is positive for Salt adulteration.
5. NEUTRALIZERS TEST:
Procedure:
Take 2ml of milk Add 2 ml
Neutralizer reagent and mix well
Observation:
As indicated in the above chart if thick pink colour appears then it is positive for neutralizer adulteration.
6.2. GHEE
Procedure:
Take 50ml of spirit and 10g Ghee in a separate 250ml conical flasks.
Titrate conical flask containing spirit by adding 2-3drops of phenolphthalein indicator against 0.1N NaOH sol.
In a burette.
Heat both conical flask.
Mix both solutions in a single conical flask.
After it reaches ~65°C add few drops of phenolphthalein indicator to it and titrate against 0.1N NaOH sol. In a
burette.
57
Take burette reading.
Calculation:
FFA= ------------------------------
Sample taken
6.3 PANEER
Procedure:
Calculation:
Take the readings after 3hrs and calculate the difference in weight
6.3.2 Acidity
Procedure:
Calculation:
Acidity= -----------------------------------
Sample taken
6.3.3 Fat
Procedure:
58
Adjust the fat column within the scale on butyrometer and take the reading.
Observation:
DM-Demineralised water.
SW-Soft water.
BF-Boiler feed water.
BDW-Boiler blowdown water.
Procedure:
Observation:
Observe for the colour change during titration and note down the burette value.
Calculation:
Burette reading×20
Procedure:
Observation:
Observe for the colour change during titration and note down the burette value.
Calculation:
Burette reading×100
To determine the NaOH concentration in water sample. And it is done only for DM and BDW sample
Procedure:
59
Take 10ml of water sample in a beaker.
Add 2-3 drops of phenolphthalein indicator.
Titrate against 0.1NHCl in a burette.
Observation:
Observe for the colour change during titration and note down the burette value.
Milk and milk products are classified in several categories and require a different types of container and level of
protection depending on the conservation techniques used and the shelf life expected. Packaging is a technique of
using the most appropriate containers and components to protect, carry, identify and merchandise any product. It
constitutes an important link between the manufacturer and ultimate consumer for the safe delivery of the product
through different stages of production, storage, transport, distribution and marketing.
Though great efforts have been made in producing high grade processed milks or manufactured dairy products, unless
they are delivered in a fresh, sound and suitable form to the consumer, they are likely to be rejected, thus causing
enormous wastage. The loss can be offset to a great extent by adequate protective packaging to withstand the hazards
of climatic changes, transportation, handling etc.
6.5.1 Width:
The width of the film shall be 324+/- 2mm for films other than 6 litres.
Volume of milk packets Thickness (in micron) Pouch length (in mm) Yield(packets per Kg)
250 ml 41-47 110 ~680
500 ml 43-49 150 ~480
1ltr 52-58 230 ~560
6.5.2 Drop test: Sixteen samples of filled pouches shall be taken randomly from the filling line. The temperature of
the pouches must be maintained within 4° C of the filling temperature of the milk. Sample pouches shall be dropped
from an appropriate height on flat surface.
Each one of the samples are dropped in the following order: on the flat side, on the opposite side, on flat longer edge,
on opposite longer edge. The samples will be deemed to have passed the test if not more than four pouches burst out
of 20.
6.5.3 Test for ink adhesion: The printed film is immersed in milk for 12 hours at a temperature of 8°C. The film must
be then be removed from the milk and wiped dry with a cloth. The printed surface isthen rubbed gently with a tissue
paper. The milk should not affect the film is a way to reduce the printed matter not readable after the test.
6.5.4 Leak test: The milk pouches made from the film when filled with milk at about 8°C and sealedshall not show
any leakage when subjected to uniformly distributed load of 2.5 kg for 200ml and 250 ml pouch, 5kg for 500 ml, 10
kg for 1 liter pouch and 30 kg for 6 liter pouch in flat position for 10 minutes with sealed side on top.5.
6.5.5 Random weight test: The milk is taken randomly from machines and weighed. The measured weight must fall
within the range and if it differs the flow must be varied to suit the range of weights.
