LANDMARK GROUP

Life In The UAE

A Guide to Getting Started in the UAE

This handbook will serve as a guide for you to enhance your understanding of UAE. It gives a
brief overview of UAE - culture, language, demographics, public transportation and other good
to know information that will enable you to have a smooth experience during your stay in UAE
 ABOUT UAE

The United Arab Emirates, sometimes simply called the Emirates or the UAE, is a country located in the southeast
end of the Arabian Peninsula on the Persian Gulf, bordering Oman to the east and Saudi Arabia to the south, as
well as sharing sea borders with Qatar, Iran and Pakistan.

Established on 2 December 1971, the country is a federation of seven emirates (equivalent to principalities). Each
emirate is governed by a hereditary emir who jointly form the Federal Supreme Council which is the highest
legislative and executive body in the country. One of the emirs is selected as the President of the United Arab
Emirates. The constituent emirates are Abu Dhabi, Ajman, Dubai, Fujairah, Ras al-Khaimah, Sharjah, and Umm al-
Quwain. The capital is Abu Dhabi, which is one of the two centers of commercial and cultural activities, together
with Dubai. Islam is the official religion of the UAE, and Arabic is the official language.

In 1962, Abu Dhabi became the first of the emirates to begin exporting oil. The late Sheikh Zayed, ruler of Abu
Dhabi and the first president of the UAE, oversaw the development of the Emirates and steered oil revenues into
healthcare, education and infrastructure. Today, Emirates oil reserves are ranked as the seventh-largest in the
world, along with world's seventeenth largest natural gas reserves. UAE is one of the most-developed economies
in Western Asia with the world's seventh-highest GDP per capita. Its most populous city of Dubai has emerged as
a global city and a business gateway for the Middle East and Africa.
FLORA AND FAUNA

The oasis grow date palms, acacia and eucalyptus trees. In the desert the flora is very sparse and consists of grasses
and thorn bushes. The indigenous fauna had come close to extinction because of intensive hunting, which has led
to a conservation program on Bani Yas Island initiated by Sheikh Zayed bin Sultan Al Nahyan in the 1970s, resulting
in the survival of, for example, Arabian oryx and leopards. Coastal fish and mammals consist mainly of mackerel,
perch and tuna, as well as sharks and whales.

CLIMATE

The climate of the U.A.E is subtropical-arid with hot summers and warm winters. The hottest months are July and
August, when average maximum temperatures reach above 45 °C (113.0 °F) on the coastal plain. In the Al Hajar
Mountains, temperatures are considerably lower, a result of increased elevation. Average minimum temperatures
in January and February are between 10 and 14 °C (50.0 and 57.2 °F). During the late summer months, a humid
southeastern wind known as Sharqi (i.e. "Easterner") makes the coastal region especially unpleasant. The average
annual rainfall in the coastal area is less than 120 mm (4.7 in), but in some mountainous areas annual rainfall often
reaches 350 mm (13.8 in). Rain in the coastal region falls in short, torrential bursts during the summer months,
sometimes resulting in floods in ordinarily dry wadi beds. The region is prone to occasional, violent dust storms,
which can severely reduce visibility.

GOVERNMENT AND POLITICS

The United Arab Emirates is a federation of absolute hereditary monarchies. It is governed by a Federal Supreme
Council made up of the seven emirs of Abu Dhabi, Ajman, Fujairah, Sharjah, Dubai, Ras al-Khaimah and Umm al-
Quwain. All responsibilities not granted to the national government are reserved to the emirates. A percentage
of revenues from each emirate are allocated to the UAE's central budget.

Although elected by the Supreme Council, the president and prime minister are essentially hereditary. The emir
of Abu Dhabi holds the presidency, and the emir of Dubai is prime minister. All but one prime minister served
concurrently as vice president. Sheikh Zayed bin Sultan Al Nahyan was the UAE's president from the nation's
founding until his death on 2 November 2004. On the following day the Federal Supreme Council elected his son,
Sheikh Khalifa bin Zayed Al Nahyan, to the post. Abu Dhabi's crown prince, Mohammed bin Zayed Al Nahyan, is
the heir apparent.

The UAE convened a half-elected Federal National Council in 2006. The FNC consists of 40 members drawn from
all the emirates. Half are appointed by the rulers of the constituent emirates, and the other half are indirectly
elected to serve two-year terms. However, the FNC is restricted to a largely consultative role. In December 2008,
the Supreme Council approved constitutional amendments both to empower the FNC and to improve government
transparency and accountability.

The United Arab Emirates (UAE) eGovernment is the extension of the UAE Federal Government in its electronic
form.

ECONOMY

UAE has the second largest economy in the Arab world (after Saudi Arabia), with a gross domestic product (GDP)
of USD 414 billion (AED 1.52 trillion) in 2018. Almost a third of the GDP is from oil revenues. The economy has
grown by 3% in the year 2019 which is more than double the rate since the year 2017. Since independence in
1971, UAE's economy has grown by nearly 231 times to AED1.45 trillion in 2013.The non-oil trade has grown to
AED1.2 trillion, a growth by around 28 times from 1981 to 2012.

TIME ZONE

The UAE is 4 hours ahead of GMT( GMT+4)

DEMOGRAPHICS

The demographics of the UAE are extremely diverse. In 2018, the UAE's population was estimated to be 9,992,083
of whom only 12.1% were UAE nationals or Emiratis, while the majority of the population were expatriates. The
country's net migration rate stands at 12.36, the highest in the Arab World. Under Article 8 of UAE Federal Law
no. 17, an expatriate can apply for UAE citizenship after residing in the country for 30 years, providing that person
has never been convicted of a crime, has a legal source of living and can speak fluent Arabic.
With a male/female sex ratio of 2.2 for the total population and 2.75 for the 15–65 age group, the UAE's gender
imbalance is second highest in the world after Qatar.

In 2015, Emirati citizens accounted for 11.6% of the total population; South Asian (Indian, Pakistani, Bangladeshi)
constituted the largest group, making up 59.4% ; Egyptian 10.2%, Philippine 6.1%, and other backgrounds at 12.8%
of the UAE’s total population

FOOD

The traditional food of the Emirates has always been rice, fish, and meat. The people of the United Arab Emirates
have adopted most of their foods from other West and South Asian countries including India, Iran, Saudi Arabia,
Pakistan and Oman. Seafood has been the mainstay of the Emirati diet for centuries. Meat and rice are other
staple foods; lamb and mutton are the more favored meats, then goat and beef. Popular beverages are coffee
and tea, which can be supplemented with cardamom, saffron, or mint to give them a distinct flavor. The
cosmopolitan nature of the UAE means that food from every continent can be found here. Fast food has become
very popular among youth, to the extent that campaigns are underway to highlight the dangers of fast food
excesses.

Muslims are prohibited from eating pork, so it is not included in Arab menus. Hotels and other establishments
frequently have pork substitutes such as beef sausages and veal rashers on their breakfast menus. If pork is
available, it is clearly labeled as such. Unlike other Muslim countries, it is not against the law to bring pork products
into the country for personal consumption.

