Professional Documents
Culture Documents
To cite this article: Lars Dietrich, David Zimmermann & Josef Hofman (2021) The importance
of teacher-student relationships in classrooms with ‘difficult’ students: a multi-level
moderation analysis of nine Berlin secondary schools, European Journal of Special Needs
Education, 36:3, 408-423, DOI: 10.1080/08856257.2020.1755931
ARTICLE
Introduction
While the role of elementary school teachers is often seen as that of both nurturer and
knowledge conveyor, many teachers at the secondary school-level interpret their job as
only the latter (Garcia-Moya, Moreno, and Brooks 2019). These teachers’ traditional views
have been increasingly challenged, most recently by those advocating for student-
centred learning approaches that more strongly focus on students’ individual needs,
including the need for close relationships with adults (Garcia-Moya, Moreno, and Brooks
2019; Kaput 2018).
Empirical research supports the student-centred learning approach, suggesting that it
has a small but significant positive effect on achievement compared to more traditional
teacher-centred learning approaches (Cornelius-White 2007; Wilson et al. 2019). It is
unclear, however, how exactly these positive effects are attained, because the greater
emphasis on relationships is only one of several differences between student-centred
learning and more traditional teaching styles (Keiler 2018).
Meta-analyses have confirmed that both the quality of teacher-student relationships
(Roorda et al. 2011) and teaching quality (Kraft, Blazar, and Hogan 2018) are significant
predictors of positive student outcomes. However, these studies typically do not differ-
entiate between the two constructs, which are most likely correlates (Ferguson et al.
2015). Thus, it is largely unclear to what degree and how the quality of teacher-student
relationships improves student outcomes beyond instructional quality.
teachers (Fonagy et al. 2004; Gingelmaier, Taubner, and Ramberg 2018; Taubner 2015).
Quantitative-empirical findings indicate that better teacher-student relationships can
improve students’ social-emotional skills, which in turn lead to higher achievement
(Skinner et al. 2008).
The positive link between teacher-student relationships and students’ social-emotional
well-being has also been repeatedly confirmed (Durlak et al. 2011; Holt-Lunstad, Smith,
and Layton 2010; Waldinger et al. 2014). While there is most certainly a direct effect,
positive teacher-student relationships might also indirectly improve students’ emotional
well-being, because how teachers treat students affects how students treat each other
(Chory and Offstein 2018; Dietrich and Cohen 2019; Hughes, Cavell, and Jackson 1999).
Teacher support, a concept closely related to teacher-student relationships, has been
positively linked to students’ school-related feelings of anger, anxiety (Lei, Cui, and Chiu
2018), and school-connectedness (Joyce 2018).
Instructional teaching skills might also influence students’ social-emotional well-being.
A significant link has been found between teachers’ ability to explain content material and
students’ feelings of anger (Ferguson et al. 2015). Similarly, students of worse teachers are
academically less successful (Cantrell and Kane 2013; Kane and Cantrell 2010), and lower
academic success is associated with a decrease in emotional well-being (Bücker et al.
2018).
concepts of holding by Donald Winnicott (1986) and containment by Wilfred Bion (1962)
suggest that teachers can facilitate students’ processing of otherwise overwhelming
negative emotions. Students’ emotional trust (Müller 2017) and positive transference
(Aichhorn 2005) are considered preconditions for corrective relationship experiences
(Müller 2017).
Study purpose
Previous research suggests that teachers with stronger relationship-building skills
improve student outcomes (e.g. Roorda 2011; Durlak et al. 2011), and psychoanalytic
theory proposes that such skills might be particularly important for student outcomes
when there are students with severe psychosocial difficulties in the classroom
(Zimmermann 2018). Hence, this study tests the following hypothesis:
Classrooms with higher ratios of students with severe psychosocial difficulties have
better social-emotional and achievement-related outcomes when teachers have been
able to establish more positive relationships with their students – in terms of students’
emotional trust in the teacher, students’ identification with the teacher, and overall
teacher-student relationship climate in the school– holding instructional teaching quality
and students’ background characteristics constant.
This study focuses on the classroom-level, because the key interest of this study is in
teachers’ skills, most reliably measured at the classroom-level using student survey data
(Cantrell and Kane 2013), and teachers’ relationships with entire classrooms and their
complex group dynamics.
