Demonstration Guide

Cisco dCloud

Cisco DNA Center and Meraki Integration -- Wireless

Assurance v1

Last Updated: 22-July-2019

About This Demonstration

This guide for the preconfigured demonstration includes:

About This Demonstration

Requirements
Get Started
Scenario 1. Cisco DNA Center Assurance Meraki Integration Use Case
What’s Next?

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Requirements
The table below outlines the requirements for this preconfigured demonstration.

Required Optional

Laptop Cisco AnyConnect®

Laptop with Cisco AnyConnect®

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Get Started

Follow the steps to schedule a session of the content and configure your presentation environment.

Cisco DNA Center – Cisco DNA Live Interface Set up

1. Search for Cisco DNA Live in the Catalog or go here

2. Click Schedule in order to reserve time for your demo session.

3. Click Schedule a Single Demo

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4. Select the time that you will be demoing this functionality to the customer. Click next when the time is
confirmed.

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5. Fill out the required information and click next

6. You will see a scheduled session under your sessions

7. Wait until the View button appears (between 10-30 minutes)

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8. Once in the session click on the Details section.

9. Scroll to the bottom of the details section until you find the Public IP address

10. Copy and paste the Public IP address into a browser

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11. Click the Cisco DNA Center Logo to log onto the interface

12. The Cisco DNA Center interface is now ready for a Meraki Cross Launch Demo.

Meraki Cisco DNA Live Cross Launch Interface

1. Search for Cisco Meraki DNA Center Integration or click here

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2. Click the View button. NOTE THIS WILL NOT WORK IF CISCO USERS ARE LOGGED INTO MERAKI
DASHBOARD VIA SSO.

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Scenario 1. Cisco DNA Center Assurance Meraki Integration Use Case

Value Proposition: In this demo, we will illustrate the power of:
a. Cross Functional Integration of Meraki in Cisco DNA Center for simplified hybrid architectures.
b. The power of Network Wide Assurance to solve network wide deployment issues.
c. The visibility of Client Focused Assurance to solve for end user errors.

Steps

DIALOG DEMONSTRATION STEPS

Cisco DNA Center is the primary solution for

Cisco customers in a hybrid environment. By
leveraging Meraki Dashboard integrations into
Cisco DNA Center you can seamlessly launch
from one interface to another creating unique
workflows in hybrid environments.

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The new topology view integration (1) in Cisco 1. Click Topology on the main Cisco DNA Center web page.
DNA Center allows hybrid customer to get a
visual representation of their hybrid systems.

This represents a new unique troubleshooting

flow for our hybrid customers. For example if
someone calls into the help desk all the admin
would have to do is ask for their employees
location, in this case NAA Branch 1 and their 2. Click on NAA-BR1-AP1 (it is in the upper left hand corner)
username, Ronnie Lott.
Alternative is to type NAA-BR1-AP1 in the search Bar
By leveraging Cisco DNA Center topology we
can see visually what Meraki devices are in the
specified location, then expand go to the
Inventory, from here we can see details of
Meraki Access Points (2) and find the right
network devices (NAA-BR1-AP1) we need to
troubleshoot (3).

3. Copy 172.16.20.2 next to NAA-BR1-AP1

Leveraging our new information we can return to 4. Go Back to the Main Page and Click on Network Devices
the inventory (4).

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DIALOG DEMONSTRATION STEPS

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DIALOG DEMONSTRATION STEPS

Filter via the IP address (5-7) then cross launch 5. Click Filter, Paste IP address
into the Meraki Dashboard on the correct Meraki
Device to begin our troubleshooting. (8)

6. Select the 172.16.20.2 ip address

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DIALOG DEMONSTRATION STEPS

7. Make sure the filter is applied and press Apply

8. Cross launch into the Meraki Dashboard to Start Meraki

Assurance troubleshooting

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DIALOG DEMONSTRATION STEPS

This particular user that called in is having 9. Click on RF

wireless connectivity issues so we are going to
check the wireless health of this AP in real time.
By navigating to the RF (9) section of the
network and checking the health of the 2.4 GHZ 10. Change RF to 2.4
(10) frequency we can see no catastrophic
events on the wireless infrastructure (11).

11. Identify no catastrophic events for this AP

12. Go to network Wide -> Clients

Since the wireless is overall healthy, the next

step is to look at the health of the SSID the user
is connected to. By looking at the client list (12),
and finding Ronnie Lotts client (13), we are able
13. Find “Ronnie Lott 1” the Click on Ronnie Lott 1
to see which SSID the device is attempting to
connect to (14). Looking into the SSID (15) we
can see relevant VLAN (16) information we need
to troubleshoot.

Next we can follow the path through the network

to determine if the overall network is having 14. Highlight and call out Corp-PSK
issues.

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DIALOG DEMONSTRATION STEPS

Leveraging the power of connected systems, we 15. Go to Wireless SSID’s

head back to AP (17) summary page (18) and
see there is a VLAN issue. By diving deeper into
the VLAN issue. (19)

16. Highlight Corp PSK is on VLAN 40

17. Click on Wireless-> Access Points

18. Click on NAA-BR1-AP1

19. Click the number 1 Under DHCP

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DIALOG DEMONSTRATION STEPS

Investigating the request logs (20) we see that 20. Click on Request Logs
VLAN 40 is having DHCP issues. We see the last
5 DHCP Requests have been denied for VLAN
40 (21), pointing us to a wide ranging issue.

21. See request logs and Identify VLAN 40 as having a major issue

Since this is a full stack remote network we are 22. Click on the uplink port
able to walk upstream (22) and determine if
there is a network configuration problem
preventing VLAN 40 from functioning correctly.

We see on the uplink that VLAN 40 is not

accessible over this uplink (23).

This network misconfiguration effected all clients

on that SSID. With the easy to use full stack
interface we were able to quickly find the root
source of the problem. 23. Point out VLAN 40 has been pruned

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DIALOG DEMONSTRATION STEPS

The Meraki dashboard not only allows visibility 24. Go to Wireless health
into network issues, but also streamlined
visibility into singular client issue. When a
singular user calls into the help desk, in this case
Joe Montana, through wireless health (24) we
can investigating the connections (25) we are
able to view Joe Montana Laptop which is
having issues. By diving into the authentication
(26) troubleshooting of Joe Montana’s Laptop
we are able to point out to them they are
entering the wrong password for authentication
(27). Now that Joe Montana is connected we
25. Click on Connections
want to verify he has the right application
access. By looking into his client, we can quickly
change clients (28) to see Joe Montana Laptop
(29) is now a healthy connected client (30).

26. Scroll down to Connection issues by Client. Click on

Authentication

27. Highlight the user issue and ask them to re-associate

28. Go to Network Wide->Clients

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DIALOG DEMONSTRATION STEPS

29. Find Joe Montana laptop 3 and click to explore

30. See what a healthy client looks like.

Conclusion
This concludes our demo use cases of Cisco DNA Center Wireless Assurance with Meraki integration. We’ve
been able to demonstrate that the Cisco platforms

• Create a single pane of glass for hybrid organizations

• Operational benefits through information correlation and the impact on problem resolution

• Uses the power of Insights and Analytics with tool integration to rapidly respond and troubleshoot network
problems

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What’s Next?
Talk about is on the Cisco dCloud Community!

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