Alcohol is generally only served in hotel restaurants and bars (but not in Sharjah). All nightclubs and golf clubs are
permitted to sell alcohol. Specific supermarkets may sell alcohol, but these products are sold in separate sections.
Note that although alcohol may be consumed, it is illegal to be intoxicated in public or drive a motor vehicle with
any trace of alcohol in the blood. Etihad Airways and Emirates airlines, both owned by the UAE, serve alcohol on
their beverage menus too.
 PHYSICAL FEATURES
Despite the fact that four fifths of its land is arid desert, the UAE is a country of contrasting landscapes. The UAE
has 734 km of coastline, 644 Km along the Arabian Gulf and 90 KM bordering the Gulf of Oman. Along the Arabian
Gulf coast are offshore islands, coral reefs and salt marshes, whilst stretches of gravel plain and barren desert
characterize the inland region.

The western interior of the federation, most of which is Abu Dhabi territory, consists mainly of desert with oasis.
One of the largest Oasis is Liwa, beyond which is vast Rub- al- Khali desert, or empty quarter, which stretches
beyond the UAE’s southern border.

To the east lie the Hajar mountains chain which reach north into the Musandam peninsula at the mouth of the
Arabian Gulf. The rocky slopes rise to 1300 meters within the UAE territory, falling steeply to the UAE’s East Coast
on the Gulf of Oman where a fertile alluvial gravel plain separates the mountains from the ocean. To the north
east a fertile gravel plain also separates the mountains from the coast around Ras- Al -Khaimah.

Below are the seven emirates of the UAE:

ABU DHABI:

Abu Dhabi is the capital and the second largest city of the United Arab Emirates in terms of population and the
largest among the seven member emirates of the United Arab Emirates. Abu Dhabi lies on a T-shaped island jutting
into the Persian Gulf from the central western coast. The city has a population of 2.78 million in 2018.

Abu Dhabi houses offices of the federal government, and is the seat for the United Arab Emirates Government
and the home for the Abu Dhabi Emiri Family and the President of the UAE from this family. Abu Dhabi has grown
to be a cosmopolitan metropolis. Its rapid development and urbanization, coupled with the relatively high average
income of its population, has transformed Abu Dhabi to a larger and advanced metropolis. Today the city is the
country's center of political, industrial activities, and a major cultural, and commercial center due to its position
as the capital. Abu Dhabi alone generated 55.8% of the GDP of the United Arab Emirates in 2019.

Abu Dhabi is home to important financial institutions such as the Abu Dhabi Securities Exchange, the Central Bank
of the United Arab Emirates and the corporate headquarters of many companies and numerous multinational
corporations. One of the world's largest producers of oil, Abu Dhabi has actively attempted to diversify its
economy in recent years through investments in financial services and tourism.

SHARJAH

Sharjah is one of the emirates of the United Arab Emirates (UAE). The emirate covers 2,600 km² and has a
population of over 2.3 million (2018). The emirate of Sharjah comprises the city of Sharjah (the seat of the
emirate), and other minor towns and enclaves such as Kalba, Dibba Al-Hisn and Khor Fakkan.The emirate is a
constitutional monarchy of the Al Qasimi dynasty. It has been ruled by Sultan bin Mohamed Al-Qasimi since
1972.
Sharjah is the only Emirate in which alcohol is banned. It also maintains the strictest decency laws in the UAE,
introduced in 2001, with a conservative dress code required for both men and women. Mixing between unmarried
men and women is illegal: "A man and a woman who are not in a legally acceptable relationship should not,
according to the booklet, be alone in public places, or in suspicious times or circumstances. Sharjah under the oil-
based economy of the United Arab Emirates and other Gulf state has become very devoted in establishing a keen
art scene in the region. It was known to be the first in the Emirates to develop in 1987 but reached a saturation
point when it incurred almost billion dollars in debt. Having survived the meltdown, Sharjah is now known as
UNESCO’s Cultural Capital of the Arab World heralded in 1998.

AJMAN

Ajman also spelt Ujman, is one of the seven emirates constituting the United Arab Emirates (UAE). With an area
of just 260 square kilometres (100 sq mi), Ajman is the smallest emirate by area. Its seat of government is Ajman,
which is bordered on its north, south, and east by Sharjah. After the success of freehold property in Dubai, Ajman
was the second emirate to offer freehold property. Ajman is currently the only emirate in the UAE offering
investors of any nationality fully transparent true 100% freehold ownership on real estate, which in turn has
attracted a huge number of investors (local and international) to this emirate. This in turn has prompted the Ajman
government to initiate a number of development projects. New Ajman was the name given to the area being
developed outside of the current Ajman city, located by the Emirates Road.

UMM ALQUWAIN:

Umm al-Quwain is the least populous of the seven sovereign emirates in the United Arab Emirates, located in the
north of the country. The emirate is ruled by H. H. Sheikh Saud bin Rashid Bin Ahmed Al Mualla and a member of
the Federal Supreme Council of the United Arab Emirates. The emirate has 72,000 inhabitants in 2018 (the only
emirate where females nationals outnumber males) and has an area of 750 square kilometers.

RAS AL KHAIMAH

Ras al-Khaimah is one of the Persian Gulf Arab sheikhdoms forming the United Arab Emirates (UAE). Its name
means "Top of the Tent". The emirate is in the northern part of the UAE, bordering Oman's exclave of Musandam.
It covers an area of 1,684 square km. The capital city and home of most residents is also called Ras Al Khaimah.

Ras al-Khaimah has been the site of human habitation for several millennia and there are many historical and
archaeological sites throughout the emirate dating from different time periods, including remnants of the Umm
an-Nar Culture (3rd millennium BC). Ancient graves were found at and archeological site of Seih Al Harf in the
Emirate in October 2012 which dated back to 2000BC mark.

FUJAIRAH

Fujairah is one of the seven emirates that make up the United Arab Emirates, and the only one of the seven that
has a coastline solely on the Gulf of Oman and none on the Persian Gulf. Fujairah is the only Emirate of the UAE
that is almost totally mountainous. All the other Emirates, like Dubai and Abu Dhabi are located on the west coast,
and are largely covered by desert. Consequently, Fujairah boasts a higher than average yearly rainfall of the UAE,
allowing farmers in the region to produce one crop every year.
DUBAI

Dubai is an emirate in the United Arab Emirates (UAE) federation. The main city of the emirate is also called
Dubai. The emirate is located on the southeast coast of the Persian Gulf and is one of the seven emirates that
make up the country. It has the largest population in the UAE (4,177,059) and the second-largest land territory
(4,114 km2) after the capital, Abu Dhabi. Abu Dhabi and Dubai are the only two emirates to have veto power
over critical matters of national importance in the country's legislature. The city of Dubai is located on the
emirate's northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area.

The earliest mention of Dubai is in 1095 AD, and the earliest recorded settlement in the region dates from 1799.
Dubai was formally established on the 9th June 1833 by Sheikh Maktoum bin Butti Al-Maktoum when he
persuaded around 800 members of his tribe of the Bani Yas, living in what was then the Second Saudi State to
follow him to the Dubai Creek by the Abu Falasa clan of the Bani Yas. It remained under the tribe's control when
the United Kingdom agreed to protect the Sheikhdom in 1892 and joined the nascent United Arab Emirates upon
independence in 1971 as the country's second emirate. Its strategic geographic location made the town an
important trading hub and by the beginning of the 20th century, Dubai was already an important regional port.