60
250ml 255-260
500ml 515-520
1L 1030-1035
6.6 MICROBIOLOGY
The methylene blue reduction test is based on the fact that the color imparted to milk by the addition of a dye
like methylene blue will disappear more or less quickly. The removal of the oxygen from milk and the formation of
reducing substances during bacterial metabolism cause the color to disappear. The agents responsible for the oxygen
consumption are the bacteria. Though, certain species of bacteria have considerably more influence than others, it is
generally assumed that the greater the number of bacteria in milk, the quicker will the oxygen be consumed, and in
turn the color will disappear. Thus, the time of reduction is taken as a measure of the number of microorganisms in
milk. Although, it is likely that it is more truly a measure of the total metabolic reactions proceeding at the cell surface
of the bacteria. The test is useful in assessing the bacteriological quality of milk by determination of the time taken for
the reduction of methylene blue in milk indicated by its colour change.
Principle:
Oxidation reduction potential of a substrate may be defined generally as the chemical process in which the substrate
either loses or gains electrons. When an element or compound loses electrons the substrate is said to be oxidized,
while a substrate that gains electrons becomes reduced.
Milk, as it exists in the udder has a sufficiently low redox potential to reduce the methylene blue immediately. The
processes like milking, cooling, dumping etc. raise the oxidation reduction potential of milk to +0.3V, because of the
incorporation of atmospheric oxygen. At this particular O-R potential, methylene blue is in oxidized state. When
bacterial cells multiply in milk these, consume dissolved oxygen and as more and more oxygen is used and gets
depleted, the dye starts acting as electron acceptor instead of oxygen. As the oxidation reduction potential decreases
61
from + 0.06 to � 0.01 V, methylene blue gets reduced. One atom of hydrogen is taken up by the double bonded
nitrogen of the dye that converts it into colourless state. The greater is the number of microorganisms in milk, the
greater is the metabolic activity and the faster is the reduction of methylene blue.
Procedure
Take 1ml of methylene blue indicator in 15×160mm testube as per the number of sample.
Add 10ml of milk sample to it, immediately close testube with sterile rubber cork to avoid cross
contamination.
Keep all the testube to hot water bath at 37°C.
Observe for colour change after few hours
Result
Change colour from blue to white shows the pasteurization of milk whether it pasteurize or not, time must be noted
down.
Pasteurisation is an essential process in the production of milk which is safe and free from pathogens. Alkaline
Phosphatase is an enzyme which is naturally present in milk, but is destroyed at a temperature just near to the
pasteurization temperature. Alkaline Phosphatase test is used to indicate whether milk has been adequately pasteurised
or whether it has been contaminated with raw milk after pasteurisation. This test is based on the principle that the
alkaline phosphatase enzyme in raw milk liberates phenol from a disodium para-nitro phenyl phosphate and forms a
yellow coloured complex at alkaline pH (Scharer, 1943). The intensity of yellow colour produced is proportional to
the activity of the enzyme. The colour intensity is measured by direct comparison with standard colour discs in a
Lovibond comparator. The test is not applicable to sour milk and milk preserved with chemical preservatives.
Apparatus required
2. Comparator - with special discs of standard colour glasses calibrated in µg p-nitrophenol per ml milk, and 2 x 25
mm cells.
6. Litmus Paper
Reagants
1. Sodium Carbonate-Bicarbonate Buffer - Dissolve 3.5 g of anhydrous sodium carbonate and 1.5 g of sodium
bicarbonate in one litre of distilled water.
2. Buffer Substrate - Dissolve 1.5 g of disodium p-nitrophenyl phosphate in one litre of sodium carbonate-
bicarbonate buffer. This solution is stable if stored in a refrigerator at 4°C or less for one month but a colour control
test should be carried out on such stored solutions
Procedure
62
1. Pipette 5 ml of buffer substrate into a clean, dry test tube followed by 1 ml of the milk to be tested. Stopper the
tube, mix by inversion and place in the water-bath
2. At the same time place in the water-bath a control tube containing 5 ml of the buffer substrate and 1 ml of boiled
milk of the same kind as that under test that is pasteurized homogenized, low fat.
3. After 2 hours, remove the tubes from the bath, invert each and read the colour developed using the comparator
and special disc, the tube containing the boiled milk control being placed on the left of the stand and the tube
containing the sample under test on the right. Record readings which lie between two standard colour discs by adding
a plus (+) or minus (-) sign to the figure of the nearest standard.
NOTE - If artificial light is needed when taking these readings, an approved ‘day light’ source of illumination must be
used.
Result
Change in colour from light yellow to milk white shows the spoilage of milk, time must be note down which indicates
the shelf life of that milk.
6.5.2 STANDARD PLATE COUNT METHOD-It is a technique called the ‘standard plate count’ to estimate the
population density of microorganisms in a media by plating a small and dilute portion of the sample and counting the
number of microorganism colonies.
