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  • 6417 Sudesh BI

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    The document discusses different approaches to knowledge management: 1. Knowledge processes include acquisition, capture, organization, storage, sharing and application. Methods of capture include questionnaires and observations. Organization involves cataloging, classifying and indexing. Storage includes documents, cases, rules and diagrams. Sharing is done through discussion forums, mentoring and role reversals. 2. A process approach manages formal controls, processes and techniques. It focuses on transforming explicit knowledge and supports decision making with databases and tools. 3. A practice approach recognizes that tacit knowledge is difficult to capture and is stored in environments and culture. It combines explicit and tacit knowledge through social interaction.

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    BI Homework material

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    6417_Sudesh_BI

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    The document discusses different approaches to knowledge management: 1. Knowledge processes include acquisition, capture, organization, storage, sharing and application. Methods of capture include questionnaires and observations. Organization involves cataloging, classifying and indexing. Storage includes documents, cases, rules and diagrams. Sharing is done through discussion forums, mentoring and role reversals. 2. A process approach manages formal controls, processes and techniques. It focuses on transforming explicit knowledge and supports decision making with databases and tools. 3. A practice approach recognizes that tacit knowledge is difficult to capture and is stored in environments and culture. It combines explicit and tacit knowledge through social interaction.

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    © All Rights Reserved
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    4 views3 pages

    6417 Sudesh BI

    Uploaded by

    sudeshdr03
    The document discusses different approaches to knowledge management: 1. Knowledge processes include acquisition, capture, organization, storage, sharing and application. Methods of capture include questionnaires and observations. Organization involves cataloging, classifying and indexing. Storage includes documents, cases, rules and diagrams. Sharing is done through discussion forums, mentoring and role reversals. 2. A process approach manages formal controls, processes and techniques. It focuses on transforming explicit knowledge and supports decision making with databases and tools. 3. A practice approach recognizes that tacit knowledge is difficult to capture and is stored in environments and culture. It combines explicit and tacit knowledge through social interaction.

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    of 3

    Sudesh Rajbha, 6414 Page No

    Date. Ol lo3/ 24
    Approaches to kno)ledge Marmt
    Main proces5 of knowledgt Iníormation:

    (Dknou ledge Proces &Acauisition


    -Wting
    -Reseach

    - Community ofp vactico

    | )kngul edqe captuac


    -Ôuestionnare

    - ObseVatios

    (3)Krowlt dqe Organisation.


    - Catologuing
    -Classificatio.
    -Indexing
    EDbstracting
    4) Krowledge Storagt
    -pocuments
    -Coses
    Rules
    - Diaqrams
    -Task Processes.
    Page No.:
    Date.

    (s) nowled qe Shaing


    -Ater Ation Review
    Stoss Tellhing
    Report hoposal wiiting
    - Co1la borativ Netwba (K
    -Mentoting Coathing
    -Role Reversal Techniaue
    -Discussio1) fonums

    (6)Knoultdgt Applicatin.
    Dyna mism.
    -(hange Receptie
    -LearO JDegsn
    - Manogtial Flexibil y.

    ProcessAppdach.
    OManage Foamal td (onhols_,pr0tess &technclbaits
    (2)T4 fat uSts on cxplict Rnmule dge
    (3) Intantts Data watbausina,
    YCoo:taiCk,deciian
    Suppcts tools.

    Whatis being done, how to doit


    cleary
    ProceSappDacln. tue ttaina a
    eucntual
    T0 incicasec kDotledge
    is Tacit -
    nyiro Knowledgeis
    stoncd lacit
    knowledg
    c.. Tacit
    Exlicit1 Combination
    to
    pprdach. Hybid
    Knowledge
    iManag
    ng tunngK cxpacising,
    cap Dilficulty
    in
    Decesary roonnts enyi Cial 5o
    inDatue Knowledge Tacit -
    Apprbach. Practice
    Date.
    No: Page

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