Today, Dubai has emerged as a cosmopolitan metropolis that has grown steadily to become a global city and a
business and cultural hub of the Middle East and the Persian Gulf region. It is also a major transport hub for
passengers and cargo. Although Dubai's economy was historically built on the oil industry, the emirate's Western-
style model of business drives its economy with the main revenues now coming from tourism, aviation, real estate,
and financial services. Dubai has recently attracted world attention through many innovative large construction
projects and sports events. The city has become symbolic for its skyscrapers and high-rise buildings, such as the
world's tallest Burj Khalifa, in addition to projects including man-made islands such as the Palm Jumeirah, hotels
such as the Burj Al Arab, and some of the largest shopping malls in the region and the world such as the Dubai
Mall. This increased attention has also highlighted labor and human rights issues concerning the city's largely
South Asian workforce. Dubai's property market experienced a major deterioration in 2008–2009 following the
financial crisis of 2007-2008,but is making a gradual recovery with help coming from neighboring emirates.

As of 2019, Dubai is the 21st most expensive city in the world, and the one of the most expensive cities in the
Middle East. Dubai has also been rated as one of the best places to live in the Middle East, including by American
global consulting firm Mercer who rated the city as the best place to live in the Middle East in 2011.

LANGUAGE
Arabic is the official language of the UAE with Gulf Arabic being the specific dialect. However, English is used as a
business language and is spoken by a large number. Hindi and Urdu as well as Tagalog, Farsi, Pashto & Malayalam
are other common languages due to diversity in the population. You will meet Emiratis in government
establishments like DEWA and Etisalat as well as in banks and generally out and about. It is very important to be
respectful of the cultural boundaries and be aware of them. Below are a few commonly used Arabic Greetings
that may be used in daily conversations:

ARABIC GREETINGS: HI! (SALAM), GOOD MORNING (SABAH EL KHEER), GOOD EVENING (MASAA
EL KHEER); WELCOME! (MARHABAN); HOW ARE YOU? (KAIFA HALOKA (MALE) / HALOKI(FEMALE);
I’M FINE (ANA BEKHAIR); THANK YOU (SHOKRAN); YES (NA”AM), NO (LA).
 CULTURE

Culture in Dubai is rooted in Islamic traditions that form UAE National's lifestyles. It is highly important that
expatriates in Dubai must respect and behave suitably to avoid offending the local Emiratis. Alcohol is not
forbidden in Dubai, as long as it is confined within an area like a hotel, bar or nightclub. Residents are free to drink
in their own homes as long as they have an alcohol license issued by the municipality. It is illegal to drink in the
street or in public places. Pork is also available for the consumption of visitors and expatriates in selected
supermarkets and restaurants.

RAMADAN

The most religious time of the year in Dubai, is the fast of Ramadan, which lasts approximately for one month.
Ramadan is a month of heightened religious awareness throughout which Muslims fast during the daylight hours.
It is the holy month which commemorates the revelation of the Holy Quran This is when Muslims fast during day-
light hours to fulfil the fourth pillar of Islam. Expats must be aware that during this period, eating, drinking and
smoking is not permitted in public during the day, although some restaurants blackout their windows to allow
people to consume in private.

HAND SHAKE

In the West and other parts of the world, handshakes are commonly used during the business meetings, whatever
gender. In the UAE, handshakes are also commonly used, in fact, it is deemed rude when handshakes are not
made after a meeting. However, when meeting a woman for the first time; do not offer your hand, better to wait
for the woman to offer her hand, as this means that she is giving you permission.

REFRESHMENTS

It is customary for Arabians to offer refreshments for their guests when they enter their homes or in a business
meeting. It is considered rude when one declines the offer.

RESPECT

Women are very well respected in the culture of Islam. Make sure you give women an option where to sit and
when leaving, always let them be ahead of you in the doors. Women in the UAE are given equal rights as men.
Like women, the elders are also very well respected in the Arab world.
The values of the UAE society are embedded in its Islamic traditions. Its culture, social customs, traditional dresses
and architectural styles are all reflections of Islamic traditions. Abu Dhabi and the whole of UAE is becoming one
of the biggest metropolises in the world and yet manages to preserve its culture and values.

CHILDREN

Please be mindful of interacting with children who are not related to you without their parent’s consent.
SOCIAL MEDIA GUIDELINES

Please be mindful of the below laws & regulations by the UAE government while using any social media platforms
in UAE :

1. Do not post people’s pictures without permission.

2. Respect people’s privacy and confidentiality.
3. Refrain from spreading rumors or unverified information.
4. Do not use illegal online channels.
5. Do not post any content that is offensive to Islamic morals and values.

TRANSPORTATION

Dubai has an advanced public transport system featuring buses, taxis, abras, water buses and Dubai metro.
Dubai’s road and transport authority(RTA) is responsible for developing road, land and marine networks to keep
pace with Dubai’s emirate’s economic development.

The Roads and Transport Authority (RTA) regulates transportation within the city of Dubai, U.A.E. Its mission is to
remain a municipal traffic solution provider. Initially started as Dubai transport in 1998, the government of Dubai
revamped the system to unify its services under the brand name "RTA" in 2006, in order to accommodate the
metro and other facilities under one name.

Nol Card is a smart card for paying for public transport in Dubai. It can be used to pay for travel on the Metro,
buses and water buses, and for paid parking provided by the Roads and Transport Authority (RTA). Nol is Arabic
for "fare".

There are four different types of cards:

A paper ticket that can be loaded with up to 10 trips and can be used for one transport service type
Red
only (e.g., only Metro or only bus). Price: AED 2 and a minimum of 1 trip (prices of the trips vary
Ticket
depending on the zones).
 A silver smart card that can be loaded with up to AED 1000 dirhams. Price: AED 25 (includes AED 19 e-
Silver
purse value)

The same features as the Silver Card, but with privileged access to Metro Gold Class seats. Price: AED
Gold
25 (includes AED 19 e-purse value)

A personalized smart card with money retrieval if the card is lost that can be loaded with up to AED
Blue
5000 dirhams. Access to all transportation. Price: AED 70 (includes AED 20 e-purse value)

ROAD

Dubai also has an extensive taxi system, by far the most frequently used means of public transport within the
Emirate. There are both government-operated and private cab companies. The meter generally begins as Dhs.
5.50/- and is generally charged by distance at 1.5 Dhs./km. There is a minimum fare charge of AED 12/- and toll
charges (SALIK) of Dhs 4/- are added each time the taxi passes a toll gate.
Careem & Uber are the rideshare companies operating in Dubai where passengers use an app to order a taxi. Both
the companies provide a variety of cars to suit your needs from Sedans, SUVs and Luxury vehicles. They even have
services for families with young children called Kids Taxi. In July 2019, the Dubai Roads & Transport Authority
partnered with Careem and launched their taxi e-hailing service called ‘Hala’ Taxi’s in an effort to make Dubai the
smartest city in the world. Both the applications are available to download for free on from the play store/app
store of your devices.

