Professional Documents
Culture Documents
Departure Flight
Order ID #1262860546 Code (PNR):TBQ9UV
Show your e-ticket and valid ID upon check-in Check-in at least 90 minutes before departure Times shown are at local airport time
Departure
Economy
11:05 Balikpapan (BPN)
Sun, 03 Mar 2024 Sepinggan, Terminal 1 Domestic
Passenger Details
Important Notes :
• For domestic and international flights, passengers are required to pay attention and complete travel requirements, such as health documents related to
COVID-19, passport & visa provisions, identity cards, quarantine provisions, and transit/connection provisions. The regulatory provisions of each country
are subject to change at any time without prior notice. Passengers are fully responsible for fulfilling the complete travel requirements needed at departure
and/or upon arrival. For more information, please check https://en.tiketsafe.com/.
• Passengers are expected to arrive at the departure terminal at least 4 (four) hours before the departure time on domestic and international flights to check-
in.
• Check-in closes 60 minutes before departure time.
• Passengers are expected to arrive at the boarding gate 45 minutes before departure time.
• The ticket holder's name must match the name on the ID card (domestic flights) and passport (international flights). If there is a difference in the ticket
holder's name with the ID card or passport, it will follow the applicable airline provisions and/or regulations.
• Passengers are only allowed to bring cabin baggage a maximum of 7 (seven) kg and with dimensions not exceeding 56 cm x 36 cm x 23 cm in the Citilink
cabin. Passengers are prohibited from carrying a 15-inch Macbook Pro produced in 2015 and sold in 2015-2017.
• Please refer to the airline's Terms and Conditions for more information. This passenger/ticket holder is subject to the flight terms and conditions set by the
airline.
• Requests for ticket changes and/or cancellations refer to the applicable airline regulations; please contact tiket.com Customer Care for more information.
• If there is a flight cancellation from the airline, customers can contact tiket.com Customer Care at 0804 1500 878 and email cs@tiket.com by stating:
- The name of the passenger who canceled the flight.
- Order ID/booking code.
• Provision of extra facilities such as insurance, extra baggage, seating, and meals is subject to availability. Extra facilities are non-refundable and non-
transferable once purchased according to the rules of the service provider.
• tiket.com has the right to cancel the rescheduled ticket that has been submitted to tiket.com if the ticket has been web check-in, rescheduled, has been
used (flown), and has applied for a cancellation/refund through the airline's official website or brand office.
• Suppose there is a request for a refund. In that case, the refund process may take approximately 14 (fourteen) working days regarding the applicable airline
regulations, starting from the date of submission of cancellation received by tiket.com Customer Care accompanied by complete data and required
documents and can be charged regarding the provisions of the airline. The refund process is entirely a legal relationship between the passenger and the
airline concerned; in this case, tiket.com only acts as a flight ticket selling agent. If the passenger still has not received a refund within that period, please
contact tiket.com Customer Care. This refund condition replaces all refund conditions stated in other documents.
Domestic hotel discount voucher of IDR 60,000 will be sent via email if you have claimed the voucher when booking.
Airport Transfers discount voucher of IDR 35,000 will be sent via email if you have claimed the voucher when booking.
Car Rentals discount voucher of IDR 110,000 will be sent via email if you have claimed the voucher when booking.
Domestic To Do discount voucher of IDR 25,000 will be sent via email if you have claimed the voucher when booking.