MEMO

FROM: Francois Damba

SUBJECT: Unit 1, Task 2 – Opportunities for Improvement

We like your ideas for improving the performance of the supply chain.
1. What actions will you take to implement these improvements?
2. How will you monitor the effect of these actions to see if they are improving the performance of
the supply chain?
3. What is ‘segregation of duties’? Does it need to be applied to any aspects of the supply chain?
4. What are ‘Standard Operating Procedures (SOPs)’? How can you use SOPs to help improve
supply chain performance? How can they help with segregation of duties?

Thank you,
Francois

To answer this task, you may find the following sections of the learning materials useful:
1.5 Improving Performance of the Supply Chain
1.6 Compliance & Organizational Policies

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