The government also has a local Customer care center number ‘80088088’ through which you can book the
below special services taxi:
• Limousine services - luxury chauffeur-driven vehicle
• Ladies & Family Taxi(Pink Taxi) - Dedicated service exclusive to ladies and families of all nationalities
driven by female drivers.
• People of Determination Taxi - a 'Special Wheel for a Special Need' Taxi

Key Tips:

• Allows extra time for pick-up during rush hours 7:45-9:00am and 5:00-6:30pm and during weekend evenings
Thursday/Friday.
• Taxi fares can be paid via cash, credit/debit cards, Apple/Samsung/Google pay and even Nol cards. Remember
to take your personal belonging and receipts while exiting the taxi.
• Taxi fares will run between AED 12-40 for a shorter route and AED 50+ for longer distances.
• You can special order a 7 seat passenger taxi by calling the taxi service but it is recommended you order it in
advance, especially during busy evenings such as Thursday and Friday nights.
METRO

• 49 stations, 2 transfer stations (Union and BurJuman)

• 114 trains in the metro system (including trams)
• 85 kilometers total
• Train signaling: Fully-automated operation by Thales Rail Signaling Solution, minimum headway of 90
seconds

Timings

Red Line : Saturday – Wednesday 5:00am to 00:00pm /Thursday 5:00am to 01:00am /Friday 2:00pm to 01:00am

Green Line : Saturday – Wednesday 5:30am to 00:00pm /Thursday 5:30am to 01:00am /Friday 2:00pm to
01:00am
Metro Features

• 5-car trains
• Each train can accommodate 643 passengers, seated and standing
• The 5 cars on each train are split into 3 classes: Gold (VIP) class (1car), Women and children (1car), Silver
class (3 cars)
• Gold class has 18 seats and is furnished with luxurious interior and leather seating
• Women and children class have space for strollers and bags
• Silver class is finished in a combination of blues and greens
• Driverless operation
• Trained wardens to accompany passengers to help with emergencies
• Seating arranged in a variety of ways, giving passengers the choice between Windows views and
chatting with friends
• All train cars have reserved wheelchair spaces for those with special needs
• Policy of priority rating for elderly, injured, special needs and pregnant passengers
• Variety of safety device on trains, including closed circuit television

Metro Stations

• Every station will have bus connections, taxi pickup and places to lock bicycles
• All stations have escalators and lifts where necessary
• There is a station every 1.5 km on average
• Station types: Type 1 at grade, Type 2 regular elevated, Type 3 special elevated, Underground
• Station Themes: Earth (12 stations), Water (13 stations), Air (11 stations), Fire (11 stations)
• Roof shape is inspired by pearl diving heritage of the UAE

DUBAI TRAM

The Dubai Tram is a rail vehicle that runs on tracks along public streets, and sometimes on separate rights of
way. The Tram Project is part of the Dubai Government’s effort to provide a modern and integrated public
transit system to efficiently serve densely populated areas and new developments, like Dubai Marina and
Jumeirah Beach Residence, and business areas along Al Sufouh Street.

With Dubai Tram opened on 11 November 2014, the first phase of the project covered 11 stations. Below is a
simplified version of the Dubai Tram route map so that you can easily see the Dubai Tram stations that are
operational and the directions that the trams travel around the system.
As of March 2020 there are two routes as shown below:

ABRAS(TRADITIONAL BOATS)

• Abra comes from the Arabic verb “Abara” which means to cross.
• 4 different types of abra’s to help you explore various parts of Dubai.
o Motorized traditional abra
o Air Conditioned abra
o Petrol abra
o Electrical traditional abra
• For information on routes and prices visit: https://www.rta.ae/wps/portal/rta/ae/public-
transport/marine/dubai-abra
WATER TAXI

• Marine transit mode with a panoramic passengers cabin

• Seats up to 10 passengers
• Air conditioned with complete privacy
• 44 pick up points all over Dubai

Detailed information(routes & prices) on the all of the above modes of transport can also be found at:
www.rta.ae or by calling at: 8009090
HOW DO I SET UP INTERNET AND LANDLINE SERVICES

Etisalat and Du are the sole providers on internet services in the UAE.

ETISALAT

Etisalat’s internet offers various internet access options for residential users, from a basic dial up connection to
high speed ADSL connection. To apply for an Etisalat plan the subscriber must be a resident of Dubai.

A standard telephone line is also required for internet and cable service. Billing commences with the first log-in
or 21 days from the date of application. The activation period is typically the same day if a technical visit is not
required.

Key Tips:

• To apply bring: Passport & Emirates ID (original and copy)

• Residence permit (original plus 2 copies)
• To apply bring passport and tenancy agreement (original and copy)
• Subscription fee (costs vary by package selected)
• Etisalat locations (office hours may vary) depending on location,usually 9am – 6pm
• Subscription fees vary by plan and can be paid (cash or credit card) at the Etisalat counter.

DU

Most new developments are serviced by du. Since du signed contracts to service these buildings many are pre-
wired to service du service television, landline and internet. Du’s internet service is packaged with their landline
and television services. Activation: 2-5 days to get connected. Be aware if the building is new it may take time
before du services can be installed, contact du before applying to see if your building is ready for activation or
not.
Key Tips:

• To apply bring: Passport & Emirates ID (original and copy)

• Residence permit (original plus 2 copies)
• To apply bring passport and tenancy agreement (original and copy)
• Customers must own or reside in an area serviced by du
• Bring completed application form available at any du office
• Du locations (office hours may vary) depending on location, usually 10am – 9pm

HOW DO I SET UP DEWA?

The Dubai Electricity and Water Authority (DEWA) is the sole provider of electricity, water and sewerage in Dubai.
Please see below application process and list of required documents. There is also reference to an article about
monitoring your DEWA bill to ensure the correct housing fee is tracked on bill amounts.

Application Process:
1. Collect application for DEWA services from Customer Care Center/or on-line
2. Submit the signed application form along with the required documents at any of the Customer Care Centers
or on-line
3. Pay the security deposit at the payment counter and collect the security deposit receipt.

Documents Required (for personal connection):

1. Duly filled-out Application Form and signed.
2. Copy of signed Tenancy Contract along with Ejari Certificate
3. Passport copy (Tenant and Landlord) with valid visa page.
4. Proof of Ownership and Title Deed copy
5. Authorization letter, in the absence of the applicant.( should be Account cleared payment)

Additional Documents (if the property is leased by the company)

1. NOC issued by the company.
2. Trade license of the company.
3. Passport copy of the company’s authorized signatory.

Fees / Charges
1. Security deposit – is mandatory, subject for refund upon vacating the premises (only with original receipt)
a. Villa – AED 2,000 b. Apartment – AED 1,000
2. Connection Fee – is applicable upon registration (AED 100)*.
3. Admin Fee – is applicable for every connection application (AED 10).
4. Housing Fees – is levied on all expatriates in Dubai as part of the services provided by Dubai Municipality.

Important Numbers, Email and Website to Remember

• Toll free 800900 – for any queries, clarifications and complaints on Dubai Municipality Housing Fees.
• Tel (+971 4 601 9999 – for queries, complaints and feedback on DEWA services.
• www.dewa.gov.ae – the official website of DEWA

HOW DO I SET UP A MOBILE PHONE?

There are two options in setting up a mobile phone in Dubai. There is a post-paid line and a prepaid line.

Post Paid Service:

Standard mobile phone service allows for both local and international dialing and call receipt. But unless
roaming is added as a supplementary service it cannot be used outside the UAE. There are two providers in the
UAE, Etisalat and du. Plans vary and package details can be viewed by visiting store locations and website. The
subscriber must be resident in Dubai and over 21 years of age. Minimum monthly salary of approximately 5000
dhs.

Documents Required:
• Passport (original) and 2 copies along with Emirates ID
• Residence permit (original) and 2 copies.
• Salary certificate from employer demonstrating monthly salary.
• Relevant subscription fees (Etisalat – 18pprox.. 165 dhs and du 124 dhs).
• Collect the application form from any Etisalat or du office.

Complete the form in English or Arabic (typed or hand written) and select any supplementary services needed.
Submit all documents. Pay the fee (cash or credit card) at the counter. The supplementary service charges are
included in your next bill. The sales person will give you a SIM card.