Methods
Participants
For the study’s data collection, virtually all of the approximately 200 public and private
secondary schools in Berlin were initially contacted via email and phone. Of these, a
convenience sample of a total of nine schools, including 452 students and 39 teachers,
decided to participate and filled in student and teacher surveys. Very low school response
rates are common in Berlin, where schools tend to be overburdened and battle with
teacher shortages (Tagesspiegel 2020), which is one reason why the Berlin school system
is considered to be among the worst in Germany (Statista 2020). In return for their
participation, all schools received a summary report of their results, including recommen-
dations for school development and teacher training.
In the data collection process, each class was assigned to only one teacher in order to
avoid cross-classification problems in the analysis. According to informal feedback, stu-
dents typically needed about 30–45 minutes to fill in the questionnaire. Parents of
students under the age of 16 were given an information sheet about the study and
required to sign a written permission statement for their children’s participation. All
students were informed that their participation is voluntary. Parents typically had several
weeks to consider giving their consent.
412 L. DIETRICH ET AL.
Procedures
All schools were offered to conduct the surveys online in computer rooms via internet
links generated with the online software tool LimeSurvey. However, only five teachers
made use of this option, all others chose pen and paper versions of the questionnaires.
These were sent to the schools in exact numbers via mail. Teachers were required to put
the completed surveys in a sealed envelope, in order to assure confidentiality.
Instruments
This study only uses data from the student survey, not the teacher survey. All indices used
in this study are generated as follows: first, the individual items were aggregated to the
classroom-level; second, the indices were standardised.
Sense of school purpose. Students’ sense of school purpose is a 4-item index drawn
from the Student Subjective Well-Being Scale (Long et al. 2012). The items are measured on
a 5-point Likert scale, ranging from Totally True to Totally Untrue. An example item is ‘I feel
like the things I do at school are important’. In this study the school purpose index has an
internal reliability of α = .80.
Joy of learning. Students’ joy of learning is a 4-item index from the Student Subjective
Well-Being Scale (Long et al. 2012). The items are measured on a 5-point Likert scale,
ranging from Totally True to Totally Untrue. An example item is ‘I get excited about
learning new things in class’. In this study the joy of learning index has an internal
reliability of α = .86.
Teacher-student relationships
Teacher-student relationship climate at school. This is a 3-item index derived from the
Tripod survey; its validity has been confirmed via confirmatory factor analysis (Dietrich and
Cohen 2019). The items are measured on a 5-point Likert scale, ranging from Totally True
to Totally Untrue. An example item is ‘Teachers in the hallways treat me with respect, even
if they don’t know me’. In this study the teacher-student relationship climate at school
index has an internal reliability of α = .82.
Students’ emotional trust towards the teacher. This 3-item index is derived from the
Teacher-Student Relationship Scale (Pianta 2019), and measured on a 5-point Likert scale
ranging from Totally True to Totally Untrue. The items are: ‘The teacher in this class is aware
of my feelings’, ‘When I am in a bad mood, the teacher in this class knows how to handle
me’, and ‘I openly share feelings and experiences with the teacher in this class’. In this study
the students’ emotional trust towards the teacher index has an internal reliability of α = .74.
idealization, or positive emotions that the patient originally experienced toward parents
or other significant individuals during childhood’ (APA 2020). The same processes occur
between students and teachers (Hanifin and Appel 2000; Freud 1970).
This 3-item index is derived from the Composite Teacher-Student Relationship
Instrument (Barch 2015), measured on a 5-point Likert scale, ranging from Totally True to
Totally Untrue. They are, ‘I would feel good if someone said I was a lot like the teacher in
this class’, ‘I want to be like the teacher in this class’, and ‘As I get older, I’ll probably try to
be a lot like the teacher in this class’. In this study the students’ identification with the
teacher index has an internal reliability of α = .86.
Analyses
This study uses STATA 14 to conduct the analyses. Six multivariate regression models are
created to predict the six social-emotional and achievement-related outcome variables
– i.e. school-related efficacy, sense of purpose, academic-status insecurity, joy of learn-
ing, school-connectedness, and school-related anger – separately. The key independent
variables of interest in all models are the interaction terms between the three teacher-
student relationship variables and the two psychosocial difficulties variables. Each
model controls for instructional teaching quality, i.e. the 6Cs composite score of
instructional teaching quality (excluding Care), and the student body composition in
the classroom in terms of SES-background and students’ GPA from the previous
semester.