There are pour plate, Streak plate and Spread plate method are done to determine the bacteria, yeast, mold and
coliform.
The pour plate method is a microbiological laboratory technique for isolating and counting the viable microorganisms
present in a liquid sample, which is added along with or before molten agar medium prior to its solidification.
For the pour plate, the sample must be either liquid or in suspension form. The solid sample must be suspended in a
suitable solvent that doesn’t influence the growth of any microorganisms or react with any material of the media.
Specific culture media is used for the isolation and differentiation of suspected (or specific) bacteria. The culture
medium is a solid agar medium that is melted and is at a temperature of 40 – 45°C.
Petri Plates
Sterile Petri plates are used. They must be labeled before pouring samples or media.
Test-tubes
Test tubes are needed for serial dilution during sample preparation. The tubes must be sterile.
Either distilled water or broth can be used for serial dilution. They are also used for dissolving the solid or semi-solid
sample.
A micropipette of 0-200µL or 1 mL capacity is required for measuring the sample during serial dilution and sample
inoculation.
The general procedure for performing the pour plate method can be summarized as follows:
a. Arrange all the requirements, put on the PPE, sterilize the work surface, and set up the laboratory types of
equipment.
b. Sample preparation:
If the sample is in liquid form, serially dilute it to make the microbial load to the range of 20 – 300 CFU/mL. (Prior
pilot test may give exact value. You can prepare serial dilution up to 10-10 and use different dilutions.)
If the sample is in solid or semisolid form, dissolve it in sterile distilled water or sterile broth, or any other solvent.
(Generally, 1 gm sample is mixed with 9 ml of solvent to get the concentration of 10-1 gm/mL.)
64
c. Media preparation:
d. Arrange sterile Petri plates. Label at the edge of the bottom of the plate with the dilution factor, date, name,
sample ID, and other required information.
e. Inoculation:
Is the process of introducing microbes into a culture media so that it reproduces there.
f. Close the lid of the Petri plate. Allow the media to completely solidify.
g. Incubate the plate in an inverted position under suitable incubation conditions (mostly for 24 hours at 37°C).
Used to isolate and enumerate viable bacteria and fungi (calculate CFU/ml) from suspensions or liquid
samples.
Used in food and pharmaceutical industries to isolate microorganisms and calculate CFUs from raw materials
and products, like water, beverages, foodstuff, tissue samples, etc. This will help in quality control to ensure
whether the product is safe to consume or not.
Used to isolate and enumerate microorganisms from soil to study soil microflora.
Used to generate growth curves while studying microbial metabolisms and biochemical features, and the
effects of environmental factors on microbial growth.
Used in getting discretely isolated colonies for obtaining pure culture and studying biochemical characters.
Used in separating pure culture from mixed cultures.
It is easy to perform and doesn’t require extra tools or materials for inoculation.
Don’t require previously solidified agar medium.
Don’t have a risk of gouging during inoculation as like in streaking and spreading.
Even a very low microbial load can be detected.
Along with the isolation of microorganisms, their isolated colonies can be obtained. The number of CFU/mL
can be calculated as well.
It can use any type of specimen like clinical or environmental samples, liquid or solid (it can be dissolved).
It is suitable for isolating facultative and anaerobic microorganisms. Aerobes can also be isolated by this
method.
65
Plate count agar (PCA) is a bacteriological substrate used for the determination of the total number of live, aerobic
bacteria in a sample. It is not a selective medium. The amount of bacteria is expressed as colony-forming units per
gram (CFU/g), in solid samples and per ml (CFU/ml) in liquid samples.
Plate Count Agar is also called Tryptone Glucose Yeast Agar or Casein-Peptone Dextrose Yeast Agar. The medium
contains an enzymatic digest of casein that provides amino acids, nitrogen, carbon, vitamins, and minerals for the
growth of the organism. Yeast extract primarily supplies the B-complex vitamins. Glucose is a fermentable
carbohydrate and provides an energy source for the growth of bacteria. Agar is the solidifying agent.
Ingredients(in Gms/L)
Plate Count Agar is used for the enumeration of bacteria in food, water and other materials of sanitary
importance.
It is also suitable for enumerating bacterial count of sterile rooms.
It is used for the cultivation, isolation and enumeration of yeasts and molds from foodstuffs and other materials. This
culture medium complies with the recommendations of the American Public Health Association for food (1992) and
the United States Pharmacopeia.