Pre-Paid Service
Pre-paid services allow you to receive unlimited incoming calls and make pre-paid (pay as you go) outgoing calls
via purchased phone cards available from shops, petrol stations and supermarkets. This service includes
connection, one year’s rental, and SIM card charges. You can receive calls while outside the UAE provided you
have enough credit in your card, but international rates apply. As this is a prepaid service there are no monthly
reporting bills.

• You do not have to be a resident of Dubai to apply for these services.

• One year, renewable.

Documents Required:
• Passport original and 2 copies along with Emirates ID
• Residence permit (copy) or entry stamp in passport (original and copy).
• Plus relevant subscriber fees
EMPLOYING DOMESTIC WORKERS IN DUBAI

Many families employ domestic helpers – a maid, nanny or driver – because of the convenience and general low
cost. Employing a domestic helper involves an amount of responsibility as the employer is legally responsible for
their actions as the sponsor.

Below is information on employing a domestic helper, the costs involved and the visa process for hiring a domestic
helper.

ELIGIBILITY REQUIREMENTS

• The sponsor must earn a monthly income greater than AED 10,000
• Only families are allowed to sponsor a maid. A single person cannot sponsor a maid even if they make
more than the minimum monthly income requirement
• The sponsor must be able to provide proof of adequate living arrangements (a minimum of two
bedrooms or a larger apartment or villa) with Ejari certificate and DEWA bill copy

WHERE TO FIND DOMESTIC HELP

People typically use newspaper classifieds, forums, bulletin boards in public places (supermarkets and community
centers) or professional agencies when looking for domestic help. Word-of-mouth recommendations are also a
popular hiring method.

PART-TIME OR FULL-TIME EMPLOYMENT

Domestic helpers, like all expatriates, must be sponsored to live and work in Dubai. If employing full-time help,
the sponsor must take on the responsibility and costs of employing the helper. If only part-time help is needed,
use a licensed agency that provides helpers for hire on an hourly basis.

Maids and nannies may not work for more than one family or take on any part-time work. There are severe fines
(between AED 50,000 and 70,000) and a risk of prison for the sponsor. Maids also face fines, prison and
deportation if caught.

PART-TIME DOMESTIC HELP

There are a number of agencies that hire out maids on an hourly basis. There is usually a minimum time
commitment per job and rates can vary from AED 25 to 40 per hour. Most maid agencies also hire out nannies at
similar rates. It is important to note that these agencies should be holding an activity of manpower supplier on
their trade license.
FULL-TIME DOMESTIC HELP

Full-time maids and nannies must be sponsored by the head of the family they work for or by an agency with a
specific operating licence. It is generally harder for a woman to sponsor domestic helpers and nearly impossible if
she is not her own or her family’s sponsor. Legally it is only possible to sponsor a maid from: India, Indonesia, the
Philippines and Sri Lanka.

There are two types of full-time maids and nannies. One is a live-in, where the maid lives at the sponsoring family’s
home. The other is a live-out, where living accommodation for the maid is provided away from the sponsor’s
home. In the case of a live-out maid, the employer still holds the same responsibilities as the sponsor.

COSTS OF SPONSORING A MAID

This is a list of general fees due to get a residency visa, labor card and medical care for their domestic helper.
These fees may vary slightly. There is an option to pay “urgent fees” to expedite the processing time. Fees can
change: bring extra money in case there are unexpected fees.

• Residency visa: AED 5,100- yearly payment

• Refundable deposit: AED 2,000( it’s a one-time payment and the amount is refundable once the maid is
cancelled)
• Application, various service fees and medical test: AED 800- yearly payment
• Outside Country- AED 270 one-time payment
• Inside country- AED 1800 one-time payment

The visa must be renewed annually. The costs are the same except for the deposit which carries over.

A domestic helper’s minimum salary recommendation depends on nationality. The regulations are made by the
helper’s respective consulate or embassy in the UAE. There is no maximum salary cap.

RULES AND REGULATIONS

Domestic helpers may not take on part-time work, or work for anyone other than the sponsor who applied for
their visa.

There are no such things as freelance helpers or helpers on their own visas. If hiring a full-time domestic helper,
they must be sponsored. However, there is one exception to this rule: An agency that is licensed to provide full-
time, live-in helpers can be used. In this case, the agency is the sponsor and the employer should confirm with the
Department of Economic Development that the agency is properly licensed to provide this service.

The sponsor is responsible for their helper’s actions. It is illegal for maids to consume alcohol, live with a man
unless she is married, or get pregnant if she is not married.

Domestic helper laws are set by the General Directorate of Resident and Foreign Affairs Dubai (DNRD) and cover
maids, nannies, male house helpers and drivers.
VISA PROCESS FOR DOMESTIC HELPERS

Depending on the sponsor’s particular situation, some of the requirements and procedures for processing
residency visas and work permits may not all be necessary, or certain fees may change slightly. This is a general
guideline and can change periodically.

Documents required to sponsor a domestic helper

• Labor contract, lease agreement, Ejari Certificate, DEWA bill copy and passport of the sponsor with a
valid residency visa
• An application typed out by an authorized typing office
• Passport and three photographs of the domestic helper

Procedure

Once interviews are complete and a suitable domestic helper has been found, the following steps must be taken
to process the residency visa and work permit.

1. Pay deposit: Submit the required documents to the General Directorate of Residency and Foreigners
Affairs (DNRD) with a refundable deposit of AED 2,000. The deposit is refundable only after the helper
leaves Dubai at the end of their labor contract.
2. Obtain Entry Work Permit: A temporary (pink) visa is issued for the helper. If the helper is out of the
country, send them a copy so they can travel to Dubai. Leave the original at the DNRD counter at the
airport. If the helper is already in Dubai on a different visa, the sponsor can either send them on a visa
run (taking a day trip to a neighboring country), or pay a fee to transfer the helper to the new temporary
visa (see Special Circumstances below). The sponsor has 60 days to complete the following steps before
this work permit expires.
3. Health exam: Take the domestic helper to a government health center for a health exam; an x-ray is
taken and tests are carried out for HIV and other sexually transmitted diseases, Tuberculosis, Hepatitis
B, leprosy and pregnancy. They will probably be given the first of three doses of the Hepatitis B vaccine
and need to return as instructed for the final two doses. To find a medical center: Click here
4. Officially apply and pay for residency visa: Once the results of the health exam are received, go to an
authorized typing center to fill out the residency visa application. The fee for a residency visa is paid at
this time (AED 5,100). Take the completed application along with the required documents listed above
to a DNRD office.
5. Sign unified labor contract: At the DNRD office, submit all the final paperwork. The sponsor and the
helper are asked to sign three copies of the unified labor contract provided by the DNRD. Be prepared
to declare the monthly salary that will be paid as well as any stipulations to be included in the labor
contract. This contract will detail job outline, days off, vacation and medical benefits, as well as
government laws and regulations. The employer and the helper both keep a copy; the DNRD keeps a
copy as well.

Once the helper’s residency visa is approved, the helper receives the residency visa stamp in their passport as
well as a Domestic Worker Card that they should carry at all times.
DNRD offices

Most government offices have ladies counters which are dedicated lines for women. These counters are usually
faster than the main counters.

DNRD offices are open Sunday to Thursday 08:00-20:00. Some of the main offices include:

• Main Office- next to Bur Dubai Police Station/Trade Centre Roundabout in Al Jafiliya
• Abu Hail Centre- near Hamriya Port/Palm Gate in Deira
• Jebel Ali- Jebel Ali Port
• Hatta Centre- near Hesan Hatta Hotel
• Bin Sougat Centre- Bin Sougat Centre in Al Rashidiya
• DNATA- inside DNATA main office next to Clock Tower Roundabout in Deira
• DNRD
Tel: 800 5111 / 04 313 9999 (both 24 hours)
e-mail

Special Circumstances

There are additional requirements based on special circumstances.