Equation (1) depicts the HLM applied in models 1 through 6 at level-1 (classroom level):
Yij ¼ β0j þ β1j X1j þ β2j X2j þ β3j X3j þ β4j X4j þ β5j X5j þ β6j X1j X4j þ β7j X2j X4j
X
þβ8j X3j X4j þ β9j X1j X5j þ β10j X2j X5j þ β11j X3j X5j þ βqj Xqj þ rij (1)
In this equation Yij represents the model’s respective dependent variable measured for
case i nested within school j (level-2). β0 j is the intercept, β1 jX1j through β3 jX3j depict the
three TSR-predictors and their coefficients, β4 jX4 j and β5 jX5 j depict the two predictors for
students’ psychosocial difficulties and their coefficients, and β7jX2jX4j through β11jX3jX5j the
interaction terms and their coefficients; ∑ βqj Xqj depicts the sum of all remaining
predictors of the model. The random error at level-1 is depicted as rij.
Equations (2) and (3) depict the HLM at level-2 (school-level):
βpj ¼ γp0 (2)
All p independent variables, which include all predictors and interaction terms of equation
(1), are held constant at the school-level as depicted in equation (2); the classroom-level
constant β0j is allowed to vary at the school-level, as depicted by the random factors u0j
(level-2) in equation (3).
All models exclude outliers with Cook’s Distance > 4/n, with the exception of Model A.
An Inter-Correlation-Coefficient (ICC) analysis revealed that school-related efficacy, the
outcome variable of Model A, has < 1% variance explained at the school-level, rendering
a hierarchical linear analytical approach unnecessary. For this reason, Model A applies
STATA 14’s rreg-command for robust regression, which weighs the impact of outliers
based on Cook’s Distance and is thus, a more precise and effective way to deal with
outliers than the simple elimination of outliers (Rousseeuw and Leroy 2005).
Unfortunately, robust regression and HLM cannot be combined.
416 L. DIETRICH ET AL.
Missing data
With the exception of the three SES variables and previous semester GPA, all items used in
this study have between 5% and 15% missing values. The number of books at home has
23% missing values, the number of computers at home 19%, the highest educational
degree among parents 38%. Previous GPA has 19% missing values.
This study used subgroup-mean imputation to treat missing data (Musil et al. 2002), i.e.
all missings of students were replaced with their classmates’ average. This approach was
considered the most economical solution to handle the higher missing rates of the SES
variables. German secondary schools and classrooms tend to be socioeconomically highly
homogeneous, which is in part the result of Germany’s early tracking system and
advanced placement course system (Georg 2018). This limits the threat of bias due to
non-random missing values.
Results
Table 2 displays the regression results for the six models of this study, one for each of the
six outcome variables. The focus in these models lies on the interaction-terms. Results
partially confirm the hypothesis.
Five of the interaction terms, between the internalising psychosocial difficulties and
teacher-student relationship variables, are significant: the interaction term with the overall
teacher-student relationship climate correlates with less class-related anger (Model L: stan-
dardised coefficient = −.75, p < .01), which is expected and supports hypothesis (b), but
also more academic-status insecurity (Model M: standardised coefficient = .83, p < .001),
which is unexpected and contradicts hypothesis (b); the interaction term with students’
emotional trust towards their teacher correlates with less class-related anger (Model L:
standardised coefficient = −1.50, p < .01), as expected, and more academic-status insecurity
(Model M: standardised coefficient = 2.21, p < .001), which is unexpected; the interaction
term with students’ identification with the teacher correlates with less academic-status
insecurity (Model M: standardised coefficient = −3.02, p < .001), as expected.
Seven of the interaction terms, between externalising psychosocial difficulties and the
teacher-student relationship variables, are significant: the interaction term with the overall
teacher-student relationship climate correlates with a stronger sense of school purpose (Model
I: standardised coefficient = 1.38, p < .001) and more school-connectedness (Model M:
standardised coefficient = .93, p < .01), as expected; the interaction term with students’
emotional trust towards their teacher correlates with more school-connectedness (Model K:
standardised coefficient = .72, p < .01), as expected, and unexpectedly more academic-
status insecurity (Model M: standardised coefficient = .97, p < .001); the interaction term with
students’ identification with the teacher correlates with less academic-status insecurity (Model
M: standardised coefficient = −1.99, p < .001), as expected, but also a lower sense of school
purpose (Model I: standardised coefficient = −1.86, p < .001) and less school-connectedness
(Model K: standardised coefficient = −1.61, p < .001), which are unexpected results.
