Scribd Logo
Upload

Welcome to Scribd!

  • ST Regis Goa Cycles Complaints Lists

    Uploaded by

    steeddynamics
    6 views2 pages
    The document summarizes complaints received about St Regis Goa bicycle models between 19/1/2024-22/1/2024 and on 6/3/2024. It lists 10 complaints received from 19/1/2024-22/1/2024 about model BC 52 bicycles which had issues like broken rear hubs, broken or loose spokes. The complaints were addressed by replacing broken parts. On 6/3/2024, 8 more complaints were received about models BC 52 and BC 42, which also had broken parts replaced. Spare parts were sent to customers including seat posts, pedal arms and tires.

    Original Description:

    Original Title

    St Regis Goa Cycles Complaints Lists

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document summarizes complaints received about St Regis Goa bicycle models between 19/1/2024-22/1/2024 and on 6/3/2024. It lists 10 complaints received from 19/1/2024-22/1/2024 about model BC 52 bicycles which had issues like broken rear hubs, broken or loose spokes. The complaints were addressed by replacing broken parts. On 6/3/2024, 8 more complaints were received about models BC 52 and BC 42, which also had broken parts replaced. Spare parts were sent to customers including seat posts, pedal arms and tires.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    6 views2 pages

    ST Regis Goa Cycles Complaints Lists

    Uploaded by

    steeddynamics
    The document summarizes complaints received about St Regis Goa bicycle models between 19/1/2024-22/1/2024 and on 6/3/2024. It lists 10 complaints received from 19/1/2024-22/1/2024 about model BC 52 bicycles which had issues like broken rear hubs, broken or loose spokes. The complaints were addressed by replacing broken parts. On 6/3/2024, 8 more complaints were received about models BC 52 and BC 42, which also had broken parts replaced. Spare parts were sent to customers including seat posts, pedal arms and tires.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    ST REGIS GOA CYCLES COMPLAINTS

    Date = 19/1/2024 – 22/1/2024


    SNO SERIAL NUMBER CYCLE COMPLAINT ACTION
    NAME
    1 FC 39 M 2023 0203 BC BC 52 rear hub broked and front wheel Rear wheel is
    spokes come out 3 nos changed by spare
    due to head of the spokes are wheel and front
    smaller than hub holes wheel spokes are
    replaced
    2 FC 39 M 2023 0189 BC BC 52 rear spokes come out 8 nos due to Rear spokes are
    head of the spokes are smaller than changed with
    hub holes large head
    3 FC 39 M 2023 0202 BC BC 52 front spokes 1no come out and rear Front and rear
    spokea 2nos come out spokes are
    due to head of the spokes are change with large
    smaller than hub holes head
    4 FC 39 M 2023 0198 BC BC 52 front spokes 3nos come out due to Front spokes are
    head of the spokes are smaller than changed with
    hub holes large head
    5 FC 39 M 2023 0200 BC BC 52 front spokes come 1no out due to Front spokes are
    head of the spokes are smaller than changed with
    hub holes large head
    6 FC 39 M 2023 0207 BC BC 52 front spokes 3nos come out and Front and rear
    rear spokes 3nos comes out spokes are
    due to head of the spokes are change with large
    smaller than hub holes head
    7 FC 39 M 2023 0196 BC BC 52 Rear spoke 1no comes due to head Rear spokes are
    of the spokes are smaller than hub changed with
    holes large head
    8 FC 39 M 2023 0197 BC BC 52 rear spokes come out 2nos due to Rear spokes are
    head of the spokes are smaller than changed with
    hub holes large head
    9 FC 39 M 2023 0206 BC BC 52 rear hub broked Rear wheel is
    changed by spare
    wheel on
    6/3/2024
    10 FC 39 A2024 0237 BC BC 52 rear hub broked Rear wheel is
    changed by spare
    wheel on
    6/3/2024
    DATE = 6/3/2024
    SNO SERIAL NUMBER CYCLE COMPLAINT ACTION
    NAME
    1 FC 39 A2024 0235 BC BC 52 rear hub broked Rear wheel is
    changed by spare
    wheel
    2 FC 39 A2024 0236 BC BC 52 Rear hub broked Rear wheel is
    changed by spare
    wheel
    3 FC 39 A2024 0239 BC BC 52 Belt cut off Belt is replaced
    Belt adjustor clamp with screw is struck Belt adjustor is
    replaced
    4 FC 39 A2024 0238 BC BC 52 Rear hub broked on 13/3/2024 nill
    FC 39 M 2023 0200 BC BC 52 Rear hub broked on 14/3/2024 nil

    4 FC 40 M 2023 0209 BC BC 42 Seat post is struck Seat post is


    removed and
    replaced new one
    5 FC 40 M 2023 0208 BC BC 42 Rear wheel one spoke comes out Which is replaced
    the nipple
    6 FC 41 A 2024 0240 BC BC 20 Right side pedal arm broken Replaced by
    another pedal
    arm
    7 FC 41 A 2024 0241 BC BC 20 Right side pedal arm broken on Replaced by
    11/3/2024 another pedal
    arm
    8 FC 41 A 2024 0245 BC BC 20 Right side pedal arm broken on Replaced by
    11/3/2024 another pedal
    arm

    Note
    1.For BC 42 seat post is replaced by BC 52 seat post
    2.Right side pedal arm (BC 20) ,belt adjustor clamp,
    seat post ,belt(1360) and tyre(700 X 35 C) had been
    send to customer end with 30 number of axle rubber
    cap and cable router as a spare

    You might also like