Potato Dextrose Agar (PDA) contains dextrose as a carbohydrate source which serves as a growth stimulant and
potato infusion that provides a nutrient base for luxuriant growth of most fungi. Agar is added as the solidifying
agent. A specified amount of sterile tartaric acid (10%) may be incorporated to lower the pH of the medium to 3.5 so
that bacterial growth is inhibited.
Ingredients(in Gms/L)
Suspend 39 grams in 1000 ml distilled water. Heat to boiling to dissolve the medium completely.
Sterilize by autoclaving at 15 lbs pressure (121°C) for 15 minutes. Mix well before dispensing.
In specific work, when pH 3.5 is required, the medium should be acidified with sterile 10% tartaric acid.
The amount of acid required for 100 ml. of sterile, cooled medium is approximately 1ml.
Do not heat the medium after addition of the acid.
Uses of PDA
It is used for the detection of yeasts and molds in dairy products and prepared foods.
It may also be used for the cultivation of yeasts and molds from clinical specimens.
PDA with TA (Tartaric Acid) is recommended for the microbial examination of food and dairy products.
PDA with Chlortetracycline is recommended for the microbial enumeration of yeast and mold from
cosmetics.
PDA with Chloramphenicol is recommended for the selective cultivation of fungi from mixed samples.
Coliforms refer to all aerobic and facultative anaerobic, gram-negative, non-spore-forming rod-shaped bacteria that
ferment lactose with gas and acid formation within 48 hours at 35°C. Procedures to detect, enumerate, and
presumptively identify coliforms are used in testing foods and dairy products. One method for performing the
presumptive test for coliforms uses Violet Red Bile Agar (VRBA). Violet Red Bile Agar (VRBA) is a selective
medium used to detect and enumerate lactose-fermenting coliform microorganisms.
It relies on the use of the selective inhibitory components crystal violet and bile salts and the indicator system
lactose and neutral red.
Crystal violet and bile salts inhibit growth primarily of the Gram-positive accompanying bacterial flora.
Degradation of lactose to acid is indicated by the pH indicator neutral red, which changes its color to red, and
by precipitation of bile acids.
Thus, the growth of many unwanted organisms is suppressed, while tentative identification of sought bacteria
can be made.
Organisms that rapidly attack lactose produce purple colonies surrounded by purple haloes. Non-fermenters or
late lactose fermenters produce pale colonies with greenish zones.
Ingredients(in Gms/litre)
67
Suspend 41.53 grams in 1000 ml distilled water.
Heat with stirring to boiling to dissolve the medium completely.
Note: DO NOT AUTOCLAVE.
Cool to 45°C and pour into sterile Petri plates containing the inoculum.
Transfer a 1 mL aliquot of the test sample to a petri dish.
Add 10 mL of Violet Red Bile Agar (at 48°C) and swirl to mix.
Allow medium to solidify before incubating at 35°C for 18 – 24 hours; use 32°C for dairy products.
Examine for purple-red colonies, 0.5 mm in diameter (or larger), surrounded by a zone of precipitated bile
acids.
Continue with confirmatory testing of typical organism’s colonies.
VRBA is used for the isolation, detection, and enumeration of coli-aero genes bacteria in water, milk, and other dairy
food products and also from clinical samples.
IV. EMB(Eosin Methylene Blue) agar media – For Water and Milk powder
Eosin Methylene Blue (EMB) agar is a differential microbiological medium, which slightly inhibits the growth of
Gram-positive bacteria and provides a color indicator distinguishing between organisms that ferment lactose (e.g., E.
coli) and those that do not (e.g., Salmonella, Shigella).
Ingredients(in Gms/liter)
68
EMB Agar (Eosin Methylene Blue Agar) is recommended for the isolation and differentiation of gram
negative enteric bacteria from clinical and nonclinical specimens.
It is useful in differentiating gram positive and gram-negative bacteria.
It helps in the isolation and differentiation of enteric bacilli and gram-negative bacilli.
It is used in testing the quality of water, especially in determining if the water is contaminated by harmful
microorganisms.
It differentiates microorganisms in the colon-typhoid-dysentery group.
EMB media assists in visual distinction Escherichia coli, other nonpathogenic lactose-fermenting enteric
gram-negative rods, and the Salmonella and Shigella genera.
It also helps in the isolation and differentiation of lactose fermenting and non-lactose fermenting enteric
bacilli.