Transferring a domestic helper from one sponsor to another:

• Obtain a No Objection letter (also known as a No Objection certificate or NOC) from the current sponsor
of the domestic helper
• The helper must re-enter the country with the temporary visa to complete the residency visa process.
This can be done by taking a day trip (also known as a visa run) to a neighboring country. A transfer fee
can be paid to avoid the helper doing a visa run operational in November 2014.

DRIVING IN DUBAI

If you are a resident of Dubai you need to have a Dubai driving license. You cannot drive on your home countries
driving license or an international license after you have received your residency.
Many countries are given an option of a straight conversion. The list is as follows:

Kingdom of United States United

Saudi Arabia of America Kingdom
Kuwait Germany Norway
Bahrain Italy Romania
Oman Switzerland Canada
Qatar Poland Japan
Lithuania Finland South Korea
Portugal Spain Hong kong
 Hungary Holland China
Bulgaria Greece Australia
Latvia Sweden New Zealand
Serbia Belgium Singapore
Luxembourg Ireland South Africa
Iceland Turkey Austria
Cyprus Denmark France
Slovakia Albania

Canada: A letter from the Canadian Consulate in Dubai to verify that the license is genuine is required, before
transferring your license.

Driving license holders from Greece, Canada, Cyprus, Poland, Turkey, Japan & South Korea will require a
translation of their driving license from their respective consulates.

THE PROCEDURE FOR LICENSE CONVERSION IS AS FOLLOWS:

First of all you will need an eye test from an optician or clinic – you will need to take with you two passport photos
and will need to tell them the test is for a driving license conversion.

When you go to the RTA office you will need with you

1. Emirates ID copy
2. Copy of passport and copy of your residency visa along with original passport
3. Valid Eye Test certificate for the required category
4. Copy of your driving license along with original license (plus translation of license if from one of the
countries named above)
5. No Objection Letter from sponsor as per occupations
6. Passport photos with white background x 2
7. The total cost is AED 870 which covers AED 20 Knowledge fees + AED 600 Issuing new driver license fees
+ AED 200 Opening new traffic file + AED 50 handbook manual
8. You must make sure that the exchangeable Driving License is valid and your visa must be issued from
Dubai or be an employed with companies which has branch in Dubai

To find out anything about licensing in Dubai visit the RTA website https://www.rta.ae/wps/portal/rta/ae/home/rta-
services
PROCEDURE FOR LICENSE HOLDERS FROM OTHER COUNTRIES WHO DO NOT HAVE THE OPTION
OF STRAIGHT CONVERSION

For license holders from other countries who do not have the option of straight conversion, there are many driving
schools in Dubai like Emirates Driving School, Belhasa Driving School, Al Ahli Driving School, Dubai Driving Centre
where mandatory classes may be taken to apply for the UAE driver’s License.

Important points to be noted are as follows:

• Students who do not possess any driving license are considered as a “Beginner” and thus must register for
mandatory 40 classes.
• Students possessing their country’s license which is 2 – 5 years old are eligible to take 30 classes.
• Students possessing their country’s license which is more than 5 years old are eligible to take 20 classes.
• Please note there is a pre- evaluation test (AED 100) for 30 and 20 classes registered students to confirm that
they have driving experience, if they fail in the evaluation test they will have to register for 40 classes.
• Simulator Training – All students registered for LMV 40 Classes will be attending 2 classes of Simulator (One
Hour duration) prior to starting their training classes.
• Solo Training- Students registered for 40 and 30 LMV classes will get solo training and for 20 class students it
is optional.
• Students can opt to register for either Automatic or Manual gear transmission. However, please note that
Automatic license holders are not eligible to drive a Manual Gear Vehicle.
• People who possess a valid GCC License can give the knowledge test and the road test directly and if they fail
in the Road test, they need to then enroll for 8 classes, 2 lectures and a road test.
• People who have a valid UAE Driving license from any emirate other than Dubai needs to get their driving file
transferred from original emirate to Dubai RTA before opening a file in Dubai for any other vehicle category.
• People who have any traffic fine on their name will not be able to open a file without clearing that fine first.
• Light Motor Vehicle criteria – LMV Weight should not be more than 2.5 ton or any salon car.

For a Beginner (Age should be 18 years or older) – the documents required are as follows:

• Two Passport Copies with Valid Dubai Residence Visa *

• Emirates ID card or a copy or a Receipt of ID Card transaction
• Passport Size Photographs with white background - 5
• Eye Test Receipt (Any Registered optical Centers)
• No Objection letter from sponsor

For more information on obtaining the driver’s license please visit www.rta.ae Or call at the toll free number of
Road and Transport Authority at 8009090 for more information.
SALIK

While driving it is important to be aware of Salik which means, meaning open or clear, is Dubai’s electronic toll
collection system which was launched in July 2007. Salik utilizes the latest technology to achieve free flow
operation with no toll booths, no toll collectors, and no impact to traffic flow, allowing vehicles to move freely
through the tolling point at highway speeds. Each time you pass through a Salik tolling gate, the toll of AED 4 will
be deducted from your prepaid toll account using advanced Radio Frequency Identification (RFID) technology. If
you travel between Al Mamzar North and Al Mamzar south gate in less than one hour only AED 4 is deducted.

Eight Toll Gates are as follows:

• Garhoud Bridge
• Maktoum Bridge (Free 10pm Thursday to 6am Saturday)
• Sheikh Zayed Road Safa Park
• Sheikh Zayed Road just after Mall of Emirates (Al Barsha)
• Sheikh Zayed Road Jebel Ali
• Al Ittihad Street, Al Mamzar Bridge North
• Al Ittihad Road, Al Mamzar Bridge South
• Beirut Road near Airport Tunnel.

There are no pay booths and no need to stop as you drive through toll gates. Drivers attached a salik tag to their
windscreen that registers charges which is then deducted from your account.

PROCEDURE TO SET UP SALIK

• Purchase a welcome pack cost AED 100, including AED 50 for cost of tag and 50 for the prepaid toll
balance will be added into Salik account.
• Purchase from Emarat, EPPCO, ENOC, ADNOC petrol stations or Emirates Bank, Dubai Islamic Bank.
• Register tag online www.salik.ae or call Salik 800Salik (72545)
• Stick tag on windscreen below the rear view mirror
• When tag is installed you can start driving under toll gates
• An SMS will be sent to your mobile phone to remind you to top up your balance on your Salik card.
• Buy top-up scratch cards from participating petrol stations, banks or top-up online
 • You can review your Salik account here. Or by visiting www.salik.ae
• If you pass under a gate without enough money on a Salik card you will be fined DHS 50 each time.
• An SMS is sent to advice you that your account needs to be topped up.
• Note: For Online registration and further information you may visit salik website at www.salik.ae or Call
800-SALIK (72545)
• You need your car registration card to purchase your Salik card
• Passport and driving license copy
• Fines are linked to the registered car owned

BUYING A CAR IN DUBAI

Most foreign nationals possess a vehicle, as cheaper prices often encourage expats to buy a car in Dubai.

To buy a car in Dubai it’s necessary to have a residence visa and emirates ID. You can purchase a car without a
driver’s license, but at the same time you are not allowed to drive it till you get your license sorted.