Discussion
The majority of the results support the theory that positive teacher-student relationships
are particularly important in classrooms with greater numbers of students with severe
EUROPEAN JOURNAL OF SPECIAL NEEDS EDUCATION 417
report less emotional well-being than students who get bullied in schools with more
overall bullying. This finding has been explained with the idea that students in healthier
school climates are more likely to internalise their bullying experiences, concluding that
there is something fundamentally wrong with them, not their environment.
The finding that the interaction effect between higher emotional trust towards the
teacher and having more students with psychosocial difficulties (internalising and exter-
nalising) in the classroom correlates with more academic-status insecurity might be
explained similarly. Students with severe psychosocial difficulties tend to be particularly
worried about how peers view their close relationships with teachers (Weiner 2007).
Additional research, combining quantitative and qualitative research methods, is required
to shed further light on these unexpected findings.
The reason why having more students with externalising psychosocial difficulties in
combination with stronger teacher identification correlates with lower feelings of school
purpose and school-connectedness might be the following: it is possible that these students
do not want to ‘share’, with other needy students, a teacher who has (unconsciously) taken on
a parental role (Hanifin and Appel 2000; Freud 1970). Nonetheless, this is what likely happens
in a classroom with more students with severe psychosocial difficulties. These students might
experience feelings of jealousy and disappointment, and feel neglected when the teacher
they feel so closely connected to dedicates significant amounts of time and energy to other
students. Externalising students might release their resulting inner emotional upheaval and
feelings of frustration as aggressive behaviour (Berkowitz 1989), which leads to worse class-
room climates that reduce all students’ positive feelings about school.
Hence, even teachers with highly advanced relationship-building skills may simply
become overwhelmed in classrooms with too many externalising students because, as
we know from psychoanalytic theory, emotional attention is a limited resource (Bruya and
Tang 2018). This interpretation concurs with the results from a depth-hermeneutic analysis
of teacher interviews, which revealed that highly committed teachers often face particu-
larly severe feelings of helplessness and alienation when trying to reach students with
severe psychosocial difficulties. As one teacher in that study explained: ‘It’s like a wall they
form around themselves, that’s how it feels to me’ (Zimmermann 2016, 160).
Education policy leaders need to take note of this study’s results, which suggest that
emphasising relationship-building skills in teachers’ professional development training
can, overall, improve students’ social, emotional, and academic development. However, it
is important to realise that too many students with psychosocial difficulties in the class-
room might overwhelm even the best teachers. Thus, schools should prevent a concen-
tration of such students in a single classroom. It might be a helpful guidance for education
policy makers to estimate how many externalising students in a classroom are still
manageable for teachers of different skill levels without leading to significant reductions
in students’ social-emotional and academic outcomes.
Limitations
The main limitations of this study are the comparatively small sample size and cross-
sectional nature of the data. As a result, the study does not have sufficient power to reveal
small effects, and causalities of the relationships in the proposed models cannot be verified.
Future research needs to test the proposed models with larger and longitudinal samples.
EUROPEAN JOURNAL OF SPECIAL NEEDS EDUCATION 419
Conclusion
This study provides some evidence that strong relationship-building skills are important
for teachers in classrooms with more students with severe psychosocial difficulties, above
and beyond instructional teaching skills. However, some unexpected results indicate that
the relationship is not linear. More quantitative and qualitative research studies are
required.
Note
1. Confer = ‘encourage and value students’ ideas and views’, Captivate = ‘spark and maintain
interest in learning’, Clarify = ‘help students understand content and resolve confusion’,
Consolidate = ‘help students integrate and synthesize key ideas’, Challenge = ‘insist that
students persevere and do their best work’, and Classroom Management = ‘foster orderly,
respectful, and on-task classroom behavior’.
Disclosure statement
No potential conflict of interest was reported by the authors.
ORCID
Lars Dietrich http://orcid.org/0000-0002-5469-9801
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