6.5.3 Air Count/Sampling – especially it done to check the presence of bacteria, yeast and moulds in the working
environment. If enough microbial count occurs then that working area is not fit for production activity.
Air sampling is carried out to ensure that workplace or environmental air is meeting regulatory standards and to help
Occupational Hygiene and Health & Safety professionals assess employee exposure to airborne hazards.
a) In active monitoring, a microbial air sampler is used to force air into, or onto its collection medium (e.g., Petri
Dish with nutrient agar based test media) over a specified period of time. The collected culture can then be
incubated and analyzed (ie., count bacterial and/or fungal, colony forming units (CFU), and identify if
required).
b) In passive monitoring, settle plates (Petri dishes) are opened and exposed to the air for specified periods of
time to determine what microbiological particles may be present in the environment, as they may settle out of
the ambient air, and onto the media surface of the Petri Dish.. These plates are then incubated and analyzed.
6.5.4 Swab method - is a practical analysis method used in the detection of microorganisms regarding personnel
hygiene and sanitation, surface control, environments and food.
a) Hand Swab test-Hands of workers must be clean to produce a quality product, hence frequently swab test is done
for hands to check the microbial load.
b) Apron Swab test – Similar to the hand swab apron swab is taken and check for microbial load in order to ensure
proper sterility in the working area and to ensure personal safety who are working in the lab.
c) Equipment swab test –It is done to determine the microbial load present in the equipment’s used in laboratory.
Example like Milk Cans, Paneer Vat, Utensils are rinsed in water and that water is tested for microbial load.
Milk and dairy products present considerable socioeconomic importance but are also a regular pesticide residue
contamination source, which is considered a worldwide public health concern and a major international trade issue.
6.5.6 Aflatoxin test–The main fungi that produce aflatoxins are Aspergillus flavus and Aspergillus parasiticus, which
are abundant in warm and humid regions of the world.
Aflatoxin M1 found in milk of dairy cattle is the metabolite of Aflatoxin B1 that occurs in feed materials.
Approximately 0.3 to 6.2 per cent of Aflatoxin B1 is converted into Aflatoxin M1 and excreted in milk of dairy
animals.
69
To detect the aflatoxin in milk, aflatoxin kit is used.
Different analytical methods have been developed to examine the drug residues in milk, divided into screening tests
and confirmatory tests. Screening methods are qualitative-based methods like thin layer chromatography and
microbial inhibition test usually used to detect residues. In contrast, confirmatory methods are costly and require more
time and trained personnel. To detect the antibiotics in milk, antibiotic kit is used (ProGnosis and Delvotest ®)
Starter propagation is the most important operation of the quality control unit of dairy plant as the quality of starter is
having a direct bearing on the quality of finished product. The main aim of propagation is to maintain pure cultures
and activate cultures without any loss of viability . The culture organisms are preserved in small quantities known
as‘stock cultures’. Fermentation process of any cultured dairy product relies on the ‘purity’ and ‘activity’ of the
starter culture.
1. Must be active
The dairy product manufacturers need to inoculate the culture into milk or other suitable substrate. Number of steps
are to be followed during propagation of starter culture for ready to use. They can be seen from the following:
1.Research establishments
http:// wdcm.nig.ac.jp
70
2. Educational Colleges
4. Commercial manufacturers
a. Chr.Hansen laboratoriam-Harsholm, Denmark. Specialized in DVS (Direct vat Set) cultures and ready
set cultures. In India- ESDEE chemocrats, 46 White Hall, 143 A, Kranti Marg, Mumbai-400 036
II.Mother culture - (first inoculation): allcultures will originate from this preparation.
III.Intermediate culture (feeder) –is used in preparation of larger volumes of prepared starter.
Stock and mother cultures are propagated in laboratory and feeder and bulk cultures in the starter room of the dairy
plant.
2. Treatment of milk
3. Inoculation
4. Incubation
5. Cooling of starters
Selection of milk
Milk is a good medium for the propagation of starters because it gives better and milder flavour,better
viscosity. The milk meant for the starter propagation should be of high quality.
Milk of first grade should be used
Milk of abnormal quality i.e. mastitis milk or colostrums milk or late lactation milk should not be used
Milk should be free from antibiotic residues
Milk should be free from bacteriophage
Milk should not contain residues of detergents and sanitizers
Milks should have a low bacterial load
Milk should have high SNF content
Milk should have clean flavour and odour
Milk of above characteristics is difficult to obtain and hence the NFDM (SMP) is used for the propagation of
starters as it avoids daily variations. Flavour and odour defects are easy to detect if skim milk is used for the
starter propagation.Skim milk with a total solids content of 10-11 % is desirable for the propagation of
starters.