Buying a new car in Dubai

For expats who have their heart set on buying a new car in Dubai, nearly every make and model one would
expect to find in the monstrous car culture of the United States, or any other Western country for that matter,
exists within Dubai. Japanese and American brands are especially numerous and are sold at various franchised
dealerships – most of which can be found on Sheikh Zayed Road.

Popular models do tend to be pricier than those less coveted; but overall, most car dealers can be convinced to
give buyers quite a good deal, which often includes one year of insurance and a service warranty period.

Dealers may work with a specific bank, and offer help arranging financing. Do be mindful that bouncing cheques
in Dubai is a criminal offence, so be sure to arrange financing well within your means. Sometimes, it’s possible to
get better rates from one’s personal bank, so do some research beforehand.

The depreciation rate in Dubai can be as high as 30 percent, so if buying a new car don’t expect to sell it for
anything close to the price of purchase.

There are plenty of new and used car dealerships in Dubai, not to mention a host of expats constantly coming and
going, creating a large network of private sellers.
 Before buying a car in Dubai, it’s best to do as much research as possible and to note the following:
• Read the service history record, and bring the vehicle to a mechanic – even if it looks to be in mint condition
• Buy a car with Gulf specs; this will make maintenance for the engine, gearbox cooling and air conditioning easy
to access and affordable

Buying a Used car in Dubai

The high expat turnover in Dubai and the small window of time in which many choose to leave have inspired a
large second hand car culture in the emirate.

There are plenty of used, or “pre-owned”, dealerships in Dubai, and many offer the same sort of service warranty,
insurance and help with financing and registration that accompanies new car purchases. These benefits do of
course come with a price – usually a premium of around 5,000 to 10,000 Dhs. The largest and the most respected
dealership is 4x4 Motors.

Alternatively, Dubai even has auction houses, like Al Awir, where expats can bid for their buy. A bonus of
purchasing a car from an auction house is that all cars will have undergone a vehicle check and it is possible to
register the vehicle there. However, on the negative side, there is no warranty included in the price.

Buying a used car from a private seller

Expats also have the option of purchasing from a private seller. This is the best way to bag a bargain, especially if
the seller has a deadline to exit the emirate. That being said, expats wanting to buy a car from an individual
should be knowledgeable about registration and car checkups. They should also be prepared to bear the burden
of managing paperwork and shouldering any additional hassle.

Ads are often posted on supermarket bulletin boards or can be found on Dubizzle.com or even in the Gulf News
and Khaleej Times classified sections.

RENT A CAR

UAE has several local and international rent a car companies. You may contact any of the below:

Avis Car Rental: www.avis.com

Dollar Rent a Car: www.dollaruae.com

Thrifty Car Rental: www.thriftyuae.com

Eurostar Rent-A-Car: www.eurostarrental.com

Budget Rent- A –Car: www.budget.com

FINDING AN ACCOMMODATION:

Depending on the budget, HRA Entitlement and requirements, one can easily find out accommodation as there
are a huge number of real estate agents advertising properties for sale or rent in the classified sections of the local
daily newspapers.

For apartments, the more popular areas are Bur Dubai, Deira, Satwa and Karama, Sheikh Zayed Road, and now
the exclusive development of Dubai Marina, Discovery Gardens. Cheaper options can be found in Sharjah/Al
Nahda.

Below is a brief description of some of the Dubai residential areas:

Downtown Dubai

Home to the world’s tallest building, Burj Khalifa and one of the world’s largest malls, The Dubai Mall, Downtown
Dubai is a new and modern are showcasing the trendiest part of the UAE. This area is well connected to the Metro
and is the location for many offices and restaurants. It is centrally located and is also close to the older parts of
Dubai such as Bur Dubai, Deira and Karama.

Al Barsha / Teecom

Enjoying close proximity to the popular Mall of the Emirates (MOE) is the locality of Al Barsha / Teecom. This
collection of several sub-communities is also close to Dubai Internet City (DIC), Dubai Marina and Palm Jumeirah,
making it another ideal location to explore Dubai. You are again spoilt for choice with the large number of
accommodation options available here.

Dubai Marina, Jumeirah Beach Residence and Jumeirah Lake Towers

The neighboring localities of Dubai Marina, Jumeirah Beach Residence (JBR) and Jumeirah Lakes Towers (JLT) are
waterfront destinations offering stunning views both at daytime and nighttime. Their proximity to the industrial
area of Jebel Ali, DIC and Dubai Media City makes them ideal destinations for business visitors. Dubai Marina Mall,
IBN Battuta mall and MOE are great attractions for shopaholics looking for retail therapy. JBR’s the Walk is loned
with chic ca-fes and restaurants, making it a great choice for a gourmand. Adding on to the travel convenience
factor are the two metro stations situated in this locality.

Discovery Gardens

Like its name suggest, this development fosters living around landscaped gardens. It has six intertwining
communities that capture a slice of nature. It is an environment-friendly locality that believes in energy saving, it
is also easily accessible from IBN Battuta Mall, Mohammed Bin Zayed Road and Shaikh Zayed Road, making it yet
another convenient location.
*Below table gives an aprox.. estimate of rental values for residential properties for a studio, 1 BHK and 2 BHK
type. Kindly note that these figures are only estimates and there may be changes contingent on the real estate
scenario
Rent Per Annum (Approx.)
Area Studio 1BHK 2 BHK
Downtown Dubai AED 55000 AED 100000 AED 145000
Deira AED 36000 AED 55000 AED 80000
International City AED 25000 AED 35000 AED 55000
Jebel Ali Industrial Area AED 30000 AED 60000 AED 80000
Marina AED 65000 AED 80000 AED 110000
Barsha AED 50000 AED 70000 AED 90000
Dubai Silicon Oasis AED 35000 AED 55000 AED 70000
Business bay AED 60000 AED 90000 AED 110000
JLT AED 55000 AED 75000 AED 100000
Discovery Gardens AED 35000 AED 70000 AED 90000
Motor City AED 45000 AED 70000 AED 100000
Greens AED 75000 AED 115000 AED 150000
Bur Dubai AED 45000 AED 75000 AED 95000
JBR AED 65000 AED 95000 AED 135000
JVC AED 36000 AED 75000 AED 95000
Dubai Land AED 37000 AED 50000 AED 70000
TECOM AED 65000 AED 85000 AED 100000
DIP AED 40000 AED 55000 AED 75000
Karama AED 45000 AED 60000 AED 80000
Qusais AED 36000 AED 50000 AED 68000
Al Nahda AED 36000 AED 45000 AED 60000
Satwa AED 42000 AED 62000 AED 82000

Please visit the following links to find more information on accommodation/rentals.

www.dubizzle.com
www.espace.ae
www.asteco.com
www.alphaproperties.com
www.bhomes.com
www.up.ae
www.emaar.com
www.afrealestate.com
PLACES OF WORSHIP:

The UAE’s culture is firmly rooted in the Islamic traditions of Arabia. Islam is more than just a religion; it is a way
of life that governs every aspect of daily existence, from what to wear to what to eat and drink. The culture and
heritage of the UAE is closely linked to religion and this feeling permeates throughout the society. Although the
UAE is an Islamic country, other faiths are tolerated so celebrations of Diwali, Christmas and Easter are not
discouraged and there are several places of worship to cater to followers of other religions. Many churches and
temples in Dubai have been built on land donated by the government to the respective religious organizations.
Detailed information may be reached at: http://www.expatechodubai.com/new-to-dubai/places-of-worship-
directory/

