Tambahan:

Pelita Air
Industrial Training at PT. PELITA AIR SERVICE as a junior technician. Inspect mechanical, hydraulic and
structural systems and diagnose malfunctions. Use power and hand tools to repair aircraft parts.
Junior technician responsibilities are perform regular system inspections, maintain systems and
equipment, use gauges and diagnostic tests to detect malfunctions, repair or replace broken aircraft
parts, perform troubleshooting, keep maintenance and repair logs, use power and hand tools,
understand and apply guidelines from manuals and blueprints, ensure compliance with regional safety
regulations, and collaborate with other mechanics and electricians.

Customer Service

Help customers with complaints and questions, give customers information about products and services,
take orders, and process returns. By helping customers understand the product and answering questions
about their reservations, they are sometimes seen as having a role in sales. Customer service
representative responsibilities are responding promptly to customer inquiries, communicating with
customers through various channels, acknowledging and resolving customer complaints, knowing our
products inside and out so that you can answer questions, processing orders, forms, applications, and
requests, communicating and coordinating with colleagues as necessary, providing feedback on the
efficiency of the customer service process, managing a team of junior customer service representatives,
ensure customer satisfaction and provide professional customer support.

Marketing
Working with other marketing staff to develop unique campaign ideas to market a company’s
products, services or overall brand identity. Duties include completing market research to identify
target audience demographics or reviewing previously successful marketing campaigns, working as
part of a team to accomplish tasks by set deadlines and making adjustments throughout marketing
campaigns to achieve better engagement from consumers. Marketing responsibilities are contribute in
the implementation of marketing strategies, support the marketing manager in overseeing the
department’s operations, organize and attend marketing activities or events to raise brand awareness,
plan advertising and promotional campaigns for products or services on a variety of media, see all
ventures through to completion and evaluate their success using various metrics, prepare content for
the publication of marketing material and oversee distribution, conduct market research to identify
opportunities for promotion and growth, collaborate with managers in preparing budgets and
monitoring expenses.

Content Moderation
Handles the submission of user-generated content to an online platform. Ensure that content creators
place the content items correctly and ensure they are free from scams, errors and any illegal or
copyrighted content. Block content to make it a safer place for all end-users. Content moderation
responsibilities are understanding client policies and guidelines, and making decisions based on them,
reviewing user reports regarding website content, identifying improvement opportunities in workflow
and suggesting solutions, liaising effectively with other internal and client teams.