Treatment of milk
Milk is usually subjected to heat treatment before using for the inoculation of starters.
71
The purpose of heat treatment is
Tyndalization
a. First day the reconstituted skim milk is autoclaved at 110°C under 10 lbs pressure for 10 minutes. The milk
samples are kept at room temperature so that the spores which escaped the heat treatment may geminate and
cause curdling of milk if they are present in large number.
b.On the second day the samples are examined for any curdling. The curdled samples are discarded and the
other samples are steamed for 30 minutes.
d. On the third day the samples are again examined for any curdling. The curdled samples are discarded and
the other samples are again steamed for 30 minutes.
e. The samples so sterilized are either kept at room temperature or in refrigerator till they are used.
Inoculation
Inoculation is preferred with sterilized equipment. Inoculation has to be carried out in separate rooms with UV
lamp designated for this purpose or by using Laminar flow system. Freeze dried ampoule is sterilized with
alcohol and liquid culture tubes are shown to flames.
The amounts of inoculums depend on the activity of starter, temperature of incubation and time of incubation.
Normally 0.5% to 2.0% is used subject to variations depending upon the situation. Possibilities of external
contamination are minimized as far as possible by working quickly.
Incubation
Incubation temperature depends on the amount of inoculum and on the type of starter culture. For the
mesophilic organisms the temperature is 21-22°C for 14-16 hours and for the thermophilic organisms it is 41-
43°C for 3 -4 hours. Change in temperature may affect the composition of starters in mixed population.
Cooling
After incubation the culture is cooled to stop further development. Refrigeration appears to give
appropriatecooling effect.
Time consuming
Requires skilled operators
May lead to contamination by bacteriophage.
72
6.6 Packaging materials test:
Milk and milk products are classified in several categories and require a different types of container and level of
protection depending on the conservation techniques used and the shelf life expected. Packaging is a technique of
using the most appropriate containers and components to protect, carry, identify and merchandise any product. It
constitutes an important link between the manufacturer and ultimate consumer for the safe delivery of the product
through different stages of production, storage, transport, distribution and marketing.
Though great efforts have been made in producing high grade processed milks or manufactured dairy products, unless
they are delivered in a fresh, sound and suitable form to the consumer, they are likely to be rejected, thus causing
enormous wastage. The loss can be offset to a great extent by adequate protective packaging to withstand the hazards
of climatic changes, transportation, handling etc.
6.6.1 Width:
The width of the film shall be 324+/- 2mm for films other than 6 litres.
Volume of milk packets Thickness (in micron) Pouch length (in mm) Yield(packets per Kg)
250 ml 41-47 110 ~680
500 ml 43-49 150 ~480
1ltr 52-58 230 ~560
6.6.2 Drop test: Sixteen samples of filled pouches shall be taken randomly from the filling line. The temperature of
the pouches must be maintained within 4° C of the filling temperature of the milk. Sample pouches shall be dropped
from an appropriate height on flat surface.
Each one of the samples are dropped in the following order: on the flat side, on the opposite side, on flat longer edge,
on opposite longer edge. The samples will be deemed to have passed the test if not more than four pouches burst out
of 20.
6.6.3 Test for ink adhesion: The printed film is immersed in milk for 12 hours at a temperature of 8°C. The film must
be then be removed from the milk and wiped dry with a cloth. The printed surface isthen rubbed gently with a tissue
paper. The milk should not affect the film is a way to reduce the printed matter not readable after the test.
6.6.4 Leak test: The milk pouches made from the film when filled with milk at about 8°C and sealedshall not show
any leakage when subjected to uniformly distributed load of 2.5 kg for 200ml and 250 ml pouch, 5kg for 500 ml, 10
kg for 1 liter pouch and 30 kg for 6 liter pouch in flat position for 10 minutes with sealed side on top.5.
6.5.5 Random weight test: The milk is taken randomly from machines and weighed. The measured weight must fall
within the range and if it differs the flow must be varied to suit the range of weights.
73
Chapter 7
Maintenance Steps:
INTRODUCTION:
Refrigeration is ‘Heart’ of the dairy industry because milk is safe by cooling for long time. Refrigeration system is
based on Heat transfer method.