SOCIAL ACTIVITIES

The emirates have a plethora of activities for all age groups. So if you like community service or dining;
relaxation or nightlife; sky diving or horse racing; beaches or skiing Dubai has plenty to offer you. Within the
company there are various clubs(cultural, sports etc.), and you could check the details of the same with your
respective line/ HR managers. Below are some of the top must see attractions in Dubai

1. Burj Khalifa

Dubai’s Burj Khalifa is the tallest building in the world with a staggering 160 floors and looms at 828
metres high. While Burj Khalifa you can go up to the 148th floor and marvel at views of the city or stop
off on the 148th floor at the world’s highest restaurant, Atmosphere. It also has the world’s highest
lounge on the 152nd floor. For more information visit www.burjkhalifa.ae
2. Burj Al Arab

Dubai’s Burj Al Arab Jumeirah is one of the most iconic buildings in the Middle East, if not the world. The
sail-shaped structure is one of a kind and the hotel is synonymous with luxury. For more information
visit https://www.jumeirah.com/en/stay/dubai/burj-al-arab-jumeirah

3. The Dubai Mall

Skirting the Burj Khalifa in downtown Dubai is every shopper's paradise. The massive Dubai Mall is one
of the largest shopping centers in the world and houses more than 1,300 stores. he Dubai Mall also
contains numerous entertainment facilities, such as an ice rink, a movie theater and several kid-friendly
attractions,
including an
aquarium that
houses thousands
of underwater
creatures. For
more
information visit
https://the
dubaimall.com/
4. The Dubai Fountain

A captivating water, music and light spectacle in Downtown Dubai, The Dubai Fountain is the world’s
tallest performing fountain. At over 900 ft in length – equivalent to over two football pitches – The
Dubai Fountain is situated on the 30-acre Burj Lake and performs to a selection of different melodies.

5. Dubai Frame

This cool vantage point allows visitors to see the city’s past, present and future in a one-hour tour with
unique views of ‘old’ and ‘new’ Dubai from a 150-metre-high sky glass bridge. Also known as Berwaz
Dubai, Dubai Frame comprises two towers measuring 150 metres in height and connected by the 93-
metre long bridge at the top. For more information please visit https://www.dubaiframe.ae/en
6. Atlantis The Palm & Palm Jumeirah

Atlantis The Palm, Dubai is a luxury hotel resort located at the apex of the man-made island of Palm
Jumeirah shaped like a Palm Tree. It was the first resort to be built on the island and is themed on the
myth of Atlantis but includes distinct Arabian elements. It is complemented by the Aquaventure theme
water park and the Lost Chambers Aquarium which is home to over 65,000 marine animals. For more
information please visit https://www.atlantis.com/dubai
7. Souk Madinat Jumeirah

From spices and slippers to locally made jewelry, the Souk Madinat Jumeirah is an Arabian bazaar, full of
incredible finds. Souk Madinat Jumeirah combines traditional Middle Eastern shopping culture of
stands, barrows and stalls with a mix of boutique brands, souvenir gift shops, luxury fashion and jewelry.
With over 25 restaurants, serving drinks and international cuisines, there are plenty of places to stop for
a coffee, a light lunch, or a memorable dinner against the beautiful backdrop of Old Dubai or picture
perfect views of the Arabian architecture, waterways or the iconic Burj Al Arab Jumeirah. For more
information please visit https://www.jumeirah.com/en/article/experiences/dubai/souk-madinat-
jumeirah
8. Etihad Museum

A dynamic 21st century museum, Etihad Museum is focused on the story of the founding of the UAE.
The 25,000 m2 landmark is befittingly located at the very place where the UAE was founded in 1971.
Explore the chronology of events that culminated in the unification of the Emirates in 1971, with a key
emphasis on the period between 1968 and 1974 and learn about the nation’s constitution, in particular -
the rights, privileges and responsibilities that it bestows upon the people of the UAE. For more
information please visit https://etihadmuseum.dubaiculture.gov.ae/en/Pages/default.aspx

9. Dubai Opera

Located in the heart of Downtown Dubai, the Dubai Opera House hosts different types of events, such
as concerts, theater, conferences, operas, ballet performances, exhibitions and more. Surrounded by
the Burj Khalifa, the Dubai Mall, the famous Dubai fountain, and residential towers, the first-ever opera
house in the United Arab Emirates is the country’s newest attraction. Built to look like a traditional
Arabian dhow, the building’s unique architecture is sure to catch your eye. Going on a Dubai Opera Tour
and experiencing the luxury and glamour behind the scenes is an experience all opera lovers must go
for. For more information please visit https://www.dubaiopera.com/
10. Global Village

Global Village is the first family destination for culture, entertainment and shopping in the region. It is a
unique and integrated destination to enjoy the world's finest shopping, dining and entertainment
experiences and offers guests a wide range of events, shows and activities that are the largest and most
varied in the region. It offers many fun surprises to millions of guests in the open air. It highlights the
best of culture from countries of the world in a lively festival and takes guests on a journey through a
group of pavilions, each representing the richness and culture of a different country. The Global Village
operating season starts in November each year and runs until April the following year. For more
information please visit https://www.globalvillage.ae/en/
11. Dubai Parks And Resorts

Dubai Parks and Resorts is the Middle East’s largest integrated leisure and theme park destination
located on Sheikh Zayed road in Dubai, United Arab Emirates. Spread over 25 million square feet, it
features more than 100 rides and attractions, and consists of three theme parks: Motiongate Dubai,
Bollywood Parks Dubai and Legoland Dubai, and one water park: Legoland Water Park. It also
encompasses Riverland Dubai, a themed retail and dining destination, as well as the Polynesian-themed
family resort, Lapita Hotel Dubai. For more information please visit www.dubaiparksandresorts.com
12. IMG Worlds of Adventure

IMG Worlds of Adventure is Dubai’s first mega themed entertainment destination promising visitors
from around the world the excitement of four epic adventure zones in one location. Two of the four
zones represent renowned global brands Cartoon Network and MARVEL, while IMG Boulevard and the
Lost Valley – Dinosaur Adventure zones are original concepts created by the IMG Group. IMG Worlds of
Adventure is the largest temperature controlled indoor themed entertainment destination in the world,
covering an area in excess of 1.5 million square feet. With the capacity to welcome more than 20,000
guests a day, the destination is featuring a unique array of adrenaline-pumping roller coasters, thrill
rides, and spine-tingling attractions based on popular Cartoon Network characters, iconic MARVEL Super
Heroes and hair-raising dinosaurs. Additionally, the destination is the home to a number of world-firsts,
a variety of themed retail stores, exclusive dining venues, and a 12-screen state-of-the-art cinema.
Situated within City of Arabia, along Sheikh Mohammad Bin Zayed Road, IMG Worlds of Adventure is set
to be a must-visit international destination, bringing the best of family entertainment to Dubai’s growing
leisure industry. For more information please visit www.imgworlds.com
More detailed information on places to visit in Dubai can be reached at:
• www.timeoutdubai.com
• www.lovindubai.com
• www.uaeinteract.com
• www.dubaifaqs.com
• www.expatwoman.com

IMPORTANT NUMBERS

Ambulance 999/998
Fire 999/997
Police 999
Directory enquiries 181
Dubai Airport Flight Enquiry: +971 (4) 2245555

Embassy Numbers:
British (04) 309 4444
Canadian (04) 314 5555
Finnish (02) 632 8927
French (04) 408 4900
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