“Refrigeration may be defined as an art of producing & maintaining the temperature in a space below atmospheric
temperature.”
74
PARTS OF THE REFRIGERATION SYSTEM:
Compressor: it’s the heart of the refrigeration system. It compresses the vapour refrigerant of lowpressure and
temperature to high pressure and temperature.
Expansion valve: releases the refrigerant at low temperature and low pressure.
7.1.1 COMPRESSOR-KC 9
The compressor is the “heart” of a refrigerator. It circulates the refrigerant throughout the system and adds pressure to
the warm part of the circuit, and makes the refrigerant hot.
a. Suction
b. Discharge
a. Oil separator
75
It is used for lubrication
d. Kirlosker-215 HP02
In an ice bank tank, the refrigeration system is used to build ice (or iced water) which is stored and used later to cool
the milk.
a. Ammonium coil
76
Contain ammonium refrigerant in it
b. Surge drum(accumulator)
c. Expansion valve
d. Agitator motor
77
It helps in constant agitation
7.1.3 CONDENSOR
The condenser removes heat from the hot refrigerant vapor gas vapor until it condenses into a saturated liquid state.
After condensing, the refrigerant is a high-pressure, low-temperature liquid
a. Receiver
Receiver is a storage vessel designed to hold excess refrigerant which is not in circulation.
b. Condenser Fan
78
c. Condenser motor 10HP
7.2 BOILER
79
Heating surface area of coal boiler-183m2
Boiler pressure-17. 5Kgcm2
Ash is collected separately an disposed safely.
80
7.3 EFFLUENT TREATMENT PLANT (ETP)
7.3.1 Grip chamber-where oil(like fat, Colestral, etc.,)and water gets separated here.
7.3.2 Collection tank-The collection tank collects the effluent water from the screening chamber, stores and then
pumps it to the equalization tank.
81
7.3.3 Equalization Tank- EQ tanks are used in many industrial applications to reduce the peaks and flows in
wastewater discharges from the production area as well as the pollutant loadings
7.3.4 Aeration Tank(primary and secondary tank) – Bacterial growth takes place here. An activated sludge process
where air is added into the water to encourage microbial growth. The microbes in the water feed on the organic
material and form flocs that then settle out.
82
7.3.6 Primary treated Water tank-Water from cycling tank collected here, which is not yet ready to use.
7.3.7 Carbon tank- A filter with granular activated carbon (GAC) is a proven option to remove certain chemicals,
particularly organic chemicals, from water. GAC filters also can be used to remove chemicals that give objectionable
odours or tastes to water.
83
7.3.8 UF(Ultra Filtration) Tank- UF can remove most organic molecules and viruses, as well as a range of salts. It
has gained popularity because it produces a stable water quality no matter the source water, has a compact physical
footprint, removes 90-100% of pathogens.
Gardening.
Agriculture.
84
Washing, etc.,
After drying the sludge it is used as a fertilizer directly or mixed with other fertilizer in Agriculture.
85
Chapter 8
MARKETING DEPARTMENT
Marketing
Marketing refers to activities a company undertakes to promote the buying or selling of the products or services.
Marketing process:
The marketing process is very useful for the dairy industry. It is a process that helps the dairy industry in analyzing the
opportunities in the market, selecting the target markets, developing the marketing mix, and management of the
marketing efforts.
FLOW CHART
Marketing manger
Deputy manger
Assistant manager
Marketing office
1. Analysis of the opportunity in the market: A producer or an organization needs to analyze the opportunities.
These opportunities are related to the needs and wants of the customers. When these are not properly satisfied by the
competitors in the market. While initiating the marketing process, a company should focus on the opportunities that
would be beneficial in the long run. For this purpose, the company gets help from the marketing information system to
get useful information from the market.
2. Selection of the target market: Selecting the target customer is the most important step in the marketing process.
As it is obvious that the company cannot satisfy the whole market. Therefore, it must divide the whole market into
different segments. Like segmenting, targeting, and positioning. Then choose the best meets.
86
3. Development of the marketing mix: The marketing mix is the set of tactical marketing tools that the firm blends
to produce the response it wants from the target market. Besides, The marketing mix is composed of the following
four P’s.
4. Management of marketing efforts: The development marketing program is actually the action phase. It is a
suitable marketing mix is set for a target market. However, The management of marketing efforts has core four
functions. They are-
Based on these steps, we divide the firm and food products marketing process below-
Firm products mean milk that may be pasteurized or not. In the past time, Goals collects milk and used to visit
households every morning with their milk containers to sell fresh milk. And the household used to buy from them. But
over the last two to three decades, things have changed a lot.
Because customers demand have been changed. Now, They become more conscious about their health and taking
hygiene food. The market analysis found that several industrial processors have emerged. They collect, process, and
sell milk and milk products in packaged form with the promise of hygiene and quality.
The selection of the target market for the firm product is not so diversified. People of all regions and ages consumed
liquid milk.
The product is milk which is an offer to the customer. Price setting of milk is almost the same in all the industries.
Companies buy milk from producers at $5. Then process it and distribute it to the wholesaler at $3-4. Wholesaler
gives it to retailers at 65-70tk. Finally, customers get at $5. Products are available to the customers. They found their
favorite brands’ milk at their onvenient place. After that, Companies do promotional activities for their product. But
it’s not a huge one.
1. Free-rider problem
87
2. Cost-price squeeze
3. Superior bargaining power of the buyer
4. Changing food market price efficiency
5. Profit gap between farm and food sectors
Dairy food products have different types of the product line. Like- cheese, curd, sweets, ice cream, chocolates, ghee,
etc. this product market needs to be analyzed. Knowing the customer’s needs, demand, and want, firms try to fulfill
their satisfaction.
Food products need to be segmented, targeted, and positioned. At present, The demand for cheese and chocolates are
not the same. At different ages, people have different types of food. Like, young peoples and children like to have ice-
creams and chocolates. Some regions’ people are fond of cheese while others are not.
Products are different. That’s why the price is different from each other. But, the organization always is ensured the
availability of products.
Total collection of milk is 1.5 L from Dharwad, Gadag and uttara Kannada. Which is processed and distributed to the
dealers? And The ksheera bhagya scheme was launched on 1 august 2013 by the Karnataka state government. This
scheme is implemented by the ministry of education and the ministry of women and children in Karnataka as part of
this scheme, the government provides free milk to schools and courtyard shelter children. Total marketing of milk and
milk product is 415 crores.
Marketing strategy like sales promotional and advertisementactivities of DMU are as follows.
Press advertisements
Hoardings
Wall paintings
Rental for KSRTC Buses
Leaf lets
Banners
Vehicles paintings and own hoarding paintings
Pole ads and Flute boards
88
Rate display boards
Milk carry bags
Calendar and greetings
Exhibition, drawing and consumer mela.
02 Curd 14301/day
05 Peda 289/month
09 Khoa 240/month
10 Butter 1032/month
89
Chapter 9
SWOT ANALYSIS
Strength:
NANDINI is a strong brand image in south India.
An ISO HACCP certified company.
Automated computerized plant.
Supply chain management.
Maintain uniform quality.
Company has good relationship with customer.
Low operation cost.
Weakness
Lack of effective media advertising.
Promotion is based on seniority.
High man power over head.
External interference from state federation.
Opportunities
DAMUL can maintain and improve the quality to build customer confidence.
Exsisting breed nandini can be used to expand product line.
DAMUL can also export its product to near countries.
Exsisting infrastructure can be used to meet considering demand in future.
Threats
Using market share because of price change.
Very attractive commission for agent from rural.
Entitling MNCs into dairy industry with cheap milk and milk products may create different competitors.
External political interference may create unfavourable circumstance .
The required information and data was assimilated trough two sources:
1. Primary Data :
2. Secondary Data:
90
Chapter 10
CONCLUSION
It was an exciting experience to us working with DAMUL Dharwad. From this project we learnt about milk
and milk product, processing production packaging, quality control check, working refrigeration unit, how
the boiler are using in milk industry, how they utilize the waste water and how they treat the waste water, the
marketing tactics used by Dharwad Milk Union Limited Dharwad.
Dharwad Milk Union Limited Dharwad is reputed organization which comes under Karnataka Milk
Federation. DAMUL has developed innovated milk product and marketing in Karnataka and Overall India.
And also competing with many milk and milk product industry. Dharwad is functioning well for the social
as well as economical up-liftment of rural population.
After liberalization, many foreign companies have entered into Indian market, so, DAMUL (KMF) should
strengthen all of resources to face their competitors and adopting itself to changing scenario. The Nandini is
house hold name in Karnataka and other neighbor states. So, all efforts should be continued to build upon
the important asset.
91